5120 Commercial Dr, Melbourne, FL 32940, United States
TruGreen provides local, affordable lawn care in the Melbourne area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Melbourne community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 321-757-0700.
Paul was fantastic. He recognized the issues with our shrubs and made excellent recommendations how to go forward.
We have used TrueGreen for about 7 years. They have provided consistent and excellent service. Their technicians are knowledgeable professionals. Our lawn looks great and healthy.
What a wonderful job your company did to save my beat up yard! We had been going through some major renovations to our home and the yard took a beating but after just one year it looks better than it ever has! The trees and shrubs and grass are absolutely beautiful and full! We were very impressed with the workers who came as they were very professional and answered any questions I had. I would definitely recommend this company to anyone! Thank you thank you thank you!
The tech showed up on time, was very informative about he treatment, sprayed in a timely manner and was willing to answer any questions we had. They came back in 3 weeks and resprayed after first treatment to insure the weeds would be gone, and then again 2 weeks after that. They have been spraying and giving us a detailed report on the treatments and have been showing up regularly now. The weeds appear to be gone! We are pleased with the service.
I like that TruGreen sends me service reminders on when techs will arrive. The real time communication on location and friendly techs have been great. I also like the detailed invoice summaries, I am happy that I started using TruGreen and my lawn is on a path to stay healthy and green.
Always easy to reach a live person . Great automatic advance notice of upcoming treatments. Well informed technicians. All employees always courteous. Good price.
True Green is a great co. Our tech Joe G did a great job today. We appreciate their process of notifying us before they come and then again when they’re on their way. Always give us a written report of what was done and of any problems they see and recommendations. Joe is courteous and friendly.
Thanks TJ for coming out to treat my lawn and explaining everything in detail. It looks ok except I'm starting to see brown spots, and it's worse by the road. Thank you to Tru green for having a great employee. It's worse by the road. I'm happy they started my treatment today.
Santino Was Great, very helpful and communicative with my Father. Very much appreciated
True Green offers superior lawn care services awesome job by Service technician Javon outstanding job great job Positive
Ax was very professional and courteous. He went above and beyond just doing his job, he took the time to explain what treatment he chose and why. Great service.
True Green seems to be a very good service. The tech was very good too impressed with overall experience so far I like the extensive printout that they give you. of all the work performed and what I should expect from seeing in my lawn so far very pleased thank you
Chase Understood our concerns and was very knowledgeable.
Today I had the pleasure of of meeting Brian. I watched what he did and he answered any questions that I had. Very pleasant individual.
Garrett was great . Let me know he was on the way. Great job.
Great service
Exceptional service. Lawn specialist was professional, knowledgeable and did an amazing job.
I have gotten several compliments from my neighbors.
Great setvice!
Charles Lovett came today to fertilize my lawn. He gave me some good advice for planting seed in the bare spots.
I appreciated that your technicians take their time and have great customer service. My grass is beautiful green and healthy. Thank you Marcus for your great work !!!
Very professional
Service tech Charles L. Was very professional and did an excellent job. Highly recommended..
Thanks for responding to my complaint and rectifing the problem by providing a new service at no cost. The professionalism displayed during our conversation is greatly appreciated. Thanks again for your immediate response to my request.
Chad is knowledgeable and took care of my trees and shrubs with care.
Efficient and friendly.
Thanks Timothy S! Great service, hopefully it turns to be a great result eventually.
Steven B was very personable, professional and knowledgeable.
Javon was very polite and courteous! Thank you for coming today Javon.
Service people always informative.They answer questions and keep to inform on how your lawn is progressing.
I appreciate getting a text messages before their arrival. Also, they are very professional and polite! Doing a great job.
Joesph took his time and walked me around my yard and explained a few things I asked about. He was very pleasant and knowledgeable. Took his time to answer all my questions. Thank you
Bernard C. did a great job! He took his time and left me detailed notes about my yard! Thank you!
Very happy with Garnett who take care of my lawn. When he takes care of my lawn It looks amazing thanks.
Excellent, very happy with TruGreen!
Update- Richard T has been working my lawn these past few months and it s pretty good, always announcing his arrival and what the plan of the day is for lawn treatment. Started my contract with TruGreen on the initial visit TJ introduced himself and explained what he hopes will transpire over the next year to get my lawn healthy and looking good. His customer service interface was exceptional and followed up before he departed, which was nicely done. Now only time will tell; and I ll keep updating this review; but as of this date exceptional
Very professional. Our lawn here at Jamestown Condos never look this good. Thanks for the great service. Maintenance Dept.
