TruGreen Lawn Care in Montgomery

801 Oliver Ct, Montgomery, AL 36117, United States

★★★★☆
(272 reviews)
Specialties: Lawn care service Landscaper Tree service

About

TruGreen provides local, affordable lawn care in the Montgomery area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Montgomery community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 334-279-6702.

Website
trugreen.com
Address
801 Oliver Ct, Montgomery, AL 36117, United States
Plus Code
9QXR+HH Montgomery, Alabama, USA
Time Zone
America/Chicago

Business Hours

Monday
6:30 am–7 pm
Tuesday
6:30 am–7 pm
Wednesday
6:30 am–7 pm
Thursday
6:30 am–7 pm
Friday
6:30 am–7 pm
Saturday
7:30 am–5 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park

Reviews

4.4
★★★★☆
272 reviews

Most Mentioned

questions (19) technician (17) mosquitoes (8) sell (7) pay (7) information (6) gate (5) weed control (5) treatment (5) shrubs (5)
5 stars
217
4 stars
16
3 stars
5
2 stars
4
1 stars
30
★★★★★
January 9, 2025

A good visit! Padro explained the process and the benefits. Showed me what the product looked like. Pleasant Specialist. Thanks Padro until next time.

December 2, 2024

Very unprofessional team. Previously i gave good review but i deleted that as they didnt follow simple request that i dont want 2nd service without talking me. They charged me , where i really dont know if lawn is actually taken care or not. Do not share your payment information as they use it to proceed with lawn service without talking to you.

★★★★★
November 11, 2024

Padron G was super nice. We talked about grass height and weed types we have seen in the yard. He was a wealth of knowledge.

★★★★★
October 28, 2024

Great job today. Padro G. took time to help me identify some of the challenges/weeds in the yard and described how today's treatment would affect them. Highly professional, courteous and thorough, Padro did a great job.

★★★★★
September 26, 2024

Kenyarda has been a great technician for our shrubs and landscaping. He is friendly and personable, showing interest in any concerns about our yard. I fully recommend TruGreen services! Thanks Kenyarda!

★★★★★
August 16, 2024

Absolutely fantastic service from TruGreen and our lawn specialist, Padro G.! From the moment Padro arrived, his expertise and professionalism were evident. He provided clear explanations about the treatments and took the time to address all of our concerns. The transformation of our lawn has been remarkable—lush, green, and healthier than ever. TruGreen's commitment to quality and Padro’s exceptional care make them a top choice for anyone looking to enhance their lawn. Highly recommend!

★★★★★
July 8, 2024

My lawn is indicative of the exceptional service that I receive from TruGreen. They apply the right amount of fertilizer and insecticides at the right time of year & it has very few weeds. Padro G, our specialist, did an outstanding job & explained all the details of our treatment. He ensured all areas of the lawn were treated and notified me upon his departure that he had ensured the gate had been closed.

★★★★★
June 22, 2021

My lawn was last serviced on 7/25 by our specialist Padro G. I gave him the highest score rating possible for his service that day. However, after viewing my lawn today (8/6), I feel that the high score was not high enough. Padro, my lawn looks fabulous and it's all because of you. Thank you for what you've done to improve the color and health of my lawn. There should be more than a score of 10 for what you do.

Review photo
★★★★★
Verified Reviewer
January 22, 2025

The tree service is keeping everything green and healthy, always getting complement from my neighbors.

★★★★★
January 9, 2025

Good work no weeds in my yard I would also like to have the same person treat my yard (Squire David) he does a great job

★★★★★
December 23, 2024

Salesman was very helpful and the guy who came to do the service was very respectful and courteous

★★★★★
November 23, 2024

Shoutout to our lawn Specialist, PADRO G!!! 10/10 Would definitely recommend!

★★★★★
November 23, 2024

Squire D. TruGreen Specialist, was punctual, efficient and professional when examining the grass

★★★★★
November 23, 2024

Padro did an excellent job explaining the TruGreen service he provided and answered my questions. My lawn looks great thanks to TruGreen.

★★★★★
October 23, 2024

Padro G. was our lawn specialist today.

★★★★★
October 23, 2024

The Floyds would like to thank Tru-Greens staff, Padro Gutierrez for his professionalism and passion for the job!!

★★★★★
Verified Reviewer
October 23, 2024

Padro G. My Trugreen lawncare technician was a delightful person. He was well educated and understood exactly what my lawn needed. He was very professional and I will continue to work with him and Trugreen.

★★★★★
October 23, 2024

The provider did an outstanding job. Thanks.

