KC Landscaping INC in Naugatuck

Great Service they get back to you as soon as they can i highly recommend them

KC Landscaping is professional, honest, and not your average landscaping company they pride themselves on a job well done. Truly incredible company. Give them a chance you will be happy with your choice 10 out of 10 recommended!!!

Anthony and his team came in to meticulously take care of our driveway after the snow. Highly recommend!

Quick response, fair pricing, & kept in contact. Highly recommend!!

I liked the work, was fast. Ready to work.0

Great company Excellent Service Very professional Happy client!!! Services Stone landscaping, Lawn care, Service not listed

They did an amazing job cleaning up the yard and all the leaves. I would recommend them to anyone who needs yard work and lawn service done.

Always on time and professional, and always doing an excellent job !! Would recommend them to anyone looking for perfection !!! Best landscaping company around !!

Definitely 10 out of 10 when it comes to hard work and dedication in getting the task done for a respectable price ! Definitely call KC Landscaping for all lawn care needs.

They completed the project quickly, communicated well and the final product came out awesome.

They guys are great ! So fast and do an amazing job ! We have a big yard with a lot of bushes and fencing . They get it all and the yard is spotless . Kevin, Anthony and the crew are the best !

Cant say enough about them. Their crew do an amazing job every time.

I think maybe you should watch who you hire. Your drivers are irresponsible and don t care who else is on the road. Not to mention driving like a lunatic while your companies name is on the side of your vehicle. Do better KC Landscaping.

Anthony and his crew always do a great job. Their work is reliable, efficient ,and professional. I was very happy with their work and would recommend them!

Overly satisfied with all the work these guys did. Fantastic workers!

Hired KC and his team to tackle grubs in our lawn and also to widen our gravel driveway and line it with belgium blocks. Fair prices and work was done quickly and without incident. Would use again!

KC addressed all of our weekly mowing and landscaping needs. Recommended! A+

Excellent service, and they were on time..

100% recommended, very professional

My lawn looks great! They provide me with complete service (cut, weed control, pest control, and fertilizing) - Neat - Professional - On time - Always accommodating to my needs and/or changes Will continue to do business and would recommend KC Landscaping

I highly recommend KC landscaping, they are very professional and take care in providing quality service. They are a pleasure to work with.

Outstanding work! Very professional, very neat, punctual and my yard has never looked better! Highly recommend KC landscaping for spring cleanup AND weekly mowing!

KC Landscaping is simply outstanding! Anthony and his team worked wonders on my yard, paying attention to every detail. Their expertise and professionalism truly set them apart. I highly recommend KC Landscaping for all landscaping needs!!!

When I was looking for a landscape company there were a few things I had in mind. A company with quality work with proof to back it up, a company that would understand my needs and make it work, and lastly a company that cared. Let me tell you KC landscaping blew my mind. They exceeded my expectations. Anthony and his crew do not disappoint. I recommend them to everyone and they have never disappointed.

Best landscapers in the area hands-down. I ve tried many through the years. Never satisfied until I hired these guys. Perfectionists, and nice people too. Very fair prices

Nice professional cut. Lawn looks very neat. Prompt response when it comes to customer service. Ive used kc landscaping for several years now

KC did an amazing job on my yard. I switched to them after using a landscaping company that was not only charging me more $$, but was not properly trimming the property and was leaving tall grass everywhere. KC got it right and made sure the entire property was pristine. Highly recommend Anthony and his crew!

Very professional and does a great job with lawn mowing, spring and fall cleanups as well as snow plowing. Highly recommend this company.

KC Landscaping did an amazing job with the spring cleanup of our yard! They were prompt, professional, and fairly priced. I will absolutely be using them again!

I have to say that K.C. Landscaping is the best Landscaping/Snow removal company that I have ever used in my 10 years as a Property Manager. Theyve serviced 4 of the communities that Ive managed from 50 units to 100 units. I cannot say enough about the tremendous work that they do. Very conscientious and detail oriented regarding their work in addition to be being very responsive and if there is ever an issue or correction or additional work or even something where the customer asked if they could go back and amend, there isnt a business that is more timely. These workers go above and beyond. And another significant quality about them is that they can also do various other types of work such as tree cutting, pot hole patching/paving and maintenance repairs, which can save the associations/businesses substancial amounts of money on many occasions, as they are already familiar with the property and are already on site. Just as important, the pricing is more than fair for the high quality work that they do, and the prime standards that the business holds themself to. Without a doubt a 5 star operation.

