720 Belfast Rd #216, Ottawa, ON K1G 0Z5, Canada
Instant Lawns came to life as an idea in a Tim Hortons across from the local police station. It began with recognition of one important fact. Soft-scaping, and in particular sodding, was grossly neglected by landscapers and too often overlooked despite adding serious return on investments for homeowners. Ready for the revolutionary idea? We strive to deliver the lushest, greenest lawns to all. We call this Instant Grassification. Supporting that grassification, we have in place an ethos of customer service. We swiftly answer you when you call or email us, are extraordinarily reliable, always deliver what we promise you (on time AND on budget), hire the best employees, and deliver some of the lushest, greenest lawns.
This company and its owners represent what is wrong with the industry - outrages prices, poor execution of work, poorly skilled staff, terrible communication all which resulted in bullying me via a lien on my house to pay up for absolutely trash work on 1 acre of land. Unfortunately, our main contractor couldn't handle the job last summer (surprise, they are now out of business!) so they subcontracted our grading, irrigation, and hydroseeding work to Instant Lawn. These guys don’t know how to grade, nor install or plan irrigation systems, and forget about hydroseeding – you’ll get weeds and crab grass. To get them off my back and save some of whatever sanity I had left, I agreed to have them back this spring to ‘correct’ the work done late last summer, all via lawyers. Till this day, I have irrigation heads are connected to a zone that controls both the front and back. In some zones, there are 7 heads! Talk about lack of water pressure. They cheaped out by only providing one controller that has a maximum of 12 zones and even then, only 11 zones were used. I had to convince them to add almost 10 more heads after they didn’t follow a written irrigation plan. Poor grading has resulted in uneven areas all over the property even after the ‘correction’. I can’t even fix some areas now and will have to live with it. Can you believe they had the nerve to engage a lawyer to bully me into paying them for work not completed properly? I even waited the process out so that I could go to court and have the balance thrown out and surprise, surprise, Instant Lawn called me a few days before the deadline finally admitting to not doing the work correctly. These are the kind of ‘landscaping professionals’ you’ll deal with. I have the photos and I am attaching them to this review (hydroseed after 6 weeks from last summer and crab grass from this spring from a more recent hydroseed application). I had to reseed my entire lawn just a month ago with a seeding machine costing me almost $1000 to finally get something decent but at least I was in control this time. These guys may be decent on small properties in the suburbs – take that with a grain of salt, but do not engage them for any work on a large property – they have no idea what they are doing. Good riddance.
This company was amazing to deal with. I would highly recommend getting Liam,Graham and Alex as your crew. They were absolutely amazing from start to finish. Very professional and hard working young men. What surprised me the most is how detailed and meticulous they were in their work. When they were done it’s as if no one had done any work there. Very clean job and would highly recommend those guys. Little update. The new lawn did not last more than 3 days without damage. Im not sure what they put inside the dirt or lawn but the condition of the lawn is very poor at the moment because of all the animals that keep lifting and ripping up the rolls and digging underneath. About 50% has been ruined so far. If the same person who wrote a thank you to the review could contact me I really do hope we can figure out a solution. I called Ana and she said someone would call me within a week last weekend no one did. Hopefully they can honour their 90 day warranty.
