10136 Royalton Rd, North Royalton, OH 44133, United States
Rice’s Tree Service & Landscaping has over 25 years of experience in the Ohio landscaping and green industry. We provide tree, lawn care, and snow removal services in the North Royalton & surrounding suburbs. Licensed and insured, you can trust our team to handle your outdoor maintenance needs expertly and efficiently. Give us a call today to discuss all of your landscaping needs!
Absolutely great service! Chris, Nick and Rich did a fantastic job. They did a great job cleaning up. Didn’t even know they were there! Definitely recommend them.
I had used Rice's Tree service for many years. My yard always looked great. When I stopped working, I tried to do the lawn myself. Weekly cutting was fine, but the Fall clean-up was brutal for me because of the many trees in my yard. The Fall clean-up was just too much for me, and I called Rice at the last minute to get help. They came out the following day and cleaned my yard in time for Halloween. They came out several times after that, timing the leaf removal with the city pick-up. Also, I have used their snowplow service for my house and my sister's house for many years with zero concerns. They always come to plow on time regardless of the weather severity. I believe Rice really cares about their customers and will do their best for them.
They showed up ready to work. They took down a very big oak tree, cleaned up everything and were gone in about 3 hrs. They did a great job. I have a couple more trees to do in the spring and will definateli call Rice. Also, the best price of the 3 or 4 places I got estimates from.
True professionals!!! I wouldn’t trust anyone else. I have pulled up to my home after they have provided maintenance to some of the tall trees and ornamental trees in my front yard and barely recognize my house. It looks so beautiful!!! Their prices are competitive and their work is impeccable. I don’t think there was a leaf or a stick left on the ground.
We have used Rice’s Tree Service several times with great success. Personnel are proficient, diligent and extremely careful. Equipment used is top notch and work is performed in an extremely clean manner. We had 15 trees removed for an addition we had built and when they were finished, they completely ground all branches and removed stumps. The trees were mostly tulips with a diameter of at least 4 feet and a height measured at well over 100 feet. We also had them remove a weeping cherry in the front yard priced considerably lower than other estimates received. I would highly recommend them for any project you may have.
The office staff and field crew were very professional. The crew that removed my storm-damaged tree worked as a great team. They looked out for one another and shared the same amount of effort in accomplishing the job. They were very respectful of my property and to that of my neighbors which would also include the clean up after the removal was completed.
Had tree take down the power line to house and snapped a utility pole. Rice came out the next day and cut up the tree and haul the mess away. Worth every penny.
What a great job and wonderful experience! We were so pleased to work with Greg who made time for us to come out to our property and give us a quote. He was knowledgeable and kind and very helpful. Pricing was excellent and better than fair. The office staff was super helpful and set everything up within a week of giving us our quote! Also answering many questions for us as this was a first time experience. John came out to make sure all was in good standing before the crew came out. He was professional and kind and even clipped a small branch for us just to help out. Thanks John! Later on Frank and his team showed up and got to work. We had a large tree about 35 feet tall in a tight space near our house that had to come down. We also had a plumb tree removed that was a bit smaller. The equipment they used was elite and everyone communicated so well to ensure the safety of our property and each other. They were done in a short time and left the property clean and in great condition. Frank was the lead on the job and was very kind and professional and friendly. The crew was also fantastic and it was a beautiful symphony to see them all work together and get the job done! I would recommend this company and 100% use Rice again! Thank you to all who made it happen today! Our family is grateful 😊
I had 6-7 tall trees removed and the team did a great job...efficient and clean up was also great! Do not hesitate to call Rice Tree Service because we will call them next time we need our big trees removed!
They do a great job and we recommend them based on their excellent service and competitive pricing.
They did a good job and were the best priced!
The service was excellent. Did a great job!
The crew took care of my property and did a great job cleaning up the oak tree. It s a giant! And I feel safer now. Thanks!!
The team did a great job. They worked with me to identify areas that needed trimming. They left my yard spotless and the yard looks so much better after there visit.
I had a large spruce that was very close to my house. They took it down in an hour. Very impressive. Will use Rices again!
