Gilson Sprinkler Repair Inc. in Millcreek

4240 S 1300 E #2, Millcreek, UT 84124, United States

★★★★★
(74 reviews)
Specialties: Lawn sprinkler system contractor Landscape designer Landscaper Lawn care service

About

Sprinkler Repair

Website
gilsonsprinklers.com
Address
4240 S 1300 E #2, Millcreek, UT 84124, United States
Plus Code
M4HW+Q4 Millcreek, Utah, USA
Time Zone
America/Denver

Business Hours

Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
9 am–6 pm
Sunday
Closed

Services

$Gilson Sprinkler Repair Inc.
4240 S 1300 E #2, Millcreek, UT 84124, United States

Reviews

4.7
★★★★★
74 reviews

Most Mentioned

price (10) winterization (9) diagnosed (7) leak (7) job (6) questions (6) pipe (6) company (6) needs (5) work (4)
5 stars
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★★★★★
July 19, 2024

The people at Gilson are fantastic. They are thorough professionals with deep knowledge of their industry. They clearly demonstrate an objective to resolve problems efficiently and effectively. Their customer service is exceptional. I couldn't have had a better experience.

★★★★★
July 2, 2024

Isaiah and Robert were awesome at detecting the issue that I was having with our sprinkler system. Robert came over to do the repair, It took him five hours and went the extra mile to clean up and answer any questions that I had. Everything works great I would highly recommend. It’s hard to find a company you truly trust these guys are awesome.

★★★★★
June 28, 2024

Isaiha and Gilson Sprinklers are top notch! He came by to help me sort out a wiring issue and had things working in no time! Would definitely recommend!

★★★★★
June 21, 2024

Isaiah and company helped with my sprinklers in early April. Isaiah was very knowledgeable and his solutions for our old system function great. Hard workers who got the job done right. Thanks!

★★★★★
November 14, 2023

Xavier was able to schedule me and come by the day after I called. He helped teach me how to winterize my sprinklers on my own. He doesn’t blow out sprinklers. If you don’t know whether your sprinklers need to be blown out, he will check for you and doesn’t charge for the visit if it ends up needing to be blown out. I was appreciative of the service and experience overall!

★★★★★
May 26, 2023

I had Gilson come out and look at my valve box because it's pretty old and will need to be replaced soon. They quoted me what I thought was a reasonable price to replace the main sprinkler line and the valves, but I ultimately decided to wait on the project because I have other landscaping details I need to figure out over the next year before I have my irrigation system replaced. This isn't what impressed me most, though. A couple weeks later, I was replacing some sprinkler pipe in my front lawn that had broken and went to a local irrigation supply company to get some pipe and adapters. When I got there and placed a section of the pipe on the counter, the employees looked at it like it was a foreign object. But it just so happened that Xavier, one of the co-owners of Gilson, was at the counter next to me. Without hesitation, he said, "I hope that isn't Rain Jet pipe!" And sure enough, it was. He recognized it just by looking at it. It's an old standard of 7/8" pipe that isn't used anymore, but it's what my whole lawn sprinkler system was set up with years ago. He took me to the side and explained the adapter I needed to buy and how I would need to put it together to make it work with modern-size pipes. He even gave me his personal cell and let me ask further questions later over text. The employees at the store were useless, but Xavier knew exactly what I was dealing with. I plan to hire them to do work on my new irrigation system when I'm ready! I am very impressed at how knowledgeable they are.

★★★★★
October 27, 2022

Xavier was really great to work with. I appreciate how Gilson’s business model is to teach customers how to winterize their own sprinkler system instead of just charging for the service and hoping you’ll give them a call again next year. Xavier gave me his professional opinion that a blowout was unnecessary. Gilson will be getting my business for any future sprinkler system needs.

★★★★★
April 27, 2022

One of our automatic irrigation zones was broken and needed replacement and another had a leak from a broken pipe. Xavier and Robert came out gave me a competitive bid for a tight timeline on my end to get the system back up and running. The project was completed within a few days in a very professional manner, the system works beautifully and operates just as discussed. I am very happy with how everything turned out and highly recommended Gilson Sprinklers. Communication of the project and timeline was straightforward and execution was excellent.

★★★★★
July 23, 2024

Excellent service! Isaiha and Robert were amazing. Professional and knowledgable.

★★★★★
June 23, 2024

Both Xavier and Isaiha have helped us and both have been wonderful.

★★★★★
May 23, 2024

Great customer service have worked with for 4 years of seasons. Caring staff.

