1002 St Patricks Dr, Perry, GA 31069, United States
Your one-stop shop for all of your outdoor power equipment Parts-Sales-Service needs iin Perry, GA 31069. Lawn mower sales, Lawn mower repair, Small Engine Repair, SCAG Zero Turn Lawn Mowers, EXMARK zero turns, STIHL Power Equipment, Wright Commercial Mowers, Cub Cadet Lawn Mowers and Lawn Tractors
I have bought and had equipment serviced by Giles since they opened. I have always felt welcomed, well informed and received great customer service from them. I will continue to do business with them for all my outdoor needs.
Coy and his team are among the best of the best. He takes great care of his customers and goes above and beyond for us. If something is wrong on their end he’ll make sure it is made right. They sell the best equipment in the green industry and give great pointers on equipment. They’ll forever have my business!
Highly recommend Giles Outdoor Power Equipment! My husband has used them for over 3 years and the owner, Coy went above and beyond when our Cub Cadet needed to be serviced. It was pulling to the left and would not go in a straight line. Long story short, after some miscommunication with another sales associate, Coy stepped in and personally addressed the issue. Unfortunately the transmission was going out on our mower (purchased from a big box store). He apologized for the miscommunication that took place, and "made things right" by buying our old lawn mower and getting us into an entry level commercial mower that makes a lot more sense for us with the amount of land that we are cutting. My husband's only regret is that he did not upgrade to an ex-Mark sooner :) If doing business with honest and knowledgeable companies is important to you check out Giles. Thanks so much Coy for your amazing customer service, respect and knowledge!
The service was Excellent. They repaired 2 of my push mowers: Briggs&Stratton. They were done in 2 days, and I also had them replace the blade on one and sharpen the other. The price was very reasonable. They even help me put both mowers onto my truck. Both mowers are running like new. He even gave a money saving tip on how to keep my mower running after it has sat all winter. Marvin S.
Coy and Team are amazing! Purchased a tractor and the customer service is the best in all of Middle GA, maybe the whole state! Will be going back for all my tractor and lawn care needs.
Thanks for the great service and our newest addition to our fleet. Our Wright mower is top of the line. Service beyond the sale is perfect. You won't find a better place to buy outdoor power equipment and get the best customer service ever. Thanks y'all.
Giles Outdoor Power Equipment is A+ top notch. I purchased a Cub Cadet XT1 LT42b with the optional mulch kit, and couldn't be happier. One huge difference buying from a local dealer instead of a big box store is they prep the mower properly to make sure, among other things, the mower deck is level. Delivery already assembled is a bonus, and the price is the same as the big box stores. Giles offers hometown service, warranty repair and free delivery. FYI, Cub Cadet website says the front bumper won't fit on an XT1, but It does. I highly recommend Giles. A special thanks to Matthew and Coy for their help.
Excellent customer service and high quality equipment. After moving to the area recently I visited the store and needed a solid piece of equipment to take care of a larger piece of property. Dillon was excellent and walked me through everything I needed to know. I purchased a new Spartan mower and they delivered. I highly recommend using them for any of your outdoor power equipment needs. No high pressure sales and quality service after the sale. I am very satisfied and will be a return customer.
I got in touch with the owner on a Sunday morning in dire need of a generator after the hurricane he reserved a unit for me until I could get to the store as I live 100 miles away and he did a follow up after to make sure I had received it and was satisfied with it I definitely will do more business with Giles power equipment in the future Kenny
Its my second purchase here at Gils , and the customer service is amazing , every time I have a question or a problem it gets answered and explained in details the guys are very helpful knowledgeable and make a pleasent experience every time , I highly recommend this store. Thank you team Gils.
Very good at what they do! Giles Outdoor Power Equipment is where you go when you need help finding the right equipment for your yard. I needed a store that could sell me the equipment and also service it! The owner is all in and you can see it with the service they provide. So nice to have a 1 stop shop for everything!
