543 Expy Park Dr, Nashville, TN 37210, United States
TruGreen provides local, affordable lawn care in the Nashville area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Nashville community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 615-692-5009.
What a ripoff of a service! The people that did the service NEVER treated my whole lawn. They did half the job if that, no idea what I was paying for then. Rarely entered my backyard to service the lawn only if I was present did they do their job. Just lazy employees that you have to watch to make sure the entire lawn is treated. Don’t tell me you did something when I watched you place a flag in the lawn and then leave
I built this home, seeded this lawn over 30 yrs ago. Its NEVER looked this bad , take a look at the pictures. $2k+ for you to destroy my lawn. Why someone at TruGreen continued to treat it , not alerting corporate is mindboggling. Complained, had two different people come out take pictures with ZERO followup. You call customer service, it ques you to a customer service call center who takes a message. You cant get anyone on the phone, no one is accountable. Obviously your fertilizer brought a handful of problems, had insects or drew insects and a mutiny of other problems with it. To each side of me, my neighbors grass is immaculate, how mine used to look. The man that came said, no, its not TruGreen , its your problem, they "TruGreen" didnt do it. Great, no responsibility taken, Im $2k out and another $8k as estimated as Ill ahve to pull up all the grass and reseed. DO NOT USE TRUGREEN THEY WILL TAKE YOU AND YOUR LAWN!
Just canceled my account. The guys they send do not treat the whole lawn properly. On the last 2 occasions, they were only in my front yard; they did not choose to go to my backyard or sideyard. I have cameras all over my property. Reaching out to customer care service doesn't do anything. They have no clue how to solve this. There should be a monitoring system on their end to check what their field guys are doing. Horrible experience.
3 years and this is the best my yard has Ben sent they start !!! What a joke and now they want fix it !!!!
We have had the worst customer service we have ever experienced with any company. Our first treatment was great. Lawn looked wonderful. Next visit they applied a fertilizer that we learned from their employee after the fact was bad and they were having issues all over. As a result, our new $8,000 sod for our new home is turning brown and getting worse day by day. We were told a tech would come out but unfortunately it’s been 3 weeks and still no one. We get appt dates and every time (3 Times now) it gets to be close to 6pm and we get a note saying they cancelled our visit. If that is not bad enough customer service is not local so you deal with NJ, CO etc and all they tell you is they will escalate our concerns. Last night same thing happened. Waited till 7 and then got the cancellation. We found out this AM they booked us for next Tuesday. I wish I had read the reviews prior to hiring them. Buyer beware - check reviews. No one calls you back after all our calls.
If I could go lower than 1 star I would. I recently purchased sod for the new back yard and scheduled TG to come out and spray from grub defense, to limit the moles. They showed up the next day and didn’t spray for grubs(what moles eat) and then proceeded to say they would come out the next scheduled visit to spray for grubs. 2 months later and my yard grass is basically ruined. Would not recommend TruGreen in Nashville to anyone. They are in and out of your yard in 2 minutes, not spraying areas or hardly spraying at all, worst part is they make up their up agendas and bill you for it. My buddy up the road uses a different service and has had great results. Will update results after switching providers
We wanted to find a company to fertilize and weed our half-acre yard in Franklin so I started reaching out to various companies. TruGreen does a lot of marketing so I ended up on their website first. After inputting all of my information, I received a call from a TruGreen rep. He gave me a price and explained their services. I thanked him for his time and was going to call other services to get prices. He got annoyed that I did not want to sign up immediately. He became very pushy trying to make a hard close. He finally said “Whatever man” and hung up on me. I got quotes from TruGreen $257, WeedMan $154, Lawn Wise $160, another local company I can’t remember the name of for $100, and Lawn Pride $140. I went with Lawn Pride because the price was reasonable, the person I spoke with was courteous and knowledgeable, and I felt like I was going to get a better service with them. Since that day, 5 TrueGreen representatives have called me offering to match or beat any other price, telling me to break my contract with Lawn Pride, and trying to make a hard sell. I have a roofing company and I want to go business with companies that operate the same way I do. Charge a fair price and provide a great service. Not large sales/marketing organizations that throw a high price out there and then garras people into a hard sale. 10/10 do not recommend. Pictures are for reference from our yard.
