1500 10th St, Plano, TX 75074, United States
TruGreen provides local, affordable lawn care in the Plano area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Plano community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 269-323-2900.
Jiare treated our property today. He was very attentive to our questions which he thoroughly explained. He is definitely an asset to TruGreen. His personality is so nice! Highly recommend!
TruGreen always does a phenomenal job. Have used them for years. Just recently moved back to Texas and receiving the same great service I received in Georgia. Today Nathaniel did a great job and is so nice. Other technicians caring for the lawn always do great as well. Super happy with this company. If you have an issue, just discuss with them. They will take care of it.
Prompt and timely service again resulting in the best lawn and landscape we've had in the past 20 years. Esay to track and enjoyable to always see Myleak P, the Tech working for the for True Green . .
I love them!!!! I’ve been with True Green for years and they are well worth the money. Moving it to a new home I’m starting With Lawn that needs some real attention. I’m so happy to say that I know True Green will make my lawn beautiful. Many thanks to Joshua, who came out and was wonderful at hearing my concerns and really went the extra mile to make sure I was content with the services being provided. (New build -2024)
As always, Kendric was very professional and courteous. He responded very well to my questions. Provided excellent advice on treatment, irrigation and care now that we have gotten into the summer months. Very pleased with the service.
I have been a TruGreen customer for years. I was with them in North Carolina before moving to Dallas. The TruGreen Plano Team is great! I have had the pleasure to work with Josh Regalado and he is the best. Josh is very professional, knowledgeable, and attentive. Josh and his team have been an integral part of helping me grow the yard I wanted. Josh, I appreciate everything you do for us. Thank you for your help!
*Update: 5/16/23: Benjamin the service manger with Tru Green contacted me back after I filed a complaint. He surveyed the lawn and apologized. He was able to provide me one free weed removal service and a refund for at least 4 months of service. Although we will be switching lawn care companies, I am very grateful to the customer service and assistance Benjamin provided. Original review: True Green destroyed our lawn. What was once thick beautiful green grass is now all gone. Please see pictures of before and after using Tru Green. We started using Tru Green Aug 2022 when we first moved into our house. We went with Tru Green after a family member recommended them and after reading their positive reviews. I’m really disappointed and shocked at the outcome. Hundreds of dollars down the drain.
I’ve been using TruGreen for over 8 years and I’m very satisfied. The products they use are phenomenal and my lawn always looks healthy. You’ll probably spend as much money trying to do it yourself so why not let them do it for you. I totally recommend them. I try to tell my neighbors about TrueGreen and sometimes they don’t listen, but it shows on my lawn. Technician Quantavious Weatherton has become a good freind, Exceptional Service! I have the best lawn in the neighborhood!
Great job
Our specialists Matthew and Jordan always do a great job. Thank you!
Stephen was very informative and professional.
Derrick was professional and courteous. He took time out to explain what services he was providing and their impact.
Adrian was professional, knowledgable and efficient. Great customer service. Enjoyed visiting with him.
Xzavier has serviced my yard a couple of times and has been very informative and very knowledgeable and a True Professional at his job. Please Thank Xzavier for a job Well Done !!
Early stages so stay tuned. Ill do the before and after photos. Good year..
Great service. Helpful recommendations
TruGreen has relieved me of the work of buying and applying all my lawn, tree, shrub and mosquito chemicals. I don t have to keep track of what to apply, when to apply and how much. They show up on time and do a great job.
William always does a great job. When I have questions he gets me the answer. Really appreciate his service
On time & quick application on the front & back yards!!
Cameron did a good job.
Marcus is always very professional
Christopher did. a 3-star job!! 3 star. Before he started I unlocked and opened the gate. During the aeration the machine hit the support post holding the gate and ripped it from the brick wall. Troy at TruGreen had it reinstalled and covered the repair cost. Another item: the aerator broke the electrical connection to the control valve for a group of sprinkler heads. But no repair has been scheduled after several requests to management
I usually do this sort of maintenance myself, but its my daughters familys house, and two working parents with three kids have no time for this. After 18 months, Im pretty impressed: hardly a weed to be found; rich green, thick lawn; excellent communication about when they will and have completed service.
