1615 Executive Ave, Myrtle Beach, SC 29577, United States
TruGreen provides local, affordable lawn care in the Myrtle Beach area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Myrtle Beach community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at (843)213-3969.
We were not here at the time of the application. From my cameras I knew the property was taken care of. I’ve been a long time client of TruGreen in Northern Va., and that excellent service has transferred to our new home in SC.
Our tech Dan arrived bright and early on a Monday and went right to work. I asked about the treatment and he was great with an explanation of the process. I just signed up so this is the early stage as a customer. So far. Great
I should have trusted my instincts and avoided TruGreen after a bad experience with them when I lived in NJ. Unfortunately, I made the mistake of giving them another chance after moving to Myrtle Beach, and I regret it. When I first signed up for their lawn service, I was encouraged to take "before pictures" to track my lawn's progress. I'm glad I did because the "after pictures" showed I wasn’t getting the service I paid for. On four separate occasions, their technicians supposedly came to my house but didn’t perform the service. Each time, I received a notification that a technician arrived early in the morning, knocked on my door, and was sorry they missed me, followed by a report of the treatment they claimed to have applied. However, no motion was ever detected by my security cameras, and my dog—who alerts me to anyone approaching the house—never reacted. The final straw was when I personally witnessed a TruGreen truck sitting in front of my house for just four minutes before driving away. Shortly after, I received the same automated report claiming the lawn treatment had been completed. Despite receiving several phone calls and emails from TruGreen representatives offering discounts of 20-50% on future services, I decided enough was enough. Although I had no issues with their mosquito control, I canceled that too. I refuse to do business with a dishonest company. I was at least able to get a refund for the last three treatments. Save yourself the frustration and look elsewhere for reliable lawn care.
We have been using TruGreen on our shrubs and greenery for over two years. Kevin, who is our TruGreen specialist, takes a true interest in making sure that our shrubs look and remain beautiful. We could not be happier with the service that he provides with regular treatments and suggestions in maintaining their good health. We would definitely recommend TruGreen and their products and services!
Chris L. Did a fantastic job.. he's an asset to Tru green
TruGreen is a fairly good company and they try to make things right. It came back to retreat my lawn but only treated it for weeds. I was under the impression that fertilizer would be included and the bare spots would clear up. It did not happen. I will stick with TruGreen for now because I think they are the best ones out there for the money.
Dmond A is hands down the best customer service on planet earth. I am a disabled folk and he is very concerned about my lawn puts down the proper product even help me with my mowing height when he first came around water, etc. I never met somebody like me who is very knowledgeable about their craft, this gentleman deserves a huge raise because my lawn speaks for itself. Oh by the way, my grass is centipede grass. Enjoy the photos.
Lawn, shrub and mosquito techs all show up as promised. The lawn has greened up nicely since their last application of fertilizer. I've been a Tru Green customer since 2013 and I'm still happy with their pricing and performance.
Jay did a great job. Pleasure to deal with.
Really nice young man and seemed knowledgeable of the job. Thanks.
The technician was very good at communicating the process and cared about my dog being off the lawn for an hour
Chris L did a great job putting down our fertilizer!
Good job.. The lawn looks better... Very professional.
My technician, George, is professional, knowledgeable and friendly.
Good service and polite people
Polite helpful and knowledgeable technician. Lawn looks really good
TruGreen has been very responsive to our needs. Our lawn has never looked better.
He thoroughly explained what has to be done in the early spring
Everyone at TruGreen has been informative and professional!!
Robert explained what he was doing and watch for the dog
Very nice gentleman!!
Christian was very helpful he explained everything to me About the application he just applied
Dan Townsend provided excellent service He spent time reviewing lawn care needs and explaining options
4 Star for now. Months to go yet.
Great job
Kevin, explained what he applied and took time to answer my questions!
Nice job and conversation
They are great and very professional and always on time
Adonison was very professional and personal. He explained the product he was applying and how I needed to water allot for the first 24 hours
Jay tok the time to answer my wuestions
Jay was professional and informative. He was veryknowledgable and was able to answer all of my questions.