The service technician was quick and efficient! Spoke with me first to update me about the delay get this treatment completed after answering my questions he quickly went about the treatment and finished not missing any spot! Great job! Specifically Steven Weaver showed up to give me a professional job putting everything into his work moving the aerator around not missing any spot as a previous technician and assured me this job was not about the company's name but his and his pride and confidence put me at ease that my lawn is being cared for by one of the best! Recognize and reward! He's earned it!
Larry Cradler did our lawn treatment. He was is a nice young man and very professional.
I would definitely recommend TruGreen. Since using TruGreen, we have received many compliments regarding our lawn.
True green claims to not have insurance on their company vehicles.
He did an excellent job. Appreciate your hard work and letting me know what was done.
Great service
Great job.
Doing a good job improving the property at 5521 W Shady Trail. Larry C is the most professional and thorough Service Rep we have experienced. What a Great Employee!
Leonel came today on time. Sprayed my bushes with fertilizer . He did what he supposed to do, and then he left. Thanks
Tech was friendly, professional and knowledgeable of treatment options and shared information about future treatment once plants have more growth following the severe freeze in December.
Friendly, good communication and efficient!
Mitchell was great, even after I forgot to unlock the gate. He informed me what he was doing, and closed the gate when he was done. Thank you.
11/25/24 Today my technician, Mr.Darius G. Performed lawn airation and overseeing. He also thoroughly explained what was needed next for a successful application. As a consumer, that s all you re asking for from a company doing business with you. Do the job correctly the FIRST time and offer any tips to maintain the work done.
Julian extremely efficient and friendly.
Raul did our yard today. I am very pleased with the service that I received today.
My technician showed up as scheduled performed my service efficiently then checked with me for any questions or concerns. Very nice and polite
They do better than doing nothing. They only put enough chemicals to stop most problems. You have with your yard? But yeah, like I said, better than doing nothing.
I highly recommend Mitchell for your lawn maintenance, hes very professional . Give that mam a raise !!
Justin is a very polite young man who keeps me well informed. Like the text updates from the company.
I like the same tec coming to do each treatment. My service is in the first year. Next year will give me a better response. So far so good
Great and knowledgeable young man You are fortunate to have him
CHASE DID A EXCELLENT JOB ON TREATING MY LAWN TODAY. THANK YOU SIR
They did a great job and my yard is still green in the middle of December thanks true green
Julian is great! Highly recommend.
He was fast and efficient. Very polite.
Tech was professional and informative. Was able to answers my questions
Very friendly
10/ 29/24 Raul was excellent. Friendly and professional and did a great job! Hope to have him next time.
Very polite and thorough!
An outstanding technician, Harrison, C, went above and beyond my expectations! He was very professional with his work and how he treats the customer.
Alan B. was great. Although it was raining, he stood in the rain and answered all of my questions without giving me the side eye.
Anthony was very professional an a pleasure to work with
Consistent thorough quality service is the ingredient to great customer business relation relationships.Dristan did a fantastic job. He paid attention to details and I really appreciate the consistency that he provides. Please continue to send DTristan to perform my lawn care is amazing!. Thanks, Kenny.P
Mitchell was very professional and nice.
Great job. Very nice guy. I d like to have him come back when ever possible
Very friendly and professional
Lawns are looking good. Reliable service.
Patrick did a great job!
Very helpful and willing to do whatever I asked. Great job!
Alex was excellent today. Thank you for retreating the spot areas that needed it.
Mitchell Smith did a great job. Very professional.
ExcMy tech was Johnathan excellent service from TRUGREEN. He took the time that was necessary to do the Aeration & Overseeding correctly. I Rate him a Plus 10 !!!
First service when fever well and I was please with tech Complete coverage and fast grass growing green
Very professional and displayed attention to detail. Excellent representation for Truegreen.
Excellent lawn care professionals.
Mitchell was a very friendly and courteous young man. Thanks!!!
Raul was very friendly and competent. Thorough and quick.Great job.
Larry did a good job thoroughly spraying my yard and pointed out problem areas. I would be pleased to have Larry as my regular service man..
