1161 Thoresby Dr, Oakville, ON L6J 7M8, Canada
Taking lawn care to the next level. We are experienced, licensed, insured, trustworthy and Dependable! We have been providing quality residential and commercial services to the Oakville and Mississauga areas for years.
Super professional and reliable. They took care of my parents' house lawn while I lived abroad. Completely satisfied and highly recommend.
Communication is non-existent! Received an estimate from them and I emailed back with some follow up questions, which they said was the fastest way to reach them. It's been a week and I haven't heard back at all. _________________ Within hours of the above review, Dennis reached out to tell me it's MY fault I didn't receive a response, and that their company is too busy with their personal lives to respond to emails within a reasonable time. Believe all the other negative reviews about Dennis' demeanor. He is rude and condescending, and has a tendency to exaggerate and shift blame. So now in addition to lack of communication from the company, know that you can be dealing with someone who has extremely poor customer service skills. I am normally a positive review kind of person, because I believe in supporting small, local businesses - that is why I reached out to them in the first place. But communicating with this company has been such a frustrating process, I would definitely not recommend them. ________________ Should others be interested in how Dennis responds by shirking responsibility, I quote the following: "you did not acknowledge or engage wih our company appropriately... We receive hundreds of requests weekly, and tracking, following, or babysitting each and every estimate is impossible." - I'm left scratching my head as to why my direct email to the company is not the appropriate way to engage with them? And actually, I've worked with successful small businesses who DO follow up and babysit every request that comes in. That's what running a business entails. "Your initial request was only less than a week ago, and we do take the weekends off. Each member of our team has a family, and we each respect the Sabbath." - It had been 5 business days (Sunday to Friday) since my email went out. If you have so many preoccupations that make you unreachable, then I would warn others to seriously consider their options before making a request with this company.
Dependable Lawn Care truly lives up to their name! Their reliability and dedication to quality shine through in every aspect of their work. I'm thrilled with the results and highly recommend them to anyone in need of lawn care services.
Great company! Offers a variety of lawn care with high quality outcomes. Dennis is a great person and very passionate about his work. Highly recommend!
I recently hired Dependable Lawn Care for my yard maintenance needs, and I couldn't be happier with their service. Denis, exhibited exceptional professionalism from start to finish. His swift response to my questions was impressive, and he ensured that all my concerns were addressed promptly. During consultation, Mark, took the time to educate me on the best practices for lawn care, thus empowering me to make the best decision for my lawn in the long run. The quality of their work exceeded my expectations, and my lawn has never looked better. I highly recommend Dependable Lawn Care for anyone seeking reliable and efficient lawn care services.
I wasn’t happy with my lawn maintenance company from last year and decided to give Dependable Lawn Care a try. They did a Spring Clean Up, and wow, it looks great! Spotless! The crew were professional, respectful and took such care, even giving my flower beds some extra attention. A big thanks to Dennis and his team. They work fast and did an amazing job, as well as checking in with me afterwards.
AVOID THIS COMPANY Dennis is rude, he will charge you very high “premium rate” but then he will be impossible to get ahold of and won’t actually be there when you need them. His crews don’t show up when they’re supposed to. I paid them for all winter and there was no snow events until yesterday. my son ended up doing the driveway because they never came. Complete scam, they walked away with a whole winter of payments and never serviced me. I Definitely will be going through lawyers to collect back what I paid for false services. How this company has lasted so long is beyond me. It’s brutally obvious also at a closer look, most of the good reviews are fake reviews the owners paid for. All the real people reviewing hate his company save yourself and DO NOT GO DEPENDABLE
Dennis and his team did an incredible job!! We had a company that came in before them and they did a “complete fall cleanup” which ended up being, well... not so complete. I reached out to Dennis and he was there within 2 days, and WOW! What a difference! I wish I took before photos, but here are some from afterwards! Thank you again, Dennis! You’re a life saver!
happy with the service so far ,,, wish you best to keep up the good work ! Positive
Their team does lawn maintenance, spring and fall cleanup. Their team is efficient and friendly.
Got fall clean up . Can three times and got it done professionally
Small project to replace grass with river rock done very well. Clean and meticulously executed!! Well done!!!
Fast, professional, and lawn looks great.
