2353 Central Expy, Plano, TX 75075, United States
ABC Home & Commercial Services is a family-owned and operated company that has served Texas since 1949. Plano and DFW area residents trust ABC’s trained specialists to provide environmentally responsible and reliable home and commercial services, like pest and rodent control, lawn and landscaping, and handyman services. TPCL 7515, LI12855
Our ABC techs over the years have been great, technically and personally. Dylan is our best yet. When he advises us about something, we know it's for our best interests, not just selling. Yesterday I was suffering from sciatica pain. I noticed a dandelion had popped up on the lawn. After doing our pest work, Dylan pulled up the dandelion since he knew I could not. Thank you, Dylan. P.S. He even asks after our cats.
I have been using ABC Pest Control DFW for a few years now and their service is excellent. Very easy to schedule appointments. Cameron Sanders services my house. He is so polite, very knowledgeable, and always addresses all of our pest control needs. Thank you ABC Pest Control for such wonderful customer service!
Walter was technician who recently serviced my house. Walter was friendly and professional. Walter paid extra attention to detail by removing cobwebs and mud dobber nests. Walter sent final report of services provided with attached photos. I used ABC for number of years before changing to lower cost company. Came back to ABC because they provided better service.
ABC Home and Commercial has handled our pest control for several years now and during that time Cameron Sanders done a phenomenal job taking care of our home. He is polite, prompt, professional, and always has a smile and a great attitude. He's truly wonderful to work with and a big part of why we continue to use ABC!
ABC has been servicing my home for over 6 years now without one issue, intrusion, or anything of the sort. Specially, Cameron Sanders has been my technician and he not only does a fantastic job, but he is kind, caring, and treats my home, family, and dogs with respect when he visits. We all know him by name, including my dogs, and we all like when he comes and the conversations we have. He is a great employee and hard worker. ABC is lucky to have him.
Samuel was great! He came and did an excellent job checking all the previous issues we had which are now gone. Then I asked him to check something that he needed a very high ladder which he got and came back with a colleague and both did an amazing job. I am so happy with this company, by the way, this is the only company who accepted to fix a difficult case of carpenter ants (I asked other two popular companies) and they solved it. Thank you, ABC!
I’ve had ABC Home and Commercial services doing their work for a long time at my home. Cameron Sanders has been my best, and favorite, technician for all the years he’s been there. He’s done an excellent job keeping my home free of rodents and insects. He’s wonderful to work with. I hope he remains my technician for years to come.
Love having ABC as our pest/mosquito company! We’ve never had any issue, and Cameron Sanders has been awesome. He is great and is always able to answer our questions and take care of anything before it could become an issue. Would definitely recommend ABC, and Cameron for anyone looking for a pest control/mosquito company!
Once again, our technician, Manny Sanchez, exceeded our expectations. He is reliable, hard working, and thorough. ABC, he is a keeper!
We have been customers to Abc Home and commercial service for many moons now. I am a mother of two always on the go and working full-time They have never had a problem working around my schedule and making sure my needs are met. They are very customer friendly and informative. Even the ladies at the office are sweet and helpful.
This rep was great! Interior and exterior and was professional with smile, good attitude- one of your best so far!!!!
Technician was very professional and informative. Highly recommend ABC for all of your roden and pest services.
ABC Home has gone above and beyond the pest control service I typically receive. My exterminator helped place steel wool in all bathrooms and he took a hornet nest head on. My son was stung 3 times -these hornets were aggressive and came after our technician. Such great service. Id highly recommend! And I m now updating this review to add that our technician Dillon is absolutely the best! He always gets to the root of the problem, even finding a bat in our attic .
Edwin Courtney came out today to spray our foundaiton for ants. He is very friendly, always courteous and professional. And fast! Always a pleasure to meet up with Edwin and know that we are taken care of for any pest problems that may arise since Jan 2022! Keep up the great work! Till next time!
Very positive. Happy with service. Thanks
Came right when expected and did a very thorough job. Jordon was extremely polite and very helpful to any questions I had. Overall I am very pleased with my service.
Horrible service! 3 times no call no show
I have been an ABC client for many years. All of the technicians who service my home are reliable, professional, courteous and very responsive to any questions or concerns I may have. I even texted a picture of a bug to Lonnie once as I was concerned it might be a termite. After consulting with Dilin, he got back to me quickly to assure me it was not. Lonnie, Daniel & Dilin are all a pleasure to work with, as are all of the office staff if I have to phone them. If I could give them more than 5 stars, I would!
ABC Pest Control is reliable and professional, and our Service Tech, Alejandro Gonzalez, keeps our lawn looking great.
GREAT Service! Technician, Trey, was professional, efficient, knowledgeable, and friendly. He was respectful of property and very comprehensive in the treatment. A++ to ABC.
LeMichael B. came in and made sure I was good to go, professional demeanor and friendly. He went above and beyond to do his best. Awesome service from an awesome technician! Will book again with him!
Excellent service and great customer service. I ve been especially impressed with Cameron Sanders and his dedication each and every time.
Our tech - Cameron Sanders, has done a great job of providing pest services over the past several years!
Cameron Sanders is the Man! ABC should find a way to clone him and create an entire field crew of Camerons! He s courteous, goes above and beyond (from advising on plant gnats to wasp nests, he s always available to answer our questions and come over with solutions), and he s just a pleasure to work with to keep our home bug-free for half a decade! Thank you Cameron and ABC! We are customers for life! Thomas & Gail Obaseki
ABC has been taking care of our foster homes and foster families for several years and donating their services to keep all of our homes and children pest free! Thank you ABC and Happy Holidays! Susie Black Holamon President, Geary Foster Foundations
Cameron Sanders is the best pest control technician I have ever had. He s so professional and efficient. I never have to worry about him doing a great job. He knows his business and is friendly and kind.
Cameron Sanders does a great job. Always on time and explains everything. He makes sure our house is secure from all the critters.
Cameron Sanders has been doing my service for a while. He is courteous obliging and punctual He does a great job
i find Samuel to be friendly and professional and very knowledgeable about his job.
Cameron sanders is an excellent technician. He always accommodates our schedule even with last minute adjustments! He s mindful of my kids schedules too.
Jordan was great to work with. He is very knowledgeable and knows what he is doing. He also helped educate me on best practices.
Trey is just great at seeing my pest control needs are efficiently and effectively addressed. Hes clearly very sharp and hes a really nice guy on top of it. Gives a great impression both of himself and of ABC!
Cameron Sanders has an excellent work ethic. He is always prompt, efficient and I enjoy hearing about his family when I ask. He is a wonderful asset to this company.
Christopher always, always, does a great job, professional and thorough. He is attentive to any pest issues I may have and provides great service. ABC is easy to work with, scheduling is easy and much appreciated.
Walter was on time, polite and friendly, even talked and calmed my dog down. He explained everything he was doing and was very knowledgeable. Super grateful for his service and I highly recommend ABC Pest!
We have been using ABC Pest Control for almost 12 years. They have been so easy to work with. The specialist who takes care of our home, Greg, is not only very knowledgable, but you can tell he loves his job and goes beyond the extra mile to help with any current or potential problems.
Gerald Gordon is a great tech. He always arrives within the timeframe given. He is always upbeat, does a thorough job and gives me an update on my bug situation. He is a great asset to your company.
Best job, great work done by licensed tech, so pleased with this company and their mice/rat removal services and pest control.
I had been using ABC for everything (pest, lawn care, mowing) but was told today that blowing leaves out of my flower bed was a up charge Dumbest thing I ve ever heard. You re already blowing leaves out of my yard. Cancelled all services with them. Play stupid games.