RUN!!!! This company has got to be the worst company to deal with! They will lie to you in order to get you to pay them, then when you pay them they will ignore you. I paid this company $45,000.00 to complete my landscape in artificial turf. Not only did the company misrepresent their products they will bill you for one brand and use a lesser quality brand, they will not provide you final documents (still waiting on my final grading approval which apparently was done through them but they can’t give you the contact of the individuals they dealt with - “quote from the owner” not my problem) they will not provide you warranty information in writing (which I’m still waiting on) they will blame you for your project and their negligence - they didn’t complete a proper install when if it was done proper the first time a fence install would have no impact. My turf is coming out in clumps and is shedding immensely (according to the owner - normal) My yard is caving as they didn’t install a border to hold up their mountain of stones (which might I add were not properly compacted as I’ve got bumps and holes and the company just says oh this is called settling - totally normal - well to the several other landscapers that I’ve had come by to quote and assist with advice on what to do as my yard is only on year 3 and it’s caving all over this isn’t normal - this is lack of knowledge of how to do a sub base/install of a large area foundation and is not normal. The company owner is impossible to talk to as he will treat you with disrespect and anything you have concerns about is “irrelevant” according to him. They will argue with you - if you are not happy they will say too bad you have to deal - they refuse to tell you where your product comes from and withholds the manufacturer because they know they were in the wrong and took advantage of their customers. They don’t meet customer satisfaction at all and if I can recommend anything stay away from this company - you aren’t seeing all the negative comments or reviews as the owner will put caveats to finishing their work or giving you a refund on a cash back (which might I add, they won’t follow the process and actually carry through a cash back investigation because they don’t want to get hit with the penalty and of course will blame you) they will try and silence you through intimidation. As a woman I’ve felt personally attacked by the owner with his accusations (at one point for about Two months prior to the man actually showing up, argued that my project was completed and they owed me nothing, at one point when I just wanted to get them to take their garbage product that was misrepresented back and give me a refund, he accused me of being financially stressed and blamed ever rising interest rates - which made no sense as it’s going to cost me an extra 15k to dig out the mess they have made with my yard!) my yard is elevated and my stone is caving all over my neighbours yards smothering their real grass (a border would have prevented that if they were going to build up my yard an extra 3” above everyone else’s - instead this has created a slope along the fence a mountain slope in the middle of my yard and my daughter and dogs have gotten caught slipping under the fence. They have created a very unsafe environment) all this above is only a portion of what I’ve gone through with these people. The pictures speak for themselves (all my seams are not seamless as they boast about, you aren’t suppose to see lines in your turf the way you see them in this stuff - this is the “crap quality” oh and the straight lines - aren’t seams they are runs in the backing of the turf this isn’t common in your quality stuff - and no we didn’t skimp out as we paid 5.99 a sqft and even Rymar was cheaper). I’m approaching year 3 and I’m still sitting here waiting on the side that had no impact by a project done last year and has already been paid for. Just do yourself a favour - the negative reviews are quite accurate.
We met at the Ottawa home and garden show. We were first most impressed with their professionalism and second with their knowledge of their products. We decided to go ahead and book them to do our yard, knowing we wanted artificial turf and only the best! The guys showed up and were meticulous from start to finish. They paid very close attention to detail as my husband is quite a stickler for the small details. All this to say, they were great and would highly recommend them. Thanks again, we truly are enjoying our new back yard space. Tanya and Matt
I highly recommend Instant Lawns! Lucas and his team provided us with grading and hydro seed services, as well as an irrigation system. As the pictures show, after only 3 weeks, we had a fully established healthy green lawn at a fraction of the cost of sod. The team was great to deal with. We look forward to working with them in the future.
The end result turned out great! It looks very good and is easy to maintain. The family and the dog took to it very well. It’s nice not having to put shoes on just to go to the bbq anymore or try to grow grass seed annually and maintain it constantly. But as with all things, the devil is in the details. When I was originally quoted for the job Lucas told me they would begin the first week of June 2022 and it was a two man, one day job. I also requested that he come by personally and check on the job during the installation. Of course, everything was “yes, yes, yes” until you pay your deposit…. I put the deposit down and didn’t hear anything for almost 6 weeks. I was the one to call and email and only when I suggested unprofessional conduct was I replied to promptly with “ I can just give you a full refund and you can go with someone else”. So they showed up a week later, tore up the path (that I so graciously let them use instead of a wheelbarrow from the front yard as we are a row house-see photo) which they said they would re-seed after the job and didn’t and left a mess at the gate where it meets city property. There is a large flap of landscape fabric just hanging off the end and two wheel ruts leading into my backyard. It’s not integral to the finished product but to me, it suggests rushing through it and sloppiness. When the price is 4200$ for 155sqft, you’d think that they would try a bit harder. Anyway, Lucas never showed up during the job. Had he done so, I would’ve pointed that out to him and maybe he would have fixed it. But as far as I know he didn’t show up at any point. I was told “someone” came to the site and pronounced it good but it wasn’t what we agreed upon. And if I were checking the place out after it was done and before the customer paid the final bill, I would have torn a strip off the installers for their lack of attention to detail. (See photo) All of that being said, if you asked me if I’d do it again…I’d say yes. Just because it looks so good and it’s not something I could do on my own. We get plenty of compliments on it and so far it has held up to the elements, I will update this review after the coming winter. Just know that if you go with these guys be prepared for lack of communication/poor customer service and some sloppy quality control. But overall we are pleased with our investment.