Very pleased with True Green service. They make recommendations for improvement and followup on them!
Davis did a good job and He is a very polite and nice guy
My true green service is outstanding. I highly recommend them for their complete service offering.
Specialists arrive as planned. They applied various things. Communicated. All is great but let us see if I turn GREEN!!
Jeremy arrived on time. He was very professional and listed to my concerns. Thanks Jeremy!
They are the best in lawn care... certainly made my lawn look better. Thanks Dan T.
Am counting on no weeds this year. We had too many last year. I believe TruGreen got rid of them this year! Yay! Recommend Jeremy. He is knowledgeable and communicates well
The technician explained exactly what this procedure was to accomplish. Very friendly, knowledgeable and professional.
Kevin did a great job. He was very attentive to my concerns.
Tariq was on time and performed an excellent job. The gentleman was extremely polite and went above and beyond at moving things. I appreciate his help and kindness.
Very pleased!
So far so good!
Service was provided in a timely basis, as is always the case!
The tech was polite and professional!
I am impressed with the professional attitude of every TruGreen technician who cared for my lawn. I am also very pleased with the customer service personnel who treated me with respect and courtesy and took the extra step to advise, educate, and solve any issue that confronted me. I can only hope that this excellent relationship will persist in time. Thank you!
Jeremy, as always, is very polite, very professional, and very knowledgeable! He is definitely an asset to your company!
Very professional knew what he was doing he was in and out of here really quickly answered all my questions Ricky is really a good man to emulate
Excellent service
The local TruGreen office is fantastic. They are always ensuring that we understand the process and, they are constantly on-time.
On, time, friendly and knowledgeable.
They say they are coming and never show up. I call them and they say we reschedule you. I have been reschedule 3 times on my second service. They are not reliable. And my yard does not look good,my neighbors yards looks much better then mine. And they just mow and water.
We got our plant treatments today and John G who applied the treatments was very professional and did an excellent job. He has a lot of knowledge when discussing my garden beds.
Another great service today by TruGreen on my lawn. They came out to treat the spotted spurge and other weeds that were trying to take over my lawn. Big thanks to quality techs at TruGreen like Jay S. who pride themselves on delighting the customer. Highly recommend TruGreen if you want a great lawn!
Very informative and very helpful in answering all my questions. Great service!!
I ve been with this company since 2008 And I am satisfied with them
This is the worst lawn service in the world. They sell you a service and don t provide what they are selling. Their big sell is you get free follow ups. That happens two time for every visit. Then you get charged for the service that you prepaid for. Stay away from true green I would give them a zero if I could
Ryan was very helpful in all the questions I asked and if he didnt know the answer he researched it on his phone. True Green is lucky to have Ryan!
Tech showed up and did a great job for this service.
Generally attentive to my lawn
Hi, Your business is top shelf. I appreciate you! I love the notifications of when you are coming, and the service I am getting. I recommended you to my friends. Thank you, David J. Huiras
Excellent service and results
Horrible service. Sprayed two of our apple trees and killed them. Trees were fine prior to me WATCHING them spray them now they re dead. Sent a supervisor out to look at the trees. Said, well we don t spray apple trees but if we did it s not anything that would kill the leaves. Weird since they re now dead and were fine BEFORE spraying. Would not recommend since they talk out both sides of their mouth. The supervisor was more interested in whining about driving out to look at the trees that they killed. Check all the negative reviews on Yelp and stay away from these crooks.
The lawn technicians are very knowledgeable and efficient.
Luke was great today. Thanks Kevin K handled everything well today. Had good suggestions. Thanks Chris took care of the mosquitos today!!!!
Spread granulars all over drive way an walkways.. Unfortunately they do not blow off the fertilizer even when you asked multiple times... Now we have a stained concrete...
Thanks for your services I pray that everything goes well with my grass as well thanks again
Dan T. arrived when expected and applied the product, left a notice on my lawn of treatment and sent me an email describing specifically what was done. Quite pleased .
Very good service grass is greener and thicker.
Vinny was extremely knowledgeable and took the time answer any questions I had.
Great person doing a great job.
