Guardian Lawn & Landscape in Orlando
7205 Edgewater Dr Ste A, Orlando, FL 32810, United States
About
Established in 2012, Guardian Lawn & Landscape transforms Orlando's outdoor spaces. Their services include lawn care, landscaping design and installation, irrigation systems, and paver installation. From transforming tired lawns to creating elegant patios, Guardian helps residential and commercial properties achieve year-round beauty and become neighborhood showpieces.
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Great company, and people. They fix anything we need, keep everything looking neat and clean. They have a portal which makes things so much easier, just take a picture of your stuff and send it to them and they fix it next time they come out. Also emergency clean up but we haven’t needed that. They’re super fast, in and out. we have four dogs with 400 toys out back, and they don’t destroy them with the mower or have a problem with them being out there so 10/10 form me.
Been using for years with no issues. Flexible and responsive. Recommend
This company is awful. We finally canceled as we have not been happy with our service. They have broken two of our sprinklers and have caused water to come up from under the grass as a result. They’ve said they’re going to come out twice now to fix it and never showed up. We also invested to get sod put in our yard which started dying after they came. They have also mowed the wrong house numerous times, as I’ve been home, see them pull up and start doing our neighbors. Beyond dissatisfied, truly a joke of a company
Guardian is fantastic! I was having problems with my prior lawn service and came across this company. They do an excellent job with the lawn and trimming the bushes. I highly recommend them; they give you heads up if they have to reschedule. Try them out, they're great!
they have been servicing my lawn for the past year and since they've taken over my grass died. Before them, my lawn was immaculate: green and lush. I asked them to fix it and they have the audaciy to quote me more than $5000 to fix the damage that was caused by them. THEN they chipped the wall and NO ONE informed me. I've called them numerous time (x4) and each time i was told a manager would call and no one ever does. Don't use them unless you want ruined lawncare then they'll quote you something obscenely high to fix something they've damaged.
They had the best price for a weekly lawn service, and we just wanted a quick mow. But they actually take amazing care of our lawn, they’re incredibly fast but still very thorough. We wanted our lawn to stay neat but now it’s actually thriving and looks great. And to the reviews that are complaining about missed weeks etc, the only time we’ve ever had weird scheduling is weeks with heavy, heavy rain. Even if it doesn’t rain the day of your service, you have to keep in mind they’re probably catching up on the days they couldn’t go out. They always eventually come out! You can see the proposed lawncare dates and if they change on your profile.
Update 10/7/2024: With the craziness of closing on my home, I called to cancel service just a week before the closing date. They typically require 30 days notice to cancel, but Tiana was calm and explained the "why" which I can appreciate. However, she was also willing to go a step further to ask her supervisor if they could give me a prorated amount. I genuinely appreciate a company that is willing to work with you, and overall they did a great job managing the email notifications, billing, and maintaining the lawn. I've had so many bad experiences with lawn care services. Guardian lawn and landscape has, by far, been the best. They've been very accommodating! When another service I hired didn't show up for two weeks, and I was trying to get my house ready for sale, I found Guardian at the last minute. After asking, they managed to send someone out, same-day I found them, to give me a quote. They also accommodated change requests to the quote (how many trees needed), and then moved up my service date to help me get it ready for listing pictures that were scheduled sooner than expected. They were also very responsive and sounded so kind each time we spoke on the phone. They sent photos to confirm which trees, and then more photos to show the work completed. I appreciate the due diligence and it looks amazing! Thank you Guardian Lawn & Landscape!
My experience was poor. In the contract it specifically notes that they will "pull weeds" and "spray for weeds" in flower beds. Generally that turned into a guy with a weedwhacker blowing my mulch away. I spoke to the company and they did respond, but it was never really resolved. Also, the yard waste was left in the yard most of the time, if not just run over with the mower and blown all over the place. Contract states they will take away two bags and leave the rest on the curb. Yes, I contacted them about it. Responded, yes. No, not resolved. Then, see pictures, they drove their lawn mower around with with some type of poison on it which started to kill the grass. The first time I saw the tracks I reached out and I was told it was from the tread of the mower when it was super rainy. But a couple weeks later it grew worse and the grass died. I reached out again and called them out on their assumption. In response, they canceled their services here and never reached out again. Part of the contract was they were supposed to UPKEEP the lawn as well... not just cut it. This was the absolute opposite and when I asked for the correction, they took the money and ran away. Run of the mill overpriced services. Poor and lazy workmanship. Zero customer service.