★★★★★
April 23, 2024

Prompt, professional and knowledgeable. Friendly and fair. Extremely satisfied with their work and would recommend them. I ll be using them for future needs.

★★★★★
Verified Reviewer
January 23, 2024

Xavier was awesome to work with! Solid work, dependable and great customer service. Highly recommended!

★★★★★
January 23, 2024

Quality freindly service

★★★★★
January 23, 2024

Xavier and his crew have been very helpful working on my sprinkler system, replacing faulty control valves, the stop and waste valve, and the main sprinkler lines.

★★★★★
January 23, 2024

Xavier with Gilson Sprinklers responded quickly to my initial inquiry and the work was done quickly and well. Great service and quality!

★★★★★
January 23, 2024

Gilson sprinklers Repair has been more than helpful over the phone to help me troubleshoot my sprinkler system...

★★★★★
January 23, 2024

Isaiah and Robert were great!!! Got everything I needed done super quick!!! Would highly recommend!

★★★★★
Verified Reviewer
January 23, 2024

Class act shop, Xavier clearly cares about his work and his clients. They went above and beyond my expectations for the project, couldn t be happier. I would recommend Gilson to anyone in need of help!

★★★★★
January 23, 2024

Super nice guys, really professional. Highly recommend!

★★★★★
January 23, 2024

Can t say enough about how great my experience was. Called these guys to help me winterize my sprinkler system. Xavier came out to help and went above and beyond. He not only helped me winterize the system, but also showed me how to do it myself. He then spent an extra 45 minutes answering all of my sprinkler-related questions. I ll be calling Gilson for all of my future sprinkler system needs.

★★★★★
Verified Reviewer
January 23, 2024

Reasonable price, very professional. I hate sprinkler system work and Gilson doesnt so they are my goto for winterizing and repairs.

★★★★★
January 23, 2023

Last fall, Xavier helped us identify that our sprinkler system is self-draining, hence doesnt need blowouts (the company that upgraded our system a few years ago did not recognize the self-draining system and recommended annual blowouts). This spring we hired Xavier again to check leaks and upgrade the system. He added a sprinkler head, dug a trench to connect a raised bed drip line to an existing zone, located and repaired leaks, checked and set all nozzles for the backyard, all in just a few hours and for a very reasonable price. He is super knowledgeable about sprinkler systems and takes the time to answer my questions. I highly recommend Gilson and will hire them again.

★★★★★
January 23, 2023

Several heads on my sprinkler system needed to be replaced and adjusted, etc. Gilson responded quickly, diagnosed all the problems, had all the necessary parts on hand, and fixed everything in one appointment. Plus, I was even given a good lesson on how all the features of my system work, something the original installer had neglected. Xavier is the best!

★★★★★
January 23, 2023

Gilson Sprinkler Repair Inc. is a knowledgeable, prompt , fair and friendly irrigation system repair/installation company. They are extremely professional and trustworthy with customers. Xavier possesses good follow up skills and strives to keep the customer s concerns a top priority for him. I have asked for help twice now with my home irrigation system and would not hesitate to engage Gilson s services again and again.

★★★★★
January 23, 2023

Ive been using Gilson for over ten years for maintenance and repairs on my sprinkler systems. Theyve always been friendly, professional, and done an excellent job!

January 23, 2023

After two weeks of trying to set up an appointment, my calls were not returned nor were my emails. Disappointing service.

★★★★★
Verified Reviewer
January 23, 2023

They always go above and beyond to do a great job maintaining and repairing our sprinklers, very detail-oriented. Highly recommend!

★★★★★
January 23, 2023

Xavier is very skilled and knowledgeable. He is also very friendly and informative. He is wonderful to work with and he has helped to keep our lawns and gardens growing.

★★★★★
Verified Reviewer
January 23, 2023

Xavier has saved the day twice in the last 3 months. The first time I had a pipe explode in March due to thawing ice. Today he made time to fix the drip irrigation in my garden. 10/10 recommend

★★★★★
January 23, 2023

Xavier is my go to sprinkler guy because he knows what he s doing, he s thorough and pays attention to detail, he s an excellent communicator, he s reliable and honest!

★★★★★
Verified Reviewer
January 23, 2023

Great job. Will call again if needed.

