3765 Homewood Rd, Memphis, TN 38118, United States
Southern Spray is a locally-owned and operated lawn care business in Memphis and Nashville, Tennessee. Our reputation in the local community is very important to us. Since 1972, the success of our company has been built on delivering quality results and establishing great working relationships with our customers. Currently, our employees collectively have over 150 years of experience in the lawn care industry!
This company is so generous and donated tickets to our Make-A-Wish family to attend a college football game in Oregon. Thanks for going above and beyond for kids with traumatic medical issues.
Read all the terrible reviews and believe them. Do not use this company. Did not fertilize or treat 13 weeds in small front yard- left me a bill. Crew onsite a total of 2 minutes 3 seconds. First video 2:11:06 – 2:11:28 Worker 1 Comes up the east side of driveway and only goes halfway up grassy area at top. Sees camera, speaks to camera, and jogs off across the top of the front yard. He never set foot near the driveway and grass in the front yard again, or the camera would have recorded every time he turned around near the driveway. Second video 2:12:24 – 2:12:37 Second worker comes up drive with bill. Worker 1 nowhere in sight, until you see him getting into passenger side of truck at 2:12:37. That is 91 seconds since he started up the driveway with the spreader in the first video (and included him stowing the spreader and walking to the front truck door). He did not fertilize the front yard in 1 minute 31 seconds, and they did not spot treat or spray numerous obvious weeds in the front yard, which your bill stated was done. I have included 13 photos of obvious weeds in the front yard. Third video 2:13:02 – 2:13:09 Second worker walks down drive to truck. Again, no sight of worker 1 who is already in the truck. Your two workers have lied to and cheated me. They have lied to and cheated you. I will not pay this bill. I will no longer require your “services”. Terminate immediately any further visits or billing.
July 2 they applied fertilizer and left burn marks in various places in our front yard. I have called them a few times and left messages and they still made no amends. And the brown spots are still there 18 days later after many HEAVY rainfalls! Update: the written response is highly offensive and not helpful… why would I continue to call when Southern Spray has my number? I’ll be working with another company
Southern Spray was able to get my yard back on track to looking very beautiful. Previous yard service company left my yard in terrible condition. Southern Spray was able to make yard perfect within 3 months! I now have grass in areas I was unable to grow grass in the past. Highly recommend, hired them due to my neighbor's yard they serviced looking so awesome!! I have attached photos of my corner lot.
I just got off the phone with Chad Travis, he said that I couldn't talk to anyone else above him that makes decisions. I told him I'm highly unsatisfied, almost every month this year they had to come back and respray my yard for weeds. This was my last straw after I got my yard retreated last month for weeds, which left spots all over my yard which you will see in the pictures (going on 2 months still there). I asked for a refund for last month, which is about $46, Because I paid up for the whole year. He informed me he couldn't do that he would put it as a credit at the end of the year. Which means I will have to stay with them, which I don't want to.
I have been a customer for about 10 years. Used to have great service..and a great lawn but not any more. I have so many weeds...worse than ever before. Call & no one calls back. Leave message and no one responds. It seems to be a trend that companies can't find help or people that don't want to work & Southern Spray is the same way. If they don't care about a 10 year customer to even call back or show up to perform a paid service... go elsewhere. I am now seeking another company.
So it is pretty nutty that all your website allows is a review. And no way to contact you with a concern. Well here is my yard after last treatment. Is this really the review you wanted. There are dead areas (not spots, areas) all over my yard. What can this possibly be a result of
I am utterly disgusted with the abysmal service I have received from Southern Spray. When I initially signed up over four years ago, my lawn was lush and green. Now, thanks to Southern Spray’s blatant negligence, it looks like a scorched wasteland. Despite paying for both my front and back yards to be treated, my backyard has been outright ignored for over three years. Even when I receive the rare call to unlock my gate, the backyard and often the sides of my lawn remain untouched. It's almost as if Southern Spray is actively trying to ruin my property. I've contacted Southern Spray multiple times, including in the last four weeks, but the only response I get is evasive non-answers and attempts to upsell me even more useless treatments. Mgr. Fain has been particularly unhelpful, dodging my calls and refusing to put anything in writing to avoid accountability. I have estimates from reputable lawn services, and it's going to cost at least $4,000.00 to re-sod both my front and back yards. This is the same amount I've wasted on Southern Spray’s so-called "services." I demand immediate action to rectify this disaster. Southern Spray must either pay for the complete re-sodding of my lawn or refund the $4,000.00 I have thrown away on their incompetence.
If I could leave 0 stars I would.
Needed grub treatment. Did a good job!
