Lawn Doctor of Middletown-Groton-Tolland-Torrington in Middletown

251 Middle St, Middletown, CT 06457, United States

★★★★★
(57 reviews)
Specialties: Lawn care service Landscaper Pest control service

About

The biggest difference between Lawn Doctor and other lawn care providers is that we care more; the kind of caring that can only come from being local, and part of the greater community. If you are looking for a beautiful, healthy lawn that is free of mosquitoes and ticks, we have got you covered.

Website
lawndoctor.com
Address
251 Middle St, Middletown, CT 06457, United States
Plus Code
H7GG+JJ Middletown, Connecticut, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Reviews

4.7
★★★★★
57 reviews

Most Mentioned

technicians (8) weeds (8) company (7) job (6) tick (5) call (3) results (2) email (2) fall (2) healthy (2)
5 stars
52
4 stars
1
3 stars
0
2 stars
0
1 stars
4
December 9, 2024

Service from this company is not what it used to be. They have gotten too big too quickly and don't have the equipment or staff to support the amount of business. I get text messages and emails about service dates. They don't show up on the date provided in these messages yet deducted the service amount from my prepaid account. Had to call to get that fixed. They did not complete all the prepaid services for 2024 and now I am stuck with a credit on my account. I am not recommending them based on how poor things have gotten over the last few years! They need significant improvements on how they are running this business!

★★★★★
September 3, 2024

I have tried a lot of companies before but I have been very pleased with Lawn Doctor. They are always on time with 24 hour notice. I am even more impressed with the technician, Maison. Incredible attention to detail, will answer any questions you have and is extremely thorough. Great company.

★★★★★
May 30, 2024

Brian and his team at Lawn Doctor are fantastic! I have been using them for years and been super happy with how green and healthy my lawn has turned out. I can't thank them enough!

Review photo
★★★★★
December 5, 2023

Lawn Doctor has served me well...Always notify you in plenty of time what days they'll be there & what there're applying so there's no surprises. Courteous staff on the phone and out on the lawn. In my opinion "5 stars job well done"...

★★★★
December 4, 2023

First year with this service and noticed ground ivy and crabgrass almost gone! Lawn nice, many compliments. Only negative issue is my husband reached out for quote to aerate and reseed this summer. Was given a quote, he agreed to it yet it was never done. Poor follow up on service?

★★★★★
November 12, 2023

I've had Lawn Doctor care for my front lawn for 5 years. In that time, the lawn service has performed in a professional manner. Restoring my lawn back to desired condition. The technicians place signage as necessary. They are timely, with proper notifications regarding scheduled maintenance. Lawn Doctor is quick to address any issue if necessary. I'll continue with Lawn Doctor into the future. Thanks

★★★★★
June 9, 2023

Just starting our second year with Lawn Doctor service and our lawn has already significantly improved. We had almost no weeds or dandelions this year and our grass is healthy, full and lush. The Lawn Doctor team is also extremely friendly, helpful and responsive. Highly recommended!

★★★★★
December 5, 2022

We have always treated our own lawn and were hesitant to use a service. We were pleasantly surprised and have stayed with them for over three years for shrubs and lawn maintenance. Kevin is very well informed and has great insight when he reviews any insect damage on the lawn or shrubs. He is meticulous in his work and he always makes sure you understand what is taking place and what he is recommending. Stenio is amazing at addressing all the concerns you have and if you feel something needs to be looked at again within a few days he is certain to get his crew out again or come himself to review. The office manager, I believe is Sherrie and she as well understands that to some of us, the look and maintenance of the lawn is important and she relays that attitude in addressing your call. Always a call or email back for these folks. In our Coventry CT area they have done an amazing job. Lawn is so thick even after the drought this summer and we have no irrigation...it feels like a velvet blanket this fall..

★★★★★
June 23, 2024

Maison Ramirez is simply the best! He is incredibly hard working and conscientious. I trust my property to him and his company unreservedly.