Rice Tree Service did an excellent job. They were quick and cleaned up. They were very courteous and did everything I asked for. I felt they went above and beyond my expectations !
Very competitive pricing, showed up when they said they would, and did a great job. This is the second time i have used them.
We have used Rice several times through the years. They are excellent . We have had trees trimmed and taken down. They clean up everything and they are quick. A great team!
Was told they did a great job and had good prices but would take awhile for them to get to job ad very busy. Was right on all. Did a great job and cleaned up afterwards. Price was very reasonable. But did take awhile to get it done.
Great Team Work! Gets the job done. Excellent work. Highly efficient. Great clean up!
Typically do good work. Unfortanately their pricing is on average 15% higher than the other local tree companies. As a result, I do not use them any more
Rice has serviced my trees for several years & always to my complete satisfaction. These tree experts are professional in every way, reliable, and know what they are doing! You won t be disappointed. Competitively priced too. Lois O Parma Oh
Rice did an outstanding job trimming back my maples and shaping my western red cedars. Could not be more satisfied!
Rice s Tree Service is always reliable!
Always great service.
We have used Rices a few times. Great experience from the quoting to completion of the service. The cleanup is exceptional. The crews really appreciate you as a customer.
The folks at Rices Tree Service responded promptly to my service request. They accomplished my task completely. They were friendly and professional. This was my second time utilizing their services and I would not hesitate to return in the future.
Outstanding job. Your team worked safely and efficiently. Excellent clean up as well. Will use your services again.
The team was professional, respected the neighbors property and cleaned up everything when the job was done!
They have been our tree service ever since we moved to a wooded lot 22 years ago. Great company excellent communication and the workers are always respectful of your property and leave it as clean as possible!
Front office is incompetent, rude and full of attitude. No thanks. They have competitors who are better and less expensive.
We had a large dead branch cut out of our Oak tree. Rices tree seevice did an excellent job. They cleaned up well and did not damage our property. I highly recommend them.
Very good service
They were fast, very professional and the crew even helped me catch my neighbors dogs who got out of their back yard! I would definitely use them again!
I have used Rices several times. The company is professional, quick, and does an amazing job. The people are friendly, and each job has exceeded my expectations.
Great job! They clean up very well...wouldnt even know they were here.
I called Rices to get some growth cleared and tree removal. After calling, they came out very soon thereafter to look at the area and then provided me with a written estimate. Once I agreed, we scheduled a day/time, weather permitting. They came out, cleared and removed everything I asked. They also cleaned the area and hauled it away. They did a very nice job, and I will definitely use them again.
Great job - cleaned up the space in record time
Excellent job removing a tree that fell in the storm and cutting two other diseased trees. Raked up any left over leaves etc... Very polite and hard working. Definitely would recommend and use again.
I was away when they came to my house and trimmed my trees. When i returned, everything I asked for was done beautifully.
The tree was taken down to a totem pole of about 25 ft. The man who climed the tree and all the men that took this 65 ft ash down worked together for a very safe take down. The man in the tree knew his profession well. He was quite skilled. They cleaned up well. The price was fair and I would recommend this company. They were very good. I thank them for such a wonderful outcome.
The end to end process and their personnel were OUTSTANDING. Additionally, the final cost was exactly what the estimator provided. Ill be a customer for life.
Amazing precise and friendly company !!!
The crew was friendly and helpful and explained when I had questions.
Fast, excellent services, and very professional! Thank you for your help with the tree services in my backyard.
Ive worked with Rice a few times and they have been great each time.
Rices did a fabulous job from taking the tree down to cleaning up and not damaging any part of the lawn. Would definitely use them again
My coworker referred RICE to me because out of 5 different tree service companies he had received quotes from, they were the best price. I called them and they were quite busy but got me on their list. Three weeks later they called me and said they would be here tomorrow. I left for work in the morning and when I came home the large tree in my front yard was gone and I could not tell that anyone had been here as my yard and the surrounding area was spotless. I was AMAZED. My neighbor told me that they were not here very long either. The job was perfection and the work was outstanding. I will refer this company to anyone needing tree services. Triple AAA rating and 100% satisfaction. Thank you RICE. A million times over. \m/
Great service! I highly recommend Rices for tree work. I didnt even notice they were here until I noticed the tree was gone. They cleaned up after themselves very well. Price was right too.