This landscaping sucks they are killing my yard is burn
Great Customer service!
Fast and thorough. They did an amazing job
Excellent service and dependable company
I reached out to them through their website. I received a prompt response confirming they serviced my area. However, after providing my address for an estimate, they stopped responding.
Very very great company for all youre landscaping needs, I really advise Guardian landscape company
Great crew. The even trimmed my hedges on their own!
They are a great company fast, friendly service and they do amazing work they really care how they maintain there yards I would suggest them to anyone who need their grass to be cut they take pride in what they do from mowing to trimming hedges and irrigation keep up the good work my gaurdian fam amazing amazing people
Very professional team and they did a great job with my yard. I will be using them again in the future.
Best service in Orlando. They take there time and make sure customer is satisfied. Been dealing with the company for years and every time is a great experience.
Got some guardiangot some guardian come out they do a really good job theyre efficient they dont litter they dont smoke and they dont care what property they do whether its commercial residential or industrial they do a really really fine job
I highly recommend this business. The workers and service is excellent. The lawn service quality is consistently outstanding, exceeding my expectations every time
Hey, I gotta give a shoutout to this awesome lawn care company! Joe and his crew are the best!! They seriously go the extra mile to make my lawn look top-notch. If you want your lawn to stand out, these guys are the real deal. But frfr, Highly recommend! #Guardian
Great service everytime. Joe is great!
Awesome highly recommended
amazing service A1 LAWN
I have been using Guardian of Orlando landscaping for the last six years and I m very happy with their services. They take pride to take care of problems promptly once it comes to their attention.
In the beginning, the service was great and thorough. I had weekly lawn maintenance care on my property. I noticed the workers cut up my pool pump hose that allows the water to be let out. I found out on my own without any notification and sent pictures to the customer service no response. I also paid to have plants under 6 feet maintained but I noticed this was not being done. I cancelled my plan with them and was informed it would take 30 days (understandable), but I am getting charged again for an entire month three days prior to my last service . When you are looking for lawn care this summer, be mindful of the customer service and consistency in the work done on your home.
Today I met a new lawn crew consisting of 2 professional workers their names were Perry and pretty sure the other gentleman was named Steve. I had a few requests that I made note to them. I did ask who was in charge for today? The reasoning behind the question was Everytime they would come to cut the lawn there was a different foreman and crew. So there was never a working relationship allowed to form. Today was completely different situation. I showed Perry what had to be done and he jumped right on the work required. Edging, spraying, pulling weeds in the beds, care edging around the pool screens. He and Steve did one helluva job. I spoke to the owner Joe Pool and requested that Perry and Steve be assigned to my property permanently and Joe agreed no problem. The new crew did an excellent job and hopefully we can continue our relationship for many more years. Thank you Perry and Steve. Also thanks to Joe Pool.
Guardian Lawn Care has been the best lawn service. Weve used several in the past, and our yard has never looked this good. Five Stars!
Very accommodating with my service and always quick to respond when I have questions.
This company charges over price and doing very poor service. No bush trimming and weed control. They charge you up front but beware you will be disappointed.
This review is for the outstanding workmanship that keishon has done on my property several times. The company itself is decent but the quality of work Keishon does I dont want anyone else cutting my yard from now on hes the only person allowed to do my yard. Thankyou again Keishon excellent job you done and your customer service also beyond expectations
Have used their services for many years. Very reliable. Good prices.
Always perfect
Absolute untrustworthy company. Had their service for quite some time, and while they got the job done, I had canceled their services after moving. 2 months later Im still getting charged and for what? I do not reccomend this shady company. Absolute dissapointment after being a loyal customer.
