255 W Tulpehocken St, Philadelphia, PA 19144, United States
Horrible company. They are currently out on 20th and Lombard dropping huge branches on cars in an area that was never coned off. I approached the guys doing the work and they said it’s not their problem. I called and hopefully they stop. I’m lucky I saw my car being hit. The other people most likely have damage and aren’t going to know why.
Had an appointment. I called the office 5 minutes before the appointment to ensure that person I was meeting with would be on time or if they would be delayed. I was then told that he should be there soon and they would call him so he could call me directly. Appointment time came and went. I waited 30 minutes in my car and no one showed up. No one ever called me back. Next morning I called the same office to get an explanation. Perhaps they came later? Maybe they did the survey without me and had a quote? Nope. I was put on hold for several minutes and I just gave up. Granted I only talked to the person that answers phones and not the workers in the field. So I don’t know internally what is/was the issue. I know I didn’t feel valued as a potential customer and I gave them or her, the office worker, a chance to get it together. I’m a project manager that deals with vendors all the time. This interaction was disappointing. Hopefully management sees this and at least apologizes.
I had the wonderful experience of using McFarland-Shechtman Tree Service on June 18, 2024. Mr. Casey came to my home with the two worker's and introduced them to me so I would be aware of the person's working in my yard. I had a 25-30 foot tree to be trimmed. The workers were extremely careful not to damage any of their surroundings on my property. The tree was trimmed so perfectly that it appeared to be a beautiful magazine display. They cleaned my property as if it was a personal assignment. They spoke respectful/friendly/knowledgeable. This company is definitely a 5 star when it comes to picture perfect work and affordable pricing. I would recommend them to the White House in Washington. If you want to go far with your tree service please use McFarland for all of your landscaping services
Keith Budd and crew did landscaping maintenance for my front lawn and the backyard. Keith was on time, had a smile on his face, listened to what I needed and did his upmost to do an excellent job. See my before and after pictures. I can’t thank Keith enough for all he did. I am so happy that McFarland picked up when I called. I am very pleased and very satisfied with the work that I had done.
Nick is so responsive and really talks with you about the best tree for your space. From our first conversation to removal of our old tree and sourcing and planting of a new tree took less than a week. We couldn’t be happier with the new tree. Beautiful and healthy to provide us shade for years to come.
So glad we used McFarland for our landscaping needs! Working with Nick was great. He was easy to communicate with, came with an abundance of knowledge, and had great ideas for the overall design of the project. The install happened next day after putting down a deposit and it was complete in a matter of hours. These guys are the real deal. Worth every penny.
McFarland has been caring for the trees and shrubs at our home for 30 years. We value their advice, their preventive efforts, and the thoughtful and effective pruning work they do periodically. Recently, they provided some much-needed help for volunteers who needed to refurbish a planting bed in our neighborhood park, McMichael Park. They assessed our specific needs and skillfully set up our volunteers to make a visible difference.
The previous owner of our house had torn out the patio and installed several raised garden beds. At some point, she stopped taking care of them, and by the time we moved in, the backyard was totally dilapidated. We're talking Grey Gardens level—busted, rotting garden beds, trash, and mounds and mounds of dirt. The first picture was after we had three different crews come out to remove trash and other debris. Nick's crew worked quickly and turned our backyard into a space we love to spend time in. The brickwork is beautiful, and now we can actually use our parking space, which is such a boon in South Philly. Because of our good experience with them, we've had them back out to repair a tree planter, and trim branches. We'll call on them again in the future whenever we need landscaping work.
No regard for people at all. They saw the other end of the road was blocked by aqua doing work and proceeded to set up a crane blocking in 20 plus houses without even a knock or heads up aqua had been there for almost a month working so they had to know about it. Zero common courtesy. They were also recklessly dropping branches right by neighbors cars still again without going around trying to ask people to move them
In memory of Neil OlLeary arborist I remember breakfast in Westown, Pa when they first opened 1981. Great business man and job developer
They are so disorganized
The best in the business
Nick was very professional, and knowledgeable
Nick is one of the most professional and knowledgeable person I ve ever met. Thanks for your time today Nick.