I d like the technician servicing my lawn on 10/18 to be my technician for every service.
Axzavian was so nice and helpful today!
The team that keeps our lawn and shrubs looking good it top notch. Rome, Chad, and Antonio are rockstars
Romulus was very knowledgeable and courteous. I think I spelled name wrong. Sorry.
Good friendly service! No debating, just good customer service. Thats the reason I keep coming back to TruGreen since 2008.
Akzavian is my hero! He is kind and knowledgeable. Love my lawn guy
My true green service today was excellent. Garnett M. Was polite and professional, and he listened to my concerns. He did an excellent job.
Terrance our TruGreen technician did a fabulous job treating our lawn, while throughly explaining what future treatments would benefit our lawn.
Lawn looks great
Happy with our service and Carlo s personable and polite.
Great service very professional
Terrence did a great job and he explained a lot to me to help with my problem. Thank you buddy
Professional Customer service team handled everything quickly and easily.
Today, 8.27.24, Charles fertilized my lawn snd treated for weeds. He is excellent. Trugreen technicians are punctual, and provide great service. When I have questions they are responsive. When I need evaluation of a potential problem with my trees, bushes or lawn, they schedule a visit and address the problem. I am very happy with their service. Every technician who treats my property is excellent. I highly recommend Trugreen.
A real Professional.
I stayed home from work to meet with Tech but they never came to door or left completion paperwork. I was told they did not come to door because it was before 8am. Guess I cant ask questions about my service before 8am? Then maybe come after 8am!
Edward was very friendly, professional and courteous!
If you want a nice yard, dont waste your money with TruGreen. My yard looks terrible.
Garnett is amazing! He is attentive to my lawn needs and is always able to help me out.
Never use this company, paid in advance for this service for a year, to get the discount. Still had weeds and ants throughout the whole time. lawn service was terrible, had several re applications that didnt work. Finally called and cancelled for the rest of my amount. 15 days later still no refund. Terrible company! BEWARE!!!
Our yard looked pretty bad until Axzavian and TruGreen got a hold of it! Worth every penny!
Chad L TruGreen Tree & Shrub Specialist is Excellent! He takes his time to do a Quality Job and he knows his plants!
Axzavian is very knowledgeable about the different areas of grass ( and weeds ) and how to get the best lawn we can . I would like to request Axzavian to be our specialist!! He is just so darn confident and explains as he goes.
Tim T was professional and did a great job.
BEWARE Forged my signature on service agreement. I have been receiving solicitation from these guys to the point of harassment!
We signed up with TruGreen but wanted it to start on the 15th of August. Well, they started on the 1st and started charging us on the 1st. I contacted my TruGreen contact and she apologized and said it wouldnt happen again. Well it did a week later. They do not honor the customers word and they took advantage of us. I am canceling.
Top notch so far! My technician is the best! Chad
Tim came to initially spray my lawn. He asked me if I had any specific concerns and I pointed them out and he explained what they were going to spray and how long I would start seeing results. He was very knowledgeable and kind. Thank you Tim
I am very satisfied with True Green and theyve been here on time and done what they said theyre going to do my yard has never looked so nice
Outstanding and professional experience! Highly recommend!
Very good service, they address all issues.
TruGreen does a great job either lawn or big control. My lawn is looking good
Very professional and friendly. AXZAVIAN A
TruGreen actually works. Terrance seems dedicated to the job and is doing a great job. He listens to his customers, is friendly and tries to do as requested.
We had TruGreen for three years, but recently, our experience took a disappointing turn. Over the past two months, we noticed our grass looking weaker than usual. This week, we stayed home to observe the service and were shocked by what we saw. The technician never sprayed or even walked to the backyard. He sprayed a little on the side yard, put a sign in the grass, and left! Such neglect and lack of thoroughness are unacceptable. We fired TruGreen the next day and hired Truly Nolen instead. We are hopeful for better service and results with them. TruGreens recent service was a major letdown, and we cannot recommend them anymore. DO BETTER!!!