George has been treating the bushes since we contracted with TruGreen. He is always on time, polite, and always rings the bell to check if we are home and have any question. Extremely polite, friendly and conscientious.
New service started yesterday, tech explained what he was putting down and made some general comments about getting the new sod going.
Keeping our lawn looking good
Chris was a joy so early in the morning ! He listened to my concerns and did what he needed to do to kill off those petty mosquitoes !! Seeing I m a mosquito magnet let s hope I can spend more days outside in my beautiful yard ! Thanks Chris
I appreciated the fact Tariq (technician) let me know what he had completed today but also what the plan would be for the next visit. Also noticed the amount of dollar weed on my neighbors lot and told me that would be a battle to keep out of my grass.
Micah was very helpful and informative. My questions were answered directly and easily understood. He was professional friendly and a joy to talk with as was the gentleman with him whose name I did not catch.
Good customer service
I sold my house over a year ago. They called me to schedule service in July of last year and told them I sold my home. Now they are wanting to charge me for a service that was done in April of this year. I have gotten numerous phone calls to schedule since then. Each time I tell them I sold my home. I called again today as I received the same bill. Lady answered and said my account was closed. Then after 5 mins on hold she said I only canceled two of my services last year and not the aeration. I asked her why I would keep that service but cancel everything else when I sold the home? She got nasty and said she didn t know. The best she could do was refund half of the bill. I said that was unacceptable. She hung up on me. This is the second representative from this company who has hung up on me when I have tried to get the situation resolved. Horrible customer service. Added a pic of the email I received this morning but not with my personal info on it.
After spending $800 on lawn care, we now have the worst looking lawn in Conway, SC. TruGreen has very poor customer service and now we have so many bare spots in our lawn that we need a pallet of sod. Do not use this company for your lawn care.
Chris was professional, courteous, and explained everything about the service
Great Work! Keep it up!
Everybody was very professional
No response Office said someone was coming to look. 1 week later and still no show We fixed the damage ourselves.
Tariq has a very pleasant demeanor and does a great job.
The technician Michael S was very professional. He took the time to explain to me what he was doing. He is very personable and makes sure to do the job right.
Very good a service & a very good Doctor!!! Staff is very nice & professional!! Doctor Wentz is a very kind & caring man!!!!
Great on time service by knowledgeable techs
Thank you for your advice concerning lawn fungus and treatment of affected areas. I believe this fungus came from next property adjoining mine and has spread from mowing other nearby properties with the disease from one mower by a lawn Company. Appreciate TruGreen sending Tech Triqot treating affected areas. Thank you. Jim E.
So far so good!
Mir Garcia who came out to Service, my lawn was very pleasant and Knowle was able to answer my questions. Answer me directions, one care for my mom. I really appreciated that nice word, Mr. Garcia.
Last year 6/22/2023 I bought a year service to save $50 instead of paying by the visit. So on 5/14/24 I see on my credit card statement I got a $69.21 charge from TRUGREEN. I called, said my TRUGREEN service plan should have one more month left. Then said if I renew for another year they would take the $69.21 off my bill. So DO NOT !!! get TRUGREEN and pay for it by the year. I was not happy with there service and was going to cancel anyway. I guess that $69.21 is a way they get you to renew for another year or if you dont renew your service they just found a way to stick you for $69.21 for leaving. If I could rate below zero stars I would but here is a one star. I will have to give TRUGREEN credit they called yesterday and refunded my $69.21 and said they would send a manager to look at my yard and address my concerns.
Professional staff and easy to work with.
John arrived and completed his work in a timely fashion.
To early to give any ratings till mid summer.
Terrence came today to spray for mosquitos. I was informed 2 or 3 days before that they would be coming today, Monday. Today, the reminded me they were coming and let me know when they were on their way, when they arrived and when job was completed.very pleased. Thank you...
Our technician, Chris is extremely professional, friendly and knowledgeable. Thank you for your service.