Dylan always has time to answer my questions and concerns. I always want him to service my lawn. Dylan is the best! Thank you.
William, who does my Tree and Shrub service does an excellent job in spraying them. He is very effective and if there are any concerns, he will ring the doorbell and discuss the concerns which I am very grateful. He is very professional and is customer oriented. Very good service.
Friendly and good advice for customer questions....very good services my property...thanks..
Brent always do a good job.shares his knowledge to help me keep my yard healthy . Enjoy talking to Brent.
Excellent Service.....I highly recommend TRUGREEN!!!
On time arrival and thorough application of winter soil nutrients. Very personable tech!!
William T is the best. He is knowledgeable and professional, knows what to do and not to do at different times of the year.
Outstanding and professional application of lawn products which is improving our front and backyards.
My yard has improved greatly in almost one year of treatment. Unfortunately, I wouldnt say I dislike the technical aspects of how they perform their jobs.
This was a very professional job from the setup to detail of the completion. Five Stars!!!
Verry knowledgeable and experienced. Willing to discuss all aapects of my property.
My mosquito defense service was completed today and my lawn is looking great!
Brian did a great job. He was here on time, Had a conversation with me about my satisfaction level, and asked about any concerns or questions that I may have had. I enjoy the good communication that we have when he visits and the results of the services over the last few years.
So far TruGreen has left a sour taste in my mouth. Construction in my neighborhood has not impeded any other services but TruGreen can t seem to get around it. They have been canceling my service week after week and my calls to customer service fall on deaf ears. At this point I m not going to renew and I m going to go with a local company. Be warned, big companies like this don t care about their customers.
Travis C provided superb mosquito treatment today. He was very thorough, professional, and extremely skilled with his performance. I only want to use him going forward.
Always do a great job and my yard is the greenest on my block :)
Myleak did a great job. He explained me the process and what to do next.
Not being home while application was performed, I knew job was thoroughly done! Both lawn s flagged, fertilizer seen throughout my yard and not a lot on my driveway or patio. No doubts that I received what I paid for! Thanks KENJI.
My service rep was friendly and professional and did a great job apply pre-emergent weed control to my lawn. Communication prior to and after the process was outstanding and the service was completed within the timeframe provided when scheduled.
Anthony did a great job. Very thorough and respectful of property. Great job TruGreen
Kendrick is a nice young man and very professional and knowledgeable in the work he does.
The 3 services we have had so far in the first week have been great. All of the techs that have been out did a thorough job and explained what they were going to do. Really impressed so far!
Had an issue with my zoysia and the rep was out to check it out in less than 24 hours Discussed the issue with me and resolved the problem on the spot Can t ask for better service!!!
Very nice man answered all my concerns and questions.
Excellent work by Richard B on my lawn for last 2 years
Michael was very polite and knowledgeable I appreciate the service
Great service so far. My trees and shrubs are much better now. However, I recently have some account issues because of which I lost my shrub prepay service.
Derrick is so personable and always does a good job. He s always here when when he says he will be.
Robert W is so professional. He taught me to kill grubs on my lawn to prevent grass being chewed by armadillos. Thank you Robert!
Very nice. Explained well.
Victor took the time to answer questions about my yard and pass along very helpful insights.
Always great service! Everyone has been splendid to work with. Quick to reply if I have questions and will always send someone out to review with me in person if need be.
Thorough service. Tech prompt and courteous!
Curtis was very friendly and the service was very thorough! Looking forward to a pest free fall!
Janae did a great job of spraying our yard. I watched her and she made sure the entire area was covered!!
Everything was good just like always
They are very good in selling their services. Be careful with your money. Hard to reach. Initially they will be good but afterwards to follow up is very hard.
