Majestic Lawn Care & Landscape Inc in New City

This company does nice work! Fairly reasonable. Easy to get a hold of and to deal with.

We hired Majestic to clean up our beds and to mulch. After receiving several quotes we chose Majestic based on value and what we thought was professionalism. The job was completed and looked good except for the fact that they completely ripped up a large swath of ornamental grass. i was willing to accept that perhaps this wasn’t properly communicated to them. The real issue is that when we received the bill it was TWICE what the estimate was. The explanation given to us was that it took them more time than they had estimated. I could understand if it was maybe $500 off, but the original estimate was for $3500 and the final bill was $6900!!! I understand that an estimate is just that, however, being that the scope of the work did not change and. o complications arose, I expected someone with their level of experience to be able to accurately assess a job and quote appropriately.

Staff is rude and very unprofessional- same with the Owner Joe. Never return calls. Charge very high for lawn cuts and NOT very consistent on weekly lawn cuts. I have to call them multiple times to cut my lawn especially if they have not cut for 2 weeks!! Always charging me for fall leaves collection which I never mentioned- but instructed to leave those near curbside for town pick-up. When they belgian block work in front, they accidentally cut my cable- and we lost internet for few days. He said it was NOT their fault and blamed the cable company instead!!when I spoke to the owner Joe, he was very very rude, condescending when he talks to me, and looked at me head to toe like an ignorant woman!! I will never recommend this company!! BEWARE!

STAY FAR AWAY! Reviews don't lie. Read the negative ones; those are the real reviews. Joe and his staff are disrespectful, and highly unprofessional. This review was long overdue. There's too much to put into writing. They overcharged for applications, and did a horrible job. We paid over $8k to end up with empty patches and crab grass. They also "swept things under the rug" and when they were approached about it, they didn't take responsibility for their actions and harrassed us for the final payment despite an incomplete job. Joe then had the audacity to come to our property and threaten us with a civil suit and arrogantly commented that he "never loses" a civil suit. They ultimately never finished the job, although they were contracted to. We had to hire another contractor to fix the mess they made. Horrible people to do business with and they shouldn't be in business at all. Do your homework & read reviews. DON'T WASTE YOUR MONEY ON THIS BUSINESS.

I paid a lot. Trusted their expertise. The system they designed and sold to me failed. They refused to correct it and ditched the job entirely. After I signed the very expensive contract, I was unable to reach anyone in the office to actually schedule the work, for over 3 weeks. Each time I called, I was told the person who schedules on one day a week wasn't in, or if they were they had to talk to the owner who wasn't in. When I FINALLY got "the scheduler" on the phone I was told my appointment had been made without my consent and without informing me, despite my attempts to reach them and promises they'd return my calls. When they finally began installing a drainage system, of their own design, the pipes were terminated in the wrong location and water was pouring onto the sidewalk. I texted the owner and communicated it was not acceptable to drain that way and that we could be fined. At that point, I also questioned the system design and asked why the drywell was being installed on the side of the house with the least drainage. I was assured this was the plan they saw as best and the excess water would be corrected (absorbed by the roots of the tree it was supposed to drain into ) once the pipes were correctly terminated. After the installation was complete, I was then harassed on a daily basis to pay my invoice immediately upon receipt. That were certainly communicative when it was time to get paid. The water then continued to drain onto the sidewalk. I called them out and they suggested a complicated and expensive “correction.” About half the price of the initial job. Knowing nothing about drainage myself, I suggested what seemed to be a quick and easy alternative. They agreed! I also asked them to fix the job complementary or at least for an excellent cost. I was told it would not be given special consideration cost-wise and then they ditched the job entirely. They didn’t fix it, and never heard from them again.

I've used Majestic for nearly 20 years and always been happy w/their services but at the end of this past September my son planned to get married in my back yard and Joe came over to scout out how to get the yard in a position to really show how beautiful it could be. The Majestic crew showed up a few days before the wedding and just did a fantastic job with not just the items on our agreed to list but all the little things you could miss. Not only that but they worked with us to take care of the particular last minute pruning and cleaning that came up as our plans evolved during the day. BTW the mowing team showed up the next day, were aware of the wedding plans and also went out of their way to make the yard beautiful. The event was wonderful and the yard looked great. Thanks to the Majestic crew and to Joe and the team for really being on this and making it happen!!

Have used Joe and his crew at Majestic for 20 years for mowing, tree removal, cleanup and all kinds of landscaping. He has always been great to work with. Accomodating, professional and reasonably priced. I can recommend working with them.

I initially felt really positive speaking with Linda via email and over the phone, but it quickly became very disappointing. I was quoted $150 for a first mow of the year (it was long so I felt that was reasonable for a cut, some edging and cleanup. I also had Linda confirm that they would cleanup the clippings. I sent my credit card authorization to her and they had cut the lawn during a week I was away from the property, so card was charged and I returned to the house to find that the yard was partially trimmed, with large sections of long grass entirely avoided. There also was long chunks of dried grass all over, it was clear that nothing was cleaned up. While I was gone (before I saw the quality of the result of the cutting) I asked Linda for a quote to remove some small tree stumps and long branches since we're clearing an area that was very wooded and since we knew we would be out of town it made sense to just pay and bit to have Majestic remove the yard waste. Once I realized they aren't interested in doing quality work (with new customers), I told Linda that I wasn't satisfied with the lawn care and that we won't need their services to remove the yard waste. She told me "I will let the owner know", and that was it. No response. Guess the manager doesn't care? Short story-- don't use them. They obviously are struggling to run their business since they can't even do a baseline job to keep new customers!