702 Industrial Park Dr, Newport News, VA 23608, United States
The Vine Landscaping is a veteran-owned local Hampton Roads business. We deliver an above satisfactory lawn care service that exceeds all client's expectations. With friendly customer service, we hope that you use us for all your lawn care needs!
I recently hired The Vine Landscaping to clear my 1 acre property of leaves and limbs that had accumulated over the past 3 years. They showed up promptly with their crew and vehicles, worked hard, and made a huge difference in the overall appearance and condition of the property. I like that John is a hands-on owner with his team. Next phase will be some planting and renovation in warmer weather! I highly recommend them.
We had Christmas lights out on our house by The Vine. The process was super fast and lights were installed in less than a week! I was shocked and pleased with how quick everything went. Afterwards, John reached out to make sure everything was looking great, which was really helpful. There was something that needed adjustment to bring the dream to life, and the adjustments were handled quickly and professionally as well. An important thing for me when working with businesses is communication and feeling like I am heard. The Vine is incredible with communication, and reaches out to make sure the customer is satisfied, and really listens to their customers.
The Vine’s performance has been markedly deficient, demonstrating both an inability and unwillingness to fulfill their contractual obligations. The sales team made commitments they failed to deliver, leaving several key aspects of the project incomplete. Additionally, their workforce displayed a lack of care for safety and cleanliness, leaving an open utility knife in the driveway, a shovel in the front yard, and discarded trash across both the front and back yards. Not only did they fail to address the sinkholes, as specified in the contract, but they also became confrontational when I requested completion of these pending items. Despite assuring me of a final visit to resolve these issues, the vendor simply failed to show up, making it clear they had no intention of finishing the work as promised. Compounding these issues, they charged my credit card without my authorization prior to completing the project and retained my payment information without permission or consultation. Based on these actions, I cannot in good conscience recommend this vendor to others, as their approach reflects a lack of professionalism and accountability.
I can not say enough about the outstanding customer satisfaction I have received from The Vine Landscaping. While most projects come with their challenges, this company truly does commit to upholding their integrity to make their clients as satisfied as possible. I would highly recommend this company to anyone in need of their services in knowing that the job will be done. You can trust this company and in my opinion that's what's most important in business. Thank you so much for everything.
Changing my review based on their remarkable customer service and follow up. Attached is an up to date picture of grass growing back thru the track marks where they laid seeds down after the initial visit. A customer service rep came out and was very apologetic and professional. They returned back to our home and laid fresh mulch down in the front of our house on their dime to make sure we are satisfied. Never once did they ask for us to change our online review. I am doing so because I am pleased with their integrity and wholesomeness. We moved into a home with a very large outdoor pool rotting away. We got rid of the pool and asked Vine landscaping if they could remove our sand that was used as a base. They said yes, charged 50% of service upon agreement took weeks to make an appointment and days of miscommunication on when they would arrive to do the job. Our yard was a bit wet from rain and they absolutely destroyed the yard with the track marks, threw seeds a top the tracks said sorry and was on their way. No follow up call to apologize for the disaster. They just took out the other 50% of payment and that was it. Very disappointed with the result as they seemed like a very nice business for hire.
Very happy with the rock border installed by The Vine. Everyone I met was polite, and kind, and willing to answer all my questions. The work was completed efficiently and looks great. Highly recommend.
Incredible experience from start to finish! The crew was professional and dedicated to completing the job to top satisfaction. Everything was thoroughly explained from start to finish with detailed instructions for care over the next weeks to follow to ensure the best care. I was also very impressed with the way they cut the new sod around the rocks around the tree. Absolutely beautiful. HIGHLY recommend to anyone looking for any type of lawn care services!
We have been enjoying the services of The Vine Landscaping for several years and have never been disappointed. As a senior military retired couple we are happy to support a company that is owned by veterans. I highly praise every crew that comes to perform their service!!! They are on time, work efficiently together and very respectful. So proud to support this company and recommend you consider them for your lawn care. They also hang your outside Christmas lights each year!!
The guys are super kind and friendly and the product is top notch! Highly recommended!
John and the team are the nicest professionals you could ever wish for. Highly recommended. Knows what theyre doing. The best lawn care, landscaping service in Virginia.
Good people. Passionate and honest.
John and his team has always done great work for us. From weekly lawn mowing services to mulch installation and helping with anything in between, The Vine Landscaping team is always great in communicating, hard work and care for the project!