Company name is accurate. Dependable!
Excellent work. Well organized.
Amazing team, great owner, highly recommend!
Great service! Great pricing!
Dennis and his team are great to work with. Very Dependable :)
Dependable Lawn Care provided exceptional service! Their team was professional, efficient, and left my lawn looking pristine. I highly recommend them to anyone in need of quality landscaping services.
Mark was amazing and showed up on Sunday and accommodated us for a family event and helped clean up the yard, trim and freshen up the flower beds. Very pleasant and amazing person. Thank you Mark
If you are looking for an affordable, honest, and efficient company and crew to take care of your lawncare needs, this is the one for you! They have always been on time with their services, and if something prevents that, they always communicate. Worth every extra penny spent. Great group of people!
Dependable Lawn Care exceeded my expectations! From their attention to detail to their friendly customer service, I couldnt be happier with the results. Five stars all the way!
Extremely responsive, hard working, great job on our lawn which needed a lot of help! Highly recommend.
With Dependable Lawn Care, our lawn/lawn beds are perfectly kept all spring, summer and fall. It s a very much set & forget it experience, we don t ever have to think or wonder, everything is always cut, trimmed and edged and left looking immaculate.
Living up to their very name very good and very dependable indeed ! Strongly recommended
Our experience with Dependable Lawn Care was exceptional! We had nothing but positive comments on how our yards look :) Thank you
The team keeps the yard looking mint all season! Great work, Dependable! I am happy with the care and attention given each visit.
I would not recommend this company.
More damage to my house than care given to my lawn. I am not sure these guys know what customer service is let alone dependable
Workers were friendly and professional. Driveway was cleared in record time and we were able to get moving after a big snowstorm!!!
After having read the reviews there is not much more I can add. I am very happy with the service provided and would recommend Dependable in a heart beat. The name of your company is perfect. Thanks for everything.
Used Dependable Lawn Care for this summer for lawn care they did a good job showed up every week and kept the place looking neat came back and did the fall cleanup. The snow removal didn t go nearly as well. Waiting 12 hours or more to get the driveway cleared. Doesn t respond to texts or emails. Doesn t fully clear the driveway or walkway. Clearly Dependable didn t have the manpower or equipment to offer reliable snow removal. I need a company that does summer and winter equally as well. I won t be using Dependable again.
Lovely spring cleanup - earlier than promised. Efficient, courteous crew on the day. Thumbs up!
Terrible snow removal service. 5 visits max - $1000.00 They were consistently leaving my home until the end of their route, removed snow from the bottom of the driveway in the middle of the night and never returned to finish shoveling the walkway or driveway. Not Dependable in my view.
Dennis was great in talking to me when gaining the service, later when chased about how the job was done poorly he blamed me for not being reachable when neither his team or himself ever tried to get in touch - either by ringing the bell or calling me. Next while gardening you do not leave all your entry gates open when you leave - IT is absolutely your responsibility to close doors behind you especially when I give you access to my property (Mind you I pay for this service - its not a favour) Next they damaged a kid playset with their edgers completely scraping everything. I sent pictures and chased but was completely ghosted. Surprising how they got this far treating people this way. I hired the gardener (who is known for their professionalism) - they ve been a lifesaver after these guys.
I live in a complex where they service and weve been extremely unhappy. Theyre lack of dependability is outstanding. Expect less than the bare minimum of care and apparent extra fee for work expected, so weve been told. I had to shove our own sidewalks because they didnt for weeks. Im a tenant, what are we paying for?
Weather has been crazy this season but I m glad to have good service when I m sure Dependable has been running overtime.
I have started using Dependable Lawncare services since moving to our new house six months ago. As first-time homeowners, we knew nothing about caring for and maintaining our lawn and snow removal. Other than one time after a record-breaking snowstorm (which was understandable), they always have been on time and have done an excellent job in summer and winter.
This is the best gift I have given to myself and my family this year! I finally found someone who s taking a great pride in what they do best, it s such a joy to look at my yard now. Thank you Dependable lawn care team! Positive Responsiveness, Punctuality, Quality, Professionalism
Absolutely amazing and quality service. Thomas , Shay and Blake were the ultimate professionals. They took time to walk around our property , making certain that everything on our list was discussed , they immediately got to work , reviewed the work that they did and additionally and without any hesitation went the extra mile on defining the tress , removing all yard east without leaving a trace of any missed areas , they offered suggestions and really owned their work. The property looks better than it ever has and we will be recommending them to our neighbors and friends. The pricing was also amazing and Dennis followed up with an easy payment system. Truly happy with the work.