Tech was very professional and polite
Disclaimer: This review is meant to be constructive. I appreciate the technicians efforts, they have a hard job out in the sun, but training and overall management/structure should be evaluated internally. I suspect Tru Green, as a whole, is probably a very good company. My review is for the specific branch that has been managing my lawn in Nashville. Very disappointed with the way my lawn care was managed. I have not seen any appreciable difference in the state of my lawn, despite following all of the recommendations they provide in the after visit summary. A different technician is sent to my home every single time and they must keep very poor notes because no one knew what the overall plan was. I am under the presumption that there never was a plan to begin with. I feel that they treat every yard in the same way and there is no tailoring the services for the needs of the yard. Furthermore, no one attempted to communicate with me. They send you an after visit summery which is just a template that the technicians copy and paste. Nothing about my experience made me feel that it was Tailored lawn treatment. Twice they attempted to aerate my lawn and could not do it. The most recent attempt, they damaged my fence and I am pretty sure they did not even aerate at all. I was still charged $400. If you are in the Brentwood/Nolensville area, consider a different company.
The technician Alexandrea made the service call is a 10 for me. She was smiling, respectful, friendly, and efficient. She took the time to explain to me just what was going on with my yard.
I purchased lawn care service for the express purpose of getting rid of crabgrass and dallisgrass in my yard. Treatments have done little to remedy my problem, in spite of several complaints to the company.
Justin is an excellent professional for true green. He did the aeration and seeding about 10 days ago and germination is already happening in my yard. Today he spreaded seeds in the spot where manual spreader is needed. Overall, he did a wonderful job and I am hoping to have a good lawn this year. Thank you , TrueGreen.
The technician was very thorough and did and excellent job seeding and aerating our lawn. He was very personable and pleasant to talk with. He really showed he cared about his job and assuring he satisfied all my instructions
After several attempts , They got my service corrected. Thanks for the follow up. I appreciate the Xtra effort!
Rayshawn was courteous and professional when he discussed what his process was today. He did a great job and took time to assure our entire yard was treated properly.
On time. Great job!
Steven Weaver preformed aeration and overseeding today. He went above and beyond and as a result has received high praise from me. We discussed the work order he had and agreed it was not correct. He agreed to complete the work as we discussed. He was thorough in his work and saved Trugreen from having to send another specialist to my home. He is to be commended for his commentment to providing the best service to a long time Trugreen client.
I tried to cancel for 2 years, they kept coming anyways, kept charging me, and then sent me to collections. every time I would get them on the phone, they would say everything is taken care or, paid off, then a bit would come. there are many other reputable companies. Dont use these guys.
Excellent
After the first time my wife watched them pull up, stick a flag in the front yard, drop an invoice on the front step and drive away without doing the service, we let them make it right by sending someone out to actually do the work they billed us for. Today, I watched as a truck drove up to do my seeding and aeration, then immediately drive away before getting a message that my service couldnt be completed because my pet was outside. They could have knocked on the door to let me know, but I guess it was too close to quitting time. Regardless, Ive canceled my account with them and am currently in the market for a service provider that actually provides the service.
The technician was prompt, friendly and very professional . He explained what he was applying and what to expect . He answered any questions I had to my satisfaction and made recommendations
My TruGreen lawn is beautiful!!
The speed of service has been incredible. I received my first treatment 2 days after contracting with True Green. The staff is friendly, professional, and efficient. Job well done.
Michael did my service today. Great job!!
Their techs are top notch!
Both employees were so courteous, friendly knowledgeable and we would definitely request them back.. excellent work.
Our service rep was friendly, knowledgeable, and professional.
Service was great
Chase did a great job today. He very professional, personable and takes pride in his work. Asked questions and followed through. Would definitely like to have him back for the next application!
TruGreen keeps the customer happy even if they have to return and treat again. We ve been using TrGreen Chemlawn more than 20 years.
Our TruGreen technician, Valaji T. Provided excellent customer care. He listened to our questions and effectively addressed our needs.
Very effective treatment to the lawn. Weeds are controlled and the turf became thicker over the years.
Today 8/24/24 at 12:50 turning off south Cumberland , one of the TruGreen work trucks (white male, short black hair) , ran a red light almost hitting me head on and then flicked me off. After getting in contact with customer support the lady had a nasty attitude about this situation. No one in this company cares about the safety of others . They let their drivers driver around recklessly with no care about their company image or safety of others Edit: forgot to add he laughed as he was flicking me off and driving away
On Saturday 8/24 is date of occurrence. I wish I could leave a 0 star review. I had one of their truck drivers run a stop sign and almost hit me with a head on accident. He then laughed and flip me off as he sped away so I couldn t get a truck number. i called in and the first customer service rep was extremely rude. She told me there is no management to call or speak to. They don t take complaints about their drivers. She laughed and told me to call the cops or stop complaining. Then when I asked to be transferred she lied to me several times saying she can t transfer calls. If I wanted to try I should call the Spanish line as she laughed. I then hung up and called back and got Alyssa. She was respectful and helpful. She filled out a complaint form for me and sent it up the chain and I am now waiting on a reply from management. Terrible representation of a company will never be using their services.
