Jim's Professional Services in Oconomowoc

663 E Juneau Ave, Oconomowoc, WI 53066, United States

★★★★☆
(60 reviews)
Specialties: Towing service Auto wrecker Landscaper Snow removal service

About

We are a family owned business located in Oconomowoc, WI that has been servicing the Oconomowoc, Pewaukee, Waukesha, and surrounding areas for over 20 years! Whether you need towing, landscaping, or snow removal services we are here to help you!

Website
jimsproservices.com
Address
663 E Juneau Ave, Oconomowoc, WI 53066, United States
Plus Code
4G76+QP Oconomowoc, Wisconsin, USA
Time Zone
America/Chicago

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Accessibility
Wheelchair-accessible car park

Reviews

4.2
★★★★☆
60 reviews

Most Mentioned

driver (11) job (4) company (3) dog (2)
5 stars
44
4 stars
4
3 stars
1
2 stars
0
1 stars
11
★★★★★
November 14, 2024

Jim was very professional and courteous with my tow. It was a rainy day for me and he helped me out when I needed it the most. Thank you very much Jim!

★★★★★
May 19, 2024

Once again, I was rescued from disaster by a crew member. I know I can always count on them. Their business card has been thumb tacked to my cupboard door for 25 years!

January 19, 2023

Almost got run over by one of the plow trucks while walking my dogs. The driver was thoughtful and clever enough to pull over and make some unkind remarks.... With the name of the business on the side of the truck. More like Jim's Unprofessional services.

★★★★★
August 2, 2022

Mine was a simple one. I ran out of gas while riding my motorcycle. They showed up with premium gas in 20 minutes. I pulled out and went a short distance only to discover my rear brake caliper had fallen off. Thanks for the zip ties. In addition to being straightforward, very friendly as well!

★★★★★
March 11, 2022

Very respectful drivers. They took great care of me, my car, and even my dog. My car was broken down so they towed me to the dealership. Let me AND my dog ride in the truck, not only that, but he waited for me to finish up at the dealership and gave me a ride home too. Very thankful for the service that was provided.

★★★★★
October 8, 2018

I couldn't be happier with the service I got from Jim. I was enjoying the last night of riding my motorcycle only to get a flat rear tire. He arrived to my location timely and got the bike in the trailer with ease. He also was nice enough to help me put it in. Jim was also very professional. Needless to say, I strongly recommend this service. 👍

★★★★★
September 23, 2018

Jim got our car unstuck for us even though we were out of his area! We went trough AAA and our local tow truck company was not being helpful, pretty much ignoring us. Jim came to our rescue - if we're ever in a jam, definitely going to go with Jim instead of our local company. 10/10 Service in a timely fashion! Thank you!

★★★★★
June 13, 2017

I've been dealing with Jim for years, but let me tell you about this story. My car was stuck in IL after an accident a few days ago and AAA could not find a tow company to bring it home. I told AAA to contact Jim and they dispatched a tow truck the next morning and got the job done! I'm so happy that I knew of a reputable company like Jim's! I've never asked AAA to bring in a specific provider in the past, but I will for now on! Thanks Jim!

★★★★★
April 23, 2024

Fast efficient service.

★★★★★
February 23, 2024

Always there when I need them. One of the best

★★★★★
January 23, 2024

Great service and true to there word. I highly recommend Jims pro

★★★★★
January 23, 2024

Arrived to help me super quick. Tow driver was very friendly. I would highly recommend using this company.

★★★★★
January 23, 2024

They were very helpful kind and polite from beginning to end, very respectful with the girl in the office and driver, I would highly recommend them.

★★★★★
January 23, 2024

Great service and got out to me quick

★★★★★
Verified Reviewer
January 23, 2024

Jim is very efficient, personsable and professional. Thank you again.

★★★★★
January 23, 2024

Fast response, they were there within 20 minutes, Driver was friendly and professional. If you need a tow I 100% recommend them

★★★★★
January 23, 2024

Incredible customer service and timely support for tire change.

★★★★★
January 23, 2023

Matt was my tow truck driver and was extremely helpful and pleasant. Will definitely call here again next time I need assitance!

★★★★
Verified Reviewer
January 23, 2023

Fast and friendly but expensive.

★★★★★
January 23, 2023

Thank you for your prompt and responsive service. I am disabled and I am very grateful.

★★★★★
Verified Reviewer
January 23, 2022

Wonderful company to assist when others wouldnt

★★★★★
January 23, 2022

Had to get a tow. Austin was the driver and arrived way faster than I expected and was super friendly. Thanks again!

★★★★★
January 23, 2022

I just wanted to say thank you very much to the guy who helped me with towing my vehicle to the place it had to go. He was kind enough to help me out and bring my groceries inside his tow truck and helped me get back home as well. Props to this towing company going the extra mile . Great Customer Service.

January 23, 2022

The most unprofessional company I have ever dealt with. It took over a week to get back to me when I was told it would only take 48 hours. From the beginning he was trying to deny any fault for damage to alignment. The lack of communication was also unprofessional. Set expectations and keep them. Do not use this company.