Great the first year and down hill ever since!!!
The entire team is professional, respectful, and punctual. Very pleased.
Thanks guys! Great service. My lawn looks great all season long.
Absolutely awesome. Since taking over the Landscaping for our high-rise rental building, Dependable Lawn Care has gone above and beyond for us. Highly recommend.
Excellent service and highly professional
We contacted these guys when we saw them working in the neighborhood. Tyson, Joey and Adelore jumped in and were fast, professional and efficient. Very friendly and easy to work with too, the whole process was a breeze. Our lawn looks great and we will use them again!
Dependable Lawn Care was a pleasure to deal with. Dennis was very thorough and very professional. The crew was very accommodating and transformed our property with over 35 yards of black mulch and garden edging. The place looks great! Thank you guys!
We are using Dependable Lawn Care for the first time this season. We are very pleased with their work. Spring clean-up was excellent; removal of old patio and disposal of stonework, mulching, creation of new garden and replanting a tree done with great care. Our lawn care team of Joe, Brett, Casey and DuShane are professional, friendly, approachable and very attentive. Special shout-out to Joe who responds quickly to any concerns and follow-up is excellent. We definitely recommend this company with no hesitation.
Great service, highly recommend! Dennis was great at answering my questions about lawn maintenance routines. I am a first time home-owner, moved in from a condo, so really appreciated the education!
Dennis was very responsive to my needs and his team were very professional and did an excellent job on our spring clean up as well as weed removal and management. Thank you!
Terrible service. Staff cut weeds and leave them on the property. Always an excuse why they did not cleanup or cut certain areas. Dont cleanup yardwaste or garbage that may be on the property. They need to learn how to adjsut mower heights instead of just mowing over everything cut or not.
Excellent customer service and quality of service! Couldnt have made this easier!
Dennis and the team do a great job with taking care of any request we have as home owners! They will find a solution to any problem we have and give 110% solving them. No problem is too big for this team. We were assured quality work and quality work is what we receive. Every team member that visits our property puts in maximum effort to ensure our property is well cared for. I would recommend Dependable Lawn Care to anyone.
Great experience overall with Dennis and team. Communication was easy and the job done was fantastic. We asked Dependable Lawn Care for Sod, Irrigation, and garden management and the job was great. Additional shoutout to Tom, Demario, Nicole for going the extra mile and suggesting further improvements to our lawn. Definitely recommend if anybody is on the fence about these guys.
I would give this company a zero star if this option is available on Google. First of all, the owner is such an important guy that he does not have the time to inspect the project area before giving a quotation. After works start, he will start coming up with extra charges here and there to milk the customer as much as possible. He would also ask for his full fees before completing his works! It took him 2 weeks to proceed with some works. On many occasions, he does not respond to phone calls or text messages. The only exception is the lady receiving call, who is helpful and accommodating. I am taking this company to Ontario Consumer Protection since there is no way anything get resolved with them.
Communication: 1/5. Theres no details given on their plans and visits after you give the money up front. Dennis took repeated messages to get a hold of. Strangely enough, prior to taking the money he was very responsive. I never knew their plan of what treatments would be done/when they would come. Id just get a basic leaflet from some outstourced company thatd say they came Quality: 1/5. Paid him $800 for weeds/crabgrass control. Had to message repeatedly to say neither were really controlled. Hed make up a story of how itd get better, but sadly it never did. Professionalism: 1/5. He simply didnt care about me as a customer. When I raised concerns he sternly responds dont worry let us do our job (which he didnt end up doing). I even referred him a customer and Dennis initially bad mouthed him to say he was cheap. That was my neighbour and I didnt like that comment. I paid nearly $800 (including crabgrass control) for his services and I was much happier with what I used to pay Weed-a-way. I dont even think they sprayed anything for pre-emergent crabgrass control. This lawn care company was NOT dependable.
