1614 Hillcrest Rd, Norcross, GA 30093, United States
Turf Masters is a lawn care company providing lawn fertilization and weed control, tree & shrub care, aeration, aeration and seeding, growth regulators and fungicides. Serving the southeast since 2002, we have more than 30,000 happy customers with beautiful lawns.
We hired Turf Masters to take care of our lawn, and they ended up killing our beautiful grass, leaving unsightly patches and weeds throughout both our front and backyards. Despite making several attempts to get the issue resolved, no one from their team ever fixed the problem. My mother, who is over 70 years old, had to get out and dig up weeds herself—a process that took her several days—because Turf Masters failed to do their job properly. A year later, we're still trying to repair the damage on our own. To make matters worse, they came back to our property today, even after we specifically asked them not to. They sprayed the yard with fertilizer, which is the same stuff that killed our grass last year. I'm fed up with their poor service and lack of accountability. This level of negligence is unacceptable!
I was sold on the fact that my lawn would be greener and more full at a decent price. My lawn actually is worse than it was before their service. $500+ later I had to cancel my account with them.
After using Turf Masters for years and having a green yard, this year they burned it with over applying furniture in areas. A big measure for the quality of a company is how they respond when there are issues. I have contacted them several times with no resolution . If you are considering using them, I wouldnt recommend them. They killed my yard.
I have two properties serviced by Turf Masters, each with a different technician. Zach and Justin are excellent and personable. Every time they service the yard, they ring the doorbell to inform us about the treatment for the day and answer any questions we may have.
I ended up cancelling my service with them. I was with them for about two years or so. Our lawn ended up catching some fungus/disease. TurfMasters never called me about it or anything- I had to be the one to reach out and have them come look at it. They finally decided to spray a fungicide on it during the end of winter and our grass has now never looked worse and has spread everywhere all over our lawn. TurfMasters just doesn't seem to care. We now have another company who is more attentive trying to treat it back to normal.
I have used several turf companies throughout the years…..I resorted to trying it myself for a few years….this was just too hard for me to get it right….Turfmasters have been the only ones that show results
WARNING TO PET OWNERS – Do not use Turf Masters! We had an incident recently when my wife was pulling into our driveway and saw the Turf Master technician spray chemical around (or on) our golden doodles. This was the last straw for us and we stopped using them. I spoke with the Service Manager, and he was surprised to hear this and stated that their policy is to let the homeowner know to let the dogs in and in the event, they were not able to contact them to simply skip the house and more on. Later the Service Manager called back and told me that I had given permission to him in the past to spray chemicals while the dogs were outside, which is a complete lie and he agreed it sounded off. Regardless I would not recommend Turf Masters at all. We had spent a lot of money on lawn care, tree and shrub and mosquito service only to feel let down. Prior to the incident with the dogs, I had already called them out a few times complaining at how my front year with Emerald Zoysia was looking, it was not in good shape, and he agreed and was going to work on making it better. Save yourself time and money and do not use Turf Masters, they are not a competent nor fair company to work with.
Thought we would try them for Mosquito spray for our yard. The guy Sprayed a few rose bushes, no trees. My roses had been cut back so they have no leaves yet. He didn't even go into the back yard. This has been the worst service for Mosquito Spraying I have ever had. I went out and purchased spray myself and I am treating my own yard and it has far surpassed what this company did. They are acting like they will take care of this situation. Fact is - I called them and my husband called them as well. They had no intention of making it right. Now when I do a public review - they want to make it right. I am done with them. I need to update this as they spray for mosquitoes which they sprayed on my rose bushes and I have many - have killed them. I used to have so many beautiful roses. I do not know what this person used for spray but it wasn't for mosquitoes. It did nothing for mosquitoes but it did kill my roses. Avoid this company.
TurfMasters does a great job managing my lawn, trees and shrubs. Any time I reach out to them regarding a concern, they are quick to send someone out to address it.
They are very nice and professional. However, our yard has a fungus and they did not report it or discuss treatment. We have been using them for over a year. We are not certain that their service people really understand turf and shrub issues.
Prior to getting with Turf masters had a severe problem with weeds after a few months the weeds started to disappear Amazing,Im very impressed!
Very professional. Turf Masters has always been responsive, affordable and best of they help make my yard look great.
They are dependable with keeping scheduled appointments, however lawn techs tend to change frequently. Most recent visit left a large chemical burn on my lawn. They are great a keeping the weeds away but sometimes a little inconsistent
Yard looks fantastic, weeds had been a problem for years, now, none, which I think is amazing.