Great Work, Mr. Garnett was phenomenal
Before Tru green started my service they took a picture of this Dark Green St Augustine Yard that I had been treating myself, the reason for Calling them out was to Control the Crab Grass, After every treatment the grass would have a yellowing effect & tips of the St Augustine Burned, We Had Several conversations about this to the point the yard encountered a set back in color, My question was why are the tips of the grass burned after every Application they consistently told me it was normal afterwards also I was told because of the summer temperatures, And if that s the case WHY NOT REDUCE THE RATES IN THE SUMMER????? After Almost Spending 500.00 Later Realizing I Was Doing A Better Job Myself I DISCONTINUED THE SERVICE & I WISHED I NEVER LET THEM ONTO THE PROPERTY AND NEVER AGAIN!!! I Have Neighbors With St Augustine Grass That Are Getting Treatments By Other Companies & The Tips Of Their Grass Isn t Burned After Treatments SO THIS TELLS ME THAT OTHERS KNOW THEIR PROFESSION HOW DID I GO FROM HAVING THE BEST LOOKING YARD ON MY STREET TO THE WORST AFTER HIRING THIS COMPANY WISH I NEVER MADE THIS CALL!!!!
My TruGreen Specialist, AXZAVIAN A is really the epitome of amazing work ethic, honesty, care, and concern for what he does. My husband and I saw the truck out in the neighborhood and decided to just ask him a few questions. It was because of him that TruGreen earned our business. He is a hard-working young man who shows up and does his absolute best. He truly cares to bring satisfaction to his customers. I would be remiss if I didn t mention the inability to reach the local office can be very frustrating. If you call, it goes to a call center. I wanted to make sure the specialist who assisted us was assigned to work on our property . He s the one that signed us up, we created a good rapport and we wanted to continue working with him. I think they need to work on what the customer service agents are equipped to do . I had what I thought was a simple request that turned into a great frustration. I was out of town when I was trying to make sure he was assigned to us and I did not have his card information with his name on it. I knew it was a long name. The customer service department could not assist me because they did not have a list of names from the local office serving our area. The first time I reached out and spent 15 minutes talking to somebody she said she would leave a note to the office asking them to assign us the person that created signed us up;, but that never happened. I went through the chat another occasion and explained the situation and they couldn t help me either so that s where they definitely need improvement. But our specialist is top-notch and we are very happy with him. Still not sure if they finally assigned him but he s been to my house twice now so that s good. I think he should get a raise cause he works really hard. He s not there to do his job and leave. He s there to help produce the best results possible. We are grateful for him.
Great service from Justin M. Ask for him in Melbourne/Suntree.
My tech today was great and very knowledgeable
Great Service and Axzavian A is very professional and friendly.
I had Bernard services my lawn . He was very professional and took alot of pride in doing his job.
G. Miller is an Awesome man. He knows his work from stem to stern. Polite, honest and is always willing to . Ill refer him at any time.
We are extremely pleased with the services provided by Trugreen! Antonio has transformed our lawn from dollar weeds to a beautiful lush, green lawn. From Antonios regular maintenance visits and Sharons follow-up phone calls to ensure that we are happy with our service have been outstanding. Weve seen a remarkable improvement in the overall appearance and health of our grass, thanks to their combined efforts. We highly recommend Trugreen to anyone looking for a top-notch lawn care service.Thank you TruGreen
Our lawn was in very bad shape after we put in a pool. Steven from TruGreen has worked with us every step of the way to bring it back to life!
Steven B. Has taken excellent care of our lawn for years and could not be more satisfied. He scores a 10 on everything!!!
Richard T was on time friendly and addressed our concerns. We are very happy with Tru Green.
Great service. Great communication.
The monthly charge is different from what I was quoted to get the service , $40 application with a $20 balance, the $60 monthly after that ..,.. please explain . The bill was $109 ???
Our Technician is very knowledgeable and does a good job on our yard.
Chase H performed the pot ash service today. He was very informative about explaining the service. Thank you!!
Thank you Carlo for keeping our lawn looking good!
Timothy with Trugreen was great. I had a few questions and he was great at explaining the application as well as being very attentive.
He gave advice and explained what I needed to do to my yard to look better. Great experience
I can t believe we fell for it again!? Disappointing results. Misleading sales. Horrible communication. No ability to escalate. No resolution other than to switch providers.
1.I rearranged my whole schedule to be at home so tech could get in my backyard. No showed and sent me text at the end of the day....coming tomorrow. 2. Spoke with customer service ....which was good. 3. Get a call from Trugreen for bill. Sales guy lied about services coming on 6/20/24.....again no one showed up. Lesson is read the bad reviews they give the most accurate information. Anyone or employee can fake a good review.
Tru Green has always done a great job for us.....Thanks Gannett!!