This is my second, 5 star review of Rices Tree Service. The first one was when my neighbors tree was removed. The way the crew did an outstanding job of clean up and removal of the tree, as well as our concerns for our dogs being able to go out as needed. This second review is for the timely response and great estimate I received for removal of our giant, dying oak tree. They have definitely earned my trust and my business. Definitely 5 stars *****
As always, prompt, complete, great clean up, good results, fair price. Have always used them and will continue to do so. Good people!
very professional. the best of the best, I highly recommend.
They removed 4 trees for me. the trees were close to a new house next door . They did a nice job and clean up .
Great service. Big job done well & cleaned up.
I would use them again. They clean up not only my yard but, my neighbors behind me and next door. Also, they are very professional. Thank you so much.
Rice Tree Service did a great job trimming a very large oak tree. They were able to protect the yard from weight of large equipment so no ruts or damage to lawn. Cleaned up all yard debris after tree trimming. Was very happy with their service.
Had two trees to take down - not big, but unruly. As always, called Rice. They were timely, quick, neat and through. Coming back to stump grind. Could not be more pleased with their service and their team!
Amazing work done by amazing people! Tom is an incredible owner and person! He made our situation top priority!! Will definitely use them again and refer them to anyone who needs tree work done!!
Rices Tree Service did an outstanding job of trimming 3 overgrown trees. They paid close attention to detail in shaping each tree and they did a great job cleaning up.
I was very impressed with Rices Tree service. I had a very large tree in my front lawn; they worked so fast and professionally to remove it. Everybody that I interacted with was very nice and helpful. Best quoted price around.
I used Rices Tree Service this year to make a few trees in the backyard look good. They did a great job and knocked it out timely. Ive also used them for landscaping within the last couple of years and that work was great too.
quick to respond , cleaned up well, great job
Easy to reach by phone, fast service for quotes, and reasonable pricing. Great people from the team on the phone, and at my location. All are friendly, concerned for the property, and do a great job cleanibg up. We will definitely use them in the future.
Great service. The staff were pleasant to speak with on the phone and everything was clearly outlined in the quote.
6 guys showed up to take down three large pines and a huge maple branch hanging over 2 other pines They were done in 2/12 hours there wasn t, a sigle stick left for me to clean up. They were unbelievable. Not only were they outstanding. The price was right
Prompt, safe and fair price
THEY DID A FANTASTIC JOB TRIMMING A VERY LARGE OAK IN MY BACKYARD. LEFT MY YARD SPOTLESS. VERY KNOWLEDGEABLE AND WERE ABLE TO ANSWER ALL MY QUESTIONS
Rices Tree Service is an outstanding company. One of the best in the business.
Great service , reasonable prices, will use in the future !
Excellent work. Would recommend to friends.
Great service
Maybe tell your driver in your company truck to not go 40 through a school zone and try using his turn signal while turning into your company.
Rice has done several jobs for us. Excellent results every time! Most recently they trimmed a large hedge (10-12 ft. tall) I could not reach it but they did a beautiful job! Good prices too!
Rice s Tree Service did a great job removing two trees from our property. The crew was an efficient team. Cleanup was superb. We would highly recommend them!
Wonderful experience. He totally understood what I wanted to accomplish and gave me a range of reasonably priced options. I will definitely be using them for my project.
Tom always does great for me. Busy company but when his is on your job he gets it done. Just updated, Tom gets it done!!
Very pleased with professionalism and customer focus of Rice Tree personnel. Reasonably priced compared with several competitors.
Replaced an old tree with a new one and did a great job
I had Rice s. do my snow plowing for many years now.They do a wonderful professional job.
The team was prompt and fast in removing tree from my property. The team is professional and did a nice job cleaning up after. Would recommend.