Nick and the McFarland team did a great job pruning our hedge. They were professional, courteous, and the end result really transformed our outdoor living space!
Great experience and Nick is one of the best in the business. Couldn t recommend them enough.
It was great working with Nick and his assistants. Excellent work in a timely manner. Will definitely recommend to friends and family!
Nick and his crew were spectacular! Extremely professional, knowledgeable, and great at communicating along the way. I would highly recommend McFarland to my family and friends.
Nick and his crew did a great job cleaning up all the flower and shrub beds and then applied a nice layer of mulch.
Nick and his crew are the real deal. Professional, meticulous and neat, and you can tell he loves what he does. Always go to them for my landscaping needs!
It was a pleasure working with Locke who is an arborist at McFarland. He was very professional and knowledgeable about a wide range of trees. I highly recommend using this company for your tree maintenance.
Great work
Nick s team did a great job removing very large overgrown shrubs, plants and a few small trees. Great service and quality work.
Nick and the team from McFarland did an excellent job removing an old dead tree and trimming another. Would definitely recommend them for any future landscaping in and around Philly!
Nick and his spray guys knew exactly what was wrong with my tree. They were great!
Nick truly cares about his customers and the work that he does. His passion for landscaping is palpable in the way he communicates. He strives to do what s best so that there s a good outcome. He s responsive and professional.
They were on time and very professional. They took their time and did the job perfectly and exactly the way I asked. They are now my permanent landscaping company to go to. Thank You guys foe your great service appreciate you a lot for it.
Awesome job, thanks Nick for walking us through everything and making our home look amazing
Greg and his crew do an excellent job! Greg is very knowledgeable and carefully explains the whys and hows of tree work that promotes proper growth. Weve had them tackle some big jobs and have been so impressed every time with their work! I will be using them for all my properties!
I recently used McFarland to have some branches that were hitting my house removed and also to get my property cleaned and bushes trimmed. Greg arrived on time and he knew his stuff! He took the time to answer all my questions and when his guys showed up to do the work they did a solid job! Greg returned to make sure I was happy with the work. I recommend this company and will definitely use them again!
I needed a dying tree taken down ASAP and they were back out the same day! Doesn t get better than that! Thanks Greg for getting your crew to come same day at the last minute!
I need maintenance and design work. The salesperson, Greg, came out and took the time to explain everything to me and give me options. He was extremely helpful, responsive, and I will for sure use them again.
Great service, arrived when they were supposed to, and did a great job planting my flowers & updated my mulch beds.
Great quality service and very professional
Nick and his team were ultra-fast and responsive. They put in a beautiful cedar fence, ground down a stump and re-laid chip stones in our backyard after removing a dying tree a couple of years ago. We are very happy with the work and will co to use to use their services for all our tree maintenance and landscaping needs.
The work was excellent
Nick was great to work with and did a fantastic job installing new trees. He also helped pick a design for the tree enclosure and select the right variety for our use case. Not afraid to work in the city. Thanks!
My neighbor was having her tree trimmed by McFarland last week. I stepped outside my house to ask one of the workers for advice on how I should go about removing a very large dead branch from one of my own trees. The worker showed me where Id need to make the cut. I thanked him for the advice and went back inside my house. An hour later I opened my front door to discover that McFarland had removed and taken away the branch for me. They didnt even bother to tell me or stick around for a thank you or a tip--they just did it because they were decent human beings. If I ever need a tree trimmer, I know who Ill be calling. Thank you, McFarland!
McFarland Tree Service did some major tree work for us a few years back. We chose them after getting a few quotes and consulting with other companies b/c Peter McFarland was very knowledgeable and interested in preserving the character of our beautiful trees just like we were. He continues to be a great source of support when in comes to hardscaping and landscaping. They were competitive on price, respectful, courteous and on time. I continue to recommend them to others.