From my experiences, the staff of Giles Outdoor Power Equipment are honest, courteous & thorough. Giles Outdoor Power Equipment is one of a small number of businesses that I have personally encountered that caused me to feel, & ultimately know, that the staffs number one priority is to put me & my needs first. Its been a pleasure doing business with them.
Coy goes above and beyond for his customers. The only place I ll go to buy my lawn equipment.
He had to order a part for my blower and it never came in, but he got me right
Great team at Giles outdoor, they made it easy with my purchase of my new mower, I would highly recommend anyone to purchases any lawn equipment with them.
I have delt with Coy since he worked at another dealership. When he left I stopped dealing with that company. I recently bought a new ZTR from him and he delivered it to me in Alabama. I wouldnt buy outdoor equipment from anyone else.
I had a hard time finding the right blades for my zero turn and this place had it they have everything including great costumer service they even waited to close the store for me I would definitely recommend these guys over anyone else though Relatively small, they seem to be stocked in everything way better than their major competitors. Thank you Coy for your help and you re personable experience. You guys are awesome.
(The Real Dan Bailey) Coy and his team are awesome!! I did not buy anything there (i live 1200 miles away) but someone trying to use my identity did purchase a mower. Coy realized something was not right and notified the police right away. they arrested the THIEF and saved me a lot of problems. Im very grateful and appreciative of his quick action and doing the right thing. This tells me Giles treat their customers top notch! THANK YOU SO MUCH Dan Bailey
They dont want your business. Briggs & Stratton and Cub Cadet BOTH say the very first step in obtaining warranty service is to take the equipment to the authorized service dealer so they can inspect it. Thats Giles. No, you didnt buy it from US so you have to start the process somewhere else. 7-3-24 Edit: seeing their reply, I realize they still dont get it... It. Is. A. Cub cadet &/or Briggs & Stratton. Warranty. Offered by the manufacturer of the equipment, good at ANY AUTHORIZED C.C &/or B&S service facility. Not Walmart, not Lowes, not tractor supply, not the used mower guy your buddy knows across town. The authorized service facility IS the point of contact, THEY are the first step, they are the ONLY step... there IS no box store involvement after the sale and the manufacturer does not give a damn where it was bought. They just need to know that Im the original purchaser.
I went to Powerhouse on Russell Parkway in Warner Robins, ready to spend $7k for a zero turn after using my Frat brother s gravelly after spending 30 minutes walking the floor WITHOUT the 2 sales associates acknowledging my PRESENCE I requested the manager to personally inform him, his store sucks. Not sure if it was a black thing or not, but I am sure this was how my father felt in the 1950s! When I came to Giles -180 difference Brad and Troy took out every piece of equipment and allowed me to get comfortable and never pushed but most of all ACKNOWLEDGED me as a paying customer My money was well spent at Giles! My new lawn equipment specialist store with EXCELLENT CUSTOMER SERVICE!
Coy and his employees at Giles Outdoor Equipment go over and above to help out their customers. They make sure that you are taken care of no matter what and are trustworthy and dependable. Highly recommend!!!
The team at Giles Outdoors is first class and have helped me many times with small services or repairs of my lawn equipment. From sales to service, their willingness to serve the customer is unmatched, could not recommend them more for your outdoor lawn equipment needs.
Another 5 star review. I had a crisis with my mower and with a phone call they helped me fix the issue. Im most grateful!
Stopped by Giles Outdoor Power Equipment because I was having a problem with the front caster wheel on my zero-turn mower. The staff was very friendly and very professional. They fixed the problem with my mower tire and had me on my way in about five minutes. Many thanks to Giles and its staff for doing a spectacular job.
The chick fil a of outdoor power equipment. I have been shopping here for years and the prices and service go unmatched. I use to go to Lowe s or facebook marketplace but now I will not even buy weed eater string from anybody but Coy and his team at Giles OPE. I just bought a Stihl 560 mower and love it. I highly recommend them. you name it, they have it and I promise you won t find another outdoor power equipment store that has the service and integrity this place has. I drive over an hour to do business with them and it is worth it.
Highly recommend shopping here real honest business low prices !!!!!!