Service was explained to me as well as how to help maintain our lawn
Always on time and provide feedback on what is going on with my lawn. Easy to use dependable service.
Marcus has done a wonderful job helping me repair my lawn. I appreciate his comments.
The great work from TrueGreen on my lawn and trees has become the envy of my neighborhood because of healthy green lawn I have.
Chase H. Is quite the professional, knowledgeable and customer friendly Lawn Care Technician. He explains everything to me. He is truly a rising star in your service Organization.
Dustin was polite, thorough and professional in addressing my yard needs today. Great job!
Ive always been pleased with the Service. Timothy T lets you know exactly what he is doing.
New customer to tru Green and I had a good experience and I just want to start off by saying that people told me tru green wasnt a good company and that there treatment doesnt work but I can say for my self all of it is a lie. I have try other companies like Massy and slug a bug before and I have never got the results that I wanted but i tried trugreen and I got the results that I wanted from my first treatment and I am very hard person to please. I recommend Garnett Miller because he told me what to do and he had pointed out stuff that I have never seen before and he tell me what to do and what I was doing wrong yo my yard and I just wanted to give him a shout out because he did a great job in helping me with my yard. Big thank you to trugreen and Mr G. Miller you guys rock. But in my opinion yall should recommend Mr G miller to do your yard he is a great guy.
Great job
A little early yet to know how the lawns will improve, but the service technician was awesome and very informative of whats going on with our lawn. I will be back later with a review on how our lawn looks after treatments.
Tim T came out to my residence today and performed service. He was respectful of property, took the time to explain what service was going to be performed and health of my yard. He represented TruGreen in a professional manner.
He did a great job!!
The technician is knowledge and helpful. They do a great job.
I spoke with Axzavian when he arrived and shared a concern I had about specific weed growth. He listened to my concerns carefully and assured me he will treat the lawn accordingly.
The technician first was unable to do my service today and he called me to let me know, but then I called him back and told him he was able to get down my cul de sac and he came back to complete my service. I was appreciative of the phone call and the fact he came back to complete my service instead of rescheduling. My technician was Justin Mabbitt.
Very professional staff and informed me what of what was being done and how often.
I like the fact that the employee noticed that my dogs were out when he went in the backyard. He came and rang the bell to alert me so I could bring them in. Thank you Steven!
Desmond Ford is a great tech , he has my yard thick, green and weed free !
I have always loved TruGreen they are professional, communicate well with their customers, are helpful in changing appointments, and keep the customer well informed of treatment dates and arrival time. I used them in Idaho and turned to them first when moving to Florida and was in need of tree and shrub pest management and fertilization. They have not disappointed. Romulo Banos is my technician and he is fantastic to work with. Friendly, helpful and always accommodating to my wishes. He also works hard to keep my trees and shrubs in good condition. After a devastating hailstorm had hit my area, I happened to be due for a treatment the next day. Romulo was only coming for pest control that day but he suggested fertilization as well. He applied fertilizer to all of my plants that had been hard hit. I could not believe how fast they all bounced back! In less than a month they went from naked twigs to lush foliage again. Thank you Romulo!
Garnett did an excellent job providing feedback, and answering all of our questions! Thanks
Provided excellent customer service. Answered all our questions openly and honestly.
Very great at there job TJ really knows his job and takes the time explaining everything to me and very respectful Love him
I keep it cut high and cut in the evening....St Augustine like diseases, so I keep my eyes out for any strange looking things.
Super pleased w True Green and their salesman Tai G as well as their tech Joseph G. They not only saved me $180+ on my pest control service they provided top notch professionalism and were extremely knowledgeable.
So far so good. The technician showed up when they said they would, spoke with me, and treated my landscape accordingly. Well see how things look after a few more treatments.
These people are clueless I was sold a contact and the office is clueless about it. What a rip off
Excellent service!!! TJ has done an amazing job taking care of our lawn.
Carlo was very helpful in addressing my current lawn situation. Hopefully together we will get my lawn looking as nice as the others in the neighborhood.
None
Garrett is the best! Very knowledgeable, courteous and very respectful of my property.
Very reliable and conscientious staff . They do a very professional job.
Not worth the annual contract I signed. I don t recommend. Waste of money. Service receipts indicates time started and time finished. Seriously you treated my lawn in 2 minutes?? Im currently using a locally owned company (Blanchard) and every quarter they come and treat my lawn using commercial equipment vs hand carry sprayer. My new service is very professional and provides great service. My lawn has never looked so good and healthy.