Snow removal service: I signed an agreement for snow removal services for my home. I can t say enough on how amazing service I received over the last snowstorm. A follow up call from the business partner means that this is a great business. I am happy with my decision to go with the Dependable.
I would give -10 stars to this business if I could. I never had a worst experience. They literally took the money for the whole season in advance and they NEVER came, not even once. I am writing this review on January 18th after a huge snow storm at 12 am when I was told someone will come to clean the snow at 2:00 pm and literally no one showed up. When you call no one answers either. This is a ghost company that will take the money and disappear. I ended up hiring an emergency snow removal service as I was stuck in my house and Dependable Lawn Care DID NOT ANSWER OR EVER CAME. Do not even think about using their services, you will be just robbed. Dennis is extremely rude and unpleasant, he has no idea how to treat a customer. All the reviews must be fake because trust me this company deserves to be out of business by now. THE WORST EXPERIENCE I EVER HAD IN MY LIFE!!!!!
I would give zero star 0r in minus to them. I have given contract to them to snow shovel on my drive way. Nobody is picking up the phone. They are just blaming that the snow not working. It is total harassment to work with them. I have signed up the contract with them. Paid a big amount to them. I have been calling since yesterday morning 7 am to them to get my drive way cleared. I am not getting the response from them Horrible customer service. Dennis is very happy to take money but very poor in work. I can not take out my car from garage and i have to take the cab to go to the work
Zero star. Who is giving this company 4 or 5 stars. Its all fake. I hired him for the whole snow removal season. I paid infull before the start of the season. I called him numerous times, left voice msgs, texted on jan 17 for snow removal but no acknowledgement. I had to hire an emergency snow removal service to do the snow removal. Dennis the owner of the company is very unprofessional. I will make a complaint against this company. Looks like he did this to other customers as well. PLEASE AVOID THIS COMPANY AT ALL OTHERWISE YOU WILL REGRET YOUR DECISION AND LOOSE MONEY AS WELL. If you cannot handle snow removal, its beyond your ability to handle this snow, then dont take money from customers that you cannot take care of. The minimum you could have done is COMMUNICATION which was not there at all.
They have done the job but too late. two days delay, but i am happy they finished it considering the situation.
Dennis is very responsive and professional. Always has a plan and delivers. As a newcomer to Oakville he has helped with all my outdoor yard maintenance needs. Lives true to the company name!
Always great working with Dependable - they have gone above and beyond over the last year and very much appreciate the always positive attitudes!
I recommend this company for lawn and garden care.
Dennis and his team always go above and beyond . I never have to worry about the quality of work performed. They are always on time, professional, neat, and friendly. No job is ever to much or to little for them. They always look after my property as if it was their own home. I cannot say enough good things about them. They are my go to for everything yard related . I highly recommend them to everyone.
Great work, very professional and asks for your input upon completion. The yard looks fantastic. Would definitely recommend.
Just as they re called - they are very Dependable . They told me they would grow new grass in my back yard - a large space that hadn t seen grass in 25 years - and boy did they come through! A week after they soiled and seeded my back yard it was flourishing with the most beautiful green grass - exceeding my expectations. I wouldn t have thought it possible if I hadn t seen it with my own eyes! My thanks to Dennis, Tyson, and D for a job well done.
Dependable is my go to property maintenance company, year round services are my go to as the owner is very kind to me and understanding of my needs. Thank you for being such a good company to work with guys! you have my on going support !
Nothing but good things to say about these guys. Professional and they always take care of me no matter what.. thanks guys!
Tried Dependable lawn care out and I couldn t be happier with their work. Professional, courteous and customer satisfaction is their top priority!! Give them a go. You will not be disappointed.
Great services provided by Dependable Lawn Care. Hard working folks and super friendly. Always a pleasure and highly recommended.
Dependable and their team really did an amazing job in transforming our backyard in a timely and efficient manner. Very pleased with their work. Definitely recommend them to anyone looking for responsible and creative team.
Great service great price great quality work does what he says he will do keep up the great work Dennis
Great company. well informed, on time, courteous, did awesom work. Will definately call again
Dennis and the team at Dependable Lawn Care were very responsive and did great work. I started with the Seasonal Cleanup, which was quoted same day, then added on some additional services once i saw the quality of the work they did and the speed they completed it.