Great quality work with these folks my backyard has never looked so good. They really know what they are doing more than just a regular landscaping company. They helped me out with getting the snow out of my driveway so I could park and not slide into the garage door again.

Anthony and his team came out and removed some trees and bushes from our yard, and trimmed up all the remaining bushes and plants. They cleaned everything up nice and laid down some mulch to make our flower beds look pretty. They were very easy to work with and reasonably priced. I will definitely be using them for any future projects, and recommend them to my friends and family.

I first heard from KC Landscaping LLC. one winter when his employees were scraping ice off my neighbors sidewalks and other walkways. I was very impressed with how they did their job, as safety is of the utmost importance to me and my tenants. Anthony responded to my inquiries in a very timely manner. I know they are a company I can trust. In fact, year after year, they continue to clear snow and ice from storm to storm. They plow driveways, snow-blow sidewalks and walkways, shovels staircases and salt them properly. If I need to speak to Anthony, he responds quickly. At KC Landscaping LLC, I never felt out of touch. As such, I highly recommend them as it not only saves me time but also lightens my load and lets me know that my tenants are well taken care of.

Met these guys while they were mowing my neighbors lawn. Asked them to mow mine and they were there the next day! They did an excellent job, I highly recommend them!

Anthony and his crew are awesome! I had been looking for someone to cut my front and backyard which are fairly large. He was referred to me by a friend and I contacted him and he and his crew were able to squeeze me in the sane day that I called. My yard looks awesome. They did an excellent job. Highly recommend!

I contacted KC Landscaping for a price on hedge removal. The agent who I worked with was very helpful and got back to me right away with a very reasonable price. The team came by and did the work quickly and efficiently and Im thrilled with the results! I will definitely use them again when were ready to do our next project!

They went above and beyone my expectations! I am delighted!

Thanks for the last minute mow, I appreciate the effort and the yard looks great!

Professionalism at its best. Was able to fit my lawn into their busy schedule the day after talking to them. Incredible team!

We had Anthony come out to look at some land we needed cleared out and leveled. We waited through weeks of storms that set our date back but I can assure you that trusting the process was worth it. They came and knocked it out of the park. Special message to him and his team....Thanks again for clearing everything. Appreciate you and your team for making this land look good. We will be using you guys again when we get ready for the next project of clearing!

Anthony took care of my lawn today and I couldnt be happier! He came on time, worked quickly and efficiently and gave me a fair price. I will be utilizing their services again for sure!

Had been busy and not able to cut my lawn, with kids extra activities during the week and having baseball on the weekends or having the rain my grass was out of control. I just contacted them and they didn t have any issues on helping me out, by the way my grass was very long. They came bye this morning and did an awesome job.

Anthony was great. He was very professional and friendly, gave me a great price and got the job done in a timely manner. Very happy with the service Positive Responsiveness, Punctuality, Quality, Professionalism, Value

Anthony and the guys at KC Landscaping are great at what they do. Call them for all your landscaping needs

Excellent service!

Been with KC Landscaping for several years now. They take great care of our lawn all summer and keep us shoveled out all winter. Not sure why folks say they cant get in touch with KC Landscaping. Weve never waited more than 30mins for a call back or text back. Customers for life!

We have been customers of KC Landscaping for several years for snow and lawn care. During the recent icy snow storm, Anthony and his staff were especially kind, responsive, and attentive to our needs and to those of our neighbor!

Anthony and his guys are phenomenal they always take great care of me and really do awesome work, I am always pleased with his quality of work they are reliable and very professional and I highly recommend these guys .

After one visit from KC, our lawn has never looked so good! They were friendly, prompt and professional, and left us with a perfect yard for the fall cleanup. I wish I had taken photos to show how dramatic the before and after was. I will be hiring them for all my lawn care needs going forward! Editing to add that they also do a spectacular job with snow removal! They plow the driveway completely and shovel out the walkways and stairs. Im so glad Ive found this company.

Great communication, quick response and quote! Would highly recommend!

Everything came out as expected and then some ! My walkway was a complete in just two days and it makes a world of a difference.