Instant Lawns built our interlock patio in our backyard last year and I absolutely loved the result and quality of work. It looks beautiful, clean and durable. We liked our experience with the team and I would definitely recommend them. Last spring/summer I was shopping around to find a reliable company to build our little interlock project in the backyard of our house in Orleans, lots of companies would not show up for the initial estimate visit, others were overpriced or didn’t have references or good reviews. Instant Lawns DID show up for the initial visit for the quote, they listened to our needs, took measurements, and provided a quote on the spot and the written one a few days later. They gave us the most competitive quote, we had also asked for references to check out other clients’ result. We decided to go with them and chose the blocs style and interlock design we want and they ordered it and had it delivered straight in our backyard. They completed the work in a timely manner and kept us in the loop. I am very satisfied with the result and I would hire them again for future projects!
Extremely disappointed with my experience with Instant Lawns. Please read my full comments if you want to save your time, money and energy. My dealings with them started in may 2019. Jacob came to assess and quote the project in a timely manner. I paid my initial deposit upon receiving the quote. Due to the flooding the sod was behind schedule. That's ok I waited until mid June. And then I started calling and emailing them for eta, no answer. They just ignored me for some time. I posted my first negative review and requested my money back. Some one called me immediately after the review requesting the review to be deleted. And the person that called behaved like it was my fault not theirs. Anyway they sod my lawn in a few days. It was sometime in July. The same day they finished I received my final bill. On the bill states that I have 30 days to pay. But they called and emailed me everyday to pay my bill. Seriously!!! So two weeks after I noticed my new lawn had crab grass and weeds already. I emailed instant Lawns (with pictures). Jacob called me to assure that if in one month I have the same problem he will come and do what needs to be done. And he asked about my payment. It was two weeks after the sod. So I paid. One month later I have a lot of weeds, my lawn is on top it didn't attach to the ground. I have crab grass. I have space in between the lawn. I emailed (with pictures) and received a slap on my face that stated : you should take care of your lawn, resod, fertilize and deweed. My newly installed lawn (one month old) needs all this. What!?!!!!!! Anyway, I am very disappointed I have no words to describe my frustration dealing with them. Customer Negligence is their vision. If you are thinking of going with them do your due diligence don't get ripped off like it happened to me. All this possitive reviews should be questioned.... Just saying I am sure I am not the only one who got bad experience. This is just few pictures of my lawn that I have been working on non stop since month of July spending more money and time.
Good
I had and irrigation system put in 3 years ago and the crew were polite. the install was clean . I do the opening and closing every year .Always on time . Very reasonable rates . Highly recommend
Instant Lawns is a game-changer for anyone looking to transform their outdoor space. From the moment we met Lucas (COO of Total Instant Lawns Ltd), he listened to our vision for our property. He never tried to upsell us and when we received the estimate, we were so pleased with its reasonableness. They coordinated the whole job removed the tired lawns, old gardens, shrubs and driveway. They replaced the lawns, rebuilt 3 flower and Hosta gardens, put in a new flag stone pathway, installed a zonal irrigation system, and coordinated a new paved driveway with stone border. We were amazed with the results. The process was remarkably simple. They kept us informed throughout the process and the office staff were very responsive and easy to deal with. One of the standout features of Instant Lawns was their ability to deliver swift, impressive results. The quality of the work was amazing. It s clear that Instant Lawns uses top-notch materials to ensure that your lawn not only looks great but also thrives. The instructions provided are clear and easy to follow, ensuring that you can achieve the best results without any guesswork. The entire staff is absolutely fantastic. Customer service and satisfaction is their mantra. Lucas, Ian and the irrigation team, the team that ripped out the lawns, gardens and the driveway, the stone work team, Rocco and Strata Group paving team, and all the crew were simply amazing. They were pleasant, friendly and respectful and always left a clean worksite. Instant Lawns is nothing short of exceptional. It delivers on its promise of a quick, beautiful lawn and property transformation with impressive results. The high quality of work and material made it an excellent investment that has changed our property. Instant Lawns has allowed us to transform our outdoor space effortlessly. If you re seeking a reliable, effective solution to enhance your lawn and transform your outdoor living space, Instant Lawns has to be your go-to choice.
UPDATE: WOW! Now I m impressed. It s too bad they didn t do this 3 days ago. It s too bad a negative review had to be written to get action. But. They came back today, swept and hosed the street AND the driveway. Over and above. Well done. Changing 1 star to 4. Can t give a 5 given the whole situation but do this on every job and you ll get 5s. My neighbour had them in to replace his back lawn and they left him and all of us in the neighbourhood a pile of dirt and mud on the road. This isn t a construction site nor is it the country. Clean up your mess properly after the job is completed. Terribly unprofessional! If I could give zero stars I would. Comment from business owner is welcome.