Consistenly great
Hired Turf Masters of Norcross to fix a problem , their diagnosis was wrong and cost me a season of continued infestation .
Lawn appears to be doing well.
I ve used Turf Masters for almost two years. They are excellent at what they do and when I had an issue they sent someone out almost immediately! What more can you ask for?
Good service and when mistakes are made or issues arise they are very responsive. Thanks to Shawn for all his help.
Had TruGreen for years = they just could not kill all the weeds. We switched to Turf Masters two years ago and yard looks great! No weeds! I highly recommend Turf Masters
Turf Master Lawn Care of Norcross has been servicing my lawn for several years, now and I am very satisfied with them. Theyve kept my lawn free from weeds and looking real good. They are very reliable and thus I recommend them to anyone looking for exceptional service.
We have Turf Master Lawn care for one year. We canceled the service due to weeds continue to grow.
Not good experiences. They don t provide consultations or recommendations when they see something wrong with your lawn. My lawn soil is soft so I called and asked some questions about it and they quickly told me it wasn t their. problem.
I showed the technician all the weeds that currently have in my backyard, and he said that the weeds would be gone in two weeks, but it was not changed. Then I called customer service and reported that problem, then they are simply said I will let take care of Believe it or not weeds have never gone.
Have tried many lawn care services and this is the only company that truly looks at my lawn and my shrubs and if anything is detected, it is taken care of without my having to bring it to anyones attention. Would highly recommend.
Yeah, they promise a lot. But when it comes down to it, after four years my yard barely has improved. Lack of weeds is the only compliment I can give. Finally canceling my service this month after realizing they are full of false promises after every concern and complaint I gave. All my neighbors , previous customers, told me I was wasting my money, A LOT OfF MONEY! Guess i should have believed them.
I received spotty service and weeds continue to cover my yard. I requested a call from management to discuss but never received a call.
Turf Masters is the best! No weeds in my yard and if I have an issue theyve always taken care of it. Justin Lamb is one the best service techs they have - ask for him :)
They always let us know what has been applied and what we need to do. Our lawn has never looked better.
Very professional the technician.
Very professionals, great job, greatly done, good take care of my lawn.
I have been using Turf Masters now for over 2 years and my lawn has never looked so fantastic. Would highly recommend them.
I have a very small yard. They treat partial areas of the lawn no matter how many times asked and remind them to treat the other areas, for example, area outside a fence. The amount of weeds in that area is crazy. Not getting what Im paying for.
I love that I m actually seeing results, my grass is weed free and plush. The lawn technicians are always nice and works around my existing flowers and shrubs with ease.
Read this >>> Go somewhere else for faster and professional help. Read DOWN BELOW !!!! Right hand does not know the difference from left hand. Horrible service. And I am a really customer let see what the manager replies.
Signed up for an annual yard and shrub care plan and really not happy with their performance so far. I havent been notified when the techs come to treat the yard (I have a dog and need to know when to keep her off the lawn). The services they actually performed didnt match with the email summaries they send saying what they were supposed to do. Their treatment on my back yard did nothing to the weeds - I called and set up a service appointment for them to treat it again and no one showed up the day it was supposed to happen. When I called to find out why, they say they actually have no service appointment on the books for me. I expected better from a business that charges so much and has so many positive reviews.
I canceled my service with the Turf Masters in Norcross. However, they still sent someone out to service my lawn. Even though it was their mistake, they would not remove the charge!! I decided to pay the bill, luckily I did because a few days later I received a letter from a collection agency for $49. DONT USE THIS LAWN COMPANY!!!
Not satisfied with service.. I saw turf master sign was pinned to my lawn today (9/9/2023). But I did not see any job description what was done today on the lawn at my door handle. I am doubtful whether the services are performed on my lawn or not. I request you to service my lawn again within 2 weeks. Not satisfied with service.
I was asked by one manager to buy a mosquito treatment last week. A technician came and put chemical on only one small tree in my 0.7 acre front and back yard - it took 5 minutes-, sad and funny I cancelled my service!
Ive been using Turf Masters a few years now, and Im pleasantly pleased with the look of my lawn and the service I get. Chris is the person who services my lawn and is a very pleasant person and takes pride in what he does. He takes the time to talk to you and answer any and all questions.. I feel they are the best in getting a good looking lawn.
Awesome
New customer, but still very impressed with everyone I have met and spoken with.
Unacceptable soliciting !!! I have never requested any service from your company! One guy just walked my lawn and put an invoice and sign! Will call police if it happens again!
