Natural Choice Lawn & Tree Care in Newington

The owner is aggressive and rude if you don t communicate with him on his schedule. He s operating as of its 1970. Do not work with this person. There are better options.

This is a lawn and tree/shrub care company that has educated technicians that will evaluate and treat your yard in a natural and beneficial way. Additionally they offer safer alternatives to all offered treatments Finally... They offer pruning, grass seeding fertilizations and plain expert advice. To me that stands superior. My lawn looks like a carpet. And my shrubs thrive. Thank you natural choice.

I used their snow removal service for only a few weeks and somehow racked up $800 on my statement. They came up multiple times when the snow was maybe 2 and did not need to be serviced at all and the charge was $150 each time. They are also extremely unprofessional on the phone. I called to see if I can pay my statement by credit card over the phone, because they don t provide you a prepaid envelope to mail your check in and it was just inconvenient since I didn t have an envelope and stamp on hand. I got a very rude response back from a man named Derek. Apparently they ll take a credit card as long as you re pre-paying for an entire upcoming season but not paying an existing balance. That s just one example of the hoops they try to make you jump through and how unpleasant this has been. Every interaction I had with a member of their team, they acted like they were begrudgingly doing me a favor instead of me just hiring them for a service. I would absolutely not recommend this service and have since closed my account with them.

Very professional especially Ben Derek the owner and Nick they never blow you off theyre wonderful at what they do I recommend this place to all.

I would not recommend using this company. They were nice enough when they came out for the estimate and they came recommended to me. I was told that I would be billed a certain amount for each visit, for a total of seven visits. When I was reviewing the service with the owner I found out that they had done double treatments on certain days so I actually owe them quite a bit of money. I should have been told your treatments will be $xxx and we may do more that one treatment per visits however, that is not how it was sold to me. I was told this is your price $xxx, it will be the same price for every visit, we are planning on seven visits. When I spoke to the owner about my concern, he was not concerned at all and stated that I must have misunderstood. In my career, I am a sales manager in charge of the entire Northeast, if I misunderstood it is because they did not check for understanding. Very disappointed in their service. I would find someone else, anyone else, to service my lawn.

Great service, great company. Lawn looks amazing!

Ive used Natural Choice Lawn & Tree Care for my seeding and feeding needs for more than six years. I find them to be very responsive and informative as well as committed to providing great service. My results have been outstanding year in and year out regarding the fullness and health of my lawn.

Used this company for seeding. The seeds were just thrown on top of the dirt and washed away after the first rain. When the company was notified of the issue, Derek refused to send someone out to look at it. Work was poor and cost was high. If you consider using this company think again and go elsewhere.

They reseeded my front and back lawn last October . The front is beautiful . Part of the back is not so great I believe it is because a large tree is changing the topography of my lawn . Too much standing water. I am very satisfied with the work. Just recommended them to two friends.

Every problem totally resolved ! I have used other companies only to be disappointed Derrick and his lawn technicians address and resolve all issues to give you a truly beautifull lawn!!!

WOULD NEVER USE THIS COMPANY AGAIN! The owner Derrick is completely unprofessional and disrespectful. He came out to treat our yard back in 2015 and the treatment was done poorly in our opinion. We asked for a re-treatment to which he lashed out at me on the phone without any sort of conversation. He then refused to address my concerns. As a result, we have yet to pay him for the single treatment that wasnt done properly. Today he called threatening to take us to a Magistrate. He should be ashamed of himself for his behavior and how hes representing the company he owns. Do not use this company.

Answered all the questions I had about both lawn & shrubs...very knowledgeable! They were able to get weeds under control which, over the last 10 years, 3 different companies couldnt. Also using their Tick Controls and our 2 dogs have been tick free.

Natural Choice has tended our yard since we moved to Connecticut in 2016. Everyone on the office and field staffs are highly knowledgeable, and willing to patiently and thoroughly answer questions about the conditions of our trees, bushes, and grass. They also stick to using low impact, plant-derived solutions in their treatment plans. In their case natural means natural, green, environmentally safe. This makes them an exception in an industry where those terms are used loosely in branding. Also, unlike some other reviewers, Ive never had a problem with Derek (or anyone else from the firm). Hes always gone the extra mile to make sure we are fully informed of the treatments theyre using, the likely outcomes, possible downsides, and what we can do as property owners to help ensure a successful outcome, e.g. watering. I suppose its possible some people find that abrasive, or something, but to me its helpful and professional. I highly recommend this company.

Natural choice has been doing my lawn for the last 2 years. I am very pleased. Lawn has never looked better. Very knowledgeable and polite technicians. Definitely 5 star company.

natural choice fertilized my yard with out my authorization about 5 years ago , When I called to question the bill they told me that I had a verbal agreement with them from the previous season and did not cancel it. I told them many times to produce any document describing our arrangement and I would be happy to pay. 5+ years later they continue to send bills with late fees attached. At this point I feel that this is harrassment and will forward the bills to my Attorney