Instant Lawn provided excellent service though out the whole process from initial estimate to completion of the work. The crew (Liam, Alex & Graham) was professional and efficient. We could not have been more satisfied.
Lucas from Instant Lawns came to powerbroom my artificial turf today I have used others to do the same yearly service and Lucas did the absolutely best job I have ever had done..he picked up out some of the weeds that are around the perimeter which I thought to myself, that here is an employee that really takes pride in his job.Thank you Instant Lawns and thank you so much Lucas John Krauthaker
Do not deal with this company. They do not stand behind their work and they are incredibly overpriced.
I m very happy with instant lawns. Their prices are very competitive, the team is punctual and their work is top notch. Highly recommended
Thank you to Clayton and his team for being so professional and meticulous. We absolutely love our backyard - the artificial grass has created the perfect space for our 3 year old to tear around. This is one of the hardest working teams we ve encountered - even working late into Friday night before a long weekend. We appreciate your attention to detail !
Buyer beware, I was scammed by instant lawns and Im sure that I wasnt the first! Extremely unprofessional behaviour. Seriously questioning whether most of these glowing reviews are real.
Hired Instant Lawn last summer (2021) for the installation of an irrigation system. Cost was cheaper than competitors but not at the cost of service or equipment. Excellent service, professional installation and a plesure to deal with Instant Lawn. I highly recommend.
After many years of fighting to get our lawn back to pre-grub perfection, we had an irrigation system installed and subsequent sodding done! The irrigation system was installed quickly, expertly, instructions provided, follow up given, and the system was properly prepared and shut off for the winter! Jamieson and his crew did an excellent job and we thoroughly enjoyed our beautiful green lawn all season long! I highly recommend Instant Lawn Irrigation!
Jamieson and crew were excellent. The work was of high quality and the staff are very professional and courteous. My lawn looks great and the irrigation system works very well. I would highly recommend them. I plan to use this company for my irrigation system maintenance as well.
This is my second submission. The first was on April 9/22 and was withdrawn some two days later after having received a call from Instant Lawns on April 11/22 admitting their failure to communicate and a promise Yes we will be returning to redo the work on your front lawn and I expect to be there the last week of April or the first week of May Nobody showed up! First submission: In May/21 I contracted Instant Lawns to refurbish my front lawn. The work started on time, the old lawn was removed, 104 yds. of advertised highest quality soil was brought in and spread and then hydroseeding with highest grade seed took place. After approximately ten days of twice daily watering by us, germination started. There followed many surprises, young grass came first, then purslane took over the edges of the lawn, this was followed by plantain and finally by huge clumps of crabgrass. My concern was communicated with photos to the contractor who informed me that this was quite normal with hydroseeding you will always have weeds as they are growing at the same time as the seeds Eventually the contractor Jacob Kwiatkowski came and admitted that the weeds must have been imported with the soil. He informed me that the lawn would be redone at his expense. Time went on and after several e-mails, on August 11/21 I was told that I was still on his radar and the work would be done as soon as the heat wave was over. August ended, September passed and winter came but Mr. Kwiatkowski did not. It is now spring and $12,000 later with lots of crabgrass and other weeds to come, we will not have the lawn we were expecting nor the value for our money. There was no guaranteed satisfaction here. I am not a novice, in my time I have supervised and sub contracted out to build two homes and have lived in my present home for over thirty years. I have met a lot of tradespeople but this has been my worst experience.
Jamieson and Lucas did a very professional job in installing my sprinkler system. I am a very satisfied customer who would not hesitate to refer Instantlawn.ca to friends and any acquaintances alike. Their after sale service is top notch as they always respond quickly to resolve any maintenance issues.
