Upper Mountain Landscaping in Montclair

Great service, reliable, willing to adjust their schedule when inclement weather, friendly and always pleasant to work with.

Responsive, pleasant to interact with and they get the job done. We've been using them for years, and we're glad we do! Highly recommend.

Knowledgable about where to best plant in my yard, great service and kind crew! UML has been working on my lawn for three years now and have always had the most positive experience!

Great customer service! They left our yard spotless and ready to be enjoyed! We will be using them all summer for lawn cuts and customized flower beds.

I hired them to plow my driveway, which I share with my 86-year-old neighbor. In the course of doing so, they badly broke my neighbors raised flower bed and churned up part of his lawn. When I called to ask them about coming to repair the damage, they reprimanded me for not putting up flag markers in the driveway. When I called back after a month of not hearing back, they again said I should've put up flag markers and that "these things happen." Ultimately, they did not bill me for the plow, which I appreciate, but I found the whole experience very frustrating and discouraging.

Things started off really well, and we had a great first impression...but that quickly went south: We had an appointment scheduled for 4/26/22 at 5:00pm, which we had both adjusted our work schedules to accommodate. Around 5:20, when no one had showed up, I called and left a message asking someone to call us back the next day (since the office was closed) to figure out next steps. No one has called back since. The no-show knocked them out of the running with us pretty quickly, but I purposely waited a couple of weeks to write this review just in case something serious had happened and they needed time to regroup before being able to call. Not calling back is bad, but not calling back after you schedule an appointment with a potential customer and just don't show up is even worse. Perhaps they do a good job with their existing clients, but they certainly didn't do a good job winning over a potential one. I'm writing this review because it's the kind of information I myself find useful when considering various providers.

Do not hire this company for any of your landscaping needs. They came out to mow my lawn a day after it rained for four days. I wasn't home. When I arrived, the grass was ripped out in several places. Their crew left wet grass clippings throughout the lawn. Furthermore, they decided to "clean beds," which I didn't sign up for (I am not paying for it, they charge extra for it) and they killed 7 to 10 plants and more importantly left debris all over the beds. I contacted them with a complaint and asked them to call me. They did not call me, and Dianna emailed me stating that it was wet after several days of rain, this is normal, and they will seed it next time they are over. This behavior is NOT normal, ripped out patches of grass is detrimental to the health of the lawn. I politely terminated my contract with them and will be invoicing them for all the damage. Dianna also told me that they do NOT have liability insurance. So if they cause any significant damage to your property, you are not protected.

Here's what these folks did to my yard. KILLED all my front yard grass and 1/3 of my back yard by putting down fertilizer (that I didn't ask for and without telling me) while I was away on vacation... Their proposed solution was to re-seed... but that work was just as bad as the fertilizer. The topsoil they put down was full of large rocks, sticks and EVEN BROKEN GLASS!