111 Corporate Dr, Montgomeryville, PA 18936, United States
A one-size-fits-all chemical program is not a safe approach to lawn care. As the recognized leader in environmentally responsible lawn care services, our approach is safer and more effective than traditional chemical services. Our NaturaLawn of America lawn care programs are customized to the needs of each individual lawn. We work with your complete yard environment to create a naturally healthy lawn that stays that way. Contact us for a free lawn care quote today!
If you are looking for a Lawn Care company you can trust, let me recommend Kyle and his team at NaturaLawn of America. On a trip recently across PA there was an incident that caused me a real problem on the Turnpike. NaturaLawn could have easily slipped away and ignored their responsibility, but they didn't!! They did the just and right thing which thoroughly impressed me. This type of attitude is sorely lacking in our world today, so give the folks at NaturaLawn a try.
I am a NJ customer for about 5 years. I can tell you this company is franchised and that being said there is little to no accountability for customer service. I repeatedly have been home when they do the service and have seen the tech not do all areas of my property. They claim they can do a 13,000 square foot law. in 5 minutes . This is not possible when you also consider the strip by the sidewalk. As far as the lawn … yes it’s improving and organic for me to walk on. Am I getting good customer service and what I pay money for ???? No! And the customer service department just gives a song and dance and makes excuses. So if you are going to use them , watch when they are on your property. Because they literally take “ short cuts “ on your property.
Natural Lawn Of America has been taking care of our lawn for three years now, and I couldn’t be happier. Their technicians are extremely professional and polite. Brenda, the agent that calls me to check on my lawn, is wonderful and always very accommodating if I need an extra (no charge!) application to deal with any issues that I’m having. Highly recommended!
We just switched our lawn service to NLA recently and are already very happy with the service. Our technician Anthony M. was very knowledgeable and friendly. He really listened to our concerns and addressed them on the spot. We hope to continue with the same technician so he will get to know our lawn. :)
Been a customer coming up on my 7th season and the lawn keeps getting better. Had some bad clover issues in the back that they got completely under control over 2 years. The techs are great, treat my lawn and property like their own. I like the natural safe way they treat so my kids can play on the lawn immediately after they leave. Growth takes time, but I love seeing my green domination line vs the neighbors. 5 stars
Update 2/22/2024 Loren did an awesome job for me on 2/22. He even went above and beyond and brought my trash and recycling cans from the curb to my garage! Wow. I have been using Natural Lawn for about 9-10 years now. The grass hasn't looked this good .. ever. It's green lush and most of the bald areas have filled in. I think they do a good job and they are really responsive if you call asking questions, need a service call, etc. I absolutely love Aaron (technician)! He is so pleasant and friendly and I know when he's here, my lawn is going to be taken care of well!
Your technician Tyler Gahagan visited my home today to carry out our yearly lawn aeration and overseeding. He performed commendably, demonstrating meticulous attention to detail in both tasks, and even took the time to hand seed the lawn's edges to ensure thorough coverage. I appreciate another year of excellent service from the NaturaLawn of Montgomeryville Team who has kept my yard at its the best for four years now. Great Job guys!
Our lawn has never looked so good. We found Natural lawn after searching for some time and after other lawn services had killed out lawn multiple times. What we like so much about this service is that all of the treatments used are pet, kid, and environment friendly and can be walked upon within 20 mins of application without fear of coming into contact with harmful chemicals. The staff is friendly, well mannered and always comes and goes without issue. I highly recommend the service and appreciate how green and lush our lawn is now.
Yes, I spoke to Eddy. She is the best, you feel very comfortable . She knows how to deal with people. 5 STARS÷
NLA keeps rescheduling routine lawn care service. Its either ran out of time that day or their machine malfunctioned. Its been happening a lot recently.
your service rep Pedro was very good ,answered my questions and explained what he was doing
Honestly this is truly amazing our entire neighborhood scoffs at NATURAL LAWN NO CHEMICALS BE CAREFUL THEY BURNED OUR LAWN
You might as well throw your money away with your leaf collections. NLA is a waste of time, energy and money, and the treatment made my yard look worse than it did at the start. When I (repeatedly) expressed my frustration and dissatisfaction with the service, they shifted excuses, blaming the poor results on too much tree cover, then not enough tree cover/change in environment, and, their oft-used reply: the customer should just be patient. Now nearly a year after treatment began, they say I wont see results for 2-3 years. Again, my yard has never looked worse, and Ive followed all of NLAs directives to try and aid the treatment. Bottom line: their purported applications/treatment are woefully deficient and the machines they use to apply it only make matters worse. In reply to NLAs response to my review: NLA has resorted to misrepresentations and fabrications. I am not surprised. At any rate, I can say definitively that I never expressed dissatisfaction with my prior lawn care company. First, my prior lawn care company treated the lawn at my LAST house. Second, with that prior company, I was quite pleased with the treatment and drastic improvement in the lawn, which improvements became apparent throughout my first season with them and beyond (and unlike NLA, the weed treatment from the prior lawn care company actually worked, worked permanently, and was noticeably effective within days of the treatment). When I moved to my current house, NLA was slightly cheaper than the quote from the company that treated my last house, so I opted to try NLA. Clearly, I should have stuck with the lawn care company from my previous house. After a year w/ NLA, weeds remain, moss has spread over a larger area, new bare dirt/mud spots have formed where grass once was, and, where there is grass, it looks awful. NLAs purported treatment was so ineffectice and in fact destructive that I had multiple guests at my house, including during the summer months last season, suggest that I get a lawn care company - not knowing (given the appearance of the lawn) that NLA had been treating. Shame on NLA for fabricating a story to suggest I was not satisfied with my last lawn care company. Again, I was quite pleased with my last lawn care company at my old house, and I am eager to have them out at my current house so they can begin repairing the damage caused by NLA.
Ive been a customer for the last 3 years, and Im very happy with the service.
My tech is excellent . Always lets me know whats going on with my lawn
I have used them for over 10 years and been very satisfied. I had used other national companies with poor results. My lawn is shaded and looks good now. If you have time to do it yourself you can save some money which I did for years, but my lawn is much nicer now.
My 1 star rating is based ony customer service experience when I called. I have used this company for a few years now and even included the mosquito treatments last year and the results have been ok. I must say the customer service part of this company needs and overhaul. The attitude you are given for asking a question or clarification is horrible. When I called to cancel I had the same experience with the attitude and smart comment back to me. Would never recommend this company. I feel sorry for the technicians in the field because they work hard, but the people in the office are in need of improvement.
Excellent and friendly service from the technicians who come to our house to the courtesy phone calls we receive beforehand. Love dealing with everyone at this company - especially our technician, Ryan Reed! Thank you for such great service.
Ryan Reed always does a great job he has been doing my lawn for the last couple years! Always told my lawn is the best in the neighborhood!!
We switched from another company to Natural Lawn of America last year due to pricing. We were with the other company for about 10 years, and every winter or early spring theyd call and email asking if we wanted to renew for the coming season. After a year of NLA I decided to shop around and found a small, local, all organic lawn service for a slightly better price - but they also do free soil testing to see if corrections are needed, so we signed up with them. Today I get a notice from NLA that theyll be out tomorrow. I never renewed. Called them and they said its auto-renewing unless we cancel. Shady!!! They tried to claim that all lawn services do that, but clearly, others call to get confirmation. Luckily I canceled as they were going to just start charging my last used credit card and invoicing.
The staff is courteous, friendly and informative. They do a wonderful job.
They show up when they say they will be there and very informative about their service
My technician was Ryan Reed and he was great! Very personable, professional and answered all my questions!
Beware. This company kills existing, healthy grass with fertilizer burn. After 1 year of having their services, my yard has large bald spots, compacted soil, and dead patches. Never has my lawn looked like this before. They claimed they were going to aerate and reseed my lawn. The man who came out here to aerate looked like he would rather be anywhere else. He skipped over entire areas, and sped through the rest. When he was done, it looked horrible. We complained to the company, and were told we werent giving it a chance. We had a decent lawn to start with. They destroyed it. We called and canceled all services with them. They argued with us, saying it would take 2 or 3 years to see a difference, which was not what they told us when we hired them. We were told that we should see improvement in the first season, and in 2 to 3 seasons - a plush lawn with no weeds.
I had someone before and I think he was promoted. Sam is my new guy and I hope I can keep him. He is just as good and very through and cleans up after treatment is done. I am very happy with him.
They tell something different everytime I talk with lady. I had to have come back twice for service. I would have given l them 4 stars if the lady didnt lie to me on the first phone call. Other than that my grass does look good.
We have had SUCH a great experience with Natural lawn! We just started using them this year and ALL our weeds are gone! The grass is green and looks great! Ryan Reed has done an excellent job and we highly recommend him!
Very helpful and they show care for the things you need done in your yard. Customer service is great very satisfied! Thank you.
Extremely expensive. Also, be careful because they will automatically renew your contract -- even though I called and told them we were NOT renewing. After spending $5,000+, the lawn looks no different.