★★★★★
January 23, 2023

Trying to get someone to my house to do a sprinkler fix has been extremely hard. I found Gilson online and saw the great Reviews. I called and was in contact quickly with Isaiha. He came and looked at everything and gave me a bid. He explained that in order to give us a warranty they needed to use their parts. I was ok with that and they came back later that week. They did a great job of explaining why they did what they did and I was very happy. All the repairs worked great. Isaiha came back the next day and did some small adjustments and took the time to look at some other potential fixes. I was very impressed with the work. And the time they took explaining everything. I will use them again. It wasn t cheap but it was worth every penny.

★★★★★
January 23, 2023

for Gilson Sprinkler Repair. When the sprinklers stopped working during the heat of July, they were out within 48 hrs to repair the problem. Xavier couldn t be nicer and more responsive. Thank you! We will definitely use you again.

★★★★★
January 23, 2023

GILSON is the BEST!!! I was given Gilson Sprinkler repair information by Mountainland. They said they were the best; they were not wrong. I had a problem with several of my stations squealing a high pitched sound. After talking to all my neighbors and other licensed professionals no knew what I was talking about. No website helped either. I called Gilson and they gave me a few option. The first one worked. They are the best, they were willingly to try even though they had never heard of my problem. THEY TRULY ARE THE BEST! Thank You a millions times over.

★★★★★
January 23, 2023

Gilson was able to analyze and diagnose the issues with my sprinkler system. My lawn was burning up bad, and one zone of the sprinklers wasn t even coming on. They were very helpful in going through zone by zone to see what the issues were and get the malfunctioning zone to work properly. They are very conscientious in their work and do a very good job with the installation of the sprinklers that needed to be replaced. I would highly recommend this company.

★★★★★
January 23, 2023

Very helpful and knowledgeable. By far the best experience we have had with sprinkler repair.

★★★★★
January 23, 2023

Xavier is always professional, explains things thoroughly, giving us options to think through before we invest money in the job. They guarantee their work and whether you are a first time customer, or a longtime customer like we are, they are committed to having satisfied customers! We are happy to recommend Gilsons for any irrigation needs you may have.

★★★★★
January 23, 2023

I reached out to Gilson Sprinklers and immediately got a response. By the next day, there were technicians at my house. Isaiah, one of my technicians, updated me during the entire process, was incredibly helpful, honest, and worked quickly and effectively. I felt like the pricing was fair and the whole process was incredibly smooth and seamless. I have used other sprinkler repair companies in the past and was not impressed. I will continue to use Gilson for all of my future sprinkler and irrigation system needs.

January 23, 2023

This company requires a 50% deposit, which I have no problem with, but they refused to offer anything in writing stating that they would in fact complete the work they quoted. Not sure about you, but that just felt sketchy and like a scam. I cannot trust a company that will not put it in writing, especially when they ask for money up front. Be careful if you choose to engage with them. I received 3 bids and had initially decided to go with them but will use one of the other two instead. In response to the owner of Gilson: You can lie about my combative attitude if it makes you feel better I guess. The fact is that I never even spoke with you so perhaps its just your employee lying to you I guess? Anyway, IF you provide a receipt detailing the scope of work to be provided then why didnt someone say that when I asked for that very thing in writing? Your employee told me that you were unwilling to do something for me that you dont do for your other customers? So, which is it, do you actually provide the scope of work to be performed in writing or dont you. Ive gotten a different story from your employee and now from you in reply to my review. Seems like you guys need to get your act together.

★★★★★
Verified Reviewer
January 23, 2023

We have had a leaking sprinkler valve in the back yard for a couple weeks. Today Isaiha came to diagnose the problem. He was able to repair the valve quickly, and explained what caused my issue. I am grateful for their quick response. Isaiha was professional, his communication and time estimates were spot on. I am a happy customer. We will be using Gilson again!

★★★★★
January 23, 2023

We had an emergency sprinkler issue that Gilson responded to extremely quickly. They arrived 30 minutes after our call and were very professional. They had parts on their truck and had the repair done quickly. Highly recommend for your sprinkler repairs.

★★★★★
January 23, 2023

They go the extra mile. I will use them again.

★★★★★
January 23, 2023

They were super knowledgeable and even taught me how to do winterizations myself. He saved me before a storm! Thanks, Xavier. You were great!

★★★★★
January 23, 2023

Called in looking for some help with winterizing my sprinkler system thinking I would need to have someone over to blow the system out. Xavier proceeded to ask a few questions to better understand what we were working with. He was very patient and talked me thru the steps I needed to go through to conquer this on my own. In the end I didn t need someone to come out and now my system is all set for the winter. Will most definitely be turning to them for all my future sprinkler needs. Many thanks

★★★★★
January 23, 2023

Xavier is a straight shooter and flexible in terms of scheduling. Knowledgeable and helpful and I plan to give him business in the future.

