1000 Kreider Dr Ste 100, Middletown, PA 17057, United States
TruGreen provides local, affordable lawn care in the Middletown area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Middletown community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 717-671-4100.
Manager Todd was responsive to my questions and was willing to do the needful. After assessing he felt front yard needs to be fertilized again! I also requested to have one tech to take care of my yard if possible! Thank you
Tru- Green came to perform a treatment on our lawn. After the technician left I and my wife noticed that some of the lawn was missed. I called Tru-Green to explain what had happened. The representative was very helpful and patient. The representative told me that they would send out another technician to treat the missed areas in the next several days. The tech came out and did a great job to complete the treatment. Thanks to Doug and Tru-Green!!
Yesterday and this morning, we received treatments by Joshua, Tristen, and Jacob. All three were friendly, knowledgeable, patient, and answered all of my questions. Pleasure doing business with people like that. Nice job!!!
I’ve been with TruGreen for about 15 years. They treat my yard and my shrubs. Both my shrubs and grass are definitely healthier since they’ve begun. They reliable to show up as scheduled. Their prices are comparative to other companies.
Joshua was very polite and knowledgeable. Asked me multiple times if I had any questions. Instructed me as to what to do next. He's a credit to your organization. Thank you!
Great price and a quality product. Friendly and knowledgeable technician. My technician was Deshawn Franklin. He was very consciences and ensured that all my requests were met. He thoroughly explained the service he completed. Deshawn was a pleasure to interact with and would gladly request him attending to my property in the future.
TruGreen has been treating my lawn for 4 years. Pictures don't do it justice how bad the lawn looks, there are about as many weeds of all varieties as there is actual grass. Make your own judgement from the pictures (yes the brown spots are weeds in the pics). My lawn after 4 years under their care and thousands of dollars paid to them looks the same as the field at the end of the street that has never seen any kind of treatment in its existence. If you want to look like a donkey and get milked for money with empty promises and no results, by all means go with TruGreen.
Where to begin… From the beginning, spoke to the salesman from TruGreen about a magnolia scale that was suffocating my tulip tree out. He sold me on the service for my tree and shrubs for the scale. I paid $357.00 for the service and a week later the guy was out to do my first service. The technician got out of his truck and wondered how he was going to spray the trees, considering they were over 15 feet tall. His comment to me was we can’t spray trees over 15 feet tall we can’t reach. Common sense and hindsight, I should’ve known that when I was talking to the salesman and he convinced me that he could reach my 30 foot tall tree, they most likely couldn’t. But bless the poor technician. He tried very hard to reach the tree as much as he could. A month later, the technician returns to do a second service. I looked at the invoice and lo and behold I’m being charged for fertilization and insect control. Hmmmm…. That’s not what I paid for so I called and what an explanation why I was being charge for items that I did not ask for? Instead of answering my question, they try to sell me on another service. Fast forward three days, I called again and requested a refund on the services that they did not perform. Our refund was issued for $222 and my service was terminated. Now fast forward a week later I got a phone call from a salesman asking me if they could come out and treat my tree for the magnolia scale that they were supposed to do the first time, but he wants to charge me for it and sign another contract. Hmmmmm… NO Thanks! You should be coming out here and treating my tree free of charge not asking me to pay again for something you should’ve treated the correct way to begin with and took $137.00 of my money(not refunded). If you’re going to use TruGreen for your services, please make sure you read your invoices and you’re being charged for exactly what you asked for. Just an Update: my tulip tree may have to be cut down because it is in very bad shape because they did not treat it the way it was supposed to be treated the first time. The scale is damaging the tree to a point it may not be able to be saved because of wasted so much time on TruGreen.
I was very happy this gentleman came and knocked on my door to let me know he was here. The other guys who came through the summer never did that.
Very professional job thank you
Very good service.
