Lawn Sense in Plano

6860 Dallas Pkwy Ste 242, Plano, TX 75024, United States

★★★★★
(124 reviews)
Specialties: Lawn sprinkler system contractor Irrigation equipment supplier Lawn care service Lawn irrigation equipment supplier Lighting contractor Pest control service

About

Lawn Sense is the #1 provider of sprinkler repair services in Plano, TX, offering expert solutions for all your irrigation needs. We specialize in diagnosing and repairing sprinkler systems to keep your lawn looking its best year-round. With a commitment to fast, reliable service, our team ensures your irrigation system operates efficiently, saving you time, water, and money. At Lawn Sense, we believe in no-nonsense service, delivering quality results with a customer-first approach. Whether you need a quick fix or comprehensive maintenance, trust us to keep your landscape green and thriving.

Website
lawnsensetexas.com
Address
6860 Dallas Pkwy Ste 242, Plano, TX 75024, United States
Plus Code
35CG+HJ Plano, Texas, USA
Time Zone
America/Chicago

Business Hours

Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
7:30 am–5:30 pm
Saturday
Closed
Sunday
Closed

Services

From the business
Identifies as veteran-owned
Service options
On-site services Online estimates Language assistance
Accessibility
Wheelchair-accessible seating Wheelchair-accessible toilet Assistive hearing loop
Amenities
Gender-neutral toilets
Crowd
LGBTQ+ friendly Transgender safe space
Planning
Appointment required

Reviews

4.9
★★★★★
124 reviews

Most Mentioned

scheduling (18) text (10) technician (10) questions (8) company (8) call (7) email (5) price (5) information (4) inspection (3)
5 stars
119
4 stars
4
3 stars
0
2 stars
0
1 stars
1
★★★★★
December 2, 2024

Great company to connect with for your sprinkler needs. They keep track of your maintenance schedule and will diligently follow up and offer competitive pricing to help maintain a healthy sprinkler system. Just respond to their texts and it's a done deal. That simple.

★★★★★
November 19, 2024

Making an appt. with Lawn Sense is very easy & quick. Staff is very helpful. They come between the hours they say & if not will call you to tell you about the delay.

★★★★★
November 13, 2024

The scheduler took my information and promptly found an appointment two day after my call and explained the process the technician estimates the cost of the repair. Very processional and efficient.

★★★★★
August 28, 2024

If you are looking for professional service and best response. Our technician Shea was amazing. He explain step by step what was the issue and was very professional and knowledgeable. He is your guy if you need assistance with your irrigation. We were very impressed with the sense of urgency and the patience with all the questions that we had. Thank you Shea for your great customer service. I will give more than five stars if I could.

★★★★★
August 23, 2024

We have used Lawn Sense for the last 3 years. They have excellent customer service and even offer same day service calls. They get your appointment scheduled quickly, with no fuss and send you a text immediately to confirm.

★★★★★
August 22, 2024

Scheduling was a breeze. I was able to talk to a real person, get pricing, ask questions and schedule my appointment all through text. That for me makes things a lot easier when I'm always on the go. Plus they waive the service fee if the cost of repairs will be over $200. That's a win win in my book!!!

★★★★★
August 20, 2024

Update: Ryan W was my technician today. I was very happy with the service. Will use again. Scheduled my first time appointment with Lawn Sense using their online scheduling. Was quick and easy. Hoping the service tomorrow is just as good.

★★★★★
August 15, 2024

Pretty amazing scheduling experience. I called the number for the company, was put on a brief hold ( very catchy tunes). Noticed during that time I received a text letting me know I could respond and get the information I needed. I hung up and was able to communicate the entire process thru text. Let them know my issue and they had me scheduled with a confirmation email within 2 minutes. Easiest appointment I’ve ever made.

★★★★★
January 2, 2025

The scheduling process was fast and easy. The scheduler was courteous and answered all my questions. Thanks!

★★★★★
December 23, 2024

Been very happy with the services provided by Lawn Sense.

★★★★★
December 23, 2024

Scheduling super easy, professional, and courteous

★★★★★
December 23, 2024

Scheduling was a breeze!