The quality of the service which I received from Dennis and his crew for a damaged lawn was prompt, with minimum fuss, efficient, and courteous. His pricing for reseeding my lawn was very reasonable. I have asked for his further assistance in suggesting and executing improvements to some landscaping in my back yard. Dealing with Dennis has been a very pleasant experience.
Dennis was great to work with. Got the lawn care work quoted quickly and the work done well. Homeowners were happy with the all the service.
The crew has been great. Very prompt, polite, and responsive to any requests right away and always with a smile.
We have just started using Dependable but are impressed with their communication, follow up and great work. The personalized service from Dennis that shows how they will go that extra mile for their clients. Reliable and friendly, and great work! Thank you. Looking forward to our lawn being in it s best shape possible!
Dennis at Dependable Lawn assessed, planned, and executed a lawn care program in a friendly and efficient manner. My lawn had deteriorated the previous few years with treatment from a large lawn care company. I am very happy to deal with a smaller local business and see my lawn improve remarkably in one year.
These guys are great! I highly recommend their service.
Great service and pretty good results. Dennis (the owner) maintains 5 star service with a personal touch and in constant communication. Our front lawn has been kept in great shape since we hired him. What I like is that he is results driven, especially with weed care. We went with previous suppliers who talked a big game about their products and process, but did not prevent or fight weeds. Dennis promises results and we dont get fussed about the process & products b/c we know hell do what it takes to achieve a great lawn. our backyard has been trickier, with less sunlight and watering. Didnt turn things around in one season, despite attempts to seed, but were willing to continue giving it a try. Highly recommend Dependable Lawn Care. They live up to their name.
I am so very please with the service I received from the Dependable Lawn Care team. I found them online and thought I would give them a shot. . My yard was a total mess. I made the call and Dennis was at my house within 48hrs. We walked the property together and I explained the service I was looking for. The quote was more than fair for the work they had to do. Its been 2 week now and my lawn is beautiful, the edging is perfect. I am one happy customer..thank you. I highly recommend Dependable Lawn Care, You wont be sorry. DiAnne- Oakville
Dennis and his crew are always available for an honest chat and suggestions, competitive pricing, they re on time, efficient and on budget...and all with smiles on their faces ;-)
Great service. They were able to schedule me on short notice for fall cleanup. The crew arrived right on time.. Super nice guys and did a great job!
Great job. Knowledgeable crew.
Great work, reasonable price , and a professional and courteous crew
A reliable group of pros, they provide excellent service and workmanship you can trust!
Excellent service! Weve worked with a few landscape companies over the years and Dennis and Scott are the most reliable, very knowledgeable and follow it up with great service!
New sod on my front lawn is beautiful no more pet urine spots. Service On time and as advertised.
Very reliable and detailed! Dennis and Scott are great and easy to deal with. Wouldnt hesitate to recommend them to anyone!
Dennis is a consummate professional and works with excellence. I would highly recommend his services, as you can expect the job to be done right and with care.
Great guys, Dennis and Scott are professional and a blast to work with.
Thanks to Dependable Landscape I went from having the worst lawn on my street (possibly the neighbourhhood) to the best lawn on my street. I had every weed you could possibly think of. There were so many weeds that you couldn t even find a piece of grass. It didn t matter how much time and effort I put into digging the weeds out it was a losing battle. I called Dependable Landscape to help me and you could see a change within the first treatment. It wasn t perfect but by the end of the summer my lawn was fantastic. Looking forward to having them come and keep up the maintenance of my lawn. They were reliable and would recommend them to anyone.
You guys helped me with all aspects - from planning and designing to building the garden and cedar deck. What fantastic service! Great job. Couldnt be happier!
Great job and on time. Thanks
Denis is a highly detailed an capable man of integrity. I love the work he has done for us at Kula Yoga Studios and would recommend him to anyone!
Thanks Denis my lawn has never looked better. YOU and your crew are top notch !!
Dennis and Scott did a fantastic job. Both are very professional. The price was very reasonable. The job was completed on time and everything was completed the way I wanted it. Thanks guys
this company is definitely dependable. They show up every week same day and same time to cut my lawn. I brag to my friends that i have the greenest lawn on the street. thank you Dennis and Scott