This is my first season using Natural Lawn. Although the weather has proven to make lawn care quite challenging this year the service and responsiveness the team from NLA has demonstrated has been exceptional. I do want to recognize one person specifically, Jason Blain, for his attention to detail, his honesty, and his knowledge. He is quite an asset!
I used Natural Lawn of America for over 6 years spanning across 3 different houses, along with my parents house! I have purchased every sales pitch they threw at me (aeration, flea/ticks, mosquitoes, etc) These past months of summer I have had them out 6 times to treat the mosquitoes without the problem being solved. After every treatment and within the time frame I have notified them that I was not satisfied and the operator on the phone always talked me into having another treatment. This past 6th time of spray I demanded my money back- unfortunately they would only give my money back for the last treatment. As a valuable customer that purchases every sales pitch and with multiple properties, you would think a company would not want to lose this business! Both me and my parents have cancelled our services and we will find somewhere that treats their valuable customers as they should be treated!! DO NOT USE NATURAL LAWN OF AMERICA!!! THEY ONLY WANT YOUR MONEY
I have been a customer for years and declined aeration for $800. The driver left. I returned the following week to find the service performed without my consent. I called, left a message, and the call was returned. She told me she would get this information to the manager, and I would be contacted. This was Thursday, the 14th. I didnt hear back until Tuesday the 19th. I did not speak to a manager but the same person I spoke with before. She told me, after talking with the manager, that there is nothing they can do. I have contacted my credit card company, reversed the charges, contacted the BBB, and will be filing a motion in Small Claims Court in Bucks County. I have never done anything like this before, but beware of this company. They will perform over-inflated services without your consent.
I have used NaturaLawn of America for over 3 years. I pay close attention to their recommendations and tips. While I do believe my yard has improved, this will be my last year with them. I am less than impressed by the results and often time disappointed. It s time to try a different service. A huge plus to the company is that someone always responds or answers their phone. I love that the products are natural but I feel that my lawn is not thriving.
I wanted to share a heartwarming experience I had today. Our applicator, Aaron Jackson, took the time to blow all the leaves off our driveway and sidewalk. When I went out to give Aaron a bottle of water, I expressed my gratitude for his kindness. To my surprise, he replied, I like to leave the homes I service looking better than when I arrived. In a world where such care is rare, Aarons dedication truly stood out. His thoughtful gesture has made me a customer for life. Thank you, Aaron, and thank you, Natural Lawn of America, for having such dedicated and caring staff members.
Ryan Reed is a warm and knowledgeable representative of NaturaLawn.
Having used NaturLawn for decades, we can easily say that service, product and the ease of interacting with their representatives has always been top notch!
Great company
TERRIBLE! TERRILBE! TERRILBE! No customer service at ALL! First, you can never speak to the same person. Secondly, they will not send a representative out to your home, they only want to view from satillite images. What if you only wanted to front of your property services? They can not do this becasue Thats too much information to give our technicians. I thought this was simple, do the front of the yard and not the back. DO NOT WASTE YOUR TIME! They will only frustrate you. Also look at their YELP Reviews. 1.5 rating and I see why!!!
Not only will they waste your time and money but they will also kill your grass and destroy your lawn . Most technicians are very inexperienced and uneducated. Not only did my technician ruin my yard in a matter of 2 months but they also overcharged my account. 0/10 for this. Unfortunately you have to give them 1 star
They broke my gate and refuse to take responsibility. When I called to inform them that I noticed my gate was broken .I was asked why did it take me 7 days to call them and was my gate broken previously. I would not recommend this company and if you do use them check your gate.
Poorly managed. Not recommended.
I chose not to use their service. The person that quoted me sounded too much like a used car salesman to me. Although the quote was very reasonable.
Thank you, Ryan Reed, for your pleasant, expert service this morning!
I had to keep calling them to get them to come out and treat my lawn. They are not worth all of the money and effort.
Ryan Reed is an extremely knowledgeable, professional, and friendly technician. Its a pleasure doing business with Ryan.
Always do a good job, keep excellent communication and Im very pleased with their service.
Used last year with amazing results! Added their tick treatment which really worked. I had to stop using this year with the loss of my job. A year later my lawn has never looked better! I would highly recommend them!
DO NOT USE. I am being harrassed by Toni, the Accounts Receivable person at the Montgomeryville, PA location. I did not renew my service after years of being a customer. I no longer saw the value as it was expensive and was not getting the results they claimed. I am being billed for a service I did not ask for. After many emails and phone conversations, which I consider harrassment, I am getting collection notices. This company, particularly Toni, is not ethical. Stay away.
response to the response from owner: YOU ARE WRONG. It is very simple. She was deceitful, unprofessional and flat out wrong. This better not impact my stellar credit rating.
These folks delivered on their sales promise and were a pleasure and professional to deal with . The lawn looks great and I know our dog is safe !
I would like to know the name of all the products used on the grass. Can you email me what you use? I havent used your service but before I do I want to know what products you use and the ingredients. Per your website you use all organic products.
I am very pleased with the customer service that I received today from Ryan Reed. He took time to explain my yard problems and how to take care of it, between service visits. That was very helpful. Thank you very much Ryan...Ms. Morgan
Been using them for 4 years. They have done a fantastic job! Got to know some of the guys. Anything I ask of them to do they take care of. Very happy with there services
Very satisfied. Excellent communication and service. Ryan is friendly and does a good job
We have been using this company since we moved in 4 years ago and they have taken our lawn from a disaster area to beautiful. Our current technician Ryan Reed has been wonderful. Very pleasant, friendly, knowledgeable, helpful and efficient. He answers all my questions with great expertise and a smile. Our neighbors admire our lawn and I do not hesitate to recommend Ryan or Natural Lawn.
I recommend
Great Place if you want the red carpet rolled out!
Ask to have lawn redone seeding. Had to take pic of spots said rear as well. Pulled fence for machine never used it to reduce lawn in rear.
I have to say how disappointed we are in the recent service! We have been working with Natural Lawn of America for over three years. The service provided by Steve over the years was incredible! He was kind, respectful and helpful with recommendations. Unfortunately, due to the hot summer with no rain,parts of our lawn laid dormant while other parts were dead. In September, we received two notices that Natural was coming out to treat our lawn. We declined both because there was no rain in sight and we didn t want to lose more of our lawn that we paid thousands of dollars to build. Come October our neighbor (who we recommended to the company) was getting his lawn plugged and seeded. We called to schedule an appointment for the same day since they were already coming out and rain was forecasted for several days (yeah!). When my husband called to make an appointment, he was told we could not get the discounted price of because we skipped the last two treatments. REALLY!!!!!! The thousands of dollars we paid the company and this is how we get treated. REALLY???? Needless to say we canceled all future services and recommend our neighbors do the same (the other adjacent neighbors canceled first). Lawn service companies are a dime a dozen and they have lost our business and word of mouth in the community.
They offered full service fertilizing and seeding promising a great lawn. After a full season of service my lawn is in the worse shape ever.
Very expensive
I have been using Naturalawn Montgomery PA for at least 5 years. Phil has been doing an excellent job for the last few years and keeping the lawn looking great. If there is an issue with weeds, they are happy to do an extra treatment. They are knowledgeable about the various weeds and the best ways for the homeowner to assist in keeping the grass healthy.
I filled out a quote request online, and was called by probably the most obnoxious sales person Ive ever encountered. Over the course of several minutes, he asked me pointless questions; some of which he repeated, to show he wasnt really paying attention to what he was doing, but consisted of things like do you know what conventional fertilizer is made of. My response was no, but what does that matter. Ive done my research, and your website provided enough information for me to call you for a quote. He insisted that there are many aspects of their products that are not common knowledge, and that few people know about. I said ok, well that sounds like poor marketing, but again Im calling for a quote and you just lost a sale, thanks for wasting my time. Being a small business owner myself, I realize that one goofy apple does not spoil the bunch, so I called direct this time, asking for a quote, but from a different sales person. I was transferred to someone else who proceeded to explain to me how once I signed up for their program, the first step would be for a technician to come to my property, review each area, test the soil, determine what types of weeds I have, and then customize a program for my lawn. I said ok, and paid for the the first year in full up front. Today the technician came to my home to apparently put down a lime treatment. Which seemed like a strange day to do today since were expected to get 1.2 of rain, so I doubt any of it will stay where it is dropped. But that aside, I asked the technician if he did the lawn evaluation (soil test, weed identification, etc.) and his response was no, we dont do that. I stated that the sales person told me thats what would be done first. He then proceeded to explain to me about the treatments that were to come, but I was only partly paying attention because all I was thinking was that if there were no tests done, then all he is telling me about is a standard treatment plan that may or may not work for my property, for which I paid almost $900 for. I said ok, figuring well see what happens and he went on with his lime spreading. This I also found strange because it only took him about 25 minutes to complete, whereas when I personally treated the same space in the past with a similarly sized spreader, it took me almost an hour, so I can only assume the spreading was not preformed adequately. This is confirmed to some degree by the fact that there was a large dog bed on the grass that was not moved once the spreading was complete. Needless to say I hold little expectation of any result whatsoever, and I will be documenting the progress over the course of the year Ive paid for because when there is no progress at the end of it, I will be seeking a full refund.