Rices has been doing my mowing, spring/fall cleanup (leaves), edging, and snow removal for over 15 years. I sign a contract for the whole year and have never had to worry about anything. They take great care of my yard. I also use them for mulching, tree trimming and removal. They are very responsive and I never have to worry about a thing where my yard is concerned. They do a great job at a competitive price. Highly recommend!
Rice s was great to work with. They were on time and removed 10 trees in our yard (6 were old large maples) before I got home from work. They had cleaned up the yard and you barely knew they had been there.
Great job.
I love working with Tom Rice and his crew. They are fairly priced, not the cheapest, but definitely not the most expensive. He has all the equipment and professionals it takes to facilitate a quick, clean tree cutting, chipping and trimming job. They clean up after themselves, and always give me the option of taking the logs and chippings, or leaving them. They are pleasure to do business with! We use them at home as well as at our office.
These guys were very efficient and left the yard clean when done. Will continue to use them as needed.
I had Rices do some landscaping, mulching, and tree planting at my house. They are great people to do business with. My yard looks great and when I had a couple shrubs that were needing replaced under warranty there were no issues.
This is the second time I have used Rices Tree Service. They do a great job. They were quick to respond to my phone call. I highly recommend them for tree removal.
I had Rices remove dozens of dead trees, mostly ash, some standing, many on the ground. The large crew worked hard for two days to complete the work. The ground was fairly wet so they used mats on the ground so their dingo wouldnt leave huge ruts. They cleaned up very well after the extensive job and the area now looks amazing. Will definitely use them for future needs.
Rices Tree Service was quick and extremely well orchestrated, everyone knew their job. They were very careful not to harm plants that I wanted to keep. Very respectful of the yard, they brought and used special boards for their machines to drive over to keep the ground from getting rutted up. Clean up after was great. Will definitely use again.
Rice Tree Service did a great job removing a fallen tree from my yard.
Great place along with dependable efficient work.
The crew arrived with all of the equipment and manpower needed to do the job. The tree removal was a little challenging but the Rice crew managed it without damage to our house, a neighboring house, and nearby trees. All in all a good job and we will hire them again if needed.
The crew was on time and very efficient; they were in and out in less than 2 hours, taking down an 80 ft pine tree. Totally cleaned the area before leaving. They were careful about navigating their equipment through mine and the neighbors yards to minimize any lawn damage.
Ive used Rices Tree Service twice. I was most impressed by the way the crew cleaned up the area when the job was done. The crews are hard working and professional, and their pricing was very reasonable. I highly recommend them.
Great service. Rice sent a full complement of employees and equipment to get the job done quickly and efficiently. They cleaned up as they worked and when they were finished and we re very considerate to minimize property damage, you could hardly to tell they had been here. I d recommend them to friends and family,as the pricing is reasonable, scheduling was seamless and they arrived on time.
The Rice Tree Service & Landscaping do a good job and are willing to go the extra mile to satisfy the customer.
We have used Rices Tree service for several years. The people that work for them are always very nice, responsive and knowledgeable. It is clear that they care about the quality of their work. On several occasions they did more than what I expected. I have received a lot of compliments on my yard and I attribute them to Rices efforts.
In 2022, we used your service for garden bed cleanup, mulching and weed control. It was great! This past year there was some sort of miscommunication and even though I approved the same service, it never happened. Thats fine as we will try again next spring.
I have used Rice s Tree Service for years for my tree trimming and removal needs. They are top notch and very professional.
On time, did what I expected, removed all debris, will use you again. Thank you.
Had trees removed and had trees trimmed; very pleased with the results. Would use Rices again.
Excellent job as always
This was the third time Ive used Rices. Ive been happy with them every time. They are reasonably priced and professional. I had a 100 foot oak tree removed that was between power lines, a privacy fence and a shed. They handled this huge tree in one day. Great job!
Bob and his team does a wonderful job maintaining our flower beds. They always take great care and make sure everything is cleaned up before they leave. I would recommend their services to anyone.
Very happy with Rices Tree Service
Professional staff did great job and cleaned up my yard perfectly. They had to cancel first date because of thunderstorm and were quick to reschedule. I will definitely use them again
I have used Rice Tree service for years. They are responsivee and professional. I rely on Rice for all my tree service needs!