★★★★★
October 23, 2024

Padro G does a great job with my lawn

★★★★★
October 23, 2024

My technician, PADRO Gutierrez did a thorough job! Also has great customer service!

★★★★★
October 23, 2024

Kenyarda was so knowledgeable; his expertise made me feel more at ease about my tree and shrubs! I look forward to seeing the results! Thank you TRUGREEN!

★★★★★
October 23, 2024

Excellent service ! Lawn keeps looking better and better . Very knowledgeable too!

★★★★★
October 23, 2024

I had questions about my lawn, Pedro G. Answered all my questions and serviced my lawn. Great job

★★★★★
October 23, 2024

Padroe, explained everything he was doing and what I needed to do to help. H was very polite and knowledgeable.

★★★★★
October 23, 2024

Thomas is a good and knowledgeable specialist who provide great lawn service and friendly.

★★★★★
September 23, 2024

Great service

★★★★★
September 23, 2024

Answered the questions I had .courteous and friendly.

★★★★★
September 23, 2024

Lawn weed control service was very thorough

★★★★★
September 23, 2024

Joseph D did a good job...please with the service

★★★★★
September 23, 2024

Excellent service

★★★★★
August 23, 2024

We love our lawn. Padro Gutierrez from TruGreen is a super lawn technician!

★★★★★
August 23, 2024

Sitting out back this morning considering how well treated my lawn is, thanks to Trugreen. Specialist Mr. Padro G. (Trugreen service technician) knows what hes doing.

★★★★★
Verified Reviewer
August 23, 2024

Padro was very informative of the products used and answered all of our questions we had to help with our lawn. Great customer service !

★★★★★
August 23, 2024

Easy and convenient. Clear communication.

★★★★★
August 23, 2024

Padro G. made me feel that he understood my problem and concerns, and that he would work hard to correct the problem. He is a great representative for TruGreen.

★★★★★
August 23, 2024

Ive used Trugreen for years and theyve done a great job keeping my lawn looking good. Padro Gutierrez is the specialist who takes care of my lawn and hes always friendly and helpful when I have questions.

★★★★★
August 23, 2024

Padro G is a great technician he always goes above and beyond!

★★★★★
August 23, 2024

Thanks to Padro G we have the best looking yard on our side of the neighborhood. If I ever have questions he takes the time to explain everything to me and make suggestions. He also takes care of any problem areas we have.

August 23, 2024

Tru green in prattville is terrible.sprayed for army worms and one week later my lawn is destroyed.called four times and cut off all four times. What has happened to good service?

★★★★★
August 23, 2024

Mr. Gutierrez ensured I received the proper chemicals on the lawn that treated an aggressive grass species know as Torpedo Grass. After the application I can see definite improvements

★★★★★
August 23, 2024

Pedro Gutierrez does an outstanding job at keeping my lawn up to par. He always answers questions with expertise and all around good customer service practices!

★★★★★
July 23, 2024

Professionalism and knowledgeable about product

★★★★★
July 23, 2024

Padro was awesome!!

★★★★★
July 23, 2024

Padro is a wonderful technician and I recommend him to anybody and he s very acknowledge about his job

★★★★★
July 23, 2024

Kyle did a great job and explained in detail what my grass needs for future success.

★★★★★
July 23, 2024

PADRO provided an excellent customer experience here today! He was very knowledgeable and professional.

★★★★★
July 23, 2024

Padro did a wonderful job on my lawn. He had to fertilize by hand because the spreader was broken, but he got it done in the hot heat.

★★★★★
Verified Reviewer
July 23, 2024

Padro G has been doing great with my lawn for the past year!

★★★★★
July 23, 2024

This service is truly controlling the weeds. The Dallas weeds however, will take a stronger treatment to control. I am pleased so far.

★★★★★
July 23, 2024

Mr Gutierrez Padro did an awesome job!!! very professional, courteous, and extremely knowledgeable about my weed problem. He represents himself and True green with the utmost distinction. 10/10 service!!!

★★★★★
Verified Reviewer
July 23, 2024

Excellent service from Padro G at TruGreen! This lawn service is definitely worth it!

★★★★★
July 23, 2024

Padro G. is the best. He is my lawn care specialist and Padro has gotten my yard all the way back into compliance. He keeps me informed and give very important pointers on maintaining what he does. He killed all the weeds and regularly maintains the fertilizer schedule as it should. TRUGREEN really have the best techs hands down. I have tried a few others, but none of them add up. Im glad Im on the team with them. Definitely sign up and get the best techs around. I highly recommend them.

★★★★★
July 23, 2024

Padro did a great job explaining the treatment and letting me know what I could to to best complement that treatment. I appreciated his commitment to the job and the time he took to get to know his customers.