Awesome landscaping company! I highly recommend them. Responsive and professional.
Installed lights around our house for Christmas as well as two trees - so impressed with thoroughness of design, quality and safety of installation! Team was awesome and professional. Now the envy of the neighborhood!!! Thank you Vine!!
These guys totally saved the day. They were able to get our properties on the schedule quickly and painlessly. I really like their website because you can see all your invoices and upcoming services. Aly, the office manager, was super helpful as well. Thanks guys!
I had seen their work via social media and actually talked to the owner. They cleaned up our front area (about a 1/2 acre) of sticks and limbs. The guys were professional, courteous, personable and efficient. I will definitely use them again for other landscaping work and highly recommend them!!
I contacted this company about cutting my grass and got a reasonable estimate, to which I replied by email and heard nothing back. I called to make sure the message was received and was told I was good and service would take place on Wednesday. No one showed up and I attempted to contact anyone available but to no avail until I left a comment on their Facebook page, which was removed, and left a messenger via Messenger. I was told this would be corrected. I figured this would move me to the top of the customer service as there had been a failure but by 9am, no one had called so I again had to call and ask for service. The crew that showed up spent about 20 mins on my yard and did no weed eating but I was charged the full price for service. I decided against taking photos and posting as they probably would have just been removed, like my first comment. In an attempt to cancel service, I sent email but still, received no response until I called to cancel service since I have found a better option. I hope others have a better experience with this company as mine was less than 1 star and I will never use or recommend this company again.
The technicians were very professional and courteous. They checked in after they finished and were responsive when I asked them to make changes. Good service!
This is an A+ business with great customer service from Ally. Justin and his assistant did a great job mowing, with attention to detail above and beyond.
If you re looking for someone to do your lawn don t hire this company. The lawn always looks uneven and like it didn t even get cut. We decided to cancel their services. They are here for maybe 20 minutes tops. We have a ring camera so I can see how long they are here for. They weren t keeping up with the side of our house either so it s gotten overgrown.
Hired Vine landscaping to de-weed my flower beds and start biweekly mowing. Had issues where large weeds weren t removed after the initial de weeding and when they returned to fix the job, they didn t even touch the backyard flower beds where the issues were. The Bermuda grass that I thought was removed was also not pulled from the root and has already returned. The mowing is fine, but I couldn t recommend this company for detailed services. Update: Vine sent more individuals today and they were friendly and responsive to the request.
Greatly appreciate the time and patience the Vine workers put into shaping and tidying up my hedges. Many thanks for the quick service and follow-up!
The guys were courteous, able, and fun to be around even as they had to deal with tough root problems in digging out the dead foundation bushes. On the other hand, when hired to do leaf cleanup, once in December and again in April the total cost was over $600 dollars for a small lot. Blew my mulch all over the yard, took forever to do what my wife and I could do in an hour. Never will use again!!!!! Follow up 4/30/24: Trademarks of a good company are to be responsive, courteous, understanding, and willing to work with you. After reviewing my complaint, John wanted to get more in depth information regarding my review. He fully understood and recognized my frustration for work that was done while we were away. To his credit, he made good on the work that was done and apologized for the incident, saying that his companys reputation depended on first class service and was determined to provide that. Based on this responsiveness, I will consider Vine in the future.
They just trimmed my bushes today and cleared out my flower beds that were full of weeds. They were on time, efficient, and did quality work. The yard looks great! Excellent job!
We had two trees trimmed. The team was professional and cleaned up after themselves. They made sure there was no debris left before they left. Overall I would recommend them to anyone who needs tree trimming and I would definitely use them again in the future.
These guys are the best in the industry.
I hired Vine Landscaping to completely redo a townhouse backyard. Could any landscape company re-sod a yard? Certainly. So why Vine? 1) They were extremely responsive to our requests and needs, much more so than any other company we reached out to for quotes. 2) Ronald and his team were outstanding professionals in doing the install. There were challenges for accessing the yard, and they took great care to not damage anything while still being efficient in doing the work. 3) Every individual I dealt with were personable, caring, and wanting to ensure our needs were satisfactorily met. Can you go elsewhere? Yes. Should you? I dont think so. You cant go wrong going with Vine. They will be my only call the next time I need landscaping help.
I just had the first mowing service done and they did a great job. Very fast and efficient. Their prices are really good too compared to other companies I ve seen. I know my yard has some obstacles and tough places to work around but that didn t stop them. Might hire this company to do some other landscaping endeavors in the future. Highly recommend!