I cant say enough good things about Jamieson, Lucas and the Instant Lawns team. We quoted out residential irrigation systems from several local companies, and Instant Lawns was the most competitive and was able to provide a much earlier date for installation than the competitors. The plumbing installer came in first, and worked with us to ensure we were happy with the location of the interior piping, as well as the exterior tap location. A few days later, the crew came in to install the exterior electrical and in ground portions of the system. They ensured that the control box was mounted in a location that was aesthetically good (as good as a box on the side of the house can be ;) ) and that the sprinkler heads were placed in areas to get complete coverage in our odd shaped yard. Jamieson even planned the system in a way to allow us potential future expansion. In the case of both the plumber and the outside crew, the worksite was cleaned up when they were complete, and after a couple of days of watering it was like they were never here! One other comment, we had interlock installed in our front walkway about a week after the initial installation of the irrigation system (long story short, because of covid delays we were expecting it to be done next year). I called Jamieson and he came back to adjust the heads around the new interlock between existing jobs. Thats just great customer service. I would highly recommend Jamieson and the team at Instant Lawns for your lawn irrigation installation needs!
They did the interlocks on our walkway Very happy with the company. They stand behind their work. Peter is amazing.
This company installed an irrigation system in our front and back lawns. The system works well and the job was done very professionnally. All was done on a single day.we definitely recommend them.
Out of three quotes we received Instant Lawn s was the most economically favourable. The young guys; Jamieson, Lucas and Justin did a wonderful job and had the system running quickly. Jamieson looked very professional as he walked me through the Hydrawise App. Well done guys.
Dont waste your time and money. Im still waiting a year later for completion of my back yard project. Worker promised to return to finish the garden bed and never did. They have gone silent after phone calls and emails to Jacob
Had irrigation system, top soil and hydroseed installed. Did a good job with the work overall. However they were late starting and raised the price quoted significantly one week prior to starting (when it was too late in the season to hire someone else to do it). Also no communication between the labourer and management led to them rototilling areas that were not part of our lawn. Extremely poor communication, hard to get a hold of often saying they will complete tasks then just never doing them. Also wont answer any emails, simply just ignoring them. Decent work but would recommend looking elsewhere.
If you use this company ensure you get everything from your estimate in writing. The did our entire yard in 2018. Never finished portions they said they would come back to do, asked for additional money for specifics that we were told were included. 2 years later every bit of sod is dead, despite water and feeding. Was just told by another contractor the grading that we paid for wasn t done. And we have weeds introduced that can only be killed by physical removal and must have come with the sod. Big waste of money.
I had insta lawns come in and grade and sod my front lawn. Zac and Owen were the two gentlemen that did it. They were friendly, professional and worked efficiently. Enjoyed my experience with this company and would highly recommend them.
Got a quote that was very competitive. They notified they were coming and were here on time. They did a great job with removing the remnants of our lawn. Dug down and got rid of the roots of the weeds. Raked and leveled and added top soil. Did an outstanding job of preparation for the laying of the sod. They laid the sod and cut to fit all the contours. I am very pleased with the professionalism, very high quality product and, workmanship and highly recommend Instant Lawns to anyone. Thank you.
We hired Instant Lawn to help us transform our lot and they surely delivered it ! We had seeded in the Fall but when Spring arrived we had more weeds than actual grass. During a pandemic , with rising costs of almost everything , we desperately needed a lawn for our little one ! They provided a competitive quote, worked hard to clear the weeds , prep the lot , and roll out our sod! It was literally instant ! While the owners are young , I see potential in their business growing . I found them humble , easy to deal with , and accountable to delivering their best to their clients. We would work with them for further projects and will recommend them to our friends and family .
I had the sod removed from back yard and had fresh screened topsoil and new sod installed. Lucas, Caleb, Brandon and Adam were here today and did a really good job. My new lawn looks great. The team was lovely to deal with...very particular, polite and knowledgable. I am very pleased with the Instant Lawns Company experience from beginning to work completion.
Very good company to deal with
They did our backyard, sod removal and new lawn installation plus some small interlock job. Very professional crew this year. We followed the instructions and 2 months later the lawn looks very well. The price was fair and they detailed the work items. The job took a little longer than expected but only by 2 days. We had a very good experience!
Excellent top notch professional Service!! I wish I have known about Instant Lawns earlier. Many thanks to Jamieson & Brandon for an excellent job!!
We were working on the same site as them installer was very mad cause he had to change 1 sprinkler head and turned on the sprinklers on us and told us its only water you wanna make sure they dont work with others in your yard
Compared 4 quotes that were are in line with each other but Instant Lawns responded the quickest and with the most detailed quote. They showed up when they said they would and delivered what was expected. I got more than I asked for as they used additional soil and sod to ensure proper results in low areas. They transitioned new and existing grass seamlessly and on level. During installation I asked for a a couple of extra details not in the contract and they simply took care of it without complaints or extra costs. Very energetic group of people that stayed until dusk to make sure they were finished in one day. Didnt have to deal with the typical, well come back, and then never show up again. You can be confident using Instant Lawns.