It is always a pleasure when Technician Ryan Reed services our property. He is alway very professional and personable. Thank you Ryan!
James is a wonderful, knowledgeable tech. Our lawn never looked so good. He takes the time to ask us if we have any complaints or problems. I wish all techs were like James. Hes one of a kind.
The Montgomeryville branch of NaturaLawn of America is fantastic!!! The company is easy to get in touch with, transparent on pricing, reliable, and best of all it actually works. Let me be clear, you wont have a perfect lawn in one summer, no matter what the sales guy says....its a process; but one that I can actually see working. The process only works though if the technician is qualified, and Stephen Kyle is THE BEST. Steve remembers me and my lawn, is always willing to discuss the treatment plan, and truly cares in the product he delivers. I have 100% confidence that with Steve working my account Ill have the best lawn on the block in only a few seasons! I also use their Mosquito Ranger product, and despite being highly skeptical of its efficacy, Im happy to say it works. My wife must have a target on her back for Mosquitos, getting bit often and everywhere. Last summer after starting the mosquito ranger treatment we could actually eat outside again. Its not 100% effective, but reducing mosquitos by 95% has made a huge difference at our house.
Kadire is awesome!!
I had a great experience with the company. Ryan Reed was awesome, taking the time to answer my questions and address my concerns. Thanks!
I have been using them for last two years. Very satisfy with the service they provide.
Stephen Kyle is an amazing technician. My lawn looks great and he give me the necessary guidance that I need to make my lawn look great.
We have been using Naturalawn Montgomeryville for several years now and are very happy with this service. We no longer have any problems with mosquitos. The technicians who have serviced our property are courteous and knowledgeable.
Our family is extremely happy with Naturalawn of Montgomeryville, PA. The products are safe and effective. Our mosquito control technician, Kadire Jenkins is ALWAYS a pleasure. He is on-time, professional, courteous and thorough when treating our property! Highly recommend Natural Lawn of Montgomeryville and especially Kadire Jenkins.
Service person, Ryan sought me out for any questions I may have had then efficiently applied fertilizer and weed control to lawn. I was pleased with the service.
Exceptional service and overall experience. Our technician, Ryan Reed, is very knowledgeable, professional and patiently answered all questions we had concerning the health and care of our lawn. Hes truly a phenomenal representative of NLA.
Natural Lawns service provider, Ryan Reed, took the time to go over all of the issues that I was having with my yard and also explained what service Natural Lawn was providing that day. It was nice to see a technician who took pride in his job and actually cared about the customer.
First review I have ever written but wanted to give credit where it so deservedly belongs and that is with the tech that services my half acre lawn Nick R. The lawn is in the best shape it has ever been in and there is a direct correlation to Nick R. All of our guests and neighbors take notice of the lawns fabulous condition and green color and rave how great it looks and feels under feet. Thanks Nick for a job well done with pride! Forrest Hartman
Ryan Reed is extremely professional and takes the time to answer All of my tedious questions. Ty natural lawn!
My tech Ryan Reed was great. Explained to me everything he was doing and gave me tips on mowing my lawn for better results.
I saw an immediate improvement in our lawns health and appearance when I started as a NaturaLawn customer and my lawn continues to improve with successive treatments. Technician Ryan Reed has been a great resource, providing professional service while remaining personable and serving as an on-site source of information about my lawn and the different services being applied. What started as an experiment, to see whether the lawn would respond to NLs treatments, has turned into a successful maintenance program.
We ve tried a couple different services before we found these guys. Mike is awesome! Very detail oriented, professional, listened to our concerns and did a great job of educating us on steps we can take to help our grass. It s so hard to find someone who will really listen to a customer- he was great! This was his first visit and we could not me more pleased. Looking forward to the regular maintenance visits and treatments. Even our dog liked him that says a lot!
Been using them for 2021 and have been excellent. Best my lawn has looked. The service tech, Scott Wothers, is very knowledgeable and will take the time to answer my questions.
We have had Natural Lawn as our lawn care service since March 21. We have seen tremendous improvement to our lawn since then. During the hot spell of July we saw nuts edge pushing through. After a pleasant call to customer service, a lawn technician was sent out. This morning, Blake treated the lawn and provided knowledgeable and professional information. Thanks!
You call about an issue and they dont seem to care. I like the product but service and customer service is spotty.
mikey was very helpful and did a great job reseeding my lawn today
Great customer service! Technicians are professional and do a wonderful job. So happy to be with NLA!!
I have crab grass everywhere. I have giving up wasting my time pull weeds. I think the co. That cuts my lawn brings the seeds from other folks lawns. Anyhow 3 months in with NLCoA the lawn is looking better. I will follow up with my review next year. I am curious about a natural Lawn (natural native grasses/flower that look good)....
My lawn is growing! So far so good!
The service is terrible. They promised over seeding and barely put any seed down. Then when I called I was attacked by the woman on the other end of the phone. Dealing with credit card company as they are impossible to deal with---Natural lawn! Dont use them they promise and dont deliver!
They started great but got worse. Every problem from burnt spots on my lawn to technician skipping sections. Can t even get an apology. Find another lawn care company.
I am a brand new customer to Naturalawn but my interactions with the sales person and the technician James S. who just apply my first treatment were both very friendly and explained the process thoroughly. I look forward to the improvement of my lawn over the coming season and next year.
Have been a customer for many, many years. Excellent service. Quick to respond to inquiries. Very pleased with professionalism and customer service of technician Ryan Reed. The appearance of my lawn and property was recognized by the township with an award and sign placed on the lawn. Neighbors have seen the truck and called NaturaLawn for service. Highly recommend NaturaLawn of America.
Since switching to NaturalLawn of America there product and services have been top notch. It is safe, effective and our lawn has not looked this great in years. Our new technician (James S.) is very knowledgeable, professional and approachable. If you are looking for a lawn service company that has all the right components to a successful business NaturalLawn of America is your best bet!!
Great experience with NaturaLawn. Our technician, Ryan, was professional and kind.
Appreciate the specific reports on what has been done during a treatment. Good vibes
Service technicians are always eager to listen to any issue and make sure to remedy them on their visit. John Casey does an excellent job servicing our lawn. Looks the best it ever has! Thank you!
I would highly recommend natural lawn fo anyone looking to approve their appearance of their lawn.In the two years they have doing maintenance on my lawn, it appears greener, richer, fuller, and weed free.I am very happy and will continue to use them in the future. Joe Calabrese
Natural Lawn is one of the best choices I made. They really improved my lawn where neighbors have commented on how good it looks. Every time I had an issue, they were very polite, professional and eager to help. I would highly recommend Natural Lawn to anyone looking to have a beautiful lawn. Fran Walz
I just wanted to thank my technician John White who comes to do my lawn service and how very pleased I am with the results Im getting. When I first started my services I had no grass and no hope. And in a short 3 to 4 weeks my lawn is now looking better than it did in years! All the neighbors are envious and I couldnt be happier!
When we initially moved into our 1 acre home our lawn was yellow, filled with weeds and half dead. We tried another company who made no change in the lawn, giving us reason after reason on why the lawn was dead, from the sun being too strong, to weeds, to not the lawn not getting enough water. Then we decided to switch to NLA. We did nothing different other than make the switch and within months our lawn looked amazing. We ve been using them for 2 years now and couldn t be happier. We have had 4 neighbors come to us to ask who we use because they love our lawn. Great company!
Our Tech Bill is great!!! He is always on time and in good spirits. Our lawn looks great and when there is a problem Bill has suggestions to help us correct it.
My guy was back today . Bill. Does a great job missed him after he was moved. Would like to request he stays as our tech .He does an awesome job and as a long time customer my lawn is selling your company. If you have any questions please don t hesitate to call Hank Hatzai Positive
My grass was very sad, full of weeds and brown spots. Bill has been the main reason that I love NaturaLawn. I recommended them, specifically with him as her technician, to my mom. Im so happy to love my green grass.
Bill is our guy and does a great job! He genuinely cares about how our lawn looks and when we ve had some weeds or brown spots and call in about that he s always been out to take a look and make a recommendation to get things back on track quickly. Definitely recommend Natural Lawn and really appreciate Bill and the rest of the team.
Bill is our service professional. He has been taking care of our lawn for many years. He always responds to our needs concerning the lawn.
Ryan Reed has been taking care of our lawn for about a year. I finally got the chance to meet him while working from home. He is a cool dude and knowledgeable. I appreciate that he took some time to talk to me and address some questions I had about our lawn and also offered some advice on what I can do to help with lawn improvements.
All natural lawn care no more mosquitoes
I was pleased to meet Quentin Jackson. He introduced himself and advised me of what treatment I would receive. He was very friendly Positive
Naturalawn has been my lawn care provider for about 10 years. Ive found their service to be reliable and effective. The staff at the office that Ive spoken with on the phone, or any service tech thats come to my home, have been professional, courteous and obliging. Service tech Ryan Reed, who was at my home today, did a really good job and attended to all my service requests and questions. I appreciate that cares about the service he gives. Overall, I find Naturalawn to be a good alternative to chemical lawn treatments at a fair price.