★★★★★
June 23, 2024

Thomas did a great job and spoke to me about what he was doing. Thank you.

★★★★★
June 23, 2024

First of all, I would like to say.I just became a new customer with true Green wasnt expecting in my technician Christopher to be well-rounded and so professional.Glad I Chose. true green

★★★★★
Verified Reviewer
June 23, 2024

The technician I had today was Paul and he was very professional and answered all my questions. Waiting now to see how the application he did to see if the results are as he stated.

★★★★★
June 23, 2024

Our specialist was friendly and professional and did a thorough job on our lawn! Would highly recommend Tru Green to others.

★★★★★
June 23, 2024

Padro Gutierrez was fantastic. He was very helpful and did a great job of explaining everything. TruGreen has been great !!!

★★★★★
June 23, 2024

Pardro G is an excellent technician and very knowledgeable about yard service that he provides any trugreen customer that has him servicing there property should consider there self lucky

★★★★★
June 23, 2024

Outstanding service by Specialist Padro Gutierrez. Very professional and skilled in his job. Always available to answer questions and very knowledgeable about the job.

★★★★★
June 23, 2024

TruGreen is an excellent company. Padro Gutierrez is consistently friendly, thorough, and attentive!

★★★★★
June 23, 2024

Christopher N was my lawn expert today and prior treatment. He is very personable, polite, and professional. He always explains the treatment he will apply and always asks me if I have any questions. He was able to finally able to eradicate the spiderwort from my lawn yall!!!!

★★★★★
June 23, 2024

I only had one visit from TruGreen Lawn Care and I already see a tremendous change in my grass. Thank you so much TruGreen. The customer service is outstanding. Nicholas B. Thank you as well.

★★★★★
June 23, 2024

Padro G - great guy - always give great service. represent company well.

★★★★★
June 23, 2024

We recently moved from Florida to Alabama and have a huge property! With the property comes all the ticks & mosquitoes! Thomas Milan our amazing service tech and TruGreen have made our outdoor life amazing. Since contracting with them and their Mosquito Defense & Outdoor Pest Control we have had ZERO MOSQUITOES nor have I been inundated with ticks walking the property! ONLY COMPLAINT I CAN NOT LEAVE POSITIVE FEEDBACK VIA MY TRUGREEN ACCT! Thomas Milan deserves 5 for every trip! He s very good at his job!

★★★★★
June 23, 2024

Padro G with Trugreen was an awesome specialist. He fully explained to us everything regarding our yard.

★★★★★
June 23, 2024

Padro G. Was very very friendly & nice. He works fast and efficient! I would love for him to be a regular if so. 10/10 service

★★★★★
June 23, 2024

Padro G (TruGreen Specialist). provided excellent customer service today and demonstrated impressive knowledge of lawn care. He is certainly capable of starting his own business. Thank you very much Padro G! Have a blessed day!

★★★★★
June 23, 2024

Technicians have great work ethics always ask if I have any concerns or questions very helpful and pleased with the service Ive received pedro G

★★★★★
June 23, 2024

Padro G has been doing my lawn service for a few years now. He always does a thorough job and makes sure he is taking care of anything I need lawn care wise. Friendly service!

★★★★★
June 23, 2024

PardoG completed a professional application for my yard and answered several questions i had about best practices for caring for my yard. Excellent work sir!!

★★★★★
June 23, 2024

Kenyara is the best! Always very helpful and even has gone above & beyond his area of expertise to assist us and make sure we got the answers we were looking for.

★★★★★
May 23, 2024

Padro is extremely professional. He s very detailed in explaining everything he did to my lawn. What chemicals were used and how they work

★★★★★
May 23, 2024

This was my first visit as anew customer and I am very pleased with the services that I received by the company and the specialist.

★★★★★
May 23, 2024

Nicholas was thorough in explaining his findings and recommendations for my lawn. He spoke in layman s terms which I greatly appreciated. Nicholas was very knowledgeable, professional, patient and polite.

★★★★★
May 23, 2024

Trust true green!

★★★★★
May 23, 2024

TruGreen has exceptional techs that come out and service your lawn. They always have a smile and are eager to listen and resolve any questions/comments you may have. Highly recommend!

★★★★★
May 23, 2024

Great job- fast, efficient and complete!! Thank you!!

★★★★★
May 23, 2024

He was very professional and prompt. Wonderful attitude and very knowledgeable of what he is doing.