Algernon was nice, hopefully my yard will bounce back from the armyworm infestation soon.
After a year with them I have more weeds than before. ZERO!!!! customer service. I called 5 times and still nothing . So I canceled my service with them.
Great job
Excellent service with remarkable results.
Always does a great job and lawn looks healthy
Chase M has done a very professional service to my yard, I appreciate the job that he has done and would like for him to continue doing my yard.
Kaitlyn was great very professional Staff that was here today was great as well
This is probably the biggest scam out there. They killed my lawn, their treatments are done half assed, and although they guarantee you ll be satisfied, it shouldn t take you calling to have them do the job over again. Take care of your lawn yourself, at least you ll know the job was done correctly.
I already did a review a few minutes ago. Tony was very nice and took the time to look at all the issues I had questions about. He took pictures and texted his boss to make sure all my questions were answered. He is a great representative for your company
The TruGreen rep was very thorough and extremely pleasant.
Larry and his crew do a great job, and theyre nice people. I cant ask for more.
TruGreen and specialist Mitchell did a great job on my lawn!
Had Brandon stop by early this morning as I was cutting my lawn. Asked if he had other clients he could take care of in community. I neede about 45 minutes to finish. He said no problem and we both continued on. Very pleasant and friendly! Thank you Brandon!
They take of my yard and if I have any problems, I feel I can call and they will take care of it.
Kaitlyn .c she did a great job. Had a wonderful conversation with her about the lawn very knowledgeable very professional and that s what I m looking for lawn care. Thank you again tru green recommend highly
I started using tru green in October last year and my yard looks worst then when I was maintaining. I highly recommend finding another company to service your lawn
A cookie cutter plan for every yard.
Was lied to about service, they upsell tree care and don t have trees the guy made it sound like it was for the lawn. Then was charge for it. Cancel all services
In the beginning, I was very pleased. Now, not so much. They cancelled a service i had scheduled that was recommended by their specialist that came out to look at my deteriorating grass. I was told the manager would reschedule it. He has never rescheduled it. They didn t even bother telling me why they cancelled it. I had to contact them to find out. And now, seeing the manager doesn t seem to care, i went and scheduled it online. The employees are very polite and try to be helpful but every question i ask, it seems like a guessing game.
Steven did an amazing job, I am very pleased. His work is very through and I was left very satisfied .
Great customer service and communication
Darius was excellent as usual. A+
I am surprised that they got weeds under control in my yard just in two treatments and their fertilizer is keeping my grass healthy, and their flowers, bushes and tree service keeps it insect free and healthy. Plus, the service guys kept me posted when they will be coming, starting and completion of the treatment. Again, they surprised me by doing an excellent job and excellent communication.
The westher was cold and misty. Thanks for your appication to my trees and schurbs.
My lawn was actually a neglected 1 acre parcel of land with a house on it when I acquired my home. Lets just say in most areas the weeds had won! I decided to give TruGreen a chance at the impossible. To my delight, there was a noticeable change after each treatment. I got more improvement from than I had imagined possible! Thank you, thank you, thank you!
Steven was very professional & kind. He took time to answer my questions, even in the rain.
Professional and complete. Never a worry with Trugreen!
My service was done with skill and attention to my needs.
Michael P., my technician, was attentive, knowledgeable, concerned for my specific lawn needs, he was present, polite, and personable. Please send Michael as my routine technician. Thank you!!!!!!
My lawn was exceptionally taken care of by Justin at Truegreen. He attended to all the critical areas of my lawn without question .thanks!
Jude did an amazing job and covered all areas of need. Very detail oriented and has a friendly demeanor. 10/10!
Super job
DRISTAN, T was very professional, and did a good job
Very thoroughly done!
Great service. The gentleman that came to do our service was supper polite and professional. Would recommend to anyone.
Jonathan E. showed up, explained briefly whats to be done, and between him and another co-worker completed our lawn within an hour (in the rain!) We received a detailed service plan afterwards (online) with his observations, recommendations, advice and products applied. Nice work. Thx guys!.
Answered my questions. Completed service as requested. Great Job!