I have been using True Green for the last two years not completely satisfied with them but Natural lawn is 20.00 more a month Ill stay with True Green for now Natural Lawn seams to have a good program for the money
A very good company to go with if you have a problem they will take care of it no matter what and our driver take treats our lawn James is a very good worker I talk to him when he stops by and he and I go over a couple issues and he takes care of them this is a very good company to go away I m been here for 30 years and tried a lot of companies and this is the best I ve had we will stay with them Thank you for a great job take care Bill
I just had my first service call by James Shore. He was very professional. We walked the property together and he listened as i asked questions and mentioned concerns. He did a good job.
The folks at NLA-Bucks have greatly improved how my lawn looks in just one season. I switched to them when after 3 seasons using another companies services I didnt see much improvement. James S. is usually the applicator for our property and he always does a great job and is responsive to any requests (for example, spot treating a certain area that needs a little more attention). I will be using NLA-Bucks in 2021 and hopefully James S. will be assigned to our account. Keep up the good work! Jim K. Warminster, PA
James recently came by for our final service of the season - he was friendly, upbeat, and knowledgeable. NaturaLawn s products have always been great but the soft skills James displayed make all the difference. There is where many companies miss the mark. Nice work here.
Fantastic service resulting in a beautiful lawn. I hired their services last year due to the aeration and seeding fall special. Renewed my contract for this year and my lawn looks great and healthy. Will renew again for 2021 and beyond. Extremely satisfied with their service and pricing. Dennis K. Pottstown, PA
Knowledgeable technician and great service. Very responsive to inquiries. Thank you Jonathan
I switched from Truegreen after hearing the wonderful ads, I couldn t be more disappointed in my choice, .The technician on numerous occasions should have realized the lawn was too wet and left ruts and last season the health of the lawn was obviously getting worse I was told it may take some time because I switched services. Yep, this year the lawn is very green but now the lawn is a mess.....weeds, dandelions and so visibly bad it has solicited negative comments from my neighbors. Can t wait any longer. Buyer be aware.
Our technician, Stephen Kyle, has been extremely informative and quick to answer any questions we might have. He is honest and very helpful - commenting upon what has worked for him and his lawn/pets. We look forward to our lawn becoming greener and greener over the next years.
lawn looks great. Tech, Dameon Lloyd, was very professional.
Just received my first application from NLA Montgomeryville so I can t attest at this point to it s ability to care for my lawn, however, their company Rep, Mike Q, did an outstanding job explaining what he was going to do to my lawn and he took actions to insure the areas I am going to seed are not negatively impacted. Great customer service. Lastly, I am impressed by their work on lawns in my neighborhood.
Ive been using Naturalawn for many years. Im very happy with the service they provide. Today technician Al came to apply my beginning year applications. He not only applied the fertilizer and weed reducer but I watched him as he walked the property and checked for problems. He was very polite and businesslike and asked me if I had any questions or issues. Thanks Naturalawn & Al.
Justin was the representative. I had questions and he answered them. e did a good and complete job and did everything he said he would do and suggested to be done.
Technician Gerhart was very helpful in explaining issues with my lawn and how best to address them going forward. He was very knowledgeable and professional.
We have been using Natural Lawn for the past few years. Steve Kyle is my lawn technician. He truly takes pride in his work - and my lawn shows it.Thank you Steve and Natural Lawn. - Mike B
Knowledgeable technicians who are friendly. Office staff too.
We have been using NaturalLawn for many years and are very satisfied with the service and results. Our technician Bill does a great job and offers excellent advice. Thanks.
Al took time to walk the lawn with me and listened to my concerns.
Bill does a great job feeding my lawn and keeping it weed free!
Second application: Grub Control - Philip did a good job in explaining the purpose of the visit and he willingly accepted the constructive feedback from the first visit regarding overlapping the spreader paths. He was also conscientious in ensuring that he understood where the property lines were, so that he had good coverage. Im hoping I see a better reduction in weeds after the next application, though. Still seeing dandelion, clover, and chickweed intermingled with the grass.
My grass looks great!!!!
I was out in the yard when my technician Jonathan Spell arrived. He explained what today s service was all about and what he was applying. I asked him a question about a particular type of weed I was concerned about. He answered with more knowledge then I thought possible about weed types. I have been using NaturaLawn for years and have always been very satisfied. Of course this is only possible with informed technicians like Jonathan,
This was our first opportunity to meet John T as we just started with NaturaLawn this year. He greeted my wife and I, walked the yard with us, answered all of our questions, recorded the name of a specific weed my wife had inquired about on the paperwork left behind, and took care to avoid our hardscaping when applying the lawn treatment. He also told us to call if, for any reason, we werent happy with the service. Our first impression was very positive.
We just started with Natural Lawn from using Tru Green and are very happy! The technicians are polite and professional. John T. Was especially attentive. He wanted to know if we had any concerns or questions. He even took the time blow the sidewalks clean! We never even spoke to the folks from Tru Green. They were here and gone before we knew it.
John T. = Credible, Trustworthy, Qualified. John has treated me as if my property was the only one in town. He is well versed in connecting with the very diverse needs of his customers. I look to hire consultants not contractors. John T. is a consultant!
Mark and I spoke with Sheri and she was very knowledgeable. She took the time to answer all of our questions. The service has been great and we are very happy with our results. We would highly recommend them. All staff we have come into contact has been awesome. Great service all around.
Zach showed up on time and explained the entire treatment process. He educated me on the type of weeds we had and how he would be treating them. Zach was courteous, professional, and very knowledgeable. I would strongly recommend Natural Lawn of America (Zach) to anyone looking for organic lawn care needs.
Worst service ever. No thanks.
We had our very first application made by Natural Lawn of Amer.... Jonathan Spell was the technician. He was very polite and courteous; he was also very patient in explaining a few of the choices that we had to make ..... he did mention the possibility of aeration/reseeding at the end of the season. He followed that up by leaving a detailed phone message for us when he returned to the office. My wife and I are most eager to see the results of Natural Lawns program ............ jim sullivan
We are going into our third season with Naturalawn. Kevin has been servicing our lawn from the beginning and has made great improvements and is continuing to help fix our problem areas. While some of these areas are not improving as quickly as we hoped, we feel like Kevin is genuinely invested in our property and wants the money we are spending on lawn care to be worthwhile. He works with several of our neighbors as well. We would recommend him to others needing these services.
John T and NLA is making great progress in year 2 Thanks
Natural Lawn customer service has been excellent. I am very happy I have been with this company for the past three years. The results of building a healthy nice looking lawn took some time, but it has been well worth it. Mike Q Reg #T88996 specifically has provided exceptional care. His knowledge, listening and accountability has impressed me since we met. I will continue to recommend NaturalLawn of America to my friends & family.
John T has my lawn looking better than any other lawn in the neighborhood
Lee was awesome. When he arrived he was extremely friendly and professional. We spoke for a few minutes about my concerns with mosquitos, i am allergic and swell up badly. Anyway, he took extra time to look for problem areas and treated them for us. Only time will tell if the treatment is effective but Lee did all he could to assist with our problem. Thank You Lee.
Great results and knowledgeable and friendly workers
John T. does an outstanding job on every visit.
I love my Naturalawn! In year 2 my lawn looks like a golf course and my neighbors can t stop commenting on how great it looks. The technicians (R. Reed) are amazing and the customer service is top notch.
John T. was our technician, and from the first application of weed control and fertilizer we started seeing more grass and less clover and dandelions. He came to the door, introduced, himself, and answered some questions. If hes representative of the staff at the Montgomeryville location, then Id feel comfortable recommending them to anyone looking for a little lawn help.
John T. is very good about his communication with us when he comes out, and makes a point to explain what is being done (and why) with each visit. Very customer-focused!
Our lawn went from patchy, weedy with clover taking over to lush green beauty in just one season of Naturalawn. This is our second season and the yard looks amazing. I appreciate the call ahead to let us know when our lawn will be serviced. The specialists are ALWAYS friendly, knowledgable and patient. Jeremy was our guy last year and he was awesome. Phil is taking care of us this year and were very happy!
Jonathan S. is friendly and thorough, and I appreciate that he is open to questions
Bill is our technician and he is not only knowledgeable and fastidious, he is also a very personable and a gentleman. Hope he maintains our lawn for a long time!
Our service tech Mike A. does an amazing job with our lawn. Always gives a run down of the current visit and what to expect for future visits. Very happy.
I started with NLA last spring, since I pretty much had weeds and little grass. This year, I have a lawn. It has been a process but it works. Happy with the service received from John T.
Just started with Naturalawn this spring and the results have been excellent. The technician, Mark Brown, has been professional, polite, and efficient.
Jason is an excellent technician. He is knowledgeable about the service he is performing. He answers our questions and addresses our concerns. Our lawn is making significant progress from last year.
I have been a customer for a long time and every year the lawn is greener and thicker than before. My current technician, John T, takes the time to explain the treatment and what he sees going on with the lawn.