Been a customer for 5 years now. I use them for my home and my business. Great value and great customer service. Couldn t ask for more. Highly recommend.
I have been using Guardian for several years now (after a bad experience with another lawn company) and Guardian has been great. They have been very reliable -- the only time there has been a schedule change is during heavy rain and lightning when it wasnt safe for them to come out. They have always done an adequate mowing and edging job and have never damaged anything on my property. I would recommend to anyone.
Place to donate plasma
I have been a customer for 3 years. The past few months have been a struggle and I eventually discontinued my service. They left my fence gate open twice and my dog almost got loose. They cut up my Halloween lights. This past, and final, service they completely obliterated my climbing jasmine vines that covered this fence. I loved those vines as they bloom in the winter and smell wonderful. Now we re left with this and it looks horrible. I m hoping they will survive the winter and grow back. But needless to say that was the final straw.
Although I pay for weekly lawn service, this company failed to provide 3 weeks of lawn service in October and hasnt serviced my lawn so far in the month of November, and today is the 10th. In addition, their phone receptionist Jessica is unprofessional, acts as though she doesnt know what is going on and needs better conflict resolution skills for the position she holds with this company. In addition, when speaking to the owner of the company, Joe Pool, I explained to him that I was missing several cuts in the month of October and his reply was that he does not get rich off of my $134 a month. Due to their unprofessionalism and missed services Im going with a new lawn care service provider at this time.
Very professional and job well done each time. Thank you
Guardian is an A+ company! Their quality of work is off the charts. They always go above and beyond to meet their customers needs. I can expect and receive top notch lawn service every time they come out. I have used their service to provide weekly lawn maintenance, yard clean up, landscaping services, and much more. The Guardian company is more than a team, its a family!
May 2022 to purchase a home but the yard and grass was horrible so I googled landscaping and Guardian was the first business I seen. I reached out and spoke to a gentleman by the name of Joe. He asked me to send him some photos, after receiving the photos, he examined the property and gave me a reasonable quote. Everything was so professional fast and simple. Highly recommended for all landscaping needs. I give Guardian landscaping an A+
My mother loves her lawn but do to a recent surgery she has been unable to properly care for it as usual. Choosing Guardian Property Maintenance was the best decision I could have ever made. They are Fast, Affordable and most of all Efficient. She told them how she likes her lawn and they definitely fulfilled her request.
This lawn company has taken care of my lawn for the past six months. They have been on time and took great care of my lawn. I would recommend them to my friends and family.
They do a great job on the lawn!
Very reliable. Quality work.
Extremely professional and they did an awesome job...
Great service overall. Outstanding work on installing new sod, trimming plants, etc. Have used them for three years and they do excellent work.
Guardian recently merged with my previous lawncare company, and at first I wasnt happy to learn of the change. However, so far, I am very pleased with their performance. Thorough and professional.
Very professional, and prompt
Excellent customer service, very responsive, easy to make payments to, addresses questions promptly! Would highly recommend!
The mowers mowed way too Its fast and they always miss things like trimming my hedges. Weed eating weeds. Also they broke one of my garden hoses. And they put a big hole on my screen with a wheat eater. Also if theres something in the yard they just run over it keep going.
This company accidentally mowed over my Crepe Myrtle just starting to grow. Well they made it right by replacing it with a huge white one and planted it for me. Thanks Joe and crew Now I can really see this one LOL
They performed great work on my lawn and edged it up real nice. These guys listened to exactly what I asked for and made sure I was happy with it. Thank you guys!!
Professional and reliable service
Used Guardian lawn care for years now and my yard looks so much healthier and well maintained! Satisfied customer and definitely recommend this company for any lawn care needs.Keep up the great work gentleman!
Joe and his company goes above and beyond. They treated us like family. Their service was above 100%. They have a customer for life. I am referring all friends and family.
Guardian Lawn Care is amazing. Theyre quick and precise to detail. Im referring to all in need of lawn maintenance. A very satisfied and returning customer!