They get the job done right
Nick was a delight to work with
The best place for the care of your plants, tree pruning and much more...
Nick and his team did an amazing job repaving our driveway/courtyard! They completely transformed the space and not only do the brick pavers look beautiful but underneath they built a robust base with great drainage away from the house. Communication was great and Nick gave us opportunity to chime in when decisions needed to be made.
Nick and his crew did a fantastic job for my homeowners association. We ve used McFarland for years to maintain our trees. They recently completed hardscaping work to re-level bricks that were disrupted by tree roots, and a separate project to improve our drainage. Nick came up with a design that expanded the drainage path and area around our drain. The crew re-leveled the whole area so rain water flows properly toward the drain, laid an expanded brick pathway, modified the surrounding garden bed and stone border to accommodate the new drainage area, and installed a new drain cover. We no longer have inches of sitting water during heavy rain storms. I highly recommend McFarland and would use them for future hardscaping projects.
Beautiful, quality horizontal cedar privacy fence installed. Knew what I wanted and didnt try to talk me out of it even when their supplier was having difficulty getting the product because of pandemic....we both were patient and end result, again, beautiful.
Great firm with super professional, accommodating, and personable crews. We needed them to trim back overflowing shrubs/plantings and to climb a very old elm tree with overgrown branches. All of these were blocking sun in our garden. The before and after were at a great price and their work was terrific. Not only that, they are also great communicators, and they did a solid job of cleaning-up. They were careful in our home, and we would definitely hire them again. McFarland is a family business, and it shows in how they treat their clients. Recommended.
I was lucky enough to stumble upon McFarland after several attempts trying to get other companies on board to do the work. Nick from McFarland came out to my home the day I called, he understood what I wanted and told me.he could see it. My expectations of the end product and his vision was/is perfect! My front and backyard are amazing....Thanks Nick!
Peter and his team have provided us with exceptional tree maintenance and property services (built a beautiful fence) for over 20 yrs. Their professionalism and advise on virtually every aspect of service is simply exceptional!! You can t go wrong with them.
We were extremely satisfied with stone patio installation and artificial turf. Company was very professional and did great work. Would highly recommend!
Nick and McFarland were great! Beautiful workmanship. They found hard-to-find, large bluestone slabs that matched well with our sidewalk. They expanded and dramatically improved our tree pit. They fixed our serious sidewalk safety hazard from tree roots uplifting sidewalk. Maybe most important, Nick was easy to work with he made a challenging sidewalk issue easy to deal with.
They did a great job. They were very meticulous and went the extra mile to get things done just right.
Two guys working outside the Lombard Swim Club. We (me and my dog) tried to walk around their area and they paused their work. Some of their work materials scared my dog and she froze. I reached down to pet her to encourage her to keep going and one of the guys started being verbally assaultive telling us to get going. I tried to explain I was just trying to get her to keep walking and he continued to yell and cursed at us as we walked away.
I used McFarland for two jobs: to repair our sidewalk, which had been disrupted by tree roots; and to re-attach a large ivy vine that blown off our garden wall. In both cases they did a very thorough and professional job for a fair price. Im delighted with the results and found Nick and the team very pleasant to work with. Definitely a five star rating.
It was a pleasure doing business with McFarland tree service. I received an itemized quote in detail after a thorough assessment by the arborist. All tree work was done professionally and artistically .Debris removal was complete and the garden looked beautiful at the end of the job. I have 100% confidence in recommending this company .
We had an excellent experience with the pruning of our row home backyard cherry tree. McFarland staff were professional, gracious and thorough in their work.
Nick and his team are great. We had consistent flooding in our basement after a stone patio was put in, even after having drains replaced, lines cleared, etc. Nick drew up a plan to add drainage off the patio, drew it up, and had it installed in two days. The team was great - on time, polite, and professional. Nick followed up regularly when it rained to make sure everything was good - we haven t had a drop in the basement since. Highly, highly recommend.
