Norwalk Lawn & Outdoor Power Equipment in Norwalk

54 Commerce St, Norwalk, CT 06851, United States

★★★★☆
(37 reviews)
Specialties: Lawn mower store Lawn equipment rental service Lawn mower repair service Small engine repair service
Website
m.facebook.com
Address
54 Commerce St, Norwalk, CT 06851, United States
Plus Code
4H8Q+3F Norwalk, Connecticut, USA
Time Zone
America/New_York

Business Hours

Monday
Closed
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
Sunday
Closed

Services

From the business
Small Business
Service options
Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Repair services
Planning
Quick visit
Payments
Credit cards Debit cards Credit cards

Reviews

4.0
★★★★☆
37 reviews

Most Mentioned

pricing (7) respect (2)
5 stars
26
4 stars
2
3 stars
1
2 stars
0
1 stars
8
★★★★★
March 19, 2024

I brought my Greenworks 80V Trimmer to the store to replace my worn out Bump Head. Since it was very difficult to find the part, they took their time to replace my old trimmer head with a NEW One while I was waiting. Plus, they explained how to thread the strings & how to replace certain parts easily. They only charged for the Bump Head part!!! I appreciate that they went beyond selling me the parts, service, & explaining to me how to run & replace the parts. They are Awsome!!!

August 6, 2022

Took 6 weeks to get Lawnboy repaired; I kept having to follow up; "we'll call you" - no phonecall. Today it was FINALLY ready. I brought the mower home, went out 4 hours later to cut my lawn, and gasoline is leaking through the carburator. $150+ and I still can't use it. I'll go over to CT Lawn Equipment -

★★★★★
April 7, 2020

FAST SERVICE • HONEST PRICES• KNOWLEDGEABLE STAFF I couldn’t get my Scag zero turn mower started. I was skeptical where to bring it because I didn’t want to get overcharged. Norwalk Lawn and outdoor power equipment had it back to me the NEXT day for a reasonable price. Very honest and good people. Using this place from now on for all my equipment. HIGHLY RECOMMEND 5 STARS!!

★★★★★
May 17, 2019

Excellent service. Went to use my mower for first cutting this spring and the primer bulb was leaking gas. Dropped off the mower and had it back 3 days later at a reasonable rate. Lloyd is top notch.

May 6, 2019

Owner extremely unfriendly very unprofessional. Went to get a gas power sprayer fixed do to a water leak at the pump. When I walked into the place he was cursing out an actual client telling the client on the phone that "all you f*****g landscapers are all the same and want things done yesterday" Well hello... that's why we are PAYING you to do a service it's not like you are doing anything for free pal. On top of everything else he said it would take 10 days before I hear from him on what was wrong with my sprayer. After 8 days stopped by to check and he said he was "waiting to hear from Echo on availability for the parts" but yet he had said he hadn't even looked at it... smh If you are an Echo dealer you shouldn't have to wait anytime to find parts for anything it should ALL be at your fingertips... hence "computer " would NOT recommend anyone going to this place due to the lack of professionalism, wait time to get your equipment back and service in general. You would think being a business owner you would greet your customers with a hello good morning! Nope not this guy... I got to hear a customer getting cursed out and as for my greeting was " I'm not open yet it's not 7:30" meanwhile it was 7:27 and then he proceeded to ask what do you need? Pal I suggest you get a different attitude if you plan on staying in business and treat your customers with kindness and respect.

★★★★★
November 15, 2018

This place is great. We got our snow blower in for yearly service a bit late. Lloyd makes sure that we get it back before the first winter snow. Thank you so much. Highly recommended, very nice, knowledgeable, and reliable service.

★★★★★
April 21, 2017

I bought a brand new exmark 60' and got a grate deal thanks to the incredible owner. I also had one of my other mowers serviced and they had it fixed faster than anywhere else I've taken a mower too and the pricing was good too. Geat guys, fast service and good prices, I would definitely recommend them.

★★★★★
October 26, 2016

The owner cares about his customers. He fixes items quickly. He sells top quality equipment. He will always take time to chat and troubleshoot a problem, even with a clueless homeowner like me. I lived in Norwalk for 10 years before he opened up his own shop, and I was repeatedly dissatisfied with the small equipment shops - I am glad he is in business, and I recommend him to anyone.

★★★★★
January 23, 2022

Steve is really knowledgeable and so helpful. I highly recommend going to this place. They do great work

January 23, 2022

Dropped off mower on Sat - call us Wednesday . Called - hadn t started it - call Saturday . Hadn t started it. We ll get it done Wednesday . No dice. Called following Saturday - we haven t started it but I ll do it today . Called following Saturday - haven t started it, we were a man down this week . Picked it up and going elsewhere. Business is clearly good but wouldn t bother with this place.

January 23, 2021

Worst place I ever visited, they had my echo power head for 2 weeks and never looked at it . They never called me , I had to check on it personally twice. They don t even answer the phone. They charged me a $30 diagnosis fee . Told me it was regular gas in it ,which was a lie. The owner hid upstairs the whole time. Don t even waste your time or money!!! Place should be shut down.

★★★★★
January 23, 2020

This is the best place ever been a customer for quite a while now and the staff is Very professional they have very good prices, If these guys dont have what you want or cant fix what you have its simply means it just cant be done, I would recommend him anytime

★★★★★
January 23, 2020

Sharpened my blade and were very friendly and courteous. Recommended.

★★★★★
January 23, 2019

Lloyd and the crew are awesome. Never have to bring back a repair because they do it right the first time

★★★★
Verified Reviewer
January 23, 2019

They did what they said they were going to do. They charged what they promised. It was ready when they said it would be. What more could you ask for

★★★★★
January 23, 2019

This place is great. Super knowledgeable and willing to help.

★★★★★
January 23, 2019

Very good0

January 23, 2018

Completely ripped me off! I went there because I really needed help, and didnt really know too much about commercial mowers. Come to find out that they totally overcharged me! If your a homeowner, or just arent a speaciaist yourself GO ELSEWHERE!!

★★★★★
January 23, 2018

Lloyd is a nice guy very knowledgeable and respectful

★★★★★
January 23, 2018

First went in to gets parts for my 27 year old Ransomes Bob-Cat 48. Helped me keep it running. When the machines transmission ultimately died, I decided it wasnt worth the expense to repair such an old machine and they set me up with a 2017 Bob-Cat Classic 48. Great service and very fair pricing without a lot of haggling. Happy customer!

January 23, 2018

Terrible customer service, bought 18,000 dollar lawn mower there and after that sale shortly later lost several items supposed to be repaired then told us engines all blown and scrapped. After buying a 18,000 dollar machine I thought the loyalty and customer care would be there but this is the worst serviced in the area go to Milford.

★★★★★
January 23, 2018

Honest and fair, did a great job fixing my snowblower. Cant say enough good things about them, great service and a great price.

★★★★★
January 23, 2018

Good knowledgeable service, fair pricing, they fix it right the first time.

★★★★★
January 23, 2017

Called up Norwalk Lawn & Outdoor Power Equipment short notice on a busy Saturday and they got me right in. Lloyd and his team are totally professional and focused on making their customers happy. Highly recommend.