Fertilized. Whenever feasible I have introduced myself to the technician. All have been professional and courteous. However, seldomly do I ever see the same technician. When I point out areas of concern or my property boundaries there is no pass down from one technician to the other. My areas of concern are not passed on to the next technician and my concerns are never evaluated from one lawn service to the next. Thus there is no evaluation by the technician of a previous treatment. The only evaluations left by the technicians are very general and offer little advice to remedy concerns. One reason to hire TruGreen is to receive professional advice to enhance my lawn. Without consistency and follow on suggestions from your technicians, I may as well treat my lawn and not hire TruGreen. Respectfully, Your Customer.
Regienald G was very professional, and took the time to answer any questions and explain to me what I needed to have done to help my lawn get healthier
The service was/is great. My lawn care specialists Thomas was very friendly, courtesy and professional. As well as informative.
Luke is great he takes his time and makes sure all your needs are met. He also shares his expert advice.
Doni was very professional and polite. Also gave me tips in how to better taking care of my lawn. And answered all my concerns. After almost a year and still have some issues with the lawn, we ate trying to continue with the service. Thank you.
Very good quality of service and reliability. They will redo anything that wasnt right as soon as possible. They keep their promises and do what is best for your lawn, shrubs, pest control etc. Above all, is that they keep in contact with you about what they are doing or are about to do. We live in Brunswick Plantation in North Carolina and we see TruGreen as a good value.
I havent been too pleased with the results thus far with the lawn. When Don arrived he assured me of the reasons why the lawn is not optimal yet and gave me solutions for repairing the situation. He was pleasant to work with and extremely knowledgeable
Techs show up soon after notification is received alerting me what they are there for.
Friendly and respectful
Did fantastic job very knowledgeable
Everything went well the mosquito program was explained to me in full. The gentleman who did the service was very nice
He has diagnosed our lawn problems with mole crickets and says he will be back to treat tomorrow. He did not have the product on his truck today. He was knowledgeable and polite.
Salesman rang my doorbell twice then banged on the door. Our neighborhood clearly has a no solicitation sign, stop allowing your sales people to enter neighborhoods like this. It s constant.
I am very pleased with this company as they are responsive to my concerns and take great care of my lawn. Service is excellent and I highly recommend.
TruGreen specialist showed up on time for scheduled service. Answered a few questions I had and was very thorough. Too early to tell but expect to see results in 10 - 14 days. Very satisfied at this point
Robert was on time, evaluated the condition of my lawn, and took accountability for getting things fixed. He scheduled services to get rid of the problem and nurse my lawn back to health. Thank you for listening and acting fast.
Jay is extremely knowledgeable about everything!! He answered all of my questions and helped educate us on the correct seed to use if needed. We would prefer he does our yard on a regular basis as our Service provider!
Christian was kind and took his time to walk with me while he explained everything he was going to be applying today. Thank you, Christian
Tru Green is easy to deal with. The guys(s) are here when they say they will be and take care of the lawn in a timely manner.
The technician was very friendly and informative. Im very happy with his work today. He addressed every concern that I had.
Extremely expensive way out of my budget . If your rich then they are the best for you .
Michael J was fantastic. Super helpful and knowledgeable.
Mosquitoes
Just switched to true green, first visit, on time, professional and efficient hoping for big improvement with my lawn over the next year
TruGreen has served me well & my lawn is proof. If you ever have an issue, they strive to correct by revisiting, thoroughly explain the issue/reasons & make sure they have resolved any issues. I also use TruGreen for my tree, shrub, & mosquitos treatments. I did try another well known Lawncare company because they were a few bucks less & it was not a positive experience. After 3 months I stopped their service & TruGreen saved my lawn!
Finallty sent someone that I could talk to was helpful was kind was educating me and would love nothing more than if Vinnie comes every time as my service tech repeat every time he cared about the customer he cared about my mom. He cared to educate me amazing.
We talked briefly as he was doing this first treatment! All be good so far. Thanks!
Your representative Elston Marcetta was very persistent in getting the job done and her personality made the process a delight. She a keeper.
Terrance was friendly. He took care of putting the line treatment on our lawn in a good amount of time and answered my questions regarding the safety of our pets.