Neat
Awesome experience with the Vine! They gave us a quote quickly and their team did a wonderful job cleaning up our yard!
Thank you for making our grown up chores just a little easier to manage. :) Communication is always great. We appreciate your help.
Ive enjoyed my experience with Vine Landscaping. Their user-friendly web site to their professional service...their attention to detail is second to none!
The entire experience was great, requesting an estimate to booking an appointment, and the work being done. I just had them clean up leaves that myself and my 2 neighbors had piled up. The team was curious and didnt waste time which kept costs down. Greatly appreciate the job done. Excellent value and I will look at using them again.
Im very satisfied with the work done by The Vine Landscaping. John was very exacting in looking over the work I wanted. He took precise video notes of what was to be done. Later that day I received an email estimate which I thought was fair. The next day Ronald and Simon arrived and did the work. They cleaned up after. Everything looks great. Good job Vine Landscaping!
I am really satisfied. The young men were very professional and did a outstanding job installing the mulch. I definitely be using this company for future projects
Awesome
Everyone we interacted with at The Vine was courteous and helpful. They arrived to do the work on time and did a professional job. Thank you to The Vine!
This company was very responsive to my call. I received a quote very quickly and once we agreed on pricing they got me on their schedule quickly. Workers were professional.
As per normal John and team delivered in making the entry way outstanding!!!! Completed the work and ensured all was done right! I have tried other landscapers and Vine Landscaping are the best by far. Again cannot tell you had pleased we are! John came out to plan and after review the work, was very professional. We have used the team for several jobs and always the best. Will be using them again next year for the next phase. Thank you John and team!!!!
This company was very responsive. The owner, John, and his staff are all very personable and knowledgeable.
Talk about no call no show!
Thanks for the quick and clean cut!!!
40 yrs unbridled wild growth- saplings, sm trees, long lost toys, tools, rotten fire wood. Got back 10ft perimeter around yard. Yard looks clean & cared for. The Vine team was on time, thoroughly prepared for a big job, professional, efficient including detailed clean up work! Highly recommended! A lot of bang for your buck!!
Very professional and worked consistently to complete the planting of our larger flower bed. They cleaned up the area after completing the job. We are very pleased with their work and would recommend them to other customers.
I had them trim 5 trees and cutback limbs on my roof. They did a great job and checked with me as they trimmed each tree. They did an amazing clean up. I will call them again for other landscaping
The Vine Landscaping did an awesome job at both our church and parsonage. I called them in a pinch and they completed both jobs within 2 days. Thank you John and team! Services
A car with this company logo on it drove around the neighborhood throwing marketing materials - trash, basically - into everyones driveways. So they are littering to try and get sales. Doesnt sound like a caring company to me.
I cannot say enough good about them. Helpful, kind, fast, EASY to do business with!! They are friendly & helpful! You won t regret hiring these folks! Positive Responsiveness, Punctuality, Quality, Professionalism
Great service. Very responsive. Does quality work.
Im sick of seeing fliers thrown in driveways as mine and others around by the owner of the company nobody else but the owner how we can we expect you to do good work for our lawns if youre throwing trash out into them not a landscape company I would ever consider hiring
First Mow was a success! Crew were professional and polite! Yard looks great! Looking forward to doing future business with this company!
Trim Hedges My experience with The VINE was great! A hook flyer was left hanging on my door and many others in my neighborhood. It wasn t thrown onto the ground. I called the number on the flyer and got a return call to schedule an appointment. The Vine did a great job on my hedges. I ll definitely continue to use their services for other jobs.
Ronald and his coworker were extremely professional and really helped my family and I out! Will recommend and use their service again!
What a great experience! John met with us to discuss our landscaping needs and his crew did an excellent job meeting all our expectations. Everyone was friendly and professional. Highly recommend them!
They showed up on time, asked to clarify any questions and did an outstanding job!
My grandparents used their service to restore the lawn. The front looks great ND John is working with them to make the backyard the way my grandparents want it. Great service and support.
I just cleared my yard of leaves and these jacklegs came in and blew all my neighbors leaves onto my freshly laid grass seed! Edit: I called the company to let them know and the owner was very apologetic and tried very hard to make things right. For this I changed my 1 star rating to a 3
Asked for a quote for multiple service items they indicate they perform. To include yard cleanup, lighting and landscaping Came out on Monday to evaluate.. very responsive to text and calls. John is honest and professional and runs a great business....Nate the landscaper is very good at what he does!