Very good service and lawn looks good. They worked hard during a couple of very hot days.
TLDR: This company is very unprofessional, fails to communicate to its customers and openly admitted that they take advantage of their customer s patience to compensate for the mismanagement of their resources. I suggest that you do the work yourselves or spend a little more money and hire someone else. Reasoning: -We never received a work contract/ invoice/ summary despite asking for 3 weeks. -After we called asking if we should go with another company, we were told they had rearranged their schedule and that a crew would arrive within 30-60mins. -They never showed up in the time frames that they gave us, sometimes not even on the days that they told us. -Crews came and went as they pleased, entering our yard (and our neighbors due to easement) without informing us that they were starting work or that they had finished. A couple of times, people appeared in our backyard with absolutely no intent of doing work: someone came into our backyard unannounced and took back tools at 630 AM. Another person let himself in at around 630PM. This is absolutely unacceptable. Proper etiquette of informing the homeowner prior to entering their property (whether in the form of knocking, a doorbell ring, or even a phone call) should be practiced. -On relaying the above concerns and frustrations of our experience on the phone their reply was as follows: we are sorry, we shouldnt have done that, we rely on our customers patience and we have been taking advantage of you, we are sorry. After we put in a stop work order, one of the companys owners contacted us and we began talks to work out a payment that was acceptable to both parties, given the services rendered. Though our account has been settled, the whole process was exhausting and infuriating. I hope you seriously reconsider choosing Instant Lawns and evaluate if you have the patience to be inconvenienced for an unnecessary amount of time.
They came out to quote my job and told me I would have my quote by the end of the day. 3 weeks later and still no quote for a simple job after many emails with them saying You will have it today. That day never came and the lawn is far from instant.
Instant Lawns is an absolute pleasure to deal with. When clients come to us looking to have lawn work done, Instant Lawns is the first company we recommend. Their hydroseeding is phenomenal and the general response from the clients that we suggest Instant Lawns to, is all that they are nothing but happy with the quality of their work.
Makes promises they cannot keep! However friendly people.
We hired Instant Lawns to resod our weed filled front lawn and install artificial turf inside our pool area. It was challenging finding a company that was set up to handle both types of work. Thankfully we found Instant Lawns and these are 2 things they specialize in. They did an awesome job. would not hesitate in recommending them to anyone looking to freshen up their yard.
Called Instant Lawns to replace our front lawn which had been ruined due to the summer heat of 2018. The whole process, from the initial quote from Jacob, to the laying of the new grass by his crew removed a lot of stress. My wife and I are senior citizens and are incapable of doing heavy lawn work and finding and dealing with Jacob, his office staff and work crew was a pleasure. Thank you Instant Lawns!
After the drought and a nasty infestation of chinch bugs our lawn was a write off. Instant Lawn came and replaced the back and it looks amazing. The crew were great. Very friendly and extremely hard working. They knew exactly what needed to be done. Within two days the whole back yard was ripped up, regraded, and replaced. Highly recommend this company. They were reasonably priced, very honest, and the end result was a usable backyard that no longer looks like a swamp but looks like a proper play area for kids. What a different a grassy backyard makes!
Top notch service. We needed to remove a jungle of perennials from our backyard and replace with sod. An hour after an online inquiry I received a call from Jacob. He and Lawrence came to the house same day and provided a quote. There were some delays on actual project date, simply due to poor seasonal weather we had in 2019. Once the team did arrive, promptly at 7:00am when scheduled. The job was completed all within one days work. A very pleasant surprise when I arrived home from work! The workers were very polite and did an amazing job. Also, price was extremely reasonable compared to the 3 other quotes I received. Highly recommend.
I requested a quote in April. Instant lawns came out at the beginning of May to do the measurements and I haven t heard anything since. No updates, no communication. I understand it s a busy time of year but this type of service is not acceptable.
No complaints. Job done well. Grass was installed in the rain so mud on driveway but that is a minor detail and it is disappearing. The installers were professional and just really nice to have do the job.
They are professional, friendly and take care of all tiny details
My wife and I bought a house and needed to sell our house quickly. Unfortunately our front lawn was a disaster and we needed new sod to restore our homes curb appeal. I called instant lawn and the lawn was replaced in only 3 days, just in time for the open house. It made a huge difference and our house sold the next day. Thank you Instant Lawn!!!