Trugreen has done a great job on my yard this year. Usually at this time of year I m battling crabgrass and chickweed but not this year. My yard looks great. Trugreen has upped their game. After each treatment they follow up with a phone call to see how it went and to see if I have any questions. This is a step up in client service.
Lawn looking great!!
Tech was excellent
Clifford was prompt, letting me know when to expect him. He was right on time & let me know what he had done when finished. I appreciate the information & his suggestions.
Company continues to not treat my backyard. I just called customer service to explain that this is the 3rd month in a row that the technician has not treated the backyard and I have to call customer service to request another trip to my home. Im now canceling my service after several years as trugreens customer service has been declining. I will also expect a 50% refund for this treatment or a return visit to treat the other half of my yard.
They always tell me when they will be there. They always tell me what they have done. My yard looks great! Positive Responsiveness, Punctuality, Quality, Professionalism
I appreciate David talking to me today about a couple of issues he saw. I want to say I ve seen some negative comments on FB about TruGreen but I am very happy and David does a great job. Thanks!
He was very professional, polite, and fast.
Worst customer service I have come across. They guarantee lush green grass, and instead of fixing it and trying to keep the guarantee, they ask to purchase another services which are really really expensive when you call them. The technician who comes out says one thing and customer service says another. When you purchase the plan, be prepared to spend more money afterwards as they are not as effective as they claim. Summer from customer service was so rude and would not transfer the call for me to speak with a supervisor to raise these concerns. She kept saying I cannot transfer the call for you. I wish I would have gone with a different smaller company as they would have a better customer service and satisfaction. Update 7/22: trugreen cannot maintain or identify the root cause of brown patches. Even after their recommended time period to see the result, the results are worse than before. When raising the concern, they won t be sending someone on priority. You will have to wait, wait, and wait for their technician to tell you something and buy time. You will still not be able to talk to supervisor. Time, money and grass lost by believing in Trugreen. Try to find other company if you want results. Trugreen is commercialized and won t be good for customer service.
I initiated a call to Trugreen to discuss a potential service(s) to improve my lawn, and decided to initiate a 9 visit contract. At the initial visit, the Technician Specialist reviewed the proposed plan for restoring my lawn, informed me that it might take about 3 visits before I noticed a significant improvement, and suggested that I minimize exposure of my pets and children to the lawn treatment for at least 30-60 minutes. After about 3 days, I started seeing significant improvements in my lawn, including weeds shrinking and dying, and the desired Bermuda grass growing more quickly than I had seen in the 4 years that I had been treating it. So far at least, I am well pleased with the initial results, and am glad that I invested in the 9 visit program, to start.
Very good customer service and my lawn looks great. If I have any issues or questions TruGreen has been very receptive and resolved all of them. Responding Techs are very informative when asked about a specific issue or application. Positive
Canceled Trugreen service. They calling stating I owe a payment. I called their recorded line (because customer service) will not let me talk to real person. Their AI says I have zero balance. They keep calling wanting money for services not rendered. I canceled Trugreen for always coming on days I tell them they can t come on that day. They do not communicate with their corporate offices or satellites. They will not leave you alone.
Cheaters
Professional & Friendly
They always keep my lawn looking great. The technician was so nice.
Jiare is very professional and knowledgeable! We are excited to watch our lawn transform with TruGreen.
Consistent service that delivers the desired results and a beautiful lawn.
Lewis came out because I discovered mushrooms in the lawn. They appeared to be Fairy Tale mushrooms. I had asked him if they would spread when we cut the lawn and he wasnt sure. He made a phone call to his supervisor, he said, to find out. He was told to just pick the mushrooms as they wouldnt harm the lawn.I gave a 10 on the service because Lewis was not afraid to admit that he didnt know the answer to my questions, but he found the answer. Many times there are service technicians that try to appear they know the answers to all the questions when its usually obvious they dont. I have a saying, no one can know everything about everything, but when you dont know find out. Lewis did that.