★★★★★
May 23, 2024

Very professional team !!!

★★★★★
January 23, 2024

I have used this service the last three years and it is no coincidence that during this time my lawn is the best that I ve had.

★★★★★
Verified Reviewer
January 23, 2024

I really value what Lawn Doctor delivers to our property. Well continue to use their services for sure.

★★★★★
January 23, 2024

Have been using lawn doctor for many years and our lawn has never looked so thick and green.. The technicians that come out to your home are courteous, knowledgeable and will answer all your questions.. As long as you water the lawn with the proper amount of water you will have great results!!.. A very good company that you can trust!!

January 23, 2023

Called them 3 times about my service cant get anyone to call me back. But when it comes to taking my money Im sure they will be there

★★★★★
January 23, 2023

We had our lawn over seeded last fall and were so pleased with Lawn Doctor, that we signed up for seasonal service this year. Angel has been doing a great job taking care of our lawn so far this year. The first weed treatment was not as effective as we had hoped due to the colder temperatures and they came out and did another application without charge. We appreciate the great customer service.

★★★★★
Verified Reviewer
January 23, 2023

Angel did an amazing job with our lawn! 10/10 customer service and the grass has never looked better.

★★★★★
Verified Reviewer
January 23, 2023

Maison did such a great job. You can tell he takes pride in work and goes above and beyond.

★★★★★
January 23, 2023

The technician was outstanding and I hope I always get him as the installer for my lawn fertilization and other related services. Maison Ramirez was the gentleman who delivered my service. Outstanding.

★★★★★
January 23, 2023

I highly recommend. I really like how this company communicates with you on the day they are scheduled to come. I currently have them coming out for tick control and communication is key to prepare me to have my pets off the lawn in the 2 hr frame that is recommended after application.

★★★★★
January 23, 2023

Very efficient. Never knew they were there.

★★★★★
January 23, 2023

Ever since weve started using the Lawn Doctor, weve havent see a single tick since.

★★★★★
January 23, 2023

Mason is the best! He is professional and takes time to discuss my lawn issues. He is a hard worker with a great personality and I look forward to seeing him. He also took the time to call my IPhone so I could locate where I put it in my house. Awesome!

★★★★★
January 23, 2023

My lawn is a green paradise after having Lawn Doctor care for my yard. Maison Ramirez is the guy you want to request!!! He takes care of my yard like it was his own! Very professional and really listens to your concerns. I can t say enough about this man.

★★★★★
January 23, 2023

I have used this company for Lawn aeration. They are excellent, do a great job for a very reasonable price point. They have my recommendation.

★★★★★
January 23, 2023

Lawn doctor has been treating my lawn for several seasons and they ve done a great job. My lawn looks fantastic and there are very few weeds. They ve also sprayed for mosquitos and ticks.

★★★★★
January 23, 2023

Technicians go above and beyond - great value consistently.

★★★★★
January 23, 2022

Everyone at Lawn Doctor is extremely helpful and knowledgeable. Bruna was able to answer all my questions about their different services and recommend what she thought would work best for our lawn. Would recommend to anyone looking to upgrade their lawn!

January 23, 2022

I have had one application in May 7th. I was told each application would be 5 to 6 weeks apart and free spot weed service would be done should weeds occur in between application. I called 2 weeks ago about the weeds and the color of the lawn. I was told I was due for the the second application the following week. It never happened. I called last week and was told Im scheduled for the application week of June 28th, but we will send someone out on Friday for spot weed service. Nobody came on Friday. I called and was told due to the rain earlier in the week, the service will be on Saturday. Nobody came on Saturday nor did I get a phone call as to why. I called today. The woman in the office did not know why the service wasnt done. I have now been told they will be out today to perform the second application, which is almost 8 weeks from the first application. My issues are the following, 1) I called 2 weeks ago about the weeds. At the very least the spot weed service should have been completed. 2) The second application exceeds the 5 to 6 week period between applications. 3) I understand weather can postpone a scheduled service, but a phone or text message rescheduling would have been helpful. Hopefully the service will improve and if it does I will write another review.