I absolutely love this company! They are so responsive, friendly, and the quality of work is outstanding! I email, or call and within the hour I get a response. They have accommodated my requests to have them come plow earlier than expected so I could get to work on time. They came and did a spring cleanup and dethatching before my nieces party, and it looked awesome! It was honestly like a whole new yard. This is my first year of homeowning, and they were recommended to me and from now on I will always recommend them! They are the best!!

It was my first time ever hiring someone to cut my grass. Im really happy with the way my lawn came out. They were super helpful and quick to respond to my messages whenever I had a question.

Great , quick service. Anthony replied quickly and got my lawn mowed when other companies no show or responded to my urgent request. Highly recommended

They have been taking care of my lawn for three weeks now and I could not be happier! I called them after my tractor died, and they were very responsive and came out quickly. They are very professional and my lawn has never looked better, I highly recommend them!

Very kind and professional. Provided me with next day service. Highly recommend!

This is an awesome company! Well priced. Always on time. My lawn has never looked so good. I highly recommend them. You will not be disappointed!

Anthony and his guys showed up on time and did a great job at the task at hand . Looking forward to having them back for spring clean up and mulching !!!

Hired them to plow my driveway and shovel front walk. Very responsive and professional. Excellent customer service. Thank you!!!

Great team of professionals- work with them for many years! I can count on them to get the job done right.

Anthony and Juan did an amazing job on our front and back steps. They carefully removed the blue stone and set them properly. We used KC Landscaping last year also for a huge brush clearing. Their prices are very competitive and their staff respectful. Will use them again.

Quick, professional, clean, work done quickly. Very polite, good price. Finished work was excellent. I would recommend KC Landscaping for your yard needs. Positive

We have KC landscaping take care of all our landscaping and snow removal needs. The service is always punctual and top notch quality. Would recommend to anyone as we couldn t be happier with them.

Great work done by KC Landscaping. Yearly comes and does a fall cleanup. Awesome job! Easy to contact and great to work with . A+

Kclandscaping was my landscaping company of choice for slightly over 3 years. To start the service was great they appeared to be concerned about my lawn care needs and dedicated to customer service , but boy was I wrong. Need them in a pinch? Don t bother ... Don t try to call them because they will give you false service dates & never show. WHEN & IF they show they will rush your cut, and leave skid marks across your front lawn. Don t even try to call them out on their horrible customer service because at the end of the day this is a money hungry company that takes on more than they can even chew & that doesn t actually value a customers feedback & they will drop you abruptly when you raise ANY concerns. They want you to pay on time, although they themselves are never punctual for mowing days... If by chance you re someone who wants a subpar cut with no actual set mowing days & ZERO STAR customer service (since you absolutely will not receive a call back from this business) then KClandscaping is the perfect fit for you .

Kevin and Anthony do a great job on my lawn every year! Always honest and caring! Have referred most of my friends and family to this lawn care company!

Kc Landscaping has been providing us with snow removal and Landscaping services for several years.They are truly a great company. They are very professional, always on time , prices are reasonable , and provide quality work . Even in emergency situations they show up promptly. Great owners! Highly recommended

Great company if you are looking for a professional work! Fast and reliable!

After struggling with few landscaping companies not showing up. I called KC landscaping company in an emergency situation. The administration young lady is so kind! She then immediately add me on the list and the service crew showed up next day. Their professionalism and great quality work amazed me. I will always recommend them to all my friends and family.

This company goes above and beyond what you ask for. They totally transformed my yard over one season and look forward to using them for many more. All I can say is give them a try and you wont be disappointed.

I ve used KC landscaping for years. Such friendly owners and staff. Lawn always looks beautiful . Give them a call for any landscaping needs ! Very professional !

Anthony and his crew are very professional and on time. He did a huge project for me which included leveling my whole back yard and dugout an area for my pool to sit which I wanted to do for the past 15 years he did it in one day. He is very reliable and trustworthy. If I could give him 10 stars I would!!!! Positive

KC Landscaping is a reasonably priced and responsive company. I use this company for lawn mowing, cleanups, and snow removal. Always pleased with their work! KC Landscaping wants their customers happy. The crews are hardworking and take pride in the work they do. My experience with them has been great!

Anthony and his crew provided the most quality of lawn care services. They were a pleasure to work with, and the owner was responsive and beyond helpful with his recommendations. If you are looking for a hard working team and quality services you found your place. Thank you!