Our yard still look dead in spots - we don t think y all are doing that great of a job
Tariq T did a thorough job...pls have him do All my applications
good lawn care but their customer care is in India ;-( very dissatisfied knowing they are using foreign labor instead of American for phone service , will consider local business for next year
The tech was professional and efficient
Great job
Jay S. service tech came back to re-apply nitrogen to my yard. He apologized for first application (his spreader malfunctioned & had to fix it in the field). The first time the spreader did not spread the nitrogen properly - so the yard had yellow streaks where it was not spreading. Jay S. explained his situation with the equipment and reapplied to areas that were missed by the spreader the first time. Jay S. Is a valuable member of Tru-Green and greatly appreciated by (Gene N.) customer. Thank you Tru-Green for making this right. I m happy.
As always, fantastic job by Kevin
Work successfully completed as scheduled, thx
Very professional technician who applied the product today. He recommended for us to sod our lawn. He is 100% correct, our lawn is bald with just sand. We are very close to the beach.
George was quick and efficient. He let us know when he getting ready to start and when he was finished.
Didnt see much difference in lawn..to aerate lawn was gonna be almost 600 additional to the 860 I already paid...the field guys and office for scheduling were never on same page especially if you needed to reschedule service
Kevin just completed my shrub and tree treatment. I asked him to show me exactly what he was doing and why. I m usually not home so I was unclear as to which trees and plants were treated. He was so kind! He explained everything as we walked around the property and he told me what to look for as the summer approaches. Kevin was excellent!
John came earlier than usual and was kind and didn t wake me up. That was very thoughtful.
So far so good with the service, still waiting to see how the product works it was just done.
Even though it was raining, our technician took great care of our lawn
Very pleasant young man who explained what he was gonna do. Good experience
Anthony is great. We want him to do our service every time or else we will consider cancellation. . Phone reps were terrible. They promised one time as we requested numerous times then it was earlier.
Ricky was bright and early this morning. Very polite and happy and did a great job. I must say he was the best. Representative from your organization that Ive had the pleasure of meeting. He needs to teach some of his workers how its done. Thank you. Have a great day.
Great service this morning, Thanks
The gate was left open between 527 and525 in which case my two dogs could have gotten out if not found before the discovered it. They are German Shepard and not oriented to beyond our yard. Please be conscience of this fact .
Chris was very thorough. Explained exactly what services he provided.
TruGreen seems to be truly committed to helping us get a better lawn. They have a challenge as the company who took care of it last year did not seem to be able to help. We have faith in TruGreen to get results.
Tru Green has done a good job bringing our lawn back to life and manuring it. Recommend them.
Excellent service so far
Tariq was very professional, friendly, and easy to communicate with. He explained the process and and made sure I understood what he was doing. Hire more Tariqs
Came early, applied, and left. All while its pouring down rain.
Im very satisfied with our service. Tariq and Ricky were the first two technicians I met. They were both very professional and knowledgeable. They were a pleasure to deal with.
My representative Tariq did an outstanding job of communicating what he was about to do. Tariq then applied the product efficiently and explained what he noticed in my lawn.Tariq made a very good first impression.
TruGreen has definitely transformed my yard into the perfect green lawn that I wanted. Thanks TruGreen!
The service techs are personable, knowledgeable and efficient. The tracking app gives you the time to expect them so you can plan your day.. Thank you.
TruGreen Lawn Care provides great service very knowledgeable.I highly recommend!!!
Reginald was very informative, assessed the lawns needs, explained his plan, and what to do before his next visit. Excellent service.
I havent had any real big problems with Tru-Green. If there is a problem I call them and they return and redo the lawn without a charge.
Too early to tell. I have had a total of 2 treatments and lime put down. No visible difference at this point but I really dont expect any until later. Applications are done by a very nice gentleman. I have seen very little to report. I did speak to our application person about more weed control. But then again they are still working it. Grass is still brown from the winter and beginning to emerge.
Techs were very personable and informative
Great service from planning my program to my first application.
From the bottom to the top, these guys truly care. Science in healthy lawns, trees and stubs, and keeping those pests away from my family. Especially these pesky mosquitoes.
Very efficient and on time!