Terrible service, would not recommend it, it was a lost of time
I can not give high enough praise for Instant Lawns. They did some landscaping for me this summer and they showed up when they said they would and completed the job in a timely manner. You can tell their business model doesnt revolve around trying to milk their clients for as much as possible. They care about customer service and work until youre satisfied. Keep up the great work!
Lucas and the team were fantastic to work with, very professional, outstanding communication and all around good guys. Their turnaround time from quote to completion was beyond expectations. They did a great job of replacing the lawn around our new pool. Highly recommend! Thank you!
Could not ask for a better company to deal with. All went smoothly from the first communication to the end of the project. Delighted with the results. All was done professionally and quickly. Thanks again to the Team
The installation of my lawn went very well. Your staff arrived on time and your team worked efficiently to complete the work. As indicated to the team lead, I was apprehensive abut the project and he addressed my concerns. He listened and your team carried out the work accordingly, including sweeping the property before they left. They were great - totally professional. As a home owner, I appreciated your admin. staff who kept me informed about date changes due to crazy weather delays. I have your watering instructions and will follow them accordingly. I have confidence your company will respond if there are any future concerns. Heather Darch
All my neighbours are jealous! Done in one day with excellent clean up.
I would definitely recommend this company for your sod. They are a partner of Manderley and the sod is beautiful. The estimate and installation and follow up were professional and on time. Great company and may be using them again.
Instant Lawns installed a brand new lawn today in my backyard that was full of weeds. Alex and the crew showed up on time and did an amazing job in three hours transforming my shabby backyard into a fantastic lawn all within an affordable budget. They were very professional and cleaned up the place nicely and discarded all the waste. Lucas was also very professional and courteous to deal with. I will not hesitate to contact these guys for my front yard in the near future. Well done and thank you!
Very professional and a real pleasure to do business with.
I contacted this company after their branded truck burned out in a gravel parking lot and sprayed gravel all over my car and the ones parked around me. The email was a courtesy to let them know that there truck driver was being recklessly and irresponsibly. (The owner send me an email about taking the driver off the road for a day...), no apology though. However my friend who had left the parking ahead of me and thought he was going to be hit buy the truck as it raced towards him good look at the driver as they waited for a red light to leave the parking lot. He then iddentified the driver as the OWNER OF THE COMPANY! (Who posts pictures of him and his truck on social media) I dont know about the quality of service this company has but all of my interactions with them have lead me to believe they are unprofessional, reckless and irresponsible. Reading other reviews Ive noticed Im not the only one who has witnessed these habits as well.
The team at Instant Lawn were great from the beginning to the end. Heather was always quick to answer my questions via phone and helped to arrange a date that is convenient for the sods installation. Lucas and Jacob were patients when measurements changed and required a new quote, and were quick to answer my emails. The project finished within a day, and the team left without a mess. I never worked with a company that is well organized and professional. I would recommend them for sod installation.
The team at Instant Lawns did an amazing job! After 7 years with a back yard of mud, we now have a perfect oasis for the kids to enjoy. Thanks Instant Lawns... Instant grassification in deed.
The guys at Instant Lawns did a great job! They were very fast and professional! Were super excited to enjoy the backyard this year!
Although the winter months are normally hard on my lawn, I was completely shocked at the swampy, muddy remnants that used to be my lawn after my home renovations. The Instant Lawns crew was professional, courteous and superbly efficient in bringing my lawn back from the dead! I couldnt be happier!
Great service from start to finish. Adam was very helpful in explaining why my lawn was in such poor shape and gave advice on how to maintain and preserve my new lawn. Installation team was prompt, friendly and professional. I would not hesitate in recommending Instant Lawns
My experience echos Ian Shwartz. The lawn i was sold and the lawn i received were nothing alike.Furthermore I question the amount of legitimate positive yet, faceless google reviews currently posted about this company. These reviews were the reason i decided on this service in the first place. but in retrospect, Buyer beware.......