We use ABC for our churchs pest control, and this company is wonderful! They are thorough, respectful of our property, and always helpful. I highly recommend them!
I have had the experience of working with Hunter since March when our company changed services. He is incredibly helpful, friendly, and knowledgeable. Being a Senior assisted living residence he goes above what is expected in addressing their needs. Additionally he took the time to help me with a cel phone issue! Way to go Hunter!!!!!!!
Walter Sammy Mendoza was professional and polite. He was on time and extremely knowledgeable. He is a credit to your business.
I want to take a moment to recognize Phillip McDowell, our incredible technician at ABC. For several years now, Phillip has consistently demonstrated exceptional expertise and outstanding customer service, making him a true hero in our eyes. From rodent removal to general pest control, his work is always top-notch. I can t recommend ABC enough; we ve been loyal customers for over a decade because they attract and retain amazing employees like Phillip, who truly care about their clients. Just this past Thursday, we discovered a wasp nest just days before a party we had planned for Saturday night. I texted Phillip after hours, and he arrived at 8:00 AM sharp the very next morning to handle the situation. Thank you, Phillip, for your dedication and swift response. You truly make a difference!
Sam Barton did a great job. Very professional and thorough. I could not ask for better service!
We use ABC for our residence as well as a rental and have so for years. They control our pests, rodents, and termites (Glen); We also use their lawn treatment service (Santiago). Both technicians are professional, extremely knowledgeable, and as good as there is. I have also used their sprinkler system repairs they offer. Recently, after a new roof installation, ABC did a re-seal for any areas pests might enter. Nathan was excellent and had a timely follow up inspection. I have referred ABC to many friends, who are as happy with this company as we are.
The service has always been great. I would have awarded them 5 stars and will do so when the online pay portal is finally fixed!
ABC Home and Commercial Services has been keeping our home pest free for several years. Bradley, our technician, is very friendly, knowledgeable and professional. He always asks if there is any specific concerns before applying treatments. Not only that, if I notice any problems in between services, he will come out and spray. I highly recommend ABC Home and Commercial Services.
Cameron Sanders has worked with us for a while and is so friendly, accommodating with our schedule, professional, and thorough! Highly recommend
LeMichael Brown did a wonderful job! ABC has been hit or miss for the 3+ years Ive been using them. I had an issue with the service I had with my last visit from them, but they fixed it immediately with sending out Mr. Brown. I will also say Trey, not sure of his last name, also did a great job while he was servicing my house.
Your technician LeMicheal was fantastic. He was polite, thoughtful, well spoken and professional. He is a valued associate for ABC. My hat goes off to him and appreciate his service.
I ve used ABC for years and am very pleased with their service and appreciate being contacted prior to arriving.
I trust ABC Home Pest Control. Bradley is the best. Always professional, friendly and willing to advise us what needs to be done. Thanks for having Bradley and great company representative.
We had technician Jordan come out to our home to spray. When I arrived home to meet him my father in law had fallen in the living room. Jordan took the time to help us get him up and stable and was so kind and helpful with that. He helped us discover the possible source of our bug issue (a leak under the house) and was so educational about it. I appreciate him and his work and I hope to see him again at our next appointment.
Our technician (Gerald) is great, friendly, helpful with a problem and very reliable. We have had the same man for awhile and it is very nice. Thank you
I hesitate to write this review only because when I give a good review the tech is given a promotion and I loose a good tech. I have to be fair. I was extremely happy with Deondra Smith. He did an excellent job for me today. He was polite and listened to what I wanted and completed the job as requested. Thanks Deondra
We used ABC Home Services to address a rodent issue. A previous vender we contacted kept delaying and delaying, I suspect so that the issue would increase and they would get more money to address the problem. I talked with ABC on Wednesday; by the following Tuesday they had sealed all access points to the house, repaired a loose gutter, plugged the downspouts and set snap traps in the attic. (We had already purchased bait stations and set those out.) ABC acted very promptly, which is important in addressing a rodent issue. Highly recommend them.
The best! I have used ABC for 15+ years for Commercial and residential needs . Samuel Barton is amazing!
ABC was here to do my initial service yesterday. They were on time (actually early!) and extremely professional and knowledgeable. I felt very comfortable with my choice of pest control services.
Andrew did a great job checking all the bate traps. He was very professional and courteous.
I have been an ABC customer for years & recently noticed I was not getting my service. Upon calling I find I had been removed. They said there was a glitch in their system. Consequently, I am now dealing with an ant problem. This is not good customer service
I really like the service I receive from my new technician, Trey. He is thorough and explains things well. I would, however, note that when I had my home treated for rodents a few years ago, I didnt understand that the warranty they offered was conditional upon me keeping quarterly rodent service. A short time later I discovered that the sounds in the attic, that I mistakenly thought were coming from rodents, was actually coming a squirrel gnawing upon several of my roof exhaust pipes! Fortunately, I was able to drop the rodent add on service, which made my quarterly service more affordable.
We use ABC at the company I work for. In a nutshell, ABC and its employees, at all levels, are friendly, knowledgeable and ethical. We recently moved to a different facility and ABC worked with us to make sure we were meeting both regulatory and physical realities, without unnecessary additions, and with recommendations on alterations pending seasonal observations. Thank you, Hunter, Ekert, Mark, Dean and Ian, and please forgive me if Ive left anyone out.
I can t say enough good things about ABC. Their technicians are outstanding! Trey and Jordan are the best, of course, I haven t meet the rest of the crew. Everything is explained to me and they genuinely care and take the time to answer questions. I can t thank them enough on helping us get rid of bed bugs. That could ve been a bigger nightmare than it already was, but they caught it early.
Another great service from Dakota!
I ve been using ABC for many years now, and Cameron has always been my tech. He is reliable, knowledgeable and always goes above and beyond to make sure his customers are satisfied. There has never been a time that a question goes unanswered and he always has a solution. I ve had other pest control companies try to steer me from ABC but I really don t think any other company can match the ease and comfort of working with ABC and Cameron!
Our Technician, Glen, always goes above and beyond in taking care of our pest control needs. He is patient, caring, observant. Couldn t ask for a nicer service tech.
From their customer service to their tech personnel, ABC Pest Control is top notch. Their tech, Sammy, was extremely polite, knowledgeable, and kind. He performed a thorough inspection inside and outside of our home.
We needed services for our shrubs and lawn. Lonnie went out of his way to give us good suggestions for our lawn and shrubs even before we signed up with ABC and worked hard to get us a good price for them. We really appreciate you, Lonnie and look forward to a happy, long term relationship with ABC.
Cameron Sanders was here today for our quarterly service. He is a very polite and professional young man. After a complete interior house inspection with needed treatment, he inspects the exterior with treatments. He explains everything to us followed by a complete report. It is always a pleasure to have Cameron in our home due for we know it will be job well done.
Unscrupulous sales tactics. Convinced our client to back out of a custom made product to beautify their home and permanently prevent rats eat the soffits. Then did patch work that looks hideous.
Brad took care of me, again. I had MANY tiny beetle bugs in my pantry. I asked him to spray there heavily. Not only did he do that, but he also took the time to find the source, AND he removed that source for me. Thank you, Brad!!
We have used ABC for years for weekly lawn service, and we are so pleased with their work and the polite team. We have had flower beds planted, shrubs removed, as well as basic lawn services. No matter the task, they do it well and keep our lawn looking beautiful.
We have used ABC for several years and enjoy their services. Adrian is our rep and works thoroughly around our home and outdoor area. We feel comfortable reaching out to him if we notice something around our home and need some help.