9/25/2024 On Wednesday: Warren B did an excellent in spraying my complete area. He is very informative and knowledgeable in explaining the reasoning for the mosquito application. I am very pleased with his service. I appreciate his expertise. *** D. Lovejoy, Pleased Customer Again 9/23/2024 On Monday: Artreyveon S. provided stellar customer services. He thoroughly sprayed the lawn as required. He ensured and assured that every inch of my property was sprayed. He was knowledgeable and informative when I addressed my concerns. I appreciate his expertise. Sincerely, D. Lovejoy, Your Happy Camper & Satisfied Customer 10/31/2023: Douglas Kickman provided stellar services. He thoroughly sprayed the lawn as required. He ensure that my every inch of my property was sprayed. I appreciate his expertise. Sincerely, Denise 10/25/2023: Jason McCurdy provided stellar services. He thoroughly sprayed the bushes as required. I appreciate his expertise. Sincerely, Denise 5/2023 The Tru Green Technician, David, did a stellar job in spraying my bushes and trees. He applied proper coverage throughout my property. I am a very, very satisfied customer. Very Much Appreciated & Thank You , Ms. Lovejoy 6/2/2023 The Tru Techician, Jacob H, did an excellent job in spraying my property. He addressed all of my concerns. I am a very, very satisfied customer. , Sincerely Ms. Lovejoy
Tru Green s app is so helpful! I was able to track Stephan s arrival time and even the location of the truck!
Zachary was very professional and answered all my questions.
Feliberto Q services my yard today. Excellent customer service provided.
David S was wonderful to work with.
I need more than same day notice when your specialists are coming so I can prepare, please. Also, on this one, there was no what I saw in the comments. I always find those helpful
We had a major problem with our yard and True Green addressed our issue to our satisfaction.
Always very informative and keeping us up to date on what treatment were receiving. Very pleasant gentleman
When we had Avery helpful employee be cave us some advice on how we must cut our grass he was helpful and polite I hope we get him all the time
First time using them and so far so good. They really take their time and let me know what they re doing.
Jose Lopez did a great job made sure he covers all the areas needed to be aerated and seeded. He s polite and very respectful.
Deshawn completed the service and he is very polite and professional and gives 110% quality to me as the customer.
Malissa was very nice and explained all of lawn treating products that she would be using.
Services are reasonably priced and the applications produce very good results. Communication is great and the work is done well, efficiently, and reliably!
They are always professional. Help my lawn and control the mosquitos so we can enjoy sitting outside.
Great customer service care for Reps and lawn guys
True green has been servicing us for a few years now. Nothing but great things to say about their specialist and their work they get done
Just Cant say enough about Jamess professionalism and pride in his work. great Job,
Great service did what I told him to do Thanks
VERY PROFESSIONAL AND HELPFUL WITH PROVIDING LEARNED ABILITIES TO LAWN CARE/MOSQUITO DEFENSE PROGRAMS
Great
The tech noted that he knocked on the door but my girlfriend was home and she never heard anything. Im also curious why Im being charged over $100 this time? I was quoted 59 per visit.
Thorough and timely
Ricardo did a very nice job on my lawn. He was very polite and professional.
Dave is always very courteous & respectful.
Jerry B always does a wonderful job. Thanks and have a great weekend.
Techs are professional and respectful of property.
Mr. Daniel Fisher did a great job and answering my questions and performing his job. Thank you so much.
Your technicians are awesome. Did a great job. Give him a great paddle the back and a raise.
Robert did an excellent job explaining what is happening with my lawn. He addressed all my concerns and issues. I hope he continues to be my service technician.
Jonathan did a fantastic job! My son wanted to see him do the job and he took the time to explain what he was doing and even had some jokes, which made my son laugh. Absolutely awesome job!!
DHIREN was very informative and able to explain well about the services and application of weed and feed. Much appreciated
My TruGreen specialist, Ingram W, was very professional. He arrived at the appointed time, introduced himself, and asked if I had questions explaining what he would be spraying today before he started. He thoroughly covered the designated area and even lock the lawn gate before leaving. The lawn looks great and Im pleased.