Friendly, knowledgeable techs. Bill has been taking good care of us!
Our lawn has never looked so good since we started using NaturaLawn. Our service man, John T. has done an excellent job professionally and technically. Well done service and product. Thank you. East Coventry
Our Lawn Tech Ryan Reed was great. He was friendly and explained everything he would be applying to our lawn that day
Finally invested in my lawn after 25 yrs...was always a weeds are green too kinda guy, but WOW what a difference! Makes the whole house look better. What a great investment! Our service tech John T. Has been nothing short of fantastic! Knowledgable, friendly and very responsive to special treatment request...a true professional. I am now a doesn t my weed free green lawn look awesome kinda guy thanks to John T.
Al & Mark just serviced my lawn and did a terrific job. They asked questions before they began to make sure they had the details. Always professional and friendly.
Your technician, Justin Spencer, knocked the ball out of the park! We have two beehives and need Natural Lawns safe, bee-friendly, alternative products. There was a mistake recently and an application intended for a neighbor was made on our property--one not safe for our bees! (NOTE: IT WAS A *DIFFERENT* LAWN COMPANY). I spoke with Justin when he arrived to be absolutely & 100% certain this wasnt a misapplication. He was a consummate professional, recognized my concern, and promptly contacted his office to verify product and location. I work for a Fortune 200 logistics company, and I would hire Justin every day of the week!! CORRECTED 5/31/19.
We have been using Naturalawn Montgomeryville for 5 + years. Always great service and technicians are very knowledgeable.
Ryan Reed is the first technician to actually move things in the yard to lay fertilizer and weed killer. It was amazing to actually have a rep who cares about doing the entire job.
Toure Scott is very knowledgable.
Was a little skeptical that Natural Lawn could really turn my weed\dandelion infested lawn around. It took 2 seasons ,but they were able to change it completely. Bill assured me that he could turn it around, and he did. Bill has been a complete professional that has lived up to all of assurances that he promised me. Very happy to have Natural Lawn as my lawn service company.
Ryan Reed was a great technician. He explained exactly what he was doing. He answered all of my questions thoroughly. I would highly recommend him and Naturalawn.
i have been with naturalawn of america for two years now and i couldn t be happier. everyone in this company is super friendly and knowledgable, and their employees are truly great about giving great customer service. my last visit was done by a technician named phil who was fantastic! i forgot he was coming(even though they emailed me and left me a voice message in advance) so i ran out and asked if he could give me time to clean up my fenced in backyard(i have two dogs)..not only did he patiently wait for me to clean up dog poop but he also explained to me about red thread and how it affects my lawn health and then he even picked up some trash in my yard that had blown over in the previous night s storm and placed it on my patio so i could get rid of it...phil really was very pleasant and patient and went over and above what i would consider great customer service! i highly recommend this company!
everyone has been very pleasant and helpful. My grass looks good right now. Ryan Reed explained things to me and was great.
Ryan was informative about what he was applying, and took care to insure he addressed our concerns. I would recommend him and naturalawn montgomeryville for your lawn care.
My Tec, Ryan Reed was excellent. I had a number of question that he answered. He also gave me some great advise about when to, and when not to, plant grass seed. Along with which types of grass would grow best on my property. Ryan was Professional as well as knowledgeable.
Jason B was very professional, friendly and efficient. Would recommend! Thank you
Derek always takes time to explain what application he is applying to treat the lawn and provides advice to maintain it.
We currently use Naturalawn of America. I have been overall very satisfied with their service. They provide stop-over weed control between fertilizer sessions and I happened to see Andre C. across the street from my home. I inquired about him just stopping over to control some of my newly grown weeds. At first he was hesitant because he wanted to make sure that he had enough weed-killer and time to service all of his appointments for the day (which I appreciate). However, only after a moment, he told me that he would take care of it no problem. Extremely personable and reliable service. Highly recommend this company.
Oswaldo applied a grub treatment today. He did a great job. Fast, courteous, full coverage.
Jason B. has been absolutely great to work with and deserves fives stars himself. We started with quite the mess and have been making progress. The violets and ivy that used to dominate the yard are now under control. Were still battling Japanese Stilt Grass, which is tough. Once we knock out the persistent stilt grass, this review jumps to five stars.
The lawn care tech that came out was extremely knowledgeable and professional. He was very helpful with all my questions. He was able to help me set a game plan to target the problem areas both now and in the future. He name was Ryan Reed.
My experience was excellent - Ryan Reed was excellent
This is my first dealing with naturalawn. John T was very pleasant and explained what he was doing. He did a nice job and killed many of the weeds. Looking forward to dealing with him in the future!
We have been using Natural Lawn now for about 5 years for their flea and tick program. We are very satisfied with there serivce. We have 4 large dogs that love to play in the bushes, and I cant stand even seeing a tick . Only once have we had to call them to come back, because of finding a tick. Very satisfied and there price has been good. Thank you Narural Lawn and Toure`.
Great service - very detailed and thorough. They go above and beyond. Communication is great as well.
Great customer service. tick free backyard all summer, spring and fall, dog and kids friendly applications. Very satisfied
Touré has been an excellent representative for Natural Lawn this year. We d give him five stars. He calls us the day before the service as we ve requested. We ve asked for extra attention to certain areas and he always takes the time. Also five stars for Brenda in the office. The company itself gets three stars. Unfortunately, we haven t always had such professional service with other techs. If we could get that level of service we get from Touré and Brenda all the time, we d rate the company itself much higher.
I have been using them for several years. My lawn is well cared for by them. I also use them for tick and mosquito care, as I have dogs that play in the yard. My only problem with my yard is weather related and that s not due to them. I would recommend them. Update...I am still quite satisfied with Natural Lawn of American. Lawn Care is excellent. They use safe products for my dogs. The technicians provide excellent customer service and know what they are doing. Seth P, the last tech answered my questions willingly and completely. I get periodic calls when the weather makes it necessary, to advise me on how to care for my lawn on hot and dry days.I still highly recommend them.
We have just as many weeds as when we did the lawn ourselves. We dig weeds in the evening. Very disappointed. As a follow up to this...the company has reached out to me about the issue so I am adding a star for customer service.
Did not hold up to deal burned a big area of lawn told different story by different techs about what happened for 2 months trying to get refund once again different stories After response from owner that a refund will be issued I still do not have a refund and no one from this office can give me an update on status of when it will be issued they will not give me any info this issue started June 19, 2019 it is now October 18, 2019
I wised it worked but for us our lawn never looks so bad. We have 3 dogs and love the concept of natural lawn care. The customer service was good as they followed up and kept retreating but after 1.5 years we gave up. Weeds had over taken the lawn. What was most disappointing was once we canceled, which was confirmed in writing they continued to bill us for another service they did by mistake. After repeated emails and several calls we have reported them to the BBB. Beware of this company, their prices are high and service promises much more than they deliver!
Ryan R. is our specialist and he is always friendly and our lawn looks fantastic even with a 40 lb dog. He goes above and beyond, actually noticing if there is a problem (bare spots , etc )and correcting it on the spot.
First and foremost - customer service is exceptional. Ive had a few people working with me over the ~5 years Ive used the service (while my kids were small), all of them very caring and nice - though this past summer with Jonathon Spell has been the best, hes very knowledgable and thorough on top of that. I will say that my last star has to be that while they do their best with the natural treatment, Im not positive the actual results couldnt be better if I were to go with some non-natural.
Great Customer Service. My technician, Jonathan Spell, went above and beyond to work with me all year and turn my lawn around. I just wrapped year 2 up and am starting to see some great improvements.
Despicable company. Their low Google rating is very well earned. Im not sure that I can expand on Lou Caputos post, but I can say that they did the exact same things to me. They gave me a very convincing sales pitch about how their service was superior to any other service in the region. They had me convinced that my lawn needed treatments 10 times per year and that I would be blown away with the results. The sales guy told me that I would start seeing results almost immediately. Fast forward one year later and my lawn looks the exact same. It hasnt degraded which is good, I guess, but there was no noticeable improvement whatsoever. I was willing to write this experience off as a lesson to myself, but then they came and treated my lawn this March without my permission. I had already signed up with a different lawn service and had no intention on going with Nature Lawn again this year. When I called to let them know of their error, the representative became extremely hostile and argumentative. This was when I realized exactly what a shady company they are. They threatened to send me to collections over their $110 Soil Amendment visit that I never asked for. What started as a too-good-to-be-true promise about green grass has now turned into blackmail over my credit score. Whatever you do, STAY AWAY FROM THIS COMPANY! Let my experience be your forewarning.
A big disappointment. We were promised in year 3 our lawn would look great. It now looks worse than it did when they started. Weve complained to their management and they delay coming out to inspect the lawn. Im guessing they do that in hopes that now that spring is finally here the lawn will fill in and theyll have nothing to address. I canceled their service today in favor of another company.
Excellent results, knowledgeable technicians, & friendly staff. After 3 years of treatment and following recommended cultural practices our lawn has never looked better.
Started last summer and so far so good! Friendly technicians. Office staff is very nice and helpful. My wife loves the stink bug service! Thank you Naturalawn.