Over 50 years of experience one must go with the best even if it is more expensive. Quality and experience over cheap and inexperience. In the long run you end up with a better look.
Myleak P came out to service our lawn for our first appointment. He was very professional, courteous, and took the time to answer all of my questions. We were very pleased with the service. KUDOS to great customer service!
Consistent, transparent and non-intrusive service.
They completed my mosquito treatment. He was very polite and professional. I ve noticed a big improvement in mosquito control. It also seems to have helped with flies. The past two years before starting this treatment I had to have fly traps all over the backyard. Very few flies these days.
Just started lawn service with Tru-Green. Tech was polite and informative. Now with weedy lawns on either side of our property, well see if Tru-Green can keep our lawn looking good & reasonably weed free.
Called for estimate but I m told they can t spray my parking spot I have my rv trailer on for ants,, that it has to be a house and I ask why , but they couldn t give me an answer only that it has to be a house , seriously ???
As expected; efficient, professional, and very informative
We just recently laid new sod, 8 weeks ago, Cameron was very informative as we discussed the current treatment, as well as future treatments. TruGreens recommended treatment matched exactly what our landscaper who laid the sod had suggested. TruGreen has always been very attentive to my lawns needs and treated it accordingly. Looking forward to seeing this new grass and watching it grow well.
Very good experience with Tru Green They are fertilizing my new lawn and already see the difference after two rounds
Overall we have had great service but we dont know our service person who represents Tru Green? I do think periodically they should speak to the property owner about the work and property they are maintaining.
Trugreen has helped my lawn look healthier after only a few months. I am very pleased with their services.
Tech did a great job, watch him from work on our Ring Cameras. Thanks for the service!!
Always great and timely service. Company makes sure to keep us informed of arrival date and time.
For some unknown and very frustrating reason, my backyard is covered in thistle. Instead of just spraying across the thorns in my side(lol, get it?q +q he smashes the plant with his foot and then sprays into the center of the plant at ground level.
Demarcus is the best! I d give him ten stars if it were available! No mosquitos, and lush green grass, thank you Tru Green!
The technician was courteous and helpful
This is my first application. Cameron is very professional and knowledgeable. He explained what is the expectation and what to do to make sure maximum result. We will update the result within 1 month.
Great service
Derrick did an excellent job very courteous and professional.
He was pleasant and knowledgeable. He listen to my concerns. Came and did the job and it was very good.
Very professional, and explains everything that you need to do
Robert always does a great job!!
Did good job. Thanks!
So far so good the technician was on time after letting me know he was on the way that s important to me communication and being on time and doing what s needed
I have confidence in Andrew. Very proficient applying perimeter pest control and removing wasps. Now I dont need to hire a bug control service.
Brandon was very knowledgeable and spent time to review our yard with us.
Great on time and quick service.
Very impressed with TruGreen technician and the mobile app.
Reggie is very pleasant and thorough.
TrueGreen does a great job ..every time.
Bill is the tech for caring for our trees and shrubs. If anything needs to be addressed he listens and he gives me advice. Good service!!!
TruGreen has given me excellent results over the years. The technicians always let me know when they have arrived and they answer any questions I may have. I recommend TruGreen to all my friends and neighbors.
Great
Trugreen, is the best lawn and fertilization company in the DFW area. I have personally dealt with every company trying to find the best Group for my commercial properties along with my personal home. Trugreen, will send out managers that are knowledgeable to help and advise you on everything they offer and what you can do for the best results. They are even willing to come out in between set application dates if needed, and are super friendly and reliable. Truly great customer service and results if you want the best lawn in the neighborhood.
Dry fertilizer scattered on every inch of pavement front, back, and side, including my patio. Very sloppy. Not happy!
Very reliable service. Our lawn looks great since we started using TruGreen. The best part is how responsive the customer service is. I called because I thought there were too many weeds on one particular place in the lawn. TruGreen sent a supervisor to meet with me and see the problem area. He had the specialist address the area and correct the weed problem.