We are just in year 2 of using TruGreen and couldn t be happier with the results! Seriously, not a single dandelion, patch of clover, or anything other than glorious green grass! I was actually home today while Dhiren applied a treatment and was impressed how thorough his application was. Not a blade of grass was missed!
Dhiren was very responsible and keen in his work. He diligently took care of the weeds.
Daniel was very friendly and confirmed the area to be treated and explained what he was applying to the yard.
Guys were friendly and professional. Got right to work and finished the job promptly and carefully. Appreciate them coming back out since their riding aerator couldnt get thru gate. They used the wall behind. Very pleased with service today.
Add fertilizer service. Timely, thorough work, professional, knowledgeable, good communication with homeowner. Positive
Very polite and showed what he was laying down on the lawn. He assured that I would have a nice looking front lawn and rid all the weeds. Thank you
Dhiren was polite and professional. He did a thorough job.
I dont think they do a good job following pesticide drift rules. They seem way too rushed to spray and be done to show much care about where it goes; particularly their tree and shrub spraying. I feel like I have to be standing out there to prevent them from hosing down the food garden and kids playset.
Robert Trimmer is great he has been at my home a few times I would like True Green to continue scheduling him to do me lawn. Please keep him on the schedule for my home Thanks Dan Feidler 160 Glenridge Dr Carlisle Pa
Prompt service and the technician did a great job
I have been using TruGreen to manage my lawns health for many years. Those who come out to service my lawn are always professional, courteous and very knowledgeable about the products that are being applied.
Very pleased with the service...highly recommend
Excellent service
They aerated and seeded my lawn after a week of rain and destroyed my lawn. Some grass remains but about 1/4 of the lawn is now.just mud.j. when I complained they sent someone with a.can of grass-seed that didnt take. They repeatedly failed to treat crabgrass and yellow Nut Sedge which inevitably treated myself. Ive instructed them to lower the Nitrogen in their fertilizer treatments. As.per the AKC excessive Nitrogen leads to burns from dog urination. They again failed to follow instructions. The local office does not return calls and the only recourse is to call their 800#. It works for changing schedules but not for resolving issues. I have canceled them and would recommend staying clear of.their service. Poorly trained staff, poor communication, unresponsive to complaints. Its going to cost over $1000 to repair the damage theyve done
Called to cancel all my upcoming services (5 year client) due to yard scaping project that will involve new grass in 50% of yard. I asked if upcoming services were prepaid and female said no. I pressed the question and than she says, Im not sure, its my first day. Yes, you deserve one star
Our first treatment is complete and we are satisfied. Ingram, our specialist spoke to me and told me what service he will be providing. He then did the treatment.
Douglas answered my questions! I watched him treating my lawn. I had a big concern about unwanted weeds and he stated now onwards every treatment will have weed control included! This is my first year using True Green Service! I am very happy so far!
Excellent services that saved trees and shrubs from diseases
This is my first time using this service. The person I initially spoke to and the one who came today for the lawn treatment are both very informative and polite.
Jacob did an excellent job and was sure to cover my entire yard! I m happy that he arrived after 8am (as requested). He rang the doorbell and gave me great customer service!
Last year (2020) you brought back my lawn which was full of crabgrass and weeds. I expect the same service in 2021...Thank You Tru-Green. Highly recommend them for their service!10++
Im proud of my healthy lawn. Nathan did a great job. I am very pleased with his service. I would give him a 10.
Jake did a great job!!
They do a very good job every time theyre out here would recommend them highly
Very efficient and very nice to deal with.
Nathan was professional in his service.
We duid not get any TruGreen lawn care
I have the best TruGreen Specialist, Chauntia K!!! She always takes the time to talk to me before and after my treatment to discuss the needs of my new lawn. Please send her every time! She takes ownership of her work and my yard and wants it to be the best it can be!