Lawn mowed to my satisfaction, and was properly billed for the time they took to get the job done, highly recommend!
Ronald and crew provided outstanding service their work in my yard was professional and highly appreciated
They did a great job on our flower bed and price wasnt very reasonable and affordable. For sure will call again on a future project.
Beautiful job and very professional
My experience was excellent. The response time to come out and assess my project was immediate. Nate is a great communicator. The install crew was professional, upbeat, receptive and cared about their work. Ron, Daimyan and Rayvon are amazing. Ive never had mulch put out so caringly if that is a word. Thanks to the whole crew. I highly recommend The Vine Landscaping.
The salesmen were professional and knowledgeable and the crew that setup did a great job. Lights up early so after Thanksgiving we will flip the on switch. Excited!!
They were very professional in adding sod to my lawn (in multiple places) as well as answering my questions.
Awesome light show. We love it!!
Great professional service and installation!
Superb work!
This company s workmanship exceeded my expectations. The end result was picture perfect. Vine Landscape is reliable, timely and knowledgeable in lighting enhancement.
Nate was great at presenting the service provided and he made everything so smooth, with our Christmas decorations.and the installers were so respectful and great job excellent service all around
We are SO pleased with our Christmas lights from the Vine! They look so professional that even our neighbors have noticed and asked who installed them! Jojo and his team installed them- he was professional, courteous and worked very efficiently . Can t recommend the Vine enough!
Very prompt, came out the day after I called. Even called me back after hours to answer the question I had! Great service! Would definitely recommend.
Clean up was just what I wanted.
The Vine Company did a good job on our Christmas Lights.
Everyone was so great to work with and informative. Extremely happy with the outcome, everything looks amazing! We highly recommend and look forward to working with them again!
Great and awesome job
They are extremely professional, knowledgeable, and communicate with client to ensure all work is performed and client is satisfied. Highly recommend The Vine Landscaping
Fertilizer worked great - lawn looks good. Weeding and blowing were half done
A trustworthy company to do business with. Will go above and beyond to make sure things are right.
Tremendous family company! The owner of the company operates with integrity, passion and professionalism. Very impressed by every aspect of my interaction with The Vine.
The Vine Landscaping did a wonderful job with pruning, mulching, mowing, and general clean up of my yard and is now keeping it that way through a program of scheduled maintenance. Ours is a complicated wooded yard with shrubs and trees and an inner courtyard garden and they do it all great justice.
I just want you to know the 2 young men that came out worked their butts off. They didnt stop from the time they arrived and they were very polite. They did a great job especially in this miserable heat. Please thank them. Thank you.
Pete and the guys always do a great job, they close the gate after they are done which is great with our dogs. Would highly recommend The Vine!!
Highly efficient! These folks were on schedule. Completed the job in 33 minutes!!
Johns team was early! Yes early. They got right to work and did a very professional job mulching and trimming. The mulch they put down is beautiful and the edging they did looks great, even from the street. Thanks guys!
The Vine does amazing work!! By the time they were finished my yard had curb appeal like never before. They are very professional and completed every task they promised they would. They went above and beyond to ensure my satisfaction. They provided quality work at a reasonable price. They are my landscapers forever!
Tree trimming and shrub trimming.
Great customer service - military friendly! Highly Recommend! Lawn and yard looks amazing every time!
They cut tree limbs overhanging my driveway. Professional, efficient, thorough, and safe. Very pleased with the job done!
My experience with The Vine and its owner John was perfect! He arrived when he said he would and did everything we asked for! The front flowerbeds were beautiful! I highly recommend them!
The Vine is a professionally run business. The employees are presentable and polite. The service I asked John to carry out wasnt easy, but he and his team took care of it. TheVine gave us a courtesy call, showed up on time, and they left the area better than they found it. I enjoyed having these guys on the property and looking forward to having them back this summer
Great service at a great price!!
Honest professional lawn service with attention to detail.
Good and clean work. Every time
The Vine landscaping did amazing work at our home! We had weeds galore and he removed and treated them with the child/dog safe product I requested. He was efficient, detailed, and a pleasure to work with! We will be using them for all of our yard needs from here on out, no question! If you want someone with integrity & passion . Look no further!