★★★★★
December 23, 2024

Fast, easy, highly recommend

★★★★★
December 23, 2024

Scheduling and service was great, very professional and responsive. Will continue service with them for the future

★★★★★
Verified Reviewer
December 23, 2024

Scheduling is easy, and they are very accommodating. I. So happy a neighbor recommended this company. Im on the monthly pay subscription program. What peace of mind knowing they are there if I need them.

★★★★★
December 23, 2024

Easy scheduling via text

★★★★★
December 23, 2024

Scheduling process was super easy and flexible!

★★★★★
December 23, 2024

Very easy to schedule

★★★★★
December 23, 2024

Scheduling was super easy! I was able to text with the scheduler. She offered several different dates to choose from.

★★★★★
December 23, 2024

Service rep was really helpful. She gave me all the answers to my questions and scheduling was very easy. Recommended!!

★★★★★
December 23, 2024

The scheduling process was very easy to navigate.

★★★★★
December 23, 2024

We needed an ASAP assessment to respond to an inspection. They fit us in within 2 days. They were professional and a great company to work with.

★★★★★
November 23, 2024

Have not used their service yet, but scheduling was incredibly easy and was able to schedule a time that works best for me.

★★★★★
November 23, 2024

Great scheduling and communication.

★★★★★
November 23, 2024

Scheduling an appointment was fast and easy. Kelly was kind and personable.

★★★★★
November 23, 2024

Super easy to make an appointment. My only suggestion would be to make the appointment in the first call, not require someone to call me back to schedule.

★★★★★
Verified Reviewer
November 23, 2024

Lawn Sense scheduling was quick and easy! They also followed up with a nice email reminder!

★★★★★
November 23, 2024

Very easy to schedule an appointment!

★★★★★
November 23, 2024

Very easy to schedule! I had a question and clicked on the number in the confirmation text, and it was answered quickly!

★★★★★
November 23, 2024

I set up an appointment with Lawn Sense. They are coming out tomorrow to winterize my sprinkler system. The appointment process was easy. They sent a reminder text and we set up the appointment at the same time.

★★★★★
November 23, 2024

Scheduling is always very easy with Lawn Sense. They accommodate my schedule and the technicians are reliable and knowledgeable

★★★★★
Verified Reviewer
November 23, 2024

Lawn Sense is our goto service for all our lawn sprinkler work. They are easy to get a hold of, very responsive scheduling, and the services and folk are all very professional. No qualms at all about recommending them.

★★★★★
November 23, 2024

The team at Lawn Sense is very polite, knowledgeable, and fast. I felt very comfortable after conversing with one of the representatives and had an appointment within minutes. Thanks

★★★★★
November 23, 2024

Scheduling our service was quick and easy. They offer service in a timely manner and at times that work with our schedule.

★★★★★
November 23, 2024

Scheduling process with lawn sense was very smooth and easy

★★★★★
November 23, 2024

Scheduling was as easy and effortless as it could be.

★★★★★
November 23, 2024

So far so good. Appointment was easy to make. Now just waiting on service tomorrow.

★★★★★
October 23, 2024

Very friendly and informative about their process. Received a call back very quickly in order to confirm appointment.

★★★★★
October 23, 2024

Quick setup very professional service technician. Daman did a great job, going over my system and fixing the concerns

★★★★★
October 23, 2024

The scheduling process was easy and the the follow up was excellent. The reminders are great as well.

★★★★★
October 23, 2024

Very detailed in what they cover in their inspection and how their process works. Also let me know how I could save money here and there. Super professional

★★★★★
October 23, 2024

Getting my Lawn Sense work scheduled couldn t have been easier. The scheduler was very responsive and accommodating.

★★★★★
October 23, 2024

They answer the phone! (No leaving voicemails and waiting hours or days for a call back.) Appointments are available in a reasonable time as well.

★★★★★
October 23, 2024

The technician, Garrett was excellent. He explained everything while he also showed me where the problems are. I highly recommend Lawn Sense for any irrigation problems. Excellent Service and a pleasant experience.

★★★★★
Verified Reviewer
October 23, 2024

Lawn sense has a fantasticly easy scheduling service! The person answered my questions and booked time to my schedule, not trying to force their own like other lawn companies.