Great place to do business with.
Great place to get a Wright mower. Coy and his team will take care of you.
Awesome group of guys, very professional and friendly.would recommend to everyone
Great place to buy. Friendly and knowledgeable staff, easy to work with
Wanted to give Matty a shout out for an awesome experience! He showed us several options for our needs and answered all our questions. First time customer of Giles Outdoor Power Equipment and extremely happy with everything!
Coy and his team are top notch. Whether youre local or far, my team and I recommend Giles OPE for their professionalism, quality of service, willingness to go beyond the sale. We appreciate you and your team Coy!
Best place around Perry for Stihl saws and good equipment. Coy has always been a favorite of mine to work with!
Really helpful and knows what they are doing.
Public service announcement! This company is the REAL DEAL !! As a women who knows nothing about lawnmowers these guys are a blessing! I called them up today to see if they had a Stihl zero turn 152, he put me on hold came back and said Ive got one I haven t even unloaded yet, We came all the way from gray looking for this lawnmower. Gray, Jackson, Macon, and WR didn t have any and kept running me around. Not these angels! I can t thank y all enough for looking out for us and giving us the greatest deals out there! I can t wait to be back and shop again! Y all make it worth the ride for sure!
STIHL - FS 131 R with Stihl WoodCut Circular Saw Blade from Giles Outdoor Power Equipment I recently had the pleasure of using the STIHL - FS 131 R brushcutter in combination with the Stihl WoodCut circular saw blade, both sourced from Giles Outdoor Power Equipment, to transform the edge of my farm pond in Unadilla, Georgia. This powerful duo proved to be an absolute game-changer, allowing me to effortlessly cut back thick vegetation and small trees, resulting in a more usable and attractive pond edge. The FS 131 R, equipped with a robust 36.3 cc engine, displayed exceptional cutting power and torque. The ergonomic design, coupled with the safety features, provided a comfortable and secure grip throughout the task. Giles Outdoor Power Equipment ensured that I received a reliable and well-made machine, making the entire experience a breeze. Paired with the Stihl WoodCut circular saw blade, this combination demonstrated unrivaled cutting performance. The carbide-tipped teeth on the circular saw blade effortlessly sliced through even the most stubborn vegetation and small trees. The precision and efficiency of the cuts were outstanding, leaving behind a clean and visually appealing pond edge. Giles Outdoor Power Equipment not only provided top-notch customer service but also offered expert guidance in choosing the perfect equipment for my specific needs. Their commitment to quality and customer satisfaction was evident throughout my interaction with them. Overall, the STIHL - FS 131 R with the Stihl WoodCut circular saw blade, sourced from Giles Outdoor Power Equipment, has significantly enhanced the usability and attractiveness of my farm pond in Unadilla, Georgia. If youre looking for a reliable and efficient solution to tackle thick vegetation and small trees, I highly recommend this powerful combination from Giles Outdoor Power Equipment.
Very helpful
Extremely good customer service. Staff is very knowledgeable and ready to assist you with any questions / issues you may have .
I am new to Central Georgia and farm life. I am so glad to have found this local business. They have been honest and continue to take care of me after the sale. I am most grateful!
Giles Outdoor Power Equiment is an excellent place to do business. They are professional and knowledgeable. I took my chainsaw to other establishments hoping to get an oil leak fixed and was told it was a common problem and nothing could be done to fix it, well I took it to Giles and they fixed the problem. Talk about top notch service! I will be bringing my other power tools here.
Coy and his team are the best. Great prices on the best equipment. Their service team is top notch too. Highly recommend.
I bought a riding mower and they delivered it to my house for free the next day. The owner was friendly and knowledgeable. I highly recommended this place.
These guys are the best. They will treat you right for sure!!
Great job on my lawn tractor and follow up service. They earned my business!!
Great service and good location in Perry. I was told that it may be around 2 weeks before I would get my lawnmower back which was no problem. I actually got it back in 5 days.