Company Technician explains what he is doing and makes sure you re satisfied!
They did an excellent job in maintaining our property! The staff is polite & professional!
Great work
truGreen not only made my yard look better and saved me money
Awesome
Wendy very kind and thorough
Before TruGreen started treating my yard it was patchy , brown and unsightly. Now it is thick and green. The techs are courteous and professional.
They have been on time,the yard always looks good
Amazing company, I have used them for years and while you wont see a difference instantly (except insect treatment) the effects last and are unparalleled!
Robert was great introduced himself asked if I had any concerns or questions. He verified our property lines. After he finished I heard a leaf blower and I looked out and he blew our sidewalk clean because we had mulch spread yesterday and some was on the walk. Certainly didn t need to do that but I greatly appreciated the extra service and attention!
SHARYIAH WHITE DID AN AMAZING JOB VERY VERY RESPECTFUL!!! HER MANNERISM WAS BEYOND ME I THOUGHT I WAS THE MOST RESPECTFUL PERSON AROUND TODAY I WAS PROVIN TRUGREEN HIRERS GREAT PERSONALITY AND HIGH QUALITY PEOPLE GREAT JOB MS. WHITE!!!!
They killed my lawn. Complained to BBB and filed with PA Attorney General. Instead of sending a supervisor while I was home as I was promised from the corporate number, they refunded what I had paid and said they had decided to part ways with me. Thats fine, but that doesnt cover the cost of replanting about 50% of my yard. They claim it was lack of watering, but most of it died 24 - 48 hrs. after they left. Im watering every day and more is still dying every day.
Jadontay was extremely friendly, and was very enthusiastic that we were new customers. He also was very good at explaining what he was doing, and was patient enough to walk around the yard with me so I could show him where our property ends. Great service!
We have used TruGreen for several years now. In May when they arrived to do our treatment. My husband asked if it would burn our lawn because we were in a drought. The attendant said no. Wrong! Our lawn was burnt worse than any of our neighbors. We pay for lawn service for our lawn to look better. Not worse than our neighbors. This time when they showed up we told them no. We even called the Harrisburg office and canceled. 3 hours later the attendant shows up. I went to his car and kindly told him we had already canceled. Then to make things worse, we received notice this morning that they were coming. We will look for another lawn care service who actually listens to us.
Not a good lawn to work with but Terry did his best to foster improvements!
First time James was at my property. He was very courteous and professional.
Just watched their worker drag a dirt-covered hose across the front of my 2-week old car to get a hard to reach part of the lawn instead of moving their truck. This happened at work, so once I got a chance to check their worker had left, but found the damage.
Got to talk to James before the service. James was great, very professional and detailed individual. He is best of what he does. Very knowledgeable of his job
Jacob did a great job on our property today
Robert always does a GREAT job!
Cant rate quality until the grass seed kicks in. However, Stephan was a very nice, pleasant and friendly man.
Javonn was a very friendly guy. Enjoyed talking with him.
Always on time. Lawn looks great!
Seeing improvement. Hopefully getting better each year
Horrible. Trying to get a local manager on the phone is impossible. Too big of a company. I called several times trying to get assistance and at one point I believe I spoke to someone in the Bahamas. This is my last year with them. The issue was a pretty simple one that they made more complicated than needed. At one point a tech came to my house to talk to me about my issue. I was not home and he apparently felt the need to put one of the yard signs on my lawn indicating the lawn was fertilized. No fertilizer just the stupid sign.
Its a company that address your problems with solutions and action. Just call and ask.......
Stephan was very professional and informative about what he was doing. I hope he will be assigned here each visit! I am looking forward to having a new and happily growing lawn. We really need it. thanks Stephan
Very knowledgeable.
Nice work!
Briton M. was great today! Very friendly and did a great job!
Excellent tree and shrub maintenance consistently performed.