Pathetic service. Their one and only job is to prevent weeds and take care of lawn. What kind of lawncare company cant take of weeds? Rude Service people and dumb people. Only anwser for any question is wait for 2 weeks and everything will get better. its been 8 weeks and you guys came 4 times. Still the same anwser.
So today (7/20/17), Scott Fairchild stopped by my house to discuss outstanding issues and I showed him our lawn. He assured me that he will find out why I am not getting a service call prior to the service. He also applied additional fertilizer to address some weeds. I believe that by him coming over to visit me and help me shows that Tru Green management do read our surveys and are concerned. He also told me he will stop by in 2 weeks. I appreciate his visit and thank him for listening to my needs.
An extremely professional company in every aspect
We have used TruGreen at two houses now and their service is great. We notice an improvement in our lawn when we use them, compared to when we don t. The service providers are professional and respectful of our property. We really appreciate their help with maintaining our grass!
Bill was very informative about the process, condition of our plants, answered all my questions.
Had some questions about one of my treatments. TruGreen quickly returned and performed a free repeat service exceeding my expectations. Always very fast to respond to any question I may have, although they are so reliable I rarely have questions.
Well this is our first time to use a lawn service so it is early in the process but I did appreciate Xaviers detailed, accurate comments about our yard. In other words didnt feel like they were just stock comments. Definitely helpful to know. Looking forward to a better lawn.
Analogable and friendly person seem to know what he was talking about an asset to TruGreen
They help me keep my yard, bushes, and trees healthy. I ve used them for over twenty years at the various homes I ve had.
The technician is excellent
Been their customers since long time. But the weeds never go away. We do everyhting they ask us to. Am not sure if they have been doing a good job. Had to replace the sod spending a few thousand bucks. My lawn was full of weeds inspite of them coming every month and some times twice a month for weed control, aeration etc.
Technician is very friendly and professional.
The guys are very knowledgeable and very professional.
Today service is 5 star ,he is experienced ,he went to back yard and front sprayed areas needed . I hope he assign to all my services . Thank you for your listening to my complaints. Farideh
Great customer service and experience so far it s only second treatment. First treatment killed 90% of our weeds and can t wait to see if this next one gets them all. Employees are knowledgeable and engaging. Thank you Tru-Green
Eric, did a great job, very professional.
Our service person was extremely accommodating . I thought someone would be home but my daughter had a final exam. The only one home is my disabled adult son and 2 big dogs. If they had knocked on the door it would ve started the dogs barking and waking him up. This would have been not the best situation. I was able to call the 800 number to relay the message. Idk if he got it but my son said he never heard a thing . It sounds like a small thing but for us it s a big deal and I didn t anticipate the lack of an adult being home at that time, Thank you very much,
Very courteous and reliable.
TruGreen is a true scam.. they will send someone out for five minutes max to put a sign that they were there.. pretend to spray something hard to imagine it is not water and leave a note for you before you have time to step out to talk to them i spent $8k on new grass and after one year and $1300.. my grass is worst among my neighbors do not leave your cc on file as they will just help themselves and when you call to complain they will stall to answer hoping to charge you a couple more times I wish there is someone to complain to .. buyer beware!!!
Excellent service. Explained very well about everything.
Beenusing fro years....good job
The grass is looking great
I like having the true Green it has helped me to get rid of stickers in my lawn which I had a ton of stickers theyre slowly getting out is it perfect no but its its better than not having it.
Always excellent customer service
Jiare was very helpful. He took the time to walk the yard to talk through problem areas and discussed the treatment. Thank you Jiare!
Trugreen was responsive to my concerns. Their technician, Bill, was knowledgeable and was attentive to our issues. His recommendations for our lawn were not forced but offered as a response to my questions. I enjoyed our discussion. Thanks!