Superb service. Attention to detail. Courteous and friendly employees. Tremendous results. Pet friendly most important!
If all service providers delivered on their promises the way these folks do, life would be so much less stressful. They deliver what they say, are great communicators, and incredibly knowledgeable so they manage expectations realistically. Im always told what can be fixed/improved short term as well as when more time will be required and they have been 100% accurate. It all ups to a great VALUE.
We have used NaturaLawn for the last several years, Steve Kyle is my tech and I would have no other! He does a great job and is very helpful- he cares about how our lawn looks. Thanks Steve!!!!
I had my annual aeration and over seeding today. The technician Gerhart Arndt) did a fantastic job. He was extremely thorough, taking extra care to properly treat bare spots and address other problems. He made suggestions concerning ongoing care, including mowing adjustments, watering, etc. He was also very efficient, personable and courteous. Gerhart also cleaned off the driveway....a superb job overall! I was very pleased with todays service.
Steve is a wonderful and attentive technician. He is courteous, detailed with his work, and always accommodating.
Service is always professional and courteous. Service providers are always willing to take the time to explain the treatment being applied. Today Lance was helpful in providing information and guideline for when our pet could safely go into the yard on the grass. Greatly appreciated his time and information.
I have had Bill take care of my lawn for years. He is very knowledgeable and answers all my questions. As a senior citizen I probably drive him crazy when I get frustrated some times when I see weeds because I want my lawn to always look great. Bill comes out and explains the problem and takes care of it. I like Natural lawn. Important to me to be safe for my dog Daisy. Thank you Natural Lawn and Bill specifically.
Mike Morini was very courteous and professional. Glad he is my service technician!
These people are terrific. Responsive to our needs and always on top of things dealing with our yard.
The customer service couldn t be more helpful... the ladies in the office when you call treat you like person & actually help you without running you in circles. My technician Mike Q. has been awesome too. He has spent way too much time on the phone with me explaining things to me when he was off the clock. It has been the easiest and smoothest company I ve dealt with.
Always polite and professional. They come when scheduled and do what they say they will do. Thats the best you can hope for when hiring someone. Their guy Lance is great too
Weve been very pleased with the service over the last several years. Weve had overall lawn treatments as well as treatments for mosquitoes, fleas and ticks, which have helped us to enjoy spending time outside during the summer. The technicians are reliable and friendly. Lance does a great job, and always lets us know when hes arrived and when it will be safe for kids and pets to play outside following a treatment.
We have been getting our lawn treated for fleas and ticks for 2 years. We have had no problems since we have been having our lawn treated. Our lawn technician Lance does great work!! I highly suggest using them!!!
Excellent and courteous service by Lance on recent Flea and Tick control treatment
I have been using Naturalawn of America for many years an am completely satisfied with their service (a number of people have comment on my lawm. NoA also provides additional services including flea an tick treatments using all natural components. My latest treatment was provided by Lance and left a attractive sweet smelling order rather that the harsh chemical oers from other treatments,
Great service! Lance came out to service our lawn for tick and flea control! He made sure to wait until our dog was done with his business to do the backyard! Friendly knowledgeable staff that are always willing to help when we are having ant issues as well!
Excellent service! The technician Lance explained what he was doing and answered all of my questions.
We switched over to Naturalawn a few years ago and have never looked back. Their customer service is incredible. All of the technicians, especially Lance and Bill, are friendly and more importantly, care about our gardens and make sure that they take care not to trample anything or inadvertently drag a house across a flower bed. Our lawn looks great... I highly recommend Naturalawn for all your lawn care needs
Naturalawn has maintained our lawn area for many years. The service is always reliable and the result is consistently attractive. Lance was here today to apply flea and tick treatment and, like all the Naturalawn technicians, was quick, polite and friendly.
Weve been using Naturalawn for years and have been extremely happy. Bill is a great guy! and takes the time to check in with me to see if I have any concerns
Seems like our harsh and prolonged winter has had a negative impact on my lawn rejuvenation. I happened to catch my technician, Bill, as he was applying my early Spring treatment. We discussed some issues with thin turf growth rates even though I had aeration and overseeing during the fall. Bill was respectful and professional in responding to my questions and concerns. He provided insights and suggestions with ways to overcome the harsh winter and improve the overall health and appearance of my lawn. I take pride in keeping my property pleasing to the eye, and thanks to Bill, Im confident this season will be just fine.
I have used Naturalawn for over 15 years & would never consider using any other lawn service. My yard backs up to a woodsy area which is home to many wildlife animals so having the flea & tick application is extremely important to me. Lance was very pleasant & thorough in making sure the application penetrated the woodsy area within my fenced yard.
the tech, Silvano Chali is the best. He was fast and covered the whole yard.
NaturaLawn in Montgomeryville and their technician Steve have my lawn looking great. No weeds and lots of thick green grass. Thank you. And keep up the good work.
I have been using Naturalawn for quite a few years now for weeds, flea and tick. They do a great job and I do like the natural product. No harmful chemicals. I wish to thank Lance, as our new tech applying the flea and tick application to the lawn, he remembered exactly where we asked him to apply from his previous visit. Great Job Lance!
I love this company. They are very professional and courteous at all time and situations. I just had an encounter with their technician, Lance. He was the most courteous and knowledgeable technician I have ever encountered. He was also very knowledgeable about the product and gave me valuable information concerning the lawn as it relates to my dogs who were ready to storm out the door after him. Thank you, Lance. You put the C back into COURTESY, as it relates to service.
Lance was great... professional, courteous and efficient. Love natural lawn of America.... Anytime I need something they are right there for us!
Bill is awesome. Took time to go over the issue with bald spots and how to best fix them.
With great eye-contact and a wide, friendly smile, new NaturaLawn representative, Lance, introduced himself and let me know exactly what he intended to accomplish on yesterdays visit. Lance also asked about any concerns I had, and assured me he would relay my questions to home office at once. Within an hour, I received a phone call from the office manager acknowledging my questions, and he promised I would then receive a phone call to set up a face-to-face visit with someone one who would assess my concerns. That phone call came well before the end of the day, and an appointment has been set. Kudos to Lance and the NaturaLawn team for saying what theyll do, and then doing what they said. That is exceptional customer service!
Great job! Lawn looks so much better since NaturaLawn was engaged. Helpful, skilled staff, particularly Jonathan Spell.
Natural Lawn of America has been great. This is the first time I have had lawn service and I was surprised by how quickly they came out and the weeds started dying. Today, Lance came out to do another treatment and he was awesome! Not only was he really professional and took the time to explain what he was going to be doing, but he was such a gentleman that he carried a large box to my car for me on my way out the door to work. It was a great way to start a Friday morning! I would highly recommend using this company for the great results and wonderful customer service.
Weve been very happy with our service from NaturaLawn. Their staff is extremely friendly especially Lance. He even helped our babysitter carry bags from her car to our house.
Lance did my Grub Control service this week. He was on time and completed the service successfully, despite the continuous rain.
Had the opportunity to meet Zach. Very courteous, professional and knowledgeable. Very pleased with Zach and the lawn service.
Preston drive has never looked better with the technician Lance working on multiple homes in my neighborhood, Im positive natural lawn will continue to provide amazing results!
Bill was great with seeding my grandpop s lawn, he now has the best lawn on the block!
Ive been with Naturalawn for years at 2 different properties now and the results speak for themselves (see overhead and compare). The techs and office staff have always been pleasant and professional; especially Lance who I promised I would mention in the review...LOL. All natural products so I dont have to worry about our friends or family, or the dog walking on, rolling around, etc on the grass.
Bill has been my Naturalawn guy for years. He is personable, professional, and takes the time to discuss treatment for my lawn. He actually CARES about my lawn and goes above and beyond to make sure I am happy with my service.
We highly recommend NLofA! This is our second year of using the company and we couldn t be more pleased. Bill is our serviceman; he s always pleasant, full of experience and knowledge about the many different types of grass, and always willing to answer questions & give suggestions. He has taken our yard from a dandelion weed field with bare dirt spots to now our neighbors asking what we re doing to keep it so lush & green! If we call with any questions, Bill gets back to us the same day and follows up with a visit the very next day to help! Service that can t be beat and a yard (that takes a beating with kids & a dog) that has made a complete turn around-couldn t ask for more!
Thanks Lance for a great job!
Weve had this company for 3 years - they take care of our tick problem, naturally!! Our new technician, Lance, stopped by today and was great - super personable and did a great job!
My husband and I have been a customer for the past 2 years and we love the results. Our lawn looks fantastic, except for the past week. We notice brown spots all over lawn. My husband suggested that I call today. Fortunately, when I was leaving for work, I noticed that NLA was across the street at my neighbors house. I called over to the technician (Ben) and Lance . They both looked at my lawn and said it was called Red Burn. With the crazy weather thats been occurring, this is resulting in this Red Burn. They were extremely professional and stated that NLA will come out and do another treatment to remedy this problem. Thank God I ran into Lance and Ben, they were extremely helpful. Looking forward to greener lawn. Linda
Just had lawn serviced this morning by Bill. Always shows up when expected and lets me know he is here so I can make sure our dog is not in the back yard when the gate is opened. This is our second season with NaluraLawn and we are extremely happy with the results.