Very professional workers.They take the time to explain what they are applying to your grass , plants and trees, as a first time homeowner this is very important to me.
My family and I have always had a good experience with TruGreen, their technicians are very knowledgeable and efficient. Special shout out to a tech named Donnie, not only does he do a great job servicing our lawn, but is also an overall kind human, he took time out of his schedule to help my mother get back into her car after she locked herself out at 6 in the morning! We truly appreciated it.
I had two services done today. One with John who I did not meet I was out, but he left details as to what was done Joel came and I was able to talk with him and he explained what he was going to do. I also had soon other questions for our lawn and he was very knowledgeable and answered my questions . Very good company.
Ricky was here today and applied lime to the soil to sweeten it up. I asked him about watering and he said no need to water cause it s gonna rain in a day or two. Nice speaking with him about what he was going to do.
Note: You are mis-labeling the service we just had! This service was for tree and shrub care on Tuesday, March 19. Staan P. was our service provider. He had a huge schedule he was responsible for. Staan P. gave careful, thorough service, spraying everything needed and explaining the benefits and concerns with me. He really cared and deserves high recognition. Thank you, Staan P.! We were well served!
Micah did an efficient and complete job . Thank you .
Your rep was polite, courteous and professional !!
This is firet experience with Tru green. So far has been great service.
Today we had our lawn service completed by Michael J. Previously we had a bad experience with the previous lawn care specialist with the application he had done. It was not to our satisfaction and had to be done over. Michael J , from branch 5623 came today to reapply the application. He was very informative and explained what he would be doing. We were very impressed with his patience. He did an excellent job on the new application. Wish we could have him all the time we were very satisfied, such a polite young man.
We had no grass in the backyard and now it looks great. I want to continue to work with TruGreen according to my lawns needs. My yard is thick and lucious thanks to them.
Micah was very professional, very nice, and very efficient. Great job!
So far time will tell.
Received my first weed treatment and lawn fertilizer. The service technician was kind and courteous. The gentleman in the office was also professional and courteous.
Kevin k was very informative.
Kahlil was prompt, courteous and friendly
Personable & Informative. Still waiting on results of services its a new lawn on a new home.
I m always satisfied with the quality of service I receive.i recently forgot to unlock my side gate so the technician could not complete the job, most companies would just let it go, the technician left a note stating that he would come back the next day WHICH HE DID !!!! KUDOS THANK YOU
Quick and left quality notes of visit. Renewed for another year!
Technician was very knowledgeable and don t lot of time answering my questions and concerns great service from him. 5 stars
DaJuan is a true lawn care professional. We appreciate his work to make our lawn green and healthy
Technician Khalil was very professional and courteous.
TruGreen always arrives on time and does a great job. My lawn has never looked better.
We used them for 2 years . Last year they killed my back yard . We cancelled our contract . They said to give them another chance and said they would come aerate our yard and plant grass seed. We bought the seed they called in May and said it was too hot they would do it in the spring. So now it s a year later and they re still saying they will between May 30and August 5th??? So they are NOT coming ever ! Oh and I don t think they were servicing my backyard because I have more weeds then grass ! They claim they didn t have the gate code that I gave them and they have on file!
Terrance B did a fantastic job on the Aeration of my lawn .thank you I would like to have him as my lawn care person going forward. Thank you!!!
I would like the dollar weed taken care of in the lawn. We still have a lot of that.
Received a text today that the tactician who s coming to my house. The text that the technician was at my house. There was no technician at my house so I called the service number one 800 number. It really got no satisfaction was told the service tech would call me never received a call from the service tech so call that second timer. Did you try to explain the situation to the person on the phone telling him that he did my neighbors lawn instead of mobile and also asked why did not call me back which time I got a little bit of a run around . it s to be connected to the local office I was giving me the phone number of them. Why couldn t they connect me if they were part of the same company unfortunately, that from what I gathered the people answering the phone we re not from this country there s anything wrong with that, but I couldn t understand why they couldn t connect me to the local office . I got the local number roaming back to the service. They said they were going to go to re-schedule work for my house. I was very upset that I didn t get a callback from the technician. More upset when I found out from my neighbor did it fertilization instead of mine I would like to know if the tech tech get a text message to give me a call and if he got it when we ignore it. Do you know way to run a business?