★★★★★
May 23, 2024

Great Service

★★★★★
April 23, 2024

TruGreen has provided amazing service from the customer support team to the specialist Padro, G, Thomas, M and Christopher, N who were all accommodating to our needs and completely professional and passionate in what they do including the service they provided.

★★★★★
April 23, 2024

PADRO was Professional and attention to detail on problem areas around the property. Outstanding!

★★★★★
April 23, 2024

He was fast and went the extra mile to make sure all my concerns were answered being this was my first time

★★★★★
March 23, 2024

The lawn care pro was very knowledgeable and provided helpful tips. Alex was very professional and knowledgeable. Job well done and keep up the good work. I ll just sit back and wait for the final results, Thanks TruGreen!

★★★★
March 23, 2024

Had my first service. Specialist was knowledgeable, informed and very polite.

★★★★★
March 23, 2024

Technician explained what he was going to do and was professional and courteous.

★★★★
March 23, 2024

The Trugreen crew was here early and applied the treatment promptly, after a good explanation of the plan.

★★★★★
March 23, 2024

Nicholas was personable and pleasant to speak with. He appeared very knowledgeable about the steps used to maintain my yard.

★★★★★
March 23, 2024

Predro was very knowledgeable of what was needed for my lawn. He also instructed me on how to cut the grass now and in my future grass cutting. Very helpful... Very easy to talk with..

★★★★★
March 23, 2024

I am always so pleased when Padro G comes to care for my lawn. He s polite, thorough, friendly, professionals and careful about this work. I d recommend him any day!!

★★★★★
February 23, 2024

We went to another popular company for a year and a half but ended up switching back because we had more spring weeds than ever before. TruGreen may be a big corporation but they have actual agronomists, not just a local guy who thinks he is.

★★★★★
February 23, 2024

Truegreens service is awesome. I am very satisfied with their professionalism and the work they have performed on my lawn.

★★★★
February 23, 2024

Padre and I exchanged good mornings but he didn t speak with me about the service he was providing today. Your techs normally come to the door and tell me what applications they are making.

★★★★
February 23, 2024

They do a wonderful job, treating the weeds and beautifying the lawn. only reason I took off one star is because they call you incessantly, trying to get you to buy additional products and services

January 23, 2024

My yard grass is very damaged by this service and he just ask and sent invoices mean time I canceled my service two time but still I do not know they guys come and do continue for me I paid last 96 dollar and tell please do not do again I will not pay. But this time they did again my yard service and sent me invoice 42 and 52 dollar I am really very tired . Please never choose this company.

★★★★★
January 23, 2024

The products work very well

★★★★★
Verified Reviewer
January 23, 2024

The tech, Nicholas, spoke with me about the lawn & my concerns today. I like to see/ speak with them when they are here. Every year I have them care for the lawn & it looks so lush & healthy. Positive Responsiveness, Punctuality, Quality, Professionalism, Value

★★★★★
January 23, 2024

Padro is a professional and answered all my questions. Thanks!

Verified Reviewer
January 23, 2024

Churlish and immature leadership/owners.

★★★★★
January 23, 2024

Joseph did a great job quickly tackling the large yard and making sure I understood the service.

★★★★★
January 23, 2024

Love tru green. My yard is beautiful thanks@

★★★★★
January 23, 2024

Educated on lawn

★★★★★
January 23, 2024

Outstanding work by Pedro Gutierrez our Lawn Care Specialist. He promptly answered questions and shared in specifics what he was doing. We love our lawn. Thanks TruGreen. Yahya Muhammad

★★★★★
January 23, 2024

Technicians and customer support are responsive to customers request. Wasnt seeing the results I expected with the weed application. Contacted customer suport and addressed my concerns, within in few days a technician was dispatch off schedule and addressed the weeds. Now just waiting to see if the chemical applied will reveal the desire results. Will post results in a few weeks.

January 23, 2024

They charged me additionally even though the one year service was not finished. I paid a year service last August. But they charged me for one time service fee additionally without any notice. They didn t ask me to renew the service or go with one time service. The customer service was poorest. Also, the lawn service was too. Very sneaky company.

★★★★★
Verified Reviewer
January 23, 2024

They came out a few days after I ordered services and were very clear about what I needed to do and when theyd be back.

★★★★★
January 23, 2024

Nicholas is very informative and knowledgeable about my lawn. He answers my questions completely. I have learned a lot about managing my lawn. I recommend TruGreen if you want a beautiful lawn.