Greg was attentive and very pleasant to work with. Highly recommend!
Our church needed some dead trees removed and wooded areas cleaned-up. Rices Tree Service gave us a very fair estimate, scheduled the work and finished it on the specified day and cleaned the area as quoted. Everyone was very pleased with the work and would definitely use them again.
They did a fantastic job removing 3 large pine trees from the property. All work was done fast and I appreciated how much they cleaned up. Highly recommend Rice!
Great Service and Communication. Fairly Priced.
Cant say enough about my experience with Rices Tree Service. Had a very tough tree fall on garage and they handled professionally and at great price.
I was very pleased with the service we received. The job was done quickly and efficiently.
I have had landscaping done that is beautiful and for years snow removal
The team did a wonderful job of removing a fallen tree, could not even tell that it had been there. Very responsive and courteous, helped us out tremendously!
Top notch operation !!!!
Have used Rice s for snow removal for years. Drive always plowed promptly and clean even in heaviest snow fall.
Did what they said they would do. Very tidy and professional.
This company is the best! I did a lot of research before hand.
Came highly recommended, now I can highly recommend Rice for tree removal
This is the 2nd time I have used Rice Tree Svc. They are professional and extremely proficient, cleaned every last piece of the tree from my yard Definitely would recommend this company
Always responsive & courteous. Clean-up awesome.
great communication and workers. would use again.
My Wife and I have had great service with Rice for many years. In fact, we use them solely for our landscaping needs.
Timely, neat, complete, well done.
Rices cleared a large area of trees &bushes so that we could get better access to our one side of house. They did a very good job.
Had hired Rice for clean up. His crew were professional and truly wanted to make sure I was satisfied. They even came back the next day to do a few final items as they didnt want to leave anything undone. It was lovely to enjoy my yard afterward. They were good at what they did - did not pull out flowers, etc., but took care not to damage any plants/bushes/trees. I would rehire them any time.
great job !
Great service, trimmed the magnolia tree in our front yard in about an hour & a half. Cleaned up ours & neighbors yards afterwards.
This is the 2nd time weve hired Rice. They do a great job at a reasonable price. You can count on them being there when they say they will and clean up behind themselves. Great company!
Outstanding group of climbers. A wet, cold day and the still knocked out 8 dead pines for me. A great group and I ll use them again.
Great job once again! Used them a few times and will again
Very professional and efficient and cleaned up area well.. highly recommend
They always do a fantastic job for us!
excellent service and cost. the only issue was that the equipment left ugly marks all over the driveway that are still there to this day despite rain and snow.
I highly recommend Rices Tree Service. They arrived on time as scheduled, did an expert job of trimming a large oak tree, cleaned up all the branches and debris, and took measures to ensure my yard was not damaged. They charged me a fair price and I feel the job they did was worth every penny.
This was a great job. Very personal and the guys on the job. Were amazing. Everything from the office personal to the guys who did the trees. I would very highly recommend their services. THANK you
I hired them three years ago for lawn service and snow removal. First of all, they are very expensive. They require full payment at beginning of the season. They charge for services they dont perform and are very unprofessional. They have charged for lawn cutting in the summer for a number of weeks they did not cut it. They charged for more leaf cleanups in the fall than they actually did. Their snow plow has damaged my driveway and dented my fence. The owner denied doing so, but an expert verified that the driveway was damaged by the snowplow. The owner of the company not only overcharges, but he does not own up to the damage they cause. I have had to have my fence repaired and now I have to have my driveway repaired.
very great people to work with, John and his crew did a great job from start to finish
Originally had a fair quote, then they came back and jacked up the prices. Pretty disappointing.
Had them come out to trim some trees away from the house. Also, they were flexible in cutting off a branch over my shed when I asked to add that on the day before they came out. They were quick in coming for the estimate and performing the work. The value was better than most companies willing to perform the work. Overall, would recommend.