Thank you David
Sometimes it takes a season for a lawn care professional to determine exactly what treatments are going to realize the best weed eradication, fertilize for peak growth and reverse any poor judgement calls made by a prior landscaper. TruGreen did not give up on my goals for establishing my new yard. Feeling grateful and thankful!
I would like to thank Nathan Donough for doing our free service for Grubs for our whole lawn seeing that customer was correct about severe case of Grubs Even though it was previously treated I as a customer feel it was treated to late in July the first time.Nathan was very professional and caring about his service
Always leave a door tag or some other form of id to say they were there.
Good job by William today!!! spread potassium. Thanks
Geovanny was very professional and did a thorough job well and quickly and had a nice demeanor
TruGreen representative was very courteous and thorough.
Very timely and thorouh
Courteous and efficient!
Mr. JayDante, the Application Representative, is extremely knowledgeable, professional and does a great job!!! Kudos to him!!
Nathan came out and finished service. Did a good job of fertilizing. Fertilized only as yard was reseeded in August. Still lots of bare spots, was seeded when there was little to no rain
Love how they made the lawn look.
The services provided are good. I paid for my entire lawn to be treated, but often they only treat my front. I have a fence, but I leave the gate open. I have been using TruGreen for 2 years now.
Only care that ur upset after u cancel your service.
Avoid at all costs. I could write a novel about how many times Trugreen wronged me, but Ill try to keep it short. Trugreens employees - all the way from their sales reps to their technicians to their customer service - lied to me time and time again about the type of services they would be providing me. You need to realize that any time you speak to a Trugreen employee, their only goal is to get you to shut up and end the call as soon as possible. They do not care. The company is too large and bureaucratic to worry about any one customers issues. Since its impossible to get a hold of the local branch (the number just gets forwarded to a call center), there is absolutely no way to get in contact directly with the people who service your home. I was promised countless times by reps in other states that my local branch would contact me. They never did. Again, they dont care. They will tell you ANYTHING to get you to sign up and pay them. Once youve paid them, they will tell you ANYTHING to get you to leave them alone. Oh, and their technicians will steal from your property. This is why people stick with local businesses. Lesson learned on my end.
Contacted TruGreen for service. They have a local office and phone number but it is answered by a national call center. It is not possible to contact the local office directly, You must go the call center and hope to get a call back if you have an issue. That does not work for me! I much prefer to do business with a local business.
Have been a customer for 5+ years and never had a problem until this year. They have yet to service our yard but had no problem immediately charging our credit card. Good luck trying to get someone with authority on the phone. They have rescheduled us 7 times in 3 weeks, only to do it again today. They wont take ownership of their service issues and keep saying that someone will be in touch. 3 weeks and still no calls or yard service completed. Time for a BBB referral!
For some reason the first treatment of 6 was not performed until last week, this is much later than usual. I already pre-paid for 6 treatments.
For the third time this year, my service provider went to the wrong house - same house number but wrong street. The first and second times I caught him before the application of weed and pest control. This time he was earlier than I expected and I did not see him at the wrong house. When I called to report the problem, my call went to some one in Florida, not Middletown. Im sure it is a GPS problem or a borough problem because there are few street signs in our small town.
you leave so many little yard signs that blow away and litter the neighborhood.
First service was scheduled for 6/28/22 The serviceman arrived at 1:20 and was gone by 1:30. My girlfriend was home at the time the individual did not introduce himself or give a general timeline of what he was doing or what was done. The backyard was untouched weeds everywhere. Not sure what actual service was done. I was supposed to only pay 45 for the initial service and somehow they performed 2 different services in less than 10 minutes missing the sides as well. In the paperwork he states I received two services during that time frame in addition to him completing the 7200 square foot house. He never serviced the side of the house or backyard and just did the front yard. I had no idea what was done I don t think he did anything and just rushed through the job. Not customer Oriented
Good communication, excellent job, no weeds!
