The Bugnappers in Ogden

2660 Industrial Dr, Ogden, UT 84401, United States

★★★★☆
(741 reviews)
Specialties: Pest control service Lawn care service Tree service

About

Northern Utah’s choice for pest control, bug treatment, lawn fertilizer & care for both home & commercial property. Our pest treatment begins with your home’s interior; interior pest control applications are applied to all the baseboards, under sinks, basement storage & more. Our exterior pest control treatment is applied to the entire foundation of your home, up into the eaves, lawn and landscape areas! We also dream of having the best looking lawn on the block & with regular lawn care fertilization & weed control treatment provided by experts, a thick healthy lawn is very realistic. We even fertilize & care for the tree & shrub areas of your lawn. Service areas include Ogden, Layton, Bountiful, Salt Lake City and surrounding areas.

Website
thebugnappers.com
Address
2660 Industrial Dr, Ogden, UT 84401, United States
Plus Code
6X8Q+Q5 Ogden, Utah, USA
Time Zone
America/Denver

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
Online estimates On-site services

Reviews

4.2
★★★★☆
741 reviews

Most Mentioned

bill (62) lawn (61) door (23) ducts (20) boxelder bug (12) work (12) fertilizer (11) melt (5) furnace (5) authorization (5)
5 stars
552
4 stars
42
3 stars
22
2 stars
7
1 stars
118
★★★★★
December 13, 2024

Bugnappers has been great! I chose them over other companies because there is no contract to sign. The customers service and communication has been great. They are responsive to concerns and addressed them quickly. For example, we noticed a bee hive under our patio chair. They added a note for the tech to ensure that was treated. Would, and have, recommend them for pest control!

★★★★★
December 9, 2024

This is a terrific company! Service technicians listen and provide what is asked for. Customer support bends over backwards to schedule at my convenience. I really appreciate how they make customer satisfaction top priority and keep the pricing reasonable.

★★★★★
November 11, 2024

Been using the bug mappers for years for deep root feedings for our trees, dormant oil, and bug control. I love that they don’t try to get you into expensive contracts. We can call as needed. They’re always reasonably priced.

★★★★★
November 8, 2024

I have used Bugnappers and their affiliates for 4 years for spraying, furnace cleaning and checking and air filter cleaning. I couldn't be happier with their prices, service and employees. All are efficient, personable and willing to do the best job possible. Thank you Bugnappers.

★★★★★
October 28, 2024

I have been using bugnappers for many years and I'm very happy with their work and now I see them doing My neighbors around here now. The thing I like the most is that they take care of my lawn and the bugs in my yard my lawn looks great and I don't have bugs in my house anymore. They are great and friendly.

★★★★
September 4, 2024

Updated: The service technician really helped me throughly go through each room in my home and did a great job inside. He went outside to spray and I opened the garage and started to move a few things and in less than 5 minutes he left. I called and he returned to spray my garage, but I had paid for them to do the lawn also (we have had the worst grasshoppers this year!) A day later after talking with the office manager Bugnappers came back and did a great complete job. Glad they cared to make this customer happy!

★★★★★
August 23, 2024

I've used Bugnappers for years and always have a good experience. I didn't realize how much of a difference it would make, but now I have to get it done every year. No more spider webs around my porch lights or back patio hangout. I had a major problem with box elder bugs and didn't think anyone would be able to get rid of them, but the Bugnappers did! I also love that the indoor treatment they use is non-toxic to animals, which was a major concern for me. The technicians have been courteous and on time, always a pleasure. Highly recommend!

★★★★★
July 12, 2023

Hi ,hoping I'm doing this correctly..my guy from bugnappers is fantastic, him and his guys pick up all my leaves,like 12 bags ,and I got to put my lights up for Christmas and guess what then it snowed..lol...so it was done just in time... fantastic.. now I'm ready for snow,they delivered me some salt ,how awesome 👌 👏

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Review photo
★★★★★
January 22, 2025

Great job by the Team. Fantastic job clearing out a severe block on our dryer vent and cleaning all our vents, 3 stories. No need to call anyone else.

★★★★★
January 18, 2025

They delivered the ice melt right to my door. Great Service!!!!

★★★★★
December 23, 2024

Very professional

★★★★★
December 23, 2024

Best pest control I know and most affordable. I have been using their services for years, I m very happy with their quality of service.

★★★★★
December 23, 2024

Landon came to my house to do the final application to my yard for three winter. He did a great job. I have been with Bugnappers for quite a few years. I really like their servuce.

★★★★★
December 23, 2024

Im very satisfied with their cleaning.

★★★★★
December 23, 2024

I talked with your agent. He showed concern for my property. This is a very important person. Suggest you do everything you can do to keep him and reward him. Could you tell me his name Positive Responsiveness, Professionalism

★★★★★
December 23, 2024

Excellent informative, nice person

★★★★★
December 23, 2024

Great service, great communication!

★★★★★
December 23, 2024

Always good service, always reliable.

★★★★★
December 23, 2024

Easy to get ahold of them, responded in a very timely manor and got my ice melt out quickly! Love working with this company

★★★★★
Verified Reviewer
December 23, 2024

Noah from The Bugnappers dropped off our ice melt in the time frame I was told. Its nice having it delivered and not having to lug it from the store. Not looking forward to using it because that means we have snow, ugh. But glad we have it, because Im sure well get it.

★★★★★
December 23, 2024

Same day delivery of ice melt, fast delivery, awesome price,

★★★★★
December 23, 2024

I love this ice melt. You cannot go wrong with the price. Also, I called in the evening to request to be put on the list for delivery and they brought it to me the next morning and I do not live very close. I will order again.

★★★★★
December 23, 2024

Great service. Very nice and professional and fast!

★★★★★
December 23, 2024

I have been using Bugnappers for years. Noah just dropped off my ice melt and he was a great help, he carried it into the house and stacked it where I needed it so I could easily use it. Noah was very friendly.

★★★
November 23, 2024

Hadnt seen a mouse in the house until I had you put down the rodent barrier and caught 3 mice in the house after that. I found a big live spider on the wall downstairs about 4 days after you sprayed.

★★★★★
November 23, 2024

These guys take really good care of me. Ive used them for at least 10 years. No more cockroaches and we get many compliments on our lawn. They are honest and respectful of my needs.

★★★★★
November 23, 2024

These guys will make sure you never see a bug all year long, but at the same point giving you the piece of mind that they are not using horrible chemicals around your house. Ive been using these guys for 3 years now and I havent looked back once, great people that love to help you.

★★★★★
November 23, 2024

Ive used them for years, always great customer service with a good price

★★★★★
November 23, 2024

Ive used Bugnappers for years. I have been very pleased with their services. They got rid of my grasshoppers this summer with their pest and insect control application. I would recommend them for all of your yards needs.

★★★★★
November 23, 2024

Myles and Macho Nacho were AMAZING! Thank you the detailed cleaning.

★★★★★
November 23, 2024

Always on time. They do good job.

★★★★★
November 23, 2024

Friends of mine raved about the services of Bugnappers for the last couple years, so I decided to give them a try. They are prompt, thorough, friendly, and make sure they listen to my needs. So glad I switched to Bugnappers!