We had a guy come out for an estimate to trim our magnolia tree. Once we decided to go with them, we got a call that theyd be out the next day. Minutes later they called back and said theyd need to reschedule. Since then there has been 2 times that they havent shown up. The second no show happened last week and we havent heard from them since. Well be taking our business (and $275) elsewhere. What a shame.
Excellent service ...
Great service, great price!
Very professional service. Pleasure to work with. Highly recommend!
I got an estimate to remove a huge locust tree from my front yard. It was very close to power and cable lines and was probably 70 feet tall. Two days later, they said they had a cancellation and asked if they could come out the next morning. Yes, please! This morning, seven trucks showed up with a cherry picker, tow motor, wood chipper, and so many workers! It was cold and raining. They were done in less than two hours and the yard looks amazing! It was worth it just for the show!
Prompt, professional and priced very reasonably ... thank you !!!
Great job! We had 5 trees we needed taken down. 2 were very close to the house and 2 were leaning very badly on a sloped hill. The other was just very tall. We had a team of 6 or 7 guys that came and took everything down and hauled away the trees. We had no issues at all. We watched them periodically throughout as it was interesting to see all the different methods and each workers skill (it seemed like one guy dropped the big trees and a different guy was up in the lift and would section trees). It was neat to watch! They cleaned up everything and didnt leave the yard a mess (they had a big leaf blower then raked/shoveled the debris up). They also cleaned up the road completely. We plan to use them again in summer for an additional 5 or 6 trees.
Its Christmas Eve, 2022, and one of our pine trees was leaning on our wooden fence. We were afraid it would crush the fence. We called Tom Rice; and, within two hours, they had cut the tree down; and, we had an undamaged fence. All of this in minus 15 degree windchill! Great Company, Great Service, as Tom came out himself with another staff member! Thanks so much! Highest Recommendations!
Very bad experience an issue they repeatedly ignored and left unaddressed. After 3 months, an emotional nightmare, and my threat that I would take action against them, the issue was resolved. I hired a different company to complete the job. I will not use this company again!
Rices Tree Service removed two 100+ foot trees from our property. Their quote was less than half of the next best quote, and when they needed extra equipment and labor to remove the tree that was close to our detached garage, they stood by their quote and did not charge extra. They did some very minor damage as they were cleaning space for equipment, which they told us about immediately and came back two days later to fix. I am very impressed with both their price and professionalism. I highly recommend them.
Great prices and wonderful service
After 2 hours of work they did not cut trees into the size they told me they would. We paid them just to drop the trees. I was told they would be left in 3-4 foot long pieces, that was not the case. We also had water bottles, cigarette butts, empty cigarette packs, food wrappers and some if their personal equipment to pick up. For spending 2600 to drop some trees is ridiculous in and of itself let alone having to clean up after the people your paying to do it. HIGHLY DO NOT RECOMMEND!
Our overall experience was ok, Gregg was awesome on the quote. After that the communication was terrible. I understand things change with weather and other jobs etc, but calling the office the staff was not very nice or helpful. I just was trying to verify a date range and I was told they would call back,, a week later no call,, same thing. I just wanted a range, not an exact date.. I think they could solve the problem with a quick, what to expect next blurb in the email they send with the quote. I mean at one time I called to make sure I understood where to remit my payment and was basically yelled at about not understanding that the email would come after the work was done not before. Also they tax should be in the quote, because it was not and that was an additional $200. The work itself was great, the guys were quick, efficient and cleaned up well. The stump grinders were amazing, even when they found out the equipment would not fit and we had to remove a fence panel to make it happen. Overall I would recommend them, but will say I wish the customer service from the office was better.
Rice Tree is professional, punctual, friendly, and knowledgeable. Two of our friends were fatally injured trying to cut their own trees. Rice Tree provided their insurance and workers compensation information as part of their visit and quote. The work was done as promised and the clean-up was immaculate. They are honest and good at what they do. I would hire them again without question and have happily referred them to others who have also been satisfied.
I called Rices tree service 2 days ago for a estimate.They came out today, gave me an estimate to take down 2 pine trees. I said yes, 2 hrs. Later they arrived and took the 2 trees down. Im not sure how reasonable the price was because I have not used a tree service for atleast 20 years but was very happy about the quick service they gave me. Very professional.