They keep my lawn looking nice if theres ever any issues theyre happy to come back and solve Them
Terrible experience. The company does not care. A month ago, TrueGreen was supposed to treat our lawn. Instead, it went to our neighbors lawn and treated it instead of our lawn. Additionally, we have a bee problem at the side of our house. My husband called and asked for someone to address the bee problem and to only spray the grass. My husband specifically asked for TrueGreen not to spray the fruit trees. TrueGreen came to our back yard and sprayed at least one of our fruit trees. Still have the bee problem.
Aeration appointment was conducted last week. Is the entire yard supposed to be aerated or just a portion? Both of my side yards was completely missed? Also, appears the machine was moving very quickly because every time it turned the grass and soil were torn up and ripped up (about 8 to 10 patched of dead grass know). Also, assuming since large portions of my yard were not aerated, these parts were not overseeded.
Just did.
Excellent Service! TruGreen VERY Highly Recommended!! A++++
Whoever gives the call backs for first time customers is a joke!!!!
Very professional, always on time. Very good products
Poor service practices
Great communication, on time service provision, courtesy. Definitely get my moneys worth.
Great place for all your green thumb needs!!
I signed up for the weed control, 6 treatments for the year. I declined all the additional things they were trying to sell me. THAT HASNT STOPPED THEM FROM TRYING! First it was mosquito control. I dont have a problem with mosquitos. 2nd was the tree and shrub control. Thats what really set me off. I dont have trees or shrubs on my property. They keep saying they notice my area has issues with that. They clearly dont know anything about my property because they would see I dont have damage, because I dont have trees or shrubs! Ive told them MULTIPLE times and they keep continuing to text me from different numbers so I cant even block the number. The last time they came they didnt even spray because they said landscaping services were being performed at the time, which isnt true. There were construction trucks in front of my house, but they still could have sprayed my front yard. Look at these texts Ive gotten.
Jonathan stopped after treating our lawn and discussed several problems that we are having. He is young, and was very professional. He listened to my questions, walked over the yard and showed me the problem areas. He is very patient and professional, as well as friendly!
TruGreen completed two weed control treatments and they burned my grass. The sad part was that i prepayed for the full year. They declined to reimbursed my full refund. I made multiples calls and got no where, they will always give excuses and lies. Please save your money wisely. Be careful that you dont go through the same experience. Good luck
I didnt request TruGreen...
I have used this service before and I have always received good results. This year I decided to use them again and it has been a disaster. On the fourth time that they came out to do weed control and fertilizer on our lawn, I told the person that we still have large patches of clover, weeds and nutgrass. Two days later, we have a large area of grass that was burnt and they have yet to rectify the problem. Someone came out for a free service, but left a note that said he didnt do the service, but noticed that we have a problem with large areas of brown in our grass! He didnt even know what he was there for! We keep getting a runaround from customer service and our lawn still has not been fixed. For a company whose advertisement is all about making your lawn green, maybe they should live up to that mantra.
I had prepaid for 6 treatments. TruGreen completed the first 4 treatments thru July. They usually come every 5-6 weeks. They were scheduled to come in August for treatment 5 then cancelled, but I was never informed. I never saw them thru September. Finally after I had to reach out to them several times they came (after talking to several people on the phone who couldn t give me straight answers) for treatment 5. It is now November and we have already had frost and we have not had treatment 6 so I cancelled last treatment. I am giving 2 stars because they did refund some money, but they have been very unreliable, unpredictable and unprofessional.
These guys blow away the competition. Many compliments on my lawn from neighbors walking by. I couldnt be more pleased with the service and results.
Wow! Literally just caught an employee here on our property that we own, spraying weed killer on our front lawn when we NEVER booked any services with this company, let alone ever contacted this company. Apparently he was scheduled at another home on our street, which he took care of, and was then supposed to do work at an address similar to our address, but our house was not the right place. Not happy! Maybe employees need to call customers when they arrive on the job site in order to be sure they are at the right place. We better not get billed for anything we never asked for!!!