★★★★★
October 23, 2024

The scheduling process was very easy and effortless to get the appointment and everything setup.

★★★★★
October 23, 2024

Knowledgeable and dependable. They were quick to answer and schedule. No issues at all. Technician was helpful, friendly, and did a good job.

★★★★★
October 23, 2024

Very efficient scheduling

★★★★★
Verified Reviewer
September 23, 2024

Need extensive repairs to existing irrigation system. Contacted Lawn Sense via email and within an hour, had scheduled repairs in 3 days. Very easy process.

★★★★★
September 23, 2024

Called to make appt for repairs. Received a message that all lines were busy and quickly after the call received a text to help make the appt. Made appt quickly for the next day.

★★★★★
September 23, 2024

Super easy to schedule!

★★★★★
September 23, 2024

Lawn Sense has been very responsive To my various requests for quotes to satisfy my insurance company. Other companies would not give me written quotes in advance of the work being performed. Very pleased with their customer service.

★★★★★
September 23, 2024

Very fast well organized scheduling process.

★★★★★
September 23, 2024

So far everything is going as planned. Office personnel are great keeping me updated with their schedule. I can t wait to see what they can do about my problems. I m a84 year old army veteran.

★★★★★
September 23, 2024

Scheduling was straightforward and they were able to come out to the house really fast!

★★★★★
September 23, 2024

Very friendly & knowledgeable and gave a quick response to our request.

★★★★★
September 23, 2024

They were great! I called with a question that needed some research and received a call and appt from the manager same day.

★★★★★
September 23, 2024

Absolutely the best customer service. The technician, Garett, was very helpful and informative. The price was better than I expected which is always a pleasant surprise.

★★★★★
September 23, 2024

It was very easy to schedule time with Lawn Sense and receive notifications.

★★★★★
September 23, 2024

Scheduling was very easy. Appointment was scheduled in 2 days in very busy season of the year.

★★★★★
September 23, 2024

Very helpful quick appointment

★★★★★
September 23, 2024

Scheduling was very easy and everyone I had spoken to was very helpful and kind.

★★★★★
September 23, 2024

Scheduling with them was so easy and the Technician answered all our questions. We didnt feel pressured into going with their service. I would recommend them 100% to anyone needing sprinkler services.

★★★★★
Verified Reviewer
September 23, 2024

Michael Robertson was very proffesional, explain all the issues and we are very happy with the repairs and the quality of the work. Scheduling was fast and easy. Truly recommend it.

★★★★★
September 23, 2024

Scheduling an affordable estimate was super easy. You talk to a real person right away and they were able to come out ASAP.

★★★★★
September 23, 2024

Setting up an appointment with Lawn Sense is easy! I immediately received a text message and email confirmation.

★★★★★
September 23, 2024

Scheduling process ran very smoothly!

★★★★★
September 23, 2024

Scheduling process was smooth and convenient. Got an appointment fast and I appreciate the text reminders!

★★★★★
September 23, 2024

Lawn Sense handled my call requesting repairs efficiently, and professionally. I appreciated the friendly voice on the phone!

★★★★★
September 23, 2024

Very courteous and quick to schedule

★★★★★
September 23, 2024

Getting an appointment was easy.

★★★★★
September 23, 2024

Scheduling for my lawn service was easy and the team was able to reschedule due to my schedule issues.

★★★★★
September 23, 2024

Called Lawn Sense and worked with a very courteous representative. I was able to schedule a time that worked for me and my schedule. Looking forward to the repairs.

★★★★
September 23, 2024

Ben was my technician. He did a good job fixing the leaking pipe under one of the sprinkler head. However, I was surprised by the $699 cost. There was no clear explanation of how the price was calculated, which left me feeling a bit uncertain about the value.

★★★★★
September 23, 2024

You actually get to talk to a real person! They were helpful and able to assist promptly. Refreshing in todays world.

★★★★★
September 23, 2024

Smooth easy process and they were able to come out to meet my schedule.

★★★★★
August 23, 2024

Their scheduling process was efficient and covered all I needed to know. The attendant was friendly and helpful.