★★★★★
November 23, 2024

I have used Bugnappers for years and have been very happy with their service and the results shown in my yard. Landon has been spraying my yard and it looks fabulous! I will continue my service and request Landon.

★★★★★
November 23, 2024

They do a great job for us and I will continue using them

★★★★
November 23, 2024

Decent price, no contract (A+ for that), prompt, bugs are dead, and they sprayed what was agreed upon! Missing one star simply because they didn t give me enough of a heads up so that I could move stuff away from my house so my smoker cover got sprayed, and my cover to my patio chairs, which I specifically asked them to give me at least a day so I could get that taken care of, But overall a great service

★★★★★
November 23, 2024

Landon has done a great job for us since we began using bugnappers. They took care of the bugs and pests immediately. We have been very pleased with bugnappers.

★★★★★
November 23, 2024

The Bugnappers are so professional and thorough! Very easy to work with. Highly recommend!

★★★★★
October 23, 2024

I m a longtime customer of Bugnappers. Most recently I had a beetle infestation move in on my pine tree. The tech come out right away and sprayed trees and house. I stressed to him I was worried about the tree and I believe with the spray it will be saved. Thank you Bugnappers, the technicians are always thorough and friendly and price is comparable.

★★
October 23, 2024

They dont use a preemergant so the crabgrass and sperge are out of control!!

★★★★★
October 23, 2024

I had my dryer vent cleaned and the two men that came were very clean, professional, polite and thorough. They showed me the pictures they took with the camera to see the before and after results. Thank you so much, I have recommended you to several people!

★★★★★
October 23, 2024

Weve been using Bugnappers for several years and love the service they provide, and I dont have bugs in my house. Noah came to the house this last time and he was very professional and courteous, as they all are. Ive even had them clean out our ductwork as well. I highly recommend them.

★★★★★
October 23, 2024

Absolutely amazing very professional! They did a great job in cleaning the ducts!

★★★★★
October 23, 2024

Polite, Professional and Efficient.

★★★★
October 23, 2024

Ducts were cleaned thoroughly. Pretty good job cleaning up around vents after extraction of dirt and debris, but I had to revac and sweep a little left over sand near floor vents after they left. The foam gasket that seals their extraction manifold to the floor was missing, allowing some debris to escape onto the surrounding floor. Missed the one cold air return (only have one.) The guys were pleasant, co-operative, good to work with. Will use them again.

★★★★★
Verified Reviewer
September 23, 2024

I am so impressed with the bugnappers!! Their prices are Incredibly competitive Their technicians are truly experts in their field Ive had the pleasure of working with them on multiple occasions and each Time theyve delivered service with a smile Their knowledge and professionalism put me at ease And I trust them completely to get the job done If youre looking for reliable and affordable Pest control solutions Look no further than the bugnappers 5 stars highly recommended!!!_

★★★★★
September 23, 2024

I am so impressed with the bug nappers Their prices are Incredibly competitive Their technicians are truly experts in their field Ive had the pleasure of working with them on multiple occasions and each Time theyve delivered service with a smile Their knowledge and professionalism put me at ease And I trust them completely to get the job done If youre looking for reliable and affordable Pest control solutions Look no further than the bug nappers 5 stars highly recommended

★★★★★
September 23, 2024

In been using The Bugnappers since over 3 years now. Recently they got all the treatment done for my lawn and it turns out great. Very professional and very prompt to answer any of my questions.

★★★★★
September 23, 2024

This was our THIRD pest control company and the only one that WORKED! We tried everything to get rid of the spiders and can finally get some sleep after the bugnappers sprayed we haven t seen a spider in weeks. I also really like that the spray isn t toxic to pets so we didn t have to find a place for our dog for hours like most. 12/10 would recommend Our spray tech was also extremely friendly even after our dog accidentally bum rushed him (so sorry again)

★★★
September 23, 2024

I didn t know they were coming. No one notified me and I wasn t home so I don t even know if they came. Very unprofessional. I just got a bill. Very unprofessional. Update. They did contact me to make it right. And will notify me in advance in the future. They were very nice and I will continue to use them.

★★★★★
September 23, 2024

Friendly, cleaned up after job done. Fast efficient .

★★★★★
September 23, 2024

Early and did an excellent job!!! Satisfied customer

★★★★★
September 23, 2024

These guys were awesome. They were friendly, polite and worked hard...all our vents were painted over in our older home and they persevered until they got the job done. They were very clean too. Id recommend them to everyone!

★★★★★
August 23, 2024

Ive been using Bugnappers for seven years and have always had great service. Noah was friendly and thorough.

★★★★★
Verified Reviewer
August 23, 2024

I have been using The Bug Nappers for over 10 years I love all their services the staff is great the job they do is great ...

August 23, 2024

I think it is a case of you get what you pay for. They wouldn t give us a day or time that they were coming and didn t notify us that they had arrived at our house (we work from home and have a camera doorbell, they did not knock or ring the doorbell or call us). They sprayed my kids toys and my berry bush (they had assured me prior they don t spray food bearing trees or bushes). They sprayed like a foot out from the bottom of the house. We are still having problems with ants.

★★★★★
August 23, 2024

Excellent Service On time and quick at a fair price.

★★★★★
August 23, 2024

Amazing experience with Alan, he came on time, was quick, thorough, went the extra mile in the work as well as explaining anything I had questions about. Could not be happier with the experience! Thank you Alan!

★★★★★
Verified Reviewer
August 23, 2024

They really do a good job with making sure they get the whole yard/ driveway done. Awesome job

★★★★★
August 23, 2024

These guys are awesome!

★★★★★
August 23, 2024

It feels as though at least 2-3 times a month a young man (thats not sexist, just my reality) appears at my front door soliciting pest control services. Save your money and just call The Bugnappers when you need them. Ive priced them all and you just end up over-paying wildly for something that these guys do for less and do well. Do I need someone every month? No... but when I need them, I need them and these guys have been fantastic ad the price is better than the services that have been approaching me so frequently this summer. Their maintenance guys are friendly, make an effort to talk to you to see if there are any hotspots you want to make them aware of and their billing service is easy to manage. I dont endorse a lot of places, but The Bugnappers have earned my endorsement, having proven themselves over the past several years. Kudos to The Bugnappers!

★★★
August 23, 2024

Alan the technician was great! however I was told one rate over the phone and then received a bill for something different = more $$. I called and explained what the prior conversation was and the lady kept telling me that I misunderstood the costs of the service provided. Felt pointless to argue; will not use again. 3 stars are for the tech and promptness of being put on the schedule.

★★★★★
August 23, 2024

Best experience! They worked around my busy schedule and very affordable! My tech who came out was punctual, very knowledgeable and pleasant! Will recommend to friends and family.

★★★★★
August 23, 2024

Very attentive to details! Great communication. Thank you!

★★★★★
August 23, 2024

Good job well done.