★★★★★
January 23, 2024

Finally someone who knows about grass. My service provider, Mr. Paul Lee did my service today and I got someone who answer my questions. I was complaining about the crabgrass in my backyard and he informed that the grass in my yard was not crabgrass but dallas grass. All this time I was under the impression that this was crabgrass and the other providers that came to my house never bothered to tell me, not crabgrass but dallas. They just continued to fertilized that stinking dallas grass, which by the way, spreaded through out my back lawn. My zoysia grass was being choked out by that disgusting stuff. Paul told me what needs to be done to eradicate that dallas grass and to bring back my zoysia. It will take a while but I am in this to win it. So from now on, dont send anyone but Paul to take care of my lawn.

★★★★★
January 23, 2024

Kenyarda S is the best! He is always on time and is thorough. He also discusses any issues or questions I have.

★★★★★
January 23, 2024

Hes a very good,hard worker.

★★★★★
January 23, 2024

The technician was able to answer my questions and concerns about my lawn.

★★★★★
January 23, 2024

Pareto Gutierrez was very professional and courteous.

January 23, 2024

They keep servicing the wrong address then make us wait 5 more days just to come back out to do the wrong address again. We have a fenced yard that is locked and they claimed they serviced the yard but they did nkt! This is the third time they claim to service our property but dont. I told them they need to call beforehand and they didnt they called after they serviced but we didnt unlock the gate so they couldnt have. Not worth the almost 400 we paid! Go with a different company. By the time they actuallqy service for mosquitoes they wont be a problem because it will be too cold out...

★★★★★
January 23, 2024

Branch 5965 Kenyarda took his time and shared some best practices regarding our lawn. Positive

★★★★★
January 23, 2024

Kenyatta was very friendly and explained what service he was providing today. I have had very good service since I started using them this year.

★★★★★
January 23, 2024

Specialist did what he was supposed to do. Great job thanks!

January 23, 2024

Servied rhe wrong yard 3 times before they came to the right address and srill our yard has so many mosquitoes its a waste of time and money

★★★★★
January 23, 2024

Pedro was great and very professional.

★★★★★
January 23, 2024

Friendly service person.

★★★★★
January 23, 2024

The TruGreen staff is efficient and responsive. Kenyarda Singletin has been particularly helpful with addressing issues quickly.

★★★★★
January 23, 2024

Kenyarda is always professional, on time, and through!

★★★★★
Verified Reviewer
January 23, 2024

Paul did a wonderful job treating our lawn. He treated the entire lawn, which is what we pay for.

★★★★
January 23, 2024

This is the second application to my lawn. I was told that thier policies would not allow this even if it said that they would. There seems to be a problem with office and personell completing the task of keeping customers satisfied because someone recommended that they only spot treat who does not see the lawn.

★★★★★
January 23, 2024

Paul L is doing an amazing job. Customer service is awesome. My grass is definitely green. Keep up the good work

★★★★★
January 23, 2024

Christopher was very knowledgeable and professional!!

★★★★★
January 23, 2024

Very nice and knowledgeable service TruGreen employees.

★★★★★
January 23, 2024

Tech did a good job making sure 100% lawn coverage. Answered questions I had.

★★★
January 23, 2023

Not too happy with them. It seems like they always miss a portion of the yard.

January 23, 2023

Dont ever call me ever again. This was the rudest phone call I have ever received. The guy that called me said he could get my yard looking better. He went ahead ahead and told me they had a promotion going on. I said well the quote we got on the phone the day prior (85.- per treatment) was too high for us. He then said he didnt even tell me the price yet and what was the point of me calling trugreen if I didnt want to improve my yard. I told him that it advertised organic on their website that is why I was intrigued. He hung up on me.

★★★★★
Verified Reviewer
January 23, 2023

Services poor. Outstanding customer service

★★★★★
January 23, 2023

Padro G. was the specialist that came out on 7-18-2022, observed my problems and was genuinely concerned and he said he would take action immediately to start turning my lawn beautiful! Very professional young man!

January 23, 2023

I call this company to get my grass cut but tha rep said right now they are not offering mower lawn services right now .. I m confused.. will not recommend

January 23, 2022

Well who knew they re going to have your card prepaid for the amount of $400+ amount. This is crazy and it takes them forever to schedule an appointment.

★★★
January 23, 2022

Called to have weed control service at our home in Alabama. Paid in advanced for Basic Plan. Received many conflicting calls later with incorrect information as to my billing information,my HOR,etc. Appears that they had my information confused with someone else in another state. Finally received call back with apology.,saying the mixup was their fault. Service time given was between 10-12 PM on 3/15. Since it is a second home we had someone there to unlock gate..at 9:45 AM. No one came until 3::50 PM.