We hired McFarland Landscape for a major project at our bed and breakfast. We had a short timeline due to a scheduled wedding in April. We are delighted with the results. McFarland installed about 400 square feet of brick to expand our outdoor dining and created a beautiful garden path and firepit area. Nick added additional team members to accommodate our tight schedule and completed the project in time. He even spruced up the rest of the property with new mulch and weeding so that our property was picture perfect for the event. Neighbors are raving and everyone walking by is stopping to appreciate the lovely gardens and patio. We are thrilled with the finished project and will certainly higher this company again.
This was my first time using this company after having used a competitor for years. The crew was great and Nicks commitment to quality customer service is apparent. Im sticking with these guys.
I had McFarland come out to replace a flower bed that had mulch and fountain grass. They showed up on the day as promised and did the job quickly and professionally! They offered a fair price and delivered great results! Nick was especially helpful as he kept in contact with me throughout the entire process and ensured the job was done right. I would hire these guys again for work in the future.
EXTREMELY UNPROFESSIONAL. Make you wait 2weeks for an appointment onky to get a call 1hr before saying we dont want your business. Obviously they could care less about customers. Never have i had been involved with a business that could care less. Would not use them even if it was free.
Great experience friendly respectful professional and explained the process. I watched them in the tree and was amazed .. they earn their money!!!! I would definitely use them again .
Great job my yard looks great again
I had a tree removed in my backyard by McFarland. Nick and his crew were very responsive, incredibly nice, and did an unbelievably good job cleaning up afterwards. I had actually hired a cleaning service to come and cancelled them after seeing what a great job McFarland had done!
This is my 2nd time using McFarland, and as always, they never disappoint. They rebuilt my sagging row home patio, built new steps to the back alley, and built and installed an alley door. Everything exceeded my expectations, and I was impressed with their extraordinary attention to detail and oversight for the project.
I would highly recommend Macfarland Tree and Landscape Services for all your tree needs. Nick is the arborist that gave us an estimate. He was timely in providing the estimate on the spot and was very reasonable. He outlined the work that would be completed. After the deposit was made, the work was completed within the week in one day for 3 trees that needed lot of pruning. Eric did the work with his work partner and they ensured we were satisfied with the work in real time. They cleaned up the area and left the three trees in great looking pruned state. Multiple neighbors complimented the work as well. Highly recommended!
Nick and his team did an amazing job. They were always punctual, responsive and neat. I didn t have to do any cleaning up after the job was completed and Nick was flexible and easy to work with during the design and quoting process. We changed numerous things and it was never an issue. I would recommend Mcfarland to any of my neighbors and friends that are looking for a reliable landscaper to work with long term.
Nick and company have helped with a number of projects in my little city courtyard. They have helped with ivy trimming, removed wisteria stumps, mended my brick wall and patched my back steps. Nick is always easy to communicate with, and the team is always friendly, professional, and do great work. I highly recommend them and look forward to using their services again.
At the beginning of summer I had bamboo removed from my back patio. Unfortunately, many of the roots were retained and new shoots repopulated. Nick came and assessed the issue and provided a fair and competitive estimate. Nick and his team s performance was outstanding. The project was about a day and half, the crew provided me with updates and brought in additional equipment to ensure all roots were removed. They hardscaped the area and also resealed the flagstone, which had come loose. The patio now looks better than ever. Nick and his team completed the work on time and truly went beyond expectations at removing all the bamboo and retained roots. Overall, a tremendous job completed and would highly recommend them.