★★★★★
July 23, 2024

I have been using The Bugnappers for quite a few years now at different properties! Noah and his team always do such an amazing job. They are always so quick and thurough and I appreciate it very much! No bugs at the Higginson family home

★★★★★
July 23, 2024

Love these guys they call a couple days before and let us know when they are coming a are very easy to work with

★★★★★
July 23, 2024

Weve been using them for years now; they have great customer service and I like that the techs that come out wear shoe covers. I would definitely definitely recommend.

★★★★★
Verified Reviewer
July 23, 2024

Great and reliable company with a friendly staff Noah is fantastic and they have affordable prices.

★★★★★
July 23, 2024

I have been with bugnapers for a number of years now and although there have been a couple of hiccups along the way they (Noah) have gone out of their way to make things right. I appreciate their customer service and would highly recommend their spraying and other services.

★★★★★
July 23, 2024

All good.

★★★★★
July 23, 2024

I got a pack of ant bait from The BugNappers to help deal with an infestation I had in my pantry. In less than 24 hours Ive already seen a difference. Within hours they were away from my food and all heading towards the bait station, and now Im already seeing hardly any left.

★★★★★
July 23, 2024

I recently used Bugnappers for pest control services and couldnt be happier with the results. From the initial consultation to the final treatment, the entire process was seamless and professional. The team was punctual, knowledgeable, and very courteous. They took the time to explain the treatment plan and answered all of my questions thoroughly. I was particularly impressed with their attention to detail and the thoroughness of their work. Since their visit, I have noticed a significant reduction in pests, and I feel much more comfortable in my home. I appreciate their follow-up to ensure that everything was satisfactory and that the problem was fully resolved. I highly recommend Bugnappers to anyone in need of pest control services. They provide excellent service, and their commitment to customer satisfaction is evident in everything they do. Thank you, Bugnappers, for your outstanding work!

★★★★★
July 23, 2024

We are incredibly pleased with the outstanding service provided by Bugnappers. From the initial consultation to the ongoing maintenance, their team has been nothing short of professional, knowledgeable, and highly efficient.

★★★
July 23, 2024

There were areas that I wanted sprayed and they said they could not spray. Around garden boxes and the area around our compost , rock walls for spiders. I have seen so many spider webs this year that I have not noticed in the past.

★★★★★
July 23, 2024

Noah did a great job and we are thrilled with the results. I recommend him and Bugnappers. So glad to not to have box elder bugs everywhere!

★★★★★
July 23, 2024

Great Service

★★★★★
Verified Reviewer
July 23, 2024

The 2 guys who came out today to aerate the lawn were fantastic. Very friendly and they did a very professional job. On a scale of 1 to 10, with 10 being the BEST, Bugnappers and staff get a posting e 10,000 rating.

★★★★★
June 23, 2024

Bugnappers totally nailed it, 5 stars all the way! The crew showed up on time, knew their stuff, and handled our pest problem like pros. They checked everything out and gave us a solid plan to keep the bugs away for good. We saw results right away, and it s been smooth sailing since. If you need pest control, these are your guys can t recommend them enough! Like seriously, they are invited to the cook out for sure.

★★★★★
Verified Reviewer
June 23, 2024

I feel like Bugnappers did a quality job at a fair price! They came and went as if they were never there and were very professional. I would totally recommend them to anyone in need of pest control!

★★★★★
June 23, 2024

We were very happy with the coverage that your service man performed.

★★★★★
June 23, 2024

We had a mix-up with our communications, and they came without my ordering the service. They were quick to straighten things out and did not charge me. We used them once before and they got rid of hornets we had. I would use them again if needed.

★★★★★
June 23, 2024

Great work awesome price haven t had any issues since they came out

★★★★★
June 23, 2024

No more spiders! Perfect.

★★★★★
Verified Reviewer
June 23, 2024

Noah sprayed for bugs this past visit. He did an excellent job. This is going on 4 years with Bugnappers. Never had any problems. We highly recommend them.

★★★★★
June 23, 2024

Great service! Highly recommend.

★★★★★
June 23, 2024

I am very displeased with The Bugnappers. Although I have paid them in full, I still keep receiving bills from them. I have asked repeatedly that they either leave a receipt when they leave or mail me a receipt. Instead, they send me emails with past due notices for services I have already paid for. I have paid them in full, yet today I opened an email from them stating that I owed them over $200.00. I have spoken to them on the phone and have written them a letter, in which I enclosed payment for their last services. I have told them I no longer want them to service my lawn. They do not deserve to receive any ratings from me.

★★★★
June 23, 2024

Issac did a great job, he just forgot one spot where there were yellow jackets, but that was all. He was professional, listened and took his time. Thanks Issac

★★★★★
June 23, 2024

They came and sprayed my yard for Grasshoppers. They where on time and very efficient. I have bee hives in the yard and the took care to keep them safe.

★★★★★
June 23, 2024

What a great experience!!! This company is very professional, and have prompt service. They met and exceeded our expectations for our needs. We highly recommend bugnappers Great job guys!!!!

★★★★★
June 23, 2024

Excellent service. Very informative and the team keeps you update to date every step of the way.

★★★★★
May 23, 2024

The Bugnappers are the only place I will go to for lawn and pest control! They re thorough, proper, kind. I ve been with the Bugnappers for the past 10 years and never had any issues!!

May 23, 2024

Did you spray?...you did not call or contact us....

★★★★★
May 23, 2024

WONDERFUL!! This is our yard before and after we used bugnappers! We use them every year, and love them!

★★★★★
April 23, 2024

Ive used the bugnappers for awhile great service.. I decided to use the Dust Abductors, to clean my vents this week. They did a great job I highly recommend..

★★★★★
April 23, 2024

Great company to work with. I have used them for several years without any complaint. Thank you Trevor for todays application I appreciate your kindness.

★★★★★
April 23, 2024

I was very pleased with the service. The technician was very polite and professional.

★★★★★
April 23, 2024

Been using the bugnappers for a few years now, they ve done a great job!

★★★★★
April 23, 2024

I just recently started using bugnappers pest control and man oh man they are simply amazing from the call center that answered the phone to the technicians everyone is so nice and friendly. In the fact that they re willing to work with you so I could split my bill into two different payments was absolutely amazing. I highly recommend everyone to use them.

★★★★★
April 23, 2024

I would highly recommend the bugnappers pest control to anyone especially if you have a dog that likes to escape the yard because they re so nice and so kind that they will when they re on their way so you can make sure that your dog is inside and that makes me extremely happy. I recommend them to everyone I know.

★★★★★
April 23, 2024

Use these guys, they re great!

★★★★★
Verified Reviewer
April 23, 2024

Great service! Excellent communication.

★★★★★
April 23, 2024

Recently switched to Bugnappers from another local company. The difference I have noticed in the short amount of time since my services have been amazing. I honestly wish I would have known about this company a long time ago. The customer service was great as well, very friendly and explained everything to me. I will absolutely recommend these guys to everyone I know. You won t be disappointed.

★★★★★
April 23, 2024

They did a good job at fixing my AC.