Im on treatment #3 my lawn is greatly improved its beautiful in my opinion very green and healthy looking Im so pleased at this point thank you Southern Spray .
Wish i could give a 0. Their services have decline. Dont waste your money
WARNING!! DONT USE THIS COMPANY! A man went flying down our residential street during the solar eclipse 60+ mph (even went airborne when he hit the speed bump). There were children outside and everyone viewing the solar eclipse when we witnessed this truck IN THE AIR! Reported. But tried to report to the company and this sorry company doesn t even answer their phones!!! DONT USE!
Just received terrible service. Checked my cameras and the person performing my service only did 20 square feet of my backyard.
I called them for a week. No one answered the phone. Then One of the guys decides to just pop up out of no where. No text or call or voice mail. I didnt know what time he was coming. No one answers the phone. I will pay for the first spray. If they wont answer the phone, Im canceling services .
I used this company for 5 years and they did a decent job but the last treatment , we watched their guy on camera open our gate, take a look, and shut gate back without treating the back yard ! We tried to get someone to come back out and treat it but never happened because the manager argued with us and said he did treat because he could see the machine lines. Well he def didn t take the machine back there because we could see him on camera. They also never treated behind my garbage can or pool equipment because those areas were always just full of weeds. I would def not recommend this company for my lawn care at all!
Technician sprayed our lawn for weed control but carelessly also sprayed the adjacent walk way which had ajuga ground cover between stepping stones and killed it.
Ive been with Southern Spray for over 2 years. My front yard looks GREAT!! My back yard has weeds.... Are they treating the back??
Ive used this service for several years, but am cancelling it. They have been doing a terrible job.
Fair prices..
NOT HONEST.., Initially , I asked then to always share with me when they are coming and what application they will do for that day.. in December I spoke with the employee that was assigned to my home and the management office, I asked again what service was going to be rendered that day, they told me the single application I would receive that day. I called to make payment as usual and I had a total charge of 2 application. When called to inquire at the office, I was told that they had extra manpower that day and they did 2 different applications to my yard. I made them aware that they only told me about one application per visit and for that day..I paid for one application as agreed and the other balance remains. When spoke to management he was rude, inconsiderate and stated I will have to pay.. I was not told about no extra application, he stated he left an invoice at my door. I told him I did not ok any extra charge or service they are not honest and not doing fair business. BEWARE ..
The yard is looking good after the first spray I hope it looks a lot better before the Summers over
Very professional and prompt. Maintains the weeds and keeps lawn healthy. Entire street has started using Southern Spray.
Not Professional & Not Honest.., I had asked them to always share with me when they are coming and what application they will do for that day.. in December, while I was out of town, they made an unscheduled visit and applied 2 treatments (Winter & Fall treatment for my Lawn) both on the same day without my approval, because they had extra manpower, I came to know about 2 application when they sent me late payment notice. When I called to inquire at the office, I was told that they had extra manpower that day and they did 2 different applications to my yard. When I spoke to management he was rude, inconsiderate and stated he will ask his Manager to give me a call.. That Manager never called me back, but they kept sending me late notices, I agree with google review from Latonia Williams They are not honest and not Professional.
They have only sprayed my front yard for over a year. No one answers the phone. This week alone daily phone calls, no answer and no return call.
Canceled service last year in summer of 2021 then sent a bill for service in fall of that year. Called to state had cancelled service and they said their mistake and would remove bill. Now October of 2022 a year later getting another bill for service. Need to review your files to see we do not use your service and do not own you money!!!
Just a response to their lying comment. I have called, and they refuse to call me back. Don t deal with this company. Although they have treated my yard all season (and I have paid every time), I have quite a few weeds. They refuse to come out and do a retreatment like they say they will. They said it will cost them too much in fuel and chemical. They do not do what they say they will do. Do not use these crooks. They refuse to even call me back now. I talked to Frank last week, and he said he would call me back the next day but hasn t bothered to contact me.
Edited my review to lower it to 5 stars. My front yard has progressed well this year but I feel as if this company is not totally taking care of the back. My back yard is full of crabgrass but my front is totally opposite. I m contemplating a switch
We use them for our weed prevention needs and they do a great job.
Didnt do any good
This year is the worst my yard has look. My neighbors get their yard treated by other companies and mines look the worst with weeds. Both companies treated their yards last week I am still waiting.
They saved my 10 year old Japanese maple. Service is great
Probably the worst company that I have ever dealt with. The billing dept is a nightmare.
I recently called in a complaint about crabgrass and weeds. Southern Spray has sprayed our lawn since around 1995. Some years looked better than others and this year poanna and crabgrass was taking over. The spray tech came and talked with me and said he would take care of it. 1 1/2 months later my lawn is looking better than it ever has. THANK YOU !!!!