The McFarland team was outstanding with the work provided across the board. Nick came out on a Monday for an estimate and his team was at my house in two days to do the work. I live in Fairmount and had a few branches trimmed down from a big tree in another yard. I also had landscaping done in my small backyard. Two different McFarland teams came out and were top notch. I also might add it was the week of the hurricane rains and flooding that came through Philly. The McFarland team did not miss a beat and was a well oiled machine. I can not begin to express how great my yard looks now as well as seeing the the Philly skyline much better. I called a few other landscape companies as well to get some quotes and the experience was miserable and a waste of time. If you are looking for a reasonable and fair quote for work done in a timely manner look no further than the McFarland team. Outstanding!
I was highly impressed with how quickly and cleanly they removed a large Elm tree that was too close to my house. The team accidently broke one of my windows and was quick to inform me and apologize- I understand accidents happen. What completely baffles me is that two weeks and several calls later, the Arborist that scheduled the work has refused to return my calls in relation to getting the window replaced. He even stopped by my house when I wasnt home without notifying me (I assume to inspect the damage), but couldnt find the time to call? Highly unprofessional and frankly for this level of service I can get my landscaping done for far less elsewhere.
We had a big drainage project done on our front lawn after years of problems since we re on the low end of a slope. Nick figured out exactly how to solve it and after the first big rain the lawn is no longer a swamp. Great job!
I wanted then to prune the tree, remove dead/dying branches. They didnt tell me when they were coming. When I got home the job was done and they removed the branches. They didnt clean the dropped needles. I called them back for the branches with a 3 foot gap. I still have one or two. Staff is very nice and professional. Pricing is adequate. I will call again. But, I will be home when the work is done.
This is my third time using McFarland Tree & Landscape Services, and each time has been awesome! They are true professionals! I m talking about from the moment I called and spoke to the customer service rep, to the moment Peter came to my home to survey what I needed done, to the moment that the job was actually started and completed it s been amazing! I had my trees trimmed, shrubs trimmed, yard mulched. It all looks great! I appreciate their expertise and their willingness to work with my budget. I will continue to use them and recommend them again and again! -B. Garnett
McFarlands has done outstanding work for me. I appreciate Peter McFarlands expertise and the meticulous work done by his crews. This weeks wind storm irreparably damaged the big Bradford pear tree in my tiny Center City backyard. Peter came the afternoon of the storm to assess the situation, and had a crew at my house the next morning. I will always appreciate the prompt attention to my serious problem, and the care with which the tree was removed. The crew also did a great job cleaning up both my backyard and the street in front of my house. Thank you, McFarlands!
McFarland was a great find for us. We have a lot of house with a lot of yard that had some real gaps. Peter was incredibly quick to respond, envision and counsel. Within a day we had a plan, and his crew showed up the following week - every day, on time, constantly working - with great attention to detail. Incredibly polite, friendly and knowledgeable (and also great with our dogs!). They came in under budget and beyond service. Our needs ranged from horticultural design to installation to various hard scape repairs. Every completed component exceeded our expectations. Highly recommend and will continue to work with them as our design needs grow and evolve with their help. I should add that this all took place within the eye of the Pandemic. Peter not only met our needs - and safely - but also kept his crew working and safe as well.
Our first use of this company has been stellar. Professional consultation by Locke and then Juan and Jesus did an amazing job. of Apart from general pruning they removed a variegated willow and ground the stump into fine mulch! Gentle with our garden plants, friendly and helpful. I cannot rate them more highly.
I paid to have work done that was never fulfilled. I Also received a no call and no show. I called the company to see what was going since it had been almost two weeks of no response. I was met with the most disrespectful ,rude ,inconsiderate old hags of customer service . I was hung up on 4 times. NOW .at this point I just wanted to be reimbursed and was met with a dial tone again. Worst customer service and never even had service done on the property yet. Ill keep my hard earned money and go to another company who will respect Business period and the perfessionalism of customer service.. This was tragic.
Very fair price, quick, clean work!
Very kind staff and they seemed very knowledgeable. I would definitely recommend.
Review by Myrna Pope I have used McFarland since 1995, and I rate their tree and landscape management services as excellent. Proper tree and shrub pruning management, no matter the size, requires knowledge, high skills and artistry. McFarland also provides excellent health management service. All of the above is why I only allow McFarland to help me manage our landscape.