Verified Reviewer
April 23, 2024

AWFUL!!!!!! DO NOT USE THIS COMPANY!!! CRAPPY CUSTOMER SERVICE!!! i WOULD GIVE 0 STARS !!!! This company charged me 1/2 my original bid when I had to cancel. No warning about a cancellation fee when I booked the appointment. No service was rendered. I had to cancel because I was in the hospital with a ripped rotator cuff, unable to drive to meet them for the appointment. I was in extreme pain, and they would not budge on the cancellation fee. I have the hospital bills to prove it. No budging on their part. They have NO compassion or flexibility. They are TERRIBLE!!!!!

★★★★★
March 23, 2024

Noah from bug nappers called me and let me know that he would be here in the next ten minutes so I could put my dog in the house. Then he made sure all the fences were put back. We have been using them for about 4 years and are very happy. We are using them this year for rodents. We have a rat that will not die so hopefully with their help we can get rid of him

★★★★★
March 23, 2024

Always a good experience

★★★★★
Verified Reviewer
March 23, 2024

Always perfect. Love your personel.

★★★★★
March 23, 2024

Great communication and the guys doing the work were pleasant to work with and did a great job relatively fast

★★★★★
March 23, 2024

Friendly, quick, thorough

February 23, 2024

I would put zero stars if possible. This operation had been servicing our home for a short time for my wife while I was out of town for a prolonged period. Their service tech called my wife to schedule their next visit. My wife did not want them to come. They came anyway, jumped our locked fence without permission while no one was home, effectively trespassing and sprayed anyway. They billed us and I did all I could to clear up the matter fairly through several calls to and from their office. They have been harassing me for over a year now even after all that I did and all that I could to explain that neither my wife or I gave any indication that their services were wanted or required on that or any day since. Their Tech, no doubt, afraid to tell the truth of the matter then, lied about how his conversation went with my wife that day. This is a predatory company. They are not honest and will trespass into your fenced off property without permission and then charge you for services that you might not have wanted or authorized. Then they will herass you and your family for years to come trying to utilize scare tactics to get money that they are not owed.

★★★★★
Verified Reviewer
February 23, 2024

The two young men that came to our house today was a super team. The equipment they used was perfect for the job. They replaced a copassator in my our furnace and replace a hose at no cost. We call that going on and beyond in their service. I actually tipped them because of their work ethic, character, and pleasant personality. Thanks guys. Great job.

★★★★★
February 23, 2024

Just had my air ducts and dryer duct cleaned and sanitized today......so grateful for the guys. They did a great job and were very informative and helpful during the process!!

★★★★★
February 23, 2024

Kimberly was great on the phone and very informative

★★★★★
February 23, 2024

Kim gave me the best experience when I needed help. She made everything super quick, easy and positive experience for me. Highly recommend

★★★★★
February 23, 2024

They do a FANTASTIC job my house smells so clean and they show me the before and after of my air ducts. I m always so happy with their service and especially their guys that work so hard. I have Bugnappers doing my snow removal, lawn care and bug spray and they always take care of me.

★★★★★
February 23, 2024

We were very impressed by the service we received from Alan and Brian. They were very thorough and considerate. This company is very lucky to have two such fine men working for them. We are very pleased with their service.

★★★★★
Verified Reviewer
February 23, 2024

I have been using Bugnappers for about 1 year now and they have been the best to work with. Professional and prompt, great attitudes and delightful to work with. I highly recommend their services.

★★★★★
Verified Reviewer
February 23, 2024

Excellent Service

★★★★★
February 23, 2024

Great bug service! We quit seeing spiders in our home since they started service. Everyone Ive talked to on the phone, via text or a technician in person have been so nice. Noah is especially great!

★★★★★
February 23, 2024

Had heat vents and dryer vent cleaned. They were professional and came even after a scheduling mishap on their end. House smells great and dryer vent in clean. Will use them again for this service. Thanks!!

★★★★★
February 23, 2024

I have used Bug Nappers for many years, and found them to be very conscientious and careful, as they spray the exterior of my home. Their product is very effective. I added the dormant oil spray service , on my shrubs, this year. When Weston arrived and found the wind velocity, too great to do a thorough job, he scheduled to come back. I appreciate .that he didn t try to do the application in less than Ideal conditions.

★★★★★
January 23, 2024

Had them come clean the heating ducts in our new home, service was awesome, they were on-time, knowledgeable, thorough and professional. Great experience, will recommend their service to everyone I know.

January 23, 2024

Please do not use these people because if you have a dog and they come and they don t give you notice or tell you that they are coming you will only get half the service because you didn t know they was coming so you can make sure the dog was up to let them in!! This is unacceptable and unprofessional!!! If I could rate 0 I would they don t even desire

★★★★★
Verified Reviewer
January 23, 2024

We used bugnappers/duct abductors for our duct cleaning service. The price was very fair and they completed the job quickly and very efficiently. Rachel went over pricing with me and did not push additional services. We were shown results from our duct cleaning with pictures and video. Trevor was wonderful and explained the process and was very respectful of my home by removing wet shoes and cleaning up after himself. Saving this company for all my future duct cleaning/hvac/bug spraying needs! 110% recommend.

★★★★★
Verified Reviewer
January 23, 2024

Absolutely love these guys, they handle all of my hvac needs and lawn care! Super friendly and always there to help

January 23, 2024

This is the worst company we have ever dealt with ! Will never use them again. Horrible customer service

★★★★★
January 23, 2024

We worked at a great plan. Thank you.

★★★★★
January 23, 2024

The two young men who came out to clean the ducts and dryer vent, were very professional and funny. Highly recommend Dust Abductors!! Will use again.

★★★★★
January 23, 2024

Vent cleaning. Nice guys. Did a great job!

★★★
Verified Reviewer
January 23, 2024

I appreciate the value and work of this family owned company. Bugnappers has sprayed my exterior twice now, the first spray was effective, I hope it continues.

★★★★★
January 23, 2024

I ve been a customer of Bug Nappers for over 10 years. I took a break because I was tricked into a pest control contract for a nephew who was selling and it was the worst decision. They were were extremely expensive and didn t do all of the services I was promised. I went back to Bug Nappers as soon as my contract was up and have never used anyone else. Great company, friendly employees, no contracts, and affordable.

★★★★★
January 23, 2024

They are very professional. The tech called me in order to best serve our schedule. He was so great to work with and so nice. I really appreciated him.

★★★★★
Verified Reviewer
January 23, 2024

They are amazing at their job and the people are friendly and good. Never had a problem with the company.

★★★★★
Verified Reviewer
January 23, 2024

Techs were very pleasant and worked very quickly. Reasonable price for spraying oil on trees to prevent insect infestation and fertilizing trees.

January 23, 2024

We used bugnappers and it was like I signed a lifetime contract. They keep coming by when I didnt request nor pay for service. They will call, text and show up to my house all in the same day asking if Im ready for service even after they were told no. Im too the point of trespassing them. And when they came to treat just my front lawn, they used a fertilizer spreader and were done on less than 5 min and charged $65. There are plenty of better options.

★★★★★
January 23, 2024

We have been using them for years for the pest control and have loved them. Just had them spray our gravel we have had a huge goat weed problem and they killed all of it!