My father had used southern spray for years on 3 homes. 5 years ago he passed away and that left 1 home. Mine. They have been so helpful with every little question or concern. The manager has even come to house to give advise I pay once a year and they are more than fair. They even spray a foot or so in neighbors yard, due to there only weeds there and they get in my yard. They r Awsome.
Guys, I have not had service with you in 5 years yet in 2020 in the middle of a pandemic I have a collection agency saying saying I owe about $100. I have not been contacted about this issue. Why wait 5 years so I dont have information going back that far to even dispute it. Clearly I cant recommend other people use this company if these are the tactics being used to try and squeeze money from people long after; tactics that include hurting someones credit that was paid up. If you feel the need to hurt my credit then this review can be my way of damaging your credit and reputation. Its clear to me that you do care about people as my phone number hasnt changed but I didnt receive any calls from you in 5 years about this issue.
We have used southern spray for several years and have been happy with their service. However this year we have had a horrible outbreak of weeds worse than weve ever seen and I have called now four times and no one has come out to check or give us a treatment. I have also left a voicemail that was never returned. I feel like we have been customers for so long they are just taking us for granted.
Great service Just need to return home and see if they killed the weeds.
We have been using Southern Spray for almost two years now and we could not be any happier with a lawn-spray service provider. We have three large dogs in our yard and Southern Spray always contacts us ahead of time so that we can make sure the dogs are in before they arrive. Their service tech is not only always courteous but always locks the back gate after he finishes spraying. And, just as important, they have transformed our lawns from weed infested to (almost) weed free. Their price is also competitive. We highly recommend them.
Southern Spray has been treating my yard for years and they do a fantastic job! My lawn looks great and I dont have a single weed!
I called them more than a week ago to get the free estimate they promise on their website for a pretty significant sized field that needs to be cut. I was told that someone would be back in touch with me to schedule it. After not hearing back from them for a week, I called back to check in. I was told again by the person who took the call that someone would call back for me. Still nothing. When you consider there were several days in the past week when rainy weather meant they werent working, its even more surprising. Businesses pay for leads sometimes. Mine was a free lead that could develop into business. But apparently Im not important enough to merit a return call or the estimate they claim they will give you. If this is how Im treated as a prospective customer, I wonder how they will treat me when they have me locked up?
Ridiculous company. Their techs run off without finishing their work. Caught 1 tech doing nothing and sent them an email. No response for two months. Then I caught a different tech running off and made him finish the job. Management laughed it off like 2 months is a reasonable time for a response. I even paid and still nothing. Grass looks like shoot and they simply don t care about doing good work. Gave them months to fix and I have txt messages just going ok from them. Worst company In the 901 to deal with. Rotten from top to tech. Lied about contacts knowing there is email trails of proof Stay far away . Will post pics of the yard shortly
Excellent job!!
Always provides great service
A lot of musical instruments and knowledgeable people
Wow this company is a joke can t get their stuff together been waiting since April To get someone to check my backyard the grass notice the area was dying they did absolutely nothing even had the manager came out to look at it and blamed it on a bad winter give it some time it will get better Here we are in June and still been paying for this terrible company and I have no grass in my backyard it is pretty much dead and pretty much blamed it all on us needless to say I had nice grass for 3 to 4 years basically they ruined my backyard because they could not called to let someone know they were going to be coming that day so I could leave my back Gate open so basically waste of money if you pay this company
This is the worst and sloppiest company in the city. Do not use at all. The leave debris and broken supplies in your lawn and driveway. They are incredibly incompetent
I see why they have one star now. Now only will they spray your yard, but everything, including animals, in it. My dog saw them out front and went to see what was happening only to come running back soaked with weed killer. I hope they never come back.
After two years, 25% less grass! No communication, no suggestions about problems or what to do to fix problems. The worst spray company ever in existence! Sloppy work; aerated the lawn and left dirt all over the sidewalk and driveway. Suddenly did not have payment on file so sent it to collection in 60 days!!!! Never called, never knew until I heard from a collection agency for $76!!!!
Yard is looking better...but increase in crab grass...I can do a better job but my family paying for treatments
Southern sprays our office and it really looks good. They also spray my home. Like some others, the crabgrass is an issue, but the yard is really looking better. They are working on the issue with the crabgrass. I will upgrade my review when the crabgrass is eliminated.
We actually have grass now instead of weeds.
They sprayed my yard 3 times this year and I have more weeds today than when they started. They called today and said they would spray it again. Lets see what happens. .