Timothy T is awesome! Greqt job my yard looks awesome
I ve used Trugreen here in Florida for the past 7 years. Our lawn is the envy of the neighborhood! We receive compliments often and many neighbors ask who treats our lawn. We have not yet had a bad technician but the technician we have had for the past couple treatments is top notch. Garnett Miller goes above and beyond and his knowledge is impeccable. Thank you Trugreen and thank you Garnett for your dedication and hard work. Lee and Holly Culbertson Palm Bay, Florida
Charles did an excellent job servicing our lawn today. We are pleased with the service.
So far everything has been great. From my first contact with their sales team, to our first application. All the techs have answered all our questions in easy to understand context. Im looking forward to the results.
A good company to do business with!
Ive had very good lawn care service and the techs are always polite and professional.
4/5/2024: The services listed under this company are not all available. They use a broad listing of services to solicit your information, and then proceed to spam your mail, your phone, and any other communication avenue you provide to them. Be cautioned they only provide a subset or services listed here, and otherwise take nearly no action to add you to a do-not-call list once in their system. Agents will more often than not, hang up on you, for asking them not to contact you further. I reached out for mowing and lawn care services in Palm Bay, FL - was advised they do not offer mowing services in any region, by every rep Ive spoken to, and Ive just called in again for the 4th or 5th time now to ask to be removed from their registry for marketing and soliciting. Edited on 4/5/2024 (3 hours later, in reply to comment from trugreen): I am not comfortable providing my email, as trugreen is not currently spamming my email. If there is a contact I can reach out to phone, I would be happy to escalate to a direct agent. Further, do you intend to address (remove) the services listed on your business that you do not offer? (Such as lawn mowing)
I would like to see improvements in my lawn and the brown patches. Thanks
Ax listened and addressed lawn concerns
Carlo is super nice guy, very knowledgeable & was very helpful answering any questions or concerns I had!
Antonio didn t outstanding job! He was very thorough very courteous and gave us implicit instructions on how to take care of everything after he fertilized. He also advised us of what services he was going to perform before he did the service. This is the best service we ve ever had with Tru-Green, since Antonio has been servicing us!
TruGreen always does a great job and my lawn has improved a lot. Terrance keeps me informed with tips on how to keep my lawn in great shape.
Very nice and friendly technician and explain with details of what he did the work in my yard
Very professional lawn tech.
My experiences have always been great
Im very happy with TruGreen Lawn Care service. My lawn has greened up quickly, and the weeds are dying. My trees are blooming as well, and appear to be very healthy.
Tim the fella who sprayed our lawn today did a fast and efficient job he was also very personable very nice.
TruGreen service was great and Carlo is hardworking and friendly. Appreciate the lawn service which is starting to get our lawn into shape.
Terrance was excellent today & was very informative & professional! Extremely pleased with the service!
First visit by TruGreen so far so good he showed up on time thats a good start for Florida ...very knowledgeable and friendly...
Richard and Edward came to the door and addressed the spider webs in the pool/lanai area. They were very polite and courteous, especially at that early hour.
Thanks Marcus, I appreciate your updates and recommendations on my lawn care. Take Care
You sign up for the yearly service plan and pre-pay for a year and then they come out and do stuff that you didn t authorize and they charge your credit card. Then you call customer service to discuss that and they speak to you like a dog. Total racket, do not sign up!!!
Garnett was very professional. He took the time to answer my questions and he also told me what to expect after today and future services..
Our Representative, Timothy was very professional and personable..
Friendly professional and respectful of my property
Timothy was very professional, kind and courteous. Good customer service is so important!
Axzavian Alexander did a great job he was very informative and thorough.
Branch 5762 tech Axzavian A is awesome!
My TruGreen Specialist Axzavian A. Branch #5762 Did and excellent job on my lawn today. He was very professional and took time to ask if I had any trouble areas that needed to be addressed.
Enrique did an amazing job explaining what he would be doing. Very professional, good attitude, and friendly.
I use TruGreen for weed control, feeding for lawn and shrubs, mosquito control, and aeration. Service has been satisfactory. Just watch out for the hidden auto renewal! Youll get a letter offering you a discount to prepay but the auto renewal info is outlined on the back of the letter. Call BEFORE the end of the year if you want to cancel.