Gerhart Arndt was awesome. Knowledgable service Technician. Overall the company has taken our lawn from terrible so much better after on e application. Customer service is A+++
We have been using Natural Lawn for years and highly, highly recommend Lance. He truly cares about customers, listens and thoughtfully answers concerns and he s a problem-solver. Lance is thorough with product application which is greatly appreciated.
We finally parted with the two big names and went with NaturalLawn. So far, we are very impressed with the care, attention detail, and the results! Our technician, Michael Morini, is very thorough and diligent. It is quite evident that he takes quality of service very seriously, even under challenging conditions with all of the rain we have had lately.
Great Company! Techs are professional and well-trained. Office staff is very polite and knowledgeable (Jessica worked on our contract). NLAs communication with me - a fairly demanding customer - is excellent. Prices are reasonable for a variety of services, including flea and tick control. Kudos to Kevin and Lance for continuing to provide exceptional lawn care services.
After 1 Season....couldnt be happier with the outcome and Naturalawn... our service technician , Jonathan Spell , is very knowledgeable and does an Awesome Job!!! If there are any issues , Mike Ferro, the ops manager, quickly responds and is up for the task...Keep up the great work!!!
Wow! You guys are the best! I couldnt be happier with the service! And that Mike Morini! Hes the best guy you can get to take care of whatever ails you. Never have I experienced such wonderful service!
Warning!!! Do NOT use this company! They are the con artists of the natural lawn care business. They say whatever you need to hear to get your money and get you in a contract. My lawn looks exactly the same if not worse since starting with this company in 2016. I was also under the impression that when I called in the spring to end my service after my year was up theyd discontinue my service. Nope. They came out again, charged me, and said it auto renews and canceling in the spring is not possible. When I called to complain about the bill and the service they said, do not worry about this, well take care of the bill. Not true again, they ended up charging me when they couldnt get me to sign up for another year. They are sales people, not your friendly neighborhood lawn service. When you call to say the applications are not making a difference they just have a technician come out to put some more organic sprays on. They are in and out in less than 10 minutes. In response to your response.... Not true that you called and let us know you were coming to spray in the spring. There is no record of that and no message ever left on phone. I also called to cancel in the spring. The bottom line is that you would think after we payed over $500 to this company for the annual service Natural Lawn of America would happily refund us our measly $67.60 to show good business conduct. It seems like a no brainer to me. But you can see with reviews of this company that I am not the first customer to be upset and angry with this companys business conduct and quality of landscaping.
I have been receiving lawn service for many years and I am very pleased with the knowledge and friendliness of my lawn tech. He answers all my questions and takes the time to explain and gives tips of what I can do to keep lawn beautiful. Bill is an asset to your company.
Our technician is very knowledgeable about our lawn. He takes time to explain things and he also takes time in tending to our lawn. I would like to give a big shout out to Bill. He is awesome!!!
I ve been a very satisfied customer for the last two years. Great product and even better customer service! Everyone in the office has been extremely friendly and helpful!
My technician LANCE has done an outstanding job with his attention to service for my concerns and answers questions. I have a fenced back yard for 5 dogs that I m very particular about flea and tick treatment coverage. I ve been with Natural Lawn for many years, with many techs, some not so responsive! I called and complained, the situation was taken care of. Lance as been very attentive and knowledgeable. I thank him for his services. Hope he stays with the company. As for the company, my lawn looks better then any other in the neighborhood without using harmful chemicals!
Grass has never looked greener! Been with them for three years and am very happy. I started because of clover overtaking the yard and wanted something safe for my kids and dog. They took care of the clover and discovered other weeds that they proactively treated as well. Referred several neighbors and friends to them. I highly recommend them!
Mike morini takes excellent care of my lawn. He cleans up all walkways and driveway of any spillage.
We have been using Natural Lawn now for three months. Our entire experience has been wonderful. When I called and spoke with Brenda she was so friendly, informative and patient. We had an infitial treatment, and since then Steve Kyle has been taking care of our lawn. Steve is truly exemplary! He is throrough and meticulous. He takes his time with questions, always greets us with a smile and never makes me feel rushed (even though I know he is busy). We are so pleased with Natural Lawn and our yard improves every month!
To be honest, Im not a fan of lawn treatment services, but my husband contracted with this company a few years ago. I appreciate the organic treatments. Staff is very courteous and always personally explain the treatment before application. Lance has been very cordial, informative and extremely professional. My husband is very pleased with the services and quick response to inquiries. All in all, Im slowly coming around to the idea of lawn treatments and would definitely recommend NaturaLawn. Gotta say, the lawn looks great!
We have been using Naturalawn service for about 5 years now, and have been very pleased. We love Steve Kyle. He is incredibly knowledgeable and takes time to explain services before and after completing them. My husband and I appreciate that he is careful when treating around our pool, in addtion to the rest of the property. Steve is always able to spot problems areas before they develop and provides a lot of information about insects and disease. He is a pleasure to talk to and always has a positive and good attitude!
Just wanted to say thank you to Lance who has worked on my lawn the past two times. As a new customer I m very skeptical and expect to get the results I m paying for. Lance was very professional each time I ve spoke with him, he answered the questions I had. My wife and I were very pleased with the end results. Thanks again Lance for your time and help, hope to see you again in the near future.
Great service and product. A little bit more expensive then some but superior results. Technician are always really nice and helpful including Ryan Reed this morning who even picked up our newspaper!
Lance did a great job with our lawn!
Great lawn service. Lance was very attentive - asked questions to better serve me. Highly recommend them.
Youll love NaturaLawn ! We are blessed to have such a lovely spot to call home and their team helps us keep it looking good! Weve been NaturaLawn customers since 1999.
Thomas is an excellent technician and had great comments about our yard. In general he is thorough, knowledgeable and punctual. Very happy with Naturalawn. In the few years we have been using the service, our lawn has never looked better. For anyone reading this review, dont hesitate to sign up and use the services but you MUST do fall aeration and over-seeding along with the treatments. It makes a HUGE difference!
Weve only been using NaturaLawn for a few months, but we are happy so far. We had used another very good lawn service (with very good results) for years but stopped when we began to have children (we didnt want them playing in grass laden with chemicals, especially glyphosate). We are very blessed to have found NaturaLawn, so that we can have the same great results without toxic chemicals.
Business does not offer lawn mowing services but does offer insect/weed control, etc. Was disappointed to hear about the mowing service but they were super nice on the phone and offered sources for local lawn mowing suggestions. Considering I called them at 830 in the morning, I was very pleasantly surprised.
Great experience with this company. They helped get an old tired lawn back to looking lush and green at our old house. This summer at our new place they have been spraying for ticks , fleas and mosquitos. No more ticks and only a couple of stray mosquitos. So glad to be using natural pest control keeping us healthy, safe and happy. All interactions with office and techs are good, in particular Ryan Reed and James Johnson are conscientious and work diligently. Thanks so much.
Excellent service and great customer service. Best my lawn has looked in years!
On Sept 19 your Tec Pat was at My home.we discussed my problem. He felt it was as a result of grubs.I emailed you on Sept 30 asking when the area would be addressed Pat called me back on Sept 19th and stated a crew would be out take dead area put topsoil down and reseed bare spots. He also said that that an additional application of grub control would be applied. The re application happened last week. Today Oct 11st the Tec that did the re application call me to tell me he did it last week. I know this. He left a service slip of paper. That being said, my email question was not answered. When will they. be out to rake, apply topsoil and reseed the bare spots. I hate using a review sight. But maybe ill get the answer. The growing season in closing quickly. Part 2 Its now Tuesday Oct 2, 2018. I have gotten two calls today reference to my lawn problems. The company will be sending out a crew to take care of the past grub problems. As a result of my contacting NLA I would like to say thanks for listening to me, your follow. Up treatment and now topsoil and seeding my damaged curb line and rear yard. I would like to add that NLA have always followed up with calls and or retreatment once the problem has been corroborated and a plan put in place. Thanks for your assistance with this current problem. If I could re rate I would up things now to Five Thanks again Gerard Duffy NEPhila
We have been very happy with their service. Weve been a customer for over 5 years. John T performed our most recent service.
My lawn looks great, couple years in now ... lawn fades in summer but bounces back fine, techs are knowledgeable ... good experience so far, keep up the good work -LD
Awful. We prepaid for one year and had weeds all summer and then this year they came out and is trying to bill us for another season that we never signed up for. There was never a signed contract or request for renewal. Terrible business ethics and their product doesnt work. BEWARE of using this Company.