Dylan was great as he always is and he answered my questions about the Nutsedge weed. Keep sending Dylan back to my property please. I have never had any issues when he services my yard. Thanks Dylan.
Great service
JIARE always answers all my questions and is very cordial. Excellent service and committed to doing his best!
Great but disappointed he couldn t complete the job and having to reschedule. Other that it was fine!
Professional, polite, and prompt. After he explained the process Brandon got right to it.
The servicemen was very friendly and knowledgeable about everything.
Great service, nice people.
I had a person notify my email about to come out but never showed they texted me and said my service has been canceled and they would reschedule, a month later I called and told them that the weeds are bad and they rescheduled and came out. I have been with TrueGreen for two years and very satisfied we will see this coming year.
Brandon is great! With the app, we know exactly when he will arrive, he is very good at communicating what he will do and providing a summary when he leaves. He listens to what our concerns are, explains what he will be doing, and accomplishes it all right away. Positive
Quantavious was excellent!!
Started early in the morning. Introduced himself and then proceeded to perform his job. It was real quick and had no issues. Ery professional.
Brandon was knowledge, professional & informative.
Prompt, courteous, efficient service!
I didn t get satisfaction on why I have no grass. I needed to know root cause because no one from terminex gave me any treatment recommendations. I m now waiting for another manager to come see my yard with no grass.
Friendly and answered questions.
This is the scam and they took my full year service upfront and only one one time they gave me service only one and now its almost two and no one to come back and when I called to customer service worst experience
Excellent service definitely recommend to friends and family
Completely confident that David, our specialist, will always do an exceptional job!
Phenomenal job! We are very impressed with the first service we received today from Trugreen. We were informed of everything that the serviceman was doing to care for our lawn. I can t wait to see the end results.
Steven was professional, courteous and ultimately meticulous in controlling our pervasive crabgrass development.
Joshua was excellent! He was the happiest, most positive technician I ve ever had. Joshua does you proud, TruGreen! He deserves a raise!
Iam using them for 3-5 years last service was great by guy who listen and he told me they didn t treat for weed control, my front yard is horrible they did weed control December January March. Y I paid 200$ for Weed and they didn t treat correctly. I am thinking to cancel you service if don t get better.and yes I did cancel them they service man was very rude and treated and I have to cancel this year same problem with weeds.
I have given Trugreen three tries in the last 7 years and they have failed miserably each time.. I have been in my current home 18 years , established my lawn and trees and shrubs.. I retired 9 years ago, thinking I would let Trugreen take care of my lawn, they did okay for 2 years, and it went terriably wrong.. I informed them of the problem, and they did nothing to ensure it would be corrected but failed. I resumed care of my lawn and it flourished and did well.. I took ill and looked towards Trugreen again to maintain my lawn for about 9 months and again they failed miserably..2023 I added the tree and shrub services as well as the lawn service, and as of today 40% of my lawn no longer has vegetation.. I spoke today with their specialist and it didn t go well.. I discontinued their serve immediately.. I would not recommend them to treat my lawn, not even to mow it .. 3 strikes there done in my book. I would add pictures and videos before and after but that is a lot of data
TruGreen is horrible. I used them at my last residence and wasnt too satisfied and decided to give them another try since i thought maybe my grass wasnt green because of too much direct sunlight. I should have listened to my gut and not used them again. Ive had them since January and the weeds on my property are out of control. The lawn is OVERRUN with weeds. I called them to schedule additional weed treatment. they came out. supposedly treated them. no change. I called them again. they came out. told me they couldnt do a treatment because there were to many weeds and their machine wasnt working. apparently their machinery has the same reliability as the McDonalds McFlurry machines. They said theyd reschedule. They didnt. I called to check up. they said they would send someone out the following week. I didnt hear from them. I called AGAIN, they said the last person i spoke to didnt actually reschedule the appointment. Their customer service and follow up his horrible. Needless to say I will be a former customer again very soon. If you dont want your lawn to be the embarrassment of the neighborhood, go with someone else.