Rude workers who run machines early in the morning and ignore complaints and requests. Go elsewhere
Tru Green of Harrisburg are very professional and they explain everything they did to treat your lawn. Great service!!
Failed to perform services.
Tech came to the house but I had left for work, but he was more than reasonable to talk to me through my video doorbell. He explained what he was going to do, answered some questions I had, and gave me some suggestions. It was my first experience with TruGreen and I am happy I made the decision. Hopefully my yard starts to get better too!
The older tect name gordon was great and honest
I tried true green $30 special to kill my broad leaf and dandelions. They did nothing I basically gave them $30 for no service. I cancelled the service and told let them this and they said that they can do nothing for me. The company does not stand behind their service. Beware. They do not deserve one star. I have all the weeds I had before they came.
Had me pre-pay for services and then they last-minute cancelled the first two appointments they scheduled. When I called to cancel my service and get a refund I was told their systems were down and they couldnt process any refunds.
I was promised a yard repair and nothing has been done!
Well, we started using them a few months ago in spring. Lawn looked great and green. By August my lawn was dead. My crab grass alive and well, though. Also, I had a bad reaction to their treatments including sore throat and head ache. I called to cancel. So just beware.
I am in shock that the gentleman who came this morning did about 1/3 of my property and then left. Not going to use this service again. I was home- but I wonder what he;s been doing when I am not? Unbelievable. Have I been paying for NOTHING all year?
Worst service I ve ever had. After six months my lawn was torn up, I was overcharged for services not received and a lack of communication from the company made the whole ordeal even more frustrating. I would not recommend this service to anybody. I would recommend a competitor or doing it yourself.
They dont seem to have any awareness about pesticide drift. Spray it and who cares where it goes. Caught them drifting ornamental tree/shrub insecticide into a food garden on multiple occasions. Caught them spraying liquid products on the lawn during torrential rainstorms. In my opinion, they are a liability if you have neighbors who care about this.
This was my first year lawn care. I am not happy at all. First reason is your help desk is completely on a different understanding than the person who comes for lawn care. My lawn weed condition actually deteriorated after giving it to true green and i couldnt get a supervisor to review the lawn. One time they sent a guy to spread weed control the day after they did areation/overseading on my lawn. Luckily i was present and stopped them else it would have killed all the seeds. Not that there was any improvement because of that. There was no improvement at all in the grass density. Weeds have actually increased by atleast 60%.
Never again. Killed my back yard. Wish I could post pictures. They tried to repair the damage (after I made multiple calls over multiple weeks) 2 months after damaged was done. I liked the excuse from my local rep best. Said he never got text with pics, which wasnt true, then said he just must have missed it because he was having car issues (really, for 3 weeks) . This was after a previous text with pictures I sent where he stated he would take care of it and that his reputation was on the line. Well, that line must have broke. Do yourself a favor, go with a locally owned company where you are their customer, not just the next person on their list.
Good price for the service...apprehensive in the past due to prior high-pressure sales tactics used by the company overall. However, got a good deal and the results have been excellent this time around.
This was my first year entrusting TruGreen with my lawn and I can honestly say it was money well spent. I was a little skeptical based on many other negative reviews but the individuals that I ve had out have done wonders for my yard. Last season my yard was being overrun with crabgrass and clover so I made the decision to give this a try and this year there isn t a single weed in my yard. It def still takes some effort on your part as far as maintenance goes but I couldn t ask for better results. Hopefully I didn t jinx myself but I plan to continue using their services if this was any indication of what to expect.
Wish I could give 0 stars... They will lie to you and tell you what you want to hear to get set up. Then they cannot follow through with their service as promised. Believe it was their sales manager Joe that had promised to be out here today, I call in to find out when my service is to take place since I havent heard anything. Find out there is no way for it to happen today and their customer service rep has no clue why he would promise anything because he cannot schedule service.... wasted time I will not get back Try a different company not built on deceit before you attempt anything with this one.
