2823 Shelby St, Memphis, TN 38134, United States
About Safari Lawn Care Need a great looking lawn? Need even greater service? The Hunt is OVER! Safari Lawn Care was started in Memphis, Tennessee as a family business. We take pride in the service we provide to our customers. By using the best materials, employing knowledgeable service technicians, and communicating with our customers, we have created the premier lawn and garden service in the city.
I’ve been with Safari for approximately 2 years now. Good experience until last week. Technician didn’t show up and sent me a text that he was rescheduling. The office didn’t tell me the reschedule date, I had to call and ask. It happened to be the same day that I called, however, the technician did not show again but I was emailed an invoice. I notified the office that they had a liar on their team and was offered an apology and rescheduled with a different technician. That person never showed up either. I have requested to cancel my service. Sadly, lying technicians can ruin a company’s image.
Despite multiple treatments, including a complimentary one, my lawn still has crabgrass. I requested a full refund under their satisfaction guarantee but only received a partial refund for the remaining visits, not for the ineffective ones already done. Disappointed with the service and lack of resolution.
I have been extremely happy with the service from Safari. My lawn looks amazing, and they were always willing to come back and assess any issue that came up. Great customer care!
I called in March to start service at my home.I thought maybe this company will come through for me.The person who answers the phone told me weather permitting the technician will be out in 3 days.3 days passed,5 days passed.I called back and was told the tech was ill and will be out Friday morning.He did show up and did what he was supposed to do.The guy was literally running around my yard like a kid.I'm like o.k. we are on schedule now.No,that was the last time I seen or heard from this company until I called again,the lady told me can have him out on another Friday.I said no im not calling every time a treatment is due .I canceled their service because I should not have to call for a treatment when you have a schedule on your website. I wouldnt recommend this company at all.,but the lady who answers the phone is a very nice person.I cant tell you how my lawn looked because I just got the first treatment and never heard or seen them since.
Horrible service overall. The yard has looked its worst since I switched to Safari last year. I caught the service agent only treating a portion of my property, with video evidence. Notified the company and they notified me over the phone "that this is not uncommon for the the service agent to do". They do not abid by their scheduled commitments. Please go find another company to take care of your lawn.
Previous owner of the home had Safari Lawn for 20 years and swore by them. After the first treatment, we had a few weeds that started to spread and I called and informed them. Within 24 hours a technician was there. Best customer service and extremely professional. I am thoroughly impressed. I have never had a better looking yard and all thanks to Safari!! Highly recommend.
Before Safari..I had weeds,clovers and small patches of grass. Now I have thick green grass.(within a few months) My new neighbor has also started using Safari. I highly recommend them.
I have used both the pest control and the Safari lawn service for nearly 2 years now and they are amazing. Julie the customer service rep is amazing!
Great service, excellent prices
Awesome company all around, from the boss to the supervisors, would highly recommend for anyone wanting a beautiful lawn!
Safari has been our Lawn care company for 15 years. Their employees from on-site to customer service are all great.
Please, do your research first. They have rescheduled my home 4 times in the month of July. Communication is NOT good at all.
Love Safari. They do a great job. They always work with us and our schedule. Unlike that I always talk to the same person when I call and usually see the same folks out spraying.
My concerns werent addressed
I have used a couple other lawn care services over the years and Safari is the one that has been able to make my yard look like I wanted it to. I had a minor problem with some type of weed in one small area of my yard and after I notified them, it was treated within 24 hours and did the trick. No other weeds anywhere, lush green grass everywhere. What I was looking for
They treated my yard 2 years they lied I taking them to court
Never on a set schedule with them , even when sun is shining they make excuses for missing treatments. Even after begging & pleading with them about my service being missed, never owned up to their inability to do what they agreed to.They wont listen to the customers concerns, their management just talks w/o listening, please, please dont waste your time & money!!!
Will absolutely never use these guys again. Very unprofessional. we have nutsedge and have had to call 6 times to get them to come out to fix the problem. They came out twice to spray for weeds (per their receipt on the door). The came out and sprayed for the weeds but did not touch the nutsedge. told me for the last 3 weeks that they would have someone come out to take care of it. none of which happened. very unprofessional. would list as a 0 start if it was an option. and yes... spoke both with the scheduler and the manager (or owner). both were unresponsive and combative.
Excellent job and the Staff is on Point
Inconsistent service, no response our communication.
The guy come to service my lawn , is super fast , he disappear in 2 mins in including is car parking end equipment loading unloading. did not added any value to my lawn. going to discontinue my contract.
Affordable, reliable and very knowledgeable. Service is better than Herbi-System. They treat front and back yard for a price lower than Herbi-System charged for the front yard.
PROFESSIONAL, FRIENDLY
Friendly people and if there is an issue, they address it immediately. They have transformed my weed filled yard in one year.
Best lawn service I have ever used. These people know what they are doing. I won yard of the month in Bartlett last year. Thanks for the good work. Positive Responsiveness, Punctuality, Quality, Professionalism, Value
Hard working, they pay attention to details!