As a Turf Management enthusiast/hobbyist, Ive been impressed with how well this relationship has worked out. I originally signed up to use Turf Masters as an adjunct to the work I was already doing as part of my maintenance plan. I figured Id have to follow-up with my own applications to maintain my lawn. I have not run into any such issues and now leave herbicide and fertilizer application work to my assigned tech, leaving me more time to attend to other parts of my yard.
too late
Left hand has no idea what the right hand is doing. These folks are scheduling nightmares. Very disatisfied.
Technicans are always professional, courteous, and they talk to me about any concerns as well as making suggestions or letting me know if they see any problems. Plus my yard looks great!
Great service
My wife and I noticed that the guy who was doing our service just came, sit in the car for 15 minutes on my driveway and then left, so last time we woke up early and we got out from the house so he started treating my yard and he only did one part of my front yard, not even the full front he didn t even went to the back. I reported and the still charging me for that. I am going to pay but watch out you might be paying for a service that is not even provided correctly.
They were doing good the past 2 years - not so much this year. I have weeds galore. They blame the weather, but my neighbor doesnt have weeds like I do. Maybe he is under different climate conditions. Ill likely switch next year - I prepaid for this year. That was probably my mistake.
Reliable
My last service visit last week from Turf Masters was completely horrible. They have not treated my yard in 6 months (for some unknown reason) and they show up last week and burn my front grass and turn it brown down to the ground. Pathetic service. This is not the first time they have screwed up my beautiful bermuda grass! Not going to let this horrific mistake on their part pass over again. Looks like I am going to have to be calling my attorney to handle this one! I do not recommend this company at all.
Good service. Joe, a representative from Turf Masters, visited the property to look at the yard. Very professional and they most importantly killed the adamant weeds. Customer service at 1-800 is friendly and they respond to texts also making it easy.
I think i pay these guys to add weeds to my grass cuz there everywhere not sure what i am paying them for
Great. Better than our previous lawn service. Our next door neighbor asked us about you. We gave them a + referral.
Turf Masters technicians claimed to put weed control on my lawn but they did not. I complained about this from the beginning until now. They continued to debit my account every other month and claim they had treated the lawn. I am home full time and have sat in my window as they put the treated sign on my lawn and on my door but never put any product on my lawn. The original agreement was for the front and back lawn. They didn t even bother to go back there. When I asked about it they said it was just weeds back there. I said that is why I hired you. Turf masters Norcross is a terrible fraudulent company in my opinion. They are still debiting my account though I told them to void our contract due to substandard work months ago.
Awesome costumer service
I feel the overall service is satisfactory. I feel like there could be more attention to detail when it comes to the health of my lawn and the advice given, especially to preventative services (Fungicide / Weeds). I feel technicians should report potential problems as soon as they see them to address any potential issues with my lawn. Ex. I had patch fungus in my lawn for close to 2 months (in this time period several services were performed and technicians were on site), I had to call and ask about a very large part of my lawn browning before I was told it was patch fungus. If this would have been brought to someones attention sooner, my lawn would not have suffered the damage it has taken this close to the end of the season. I also had to call consistently for several weeks to get anyone to come out and treat it. I feel communication could be better, letting me know about scheduled services instead of technicians showing up without notice to perform their work. Their has been a slight price increase since starting services, I would say this may have to do with rising costs of doing business. Over all a good service but could definitely be improved.
Good, reliable service. Good value.
These guys are great! Very friendly and patient with questions. Also, my lawn has never looked better! Highlight recommend!
Looking for a lawn and shrub service who pays attention to details and is customer oriented at a reasonable cost? You owe it to yourself to check out Turfmasters Lawn Care. Great customer service with professional technicians and annual terms available. Highly recommended.
Turf Masters is very thorough with their services and they re willing to go the extra mile to satisfy their customers. The evidence is having a weed free lawn
I m very concern with the different Tech. coming to my property the last tech. recently came was nice but not throughly I brought my concerns to him regarding my weeds in the back yard. His response was doing the hot weather they will die out. That s was over a month ago still have weeds present in my lawn that s awful and disgusting I contact the company on two different occasions I haven t heard when someone will be out to take care of this issue. They will call or send notice regarding other business and to me.The company can t take care of my current service, I went through the same issue last year around this time and was convinced to give them a second chance here we are again.