All the ingredients for a scummy company. Lets start with added services spam phone calls. Every week they call during the fall for flea and ticks for pets...I dont have pets. Next we have customer recovery team which is a sign that the business fails to hold onto customers. They spam call and ask you why you dont want their service. Then we have the AUTO RENEW. Despite me asking in 2016 if the service is auto-renew and their response was no sir. Come 2017 they are trying to bill me for a service application. Despite immediately cancelling once I found out they visited once in 2017, they still insist on billing you. So lets review the scumbag tactics: 1. Spam customers for added services 2. Spam customers once they cancel 3. Suddenly lose your cancellation and apply service 4. INSIST on billing you for the service the following year 5. Lie about the auto renew service Most reputable businesses dont force customers to pay for unwanted services with auto-renew issues. What makes it worse is I hate auto-renew and I always make sure to ask about it. I am 100% positive they told me there was no auto-renew when the first year began. Lets top it all off with the fact my lawn didnt change 1 bit after the first year. Their sales people said Id see improvements through the first summer...now the sales pitch is, you really got to give the service 2-3 years to work.
Horrible service! and they will show up next year without your permission! We have been using NaturaLawn of America lawn service for several years. The service quality has deteriorated over the time. The lawn at our backyard was in very bad condition at the beginning of last year. So we decided to stop the service. We only decided to renew the service after a lengthy conversation with a service representative, who promised me that the lawn condition will improve. The service was not improved last year. So we decided to not use the NaturaLawn service this year (year 2017). Recnetly I was called by NaturaLawn service, saying that I should pay for the first service, which I didnt request for at all. The representative argue that the service is renewed automatically, per the attached service agreement. Actually I am not aware of this agreement. I never saw this agreement when I signed the contract before. The contract I signed only includes the pricing information and the number of services. Overall just very bad experience!
Switched to NL and havent looked back. Was using one of the more common names out there for a few years but havent been please with the results as there were a number of places weeds kept coming back and they raised their prices multiple times. I like the idea of safe products being used on the lawn, as NL told me we can walk on the lawn immediately without harm to pets or ourselves (however, recommended not to to allow the product to settle for at least 1 hour.) Price is good as the results are better than the previous company using harsh chemicals. So far, so good.
Ive used Nauralawn for at least 7 years (if not more) from way back when they used to just provide the ammendments for you to apply yourself. While I really liked the DIY aspect of their previous approach, the techs are good at what they do and seem to know their stuff. Im currently in my 2nd home using Naturalawn and it needed some serious TLC to get the lawn healthy again. Just like at my first home, Im seeing good year over year improvements, but its a marathon, not a sprint. People need to be patient to see results, but they do come. Im a huge fan of this service and recommend it to my neighbors when they (invariably) ask why my lawn looks so much better than theirs. ;-)
Great people great prices! Those my peeps
After hearing a radio add I decided to give this company a call 2 years ago.I had a terrible clover and nutsedge problem along with a really thin lawn. The salesman was fantastic and the guys treating my lawn have done such a fantastic job of addressing my lawns needs since I ve signed up. My clover problem is not a problem and if nutsedge pops up they come out free to eliminate it and the lawn has gotten thicker and greener each year! I HIGHLY RECOMEND THIS COMPANY!!!
My technician Shayne has been doing a great job treating my lawn. He takes his time and treats all weeds diligently and the lawn has been getting much thicker and greener since we signed up earlier this year! I highly recommend Naturalawn.
Just cancelled. Had two treatments in a span on 3 or 4 months. Horrible horrible communication (NONE). Simply forgot we existed apparently. It should not take two weeks and multiple phone calls on my part to reschedule due to rain. Then to go over 8 week until the next scheduled treatment which I called them about. I really wanted this to work because I would prefer their products but I cant use them if they dont even show up. I will clarify that I did received ONE phone call in the span of 8 weeks and it was to try and sell me a mosquito product, not to check on a new customer or anything helpful.
I just cancelled my service and I wish I could give them a more negative review, but Im trying to take the high road. Wow, after spending nearly $300 thus far this season, I feel like I was really scammed. I should have read the reviews concerning this location. Maybe some of the other offices are run more professionally, but if you are in the Collegeville or Landsdale area, look for another option.or just do it yourself. My issue is that the so called technician was out 3 weeks ago and treated my lawn just before our vacation. Never noting all the weeds that I had issues with and just giving the usual, dont mow too short in the heat (which I never do), keep traffic to a min etc...my 8 year old could have provided better insight> Upon returning from vacation, not only were the weeds growing taller than ever, the TECH drove his equipment up and down my newly sealed driveway in 100 degree temperatures leaving COOL new patterns all over my driveway. Unfortunately, I didnt want lines all over my driveway; I was hoping they would fade, but no luck. I contacted Natural Lawn and they said they would send a manager out to look at my concerns. One week later on the day John was still not out as promised. So I called again and left a message, he finally came out, but instead of calling me as requested, he left a message on my wifes phone, saying he would schedule someone to come out and treat my weeds. Apparently, John has trouble with his vision or likes driveway graffiti since he has no idea what Im talking about with the driveway issues??? I called again today at 8:30 this morning and requested a call back from John. Yes, you guessed it, I never got a call back.Driveway issues aside, the lawn looks AWEFUL...its been almost a month with the weeds growing crazy. I still and still no treatment for my weed issues...or at least a date that they are going to treat them...Im just going to do it myself this weekend. Dont waste your money with these loosers your better off with True Green for 1/2 the price and at least they give a damn!!!
I asked for my lawn to be seeded and they refused. I spent my own $$$ and time and seeded it myself, and then they killed my new lawn with the next treatment after I had called and asked them not to treat the new grass. I called to complain, they denied it. I cancelled unless they reimburse me and they said they were not at fault and nothing they could do. TERRIBLE CUSTOMER SERVICE AND NOT HONEST AT ALL!
Awesome work
I wish i can take away stars from this rating....BEWARE they will promise you everything from insect control to overseeding just to get you to sing a contract with them. But they will NOT do any of the work as promised. I had to call three times for a single service call for weed control (took over 3 weeks for them to comeout for this single service call) . I had asked for insect control spray, the guy who came out to my house said he does not have insect control spray on his truck, when i had requested this service on the phone when they called me the night before. MONEY BACK GUARANTEE IS A LIE.. i am still getting calls from them since i had declined credit card transaction...STAY AWAY FROM THIS CROOKS
Terrible. I think now I have much more weeds then I did before I had a year of their services. Also, I did not sign a contract for the next year, but they kept coming and insisted on charging me for the visit. Kept calling me all the time. It is impossible to cancel the service. Just as pests - once in, very hard to get rid of.
No stars. Not only does it not work, I was told by a former technician that many of them simply drive up to the house, see if a client is home, and mark off treatment was completed even if it wasnt if they can tell no one is home. Additionally, their administrative office did not appropriately cancel my MILs service when she moved AS SHE HAD REQUESTED and has been harassing her for payment for 6 months. They have since sent the bill to collections and refuse to honor a previous conversation stating that they would delete the invoice. This place is a sham and preys on the elderly. No NOT use them!
My lawn looks great!!! I signed up this year(March) once my yard became too much for me to maintain. As a single mother concerned about chemicals, I looked into naturalawn. After two treatments, my lawn is looking great and I even have neighbors asking who or what I use. The front looks perfect. The back has improved, since my children and dog spend most of their time in the back, I knew it would take time. I recommend using naturalawn. Id give 5 stars but I only had two treatments.
No Stars - this service is such a sham. I considered using them because they are organic and didnt want my kids and dog around harsh chemicals. They would come out and treat the lawn once a month with free service calls to treat any weeds that would grow in between monthly treatments. I would call for a service call, and they would tell me I was close to my next treatment so they would just move my treatment up a week. I used the service for 2 years. I was committed to getting the lawn in order and figured the first year would be a primer year. I followed their mowing and watering recommendations and yet my lawn was dying.The following spring, I noticed even more weeds than I ever had before. I then began to see dirt patches. They showed up treating my lawn for the second year despite me canceling. I called and they gave me a discount and lots of empty promises. They would also call and harass my wife at least once a week trying to sell more services. I did not renew my service and a technician again came out and treated the lawn. I received a bill and told them I was not paying as I had cancelled. They finally stopped coming. Once you hire them, you cant get rid of them. I filed complaints with FTC, FCC and BBB. Terrible Business. I cant believe they still exist. Hopefully no one will have their wallets or their lawns burned by this company.
This company has been calling my house for weeks. I am on DNC list and never done business with them. Im filing a complaint with the DNC, FCC and BBB.
This company is charging me for services i did not order. They telemarketed me and i payed for 1 year. They then said i had to cancel when i specifically said i would pre pay only for one year. Now i have to dispute with the credit agencies. It just goes to show never order anything from a telemarketer. I will now simply goto hd or lowes buy the stuff I need and have someone apply it for 10 bucks. saving at least 200 bucks a year.
If you want weeds and bad customer service - go ahead and use them. I did last year (2011) and my lawn was horrible. They sprayed for weeds once only because I happened to catch the guy and ask him. The rest of the time they just dropped the bag and run back to their vehicle and did not treat for weeds. I was home most times, so I could see them. They call several times a month to get you to use more of their services and do not want to stop calling. Also, they automatically renewed my service and keep harassing me although I have told their people who called that I do not want their service anymore. Such unprofessional and horrible service! I cannot believe they are in business.