January 23, 2022

Six months after the 2020 season was complete I was told that one of my auto-pay payments didnt go through - which was on the same card as the previous 6 payments that had no issue. I was then mandated to pay an invoice that was attached to an email which was addressed to Ann - which is obviously not my name. The email also referenced an incorrect phone number for their business - so I thought something was fishy. I tried the phone number given to me and it was disconnected. Then, when I logged into my Lawn Doctor account I was presented with a bill for Karen who lives at an address in Humble, Texas. This info on the website paired with the previously wrong information didnt match any invoice that I had previously seen. I responded immediately (same day) to Lawn Doctor via email and explained what I was seeing with the wrong name on the email, wrong phone number and a screen shot of Karens bill from the website. From that moment, they NEVER responded to that email and then 3 months later I get a call from a collections agency looking for money. Obviously I was beyond surprised because I never heard back from my email despite asking them to reach out so we could clarify things. I called (today) and asked for the owner, who I was told was unavailable and that I could only work with the accounting manager because they didnt know when he would be available. I tried the owners mobile phone (his number was previously given to me) and left a message for him to call me back. He didnt, the office manager did - and during the call she rudely stated that she just didnt get what Im not understanding about the bill. At this point I was very concerned about this bill and how I was being treated and told them I needed to talk to the owner for clarification before I could pay anything. That phone call was finally returned and I got more of the same. I eventually paid the invoice after being told that if I didnt, things would be sent to collections. All I wanted was some clarification and maybe an apology for all of the incorrect info/events that had transpired, but I never received that. After not being responded to for 3 months, I was sent to collections which is incredibly unprofessional considering the circumstances. As a result of a mistake on the part of Lawn Doctor - whether it was personnel not replying to emails with my questions trying to clear things up before I felt comfortable paying - or a glitch in the system (as I was told) where I was asked to pay some woman from Texas bill - I would NEVER refer anyone to use this branch of Lawn Doctor. I actually feel bad about how this business is being run and that it ruined my opinion of them because I dont even remember the quality of the service they delivered last year. Customer service, understanding a customers requests, explaining things and trying to be helpful goes a long way in the world we live in...

★★★★★
January 23, 2022

Lawn Doctor did an amazing job getting a handle on my weeds and grubs in my lawn! Bruna in the office was very knowledgeable in all services and helped me determine which ones my lawn needed to look it s best. Not only that, but the crews that came to service my lawn were very friendly and introduced themselves at the first service and did a very thorough job on top of that! I honestly couldn t recommend a company more.

★★★★★
January 23, 2022

Hands down the absolute best lawn maintenance company in Connecticut. The entire staff is outstanding from administration to technicians. Always available, reliable, and results driven. They continue to exceed our expectations. Our lawn has never ever looked as good until we contracted with Lawn Doctor of Middletown-Groton-Tolland-Torrington. Love this Company and their employees!

★★★★★
January 23, 2022

My grass has never looked so good. I have used the service for the last couple of years. My lawn is thick and weed free. Very happy with the results.

★★★★★
January 23, 2021

I love my service that I receive from Lawn Doctor of Middletown. All of the service technicians are prompt and polite. Bruna with customer service has always been so helpful and thorough. I highly recommend this business.

★★★★★
January 23, 2021

Wow!! My lawn has NEVER been better! I was having such an issue with problematic weeds and bald spots throughout my yard. Bruna was very attentive and knowledgeable about what steps I should take to improve my lawn. She went above and beyond explaining everything and coming up with a solution. Gio then came and treated for mosquitos, he was great! My family has been enjoying our yard this summer more than ever thanks to the help of Lawn Doctor! I highly recommend their wonderful services if you re looking for a great price with top of the line service. Thanks again, Bruna! I look forward to many years of services from you and your team!