Their services have transformed my lawn from a weed infested nightmare, to a plush green lawn, free of weeds and other pesky Texas things! Highly recommend them!
Nice service...
So knowledgeable, and helpful
Mathew M was the technician and was personable and informative. We are having a problem with the sudden appearance of a parsley weed and Mathew assured that he would take care of it.
Joshua was extremely professional and they did a great job. Look forward to working with him .
Dylan does excellent job .
Do not ever call for a consultation. They will hound you nonstop and will never stop calling. I have received 3 calls in a single day and many more on consecutive days and I would tell each of them to take me off the call list. The calls will not stop.
Great service, great tech, great phone assistant. A big Thanks to everyone at trugreen
Lewis B was GREAT. I would like to request him to be the trugreen rep for my lawn !!!
TruGreen always notifies me ahead of time as to when my service will be performed. They then send a text on the day of service and I can see the technician arrival time. All technicians have been on time and polite, and they gave answered all my questions.
I highly recommend TruGreen. The employees are very helpful and educated me as to best practices regarding taking care of my trees, shrubs, & lawn. I really appreciate their input!
Very knowledgeable and reasonably priced.
Brandon always does an amazing job on our lawn. Every time he services our lawn, we see results the next day. We appreciate the work he does. And he is super friendly.
Really appreciate how Tru-Greeen honors their service guarantee if any issues arise in between normal visits. That proactive approach keeps my lawn healthy and beautiful.
The team was courteous and appeared to do a thorough job of applying the treatment. Of course, the results cant be judged right away. I have my hopes up.
They came to my door before starting and both guys introduced themselves. Just started so we will see how my grass turns out in a month or so.
Brent has been our service technician for quite a while. He is very knowledgeable about the service he is applying and he is always totally willing to explain his service. I always look forward to discussing his service with him as he is applying it. Great service. Great education.
First visit at new address & very courteous technician. Began rigorous treatment of all problem areas.
i called for price and the guy told me i wasnt even serious to begin and hung up on me after getting angry called 4 more times with diff people regret reaching out lmao
The staff is awesome and the results are as well. Couldn t be more satisfied with this service. Highly recommend.
Deyshawn really took the time to hit all areas of my lawn. They are doing a good job!
Great service
Their systems are designed for efficiency. TruGreen is very easy to do business with. Were just getting started so we have no results photos to share yet but were off to a good start with TruGreen.
I checked with the worker to see what he would be doing today. I asked him not to spray me enclosed area due a garden there now. He was polite. On time and Professional.
Great customer service , service great over all
This is our first time working with TruGreen. Their lawn care pro, Brandon came, worked on our lawn and gave us an assessment. Were looking forward to his future visits to get this new lawn looking somewhat presentable!
My lawn was serviced on Feb 21st and the weeds have grown !! Very disappointed
Tru Green has always kept my yard looking fantastic. Anytime I have a concern they address it immediately. My current Tru Green professional Lewis B is always attentive to my concerns and has a wonderful personality. Lewis noticed 2 areas with excessive weeds and sprayed those as well!!! Thank you Lewis and TruGreen
Shurf was very friendly and answered all my questions. Job well done.
Brennan P did his job thoroughly covering all area of the property. I had some questions and he explained patiently and very nicely. Overall he did great job. Thank you.
Always great service by a very professional group of technicians.
The Technician is fantastic. Very informative, friendly and polite. Answered question I had.
Excellent service
Marcus is always on time and answers any questions or concerns that I may have. He is a great addition to your company
Completely satisfied with the service.
Our tech is very thorough and provides great recommendations.
had a great experience. Hope to continue using them.
The technician was courteous, informative, and professional.
Quality & reliable service
Jaire W did a pretty good job. I would recommend him for any service. Hope I get him for next service. Thanks
Anthony, was a breath of fresh air. Right out the gate he laid the ground work out for me of the process and what he will be doing. Friendly and straight to business. Answer all my questions and gave me info on what to expect and when to.