We have used Safari for approximately 10 yrs. Their service is fantastic. If there is anything we are unhappy with we call them and they come out the next day.
Safari always lets me know when they are coming and leaves me a detailed message about what they did and how my yard looks
Thought I am being billed automatically thought my credit card? It had been for long time! Why the mail-in payment?
Great service for a number of years. They re stuck with me.
new customer and so far not impressed. I have asked for reapplication a couple times with a very blah sort of reply. I understand you have to give time for things to work but wow telling me to just wait 6 weeks doesnt want me to stay a customer.
Safari is a great lawn care service. If I had an issue they are just a phone call away.
In 3 short months, our backyard transformed from being an eyesore to one of pride. Numerous weeds had taken over a weak bermuda turf. We were not expecting to have an attractive yard back until next season. Not only are we pleased with the results, Safaris staff and owner have been very courteous and helpful since we first placed our order. We can validate their catchphrase The Hunt is Over!. No need to search further.
Isaac from Safari always goes above and beyond to explain what he is doing, and why. He is also a great resource for questions about our half sunny/half shady back yard. Its great to see someone who really cares about what he does. We are big fans of Safari -- we have a weed-free yard each year, and that means a lot les work for us.
Safari is the best. They are very courteous and kind. The gentleman that takes care of our yard is very thorough and so polite. They are trustworthy and have done a wonderful job of taking care of our lawn.
Mr. Isaac Brown, my technician, is very careful, watching out for my roses and catching the rough patches with special treatment when they hit. If you want lawn care thats personal, high quality, and dependable, you really need to go with Safari. My lawn is the best in the neighborhood. Anybody can spray chemicals. These guys know its all about service.
I have been using Safari Lawn Care for a few years. My yard and shrubs always look great. Very professional techs. and super friendly office staff
Good job
Isaac the technician who cares for our lawn is such a professional, knowledgeable, polite young man. Kudos to Safari for having Isaac in your team!
Safari has taken great care of our lawn the past 3 year. Our lawn looks amazing! They were so easy to deal with, always came on time and as scheduled.
My yard is brown and does not reflect the amount of money that I spend for Safari. In addition, I have called the company and asked to speak to a representative. I have net herd from Safari.
Great timely professional service
Very reliable company with reasonable prices.
They have definitely made a difference in our lawn ! !
Very good. Well pleased.
Just started this year, grass has never looked better!
We have had TRUGREEN and GREEN KING. They did alright but Safari Lawn Care has proven much better.
Safari, when earlier this year I contacted them about a whole section of my lawn dying out, came out (actually the owner came out), took a look, and decided it might be grubs. They treated it, and said they would either replace the area or credit me the cost of treatment for the rest of the year. I took the credit, and now the part that was dead is healthy and looks marvelous. This is a company that stands behind their service... you cannot ask for more.
I was contacted with a quote over the phone and was told that I would receive an email with the same information, but I never received an email. I contacted them again through email and never received a response. I called again on 6/19/2017 and a lady answered the phone and I explained the same thing and was put on hold for 6 minutes. Then, was transferred to a voicemail out of the blue. I will just take it as you all not needing the business. Thank you.
Called to have weeds sprayed. Hit walked so fast he missed areas in yard. Didnt even spray under the swing in the yard. Called them back out for the crabgrass and violets, still all over the yard. Manager comes out and ask me what my issue is...All these violets and crabgrass! Well there hard to get rid of, I can spray round up. I can do that, told them not to come back and he was fine with that. $60 Got nothing.
I have more weeds in my yard now than when they started. I have some tough ones to get out. They came by maybe once every 5-6 weeks. No special treatments applied to the yard, nothing to get the tough stuff out. Called one time to the office and asked them to come by to spray some of the tough weeds that kept growing up. Came and just did a standard spray. I called them to cancel a few days ago- received no confirmation that my service was cancelled. Terrible follow-up with customers, no attention to service. Spend your money elsewhere.
Been with safari for 3 years. My yard looks great. They keep me informed of the intent of each application and leave instructions of how best to maximize results. The follow up calls are nice cuz it lets me know they want to do the job right. Very rare company. Very pleased.
Ive spoken with the staff and they have been working with me to address my cocerns. The lawn looks better. We still have some work to do but Im confident that with their help the lawn will be looking great soon.
I have the best lawn on the entire street. Safari has been great.
They will literally come spray a zigzag in your front lawn, and leave you a bill for 40 biggins. The man didnt spray the full front, didnt touch the sides, and didnt even walk into the back yard. You are who you hire, and safaree lawn aint worth the 40 bucks
Poor quality customer service when he came out. Called the office she didnt care either. Dontt keep the scheduled appointments & alway out of supplies !
We have been using Safari Lawn Care for over one year and I am quite impressed with this company. The company understand customer service and so far has done the best job at keeping my yard weed free. I can definitely recommend them without hesitation.