Top notch
Started the service out a bit iffy, but once they realized I had Bahia grass, not St. Augustine, and changed the chemicals appropriately, the service has been good. Update: After a full year of service, I don t see much of a difference with weed control. My back yard is full of weeds which I will have to remove and put sod down. I think I could do a better job with Scott s weed and feed myself. Maybe with St. Augustine, my experience would have been better.
I have already done two previous reviews on the service.
Techs always polite, courteous, knowledge and happy to explain issues. And, arrive timely!
I have had TruGreen for five months now. When I bought the service, I asked the person if I was getting the best service. He assured me that I was. There are no upgrades, he said. Not two weeks after they started, I got a call for pest service. I told them that Ive had pest service since 2000. They couldnt compete. Not long after, I got a call that one of the service techs said they saw a fungus growing in one of my wifes flower beds and I could buy a service that would take care of that, and it is One and done. so I went ahead and bought it. When the service technician arrived, I asked what to do about the strange fungus. He told me he was only here to put weed and feed. Five months later, my lawn looks the same as it did on day 1. The side of my house is mostly dollar weed. What worsens things is that TruGreen is still putting fliers on my door.
A professional service by a dedicated specialist! Well done!
Professional, knowledgeable. Waiting to see. Results.
Tech. Told me they do not kill any grasses such as Crab grass, centipede grass, Goose grass ect. To consoumers we consider these as weeds we want gone from our yard. They only promote grass to grow. I cancled service with them and will do by myself
The lawn guy came out today and he was very friendly. He catered to my lawn, doing what I paid for and at the end he explained what he found and what would be best for my lawn and he asked if I had any questions. Now we wait and see after a few months if my yard improves.
Justin was very friendly. Suggested I raise my mower height and water once a week, for know. Really appreciate his help.
Michele came to my house a few weeks ago and was told by my husband we do not want soliciting and politely stated we did not need the business. She has now come to my door a second time ringing doorbell and leaving card. Choosing to ignore the no soliciting sign. Very unprofessional and rude for a company trying to get business.
Garnett Miller is the ultimate professional. Works hard and advise me on everything he is doing to my yard. My neighbors always complements me on my yard. I trust his advise. What to do to make my yard the best. Garrett, always have a smile and great advise. Garnett, is awesome.
Made our lawn look a lot better
Great company with professional staff.
Antonio does a wonderful job. He is thorough, friendly and always takes the time to explain what he is applying to the lawn and why. I would also highlight Sharon in the office who provides excellent customer service as well!
Antonio is fantastic! He is expert in his field and knows exactly what is needed to keep the grass looking good:
Antonio is the best, ask for him for his services. Great knowledge of lawn care
Before True Green, we had a nice green grassy backyard. Then they came and literally killed it all. Called them regarding the issue and was supposed to get a call back that never happened go figure. True Garbage is what they are. I definitely recommend Slug a Bug to anyone over this company. I think the photo speaks for itself, and yes that is in the correct before and after order .
BUYER BEWARE. THIS OFFICE OF TRUGREEN HAS A HISTORY OF ATTEMPTED SCAMMING. We called and got a horrible quote for services. We called back to report the quote and were informed the woman in fact entered us into a contract despite have no payment information. The gentleman we spoke to gave us a better quote, albeit still high. Another Shady looking woman then visited our house in an even shadier looking vehicle and gave us a tag indicating it would be $1000 for the contract. We called to cancel and still have not received our refund. Another neighbor reports the same from this office. DONT USE THIS TRUGREEN!!!
Garnett was a true professional. My lawn has never looked better and I ve gotten so many compliments from my neighbors. Highly recommend!!!
Garnett took the time out to bring my yard to life I love my yard now
Enrique was professional and very knowledgable. Very willing to answer questions about my concerns.
Richard was very helpful and informative.
Signed up for 50% off 1st treatment which was fine. Had to agree to a monthly plan ($100/mo) in order to get that deal; seemed ok until 2-1/2 months into the plan and I had already been charged $550!! And no improvement was seen in my lawn. Despite 100% satisfaction guarantee, they refused to refund any of the fees. BEWARE.
Awesome job!
Am a new customer at tru green and Garnett miller and after the treatment he gave my grass my gras was looking fantastic and I was truly amazed and I just think this guy knows what hes doing he just turn my whole grass into the best looking on the street and thank to Garnett miller my gras is looking fantastic and trugreen is doing an amazing job Thank you.
We had some areas that had been damaged in our yard and he came and addressed the problem very professionally.
Our lawn and landscaping look better after each time TruGreen specialists come to our home. Green is good. Brown spots have disappeared. Thank you.