Greg our tech at ABC services is so good. We have been with ABC for about 3 years now. Before we had ABC we would see rats in our driveway on our ring camera and we were always fighting ants in our home. We havent seen any rats on our ring and we do not have ants in our home anymore. It is amazing how well Greg and ABC has taken care of us. I highly recommend ABC.
Been with Abc for about seven years, maybe eight love their service easy pay for the contract
ABC provided great service the first year. After the first year, they do not show for their quarterly inspections and still charge me. When they inspect the termite stations, they leave them out of the ground. They give me an impression that I am a bother because they have to provide services. I will be changing pest control companies soon.
We have been with ABC Pest Control 10 yrs now. We added the mosquito fogging & it USED TO WORK BUT NOT NOW. When I call for a respray (like the tell you to do), they give me a lame excuse about having to wait 10 days to spray again. I notice they don t wait 10 days to CHARGE ME!! They sprayed on Thurs & 3 os us had multiple bites within 10 min. I am looking for a NEW COMPANY that stands behind their promises.
I am always happy with ABC Pest Control with their service. Philip M. always been a great technician for us and he make sure customer is happy before leaving.
Jack Theilen just repaired our AC unit! Came this morning ordered a blower motor. Returned in a couple of hours replace motor and AC back up! Outstanding service and very knowledgeable! Superb!
Manny provides the best service! Highly recommend as he always goes about and beyond! Grateful for the work he does!
ABC always comes through when needed. Alfonso Ward totally understood when we asked for bait boxes with NO POISON bait but snap traps instead. He is knowledgeable, dependable, friendly and down right always happy guy. He proudly wears the ABC logo and you should be proud to have him as an employee.
Weve had ABC Home Pest Control for years and have worked with Cameron Sanders. Every time Cameron comes out he is friendly and helpful. He does a great job explaining what he is (or isnt) seeing around our house and always ensures we are well taken care of! We love working with Cameron.
We ve used ABC for over 15 years and are pleased with their services. We are very happy with our current technician, Al. He s very personable and knowledgeable. Always friendly, and happy to answer any questions we have.
Cameron Sanders always comes and does our quarterly for inspection since we had a possum get into the attic. He is professional, and always answers my silly questions. He is a GREAT employee. Thanks for having someone like him work for you.
Weve been using ABC for mosquito control for the past few years, and the service our technician provides is top notch! Al (Alfonzo Ward) is super friendly, and always wears a smile. He always makes time to chat to make sure all our questions are answered, and gives us regular updates on our service needs. Highly recommended!
After spending nearly $9500 for a lawn sprinkler tuneup and sod replacement (full yard) at my rental property in Arlington, we are told that ABC no longer services the area will not even return to determine if there is a warranty issue or if I just need a repair for the sprinklers. The problem showed up about three days after they finished the work. My property manager didn t want to get a bid on the job from them, now I wish I hadn t forced her to ( Bobby Jenkins does a lot of ads in this area and makes ABC seem like a good company to do business with. I guess advertising works .) I was thinking I d have ABC in College Station do some work at my home in Bryan, but that s not going to happen now as I d hate to throw good money after bad!
07/24 Update: Edwin has been my new pest specialist for the past half a year and hes provided exceptional service and expertise. I ask way too many questions, yet his patience and experienced input in answering them is admirable. Been a customer for 1.5 years now and will continue mainly due to excellent customer experience and care ABC representatives have shown so far. 02/24 Review: I get Pest and HVAC services from ABC and they have all been very nice, respectable and helpful. They always go the extra mile during the quarterly and bi-annual maintenance tasks. Very recently Oscar Ponce came by for a thorough routine maintenance and helped me with my smart thermostat as well. They always wear shoe gloves so they dont mess up the floor. A+ for excellent customer focus.
We ve used ABC for our mosquitoes for the past 2 years. Al is awesome! I m so grateful when he comes. We can actually enjoy our yard without my kids getting eaten alive.
Cameron Sanders has been servicing my house for several years. He is professional, courteous and thorough. He listens to my questions and concerns and takes the appropriate actions. He has been super!
ABC showed up completely unscheduled and unannounced to perform periodic residential service. No one called or emailed ahead of time to schedule anything, and all I got was an email afterwards letting me know they decided to do just the exterior, and attached a single picture, which was of my garage door and driveway. Im not sure what Im supposed to do with that picture or what they were trying to communicate. Afterwards, I attempted to login to the online portal to try to reschedule service, and that didnt work, nor allow me to reset my password. And after calling, they mentioned theyre migrating to a new online system, which may account for the incorrect contact information they have listed on the invoice they emailed to me. On the plus side, the representatives I spoke with on the phone were very professional and apologetic. Overall, their customer management technology is outdated and their business practice of showing up unscheduled and unannounced to perform partial service, with no offer to schedule, should be addressed.
Al is without question, the kindest, most courteous and knowledgeable technician Ive ever met. He answers my questions, accommodates my quirks about my house (including my giant very barky dog) and scheduling changes. He remembers the details about me and my family. Hes just wonderful and all of my interactions with the rest of the ABC team have always been good. But Al? Well I just wont work with anyone else. He is a big part of why I only use ABC.
Very happy with the pest control service, so far you are doing a great job, keep it up. Thanks, Bell family.
I am so happy with James and his crew. They cut my yard and do a fantastic job. If you ever need your Yard cup please ask for James. He is very professional always calls me before he gets here and I appreciate that as I have a doggie door.
The quality of service has really gone down. I had landscaping work done they only did half the work and left and having trouble getting them back out to finish the job. Will not be using them anymore.
Phenomenal service from Phillip McDowell , my pest tech ! He goes ABOVE and beyond and he explains everything . I can t say enough about Phillip and that his service is always top notch. Aron Davila and Nathan Foley were awesome! They did my pest exclusion service today . Both explained what they were doing and took before / after pictures upon my request . They even used my exterior paint to paint the metal flashings.
Manuel, ABC Pest Control service advisor always does a thorough job and is courteous.
Weve used ABC for pest, termite, and rodent control for the past 2 years. We highly recommend them, theyre very communicative, professional and quick to respond when we have a concern. Our technician, Manny has been with us since the start and we love him so much. Hes very knowledgeable and answers all our questions and just makes us feel like he cares so much about our home and the service he provides. Were so lucky to have him, truly!!
2 years of using Jack and he is excellent. So good at explaining things and helping me understand how things work. 10/10 recommend this man!
Gerald has done a great job checking our home quarterly to make sure no animals are getting into the attic. If we call and ask him to check something we are concerned about, he diligently works to address any issues in a timely and responsive manner. He is respectful of our home and our availability and we really appreciate Gerald.
Kristopher was friendly and professional. He did a very thorough job and was able to fix the problem in a timely manner.
We have been having ABC for about a year and we couldnt be more happier. Ian has done our home since we have gotten this service and has been phenomenal!!! He is very personable and always comes in with a positive attitude. I do not know if ABC provides awards or bonuses but he definitely deserves recognition!!!
Trey provided my most recent quarterly pest control service and while hes the 3rd new technician to visit recently, hes by far the best. Very friendly and knowledgeable. Did everything that was expected and even more with a smile and great attitude. If Trey is your technician, you can be sure youll get a VIP level of service and care. Thanks Trey!