★★★★★
August 23, 2024

The scheduling department was professional, communication was clear and provided links that will provide more knowledge of the company. Reviewing the plans shows that the company gives back to the community and the sincere depth of service for your sprinkler system.

★★★★★
August 23, 2024

Scheduling went very easy and professional. All questions were answered and an appointment made for the next day.

★★★★★
August 23, 2024

Customer service is very nice to help me with my appointment schedule.

★★★★★
August 23, 2024

I called for service the young lady was super responsive and kind. Very easy to speak with.

★★★★★
August 23, 2024

The scheduling process was effortless. The response was prompt and all the details were described so we knew what to expect.

★★★★★
August 23, 2024

Very professional! I will use them again.

★★★★★
August 23, 2024

Scheduling a service call was a breeze. I m hopeful the service will be equally breezy.

★★★★★
August 23, 2024

The scheduling process was very quick and easy. The company was responsive and the automatic notifications letting you know when the tech is on the way was very nice.

★★★★★
August 23, 2024

Very professional quick and easy. Also immediately received text confirming my appointment

★★★★★
August 23, 2024

Excellent responsive staff and well knowledgeable people. Scheduling team is awesome and prompt responsive. MUST to contact for irrigation or Lawn services. Glad that I found something excellent near to my home only.

★★★★★
August 23, 2024

The scheduling for my appointment was very professional & I was kept updated throughout the process!

★★★★★
August 23, 2024

The scheduling process was easy and the young lady I spoke with was pleasant.

★★★★★
August 23, 2024

The scheduling process has been very smooth. Accommodating to my schedule and great reminder communication.

★★★★★
August 23, 2024

The scheduling process was very easy, and Kelly was pleasant to talk to.

★★★★★
August 23, 2024

I started using Lawn Sense this Summer and so far they have been great. My grass is finally looking better and they have been great working with me on the right kind of sprinkler heads for the best coverage. I also have their sprinkler head replacement insurance that works great. I would recommend them to family and friends.

★★★★
August 23, 2024

Lawn Sense was great about explaining what to expect on the day of service and any service fees that would be applicable.

★★★★★
August 23, 2024

Working with Joshua has been amazing. He is very customer service oriented.

★★★★★
August 23, 2024

Lawn Sense s scheduling was great! It s the hottest week in Texas and of course our sprinklers broke and they were able to get us in right away. Thank you!!

August 23, 2024

I was looking for help to repair a broken sprinkler head. I contacted Lawn Sense and asked for a quote or at least some idea on how much this simple repair would cost. They said they couldnt provide any guidance without coming out. I agreed to their ~$69 sprinkler inspection and they came to my house. I showed the tech the broken head. He did his inspection and provided me a quote to repair the broken sprinkler. I expected that the repair would take him 30 min or less, and was shocked when he showed me the quote for >$500. I told him no, I would do it myself. Wish I would have known that they wanted so much for such a simple repair. I would not have wasted my time and money having them come out. I spent 10 minutes digging it out and now headed to home depot for the repair parts (<$5).

★★★★★
Verified Reviewer
August 23, 2024

Schedule process is very fast. I called after hours and instead of leaving voice message someone picked up the call and wrote down what service I need. The next morning they called back and Schedule for a technician to come to my house that same day.

★★★★★
August 23, 2024

Very transparent and keeps you informed

★★★★★
August 23, 2024

Very seamless process to setup appointment and schedule visit. Was able to call and get through to someone immediately, appointment was schedule quickly, and within the same week.

★★★★★
August 23, 2024

Quick to call back concise on the phone

★★★★★
August 23, 2024

The appointment setup was easy and quick. Joseph was the technician who came to check. He was very knowledgeable and dettailed .

★★★★★
August 23, 2024

Scheduling was very easy. They had an appointment within 48 hours.

★★★★★
August 23, 2024

They came out the very next day! Scheduling was fast and easy

★★★★
August 23, 2024

I initially went through the Google search and sent an email requesting they contact me for an appointment; after not receiving a call back I called them and immediately scheduled an appointment for the following day. The appointment went well, now I m hoping for a successful replace and repair of our irrigation system.