Peter McFarland and his professional crew have created, cared for, and protected our beautifully landscaped property for almost a decade! The grass, trees, shrubs and hardscape are well maintained and treated for diseases and pests. Trees have been removed and stumps ground out same day! He even has a professional team of specialists who can fell a gigantic white pine tree with minimal disruption and they prune these trees for us like nothing we have ever seen. The entire property is sprayed for ticks each month to protect my dogs who are free to roam inside our fence. The trees are treated to protect them from invasive species of bugs and diseases. Nothing is harmful for my dogs! The 400+ trees and shrubs he has planted are healthy and big, blending in seamlessly with our mature landscaping. His pricing is fair and all services are individually priced. He shows up! He shows up when he says he will show up! Hell take care of your property without you being there. His crew will happily accommodate on site requests. His crew will wave hello!
We were customers of McFarland Landscape Services for over 40 years. During that period we worked with two generations of outstanding landscaping professionals to plan and refine our landscape design and maintain the health of our trees and gardens. McFarland arborists were always responsive to our unique environment and were extremely knowledgeable and up to date about how best to control disease in plants and trees without using chemicals that cause damage to the environment and to human health.
Im a property manager and have used McFarland for years at all my properties. I also use them for my own property in Mt Airy. Any time I need tree work done or trees planted they come out very quickly and do a professional job. They guarantee all their work. Great company!
McFarland has maintained my Center City patio for 15+ years. It is not a hospitable environment for greenery. The company provides seasonal care and replacement, when needed, of trees, shrubs and hardscape. Peter McFarland is a knowledgeable professional and willing problem solver. He is readily available if I have a concern. The men who do the work are friendly, courteous and prompt. The company also maintains the trees and landscape within my townhouse complex. These greatly enhances its appearance. I strongly recommend McFarland.
McFarland landscapers are one of the most professionals and well run landscapers in the Philadelphia area. For years they have been landscaping my home as well as many of my neighbors homes. When I was planning a park cleanup at Wharton Square Park in Point Breeze, I reached out and within 24 hours got a response from Paul Morano, one of their outdoor living specialists, about a giant donations of wood chips they could donate. Overall, a very well run, organized and professional organization who should be first on your list to do your job!
The Best Company in landscape service
I have been a customer of McFarland Tree and Landscape Services for over thirty years. They have been invaluable in helping maintain the large trees on my property, and I am impressed with Peters expertise and judgement. His crews are well-trained and very pleasant to work with.
My center city front tree and backyard have been expertly cared for and nurtured to beauty for decades. I have nothing but the highest praise to say about them. My back yard faces north and is shaded by neighboring trees. It is difficult to maintain trees, bushes, and a garden under these conditions. Likewise my now very tall and beautiful front tree, challenged by all manner of urban dangers. McFarland has not only consistently given accurate expert advice but the care has allowed all I mentioned to absolutely flourish through the years. Several of my neighbors began to use McFarland services after they saw the lovely results outside my home. Further, the workers arrive absolutely promptly, leave everything totally neat and swept clean. The office person is friendly and efficient. Peter McFarland runs a terrific business!
We called McFarland for a quote re: a tree that fell. We were very pleased with their timely response and professional review in providing us a quote.