Got signed up for monthly HVAC service only to have a need for a new unit arise. Service technician gave me a highball price to replace a system and then started playing lets make a deal once I questioned the pricing. In course of conversation, the price was lowered a total of three times with the last reduction being because it was not hot outside . As a consumer on an annual plan, it is reasonable to expect the lowest price the first time. After turning down the bid I got bothered by the technician after hours. He even threatened to send me a service call invoice which I agreed to. What I did not agree to was getting billed for the invoice and 7 monthly bills that were stated to be an internal billing issue that was being corrected. The timing of this sudden billing stinks. I will not use this company in the future as when I complained to their home office they were anything but concerned. May the buyer beware ! ABC Home & Commercial Services is a real disappointment.
UNDEPENDABLE I was happy enough with the pest and mosquito service for the first year. The last few months have not been great and last week was awful. I had to deal with their incompetence (or disregard) after they confirmed 5 weeks ago and multiple times last Thursday and Friday (each time they missed their commitment) that I was on the schedule to have treatment before a special planned backyard event. After not showing up, they did not call or return my call and towards the end of the day on Friday just sent me an email letting me know that I was being rescheduled 1 week later. I pleaded with them in a response to that email since they were not answering the phone and called again and left a message. My husband spent money and all day Saturday treating our yard for mosquitos for our Sunday event. They still have not called me back and it is 130p on Monday. They couldnt care less about their commitments or how not honoring them impacts the customer.
AL has been doing our pest control services for a few years now. Hes detailed, kind, and such a warm person. I appreciate how hard he works for us and his positivity. I wouldnt dream of going with anyone else. We do our lawn care and maintenance thru them as well and have been thrilled with how our yard works. They are always very responsive and reliable. Thanks AL & ABC!
We ve used ABC Pest for many years & loved our previous tech. After moving, Chris Sanders became our tech. Can t say enough good things about both Chris & ABC! Highly recommend both!
We really appreciate our technician, Cameron. He is thorough and helpful and came specifically recommended to us from several neighbors/friends.
Cameron has been servicing our house with ABC Pest Control for years. He s awesome! He s professional, friendly and thorough. I couldn t recommend him or ABC enough. Thank you Cameron for always taking such good care of our home!
Atrocious Customer Support. Would NOT recommend these guys to anyone I care about. They will NOT take care of you, they WILL wiggle out of the labor warranty and you WILL need it - in 3 years the water heaters they installed leaked and rusted at the top, they installed them during the sale process of the house and the seller intentionally selected a company that would transfer their warranty to the new house owner - me. It is stated in the house sale inspection papers, but these guys say their labor warranty is NOT transferrable and only applied to the current home owner during the installation, which makes no sense since it was done during the sale of the house. In 2024, they also dont have a way to accept payments online, so if you like me no longer have any checkbooks, you need to go out of your way to call them, request to speak with their accounting to pay. It is very surprising and misleading to see they have 5-star reviews here on Google, because on BBB they have under 2-stars - check THOSE reviews out, if you dont want to be taken for a ride by these guys.
I had some pest problems around my house they came out very promptly. They were extremely courteous and very helpful. It looks like they did a very good job.
Great company to do business with. Carlos was very knowledgeable in his field. Got rid of all the ants I had outside and some inside my house. Definitely recommend their service
April 15, 2024 - I called ABC Lawn Services yesterday to report our sick looking San Augustine lawn that was lush last year, thanks to your care. They scheduled a tech to come out and diagnose the lawn on April 23rd. Instead, Lonnie, who regularly cares for our lawn, showed up yesterday afternoon, diagnosed TARR (take all root rot as we expected) and treated the whole lawn. WOW! Five stars for Lonnie! However, I still havent had a call back from Dennis as requested to discuss what the long term prognosis and treatment options for our lawn look like with a TARR diagnosis. April 16, 2024 - Casey with ABC Home & Commercial Services came out this morning and stayed nearly an hour performing a very thorough AC tune up and line bleed. He had a very positive attitude, even when it started raining as he was working on the outside unit. Five stars for Casey!
Jim Smith has been an outstanding tech since the first day I met him. He is cordial, knowledgeable and always on time. He has provided solutions for our pest problems (including wasps) that have made a significant difference at our facility!!!
Oscar came to fix our air conditioning after hours. He was very informative, knew right away what was wrong, and took the time needed to fix the problem; he was very professional and polite.
As a customer of ABC for several years, the services I receive are top quality. Always professional and understanding. Special thanks to Jack Theilen on a recent visit to repair the AC. Exceptional service!!
Our family has been using ABC for pest control for years. Why? Because they employ people who care. Cameron Sanders from the Plano team spotted a leak in our HVAC closet and immediately brought it to our attention. Cameron likely saved us hundreds of dollars worth of repairs had the leak not been caught.
Manny Sanchez has been coming for a long time and he is the best. I would recommend Manny any day . So professional . Addresses everything and answers all my questions. Thanks Manny for great professional service
I was locked out of my car and Elvin, one of your specialists helped me get my purse out of my car from my back window! His arms were longer than mine, and I really appreciate it.
Casey Dobbs, our technician, has been to our home twice so far and we are very pleased with him and the service he provided. He is knowledgeable, a hard worker and very personable. He has worked very hard even inside the attic and outside last summer when the temperature outside was 108 degrees. He is pleasant, thorough, and we always look forward to seeing him.
Cameron has been my ABC technician for years. He goes above and beyond to help whenever I have an issue, he is super knowledgeable, and always has a great attitude!
The plumber was professional and went beyond what would be expected to get my plumbing issue resolved. He was kind and courteous. He also cleaned up after he finished the job. Excellent service. I highly recommend this company for plumbing and air and heating issues as I have used them for those services multiple times, as well.
A Neighbor recommended ABC Hvac service. I reached Rachel in Lewisville who was so welcoming & understood our heating situation I scheduled immediately. Jack came out, who was trustworthy, knowledgeable & went above & beyond in giving us the Best solution for a warm Home ~ even replacing Ducts that had never worked. Install Crew lead by Roger was Friendly & the most hard working men especially on such a cold rainy day. We highly recommend ABC Hvac Team!
Atria Senior Living uses ABC Pest Control and they do a great job
Hunter is personable young man, very courteous. Does a great job! does his rounds with great care.
ABC Pest Control Service is the best I have ever used. Their quality, professionalism, prices, friendly technicians are so good. I have used them for 20+ years!
Don t be misled by ABC Pest and Lawn! This review is for the Grandys Ln. location in Lewisville.) Read their fine print. They don t PREVENT termites, they monitor them! What does that even mean? ABC didn t detect my termites, I had to contact them when I found damage inside my house. After more than a decade of paying for quarterly pest extermination/prevention treatment, ABC informed me that my termite-infested hardwood floor was not their problem. The service I assumed I had paid for was worthless. Their offer to give me free treatment for a year was not a reasonable resolution for the $4200 I had to spend to replace my floor. By their own admission, their treatment did not work! Neither their customer relations vice-president (John Crouch) or the company President/owner Dennis Jenkins even respond to my letter asking to further discuss the matter with him. They completely dismissed my request. Family values? Integrity? Accountability? Courtesy? None of the traits they tout in their marketing were exhibited. Their walk does not math their talk.
Manny always answers all my questions & concerns. He s very knowledgeable and always goes above and beyond. Great customer service and they handle all our pest control and mosquito treatments. They have also treated our home for termites. Highly recommend.
We had a technician named Daniel come out to our office this morning. He was kind, professional and took time to explain what we were seeing! Thumbs up for Daniel!
Aaron Spears arrived when it was 88° inside our house, and 100° outside. He quickly found the problem and has the house cooling down in no time!
Terrible work
Dusty is the best technician ever! Prompt and always answers my questions!