Ryan was very helpful and explained my lawn situation in terms I could understand.
They promise to take care of our lawn as it should be cared for, and in a way we are not able to do ourselves.
William Busby Fertilized the Trees and Bushes. He advised watering and ways to improve greening of lawn.
Very happy with the company and the service they provide.
I feel very blessed that I used your company.
Great team and service keeping our yard lush and green!
The service technician is assigned to my my home , therefore he is aware of my stated lawn concerns and needs without needing to educate a new representative. Also I am on 2 acres without fencing, there I dont have to continously point out my property line. Additionally he goes above beyond to treat any problem areas.
Excellent service
Anthony has always done a great job. He knows his business and is very easy to talk too. He is truly an asset to your company. Thank you.
I have no complaints at all. They are very perfection.
Maverick did a good job today. I appreciated him taking time to discuss our yard.
TruGreen has been my lawn care service provider for many years. They are exceptionally good at listening, acting upon, and going the extra mile to make sure you are totally satisfied with their service. This is a company that provides value for your money and I certainly recommend them. Special thanks to technician Cliff for his outstanding work getting rid of weeds in my yard. Keep up the good work!
Knowledgeable and professional technician. This was our first treatment with true green, hopefully we ll see good results.
I have been very pleased with Trugreen. Our backyard was loaded with weeds two years ago & most of them are gone.
Malik, thanks, good job! Positive Responsiveness, Punctuality, Quality, Professionalism, Value
Excellent service and advice by True Green - as always. i have been a satisfied True Green customer at my curren address for 8 yrs. and at my previous address in Dallas for 15 yrs.. Thank you, Bob A. 6-27-2023 Reference TRUEGREEN TREE & SHRUB CARE completed this date at my residence - Lawler Park Frisco TX. On 7-18-23 Bill Busby did tree and shrub spray treatment. His job was thorough and complete. He gave timely and much needed advice about irrigation, pest control and all around care of shrubs and trees..His advice and work is much appreciated. Bob A. 7-18- 2023
Deceptive billing. The sales person will explain a schedule to you but that is not the reality of the service. I specifically asked how often they would service my lawn and was told every 4-6 weeks. That seemed reasonable given the cost. I had 4 services totaling over $400 within a month. It was ridiculous. Had tech issues with the app so when I called the 1800 number to cancel, the rep wouldn t even send a confirmation email that my plan was canceled, just gave me a cancellation number. Seems shady. Please beware.
Tru green service for my lawn is doing good right now. I call they came out and it didnt fix the problem. Im having trouble with weeds. .
Very nice gentleman
First visit, Richard was professional and courtesy. He answered all my questions. Completed the job quickly.
TruGreen customers Service is excellent !!!! The technicians are knowledgeable and very reliable. Positive
Polite. Answered my questions about lawn. I have an area that suffered from the hot summer. Very thorough in putting down pre emergent herbicide for weeds going into the winter.
We re very happy to have such a wonderful and knowlegeable service from You, we wouldn t have had a beautiful lawn, trees and shrubs without your help. Thanks to all the people involved!
I appreciate the fact that someone always comes to the door to let me know when they get to the house. Also the complete report on what was done.
Been using these folks ever since moving in to our brand new home a little over two years ago. The new lawn has flourished and I attribute that to the knowledge and quality of the folks at TruGreen. Highly recommended.
Malik was very courteous and professional, explaining today s treatment. Good job!
We really like Quantavious. He does an excellent and professional job and is extremely knowledgeable, helpful and personable.
Quantavious is always very professional and took the time to call before arriving to discuss the lawn. Great service and very polite.
Lewis explained the aeration process and how he would complete the job. Very courteous and professional.
Last Service was excellent
Service was great thanks.
Truegreen offers best lawn services and they have got a team of very knowledgeable resources
Great service. Lawn is improving. Technicians are very knowledgeable.