★★
Verified Reviewer
January 23, 2022

The actual service is decent for what you pay for probably a 4 of 5 stars. The customer service is the worst Ive ever encountered. You cant get a hold of a representative. I waited on the line for over an hour with no answer and today they wont even pick up the phone. I cannot rate their customer service any lower. It is terrible.

★★
January 23, 2022

Constant weeds and you can see where the applicators stop walking forward and just try to spray but miss 1/3 rd of my lawn.

January 23, 2022

Called them out to spray my yard never came half the time came when they wanted to call not Spring but putting the sign in the yard after we cancelled our services they came out anyway at 6:00 a.m. in the morning I am livid no would not recommend them for my dog

January 23, 2022

Send the most unprofessional people I think they can find to work for them. They do not come until you call and complain, then they show up before 6:30am even when account is marked after 8 am. DONT PAY UP FRONT WHATEVER YOU DO!!!!

January 23, 2022

Have sprayed 2x now for weeds in my lawn.... with no success or any change.... paid extra for mosquito spray also.... again been out 2x and still have them..... I call and customer service is rude and take forever to even get back out for retreatments. Wish I hadnt paid for the full year up front

★★★★★
Verified Reviewer
January 23, 2022

Wonderful

★★★★★
Verified Reviewer
January 23, 2022

My technician Alfonzo Moore was very professional, he notified me when he arrived. As well before he departed I had a chance to ask questions and he was very understanding and to the point. I must add he made my day and I m a satisfied customer. If I could give all 10 s , I do.

Verified Reviewer
January 23, 2021

My aging parents used their service for many years. And decided to stop using them. Now sometimes they call twice a day to try to get them back on their service. We have asked them to stop calling for 3 months. Had 2 calls today. Please try a local small company that has the same services... many to choose from in Montgomery. Save the harassment. Best wishes!

★★★★★
January 23, 2021

The crew were great they answered all my questions. Thanks!

★★★★★
January 23, 2021

I just had the best experience with TruGreen! Not only do they provide quality service, but I have been so pleased with their customer service. One of the representatives, Bernice, helped me with a complicated matter, and she was patient, helpful and kind all the way around. Thank you, Bernice...and thank you TruGreen!

January 23, 2021

I hope this dont get erase like they did on their site. My first time using trugreen and they went into my account and took extra money. For over a week they been lying to me that they refunded my money. I was told last Tuesday and Friday that my refund was done. Well I called this Tuesday only to speak with a different person that said only one of the refund was done. The other one was just done when I was on the phone. They took two extra payment from my account. I did a review on their site they took it down. They only want you to see the good. Dont trust them and I want stop giving them a review until my money they stole is back in my account. THIEF

Verified Reviewer
January 23, 2021

For services paid in advance: Lawn and Mosquito. We started using Trugreen June 2019. Received notification that a service was scheduled in June which never happened. We had to call and advise them that it didn t happen when, at which time, the automated system said it was. Unbelievable, it happened again this month. Not only do I work from home, but we have cameras that provide immediate notification as soon as someone approaches our home. We reviewed our cameras both times and didn t find where the services had been provided. Had to call them yet again to let them know the service wasn t provided and have invited them to review the cameras. One time is not acceptable and certainly not two occasions. BE ATTENTIVE TO WHETHER YOU ARE RECEIVING SERVICE OR NOT!

★★★★
January 23, 2020

I ve been happy with the service we have received over the previous two years. I m going with 4/5 stars because I had a horrible experience with their on-call customer support over an incorrect bill. After being put on hold for several minutes, I hung up and called back. Eventually, I spoke with Mr. Brook who had excellent customer service skills, listened to my issue, and resolved it. Mr. Brook needs a raise!

★★★★★
January 23, 2020

Long-time, satisfied customer. Techs are always helpful and informative. Our yard looks GREAT!!!

★★★
January 23, 2020

The service they sell is ok. I mustve been on the naughty list because they only sprayed for mosquitos the day of or day prior to a storm. They did this all summer so the service was minimally effective. I called to complain and they would come spray in 2 weeks at the same time the next service was due anyway. I had no intentions of using them this year so i never called them. They just showed up yesterday. When I called oh we automatically renew the service. Well Ill automatically block that payment. And guess what? 100% change of thunderstorm withing hours of spraying. still sprayed.

★★★★
January 23, 2020

Very helpful sales staff ask for Kiea.....

Verified Reviewer
January 23, 2020

No way to get through to the local office.

★★★
Verified Reviewer
January 23, 2020

I set up an account with TruGreen in Feb 19. To this date, Ive yet to receive appropriate pest control treatment!!! The tech, against my stated desire, sprayed twice for mosquitoes!! Upper management has promised to financially compensate me for this indiscretion. This action does make the situation a bit more bearable. It is best to $pay as you go$ for potential bargaining power.