ABC has been so great for us. Dusty Foster has taken care of us. He goes above and beyond every visit- we trust him, he s honest and he gets to know our family. I can t imagine using another provider for our pest control!
Dusty Foster is our tech and he has always done a great job! Responsive and knowledgeable, we are very pleased with our service
Russell Lafferty is our Rep. at Solstice Senior Living in Plano. He is professional, responsive, knowledgeable and has excellent customer service. We love Russell and appreciate all the help he has given us.
They cover up the poor work conducted by lying. You will not get a fair price, as it will change multiple times. By far the worst contractor in DFW. If the Technicians weren t liars, they d be half okay. Share to save someone s wallet.
Working with Jim Smith is a real pleasure. Hes very professional and friendly, and he goes up and beyond to get to the root of your problem. Jim shows up when he says he will and communicates everything he is doing very clearly. Hes very knowledgeable and honest. Were happy to have Jim from ABC home & commercial taking care of our studio.
I am a leasing consultant at The Victor in Dallas and Jim Smith is always so professional and helpful! 10/10 top service!!
I have used ABC pest control at my properties for 2 years. Jim Smith is our tech and is always honest and professional. 5star service always.
Kristofer came out to teach me and do a complete check on a Lennox unit on a home I just purchased. He was great and went through everything. I cant recommend them any higher. Awesome job Kristofer!
Al with ABC Pest control is the best! He takes pride in what he does for his customers and takes the time to explain any question you have. Highly recommend.
I can t begin to express my gratitude for Jim Smith. He is the definition of going above and beyond . I met him when he serviced one of my business locations and I very quickly did everything I could to get him to service all our locations. He helped me with a personal pest matter as well on his own time, answering all my questions when he didn t have to. He is so knowledgeable and eager to help. I always look forward to see his smile on Friday mornings! Jim is truly one of a kind and well be with ABC as long as he s there!
Working with Christopher is always working with a real professional who cares about the customers need.
Our technician (Alfonzo Ward) is very professional, knowledgeable and very polite, He responded to an early morning call to take care of rodents in our attic. He was very respectful of our property and was right on time. He is an great asset to ABC Pest Control company.
We have a gas leak in our furnace. We were on the schedule to have it fixed. Last night the carbon monoxide detector was going off so I called to get service. I am not an HVAC specialist. So the guy called back and said probably bad batteries because gas was turned off and not using it. It was Kris and we had issues with him in the spring. I still have a gas water heater so wasn t sure why detector was going off that was a hard wired detector. His attitude was horrible. Sorry but I get scared with carbon monoxide. I had to hang up with him so then he texts me and I send a note back to not contact me then called the service number back and said I would get a call this morning. Kris cancelled my entire service order for today and now they are not coming. Talked to them and still cannot get them here this afternoon all because of that guy. Rearranged my entire schedule to deal with this today and now we have to rearrange schedules again because of one bad employee. Other services have been good but twice dealing with this guy have been terrible. And for them to not follow up early this morning to get this done is on the entire company. Be careful if you use them
Its been over 7 years that Russell Lafferty has been servicing our senior living community. He is professional, friendly, knowledgeable, dependable and so patient with our senior residents. ABC is such a reputable company and their service team truly understands how to take care of a customer!
Great service by Eric Medrano. I had fall inspection through their Maintenance plan. Eric Medrano, did the inspection and he was very nice, explained me everything and even insulate the some plumbings for free. He sent me all the pictures with the explanation as well. Great service by Eric Medrano.
ABC demonstrated efficient and effective service to resolve a landscaping issue. The city sighted and erosion non-compliance situation. The ABC team took care of the situation at a reasonable cost in a very timely manner.
This review is for our technician Cameron Sanders. Hes been servicing our home for several years now and he holds our trust in general. Hes prompt, courteous, knowledgeable and even better, hes a Cowboys fan!
Ive been a customer for years! Always a wonderful experience. Manuel Sanchez is our technician and is fantastic!
Jack Theilen came out today to do a winter checkup. Very pleased with the visit. He was polite, explained what I needed to do for freezing temperatures . He was thorough and efficient. I am pleased with this company.
Jack Thielen arrived through emergency services, diagnosed the concern and discussed options to remedy the situation. He was professional and knowledgeable when discussing alternatives. Based on my decision for fixing the problem he will return within a week once he obtains the necessary parts. Thank you, Jack Thielan
Albert at ABC quoted $2,000.00 for an initial treated for roof rats. I was careful to ensure that I understood his quote and he repeatedly said $2,000! Orkin came next day performed initial treatment for $250.00. Beware of techs who try to rip you off! Negative Value
Good service
They didnt provide any useful information.. it was a waste of my time. Just asked me a bunch of questions without providing any answers I dont recommend these guys
Jack and J.J. are real lifesavers. They were super professional and very knowledgeable. We couldnt have had a better experience.
Always professional, on time and polite.
We have been using ABC for years for our Pest Control. We love their communication. They always send us reminders of the date and time they will be there to make sure that our dogs are secured and away from the back yard. We love having the same technician come out because he knows our house. Earlier this year, during the winter, when temperatures dropped- there was a part of our house that wasnt heating up. My husband called ABC and told them the issue, my husband said the person who talked to him on the phone was super friendly and they told us that a technician would be out there the same day. Our concern was that if we called an HVAC company they would try to sell us an entirely new unit. Our technician showed up later that day, and found the issue. They were completely honest and didnt try to sell us a new unit that we didnt need. After finding the issue, they came back the next time with the part we needed and quickly fixed it. We were super impressed by how honest and easy to work with they were!
Friends from my church in Coppell use this company for their pest control and mosquitoes services. They say nothing but good things about ABC!
Called to get a price on monthly pest service and was told a salesperson would call back. One week later called again and explained that noone followed up, the person on the phone was professional and apologetic and assured me that someone would follow up after my Second Request. I never received any follow up email, phone call or Any communication. I guess you need to BEG them to do business with them.
Great service and got control of our ant situation immediately!!!
Great company to use from lawn care, to pool cleaning, to pest control.
So far so good. Seeing bug elimination for sure. The 4 star was because there was no text before they came. They spoiled me the last 2 times.
Service got worse as it went along. We tried to get it resolved with the manager and different people coming out for our pest service, but it never helped and the pest got even worse so we canceled our plan unfortunately.
My pool has turned GREEN 3 times in the last 4 weeks and I came home yesterday evening from a week long work trip looking forward to the Holiday weekend and pool/birthday party I had planned this weekend only to find my pool GREEN AGAIN!! Whats worse is that all they have on the weekend is an answering machine! I bet the owners pool is algae free this weekend!
Requested service to treat for large cockroaches and general maintenance. Al was communicative, thorough, friendly and full of great tips. I am very pleased with the quality of service provided.
My service tech, Nathan, is the best! Very polite, conscientious and careful to treat areas according to my wishes. ABC is lucky to have him and I am too!
Great service
Great customer service and great work from great people. ABC has done my landscaping, installed my kitchen sink and faucet, and currently do my pest control service. Everyone I have come in contact with is very courteous and professional. I really cant find anything bad to say about this company!
I want to praise Carlos who was at my house within 2 hours of my call. He sealed 2 openings in my roof and confirmed it was a raccoon in my attic by spotting pawprints. Carlos was so polite and efficient. I am very impressed with the care and professionalism Carlos showed. Thank you for putting my mind at ease.
I love working with ABC. We have most of our home services with them and I m thinking about switching the others. ABC is always courteous, reliant, communicative, and easy to work with. I highly recommend their services.
Good. I get to visit my cousin! Also Kara was here and I am very happy that she gets to come with me so yeah vacation is going pretty good so far and yeah thats how her vacation is doing like not bad so I like this thank you!