Your technicians are barely in my lawn long enough to set off alarms on my Security Cameras or my Ring Doorbell - and it will pick up a passing car. So, I am not sure whats being done or if it is being done. A special application for Ants and Mole Crickets was made - and I still have a large visible ant hill in my back yard. It is hyped that the applications are tailored to your lawns specific needs ... But how can my lawn be identical to every other lawn the technician is visiting that day since he only has one tank full of chemical on his truck - and hes using it on every bodys lawn - Doesnt sound as thought it was specific to my lawn.
I sent the review for the free service Please let me know if you didnt get it . Positive
They went from 5 stars last year to 1. The staff seem fine but the tech over fertilized my lawn with too much iron that was confirmed by their area supervisor who responded I take a lot of pride and effort to have a nice lawn and because of a careless tech he killed sections of the lawn and also destroyed some new sod I had put down a month ago The cost of repair far exceeded the refund I got back when I cancelled the service Seed cost $60 a pound and I also had to purchase some elemental sulfur and potassium to restore the ph levels for $116 which was recommended by Clemens university after I sent in a soil sample. My ph was over 7.2 because the company treats all lawns with the same product no matter what it actually needs My neighbors is also badly burnt from his last application. Make your own decisions but I will go back to doing my own in the future. I don t like giving negative reviews but maybe more training will be given to the techs because if it
Work to fertilize lawn is excellent
My lawn & landscape are in good hands.
On time and professional
I have used TruGreen for many years. My yard is always the greenest and the most weed free in the neighborhood.
Lawn representative was very polite and knowledgeable He stood there in the hot sun and answered all my questions
Aeration
TruGreen has been wonderful. My lawn looks great and my neighbors comment on it all the time.
They started out pretty good for a few yrs. But the last 3 yrs it has gotten worse. Its hard to get someone to come back out if you need them. r ts o come back out
Have been with TruGreen for 7 years now, and have not had any problems. If I saw weeds they would come back out for respray.
I had a bad experience with Truegreen, however I want to explain. I am very particular about my yard, about the money I spend and that the entire yard gets treated. At first, this was not happening. Then today I met Jayson, real nice guy, honest. I explained my concerns about the foreign grass taking over the backyard. He said it is considered a weed and it was already in the soil. I get that. He said what he did today will turn it brown, but probably not kill it. I appreciate his honesty above anything and also, he did the entire yard. He spent close to half an hour here, more time addressing the yard then sitting in the truck. Secondly, I want to applaud Truegreen for always coming back and trying to make it right. Todays service was free, I called back yesterday and spoke with a female who was quite helpful as well. I wanted to cancel the appointment for today because I didnt want them to waste their time on what I was calling crabgrass. She said, the service is free so just let them come take a look, she notated my concerns about the lawn in my profile. I feel better now knowing my concerns were met but most of all, I appreciate the honesty from Jayson over anything else.
George is very conscientious and thorough. Good job.
True Green has great techs. DIANTE always does a great job. He takes his time applying the applications & makes sure the entire yard is covered. DIANTE is always professional & mannerly.
Excellent service and quality! Best lawn service in 40 years! Skip the rest, use the best! Services Lawn pest control, Garden work, Service not listed
Within 3 days of signing up via a cold call at our home on a Friday afternoon, we almost canceled our service. Within 4 days, we did! Initially when we signed up for 8 treatments, we were assured that our first service would not be done until the following week, as we wouldnt be available and wanted to be there for our first treatment. 3 days later, Monday, we got a text saying they were coming over for our first treatment! We called customer service, they said they didnt know that but they would wait until the following week until we called. We were frustrated, but gave them the benefit of doubt. So, just one day later, another text arrives, that be be coming for a treatment later that day! We were out of town. Called customer service again, yet again they had no clue. So we canceled what would of been 8 treatments over a year. If they cant even handle a new customers appointments, why bother signing them up! Will never use them!