★★★★★
January 23, 2022

Reasonably priced very timely on pickup and drop-off. Had a great experience with them will definitely be using them again

★★★★
Verified Reviewer
January 23, 2021

Very professional! Excellent customer service

January 23, 2021

Took nearly 3 hours for them to respond to a AAA roadside assistance request. I could have pushed the car to a mechanic quicker.

★★★★★
Verified Reviewer
January 23, 2021

Super fast response time for a tire change. Driver was very nice, funny and great at his job.

★★★★★
January 23, 2021

Awesome

January 23, 2020

Driver just held up traffic on 16 driving in the left lane going 65. Fuq off

★★★★★
January 23, 2020

Jims was dispatched to us through our insurance company, but I would totally use them for any towing needs. Our driver, Gary, was friendly and professional.

January 23, 2020

WOULD AVOID AT ALL COST! CALL BULLDOGS TOWING INSTEAD! THEY ARE RUDE AS HELL! OVER CHARGE....LIKE YOU WOULDNT BELIEVE. I WILL NEVER USE THIS COMPANY AGAIN AND ADVISE YOU NOT TO EITHER!

★★★★★
Verified Reviewer
January 23, 2020

They came all the way out to my house in the middle of nowhere. I was feeling under the weather, so the driver made the paperwork fast and didnt require me to hang around any longer than necessary. Great service!

★★★★★
January 23, 2020

A 1 star review by Scott Bailey ??? Owner of J & J Towing. No towing jobs, so he bashes other tow companies.

January 23, 2019

I would hate to have your client find out that your tow truck was flying through a kwik trip gas station with their car attached to truck... some advice slow down through the parking lot and use your turn signals...

★★★★★
January 23, 2019

Didnt get the young mans name but he was courteous, polite, professional, etc. I tipped him a few bucks, should have been more. Came out in the rain and traffic, was safe, fast...very pleased.

Verified Reviewer
January 23, 2019

HORRIBLE experience with a very ignorant driver. Would NEVER recommend this company!! I ended up refusing their service. Rhodes towing was able to handle (seamlessly) what these people couldnt!

★★★★★
January 23, 2019

Was stranded on the emergency lane of 94 East. AAA called in Jims. Our tow truck driver, Mike was awesome! Such a nice guy. Good luck with your studies, Mike!

★★★★★
January 23, 2018

Just got a tow with this service and all I can say is my wife and I were very pleased with this company! Chad was a great guy and worked fast and took great care of us! Its always a huge bummer when things dont go as planned, like a nice night out for dinner that happens rarely and then to have car problems to ruin it... but then to have someone like Chad come along with a positive attitude and help is such a relief! Keep up the great work!!

★★★★★
January 23, 2018

Very good experience today with Jims Pro Services. My car needed to be towed. The driver, Chad, took extra care to make certain the mostly aluminum underside of my car was not damaged...and he took the time to explain how easily this can happen if the right equipment is not used and the right procedures are not followed. Thank you!

★★★★
January 23, 2018

The towing company came out on HWY 94 from a triple AAA call. on 5/27/17 they did an excellent job. showed up very quickly. made it safe for us with hardly any traffic moving over for us. Had us back on the road in no time.

January 23, 2018

Hey Jim. If you aren t interested in being a AAA Authorized Towing Service, you should relinquish your post. You accepted a tow through AAA last night at 9 pm for my 18 yr old daughter, stranded on a dark road, with a dead car in Pewaukee and no way to have heat. Then you cancelled. While this isn t all you fault- you are certainly culpable. She sat on the side of that road until we could get our own towing service out to her at 2:30 AM. That is NOT professionalism. Complete Towing to the rescue!! Just glad my daughters alive!!

January 23, 2017

Dangerous and unprofessional. I had a spare tire put on my car by this service after I suffered a flat. They arrived quickly and had the spare put on, but there was a slight wobble in the drive over to the auto body shop. I was informed by the mechanics that whomever had put on the spare had failed to tighten the lug nuts sufficiently and that it was very lucky I had arrived safely. Upon calling Jims professional service they attempted to shrug off responsibility for the mistake and subsequently hung up on me. The lug nuts and the tire were professionally inspected by the mechanics and were determined to be without fault. I cannot speak to the frequency of this poor service, but must be critical of how abysmally the situation was handled by the management and how discourteously I was treated as a client.

★★★★★
January 23, 2017

Jims was the best thing for this Memorial Day weekend for my boyfriend and I. I was stranded on the side of I94 near Oconomowoc, WI and after calling another local service who turned us down, Jims Professional came and saved us after 2+ hours and drove us 65 miles home. Thank you greatly!!

January 23, 2017

Crazy crazy driver(s)! Never actually did business with them. We live right down the street from their office and have witnessed their tow truck(s) on a couple occasions in astonishment! I couldnt imagine my vehicle in the hands of such reckless driving. If you see their tow truck, get out of the way!

★★★★★
January 23, 2016

Professionally towed a snowed-in, frozen to the ground Acura when two other companies declined the service. A+, intelligent & courteous performance. Extremely grateful for the quality of work performed by Jims Professional Services!!