David with the ABC plumbing department was so wonderful to work with. He quickly diagnosed an issue with our hot water heater and had us back up and running in no time. We are so grateful for his excellent service and highly recommended ABC home and commercial for all of your Plumbing and Pest control needs.
Not good! Apparently, Ive been paying service for 2 years for a screaming lizard.... its not a mouse in the wall that Im hearing... its screaming lizards per the manager! On top of this, right after we hired them they sold us new insulation for our attic! Well, since they never got rid of the rodents, the new insulation will have rodent urine and feces on it as well! The whole 2 years has been a complete joke! Save your money!
Great company! Rick has been our guy for pest control for about a year and is extremely prompt, professional, kind and knowledgable. I highly recommend this company and him if youre looking for quality pest control!
We had ABC Landscaping out March 3 for a consultation. They promised an estimate by the 8th or 9th. Called back the 10th and they said theyd have it to us the next day. Its now the 19th and we havent heard a peep. Very disappointing, and a waste of our time. Especially considering we use ABC for other services.
The manager Mr. Adam came out and made sure his employee did his job correctly and he was very informative, I was very impressed!!!
I will give this Company Five Stars if they promise not to require their employees to vaccinate. A requirement would go against our Constitutional Rights as well as Trigger a Class Action Law Suit!
The tech Brian that services my house always calls ahead to let me know he s on his way, he s very punctual, friendly, and professional!
Great service.
Had our AC go out and went with our regular HVAC guys. When the quote came in, it was more system than I needed for our rental home. Id met Ray Daniels a few years ago and decided to give him a call and see if he had options. In about ten minutes not only was he able to work up a quote, he explained the differences between systems and the financing models (I confirmed this on Google later- he was dead on correct). Even with all the shortages of labor and materials, they got me a quick turn around. Manuel and his team installed the new system, did a great job rerouting some pvc drains, and really impressed my wife with their professionalism when she went to sign off on the job. Sales, Labor, Equipment, Value. Five stars for all.
I ve only had 2 apps so far but it s made a huge different. The tech is always very kind and explains EVERYTHING, which is so nice. Instead of just fixing the problem, he explains why we may have the problem. When they give me a window for visits, he s always within that window and usually on the earlier side. I ve waited 2 hours over the window with another company before (more than once) so being on time is some thing I really appreciate. Overall I recommend them and am happy I went with ABC!
They always give me a call as a reminder the will be out. I get a text 30 minutes before arriving . They do a great job. My wears are always in control and our grass is green. We used the plumbing service and are great!
Mark Baca is our technician and he does an excellent job. Been using him for years and always request him because he is thorough and cares. We appreciate you, Mark! Thank you!
We have used ABC Commercial Services for a number of years. Our current technician Hunter Johnson is doing an excellent job responding to customer requests and he is very thorough in his twice a month visits to our village. We have had several occasions to call technicians this past year on urgent matters. They have always responded in a timely manner. It is a big job to handle a Village of 128 units. ABC has so far met the challenge.
Hunter is the BEST SERVICE TECH EVER!! Extremely professional, knowledgeable, reliable, and responsive. His 5 star service has made me an ABC client for life! Thank you for all your help!! Absolutely Exceptional!
Always impressed with Ryan. He is very professional, helpful and courteous.
Our technician is always prompt and friendly. His work is thorough.
The mosquito service is great.
Greg is the greatest; keeps me bug free!
Very quick, efficient, and friendly.
Steve McCollum has been treating our residence for 4 years, he is very professional, polite, and does a great job, ABC Home Commercial Services should hire 50 more people with Steves attitude towards the Customer in which Steve goes out of his way to please the customer. Just a great young man, and a credit to ABC Commercial Services. Regards, Harold & Volga Plano, Texas 75023
Great service
Greg was our tech today. He was awesome! Took his time and was thorough. He was very knowledgeable and answered all of our questions. Highly recommend ABC Pest!
*UPDATE: a nice representative from the company did reach out and asked many questions to try to figure out where things went wrong. She seemed genuinely interested in trying to research and correct the issues. I will still be moving on from ABC, but I definitely think it says something that they reached out in response to the review with real concern about what happened.* I have been with ABC since 2007. I was happy for years, but recently something changed.... They are much less responsive to their phone lines, when you do get someone its a toss up if theyll be friendly or not, the technician is not friendly and responded sarcastically to a request I had for a service that they had regularly done in my garage since 2007, they sent me a threatening overdue notice letter which was not warranted since I am set up on monthly drafts, the last draft did not come out and they could not determine the problem when I called.... I have become increasingly dissatisfied not with the product but the with quality of their service. Its a real disappointment. I emailed to cancel service and got a message that someone would call me, which never happened. I called today to cancel, and the informed me that my services were already cancelled. I found that very unprofessional all around. Im going with a new company thats smaller but highly recommended, and Im already happier with their responsiveness and customer service. Its a shame--had ABC maintained their friendliness and good service, I would have stayed with them indefinitely.
Adam came out he was very professional and new what he was talking about it was a pleasure doing business with him can t wait to do the spring spray I will definitely be spreading the word ABC A ok thanks
Always a good experience in dealing with ABC Pest Control and also with Maq who is our service representative. Dependable and reliable.
We have used ABC Pest services for over 20 years and always been very happy with their company values and the high quality of their services. Recently we have begun using ABC Homes Handyman services for home repairs. Our last project was replacing the door into our garage. Pete worked with us from assessing the problem with the old door to selecting a replacement and then installing the new door and hardware. He reinforced the door jam and added insulation to the cavities. We were extremely happy with every step of the process and with the finished product.
I have been a customer for a number of years. I do mosquito, pest, termite and lawn care. I took advantage of a free A/C Inspection since we had a 20 year old A/C Unit and I know Im going to have to replace in the coming year but wanted to have them give me an honest opinion of any issues. I really loved the integrity of Aaron. He didnt try and push a new unit or needless repairs on me today. He gave me an honest opinion and suggestion for when we are ready of how he would do it if it were his house. Aaron gave me a lot of great information to research and look into. Due to the age of the unit, I am going to get on the maintenance program as I believe that would benefit me should anything go bad on it. Rarely have I had issues with other services in the past - but ABC has always been quick to respond to those issues and resolve them. No company is going to be perfect every single time. How a company responds when there are issues tells me a lot. So the few times Ive had to bring issues to their attention - they have immediately responded and took efforts to take care of them. Great company. I will continue to use them. Thanks Aaron for taking the time to answer all my questions and the integrity you showed in not telling me I need to replace now when its not necessary.
ABC increased our quarterly payment without notice. After repeated instruction to meet with me first, the technician came when I wasnt home and sprayed without getting instructions of where not to spray. We had to assume he sprayed our food plants and lost all of them. When we attempted to have him contact us to learn where and what he sprayed, he never called us back. Wont be using ABC again.
Greg is AWESOME!
Ive been with ABC for years, I believe at least 15 years. They are prompt, personable and do the things they say they will do. Isnt that something!!!
I had a problem at first but they took extra measures to make sure the ant problem was gone........thank you
Knowledgeable, courteous, friendly, professional, very helpful! It s hard to find these characteristics so when you do, you ought to tell everybody who will listen. Y all listening??!!! His name is James and he knows his stuff! He took time to answer my questions and explained so I understood. Lee is the other tech. He handles pest control inside and outside the house. He, like James, is very knowledgeable, professional, courteous, friendly and quite helpful! i had a problem with ants coming into the house through the window. I couldnt figure how they were doing it but Lee did and he fixed the problem THE FIRST TIME! At a time when customer service is a foreign concept and definitely a lost art, these two guys, and this company, demonstrate EVERY TIME that they know and live the definition of customer service. Im grateful to have them on my side!