Happy with my lawn service! Owner very responsible and takes care of the problems quickly. Have had service 2 years with them. We recommend Guardian Lawn Care!
They came week and very quick to respond to any concerns or request. Highly recommended.
Heres one awesome experience (and there are more):. About 8 months ago I had a problem with a Sago Palm that I thought needed to be corrected right away ... But at the same time I thought that I wasnt going to get Guardian to come back until the following week. So while I was on the phone with Joe Pool trying to explain the problem to him it seemed that he wasnt clearly listening to me ... That perhaps he was stalling so that I would need to call back after the weekend. Obviously I was getting hot under the collar just trying to explain the problem to him. And then, after I stopped ranting, Joe Pool calmly said to me is this what you mean? I looked out the window and there he was in my back yard fixing the problem. While I was ranting away he had driven here and went into my back yard with clippers and trimmer and got the job done !!! The reason that I though he wasnt listening turns out to be because he was driving to my rescue and then he was clipping and trimming with both hands and holding the phone on his shoulder !!! He brought me immediate satisfaction ... And I felt sooo embarrassed with all that unnecessary ranting. Joe Pool cares and he sure knows his PR keeping customers happy (even old grumpy customers like me).
Great service all of the time!
Joe and Avarice were extremely kind and professional! I would highly recommend them to any homeowner or contractor looking for reliable, professional landscapers!
I want to take the time out and say this company is outstanding And goes above and beyond what is asked of them to satisfy the customer they are a great lawn service and im glad i have them taking care of my property great job guys!!! Thanks
They by far were the highest quote but I figured you get what you pay for and I wanted my mulch job done well. I paid for them to clean out the flower beds, lay weed fabric, and lay mulch. They took many short cuts and did not clean the beds properly or lay the fabric correct either. They also scalped my st augustine grass and didnt edge well and in some areas didnt edge at all. When I bought up my issues Joe just said it got hot but they worked hard. He took no accountability for the issues and instead tried to convince me it was in my mind. Just because you pay top dollar doesnt mean you get top service. Do yourself a favor and avoid this company!!!!
Nothing but professional. They do an excellent job every time.
Excellent customer service response time...
Great job! Very professional and responsive. Cut down several trees and filled a small sink hole in my yard. Reasonably priced and honest. I Highly recommend!
Joe has great team and great service
Came home to damaged sprinkler system wiring and grass scalped at several spots on 7/5/19. Contacted Guardian about the issues, Joe asked for pictures as proof. Emailed and texted the pictures, didnt get a response or acknowledgment. Called to follow up the next day, been told by a customer service rep that Joe will call me shortly from the truck. Waited several hours, got in touch with Joe myself; he told me hed stop by in the next couple of days. Nothing was done, so I got in touch with Joe again on 7/11. He tells me that hes been busy, but assured me that he would take care of it, that its an easy fix, etc. Fast forward two weeks, still nothing. By now a portion of my lawn sat unwatered in the scorching summer heat for 3 weeks since the incident. To recap, Guarding tech damaged the sprinkler system and scalped the grass. I didnt get any apology, just assurances that the issue would get rectified. 3 weeks later nothing got fixed. I suggest to stay away from Guardian, the lawn techs do a sloppy job and the management doesnt care about your complaints. UPDATE: Joe made no attempts to rectify the damage done.
Calling up your former client and then bombarding them with text messages about a negative review is NOT cool. Especially when Im not the one who wrote the review; my brother did. Come on, this is common sense. Youre going to have good reviews and bad reviews, its nature of the business. Ive never written a google review before until now, simply because of the experience Ive had with the company. Although my brothers experience with this company was way worse (they did jack up his irrigation system and have not reimbursed him for 6 weeks now since the incident), my personal experience with this company was that the company is very unorganized and late with service. They had a wrong phone number on-file and had emails mixed up. Hence the confrontational phone call to a wrong person. Also, I called several times to have a service agreement emailed to me, only for it to go to a wrong email every time. So if youre looking into this company, beware.
3 years in and very pleased. Its a set it and forget it type level of service.