Good communication, on time and lawn looks great!!
Jude was fine. Why did the PDF report say that we didnt talk when we talked for 10 minutes?
Ethan B. Came to my address this morning to discuss what is going on with my lawn. My lawn mowing company brought the brown spot fungus to my attention. I called TruGreen to set up a consult about getting a specialist out to confer that a fungus is in my lawn and I wish to have it treated asap.I will call to get a plan set up this afternoon.
Every person I have spoken to has been helpful, professional and caring. Great customer service!
Fast and effective.
I Love my land services!
My Lawn Specialists - Claude M, provided excellent service. He notified me when he arrived and provided a detailed explanation about the service. He was courteous and prompt. I would recommend using True Green to others.
Claude McKissack was terrific! Very professional and polite!
Service Rep was very informative an helpful. On time did his job very satisfactory
Today Justin K did a great job he was nice and explained a few things to me to help better my knowledge of our lawn! He was very respectful!
Prompt, courteous and respectful. Great experience. Thank you Tru-Green !
Once again outstanding work TruGreen. Loyal customer.
Patrick McEwen, is professional and kind. So far so good received my first treatment today. Looking forward to the journey to restoring my lawn.
Lucas K. Came out & spoke with me, about what he was there to do. NICE RESPECTFUL COMMUNICATION. He also did a Great job on spraying/fogging my property for misquotes
Larry was my specialist and he went the extra mile by taking the time to talk with me about my service.
The service to date has been good. I would appreciate more advance notice for appointments of at least a week. I ve had three treatments but have missed being at home for each of them. Thanks in advance for your assistance.
I can begin to see the difference and results in my grass!
Damark B was very professional and knowledgeable, he answered all my questions and provided me with important information on my lawn going forward .
This was my first pest control treatment, I will update once I get a couple of more treatments
The technician was friendly and ask if we had any concerns or problem areas. As far as the actual results of the product I will only know if I dont have mosquitos.
Larry was great! He identified the areas of my lawn that needed to be treated and even pointed out areas that needed attention that I was unaware of and treated those also. Highly recommend.
Very helpful. Showed up on time, explained the treatment, and was very polite.
Jude P did a fantastic job! He took a lot of time to walk the lawn and discuss my yard issues. He worked very carefully and made sure to get every square inch of the lawn treated. He was very thorough and I really appreciated his concern over my lawn issues.
I used your competitor before. And I have to say that this service with trugreen has been heads and shoulders better than the last service I used. Im a Trugreen customer for life!!!
Great service. Thanks
Good job!
Good job
Seth did a great job on my yard today. He saw the problem with an area in my backyard and recommended a solution.
Very Happy
Service is always great! Technicians are always kind and professional. Dedicated to providing a great service. Thank you!
Alan B. Did great job. Asked if I had any questions. I liked that
TRUGREEN is great and my lawn looks terrific!
Lieopoldo did a great job today. He is a very professional and intelligent young man. I hope he continues to be my representative!!
Liked technician Larry C. After treatment I requested him as my sole lawn technician.
He explained what is going on with my yard. (It s a mess). He gave me a timeline of what to expect. He was awesome! He knows his stuff
Lazzarius noticed a few issues we weren t aware of and suggested remedies. Much appreciated
Leopoldo treats us like family and love the way he makes sure that we are happy with his service
My lawn looks great. Friendly, polite, & professional.
Ask for Darien to be your technician. He really understands customer service.
Not sure their tree and shrub treatment works
Trugreen is a JOKE. I had 2 techs to come out and spray my lawn for weeds and they ALL sprayed only half of my lawn. A supervisor was supposed to come out a 3rd time, but another tech came out. Instead of doing a respray, as I asked and confirmed, they did a lime treatment without my knowledge and charged my card for the service. Its been a HASSLE getting my refund. I HIGHLY recommend NOT using this company!!
I wasn t home when the technician arrived so I can t comment on much. He was only here a few minutes after I arrived home. Time will tell if the service is worth it as I will see if it makes an approvement.
Hi! We are not a customer, and based off of our experience with the salesman, we never will be. I live in the Blackman area of Murfreesboro. We had to call the police to get the solicitor to leave our property. He began screaming at my neighbor for asking him to leave her property. When I pointed out that I have a no soliciting sign stating I m immunocompromised on my door, he just got his phone out and began recording myself and my neighbor. Of course he didn t record the part with him screaming at my neighbor and myself. After posting in the neighborhood group warning neighbors, I learned that several others had awful experiences with the salesman too. One told him he was going to report the salesman to his boss and the salesman just said good luck w that this company will never have our business. I ll cut my grass with scissors first.