With both my mowers down and needing to get my home ready for a sale,I contacted Kevin. Within 2 days my lawn was complete(it would have been 1 if not for a wash out rain the day prior). Lawn looks great and the price was surprisingly cheaper than what I expected. Thanks Kevin and Crew!!

TRY SOMEONE ELSE. Was quotes $50 bucks, BI-WEEKLY Service since my lawn is less than an acre and that it would be extra if they had to do more than one pass. I ended up being told that they will no longer offer bi-weekly service and got charged $150 for the first visit. 3x the quoted price is ridiculous and they didnt even do the job correctly. Overpromise and under deliver at its best.

I tried getting them to come out for a spring clean up, and then a bi-weekly mowing, since I used them last year for the same services. Started calling them in April, and they kept telling me that I was added to the list. Waited until May, and they told me that it would get done before Memorial Day. Never showed up. Called them again in June, and they told me that I was added to the list, and would be there that weekend. They never showed up. I called and cancelled them.

KC took care of our overgrown grass promptly. Theyre very thorough with their process and the owner is very easy to reach out to. Thanks so much!

Great company! I use KC Landscaping for all of my yards needs & absolutely love the work they provide! They are quick to answer any calls and questions I may have, extremely professional & provide high quality work! Highly recommend!

Friendly, fast and reliable. They take care of their customers and really value what they do. KC Landscaping is the way to go for all your landscaping needs!

Anthony was extremely professional and friendly. The crew did an exceptional job with the cutting and edging of my lawn. You can t go wrong with this company!

KC Landscaping is the best around.......They always go above and beyond the call of duty when it comes to your Landscaping needs......The crew is always friendly and they always do an outstanding job no matter if the job is big or small.......I highly recommend them for all your landscaping needs

I had gone through different lawn care services like a revolving door for years, it was so hard to find someone who could provide all the services I needed, on top of maintaining the same great quality of work consistently. So many would either raise their prices, or provide me much lower quality service from the first couple jobs. I ve been with KC landscaping for 2 years now and have never had to think twice about it. They have provided amazing service, time and time again, and always surprise me with all they are capable of doing, including remodeling my entire back yard, and updating my irrigation system. On top of all that, they are a very kind, fun, and professional group, from top to bottom. I just wish I had found them sooner in my home owning life.

Reliable and competitively priced. Couldn t ask for more. 10/10 would recommend.

The professionalism showed by the crew was outstanding. The yard looks amazing and they got all the little details that other company s look over. I highly recommend them to anyone looking for lawn care or landscape work.

KC landscaping is the best around. I have a lawn that is a little over 2 Acres. The pricing I got from the other estimates were outrageous and couldn t compare to KC landscaping . They make my yard look like a golf course every time they mow. It s been 3 years now that they have been treating my yard and they always make my outside look like it can be in a magazine. I usually don t leave reviews but I am so happy with their services I figured I let everyone know.

KC landscaping provides great service and value. They re flexible and easy to work with!

Cant say enough good things about KC Landscaping. Professional, Courteous, and Accommodating. Highly recommend this buisness. Anthony went above and beyond to make sure i was satisfied.

These guys have been taking care of my Grandmother s lawn for years. They always provide great quality work and care for their customers!

Enjoyed the service with a milled driveway cover over. Good material and detailed staff to ensure an even and compressed surface. Anthony and Kevin always go out of the way to assist and deliver with quality. Much appreciated crew.

Very professional people, really care about there quality of work

Amazing job. Always there when you need them. Courteous and professional. Would recommend to anyone

Very professional! Always on time and they do great work.

KC LANDSCAPING is a great company, very friendly staff good service I ll definitely recommend this company.

KC landscaping is a landscaper you can rely on. This company takes care of all my lawn-care needs in the spring, summer, and they remove the snow from my driveway and walkway in the winter. What I love about them is their timeliness and efficiency. When I come home from work, my lawn is freshly mowed, mulch is laid, and upon request, flowers are planted. In the snowy months, while my neighbors are getting up early to shovel their driveways in order to get to work, I wake up to my driveway and walkway being plowed by the time I have to go to work at 7:30am!! I m telling you, I have been with this company for 4 years and the customer experience and service is the best thus far!!