★★★★★
January 23, 2024

Not sure they sprayed the back yard. Gate was closed, but they didnt come to the door to have me open it or ask if I wanted the back yard sprayed. Didnt know the were coming or would have had the gat opened. Otherwise very pleased with service. Positive

★★★★★
January 23, 2024

The technicians were very nice and when the first applications for ants didn t get the results we wanted they came back and did more.

★★★★★
January 23, 2024

Great service, pretty decent prices as well

★★★★★
January 23, 2024

Very friendly business! Love that they talked to me before they sprayed to make sure they got all the places that needed it. Very professional!

★★★★★
January 23, 2024

Been with them for many, many years. I have never been disappointed or dissatisfied

★★★★★
January 23, 2024

Vents

★★★
January 23, 2024

I think your man did not spray the west side of my house. he has to go through a gate and I was watching for him because i have a dog and I did not see ,him. He was gone before i could ask him

★★★★★
January 23, 2024

Noah does a professional and thorough job spraying our home

★★★★★
January 23, 2024

We have been using Bugnappers for over five years now. They have great service and do a great job on our Lawn, bug spray and even Air duct cleaning. A great company to do business with. Techs are friendly and knowledgeable. Our lawn has always looked amazing since using them. We have almost no bugs and spiders outside our house. These guys do great work and pricing is very fair. Keep up the amazing job! Highly recommend Bugnappers to anyone wanting great service, price and value!

★★★★★
January 23, 2024

Been with them for several years, and it has made a huge difference with wasps and black widows. Our trees LOVE the pressure fertilization and pest sprays specific for trees!

★★★★★
January 23, 2024

I like the most is you do bugs and lawn care. Are basement use to always have bug and black ants. We have none now the big part no black ants anymore. Everyone tells us how good our lawn is green and well looking. In late winter they spray my fruit trees peach trees and a almond tree they are doing great my almond tree was full of earwigs and now none. Im very happy with their job on my yard.

★★★★
January 23, 2024

They spray my yard for bugs and fertilize lawn and weed care. Great job !

★★★★
January 23, 2024

Always do a great job!!

★★★★★
January 23, 2024

Always there for my needs. Best lawn in the neighborhood so we re doing something right

★★★★
January 23, 2024

I had a good experience with bugnappers. Noah was pleasant to work with and my grasshopper problem is pretty much gone. The only reason I didnt rate it 5 stars is that I schedualed for myself and my neighbor and when they came my neighbor was the o ly one on the work order. Noah got it straight and all ended well.

★★★★★
January 23, 2024

Weve been using bugnappers for years. Noah sprayed last time. He was very professional and did a great job.

★★★★★
January 23, 2024

This company has resolved issues, others didnt. We have them spraying at our Rental properties in Ogden and Roy. Very Satisfied! Fisher Investments FLP. Positive

★★★★
Verified Reviewer
January 23, 2024

Been dealing with this company for over 10 years. They do great work. I have not had a spider problem or other pest problem ... including box elder bugs in forever. Our lawn looks great every summer. The Bugnappers are easy to work with , even with their most obnoxious customer...like me lol I highly recommended this company!!

★★★★★
Verified Reviewer
January 23, 2024

I was having an ant problem and havent seen a single ant inside my house ever since they sprayed! I am very happy with their service!

★★★★★
January 23, 2024

These guys are very consistent and do a great job taking care of the bugs at my house and my investment properties. Would recommend to anyone looking.

★★★★★
Verified Reviewer
January 23, 2024

Bugnappers have serviced us for over 5 years. Noah is respectful and asks for our trouble areas to make sure we don t get bugs. We are based in Riverton.

★★★★★
January 23, 2024

Easy to work with and talk to. They came out did a good professional job and took care of my bugs and my lawn.

★★★★★
January 23, 2024

The pest control service is very good, they take their time and saturate all areas of concern. Very good communication letting you know they are on their way .

★★★★★
January 23, 2024

These guys are great to work with!

★★★★★
Verified Reviewer
January 23, 2024

I have not seen spiders in my house for 8 years since hiring Bugnappers! They are helpful if I see bugs or bees in my yard. Highly recommend!!

★★★★★
January 23, 2024

Fast and very nice!

★★★★★
January 23, 2024

Noah texts me so I know when he will be at my house. Never had a problem with bugnappers. I like that.

★★★★★
Verified Reviewer
January 23, 2024

I love the Bugnappers! I have been using their service for 17 years in 2 different homes. They are reliable, professional, and get the work done. Noah is one of their technicians and I love the work he does. He is detail oriented and makes sure to cover the areas that I have issues with. He is aware of our yard and is careful to not damage or hurt anything. Truly a top notch company with professional workers!

★★★★★
January 23, 2024

Noah did an awesome job spraying inside and the full yard for us at a 2000 sq ft. Duplex. Very thorough and personable!! Thanks so much Bugbappers!

★★★★★
January 23, 2024

Acct: 2633 * On 2nd application this year a antique sewing table was knocked off my lower deck and broke. * On 3rd application a support beam was knocked off upper deck. ** Would have appreciated at least being notified of incidents. * Service since this last event has improved 110%. I feel that BN listened and responded by ensuring complete excellent service. THANK YOU Bugnappers!

★★★★★
January 23, 2024

These guys are great.. . If you see an issue after spraying thru m theyll take care of it

★★★★★
January 23, 2024

I have used Bugnappers for several years now and they do excellent work. Prices are great. I have referred numerous neighbors and friends and they are satisfied.

★★★★★
January 23, 2024

Just started using Bugnappers this year and have been impressed with them! Excellent customer service from Noah! Best bug service company we have used! Highly recommend!

★★★★★
January 23, 2024

The Bugnappers are a very easy company to work with. They spray for my parents and for me. They have always been out on time and have taken care of my bug problem for the last few years. I have not had one bad experience with them. Highly recommend them!

★★★★★
January 23, 2024

I have been using the Bugnappers for about 3 years now. They have been taking care of my rental and person properties. They take care of my parents home Aswell. My wife and I have not seen any bugs or spiders since they started spraying for us. They were able to take care of a cockroach problem in one of our rental properties as well as ant and wasp problems at our personal home.

Verified Reviewer
January 23, 2024

Its been an on going issue with them not coming on the days we requested. Our dog is a runner an we want to he there when they do the service. Dont know how many times we told them to only come on Thursday or Friday. We get a call on Monday that they are at the house and theres a barking dog. I told them they are only to come on the Thursday or Friday. They said they would make a note on the account. Today Wednesday they show up to do the spraying and dont latch the gate. My dog gets out and I end up chasing her in 100 heat.

★★★★★
January 23, 2024

Great professional service. Very happy with the business!!!

★★★★★
January 23, 2024

Always polite and do a great job keeping bugs out of my home and sheds.

★★★★★
January 23, 2024

They seem very responsive and very helpful. We have good communication with them.

★★★★★
January 23, 2024

Noah came out and was great to work with. He was very thorough and respectful. He got all around the property and answered any questions we had.