Peter McFarland and his experienced staff have transformed my historic property here in Philadelphia. Working here since 2014, from then to 2015 when the major projects were started and finished, the following was accomplished: established a new gravel and cobblestone driveway, new front lawn, tree removal, three pergolas, replanted and landscaped pool area, courtyard hardscaping with bluestone, existing stone and brick, new bluestone and cobblestone front patio, new bluestone front walkways, re-established back terrace, left side yard Japanese Maple tree garden, right back side yard peony and hydrangea garden and lawn, Wissahickon Chist garage facing and planter walls, backyard entrance path and shrubbery, repair of existing stone walls and steps in the backyard. Of course it is all beautiful and was an investment. When I moved here, it was apparent that two backyard 150 foot Sycamore trees had to be removed since they were dead. I had several known tree services come for estimates. Upon seeing the property and seeing the house, the only option for 2 of the services was to bring a crane in to remove the trees and carry them over the house at prohibitive cost. Peter came here, saw the situation, and told me that all he needed was two men, two chainsaws and rope. The tree (one at a time) would be removed in about 3 hours. That s exactly what occurred. The backyard trees came down wondrously and easily. Then he brought in a chipper to remove the stumps. The fact is that when Peter says something will be done, it s gets done. That s what you are paying for. McFarland Tree & Landscaping service is not cheap. However, if you have invested in a beautiful home, a beautiful landscape has to be part of the overall design, maintenance, and value of the property. Also, his staff are talented maintenance guys and gifted stone masons. The work they do is first-rate. You do get what you pay for. These photos are mine. I enjoy every time they are here to work.
The McFarland Landscapers Company met every commitment to me from the initial estimate to completion on the job. The work was professionally completed. One would never know the trees waste was ever on the lawn or pavement. The area was clean. I had a question about a stump that had intertwined with my fence and a full explanation was provided with recommendations for the next pruning of two trees. The cost of the work was great. I highly recommend this company to take care of tree work. I probably would say the same about lawn care it they did that work. I can t say enough about patience either. The company has a compassionate manager. Dr. Logan.
My neighbor uses them. The people are fantastic but the vehicles they are forced to operate are in awful mechanical condition. Fuel all over my street where they parked. You can SMELL the fuel from this thing. Totally unacceptable.
I had damage due to a large felled tree from a recent storm. The situation was complicated by fallen limbs pressing against several other healthy trees and my neighbors fence. The felled tree also brought down masses of invasive vines which dropped like large, heavy bushes all over the yard. Despite a difficult job, my experience with McFarland was excellent. A prompt quote, competitive price, stellar customer service, a job completed quickly, safely and exactly as described. Clean up was meticulous and immaculate. Couldnt have asked for anything more! . The crew that performed the labor were first-rate. They carried out physically dangerous and difficult work with great efficiency, skill and professionalism. They were meticulous and stressed safety as a priority during the process and clean up. I highly recommend McFarland; a friendly, reliable, knowledgeable and responsive service.
Completely incompetent staff. The receptionist gave me misinformation time and again when I called to follow up on receiving a quote. When I finally received the quote, it lacked everything discussed but still reflected the higher price. When I tried to get reconciliation, they never responded. Unprofessional!!
Quoted one price after the job completed received invoice came for another price which was increased, cant seem to get the invoice corrected! Office staff says they handle invoices but keep stating they will tell the person who oversees scheduling. It appears to be a bait and switch in pricing.
This is another one of those businesses that descriminate based on your zip code. They wont service my zip code
Expert advice and sympathy for my massive Ficus with bugs. James was very thorough and really took his time answering my multitude of silly questions. All that for free! I will definitely hire him to come educate me about my trees & plants in the near future. Very helpful service when you buy an already landscaped house. Thanks, James!!
Got some brushes damaged due to car accident. When first contacted them, they are very nice in helping, getting estimated done, and got the plants replaced. On month 2, some plants started turn brown at the bottom, and one of them is leaning on one side. Contacted them and they said they straighten the plants, and the brown is normal due to shock. On month 3, 2 of the plants turn 80% brown. Tried contacted them through emails and left voice messages but no response (over 2 to 3 weeks). I will continue trying to reach this company but until I got a response, this rating remains.
Extremely expensive. Not worth it. Much more affordable companies in the area.
Clients have said McFarland has THE BEST Tree & Landscaping detailing & services. I urge you to use McFarland. Your results will be more than gorgeous! Total satisfaction... GUARANTEED BY CURRENT CLIENTS!