Great work and very professional!
We had our green giants, trimmed by Dave and he did an excellent job. Very professional and accommodating to our request. I have used The Vine for other landscaping needs and have always been 100% satisfied.
I hired John last year to remove the leaves that had fallen into my yard throughout the fall, and he did an excellent job. He was very friendly and easy to talk to, and when finished he made sure that I was satisfied with the work before he left. I would definitely recommend.
I really appreciate the alert text or email before they arrive & the invoice notification once the job is completed. The employees have always been respectful, kind & efficient. Appreciate the hard work, thank you!
Quick work and thorough. Very responsive to the needs of the customer.
I have used The Vine for mulching and gutter cleaning. They are great! Price is reasonable and that gave me a military discount, which I really appreciate. Customer service is fantastic, and they are very responsive. I plan to use them again. Definitely recommend.
Will always recommend!!! They go above and beyond with my lawn care
Great company, great owner, great employees! Super professional and does an awesome job. Definitely recommend!
Vine Landscaping came in with a very reasonable estimate (we received some truly ridiculous ones), were professional, informative and did great work. Additionally, they went above and beyond to ensure all the tree debris were removed from our green space behind the house even though there was more than anticipated. Highly recommend!
Never looked for another company after the first appointment. It has been a consistent and outstanding job performed at my location.
Nice folks, nice job. Recommend!
Very communicative and great service. Definitely recommend
Great experience and very consumer friendly
Responded very soon to an on-line inquiry and services were booked. Superb work!
The Vine Landscaping offers the most knowledgeable, dependable, and professional lawn service I have found on the Peninsula. Last fall, it was such a pleasure to turn my aeration, fertilizing, seeding and composting over to The Vine. Because of the previous poor service performance from other lawn care companies, at first I watched closely. I quickly observed that The Vine aerated thoroughly, used the very top grade of grass seed, used high quality compost, and the workers spread it most proficiently. When they found they didnt have quite enough compost, they didnt spread it thinner to finish the job. They just went back and got another load. I admired their great service. I have already asked John to put my lawn on his schedule for regular fertilizer applications for the coming year. And, the best part, no matter what services I ask John to do, I know from experience that the work will be done proficiently and on time.
Very professional and made my yard beautiful and healthy
I called about getting a core aeration service done to my yard. I did not need seeding at that time as I had already purchased seeds and just needed the aeration service. Vine Landscaping were very professional and the customer service was top notch. Normally, it takes me 2-3 days to manually aerate my lawn and this service saved me tons of time with both yards being completed in just and hour or two. I couldn t be happier with the service and communication I received throughout the entire process. I would highly recommend Vine Landscaping.
Used them for end of season leaf removal and they did a great job and came when they said they would. Would recommend!
John was so awesome. He went over and beyond to make sure we were satisfied. He cleaned up our yard in a timely fashion. I will recommend him to anyone who needs yard maintenance done.
John Hartin is reliable, honest, and always does what he says he will. We have used him for several months and would recommend him to anyone for lawn care services.
The Vine Landscaping is a top notch company. I ve been utilizing their services for a year now and I m not going anywhere else! They are very thorough, knowledgeable and take pride in their work as if your yard is an art masterpiece! Positive
Support local & veteran owned businesses! My realtor recommended The Vine Landscape to care for my lawn. They come over once a week and do a very quick and thorough job for a reasonable price! Highly recommend!
John is very professional and responsive to the customer s needs! John trimmed back (5) very large pampas grass bushes, for us they look great! We are very happy with his work and most importantly his professionalism!
The Vine Landscaping is amazing! Mr. John took the time to explain what he would be doing in our yard and answered every single one of my questions. He was ALWAYS on time and ALWAYS very professional. If youre looking for a company that will care for your lawn as if it were their own, then The Vine Landscaping is who you need.
It s nice to have a company that does what is requested each time they come out. No short cuts taken. Positive
John offers a great price and flexible schedules. He always shows up as promised and keeps in touch, responds promptly and updates me whenever needed. He is a hard worker and gets the work done quickly.
John Hartin and The Vine Landscaping did a great job at my house today. Fast service and quality work! I would highly recommend their services.
We had an incredible experience with The Vine Landscaping. John was extremely helpful & professional. He was quick with responding and very helpful with any questions we had. He totally transformed our flower beds. We are already thinking of more work we would like done so we can have him back. We DEFINITELY recommend his services!