5001 Park Central Ave, Nicholasville, KY 40356, United States
I would avoid this company. They sent a new, untrained young person to mow my lawn almost every time, and often these kids would mow over our plants, destroy our vines, break my sewer clean out, and dent our pool with the trimmer. When I approached the kids about it, they told me their bosses had them mow 17 lawns a day and were exhausted. They were sorry but seemed overwhelmed and underprepared. It looked like they were trained to go as fast as they could with no regard for quality or care of property. I learned later there were paid by commission based on how many lawns they could mow in a day. I asked that Padgett text me when they were sending someone out, and if they were new, that they would come talk to me first. That was rarely communicated or respected. They told me there was a digital map of my yard, and that notes would be left from person to person. I never saw a map, the employees didn't know about a map, and every employee mowed at different heights, speeds, and had different issues. None of them rang the doorbell or texted as I had asked. It was clear that Padgett did not want my business, seemingly because I was a small fish. With all of the landscaping competition in the Lexington area, I would think they would care about the satisfaction of all of their customers, not just the ones who do full landscapes. Perhaps they are having growing pains as a business. I understand that. I was willing to work with them, but when I contacted the owners/managers, all I would get is a "sorry about that," and then the same thing would happen again. No phone calls. No responses to emails. When I finally moved on, with an email, no response. Crickets. If you are looking for landscaping or mowing, I recommend looking elsewhere.
Highly Recommend!!! Happy Client since 2019! Already sent this to Eric Padgett. I know you already know this, but I just wanted to tell you myself how FANTASTIC your Team is and how Professional, Friendly, Courteous, and Efficient each one is and I could go on and on!!! Tony & "B" (Brian) and Mike & Ryan just made my day and my yard looks FABULOUS!!! Kudos & 5 Stars all the way!!! Thank You So Very Much!!!
Fantastic experience with this company! Eric Padgett responded quickly to my request for a quote and came out to the property a few days later to give me an estimate. The estimate was very reasonable. Chip is a genius with shears! He did an amazing job on our pom pom trees (fancy pines that are shaped)! The other 2 guys on the crew tackled the hedge rows and did a great job! They left the property clean and looking fantastic. Can’t say enough good things about this company!
They have done a tremendous job on my lawn
Very reputable company. Good work fair price.
These guys are great at keeping my yard maintained and looking good!
After trying multiple lawn care services and never being completely satisfied, we tried Padgett for weekly mowing and edgeing service. The price was unbeatable and our lawn looks like Augusta National. With fertilizer and all the rain in Lexington this spring, our grass is growing quickly between our appointments. Without any prompting, Padgett's crew mows over the grass twice, with one guy blowing the clumps apart behind each pass with the mower. The result is a lawn fit for a magazine cover. I could not be happier with the service and will continue to recommend their lawn care to anyone who needs it.
Very dependable...good price.. good job
The need to be more organized
Awesome!