Anthony did a good job and was very professional.
They did one treatment for weeds & then never showed up again. Their service appointments were continually cancelled even on days with beautiful weather. On top of this, they don t even put dirt down in lawns with low spots or rocky soil; how is my yard supposed to look like a golf course if you aren t truly full-service and never actually come out to service my lawn?
Happy to be part of the tru green family. It looks like the weed killer is already starting to do its job
Always receive excellent and fast service. The service man, Jalon, is very pleasant and informative. Ive used several lawn maintenence services in the past. Tru Green is the absolute best of them all.
Jeremy was Great..Came early and was much appreciated!! Sprayed our lawn for the first application and can see already a difference..Thank you so much!!
I ve tried numerous times over the last year to cancel this service. They continue to show up and bill me. You can t call them locally. You re routed to a call center in India. The last time a representative came to my place, he got his truck stuck and destroyed part of my yard. Do not use this company.
Best Tech I think I have ever had. He was very polite and thorough. I would like to request he service my account every time.
1st time they came & sprayed. Technician was super nice. I m hoping for the good results I was promised by this time next year!
Looking forward to seeing lawn condition improve. Jonathan was great to work with.
The misunderstanding was cleared up after the call .
Chase M. serviced my lawn today. Upon arrival I showed Chase my property lines and the areas of concern. Chase was very attentive to my concerns and did a very thorough job on this application.
Expert Service and informative
It has only been one treatment, but so far I have been impressed with the lawn technician, lawn treatment and the process as a whole.
My TruGreen Specialist Damarc Burton was professional and answered all my questions. I appreciate good customer service. Our yard looks great. Thank you.
Thank you, the lawn looks beautiful! Justin did a great job. Trugreen has been doing our lawn for years, our grass is the envy of the neighborhood...
Joseph is a very nice person, he explained everything that he was going to do.
Anthony is an excellent communicator and professional technician. Recognize his value, intellect, and personal pride. Give him the training he needs to succeed. More importantly, give him the support he needs. He is the face and reputation for TruGreen. Value that!
They are always on time and explain everything they need to do
Larry C. was prompt, courteous and answered all my questions. I m looking forward to greener grass as the weeds disappear!
Halon did a great job. Thanks
The service is good but trying to talk to a person there is a nightmare, I called several times and you get a recording of average wait time is always 1 minute , I never did get through to a person.
Terrible experience with being billed multiple times for services I never received. Took 5 calls to get them to stop billing me they even turned me into a collections agency after I had received confirmation verbally and in writing that they would clear the fraudulent charges to my account. Also, the scheduling was inconsistent sometimes I d get a notification minutes before a service was to occur. Frequently did a sloppy job or missed portions of the yard.
Great service! Ethan was professional and courteous, he arrived on time and we walked the lawn so we could discuss areas of concern. Thanks again Ethan.
Cleo P performed my services today and he is the very first technician that took the time out to talk to me about my lawn. Awesome job Cleo P. Thank you so much.
I would like to personally think CeeLo, for his professionalism his knowledge of product services sold by TruGreen. Thank you! so much, CeeLo! for an outstanding job.
I was very pleased with the spraying of fert. and weed control that Jeremy did today. He covered my yard completely as some seem to rush and not do as well. Again i appreciate the job Jeremy did today!
I hired Trugreen to rid me of weeds on my lawn. After numerous months, they were unable to kill the weeds, maybe because they kept spraying the same chemicals on them each time. Not only did the weeds not die, the flourished. After getting tired of them coming back out with the same results (the definition of Insanity), I fired them. Because I would have gotten the same results if I sprayed water on my lawn. If you are thinking about having weeds killed in your yard, please think about another company.
Please continue to send Patrick to my house for service. He and his peer seemed to take their job seriously, and cared about performing a good job. Both of them explained the process of what they were doing, and what to expect after the treatment. I havent experienced this from Trugreen in a long time.
The best part of todays experience was Jon Jonathan Elliott. He rang our doorbell, we walked the yard together, we discussed what type of weeds I had. and his recommendations. As far as I am concerned, I would want no other tech to service my lawn. He is TOP SHELF!