I would highly recommend Giles Outdoor to anyone! I go in 3-4 times a week and the employees could not be more helpful or pleasant. They are very professional and knowledgeable! Go see them for any of your outdoor equipment needs!
Giles Outdoor Power Equipment serviced my riding lawnmower and provided excellent, professional service in record time, at a better than reasonable price! They were able to pick up and deliver my lawnmower which saved me time and expense. I will always use Giles Outdoor Power Equipment services and I recommend you give them a try for all services Outdoor Power Equipment !
Works very hard to meet their customers where they are at Ive had nothing but good experiences dealing with coy Giles as well as Matthew Pierce I would not do business anywhere else
Great place to do business. They are very friendly and professional. Anytime I need something, they are there to help.
Just purchased a 46 Cub Cadet Lawn Tractor. If you re looking for great customer service and knowledge of equipment, Giles Outdoor Power Equipment is the place to go. They are professional and knowledgeable. Coy and his team are super professional and will get you taken care of.
In the beginning, did not have a lot of transaction with COY. I purchased a elite bow From him through the shop. Im a few states over so it was a quick and easy transaction. I needed him for an elite parts situation for somthing else and it went bad with elite dealer themselves. This was not his fault. I was Just using him as a dealer. With the situation, not even being close to his problem he was very helpful and in contact with me, I wish I was closer to shake his hand in person and say thank you. 12/10 recommend great dude. Good people.
Saved me money!!! Can a review get better that that?
Very professional employees!
Bought all my Stihl Equipment at Giles. Owner and staff are very knowledgeable and very friendly. They have the best Mechanics around. Highly Recommend doing business with Giles. They also provide a lot of support to the local community.
I am a returning customer to Giles outdoor power. They have a great selection of items, and good prices. The staff is also very friendly. I highly recommend them for any outdoor power needs.
Excellent customer service. Our store needed some parts that werent available in the U.S. from any of our distributors and Dillon checked inventory, gave me a an amazing price, and invoiced me within a matter of minutes. I look forward to doing business with these guys in the future. -Josh B & F Small Engine Inc.
Amazing service as always!
Very knowledgeable staff fixed my chainsaw and had it back to me in less than 10 minutes very much appreciated
This is a fantastic business hands down. Honest , reliable service, fairly priced. No doubt the best customer service in the area for all lawn equipment big and small. Thank you Giles your the best!!!
Wow! These guys are amazing. I dropped off my lawn mower pretty late for repairs. They took it in and also pointed out that the ttailer I pulled it in on wasnt assembled correctly and made adjustments on the spot and gave me tips to make it safer for the road. Not to mention what I thought was going to be a week and a half wait ended up being a 24 hour repair. Will go back if needed. Great customer service!
These guys are very helpful!
Hours posted here are not correct. I found after arriving their shop, they are now operating under winter hours and are closed on Sat-Sun.
Coy and Dillon took great care of me recently. They answered all my questions and I m very satisfied with the Stihl product I purchased. Highly recommend these guys for your outdoor needs!
Great people I am new to bow hunting and these guys helped me get set up with everything I need highly recommended
Amazing working with Mr Giles really attentive and when things didn t go as planned he made it work with another bow real stand up guy. Long story short his employee sold the bow I was interest in at first but he gave me a great deal on a different bow to make it up definitely feel safe dealing with him.
Very helpful, great group of guys!
I bought a chainsaw from these guys and had them fix an older one of mine. Friendly, professional service, great atmosphere, great selection. My chainsaw they fixed runs perfectly now. The technician was very knowledgeable. My saw was also fixed in a prompt manner. I will definitely go back and would highly recommend this place. Great people!
Great team of professionals! This is my second time purchasing a major piece of Equipment from these guys and the experience was outstanding. Great Customer Service, and they service what they sale. We are located in Tallahassee FL, and still, we were treated as VIPs! Thanks Coy, for the Full Service Experience that made our business shine! Hurb Roberts, Owner LAWNKEEPERS
Great customer service.
Nice place loved the dogs didnt have what I needed though.
