Jack's Lawn & Landscape in Menasha

Excellent service! Friendly and professional. Best in the Valley! Call them for all your landscaping needs. I'd recommend it highly 👌

I would have recommended Jacks before the business was sold to the new owners as I used Jacks for more than a decade when owned by Tom Jack, who was wonderful. However, please beware the new owners price gouge clients now. Their charges now are absolutely exorbitant and excessive. I understand increases due to inflation but using a different lawn care/snow removal service on the other side of town for my other business locations, Jacks is now astronomically priced. Beware if considering using them.

Met with a couple of guys to get a quote for landscaping, they came back to present it, we asked about some additional work to be added, then they ghosted us and wouldn't return any messages. Was more than willing to spend thousands of dollars with them, had they not ghosted us. Guess our money wasn't good enough for them.

I was at the bio life plasma center on Midway rd.last week your crew picked up my 600.00 dollar electric bike and tossed it in the bushes while covering it in sawdust! Very unprofessional behavior! I wouldn't hire them to do anything!

UPDATING REVIEW 11/13: I just received a call from the owner of this company, who was incredibly polite, professional, and took time to really listen to my experience. He even apologized and validated that some of the less-than-stellar moments were not ideal, or what they are striving to achieve as a small business. He took this opportunity as a learning and growing experience, and I could really tell he was being genuine in the way he spoke to me. The sincerity went a long way. In fact, my husband and I will be hiring them again in the future, and I look forward to a second chance experience with Jack's, with improved communication. (Also, our grass is doing great) Thank you for valuing your customers in this way! Our experience: We were told that work would begin weeks ago on a Monday, and would take about 3 days to complete. Monday rolls around and no one shows up, no one calls, nothing. Tuesday: no one shows up, no one calls, or returns our calls from the day prior. The third day, around noon, a couple of guys pull up to my house, and I go outside to greet them. They look confused when they see me and I ask if they are here to work on the lawn. They say yes. I tell them to watch out for an underground hornets nest and point to it. One of the men walks up to it and proceeds to spit a loogie down into the nest in front of me. I was completely grossed out and highly uncomfortable. They worked for a half a day and never returned the rest of the week. Again, zero contact. After many calls, attempting to gain clarity on when they would be working on our yard, my husband was able to speak to someone who finally revealed that they are "behind schedule" due to rain. They said the crew would be back over some time next week to keep working. The following Monday, I'm working from home, and hear some random person walking all around my yard and the side of my house. He drove up early in the morning in an unbranded car, did not introduce himself, and it actually freaked me out so bad that I nearly called the cops. Turns out it was just one of the landscapers checking out the work that was already done, which my husband was able to confirm after (again) reaching out to them to inquire if they had come to the house.The rest of the week they never returned, with (again) zero outreach. Finally, the third week later, after many calls and texts back and forth, they show up two days in a row to complete the job. Again, no knocks on the door, no communication whatsoever. They finished on that Wednesday, and not once contacted us to let us know the job was actually done. They rolled out sod in our backyard, and never gave us instructions on how to care for it or what to even do with it. As a brand new homeowner, I'm relying on the professionals to explain to me what work they did. Keep in mind, we had no idea if they were still working on the yard due to zero communication throughout this entire experience. We thought perhaps they had more they were working on, as we had several things they were doing. How hard would it have been for someone to knock on the door, let us know they were done, and asked if we had any questions??? It is now the Monday after. 6 days after the sod was initially laid. We (once again) had to reach out to THEM to ask if they were finished with the job, and what our after care instructions are. They confirmed they were done and we are supposed to water the grass until it's soaking, twice a day. I now have to go outside and water my grass at 8pm at night, as I'm fearful it's already dead. 2 minutes of communication would have resolved this. I understand being behind schedule due to circumstances out of your control. But as the consumer paying thousands of dollars to have work done, I should not have to beg you to contact me back to let me know when you'll be showing up, and to have a progress update every now and then, especially when you claim to be finished with the project we're paying for. I'm trusting you as the professionals to communicate appropriately.

I would recommend them to anyone. Casey and his crew did a great job. Professional, courteous and I couldn't be happier with the job they did. They went above and beyond what I expected. They will always be the first call I make.

They did a great job removing and trimming some of our trees. They were professional, efficient and left the area very clean. The next day, the manager came to review the work and decided that they would trim a nearby tree for no charge. Very friendly and responsive staff when you call. I’d recommend them for their tree services.

Jack's landscaping did not show up for 3 sheduled appointments. I had to call them back after they didn't show up to treat my tree. They told me they went to wrong city. Then told equipment was broken down needed to wait a week for it to be repaired. I had to reschedule 2 weeks later,then sick employee. They didn't even call me for all no-shows. I spend hours contacting them and then tried to overcharge me. It took 2 hours to do the job i spent more of my time on the phone. I hope this is not how they treat all their costumers. I will not use this company again. Update the tree did not survive and died.