★★★★★
January 23, 2024

I have used Bugnappers every spring and fall for the last four years. We had a huge population of Hobo Spiders in and around our home. I rarely see them anymore. Having them spray has also cut down our Boxelder Bug problem. They are a fantastic company to work with!

★★★★★
January 23, 2024

Love this company I have tried others and this one is the best professional kind and gets the job done. Couldn t ask for anything more.

January 23, 2024

You didn t notify me ahead of time so the treatment wasn t authorized you need my okay before you do the treatment

★★★★★
Verified Reviewer
January 23, 2024

I would definitely recommend Bugnappers! I had the inside and outside of my house sprayed for bugs and also have my yard sprayed. I love that there is no contracts! Great pricing! Great customer service! Positive

★★★★★
Verified Reviewer
January 23, 2024

Good service. Its nice to have one company that can handle pretty much anything I need from aeration to pest control

★★★★★
Verified Reviewer
January 23, 2024

These guys are great! They always do an excellent job and if for some reason you are still getting bugs they come and spray again free of charge. Very friendly, efficient, and quality service.

★★★★
January 23, 2024

Had a good treatment experience, very professionally completed.

★★★★★
January 23, 2024

Ive been using Bugnappers for a couple of years now and they are great. Noah does an awesome job, is polite and always rings the doorbell so I know hes outside my house. They have even cleaned my vents for me and did a great job, were professional and didnt leave any messes behind.

★★★★★
January 23, 2024

Amazing service.

★★★★★
January 23, 2024

I love the bug nappers! They always meet their scheduled appointments. We have a large property and they always make sure to get all the hot spots

★★★★★
January 23, 2024

Bugnappers has been servicing my home for a couple years now and they always have done a great job. I don t have any bug or pest problems but when I did one time they came out promptly and took care of my problem. Plus they always contact us ahead of time so we can lock our dogs up which seems to be a challenge for some contractors! I feel their price is competitive and they do a great job!

★★★★★
January 23, 2024

Great communication! Way less box elder bugs than before.

★★★★★
January 23, 2024

I have been using Bugnappers for several years now. I love that they send me text messages for communication. They are easy to work with if I need to add additional services or if I want to skip a scheduled treatment. They also are great to work with payment options. They never hound me or make me feel pressured! I like that I can call or text and can get ahold of an individual right away when I need them. Most of all, I love the dead bugs!

★★★★★
January 23, 2024

Always very professional. Alway great at answering questions and concerns. Great to work with and flexible to meet individual needs. These guys really love what they do.

★★★★★
January 23, 2024

Bugnappers provides quality pest control, as well as hvac services and cleaning. I have been extremely satisfied with the results from their pest control treatments. My house was built on an established ant hill and I haven t had an issue with ants since using Bugnappers! Bugnappers has great customer service as well. I am very satisfied with their services.

★★★★★
January 23, 2024

We always have a great experience with this company. Always there when we needed them.

★★★★★
January 23, 2024

IF YOU NEED SOMEONE TO SPRAY CALL BUGNAPPERS! You won t be disappointed!! Rachel was beyond helpful. She made sure that she could work around our schedule and went above and beyond trying to fit us in with them. Her customer service was honestly what won me over to book with them. Very professional but at the same time made me feel like my business wasn t just another number to them. When Dax came out he was super kind. The shop we had them spray was beyond what anyone wanted to imagine. Spiders literally were everywhere and they were huge. He was out of his comfort zone, but still made sure he got every inch of our building. He was so kind to me and had so much respect as well. I appreciate you guys so much for making this such an amazing experience. You both made me a customer for life. We haven t seen any live bugs yet. I feel like the product has worked great! Thanks again.

★★★★★
January 23, 2024

I ve been using Bugnappers for a few years now. Noah does a great job he knows my yard and my dogs. He listens to any issues I might have and makes changes as needed. Great work. Thank you!

★★★★★
January 23, 2024

5 stars for Noah and Bugnappers! When mice decided to make my home theirs, Noah was on the case. Friendly, professional, and with a knack for turning a rodent problem into a smooth operation. Who knew rodent napping could be this efficient and, dare I say, fun? Thanks, Noah, for turning my mouse mishap into peace of mind.

★★★★★
January 23, 2024

I have always been well satisfied with the service of Bugnappers. I have used their service for years and would highly recommend it to everyone.

Verified Reviewer
January 23, 2024

Never ever use this company. Zero stars. You guys are not allowed on my property ever again! We have cameras all around our house, yet you guys still argue with us about the service you claim to do! You lie to us about what you do, you call us liars when we say you didn t do the things you say, we then tell you about our video footage surrounding our home proving you didn t do the things you claim, and all you can do is ask when we want you to come again! You do everything you can to come when nobody is home when we request that you only come when we are home. Bugs get worse when you spray for bugs, grass gets burned when you fertilize, and you never do what you charge is for. A company should never have to reply to a bad review and says it s 100% false . That s childish and unprofessional. You guys lie. A good business would take the bad reviews as 100% true and learn from it and solve the problem. You never solve the problem. You only choose to make it worse.

★★★★★
January 23, 2024

Thank you for the great service. We have been having issues with bugs and our lawn and with your ongoing treatments everything looks great. Technicians are super friendly and professional. Thanks

★★★★★
January 23, 2024

The guy doing my lawn came up with a smile and a lovely aura about him! I was having a rough day and for some random reason this jolly bug napper guy made my day! Wish I could find him but seriously your employees are the goat!! Thanks for being happy and professional about your business!!

★★★★★
January 23, 2024

I called Bugnappers and was very impressed with how easy it was to set up an appointment. The price was reasonable and they got out to spray right away! I like that you dont get tied into a contract. Very professional. I recommend this company & plan on using them in the future!

★★★★★
January 23, 2024

They always do a good job here

★★★★★
January 23, 2024

Noah and Drew have made every experience with Bugnappers extremely efficient and easy. They strive for excellence every time!

★★★★
January 23, 2024

Noah did a great job for us

★★★★
Verified Reviewer
January 23, 2024

Noah will explain in detail the process. He is always polite and professional. He also will notify me when he arrives

★★★★★
Verified Reviewer
January 23, 2024

Such 6a good company! I call them and they are out the next day. Mouse probably and their traps and poison worked perfectly!

★★★★★
January 23, 2024

They are friendly and efficient! Their technicians are highly skilled and great with the quirks of my 100+ year old home.

★★★★★
January 23, 2024

We have been using them for two years now and they have been great!

★★★★★
Verified Reviewer
January 23, 2024

I appreciate Noah ( the owner of the business) reaching out to me to help resolve an issue I previously had. Despite my previous unhappiness, he made it right and took care of it. This is customer service worth keeping around and honesty and integrity worth doing business with in the future. Thank you Noah and the Bugnappers.

★★★★★
January 23, 2024

I have been using The Bugnappers for the last year, and honestly they have been the best. They take care of my concerns and help my plants thrive instead of being killed off by the bugs and wasps. Thanks for everything you guys do to help me keep my yard and home beautiful and pest free.