George the lawn specialist was absolutely amazing but the manager lied to me telling me if I signed up the service would be done before my sons 1st birthday party which when I called today because no one showed up they have me scheduled for the 9th. He lied to me and my family just to make a sale (not George) the manager of the office
Garnet was excellent and informative. Diagnosed problems and rectified them. Out of all techs he seams to be most knowledgeable as well as concerned. Services
My tree and shrub service was performed by Richard today who was professional, courteous and on time. Thank you!
What a terrible company. I have tried to use them several times and given them chances but unfortunately they just dont deliver on what their words say. They promised me that they would regularly cut my lawn & they have done a terrible job IF they even show up when they say they will. They are constantly late, leave trash everywhere, and one gentleman even threw 2 cigarette buds and left a can of Colt45 out of his truck in front of my property. I WOULD HAVE NEVER BELIEVED THAT LEVEL OF UNPROFESSIONALISM IF I DIDNT SEE IT WITH MY OWN EYES. Find literally anyone else to work on your lawns, ESPECIALLY for what they charge.
The technician who serviced my account was Garnett. His introduction was very professional and his knowledge was extremely helpful. I was very pleased with the service he provided and his patience as he walked me through the different problems that I have been dealing with and solutions of how to correct the problems, Thank you Garnett.
worst service, dont recommend most of the grass is damaged and weeds are still there
Garnett m was 100% gentleman and very professional
Pest control in Florida is so important. Joseph from TruGreen is very dependable, knowledgeable, on time, and genuine. Good service.
Antonio was vey helpful and did great work
Great analysis of problems by Garret and sensible application of products Good job
Our lawn looks great. It took a while but Trugreen did a great job and its now one of the best looking lawns in the neighborhood.
Called to cancel and the person on the other end kept trying to keep me as a customer by lowering the bill by $6 a month. After I said no TWICE she kept talking. NO is NO. Do not ask me over and over again.
Technician listened to my concerns and treated to address those concerns.
Garnnett our tech has always been helpful and knowledgeable regarding lawn care better than Massey who killed my 50+ year old Sago palm by feeding with their professional method of fertilization utilizing drilling into the trunk of the Palm. Palm died within 2 months with ants and bugs coming from drill hole site.
There arent enough words to describe how horrible this company has been for me. We paid upfront for a 7 month service. They were completely worthless. If you want to risk it, go ahead but DO NOT pay upfront. Also check the complaints filed with the the Better Business Bureau. The one I found to be the most interesting was the camera that proves no one showed up even though they said they did. Customer Service on the phone are great but the technicians dont want to do their job. Management will keep as much money as possible for work that will never happen. Keep your dollars in your pocket. Theres always BioSource. I havent tried them yet but they have trucks all through our subdivision and those houses have beautiful lawns. TruGreen, Buyer beware! IN ANSWER TO YOUR RESPONSE... Oh yes, just call or email and all will be well. There have been countless phone calls and nearly endless emails. I only leave a poor review on Google after all other avenues have been painstakingly tried multiple times. The answers on BBB all come out the same, the customer has canceled the service and received a refund. I feel quite certain the refund was not for the amount owed. The customer gets exhausted from the fight and gives up. We have a puppy and never knowing when or if TruGreen showed up made for another problem. My list goes on and on. Its too late for me. Save yourself before its too late.
The tech that came out today did a wonderful job! Please continue to send this tech. Thank you
The worst lawn company in this country!!! they over charged me triple price than what they told me at first time. Added unnecessary service without let me know. Trugreen deceives consumers Dont have their service unless you like lose your money with nothing.
Its a battle down here in Florida with pests and weeds. I tried for years to get a handle on both and spent a fortune and loads of valuable time. Fortunately, TruGreen has the licenses, training and experience to get the job done for a reasonable price. Its cost-effective in the long run. I have a plague of fire ants and TruGreen will come out as often as necessary to get them under control.
Since moving, we have been through 5 different pest and lawn services. Trugreen is the ONLY one who shows up when they say they will, give me a comprehensive report, looks and acts completely professionally, and their treatments WORK! We had Brian P out of the Melbourne office service our trees and bushes today. He was willing to take time standing in the hot sun to explain what I was looking at and tell me what to expect in the future. Just amazing service. Effective too!
Garnett is very professional & has really educated us on Florida lawn care. In the short time we have had the service there is a noticeable difference in our lawn.