Coy and Dillon are top notch guys. Great showroom and selection as well. Highly recommend
Purchased a Spartan mower and Stihl chainsaw. The entire team is amazing and customer service is incredible.
Customer service was amazing. Someone helped me right away and unloaded my riding mower. They realized it was a quick repair and had me in and out in 10 minutes!
The service thar JD gave was great. He was very thorough and knowledgeable. The mower is everything he said it would be and more. My lawn time went from 4hours down to one and a half hours. It saves me time that is precious. Thanks you, Giles. Outstanding customer service.
Best tech shop around. Polite, respectful, and very understanding. All my services will go through them
I have been dealing with this store for a year or so. Not only is their prices a little better then big chain stores or the online equivalent but they stand behind them. I bought a battery yesterday and the owner not only after hours sold me one that was larger CCA but had a warranty 3 times what I seen at the auto part stores. I will be doing business with them from now on. I could say more but I think you all get the point.
Coy was a great person to deal with hes a man of his word. I would highly recommend him to anybody looking to make a purchase the upgrade your landscape business
Giles Equipment Is A1 In My Book!
Got my lawnmower repaired with Giles Outdoor Power Equipment a couple weeks ago. It ran great for a short period and then started giving me trouble again. Giles took it back and repaired it for me without even charging me again. They were able to service my mower much faster than I expected. AND the guys that I talked were nice and personable each time.
Got the mower I wanted with a great price and was out the door. Great Team work. Thank you.
Very helpful knowledgeable sales
Great place to do business and very professional and friendly guys. I definitely recommend.
First time I had been in this store. Walked out with everything I needed to start cleaning up around my pond. Knowledgeable, friendly staff helped me get what it was going to take to do the job right.
Coy and his staff worked diligently to help me with the repair of my zero turn mower. When we were finally able to locate a replacement engine for my Husqvarna mower, they installed it the next day and the tech, Tommy, did a great job!
About 3 months ago Giles Outdoor Power Equipment did a complete overhaul on my Cadet Cub mowing deck......mower is performing great! Runs like a new mower! Great job! Thank you!
Wouldnt do business anywhere else very professional
Always giving prompt & fair service. We appreciate yall.
Dont know whether to thank Dalton for getting my chainsaw back in action so quickly.....or cuss him! Now I gotta go to work! At any rate, he is a professional like all the guys at Giles. Products and service always top notch. Thanks guys.
Great and knowledgeable staff coy and the guys up there are great
Talked to Cory and Dillion. Got me a spartan mower... treated me good..love the mower. Best Ive ever own. Great people.... highly recommend them.....the best....you wont be disappointed
Im thrilled with every encounter Ive had with Giles. From the very first time I walked in to buy a chainsaw to my subsequent visits on my journey to finding a mower. I told Coy up front that we didnt want to finance anything and he never pushed me to buy more mower than we could afford. He found just the right mower for us and had it delivered to our house. it turned out the new mower had a bad battery and they took care of it immediately with multiple apologies and fantastic attitudes. Im sold on Giles!
I finally decided to buy a riding mower. I went to at least 6 shops but as soon as I walked in the door at Giles I knew I was in the right place. I could tell instantly they had great customer service and they were people I could trust. There was no b.s. and they didn t need my business; their name and products sell themselves. I m very happy I bought from Giles and because the Spartan mower is so awesome, my son may never let me cut my own grass again.
I called about fixing a riding mower. It was picked up, repaired and returned in the time frame estimated.
The staff is vey professional yet friendly. They serviced my Spartan mower and installed an array of accessories on to it. I drove from Atlanta, and the excellent service and peace of mind was worth it.
Outstanding Service. I looked at buying a Cub Cadet at Home Depot and noticed the bolt orientation was almost all backwards with the hitch installed upside down, and handles on wrong. SMH, so a couple friends referred me to Giles. Great Staff and salesmen Each time I went. I also support my local community, Not Big Corporations! Thanks Dillion and team, I ll pass the word around to head your way.
Great experience, staff was helpful, quick and friendly.