This is the worst lawn treatment service ever. I am confident they never sprayed half of my yard for weeds. My lawn was destroyed with mole crickets and I had the premium package and they did not treat. I called for months trying to get a supervisor to come out and they would not respond until after I told then they were being fired. Do not trust your lawn on these people.
Definitely not worth the money! Still seeing bare spots, grass is not looking any better than it did before service
Rep was very courteous.explained what he would be doing today.upon completion he gave a print out of what he had done today .
Phenomenal tech. Well knowledgeable
Precise, quick and promised
After signing a one year contract, they came out and over fertilized our lawn. IT IS NOW DEAD! The local branch office in Myrtle Beach has been very slow in responding to my request for fixing the damage. It took them 3 weeks to finally come out to look at the dead spots! NO RESOLUTION WAS PROPOSED! DON T EVER USE THIS COMPANY!! VERY UNPROFESSIONAL!!
Too pushy on sales. Had to block the sales rep s number as he wouldn t stop calling me back to back.
I was pleased to have the service redone but disappointed that it was the same tech as the last time. Customer service told me that that person would not be doing my lawn again and that Desmond would be coming out. Otherwise, he did take 15 minutes today to do the application and I feel it was done properly.
The lawn technicians took the time to explain some best practices for my lawn. Gave me pointers on growing a healthy lawn with some future recommended services. I appreciate them taking that time.
Ive had them treating my new lawn all season only to find dead areas with no grass, more weeds than before & overall my lawn looks terrible
True green is the best,
I will have nobody else work on my lawn but JS
Joel was here on time and performed service. He explained the process to me and was very professional.
Khalil was very professional as well as being friendly & courteous
Jason the tru green technician was more than helpful in resolving the problems I have with seemingly dying lawn. He able to diagnose the cause why lawn at the back was dying due to faulty water sprinkler. I am so appreciative of his efforts in not leaving until he was able to pinpoint the cause.
Our lawn has less weeds, and is greener and healthier since we started using TruGreen.
A job done well, that was the first couple of times. The last treatment may have been done like the guy said. I had no tracks in the yard, no granules on the concrete. Nothing picked up on the ring camera. Thier last year with us.
Jason was great today. He was very informative and knowledgeable. And went above and beyond with his service.
Our lawn is always lookin healthy
The technician was very knowledgeable about the questions I asked related to my lawn and was very helpful.
Austin did a great job.
Excellent service and professional peaple.
Good service, effective. Would, however, like to see a statement of services rendered. All I see is the debit from my credit card.
Jay is very knowledgeable and took the time to point out how I can improve my lawn. Kevin also came the same day to treat my shrubs and trees . He told me some things to better take care of them and what to watch for. I recommend TruGreen for your lawn and tree and shrub treatment.
Jay S. Was very knowledgeable and a pleasure
Yard is looking better and better overall after one year of service. Thank you!
Msg sent before 7am yesterday. Waited over 7 hrs. Today msg sent before 7. Didn t here the knock on door. Heard msg he was here Rep was here by 8 and done by 8:20. We are retired so don t get up before 8. By the time we were up and dressed he had moved from front to back. He was fast and efficient. Before I could get to front he was gone so didn t get to speak with him. He did leave a detailed account of the service.
They r very thorough and knowledgable
George is timely, thorough, and helpful.
The service personnel was very friendly. Thank you :)
Micah was profession, knowledgeable and courteous. Time will tell how the lawn will do.
Kevin the mechanic is the best person to deal with.
Excellent lawn care support and services
The tech was very thorough and explained todays service. I need the actual service reports print out copy and it wasnt placed on my front door . Can you please have him return today and drop off the report. Thanks
The the product was evenly distributed throughout the yard in an efficient manner. Thank you
I love the results of my lawn and shrubs
TruGreen technician was friendly and polite in talking with me prior to him applying my lawn treatment. I liked that a lot. Told me what he put down on my lawn and again, was very nice in talking with me.
Great prices and excellent service, just did the first service and went very smooth
Jay is extremely knowledgeable and helpful. He represents TruGreen in the best possible light!