It is 4 months since we have Instant Lawns resodded our front and backyard. We ordered the drought resistant sod and it looks beautiful, lush green and healthy even in the heat of summer. The four crew who installed the sod were very friendly and knowledgeable, the estimator was competitive, and especially Kyle, the front man who seemed to work 24 hours a day in May. Their services were exceptional; they followed through all problems and provided us solution even though these were beyond their control. In our backyard, some small animals have flipped over some of the new sods. I have to flip the sod back in the morning and reported to Instant Lawns for advice. Instant Lawns provided me with several suggestions even though the problem was not related to them. Finally, I also like the free rain gauge from Instant Lawns, it is pretty handy! I am rating their services and workmanship as excellent, and do not hesitate to recommend Instant Lawns to others who need to replace their lawn. Stephen August, 2015
Ive never spent money on professional lawn service before and with the help of instant lawns i dont see it happening again
The Company was very responsive to our request and requirement. Very easy to work with. Were not satisfied until we were, which required a couple of prompt revisits. Team worked very hard on site. Excellent clean-up. Would recommend to friends because we were very satisfied with end result.
Had the lawn in my front yard replaced - looks wonderful. Very professional work!
After having our backyard destroyed due to construction of a new garage, Instant Lawns created a beautiful space for us in just one day! In addition to sodding of a large area, they corrected the grading, put down river rock alongside the new garage, created a pathway and installed a mulch area for a trampoline. We were amazed that all of this happened so quickly! All of the staff members, both on sight and in the office, were very friendly and easy to work with. We are very pleased with the end result.
Sales team was great, install was good..post install date service was terrible and ruined my whole experience.
Instant Lawns sales and installation team were very professional and worked quickly and cleanly. I am very happy with my beautiful new front and rear lawn.
Thank you Instant Lawns for a speedy job replacing our lawn. We are happy with the outcome on the whole. Hopefully the growth of the timothy hay, which we discussed on the phone, will be taken care of with the fertilization due soon. The work crew were very punctual and professional; they cleaned up well after the work was done. E. Devine
If there was a 0 star rating I would give them that. The sales rep Lisa never returned my three phone calls. I had to keep phoning her to finally get an appointment to provide an estimate. Not only did the estimator Southerland not show up, but he didnt even bother to call with an explanation. I dont expect any follow up either.
Our lawn was installed last year and looks fantastic.You and your team have provided us with fantastic service. Your staff is hardworking, timely, dedicated and thorough. They took the time and care to do their work properly without rushing to get it done.
Our lawn was installed last fall and looked fantastic. Despite the long winter the snow is now all gone and it still looks superb. From my first contact with the office manager, to the young gentlemen working and even post-installation, we received extraordinary customer service! Thanks guys!
Instant Lawns laid my lawn last autumn, their work transformed my backyard far more than I expected. The work was done in a co-ordinated version and was completed in a day. I am very pleased with their work and I have recommended the company to my friends. The cost was competitive. Olu Agboola MD
I re-sodded my entire lawn last spring. Adam and the instant lawns team were very professional, courteous and completed the job quickly and with great quality. I would definately recommend them for a quallity lawn re-finishing. Thanks again!
We were super pleased with Adam and his crew. From the initial consultation to the finished product we ended up with a fantastic looking lawn. We would recommend them to anyone!!!
Adam, Lisa and the rest of the Instant Lawns team did a wonderful job on our lawn! Our home looks great thanks to their professional, reliable, and dedicated service. It is obvious that excellent customer service is at the heart of their company! Thank you very much Instant Lawns! We are super happy customers, The Steele Family
I had my complete backyard and 50% of my front yard replaced and I am completely happy with the result. I followed the instructions for watering, fertilizing and seeding and this helped my new lawn thrive even with last year s dry summer. This effort really showed this year as my lawn is thick and green and in excellent health. I wouldn t hesitate to recommend Instant Lawn to other potential customers.
Thanks Adam for your work and attention to detail. And thanks again for your team helping me with my grading issue. My lawn is definately the envy of the neighbourhood! Andrew from Alta Vista
We were very happy with the service of the staff and the end results of our new lawn and walkway. The staff was very professional and personable.
Instant Lawns took my ugly, messy backyard of gravel and weeds and made it look terrific. They were quick to do the estimate, did a brilliant job of installation and charged a fair price. My lawn grew in thick with no problems whatsoever. Throughout, they were excellent communicators over scheduling and follow up. I would recommend them highly.
Excellent service, both before and after the installation is done. Came back to fix a grading issue at no additional cost. Adam, the CEO, is very friendly and will work with you to meet your requirements. Sod is excellent quality. Would do business with again.
Adam and his team were completely professional in the pre-work estimating, on-site installation and after service follow-up. Our lawn looks fabulous!
One of the best customer service experiences ever! Would definitely recommend this company to anyone who is shopping for a new lawn.