KC landscaping was recommended to me by a friend and I was not disappointed. Anthony is very personable and professional. Him along with his team did a great job on my lawn and I would not hesitate to hire them again!

Such a great team of hard workers! Ive used KC Landscaping for my lawn maintenance and snow plowing. Theyre always neat and you can tell they have pride in their work! Ive already recommended them to a couple of my friends and will continue to do so. BEST in the business!

Great customer service and are willing to work with you. Went above and beyond of what I asked them to do.

We hired them for snow plowing and have had great experience. The lot always looks great when they are done.

A great company that handles a wide range of tasks. The crew is very reliable and puts in quality work year-round. A pleasure to do business with!

KC Landscaping met my expectations, I would recommend them to anyone!

They go above and beyond to take great care of our lawn. I wish I had before and after pictures to post from when they did cleanup of our yard and deck after a recent storm. Great crew paying a lot of attention to detail each week.

Hired the company to take care of my parents property, best decision I ve made yet and Had the chance to build a great relationship with the owner, great guy! Thank you guys again!!! 5 star

Kc landscaping has done many projects for me and my family. They have met my complete snow removal needs for me and my siblings. They are a true all season landscaping business. Spring, summer, fall and winter. 1 call does it all. You will never regret calling kevin and anthony. Professional from beginning to end.

Very professional and an eye for detail.

KC landscaping did a complete overhaul of my yard and put in 50 trees. I would recommend them to anyone in Connecticut for your house or your business.

Kevin and his crew have been my go to guys for years due to their prompt and attentive work every time. Whether it s routine lawn maintenance or snow removal, I know I m getting the best when I call KC.

Professionalism, attention to detail, fair, competitive prices and top notch work! Very highly recommend!

First time using KC Landscaping, and now I think I will be a long time customer.

KC Landscaping is a tremendous company- professional, dependable, courteous, and generous. The owner Kevin is a man of high character and integrity and his team takes after their leader. Great group of friendly, skilled landscapers who make our yard shine every time they are here.

This company never answers their phone and does not return voice mails left.

I recently purchased a house & was looking for a landscaper to help figure out what to do with my overgrown yard. KC Landscaping was very responsive, checked the yard & came up with some great ideas. I had a few of my own as well & they are very accommodating, executing it perfectly. I plan to use them regularly going forward!

Great job with fall cleanup. In and out in 45 minutes!

I recently saw a post on face book from a senior citizen needing her driveway salted after an ice storm hit the area, she was in a panic due to the condition. Knowing Anthony, I sent him a message asking if he could help the lady, he responded immediately and offered to salt her driveway at No Charge. Thank you Anthony for taking care of our seniors citizens and neighbors. Bernice Sandt

Excellent, reliable and dependable .

They dont answer and they dont call back.

Today I came home to a beautifully cut lawn! Anthony has been so professional and has answered all of the questions I had. It is a huge relief knowing that the great professionals at KC Landscaping will be taking care of my yard!

Great experience with KC Landscaping, the yard is taken care of in the spring and summer professionally and the snow is removed in the winter. They are in and out of the yard quick but never miss a spot, they are professional and friendly and do a fantastic job.

Excellent service! Always on time and the job was completed beautifully!

Kevin and everyone at KC landscaping have been a pleasure to work with. When I had a problem with some sod that had died they replaced the sod at no cost. Its great to have a business that value their customers and stand behind their work. Customer service is first and foremost. I highly recommend KC for all your landscaping needs. They have a customer for life. Fred S.

Called three times, explained what I was looking for and was told three times they would send someone out to give me a quote. No one ever came and they never called back.

I would like to say I normally dont write reviews. However KC Landscaping deserve a a good review. I call and ask for an estimate. Kevin said he will drop by and give me a price and if we agree on the price he could possibly do it on that same day if not the same day than the next day it could be done. After an hour or so he gave me a call and we agree on the price. When I came home from work I was extremely impressed in how clean my lawn was. They were very detailed in their work. I was not expecting for them to do it the same day because I know around this time of the year he could be extremely busy with other customers. But they did and I could not be anymore happier. I will be using them for future project as well. Thank you again KC Landscaping.

Great Job! Came out incredibly fast and made sure my driveway was clear of all snow!! Ill be using KC Landscaping every Winter!