★★★★★
January 23, 2024

My lawn has looked amazing since I started 2 years ago with Bugnappers. Noah is the person who takes care of the needs of my lawn, and does an outstanding job!!! I am notified ahead of time as to when they are coming for each treatment, always shows up on time and is more than happy to explain anything I might have a question on. I would recommend them hands down. Such a great company and Noah is a 10!

★★★★★
January 23, 2024

Thanks for the great service. Lawn looks good and healthy. No bugs in sight. All of the techs are friendly and efficient.

★★★★★
January 23, 2024

Been with bugnappers for many years and their service has been great. I have 2 sons that have their service also

★★★★★
Verified Reviewer
January 23, 2024

We have been very happy with The Bugnappers responsiveness to what we need in our yard. The do an excellent job keeping those bad bugs out of our yard and home. We want to recognize Noah who is always friendly, loves dogs, and the quality of work hes done. Great business to work with.

★★★★★
January 23, 2024

I have had a terrible fear of spiders all my life. I dislike bugs in general but Spiders just scare me! I have been using Bugnappers for about 23 years and it has changed my life. I use to be afraid to put any kind of shoes etc on the floor even though I grew up in a clean house with little bug problem. After a few years of seeing no spiders in our home I finally began to relax a bit. That was years ago and I have found real peace of mind due to the Bugnappers doing such a good and professional job throughout the years. If you suffer from any bug phobia, as I do, it can really help you feel more relaxed and at ease in your home. I highly recommend this company!

★★★★★
Verified Reviewer
January 23, 2024

I have been using these guys for years and never have had any issues. A good, quality family run business that takes care of their customers. Would highly recommend for anyone thinking about getting treatments for bugs, lawn, air ducts, or trees.

★★★★★
January 23, 2024

I used the Bugnappers to do our Air Duct Cleaning. These guys were thorough and clean. They really care about their job. I suggest using them for cleaning your vents.

★★★★★
January 23, 2024

I was a bit skeptical about duct cleaning service but figured I d give it a try! Trevor & Reagan called to advise me they were on their way. They were very prompt and sounded nice and professional on the phone. They arrived wearing a professional uniform shirt identifying Bugnappers. Trevor explained what they were going to be doing with the ducts. He immediately took off his shoes as did Reagan. They guaranteed there would be no mess for me to clean up at the end of the service to which I appreciated! It was true, I didn t have to go behind them at all! They got in there and started the job, no lallygagging around and were finished in a timely manner. Trevor showed me before and after pictures of the work completed. I was satisfied with the work completed. The two of them were a very good team. Both were very nice to talk with and had a very personable demeanor. Both guaranteed their work and stated if I had any issues please advise them. I am now not skeptical with Dust Abductors !!

★★★★★
January 23, 2024

Great customer service

★★★★
January 23, 2024

I ve used bugnappers for years for exterior and interior pest control. I was very impressed with their work today because the technicians not only sprayed the exterior but they moved small items that were blocking the spray from hitting important areas around doors and windows. I d give five stars if I saw this happen every time.

★★★★★
January 23, 2024

I have used buggnapps for many years and appreciate the great service they give. Recommend them to everyone. They are good to work with and do a good thorough job. Thanks

★★★★★
January 23, 2024

Fast, efficient service!

★★★★★
January 23, 2024

You came back at 9pm to fix the AC, could ask for any better in customer service and responsiveness. Will be our go to HVAC from now on.

★★★★★
January 23, 2024

My lawn looks great and no bugs!

★★★★★
January 23, 2024

This company did a great job and the price was unbeatable. We just moved into this home and noticed the wasp we had here was pretty bad and we couldn t even spend time outside with our baby. We had to leave out of town and they still were able to come and spray for the wasps I had outside my home. I m so happy with the results and the fact we came back to a wasp free home. My family is truly grateful for the great job did, thank you!

★★★★★
January 23, 2024

Your customer portal for bill pay does not connect by just clicking on the web address. It is awful to use. Since it is so difficult and I have called and told your staff many times and nothing is done, I will find another service.

★★★★★
January 23, 2024

We have used The Bugnappers for close to 6 years now. I can say we do not see cockroaches or bugs. We also never have spiderwebs. I highly recommend them for their pet friends product.

★★★★★
January 23, 2024

We just really like Bugnappers!! Noah is super in spraying & keeping the bugs out! We have used them for over10 years!

★★★★★
January 23, 2024

We found a wasp nest and they were quick to come and spray every where we needed

★★★★★
January 23, 2024

Excellent, friendly people very happy with the spraying and it was super nice to have ice melt delivered.

★★★★★
January 23, 2024

Did a great job

★★★★★
January 23, 2024

Noah is the best! Thanks for taking great care when on my property!

★★
January 23, 2024

I have used Bugnappers for years and have been mostly happy with the service. I had to ask them to not come unless I okayed the visit. Otherwise they would come out every month(as it seemed). The previous visit (before today), the technician knocked over a planter I have on my porch, breaking some of the plants. The same thing happened again today. More broken plants and potting soil all around. Not happy!!

★★★★★
January 23, 2024

They came in and had all of the vents cleaned, sanitized, and my furnace serviced in less than an hour. They were amazing!!!! Super nice.

★★★★★
January 23, 2024

There seems to be an issue with who and when I received recent service. He was very helpful and polite. He was working on getting the issue resolved.

January 23, 2024

Bugnappers left my windows streaked with their pest control solution. They would not work with me to mitigate the problem that their technician created. Not professional at all.

★★★★★
January 23, 2024

I called to have the Fall Barrier treatment and they were able to complete the service later that day. I am already noticing a fair amount of dead insects in under 24 hours after the treatment.

★★★★★
January 23, 2024

The technicians are friendly and courteous. They are willing to discuss and target problem areas. Time spent on the property seemed appropriate

★★★★★
January 23, 2024

Thank you so much for the extra effort to get my yard sprayed Your consideration for completing this offer is appreciated Thanks again

★★★★★
January 23, 2024

Thank you for such great service! Trevor and Wyatt did an amazing job. Very professional and friendly. I highly recommend bugnappers for air duct cleaning.

★★
January 23, 2024

Rough year for Bugnappers. They killed out 2 of our bushes, and then when told we did not want rodent repellant they did it anyway and charged us. Then lied and said we asked for it. Take responsibility!

★★★★★
January 23, 2024

Great company! They go above and beyond to ensure customer satisfaction! Very knowledgeable about the products and services. Id recommend The Bugnappers to any one!

★★★★★
Verified Reviewer
January 23, 2024

I live in a house surrounded by trees and have had a bunch of different kinds of bugs and spiders try to take over. Including elm seed bugs and black widows. Both are a nightmare to get rid of! I have tried all the DIY ways to get rid of them and havent had any luck. I was ready to just throw the whole house away and start over. But my sister told me about The Bugnappers so I decided to give them a try. These guys will show all the bugs and spiders whos boss! They really know what theyre doing. I wish I tried them out sooner. It would have saved a lot of time and money that was spent on all the DIY trying to get rid of them myself. I definitely recommend them.

★★★
January 23, 2024

Didnt know you were coming today. Dont appreciate that Please take me of your service until the Spring

★★★★★
Verified Reviewer
January 23, 2024

They are very friendly, and seemed to do a very thorough spraying inside and out.