Never contacted me for snow plowing service
Had gotten other quotes and contacted the service that I wanted to ho with three times and they never got back to me. My daughter mentioned Rices Tree Service had just worked in her neighbors yard and that their prices were reasonable. Called them on Tuesday, got estimate on Wednesday and they scheduled it for Friday. Told me they would be here at 8 and they were. Took care of the huge branch and brush that had fallen in my neighbors yard and took down the remaining part of the tree. Cleaned up and was gone by 11:30. Would definitely hire again.
A waste of time. I contacted them multiple times asking for a quote. Nobody called, nobody emailed, no action whatsoever from this company.
We have used Rices twice. They took down a number of old Blue Spruce. They cleaned up debris well. Our yard, fence, and remaining trees and shrubs were not damaged.
Quick response. Very considerate and kind employees.
I need a tree removed from my backyard, I called several times. Noone ever called me back!
OVERALL GRADE: D- While they are a bit pricey, I was very happy with the work performed of grinding out a stump and installing a new tree. Except for looking better, you could not even tell work had been done. Fast, Friendly, and Efficient. Grade: A. My estimate contained some outrageous prices for things I could do myself, so I only approved the stump grind and the tree install. No revised estimate was provided. Pricing for this kind of work is all around high. Grade: C. My invoice that they expected me to pay included $100 for the stump grinding that was listed as $50 on the estimate. I made the appropriate adjustments, remitted payment, and called the office to advise. The woman on the other end first informed me that the extra charges were due to Tax! Then, she stated she was looking at the Invoice and asked where I got my estimate figure that was causing me agitation; even as it should have been part of their records, I included a copy of my estimate with my remittance. Charging customers double for a service because they might pay without reading the details of the invoice is Unacceptable Business! Grade: F.
I had seven trees removed by Rices and everything was quick and professionally handled. My only complaint would be several cigarette butts left throughout my yard, but that is a small thing. The important aspects of the work were exactly as requested, quickly and professionally handled.
This morning Rice Tree service removed some trees in my neighbors yard. The workers blocked my driveway with a truck. They repeatedly walked through my yard and set tools down on my property. I had to ask that the truck be moved and that they stop tramping through my yard. Which only slowed the behavior down some, it did not stop entirely. This is unacceptable.
Super, did an outstanding job?
Clean, safe quality work done. Thank you !
Due to the Cleveland snowstorm and the aftermath, I found myself in need of a winching. Unfortunately, they couldn t do it with the amount of snow that still remained on the driveway, as my snowblower couldn t get through it all. A neighbor was using Rice for their snow removal and the driver came over to do my drive. As I look out the window, I m finding he was helping a few other people on the street, with what appears to be the apron where the city blocked driveways. Great job Rice.
Professional Snow removal Co! Jeremey was a Super nice fellow & did a great job! Dug both my neighbor & I out from Winter Storm-Nightmare 12-1-20! Dependable & arrived promptly as discussed. We couldnt find anyone to return our calls for over 2 days! Luckily came across Rices! Tom the owner who took my initial call was very caring & understanding! Jackie with a follow up call was as well! Will Definitely use again!
Did a good job when they came out sent 6 guys but schedule and lots lies to we told them to chop them tree in auguest but they can t take oak down tell October they would never give us a day they would come and lie to manager would call they finally came at end of December with one day notice they need better schedule they don t give a time you need to sit at home all day I fight with office staff person to come out
If I could give a no star review I would. This review does not reflect upon their crew they were actually good this review reflects upon the salesman Graig and the owner Tom. When it came to my quote I was quoted $2250, 2000 for tree and 250 stump. when I told them that I was a repeat customer and I was going to be paying in cash my salesman Graig told me oh that would be $1800 I m like great for that price will do it well today when the tree stump grinding people called they told me I owe them $250 which I told them no I don t I paid in cash when I contacted Graig and the owner they both told me nope that wasn t the deal price and you owe for the tree stump grinding I would never use this company again I ve used them twice now and there might have been a misunderstanding but they didn t even try to accommodate me one iota don t use this company !!!!! No where on their bill does it say pay stump grinder separate!!!! This is a solid charge that does not get discounted!!!!