We thank Mr Chris for being our serviceman. He is spectacular. Incredible attention to customer service. Can t say enough good about him. Many other competitors call, mail, email and knock for my business. I never even look at them. And he is the reason. Thank you
Accurate with their numbers. Prompt in arrival. Great workmanship. Great follow up.
Have used there service for years and even through thought times helped me out never had any complaints. Always took care of any issues promptly I had as well.
I would just like to compliment Nicky Lindsey, Client Relation Coordinator for ABC Home & Commercial Services. She has been most professional and gone to great lengths to assist me. Her patience with me is to be commended. Her service re-affirms why I will continue to use the companys services. Thank you
Nothing but positive things to say about ABC. We have had other pest control services but they are by far the best. Ryan does a fantastic job on our house, he is always professional. Anytime I call to set up a service in between quarterly visits, they are always professional, kind and pleasant to communicate with.
They did a great job of fitting us into a tight schedule when we had an issue in our sons room!
Oh my God, I had the most amazing conversation with Kalee this morning. We shared our beliefs on faith while taking care of the business of pest control. Please know Kalee is an asset to your company. Kalee made me feel she cared in a time when we really need people to care. Thanks Rodney Currie
We ve had the service for a couple of years.a few times, we ve had to have them come back to respray. They came to our house last Thursday to treat for mosquitoes. Today is Tuesday, 5 days later, and just got 2 huge mosquito bites. I just called to ask them to come back and was told I have to wait 2 weeks. Just canceled my service. Not going to spend that much money and still get bites! Need a good pest control company.... this isn t it
With one phone call I was able to get service for my sprinkler system and my a/c, monthly lawn maintenance and care along with plumbing services. This is an amazing company. Their employees are friendly yet professional and do high quality work. I would recommend ABC to anyone and everyone for all their home and lawn needs.
I used ABC for 8 years back in our old house. We moved into our new home a while ago but recently I decided to call and have y all back out. Hannah was our technician and in all my years of having service industry technicians in our homes, none impressed us like this young lady. Very professional and thorough. She explained everything she was doing and was so kind to wear a mask and gloves and booties inside for us. She was friendly to my kids and didn t let the jumping hyper dogs scare her off. I don t normally leave reviews. This young lady definitely deserves one. As long as she is with ABC, I will always be a loyal customer. Thank you Hannah
Hannah did a great job at our house today. I really appreciate her professionalism. She answered all my questions and my fiancé questions. I would like her for every service if possible please
ABC Home & Commercial Services took care of my lawn and kept it weed free. Their field technician Travis is a complete professional and does an outstanding job. Thank you, Travis!!!!
Love ABC for my lawn service. They send a great tech James H. and he is awesome. Our lawn looks great and he really cares about what he does. When review time come around be sure to give James H. a raise he deserves it!
I used the pluming services Tuesday May 19th 2020. Was told if the drain cleaning did not work to call back and schedule another appointment for the next day. I have now called 5 times and emailed once and spoke to someone each time that says someone else will call to schedule another appointment. Still waiting on that call. Horrible way to run a business. I also use them for pest control and now am thinking of moving to a company that actually wants my business. Update: was contacted and have a plumber coming out this morning. A VP from the company also called and apologized and explained there was a issue in their system that they have now corrected. 2nd update: came back out and fixed the issue the next day. Always been happy with their service and believe it will continue to be great.
A little more expensive than the other options I was looking at, but you get what you paid for!! So very thankful to have found ABC. Theyre prompt, professional, courteous to your schedule, and responsive if you need extra attention to certain areas. Knock on wood -- weve seen almost no ants since we started with them and we had a huge ant problem before. Weve also not seen one roach! They were sure to give us pointers on areas to seal that may be letting critters in as well which has been a huge help. Its rare to me any more to find a vendor that checks off all the boxes and ABC does. If youre looking for a pest control service - this. is. it. This is your sign.
Last month we had a rodent exclusion done at our residence. It s been effective and the service people have been very careful to explain all things rodent and pest to us. Today we had an appointment for pest control. My husband and I had some questions regarding the fees. Kaylee and Denise patiently reviewed our account and took what I feel was special time to ensure that we understood the break down of costs. Kaylee communicated our need to Denise. Denise responded with sympathy and clear answers. The entire time I was just thankful that all the communication was happening so quickly and with our satisfaction in mind. Thank you ladies.
This company is very dishonest and not loyal to their customers. Please find a small company in city because the big household name do not consider you as customers they treat you like a number. ABC replied and as of 06/03/20 I have not heard from anyone.
Weve used there service since 2014. Living on a acre backed up to farm land my wife decided I needed help defending our house agaisnt creepy/crawly things. They have been easy to work with and are always polite. The few times Im home when they are treating our house they always remember me and engage w me like we are long lost friends. I appreciate good customer service and they will come along with my family to my next house. Thanks shawn
Our guy is Edward. He is very congenial and pleasant. Further, he speaks and acts with integrity. A scarce asset these days. He is a valuable asset for you company.
I had an excellent experience. Prompt, polite and very helpful.
I have always had an excellent experience when Kyle comes to service our home. He is such a pleasure to work with. Very professional and courteous and I always feel like Ive made the best decision in using this company when he comes to my home. Thank you Kyle.
Was very pleased with Gilbertos service, very friendly, courteous, and gave me a detailed explanation off what service he would be doing. Would very much appreciate it, having him as my tech from now on.
Very good and friendly!
I am impressed with their cost and what all is included! From bugs to rodents and everything in between. Customer service AND technicians are extremely polite, responsive, and knowledgeable.
Their Pest control service is effective and for a good price. Their service ice representatives are knowlegeable.
Thanks to Glen at ABC for always providing thorough and professional service. It s great to see consistent results from a friendly face.
Such a thorough job done by Mason. Very impressed with ABC so far. I would definitely recommend to anyone. Thanks
Our Service technician Chris is outstanding! ABC should recognize him as the type of Employee they want representing ABC in the field.
We love ABC!! They are so helpful and always available when we need them!!
Great job by Brett And Samantha this morning! Thanks ABC! We are pleased with your service :)
Very courteous technician!
Chad, my technician, was thorough and very professional. He made me feel like everything was under control and explained everything. I m so glad I called ABC!
Very professional service, always on time! Hassle free payment and easy to work with.
Our technician, Kelly, is fantastic. And representative of the great service we ve consistently received from ABC. Completely recommend!
ABC always does an amazing job!
Used ABC for rodent exclusion and pest control. Called first thing in the morning, and they were able to have someone out that afternoon. Robert arrived on time, was professional, efficient, and thorough. He went through a detailed price sheet outlining what was needed to keep rodents out of my home. He was able to schedule an appointment for the techs to perform the work before he left that day. We also signed up for quarterly pest/rodent control with ABC after terminating our contract with a large company who repeatedly rescheduled on us. I appreciate that ABC shows up within their scheduled time frame and even call to let you know they re on the way and their estimated travel time. I m very pleased with my service so far.
I had been having a problem with carpenter ants. ABC came out and at first couldnt figure out where they were coming from. Tre came out and observed activity. He had a theory that paid off. They were nested in between my built in shelf and the wall. They had their handyman come out to remove the shelf and low and behold the nests were found. Thank you for your diligence and never giving up. I love you guys for taking care of me. You really do care about your customers. I wished i could add some pics. They are pretty amazing.