Overall, this company has resulted in utter disappointment. My grandfather used them for years. I was very excited because his lawn had seen better days, and I hoped TruGreen would be the answer. After the first few treatments I actually noticed the lawn looking worse. Seeing burn spots throughout the lawn that were NEVER there before. I decided very quickly after this, I needed to figure out what happened. The company continued to tell me that the burn spot came from their chemical spray, and that they would fix it with the next treatment, obviously not soon enough. After trying to get someone out to fix this issue for me, I could only reach a telephone line from some godforsaken place. They clearly had no knowledge of my property, and didn t seem to care much about my issues at all. After doing further research towards this company, I realized that I am not alone in this case. Also realizing that there are safer options as to which I would feel much safer with having the children in my family play upon. I will be sure to be more careful when picking a lawn care service next time. I hope there s one out there that can efficiently care to my lawn, as well as offer much better customer service.
Never showed up
Not only does my yard look worse that those who do nothing to their yard...it is frankly ruined. Worse yet, they just dont care. Manager was supposed to come and evaluate. No show...for two weeks. Trying to give them an opportunity to make it right, they just dont respond.
Happy! I am doing this for my wife. We are very happy with the service,otherwise we would not continue the service.my wife is not in a position to do any survey.Thank you
We prepaid a month ago to have our property serviced for ticks as we have 3 young children. We are still waiting for service and have had zero communication from TruGreen. Im hoping we dont all come down with Lyme disease by the time TruGreen gets around to applying the product we paid for a month ago. Be careful if your expectations are promt, professional service. You may not get it here.
Been waiting 3 weeks for them to look at my shrubs issues! Call three times.
Signed up and paid for a year of service. Had first treatment end of March. Spotty application. Next service was supposed to be 4 -6 weeks. Nine weeks later and 2 phone calls to customer service and still have not had second service. Got fed up and cancelled service. Supposed to get a refund for unused prepaid. Lousy service and lousy customer service.
These guys are great!! They always do a great job, and their other add on services are good too. The gentleman that comes out always does a good job applying. If you want a real nice looking lawn this company is the one to get
In all the years that I have had Trugreen services I have never had an issue with them. The technicians come and do they their job and zip, theyre gone. My lawn Always look great and Im very pleased. Theyre always willing to answer any questions that I may have.
Our specialist David Sansoni is the ultimate professional.
Glad to have TruGreen working on my lawn
Zachary Moore, our lawn care specialist always goes above and beyond to make sure our lawn looks lush and green. Thank you Zachary!
Suitable, and reasonably priced.
They have been here 5 times and every time They say I noticed you have weeds in your lawn today. I would think after 5 times there should not be any weeds.
I just had service yesterday. I didnt know they were coming. I have some issues with weeds and time will tell if they are taken care of. Overall I think my lawn has looked pretty good this year. I have had several occasions to speak with my specialist and he has constantly strive to make my lawn as nice as possible.
TruGreen service has made a big difference in our lawn appearance and enjoyment. Weeds have been eradicated and crab grass is gone. Very few broad leaf weeds are noticeable and have been recently treated. Lawn care specialist is very professional and advises what services are provided during each visit. Very satisfied with their service.
After two years, my yard is honestly full of weeds with large dead spots. After one year I let them know my yard looked like crap. They said they would look into it, but after a second summer I just want out.
Every visit we have had from TruGreen has been exceptional. We have always been notified of the visit by phone the day before (always appreciated), the specialist is always on time, and always does a fine job efficiently and thoroughly. He is also polite and friendly. We are very pleased that we signed up with TruGreen.
Not only did they kill a tree on my property the sales calls two to three times a week trying to get me to buy more services was the breaking point. It took me firing them and three months begging them to stop calling me to get them to go away.