Unprofessional impolite. These guys dont know how to drive their own trucks. One came within two inches of hitting me this morning without a care in the world.
What the heck kind of scam company is this? I asked for a quote for my parents lawn to be cut and they emailed me a quote that was ridiculously outrageous. So I replied No thanks. Then a month later, a get an email of a contract asking me to sign and mail back, so I emailed back again No Thanks, youre too expensive. Then today, I get an invoice telling me I owe $249.75. WHAT??? I never signed anything and you never even did any work. Stay far away, I wouldnt even ask them for a quote or you too may receive an unexpected invoice.
Great crew and reasonable prices
Needed to have a tree overhanging a power line removed and they did a great job and did not leave a mess
We had 4 trees removed and the crew did a great job. They were punctual, efficient and friendly. Minimal impact on the lawn despite the soggy conditions. I recommend.
Rices tree service came to my home today to take down three trees . They did an awesome job! They were very nice and did exactly what they said they would do. They did more than they said they would . They cleaned all the wood up as if they tree never was there . I would highly recommend these people . They do the job right. We also have them to cut our lawn and they do an awesome job at that too. Thank you Rices Tree Service!
They do a great job everytime. I highly recommended them for tree service. Great people who know their trees...
Rices Tree Service completed outstanding work on our trees. My husband and I would highly recommend this service! They are very nice and professional people to deal with at all times!
I requested online a quote for landscaping and maintenance. I provided all the information with my contact. 2 days later an employee from Rice s tree service and landscaping came in a company truck. Parked in my driveway, walked around the house. Went into my gates backyard and spent total 5 minutes walking around my home. I didn t get out , I was waiting on him to be done and come to door. But he never ever looked towards door and just got in the truck and left. I thought I would receive a call or email with quotes. Few days later after not hearing from anyone I called their office and spoke to a lady. She said they didn t have a record of anyone visiting my home. She said she would check with a guy she figured probably was the one that came to my residence and would call me back. That was a week ago. No call again or email. I guess we are not good enough for a job
Awesome! Jeremy did the estimate and Rices Tree Service and Dons Stump Grinding did the work requested. AWESOME!
I had a great experience with this company. They removed 6 trees and trimmed some others as well as removing 11 stumps. They were priced in line with the other quotes I received and their service time was similar to the others as well. The crew worked hard and was extremely organized. John, the crew chief was on top of everything, friendly and professional. Their stump grinding crew came a few days later and did a great job as well.
My mom has been using them for tree work for a few years. Always fast, efficient, and professional. She recently changed over to them for lawn care and I was very impressed with the work they do! She just signed up for snow removal for winter! Highly recommend!
I live next door to a client of theirs, and they just blow the person s leaves directly into my yard. When I ask them to stop, they say they re blowing them towards a direction where they re picking them up but that s a complete lie. Appreciate it a lot.
Our experience with Rices Tree Service was outstanding! We needed to clear a lot for a new construction home and were stood up by another company, the day before we were set to build. I called Tom at Rices at 3pm and explained our predicament. He immediately went to the jobsite, and after agreeing on the estimate, he was able to have the lot cleared that night!
Tried cutting tree ourselves, went wrong way and was stuck in the neighbors trees. Called after we tried for awhile and Rices had the tree down and bucked about 2 hrs after first call, on a Saturday. Did a great job, highly recommend.
So pleasant, so affordable, so efficient!
Highly recommended!!! Pleasant people, excellent efficient work, and a great price!!
Had a very large tree removed by Rices, they did an excellent job and the crew was awesome. Stump was originally grinded by a company that was unable to finish the job, but Lyzens Stump Grinders stepped up and did a fantastic job finishing up. Highly recommend Rices and Lyzens.
Very pleased with quote and work crew. They handled themselves professionally and communicated everything we needed to know and listened to what we wanted. We are calling them back to get another quote for some more work wed like done.