Robert was great and followed up with me multiple times by phone after his visit to make sure everything was in order. We truly appreciate the great service!
Fast and very reasonable!
I reached out to ABC Home & Commercial Services for their Handyman Service to paint a room in my home. William contacted me and an estimate was submitted. I did my research on expected costs and ABC was right on point. William arrived on time and went right to work. I had purchased the paint, but failed to purchase enough paint for the job. William went out to purchase the additional paint needed. Even with the need to go out to purchase paint, William finished up the job. The completed job is outstanding. I was very impressed with Williams professionalism, his work ethic! I plan to have other tasks completed by ABC Home & Commercial Services. I highly recommend their team. Definitely five stars in my book!
Prompt courteous & will do a good job too!
Ive been very satisfied with ABCs services. Their employees always displayed a courteous disposition, on the phone & in person. If a concern arose, customer services, would find a resolution. Ive recommended ABC to my family members.
ABC has been my pest control provider for many years. My current technician is Greg Beebe, who had been doing a great job! He communicates timely, works with me when there are issues, and is always extremely professional and friendly.
Eric Shannon is a great asset for your company. He is friendly, listens to me and does a very thorough job of trying to solve my rodent problem. I highly recommend him and ABC.
We ve been using ABC for years and they have been amazing. David Fray is always so helpful, careful, kind, and helps solve any issues we might have. He also answers all my boys many questions about bugs! We have also used ABC to get the squirrels out our attic and use their mosquito service. Everyone has been professional. I would highly recommend them!!!
We have been a customer for almost 10 years and they still give great service! Mitch handled our service today and by far was the best technician we have ever had being on time, courteous, professional and very thorough when treating the interior and exterior of our house. Great job Mitch and thank you ABC for always taking care of us!
We have used ABC Home & Commercial Services for pest control for several years now and they have been great to work with. Our technician, Doug, is great. He is knowledgeable, friendly, and always shows up on time. I would never consider using a different company.
Simply beautiful, very clean, exceptional staff!
Skip was fantastic! Figured things out and knocked out the work quickly. When you have an irrigation issue, I recommend requesting him.
I started using this company during the spring/summer of 2020. Although there have been some issues, Kalee is the only reason I have continued to work with this company!! When I did call to cancel my services, Kalee was so gentle and understanding.... she is the very best. I believe the technician which I prefer is named Brantley, he is honest and kind.
Our family has been using ABC Pest Control, mosquito control & mouse control for 2 generations now. I wouldnt be able to enjoy my back patio or backyard without them. I absolutely cannot stand the Texas size water bugs/roaches !!! ABC keeps them & all other critters at bay. I highly recommend them !!! Thank you ABC ... Carey Brimmer
Exterminators
We have used ABC pest control in Austin but never in Dallas. We felt confident contacting them because they done such a great job for us in Austin. They went above and beyond the Call of Duty for us. Especially Robert Lee and his technician Trey . I have been so impressed with their customer service its outstanding I would recommend them to everyone. Katie Parker
I really appreciate ABC - they are a great group of people. Our technician, Jeff is particularly awesome..he listens to my concerns and helps me understand how to tackle our pesky friends.
This was the second visit to follow up an earlier initial call from ABC Home and Commercial Services. Reid was polite, knowledgeable and thorough with his treatment and explanation of what he does. We are very satisfied with him and with the company staff.
Great company, pricing, and pleasant employees.
My technician John is extremely friendly AND knowledgeable about pest control. He is diligent in his efforts to rid me of my problems!
Very thorough & polite.
Ric always does a great and thorough job. He is informative and offers great suggestions.
We have had Rick from ABC Pest come service our house/yard. Rick is very thorough and does quality work. He is very personable and always wears a smile. We only want Rick to service our residential property. Hes great! 10 out of 10! Thanks
Reid is a great listener to my description of bugs Ive seen. He responds with his knowledge of how a variety of bugs come into our homes and how he treats my home and yard. I appreciate his knowledge and care for my property.
First of all, our tech for pest control, Michael, has been great to work with for years. Unfortunately ABC corporate and customer service resorts to nickel and dime gotcha tactics even on long term customers. My wife and I had been having some difficulty getting our quarterly pest control service scheduled to do the interior of the house. First called customer service in early Oct to request the first appointment slot of the day, which would be 3 weeks out on Nov 1st. Rep said they could not open their appointment calendar that far out for some reason. Called again this week to request the same Nov 1st date and was told we would be charged a fee for an additional service call since this service date wasn t rescheduled within the same quarter (by literally 1 day!). Keep in mind that we ve already paid ABC as part of a quarterly service plan. Frustrated but flexible, we said OK to Oct 31st, but ABC said that date wasn t available because of an internal meeting on their part. Faced with a service I m paying for but can t effectively use, I cancelled my service (after being a customer for 6 years!). Was told by the Rep that a Manager would be calling to discuss, but that didn t even happen. Oh well. Seems like poor business sense to surrender the future cash flow from a long term customer over a scheduling hiccup and an arbitrary policy.
Always professional & courteous from the office to the technicians!
Its a very nice company owned by a wonderful family that gives back to the community.
Very knowledgeable gentleman who did a very good job. And Greg is funny , too! We will be hiring him for another job.
My wife and I switched from another pest company and are very pleased. Chad, Robert, Daniel and a bunch of other guys have been exceptional. Really appreciate their honesty, diligence and care they have taking care of customers. They also have great conversations which speaks volumes that in not just another customer. Thanks yall
OMG! Customer service is top notch. I felt the smile through the phone.
Super great staff. They came in and did the job well. Thanks for your help. I would definitely use them again.
I highly recommend David for both commercial & residential plumbing services. We had three different companies out and ABC was the quickest response and offered the best solution for a difficult repair. He and Shane were both professional and friendly, and willing to answer all our questions. Rachel in the office was wonderful to work with, very helpful, friendly and professional.
Phillip our new tech is wonderful. We think abc pest is the best. They are responsive and always helpful. Chis was our tech at our last home. Both of these gentlemen are approachable, kind and knowledgeable. We will use ABC Pest because of the great customer service
James has been our service tech for years and i just cant express how much i appreciate his attention to any issues we are having. Also we had a audit at our company and he was the only tech that had our pest book up to date and all cert. In order and up to date. Thanks James.
Devon Brant came on time this morning, proceeded to take out our old water heater and replace it with a new one. He was prompt and explained things to me as he did his work. He answered all my questions and was courteous. He did a good job and I am happy with my new heater. Thanks for Devon and ABC
I like ABC Pest because they are reliable and thorough. I love that they always send the same technician, Wayne Newell. Wayne is always personable and friendly as well as professional.
Your technician, Wayne did a wonderful job today inside and out. All of the techs Ive worked with have been very good too. I spoke with office staff today also and they were most helpful. Keep up the good work ABC. Very satisfied customers.
Greg from ABC did a great job for us! Would not hesitate to have him and ABC back to the house to do more work.
Great people
A happy customer with ABC since over 20 years in my business and at home. I highly recommend this company
Right on time very professional
Friendly and timing service! Michael always takes care of me.
Don t waste your time with this business. Although I told them one full day in advance I would be driving an hour to my mothers home and depended on technician punctuality. I took a day off without pay. These people didn t care and their response to a customer when asked where do i stand with my appointment was I don t know what to tell you. They lack professionalism, dependability. Punctuality, empathy, and of course customer care. I will make sure never to refer them to anyone in need of pest control. Don t waste you re time on this company or else you will lose a day that could ve been spent with a company that values people s time, courtesy, and life situation. Erika