★★★★★
January 23, 2022

Xavier just happened to be down the street when we called him. He came right down and did a quick fix to our system. He was extremely professional and didnt even want to charge us because it was a quick fix. He is now my sprinkler guy! I will refer him going forward.

★★★★★
Verified Reviewer
January 23, 2022

Very helpful and knowledgeable staff. Was able to get help over the phone to solve my issue. Will absolutely use Gilson again in the future!

★★★★★
January 23, 2022

They came and fixed my sprinkler problems and the setting on my system! Prompt and responsive! Thank you so much Alex Paul!

★★★★★
January 23, 2021

I called Gilson to perform an irrigation turn-on at a house I recently purchased. Xavier came out and walked me through the entire process of how to perform a spring turn-on as well as a fall winterization. He checked out the system, fixed a few minor leaks, and gave me a lot of ideas for new planter beds Im installing. Very knowledgeable and willing to answer all the questions I threw at him.

★★★★★
January 23, 2021

Xavier, from Gilson Sprinklers, was fantastic! He called before the appointed time to let me know he would be there as planned. When he arrived, he listened carefully to what I had already figured out. He then identified the electrical problem on the first try. He fixed it and then made sure the other wires were not equally challenged. He was patient with my questions as I watched him work from 6 feet away, and he was respectful of social distancing for quarantine. After he left, I put Gilson Sprinklers on my calendar for March 1 of every year to have them come do a system maintenance. Id give him an A+++! (Another company I have used in the past didnt even return my two calls requesting assistance for the past week asking them to come fix the problem.) Thanks again Gilson Sprinklers!

★★★★★
January 23, 2021

I called Gilson on Monday, and on Tuesday Alex called to schedule with me (I missed his call) so he tried again a few hours later. He was able to fit me in the following day, gave me a time window, called before heading my way, and arrived promptly. He diagnosed the issues with our system and sprinkler heads, told me a cost, and completed the work quickly. He explained what he did and made sure there was nothing else that needed to be done. Super professional, communicative, efficient, and reasonably priced. He also practiced social distancing, which I appreciated since Im high-risk. I would highly recommend Gilson Sprinklers and Alex.

★★
Verified Reviewer
January 23, 2021

Timely and professional. Extremely overpriced!

★★★★★
January 23, 2021

I called Xavier from a recommendation and I m looking forward to passing along the same respects in the future. Xavier was able to schedule me in the next day and was very respectful in calling beforehand. He diagnosed my yard s hack job sprinkler system to a couple necessary repairs. It was a relief that more work wasn t necessary. He scheduled me for the repairs promptly and knocked out the job quickly with his colleague. The entire time, I felt in the loop and in control of the expenses. He was empathetic to me as a new home owner and I never felt like I was being upcharged or taken advantage of. Personally, I have a hard time believing other reviewers negative experiences. They did a great job and I m excited to pass along their business to friends and family in need of sprinkler expertise. I would ask for Xavier if you re looking for a similar experience!

★★★★★
Verified Reviewer
January 23, 2021

These guys are great. They came the day after I called them and were very punctual. They did a quality repair and maintenance on my sprinkler system and the price was fair. What more can you ask for?

★★★★★
Verified Reviewer
January 23, 2021

Called to get a quote for sprinkler winterization and they took the time to talk to me about what I really needed. Turned out I already did everything needed to get ready for winter, and other companies had been trying to sell me services I didnt need! Gilson not only made sure I knew what I needed but they made sure I wasnt going to be taken for a ride. I may not need to pay them for winterization, but Ill certainly be calling them in the spring for some upgrades I have in mind!

★★★★★
January 23, 2020

Really good service. Xavier called back quickly and came out to evaluate our issue (old valves, old brass heads that were seized on to galvanised pipe). Pleasant guy, knows his stuff. I wanted new valves, local valve shut off and for all the heads to be replaced with modern spring loaded popups. Price quote was right in the ballpark. A touch higher than some others but having seen the quality of work I have no issue with that. Entire yard was done in two days in the middle of summer. Sod disturbance was minimal when the job was completed. Everything was explained when the job was completed and their suggestions on a few head location changes made perfect sense. Very much recommended.

★★★★★
January 23, 2020

Gilson Sprinkler company operates with integrity, has a well trained and knowledgeable staff, and communicates in a clear and personable manner. Gilson did an excellent job in replacing our sprinkler valves. My husband and I are very satisfied with the work and highly recommend Gilson Sprinkler.