Excellent customer service! Coy went out of his way to get me what I wanted AND in only 4 days! Love my new ZT2 50!!!!
WOW!! So impressed with the extraordinary customer service. Great phone etiquette, great and fair pricing, and expert repair services. This business is a prime example of how a business should operate. Every phone call was a very courteous and pleasant conversation. I will do all of my purchasing and repairs through this business as long as I live in Houston county, GA. Highly recommend! Thanks Coy and all the staff at Giles.
Very, very helpful!
Need new blades for your mower... See Giles for more efficient cutting !
Awesome! Extremely knowledgeable, huge selection, and customer focused. Dillon was a wonderful help and a wealth of information. Definitely an invaluable resource. Thank you.
Great ...customer service...GREAT PRICES...THEY ALSO WILL SHARE THERE LUNCH WITH YOU...
My son and I had a flat tire Wednesday night. It was dark and scary but thank God for the kindness of Dalton Stripling who changed our flat tire. He was really caring and friendly and even went the extra mile to make sure we were safe. Yes, I would recommend Dalton Stripling service at Giles Outdoor Power Equipment. If he displayed his act of kindness to us as stranger, then I can only imagine the kindness he displays on his job. Dalton once again, thank you.
If you are in the market for a new mower, or are looking for the best new handheld for your yard or business I highly suggest going to Giles OPE. Coy and Dillon up at Giles treated me with the best customer service out there. Y all head out there and see what the new big thing in town is all about.
Good guys at Giles Outdoor.No BS just good ole fashion customer service
Owner is a great guy, very knowledgeable, very friendly, and the whole company offers great service and sales prices! Highly recommended!
Giles Outdoor Power Equipment is Amazing! Not only did they come to Our home to Pick-Up/Return our Tractor Mower for some welding repairs to our deck they also performed a full inspection and replaced our blades, performed an Oil Change and replaced our Spark Plugs. We cannot Express how pleased we are with their customer service and we look forward to working with Giles Outdoor Power Equipment in the future for all of our future equipment needs.
Y all stop by and see Coy Giles at Giles Outdoor Power Equipment in Perry! I could not be more impressed with his amazing business! Unbelievable selection from hand tools to Big Boy Toys and everything in between! Zero Turns, Chainsaws, Blowers, Edgers, Pressure Washers, Trimmers and anything and everything else you could possibly need to have your yard looking on point this summer! Whether you re a low key gardener, into everyday lawn maintenance or commercial landscaper he s got you covered! Outdoor power equipment sales & in house servicing. I will never go anywhere else! Located to the left of Walmart Shopping Center in Perry behind Sonny s BBQ on exit 136. Thanks for the new Stihl Backpack Blower Coy, I cant wait to use it!!
Go see Coy and Dillon. Very nice showroom with everything to get you going. I bought a blower and Coy took care of the warranty process, fueled it up, and test ran it. I ll be back!
Walked in today about 2:30pm, walked straight to the chainsaws, 2 guys standing behind counter helping 1 customer, neither said hello nor came over and asked if I needed help. 1 guy made eye contact with me when I walked in but never greeted me. Had enough cash in my pocket to buy one then and their but with no help from an employee I just walked out. Not a good first impression
Great customer service and best prices on all equipment and there service department is fantastic highly recommend for all your lawn care needs
Knowledgeable and professionals ! Service department goes above and beyond to make sure customer is satisfied
Graat tools, awesome people. Service ranks up there with Chick-fil-A.
Thank you Giles team for taking care of We Care Heating & Airs equipment!! If you want customer service give these guys a try! Thanks coy!
Coy is amazing. Bought a Stihl chainsaw and the selection of chainsaws was great! I m very happy with my purchase. If you re looking for power equipment, do yourself a favor and buy from Giles. Much better quality and prices than Lowe s or Home Depot.
Thank you to Coy Giles and Dillon Williams at Giles Outdoor Power Equipment for getting some new tires for my unit! They are the best in the business! Great price and great service as always.
Top notch customer service! Great deal on a new Spartan! Thanks Coy and Dillon!