I would recommend Turfmasters Lawn Care for anyone who wants honest, friendly and MOST Of All Best service of anyone I found in Atlanta! Turfmasters has VERY knowledgeable people in which are friendly no matter what you need to call on them for. I am so glad that my daughter recommended me to TURFMASTERS LAWN CARE. If you are looking for Professional Service and a gorgeous yard I highly recommend Turfmasters Lawn Care!! I
1. Bill was paid - they still reported late charge to collections. 2. They hustle & bother with texts, then after we wrote - no service this time - they still came in and did service and charged us - & put the invoice to neighbors door far away from out house. So if neighbor wouldn t come and bring us the invoice - we wouldn t even know about it and not pay it! And end up in collections. I am reporting them to Better Business Bureau and other consumer protection agencies. It s illegal business practices, to perform service without consent! And then of course to charge! Might even sue them in the small claims court. It s outrageous, illegal & wrong. Pic of texts is attached - we requested service to be rescheduled in the next 2 weeks - but they still came in the next day and did the service! And placed invoice to the far away house door! Don t even know that neighbor - he came in and brought the invoice. Outrageous.
Great service over the 6 years Ive had them work in my lawn. Only a two issues came up, otherwise it would be a 5 star rating. By the way, they were quick to respond to the problems.
Ive been pleased with the automatic billing and overall professionalism. Ive only had one treatment, but the yard looks good and ready for Spring.
We had turf masters come out and seed our lawn earlier this year and have amazing lush grass finally! Erin has been so helpful and checks in on our progress still. Would only recommend turf masters.
Not much to say except that they do the job, theyre on time and non-disruptive, good communication and professional every step of the way. Had them for over two years now and never had any issues.
Fantastic service. Always on time and non-disruptive, good communication and professional every step of the way.
Great service, dependable, competitively priced, and responsive to your needs.
We are new homeowners and didnt know where to turn for lawn care help. I contacted several local services and Turf Masters was the only company to respond promptly with helpful information rather than just a pushy sales pitch. Getting in touch with our representative has been easy and, overall, we have been very happy with the service.
I would recommend Turf Master Lawn care. My grass looks great. Weeds are gone. Good recommendations from technicians. They always call ahead and are punctual. Price for service is very competitive
Ive been using turfmasters for about three years now, and am very happy with the service. Our house was new, with terrible soil and dying grass when we moved in. Most of the neighborhood was like that (cheap, bad builders), but within a year of starting with TM, we have the greenest and cleanest lawn in the neighborhood. Neighbors have been asking who does it, and I make sure to keep the TM sign in the lawn so they all know. Great guys, just show up on time and regularly, and never had an issue in three years.
Bad driver. Jimmy Carter, 4:30
Tyson and his crew are very knowledgeable and great to work with. Our front lawn looks awesome!
We had been using the same lawn company since we purchased our house, but after 5 years the lawn wasnt looking as good as it should. So we called Turf Masters and our lawn is amazing again. No weeds, thick grass, bare spots filling in. They do an amazing job!
So glad I chose Turf Masters for my lawn care. I have had a hard time with my Zoysia Sod that was installed incorrectly by a landscaper growing in properly and staying alive, from bare spots to fungus. I contacted Turf Masters and they set me up on a tailored plan to get my lawn back in shape and now its on the road to being the beautiful green turf I originally paid for! Fairly priced and will offer discounts for early payments. Top Turf is Top Notch!
I am pleased with the service. I have been a customer for over 2 years.
In an era when customer service has become a relic of the past, its refreshing to know there still exists a company thats willing to put customer interests above their own. Although we will not win an immediate best lawn contest, we will; however, accomplish such a task in the not so distant future. You see, since transitioning to Turf Masters, they continue to revitalize a lawn devastated by my negligence and lack of lawn care expertise. Visitors are already discussing how green our lawn is compared to others, and its only a matter of time before we are the pride of the neighborhood. As for the Turf Master team, I could not be more satisfied with their exceptional quality of service and professionalism. They consistently arrive on time and, when late, do not hesitate to inform you - well in advance - of a new arrival time. Imagine that, no more wasting of my precious time. Did I mention, they always provide free advice to prevent recurring problems. If more info is required, call the customer service desk for an immediate response. You even receive detailed follow-up instructions via e-mail. They are always cordial and bend over backwards to address all of your concerns. This is all the more remarkable when considering the fact that they are less costly than any of the companies Ive used thus far. Since arriving in Atlanta six years ago, we consistently find ourselves paying more for less. After discovering Turf Masters - our fortune is beginning to change - and there now appears to be some light at the end of the financial tunnel. So if youre looking for a highly professional, courteous, and cost effective solution for all of your lawn care, tree service, and pest control needs, dont hesitate to call Turf Masters - and tell em Jonathan sent ya!