January 23, 2024

They just show up to do a service without a reminder and expect you to pay it. This is very unprofessional. Wheres the respect????

★★★★★
January 23, 2024

Alan is AMAZING with bugnappers. I would highly recommend 100%. Easy going, gets the job done and very personable. I get headaches all the time from most bug sprays and Ive yet to encounter ONE headache from their product.

★★★★★
January 23, 2024

100% hands down the BEST place for all your exterminator & pest control need. We just moved and had them come spray for us. They were timely and very friendly. Got us scheduled right away! I won t go anywhere else!!!

★★★★★
January 23, 2024

fast friendly service

★★★
January 23, 2024

great customer service!

★★★★★
January 23, 2024

Been using for years. Great staff and my lawn looks amazing. Have no issues with bugs.

★★★★★
January 23, 2024

Effective and efficient company to work with! Will definitely use again!

January 23, 2023

Edit. The day after I left this original review. The owner called me to argue about it. Then he tells me that hes going to reply to my review saying that its all lies what I said. Rather then try to make things right with me and keep a customer. He was more willing to call me a liar and then reply to my review with nothing that even matters. He is correct. They made two appointments with me when they came inside. Those are the only two times anybody knew that they were coming. The other two they just showed up. Sure maybe they texted or called. But they never got a response. That doesnt mean to just show up anyway. But apparently it does for the bugnappers. Also. He was correct again when he said that they emailed me an updated bill. Again. Im being charged for something I did not confirm or agree to. He said it himself. Two appointments were made. Two that I agreed to. Never the other two. Yet here I am getting charged for them. They just show up. Unannounced and only do the exterior of the home. Ive got two numbers listed with them. They only texted the one number (my mom). Didnt bother to try to contact me. Even though I pay the bill each time. I communicate with them 99% of the time. Yet they dont try to contact me to let me know theyre coming. Had I known I would of had them do the inside as well. At this point Im just annoyed and am possibly going to seek other pest control professionals.

★★★★★
January 23, 2023

These airduct cleaners were fantastic! Good price, great people and good service. We definitely recommend them!! Positive

★★★★★
January 23, 2023

We struggle with Box Elder bugs and Bug Nappers has made a huge difference. I had requested an additional treatment before winter, and they responded fast and did not charge for extra treatment. I cant wait to use them in the spring. Great job!!!

★★★★★
January 23, 2023

We are very satisfied with the service. The technician was efficient and polite.

January 23, 2023

I had a horrible experience I would ask for one thing and they would give me another. My weed never were sprayed or killed, them to come and spray weeds and spiders, and they decided to come twice and then told me that that s what I had ordered. I will no longer be using their services.

Verified Reviewer
January 23, 2023

NEVER USE THIS COMPANY. They are a shady pest control company. Their company policy is to just come out to your house without your consent and bill you later. I mistakenly used them when I first purchased my house in 2020. Their technician came out on Nov 19, 2020 and couldnt finish the job because his sprayer broke. He said that the normal special price of $99 would be half since he didnt finish the job. He was a nice guy, so I agreed. Ultimately, I had to pay the full $99 amount because he didnt write that down anywhere (Although you can see his notes on his handle breaking were crossed out). I kept receiving calls/invoices from Bugnappers and they kept failing to acknowledge the issue. They even came a few times the following year in 2021. Well, I didnt realize how many times that would come out and I ended up with a bill of almost $600 in 2021. I was pretty upset, but I was sick of their calls/emails and not getting anywhere with them, that I just paid it, cancelled any future service with them and told them if I wanted them to come back out, I would reach out, with ZERO intention of ever using them again. Fast forward to 2022, I randomly received a couple bills from Bugnappers and I called them saying this must be a mistake, and they said that they sent an email on March 2nd (That I never received) stating they were going to come out and start spraying my house and if I didnt want them to, I needed to reach out to them. See attached photo of my email, there was no email from Bugnappers prior to Jun 17 in the year 2022 (I do not delete emails). I told them that I never wanted them to come out and they kept telling me that I should have let them know, and that Im still liable to pay the invoices. Today I spoke to the manager, who was pretty condescending and rude to me, and she told me that I received 50 emails from them this year, (not true, see attached screenshot) and when I told her of the mishap in Nov 2020, she kept insisting that it was in June 2021 (also not true). Regarding Bugnappers policy of just coming out and billing later without consent of the owner, this manager said all pest control companies do this. That is not true. She tried to negotiate the $118 balance and out of principle, I refused. She hung up on me after that. Do yourself a favor: DO. NOT. USE. THIS. COMPANY.

January 23, 2023

These people are the worst. HIGHLY RECOMMEND YOU DO NOT USE THEM .They show up after you tell them not to. They spray your home anyways then expect you to foot the for for a service you DID NOT give them permission to do and then do it again the next time as well

★★★★★
January 23, 2023

Air duct cleaning. The technicians were great -- friendly, personable, efficient. They took the time to explain their procedure, and were not put out by having to move clutter to get at some vents. I highly recommend BugNappers for this type of service, tree spraying, and pesticide spraying.

★★★★
January 23, 2023

I hired these people to come and clean my heating ducts based on positive reviews on Google. They did a great job. They were thorough and professional and friendly. They were careful with our home and possessions and left no trace. I was able to get an earlier appointment than I had previously made based on a cancellation. On the day of the appointment, there were some weather-related driving issues and they were a little late, but they called and let us know as soon as they knew and helped us manage expectations. I thought the price was fair. Service took a couple of hours.

January 23, 2023

We used this company back in 21. After they supposedly treated our lawn, Ive never had so many weeds. Its like they fed them. After contacting company to complain, they sent a guy out to spray again. I stopped them and told them we werent interested. Fast forward to now, and this company claims they performed multiple services and want to charge us for them. After speaking to multiple people at this location, and receiving a different story from each, I just spoke with the so called office manager. Ive never spoken with a manager so unprofessional. She was rude and insisted that we ordered multiple services and that we better pay or else they would drag us through collections. I would caution any one interested in these types of services to find a company that actually has integrity. Be wary of charges for services you never received, or save yourself years of contention and just pick a better company.

January 23, 2023

Was impressed with their vent cleaning services so we decided to try them for pest control and weed control. After one service the ants were horrible, and more dandelions in my lawn than before. My fiancé told them we no longer wanted their services. They added 4 more services on top of the one time they showed up! Then their so called manager (who is different every time) decided to get mean instead of communicating! Do not use these people! They will overcharge you! They will show up whenever they want. And their customer service is dreadful!

January 23, 2023

RUN! If you are considering using this company, my only advise is to RUN and never look back. Very unprofessional. Read the reviews (wish we had). Bug Nappers will do applications even after being contacted and asked to stop. Our lawn was burnt up the entire year due to Bug Nappers spraying without a request or authorization which ended up doubling up on the other services we actually requested from another lawn company. Then they will threaten collections on those unauthorized services. We have been fighting with this company for months now and have decided to take it to court. If I could put less than one star I would. Read the reviews, there are too many complaints similar to mine to be a once in awhile mistake.