Very well run lawn care service. Prompt, reasonably priced and a good product. My lawn looks great. Thanks guys...
Usually dont give a bad review but this company has earned it fair and square. Want good service, pricing and customer service with people that listen? Call Slug a Bug.
My Techs are knowledgeable and friendly and trying to help with my problem areas.
My lawn service specialist Garnett M is very reliable and professional with his work. He has always done a great job and takes his time if you need to ask him any questions about your lawn.
Terry M is very prompt, friendly and professional. Very appreciative of our business. Great guy!! Glad to see him when he pulls up each time
Great lawn Service - I will continue to use them to keep my lawn green.
Chad is on time, professional and helpful.
Garnett M is very hardworking pays attention to deal. I m very pleased with everything done by Garnett M. I would highly recommend him to anyone.
Garnett M,is an expert that applied the appropriate treatment for the lawn conditions . He will continue following up with treatment progress. I got good recommendations from his expertise. Thank you.
They treat for growth and insect control and aerate and lawn looks great.
Romulo was very pleasant and knowledgeable. Hope this takes care of problem that had been around for awhile.
New customer, time will tell, lawn, tree and shrub service men are extremely knowledgable and provide excellent usefully information
A wonderful and professional company, Very knowledgeable technicians regarding your lawn, trees, shrubs and flowers. My Tree & Shrub Specialist Romulus Banos is top notch !!!!! Mr.Banos goes above and beyond for me, saved my plants & shrubs due to his knowledge. Im a very satisfied customer!!!
Terrible service.
I had to make a request for additional service to investigate a problem I am having with my lawn. I sent an email requesting service and a senior specialist (Marcus) came to my house within 2 or 3 days. He was very knowledgeable and identified the issues and treated the entire lawn and especially concentrated on the areas which needed attention. I was very pleased with his professionalism, knowledge, and willingness to correct this issue. Also, there was no charge for this additional service. I am hopeful his efforts will correct my issues.
Well done work , very appreciated
Excellent company and service
Service is great. Lawn has improved nicely. Its just way too expensive
Great service very professional
Terry was very sweet, and communicated very well!!! We cant wait to see what TruGreen does for our yard!
Ed was very helpful, knowledgeable, and personable. A pleasure to talk with him.
I have two areas of concern on my lawn. The tech examined the areas and explained the treatment. Time will tell.
They did a great job explaining the treatments that they were going to perform then answered all of my questions. Very polite individuals
Exceptional service and expertise
I have been using them for six years and have no problems
Trugreen is a quality professional business. I have had nothing but positive experience and results in using their services
Terrance answered all of my questions (and I had quite a few). He also gave me a lot of information about my lawn. I am very confident my lawn will be looking great very soon.
Excellent service Garnett answered all the questions that I had explain to me How often I should be watering my lawn.
Come to door and informed was here and any questions. Courteous, professional. Did the job and did it extremely well. No issues, and no yard destruction.
After receiving a phone call from a salesman Frank, he was very pushy, wanting to know if I contacted another company, who they were and how much they charged. This was in the first minute or two of our conversation which was a turn off. After bad mouthing other companies and saying how much better theirs was, I obtained prices and told him I would think about it. He asked what it was I needed to think about. I told him politely I needed to figure some things. Like what he asked. When I told him I had his name and number and would get back to him, he hung up on me without saying goodbye. This is not how you make sales or encourage customers to consider you. After reading the many negative reviews on line, there is no way I would ever consider this company.
So far its been a pleasurable experience!
Communication between National office to regional offices seems to be NOT real good. Communication while selling me on the program and collecting money was superb. But now technicians come to my home not knowing fully what they are suppose to do.
As usual,Marcus did a great job
Taran was very pleasant and very informative. He took his time explaining to me what was happening with my yard and how he was going to resolve the problems. He also recommended a watering and mowing schedule for this time of year. He was awesome!
Marcus applied potash to strengthen the grass before growing season. This is part of the regular lawn treatment. Marcus does a great job, explains the treatments he applies, and provides helpful advice. Marcus is a technician who is an asset to TruGreen. Marcus is on top of his game regarding lawn service! My wife and I very much appreciate his personal involvement keeping our lawn in great shape.
The job was done quickly and thoroughly. Were totally satisfied
Always a pleasure having the technician service my yard! Does his job and spends time explaining what needs to be done. Good man!!!!
Very satisfied
Great service. Your technician is wonderful.
Trugreen has done wonders for my yard from PEST control , to making the grass very healthy and green!