Patrick and Jude was excellent. If true green, keep representatives lawn care, people like them, I would always stay with them want them to do my lawn all the time, the two young men, Patrick, and Jude.
Our yard is beautiful and everyone who comes by compliments it. Weve been using TruGreen for about 6 years. This is the 2nd home theyve been treating. They are easy to do business with. It usually takes a good year of treatment to begin seeing results, but when you do see results youll be very happy! Highly recommend TruGreen.
Leo came out to our place for the first time and he was quick, kind, professional and I will ask that he comes back on the next round ! He was thorough all the way around.
Our lawn care specialist Taveruis takes care of our lawn as if it were his own, he is always very polite, professional and thorough.
When Larry M comes he always does great job!!!
Very nice
Timothy was professional and courteous and spoke with me to insure he knew the property lines.
New customer. Christopher answered all my questions in a very professional manner.Hope I see him on next visit !
Been a customer for several years and I have the Best lawn in my neighborhood. They always knock and ask if I have any questions before they start and even follow up before they leave. Incredible customer service
Anthony did awesome job. He addressed all my concern and recommended me to look at the lawn and if no activity of new grass, call him back. He is absolutely 10 out of 10 . J
Jason the service tech was knowledgeable, pointed out and showed me what he was seeing and what needed to be done. He was extremely helpful.
Darian was very polite and answered all my questions
They done a good job on helping me on getting rid of my weed problems and making my yard look good
Jonathan Elliott with TruGreen did an excellent job on our 52,000 sq ft lawn. He was both knowledgeable and personable and answered all of my questions. Great hit TruGreen and great job Jonathan!
Haley Dagnan was my specialist and she was great! She listened intently as we walked around the yard to locate the underground fiber and took great care to stay off of it. She also was thorough in her work aerating and overseeding the entire yard and did a little extra when I asked her to go over some ground cover I m trying to get rid of. I appreciate her work!
Outstanding
Davis was very patient with my questions and educated me on the process
Glad for TruGreen s annual aeration and seeding to keep my lawn prepared for another Tennessee season!
Bret M. was polite , professional and quick. So far very impressed with my new service, should have done this years ago.
I never once got to interact with the gentleman that applied the grub service I never seen him nor did he knock on my door. I dont even know if the service was actually done.......Im disappointed in your service and just may cancel it altogether.
Very courteous, knowledgeable and friendly.
Brett is a true professional! His truck was not equipped with the small aeration but he was able to improvised and still get the job done with the big machine. This shows true dedication and commitment to get the job done and satisfy customers with excellent service.
TruGreen gave me the run around, then finally gave me a quote and we agreed upon a service. They said they would be out in 5 business days. But when I called them about scheduling they had dropped me and I wasnt even scheduled. My experience leads me to say they do not do what they say nor follow through. Look elsewhere!
Christopher H. did an excellent job and was very responsive. I hope he can treat our lawn again next year.
Great service and solved issues.
Trugreen has turned my lawn from 80% weeds to 90% grass. It looks so nice now.
I will have to said dont call them , very unprofessional when talking with customer
Darius was very knowledgeable and professional, and answered all my questions! Very personable as well!
Been using Trugreen for a couple years. They took a pretty sad looking yard and made it spectacular.
I am not saying I would never use Trugreen again but I could buy a lot of lawn care products, fertilizer, etc. with what I paid. Maybe Im just lazy, also 80 y.o. (update), Trugeen has contacted me to visit my location and talk, worth another star for trying harder, and being concerned.
Cheap is rarely great and great is rarely cheap. Dont bother. I called to get an idea of what services where left for this year, 2023, and was told by the sales rep on the phone that its different everywhere in the US, even though I had already asked specifically about TN. She told me that Id have to give my home address and full name to see specifically. When I told her that Im not comfortable giving that to her to avoid needless marketing efforts, she said, Well, you can call us back when youre ready to give that information. Then, she hung up on me. I called back and got the same nonsense from the next lady. I asked to speak to a manager about it and was told I couldnt, then got routed to an endless hold message. Absolute garbage.
Fly-D completed our aeration today. If Truegreen were smart they would clone this lady because she was on time, detail oriented, professional, and very thorough. Ask for her out of Nashville to get the best work done!
Tim was great. Thanks a bunch
Keep it up! I m excited that in a few seasons, I m going to have a very lush and green lawn!
Morgan was professional and helpful.