★★★★★
January 23, 2021

I used the lawn doctor for the first time this year and I was completely satisfied and very impressed with the entire team from the salesperson down to the laborers who performed the work. A little backstory... I used tru green for the first 3 years I owned my home. Every year I was disappointed not only by the results, but by the effort made by them as a whole to do a good job. I decided to do the lawn myself moving forward. Everything went well until last year when my lawn burnt to a crisp during a dry spout and I was traveling for work. After that happened crab grass took over. It couldn t have looked worse. I contacted Bruna at the Lawn Doctor and discussed a plan to get the lawn back. They came through on everything they said they would do, when they said they would do it. And after the weed treatement a day seeding my lawn came back almost 100%. I was sure that it would be a full 2 years to get my lawn fully green and healthy again. I was wrong and I am glad for that fact. I cannot stress enough how bad my lawn was. When I dethached and pulled all the dead stuff after their treatment I was so worried that there was no way my lawn was going to look good for quite a while. 5 weeks later it looked plush, thick, green, and healthy. I would also like to say that I received the mosquito and tick treatment, and to my surprise... those were very effective as well. I genuinely thought that would be a waste of money. But it was worth it and for anyone considering that treatment, I highly recommend it. These folks are the way to go if you need your lawn to be treated by a professional. They delivered on every promise. And I would also like to point out that Bruna (the salesperson) responded to my texts on nights and on weekends when I had questions. I cannot say enough good things. I will never go back to treating my lawn myself, and I will certainly never go back to trugreen. Brian in Portland

★★★★★
January 23, 2021

I had an amazing experience with lawn doctor, my lawn was pretty beat up, but Bruna and the team were able to restore my previously shoddy lawn!! 6 stars if I could.

★★★★★
January 23, 2020

Easy to work with and great rates!

★★★★★
January 23, 2020

They do my lawn, mosquito and tick services I m always very satisfied with their work never a problem , Bruna is always very helpful and kind def recommend !

★★★★★
January 23, 2020

The Lawn Doctor has been such a pleasure to work with and I am thoroughly pleased with the results. Not only was Bruna particularly helpful, professional, and responsive, all of the techs and workers were always so respectful and thorough. I highly recommend!

★★★★★
January 23, 2020

I have had many lawn services and lawn doctor Service is by far the best. I had my lawn reseeded and it turned out fantastic! Of course continuing to water it was imperative but it went from mainly dirt to a luscious lawn that looks like a golf course! I highly recommend them !

★★★★★
January 23, 2020

It really works! No ticks, mosquitoes, and being outside at night in the summer was great! Our dogs did not have any ticks on them this year. Great service.

★★★★★
January 23, 2019

guys do great job,i never know my lawn can look so nice,thank you guys for great job .see you soon for next step in process

★★★★★
January 23, 2019

These guys are awesome! Everyone I dealt with was super nice and courteous. My lawn and backyard both are looking nice and healthy since theyve been onsite. Would definitely recommend!

★★★★★
January 23, 2019

These guys do an amazing job!!! Always very promp and professional. Would strongly recommend them for any outdoor project. 5 stars for sure!!

★★★★★
January 23, 2019

Had a great experience. After years of neglect Lawn Dr brought my lawn back to life! The staff is extremely Kind, knowledgeable and extremely professional ! Would highly recommend !

★★★★★
January 23, 2019

I called several lawn/pest control companies, Lawn Doctor was by far the most helpful, knowledgeable and responsive! They are quick to answer emails, quick to come out for a service and I even received a heads up phone call from the technician before they came out to complete service. Bruna and everyone I have dealt with there have been great. Highly recommend:)

★★★★★
January 23, 2019

After trying different companies in the lawn care field, I finally found one that really fulfill my wishes and made my lawn great again. These guys are the best! Very professional and knowledgeable. I really appreciated the job done and I will recommend them and use them again. Thank you Lawn Doctor.