★★★★★
Verified Reviewer
January 23, 2020

A great company!

January 23, 2020

Truegreen is a shady business....I dont even do business with them but yesterday one of the reps treated my yard and left a truegreen sign in my yard with out my consent or permission. Truegreen as a company sucks and are some crooks!

January 23, 2020

Yard technician did not service my yard. He got out of the truck and placed signs in the front and back yard. I got it all on camera.

★★★★★
January 23, 2019

Trugreen did an outstanding job on my lawn. My specialist Mathew Dopp is outstanding. He takes the time to do it right and discusses your lawn in detail. Thanks Matthew for an outstanding job.

★★★★★
January 23, 2019

Great value and results. Staff are friendly and eager to meet your needs.

Verified Reviewer
January 23, 2019

If you ever cancel your service they will harass you to come back. Im to the point I just curse them out now its so aggravating. My front yard has bad runoff and doesnt do well with their application. Never did they once offer up any professional advice other than the obvious water your lawn. They were also inconsistent with how they applied the spray. They got their money. Also, dont settle on pricing they always try to rip you off at first with their salesman bs. Dont do the mosquitoes treatment.

January 23, 2019

Horribly nasty people. Long time customer. Despite the ever increasing burden of crabgrass, I never complained about the lawn service, UNTIL they herbicide blasted my garden. When I called the (nameless, faceless) out-of-town call center, I got equal parts attitude and stupidity. NEVER AGAIN. Take my advice, hire a local company that actually gives a dang.

January 23, 2019

Tru green is very awful no good service and works when they want to. The sales representative show no respect for no one .I highly recommend anybody not to use their services you are better doing the work yourself

January 23, 2019

I always had weeds in my yard even after the technician came out a second time. I called once and requested a supervisor come out and look at my lawn...I never saw anyone and they never contacted me. I asked that the technician call me before they came because I never knew they were in my yard...seemed they just left a sign and were gone. I had several calls about spraying my shrubs...each time I said no. I came home one day and found my shrubs had been sprayed without my knowledge or permission. I finally got tired of my yard looking so bad and all the money I was wasting, I canceled my service last Friday. I would not recommend TruGreen.

January 23, 2019

This company is a joke. I go through the whole process on the phone, get transferred to the audit Dept for more info. Im told Ill receive an email detailing everything we spoke about and my service would begin next week. No email was ever sent. I waited till Thursday and called asking when will someone come by. I was told that it takes 5 to 7 business days to get a phone call back! I was told that I wasnt even scheduled to receive service yet but it would be escalated and a manager would call me back in a day or two. I wanted to cancel so they got a supervisor on the phone. He promised someone would be out today. But Friday I get a call that this was the last week for the season so they would not be coming out on Monday and can they come on Saturday. I said what if it rains. The woman said you are right that may be a problem, Ill have a manager call you back. No one called back. I cancelled the service and I will make sure and let everyone I know that true green is a poorly run joke of a company.

Verified Reviewer
January 23, 2018

The service was fine until I needed a service call. It took almost a month for a tech to come out. By then I already hired another company. I CANCELLED 7 TIMES and they still keep coming! They have treated the yard 3x and have been fired. THEY CALL EVERY DAY while Im at work... I return the calls to tell them they are fired...but THEY NEVER STOP. Just call Weedman. They are less expensive, do not charge extra for lime, and they come out within 36 hours!!! Another thing DO NOT try to upsell someone with a degree in horticulture! I know the difference between a disease in my shrubs and your inability to properly diagnose it! Do not trust the salesmen. TRUGREEN STOP CALLING RYAN WADE IN PIKE ROAD ALA!

★★★★★
January 23, 2018

Technicians are always professional and kind. Change does not happen overnight, like all things it takes time and it is well worth the wait. My yard is the envy of the neighborhood.

★★★★★
January 23, 2018

excellent

★★★★★
Verified Reviewer
January 23, 2018

They have been caring for our lawn many years and I am completely satisfied.

★★★★★
January 23, 2018

Happy with Trugreen

★★★★★
January 23, 2018

They do a great job with fertilization and weed control. Telemarketing is getting crazy too many phone calls selling other services

★★★★★
January 23, 2018

Great treatment, professional service!

January 23, 2018

Make sure you get proof when you cancel. Yard service for ants a waste of your money

★★★★★
January 23, 2018

I had Jacob Byrd do my yard and we spoke at length on weed control and previous issues with the weeds not being eradicated even after numerous attempts. I watched as he sprayed my yard and he did the over lapping spray and said he would call me back on 4 August to check on a status and if would be needing a follow-up re-spray service call. This is good customer service and the way a company should be, conscientious employees and Jacob is sure one of them. Kudos for him as he represents Tru Green out in the field.