Ive had Turfmasters for my lawn care for several years and I am completely satisfied. My lawn has never looked better, and the few times we have had minor issues with weeds, Turfmasters promptly corrected them. Their customer service is professional and courteous, and their rates are competitive. I highly recommend their lawn care service.
I do all my own lawn care except for the fertilization and weed control. I tried to do it a few years only to find I was spending as much money, more time, and I had weeds. Turf Masters does a great job and if you ever have any problems, they fix it. The service is 100% worth it to use them!
Great service, effective products at a reasonable price.
We appreciate the professional, efficient and friendly customer service. We are very pleased with our lawn care and weed control done by our Turf Masters service tech, Cameron.
Ive been struggling with treating my own grass and I finally decided to hire turf masters and the grass is prettier than ever. Weeds are disappearing! Great service so far!
Love Turf Masters. It is so nice to be a satisfied customer supporting a local family business. So many companies are huge businesses that dont really care about the customer. They mass solicit for your business and you become a number (lost in the masses). This is my first year living in Georgia. I am happy be trying Turf Masters and supporting local businesses. I have been a customer for 2 months, so I am excited to finally get some help for my weeds and learn how to properly care for my lawn.
After 4 years, there is one weed stronger that Turfmasters and Im sorry to give up on Turfmasters Lawn Care. They mean well but not taking this issue seriously from the management to the lawn guy is too bad.
Turf Masters does solid, timely service. They are great at standing behind service. Customer service does a great job also!
The products offered by Turf Masters is superior to their competitors, as is their service and professionalism. I have been with a few others, some with big brand recognition but none come close to my experiences with Turf Masters. Im glad I made the switch!
In less than 6 months of treatment, bare spots are being covered and the Bermuda is weed free, thick, and green. Always provides instructions for optimal results. I enjoy cutting the yard. Highly recommend.
: My Zoysia lawn experienced some damage from the past winters abnormal weather conditions. Turf Master sent a manager to inspect my lawn and provided me with information reassuring me that the damaged areas will recover in time, with proper maintenance. My lawn, after three maintenance applications to date, has improved considerably. The folks at Turf Master are truly The Nice Guys.
I switched to Turf Masters from the other major competitor earlier this year. I am ecstatic about the deep green color my lawn has been since the switch. Neighbors are are commenting on how nice my lawn looks. I am looking forward to next spring to see how well Turf Masters will control the weeds that pops up.
Ive been with Turf Masters for a couple years now, and my grass looks pretty good. It was in very rough shape when they took over for True Green, so the process in getting to peak condition has been lengthy. All good things take time though.
Lawn is looking good finally
Before using Turf Masters my lawn was pathetic - more weeds than grass. I was given a review and treatment plan as to what it would take to get my lawn back in shape. Unlike the other companies I spoke with, Turf Masters was honest and set my expectations as to how long it would take and gave me advise on what I needed to do in between their treatments to help my lawn. I am happy to say that at the end of the season my lawn is looking great! And I know it will improve even more going into the next season with Turf Masters, I would strongly recommend Turf Masters,
I had my lawn totally resodded earlier this year by Oneill Landscaping and Oneill recommended Turf Masters for my lawn maintenance. After about 8 months of service I have to say Turf Masters has done a wonderful job. My yard has been weed free and healthy the entire time. When Ive had questions or concerns Jay has always been quick to respond. I plan to continue using them for a long time.
I started with TruGreen, but didnt like the results. Got good results with Scotts, but they kept charging extra for this and that and constantly trying to sell new services. I have enjoyed the results from Turf Masters and what they tell you it will cost is what it will be. The staff is very professional. The website is easy to track services and pay online. I highly recommend Turf Masters.
I have been with 4 other local lawn care services who promised a whole lot in the beginning, but I usually end up very disappointed. Turf masters have been extremely effective in the treatment of our law. Their service is friendly and fast with no pushy sales for other services. I am extremely satisfied with Turf Masters.
We have been very happy so far with Turf Masters. Our yard looks great and the service is great as well. Very happy with everything!
My yard looks fantastic! From overgrown with weeds to a lush green carpet! Thanks Turf Masters!
Since contracting with Turf Masters Lawn Care, they have done a fabulous job of eradicating my lawn of all weeds, plus adding periodically the right amount of fertilizer to make my lawn pretty and green. I would surely recommend Turf Masters to my neighbors and friends.
Their service was exactly as promised. Lawn look great!
Very good service at a very competitive price.
I have been a customer of Turf Masters for years. They do their job with no fuss. They offer a pre-pay discount. If I ever have a problem, then they come right out to treat again without delay. Very Happy!!!
I havent had to pull a single weed in the last two years. Great service!