Ive had KC Landscaping on lawn duty since the spring of 2009. I have engaged them to do everything from mowing, trim shrubs, aerate my lawn and even adjusting my sprinklers. All has been done with a professional attitude and no excuses. They just work. If it rains they send a message letting me know when they will be back. If they are putting fertilizer or weed control down they always call and message so I can keep the animals inside.Their customer service is top notch. The lawn care people are very efficient, polite and they go an extra mile. They coil hoses, pick up toys, even dog toys, left in the yard and put them on my patio. I was amazed to come home to my trash cans returned from the bottom of my driveway!!! I mean who does that?? Many neighbors have picked up KC Landscaping since I have started using and recommending them. Oh yeah... my lawn looks spectacular too.

KC Landscaping is a first class organization. I used KC to install a new lawn after a major exterior renovation project at my residence. Kevin (President/CEO) has been involved from start to finish and has given sound advice and guidance on the new lawn....He and his crew have been attentive to the needs of the project and ensure that every aspect has been accounted for....The result is a lawn that is 100% better (health and appearance) than the prior lawn and could rival any new construction lawn job. I will continue to use KC Landscaping for all of my lawn needs and would absolutely recommend them to friends/family. Kevin and Crew - thank you for your efforts and subsequent results. -DF

For years, I had the worst lawn in my neighborhood. I constantly dealt with blemishes, patches, and an irritating brown tint. I tried everything. Home remedies, store-bought chemicals, etc. Finally, I turned to the professionals. KC Landscaping identified the source of the problems and eliminated all lingering issues. Their aeration, fertilization, and seeding methods completely rejuvenated my lawn, removing all the dead layers and replacing them with thick, green grass. And they did it with incredibly attentive customer service. I NEVER felt like just another lawn on the block. Even now, I will only trust KC Landscaping with my lawn s maintenance. Count me among their fully satisfied customers, for sure!

KC Landscaping does a great job on our lawn - it always looks the best. On time and on task. Will ask them again for next year!

I WORK 75-80 HOURS A WEEK AND I BARELY CAN CUT MY GRASS LITTLE OWN TREAT IT. I CALL THEM TO SET UP A TIME THAT WE CAN MEET. WITHIN A DAY A GENTLEMAN SHOWED UP TO MY HOME AND WE TALKED ABOUT WHAT TYPE OF SERVICES AND PRODUCT THAT THEY PROVIDE AND AFTER ABOUT 20 MINUTES OF TALKED I DECIDED TO GIVE THEM A TRY. AFTER 4 MONTH OF THIS SERVICE MY LAWN LOOKS LIKE SOME OUT OF A LAWN AND CARE MAGIZINE. MY LAWN IS GREEN AS GREEN CAN BE. THE SHRUGS LOOK FANASTIC, I VERY HAPPY I DECIDED TO GO WITH THEM. THANKS GUYS

I called and once they came to remove the weeds around my house they did a fantastic job. For any of my landscaping needs there is no other company I will call in the future, But KC Landscaping INC.

After having KC Landscaping refereed to me my brother. I was astonished by the beautiful work They did planting flowers and bushes around my yard. If any one is looking for high quality work give KC Landscaping INC a call.

For the first time ever i have decided to have my lawn maintained by the professionals. doing the lawn myself just wasnt cutting it. With many referrals from friends and family, I was pointed in the direction of KC Landscaping. For two years now they have been taking care of my property from weekly mowings, to trimming shrubs and even fertilizing. My lawn has never been so green and picture perfect and all at an affordable cost. They have never let me down and are always punctual with their schedule, getting my lawn done on time. I would definitely recommend KC Landscaping to any one looking for the right company to get things done.

I have been using KC Landscaping for the past 2 years and they have always excelled with their work. Their crews are always uniformed, polite and do excellent work. My yard always looks the best right after they mow, and continues to look great until their next visit. Their pricing is very competitive. I highly recommend their services. They always go above and beyond!

I have been using KC Landscaping to maintain my lawn and shrubs over the last several years. Their work has been quality and dependable. My lawn used to be loaded with weeds now all I have is nice green grass. I also appreciate their frequent communication with me and responsiveness to any problems. Pricing is reasonable for the quality of work performed. I recommend using KC Landscaping, you will not be disappointed.

Always friendly, on time and never had an issue with. Great for the community

They do Great Work! Kevin is a hands-on owner who goes above and beyond to ensure his customers are satisfied.