January 23, 2019

Definitely not impressed!! Called them out to fix a major problem and a few minor problems. They fixed the major problem (wiring) and then proceeded to hold their hand out for their check. I asked them to at least check the system for other issues which they hadnt done! Knowing there were several other problems! So they did that...and pointed out the problems I already knew about. Then they proceeded to hold their hand out for their check again. Not once did they offer to fix the other problems...WHICH IS WHY I HAD CALLED THEM!!! At that point I was disgusted so I paid them so that they would leave. There are plenty of other sprinkler repair companies. You can definitely find one with some integrity. Not. Impressed.

★★★★★
January 23, 2019

We had two sprinklers that we had tried to get fixed last summer by another company and they couldn t fix them. Xavier came by today, fixed them easily, gave a thorough look at the remaining sprinklers and their coverage and made a few recommendations based on his findings. He was knowledgeable, reliable and had us up and going in a timely manner while being very professional and pleasant. I would recommend them to EVERYONE!

★★★★★
January 23, 2019

Xavier and Alex can over to help resolve wiring and broken sprinkler head issues. What I loved most about the experience was their friendly, professional demeanor. They did quality work, communicated effectively, and educated me on options so I could make informed decisions. I ll have them back for a BBQ I liked them so much. Great guys - I highly recommend them to any and all for sprinkler repair.

★★★★★
Verified Reviewer
January 23, 2019

We had two sprinkler leaks and Xavier and another tech were very professional and explained the process. They kept us informed along the way and they discovered a main line leak was the cause of one of our supposed sprinkler leaks. They fixed the ine sprinkler leak and told us everything they could about the main line leak. They explained pricing as they went and even gave a recommendation for the company we were calling to fix the main line problem. Thank you for the honest, respectful, and courteous employees.

★★★★★
Verified Reviewer
January 23, 2019

Excellent service and prices. Xavier and Alex came out within a week and put in an excellent sprinkler system for our 1200 sq. foot yard. Both men were remarkably polite and professional. Ive already recommended them to two friends.

★★★★★
Verified Reviewer
January 23, 2019

Alex and Xavier came out to repair our irrigation control valve that was leaking. They came to my house when at the time/day they said they would. They were able to diagnose and repair the problem quickly. Xavier was very personable and did a great job explaining the source of the leak and how they were going to fix it. They also winterized my sprinkler system. Highly recommend!

★★★★★
January 23, 2018

Very responsive. Fixed my busted pipe, added and adjusted heads, diagnosed my systems many problems and fixed them all. Great service and friendly helpful repair guys.

★★★★★
January 23, 2018

Sprinkler repair that I couldnt do. They did it quick, and guaranteed work. Needed a minor fix on the work, guarantee covered it. I will use them from now on.

★★★★★
January 23, 2018

Very responsive and professional, thank you for the service !

January 23, 2017

Not worth your time or money. Massively overpriced and unprofessional. Sprinkler system leaked and caused our water bill to double.

★★★★★
Verified Reviewer
January 23, 2016

Gilson Sprinklers had recently came out and serviced our new home. The tech was knowledgable, helped me better understand the efficiency of using my system and make the needed spring time repairs. This company is one I would recommend to anyone in need of emergency or annual repairs.

★★★★★
Verified Reviewer
January 23, 2016

Got honesty and a good job done by Xavier, I spoke with the owner earlier and he took his time to explain the job at hand and that even I might be able to do it, I still insisted that he send over a tech and Xavier arrived and got the job done. He took the time to tell me how the stop waste valve worked and winterizing my sprinkler system. The whipple rip off quoted me 1,100 for a job that was not required. Thanks Gilson for your honesty and job well done!

January 23, 2015

Our sprinklers were leaking so we called these guys to come look at them. The guy said he needed to replace a part and it was going to be $400. After spending 10-15 minutes installing the part he found out another thing was leaking and the sprinklers still werent working and quoted $650 in addition to the $400 to repair the second leak. He then asked me for my $400, and became angry and began pressuring me when I told him I needed to call my dad to talk to him about the situation since it was looking like it was going to add up to a lot more than we thought then my husband comes home to find me crying because of how rude the guy was being to me and gave him the money so hed go away. We then went online and saw that the part was $50-60, so needless to say he grossly overcharged. When my husband called the manager to dispute the price, the manager was argumentative and hung up on him after refusing to do anything about it. We ended up fixing the second leak by bringing the pipe to home depot and buying a new one for $10.