I m not one to normally leave good or bad reviews, but this one was too much to not share. I was sold a package in the fall of 2022 to seed and aerate and then maintain for 12 months. Prepaid, only to find out in November that it was too late to seed and I had not even paid for that package. So I ended up with an initial weed spraying that killed everything in my yard and no grass to replace it. By spring, the weeds were back, but no grass. I then got 6 more months of weed control that did nothing once the weather warmed up. Seems as though the chemicals aren t right for the season. Absolutely a joke. Feel like I could buy weed and seed and do better for 20 bucks. Fast forward to now. Fall has arrived. Finally time to seed some actual grass on my own since they conveniently couldn t find the recording of the call where I was sold the grass package, so sprayed my own lawn, let the weeds die, rented an aerator, bought grass seed and a spreader, and fertilizer. 8 days into this, TruGreen sends me a text about an upcoming service appointment. Having just spent a fortune on wedding my own lawn and having been watering it 4 times a day for over a week, I called so they wouldn t come destroy my grass. Spoke to the account manager in Nashville for 17 minutes. He guaranteed that they were only going to put fertilizer so as to not destroy what I d just done to my yard. Tech shows up while I was working and sprayed my entire lawn. Over 500 bucks down the drain and they won t even call me back. I m furious and this will not be the last they hear of me. Pitiful.
I am a widow and my husband always kept our lawn like a golf course.It was beautiful! I Never thought it would look that way again! I was sick my yard had turned into a weed patch.. Trugreen makes hugevgty
Larry was able to do exactly what I have been requesting. Thanks
Outstanding! Prompt, courteous and thorough as always!!
Very good service, everyone is very professional and friendly
He was a very good and friendly tech!
Technician Patrick M, had to come and redo an aeration and over seeding that was not done correctly. He was not the technician that did not do it he was the one that had to come and correct it. He did a wonderful job. He was polite and answered any and all questions. I wish he was the only technician that could take care of my yard. All the other technicians for the over seeding and weeding would only do half of my yard every time. So areas of my yard look like TruGreen does not ever treat my whole yard because the half that is not getting treated makes my whole yard look terrible. Every time I look at my yard I feel like I wasted my money.
Work done well and efficiently with such professionalism. Thanks!
I had concerns about my aeration & overseeding so they sent another technician Kendall Anderson. He did an excellent job reservicing my lawn. Compliments to this young man and customer service.
This is a great company for me. Because everyone is willing to help from office personal to field technician.
He did not knock on door to speak with us We have a ring camara that would have picked him up
We didnt have TruGreen and didnt WANT TruGreen, but didnt have a choice as they took over the service from our previous company, Waynes. We decided to give TruGreen a shot and were disappointed...the serviceman was here for all of 5-7 minutes and didnt do anything. Watched him walk around our front and back yard and then drive off. 2 min later got a report from them saying per our conversation but never had a conversation with him other than him saying Im here to do your lawn service. I have since called and cancelled my service.
Our service man this time, Larry, did the best job of all. Wed like to keep him.
It was good
Grass has not really improved that much in a year.
Prompt, friendly and professional service
Great job
Excellent!
I have been using True Green for fertilizing and weed control many years. Their products and service has always been very good. Keeps my lawn looking good. But, their pricing continues to increase to the point I may soon have to schedule less treatments per year!
They doing awesome job. I will definitely recommend for others to use them for their lawn care.
Did not perform service and billed me for it. :(
James B., Done a professional job!
My yard used to be just a weed patch. After only one year of my lawn treatments by TruGreen my yard is just green grass. I have truly enjoyed my yard this year and plan on using TruGreen again next year.
Great customer service and very friendly staff.
Great job!
Shaquille was very professional and very thorough.
TruGreen is pretty consistent. Now that they have their auto draft system in place I am enjoying the work provided spread over an 11 month period. Helps keep me on budget.
I have had Trugreen come out several times to treat weeds. Every time they treat the weeds, they never die or even turn a different color. The only thing they can do is treat it again, to no avail. I could have sprayed my own weed killer and probably would have had better results or at least would have saved several hundreds of dollars. The last time they scheduled for a re-treatment they canceled near the end of the day and now they can come out because of snow and rain. Trugreen says they tailor the treatment to each lawn, but I think they spray the same stuff on everyones lawn. Save your money, dont hire Truripoff.
Awesome Company, Great Management! Call them! Ask for April :)