★★★★★
January 23, 2018

I am very satisfied with my TruGreen service and my specialist Christopher Roberts. He checks my lawn before he sprays and checks to see if I have any concerns before he sprays. He informs me if any pests have invaded my lawn or neighborhood and what I should look out for.

★★★★★
January 23, 2018

Our Trugreen tree and shrub specialist is highly knowledgeable about all of the trees and shrubs on our property and is quick to spot issues and immediately take care of them and our specialist knows exactly what to apply to all of our trees and shrubs to keep them healthy and beautiful.

★★★★★
January 23, 2018

Tru Green lived up to their promises. They were here as scheduled, annouced there presence and handled lawn treatment applications professionally and with good results. Professional and reliable...

★★★★★
January 23, 2018

I have had experienced some remaining lawn problems as a result of the hurricane and have been able to speak with my specialist lately about attention to those areas. He was very responsive, looked at the problem areas with me and then addressed my entire lawn.

January 23, 2017

Fraudulently charged treatments. When asked to give services paid for sprayer said he couldnt do it. Sprays only a quarter of the yard for 9 months. Claimed gate was locked. After showing the sprayer and the manager the gate was not locked. They offered only ONE application. The Montgomery branch lacks integrity and professionalism.

★★★★★
January 23, 2017

Trugreen has treated my lawn for fungus and regular service for fertilizer along with the pre emergence and post emergence weed control for keeping my lawn looking green and healthy. The service representative has always done a good job and I appreciate his efforts for keeping my lawn looking its best.

★★★★★
January 23, 2017

My lawn is important to me as I enjoy my yard daily. It also seems that it is used as a measure of the neighborhood! With that said my trees are just as important and I have had a couple of isssues that needed to be addressed and were handled quickly which saved one tree in particular. I appreciate I am treated with respect and educated about treatments and options. A team effort!

January 23, 2016

We are very disappointed with Truegreen lawn service and will never use them again!!!

★★★★
January 23, 2016

Ther service person arrived in a timely manner for the appointment. My lawn has experienced minimum weeds since the treatments began. I am satisfied with my services.

★★★★★
January 23, 2015

The lawn is beginning to look good. Weeds are definitely down from last year when I was on my own. Ive only had two treatments so far, but the specialist was obviously a pro and did a good job. June and July will be a better measure of bottom line performance.

★★★★
January 23, 2015

We are on track; had to call out for addl. spray for nut-sedge/weeds; but have been satisfied overall... Lawn was in terrible shape when we bought the house & it has slowly started to come around thanks to my wife & Tru-Green...

★★
Verified Reviewer
January 23, 2015

MONEY IS TO HARD TO COME BY TO JUST GIVE IT AWAY This is a company that doesnt stand behind its Word! I really wish they would stop calling me and trying to sell me services that they claim to do and when you call them out on the service not being done they act as if theyre going to make it right and never do! The sad thing is when you call in to speak with someone the operator/customer service rep. has know clue of how to get in touch with a supervisor or manger, and flat out told me she didnt know any mangers names or info. WOW Please Tru-Green Dont call me any more! Ive had the service since 1998 and the last few years have really taken a downturn as far as I can tell. --First Tru-Green killed my grass and never credited my account or made good on any promises it made to help get my yard back. --Now they are claiming that did work, while I was at home and I know that they didnt even enter my back yard period, and want to charge me. MONEY IS TO HARD TO COME BY TO JUST GIVE IT AWAY

★★★★★
January 23, 2015

TruGreen keeps my lawn looking great! No weed, no bugs, green grass. Excellent customer service.

★★★★
January 23, 2015

TruGreen has greatly improved my yard and been very responsive to my requests. The past three times of service they have left my gate open and my dog has gotten out. I called the help line and they were very apologetic and have made notes on my work orders to make sure the gate is closed and latched after each service.

★★★★
January 23, 2015

Our lawn continues to look its best with the service of TruGreen Lawn Care for the past two years. TruGreen is a professional service who customizes services for our schedule and our needs. The service men are always very nice, quick and thorough. If we have any problems TruGreen is always there to correct them. Service is great, and the outcomes are remarkable. Its a great value all the way around and it is money well spent. Thank you.

★★★★★
January 23, 2015

I continue to get complements on my lawn and asked how I do it. I say Trugreen keeps it growing nice and green, I just cut it.