BrightView Landscapes in Mechanicsville

HORRIBLE COMPANY!!!! They are supposed to come to our apartment complex every week, but they come every two weeks. When they arrive, they never finish cutting the grass in one day. They always leave an area undone. The grass is extremely high because they do not come on time to cut the grass. It's the worst company EVER.

Bright view is evidently contracted to maintain Grove Point Subdivision...but who would know.. They show up supposedly every two weeks...but its usually every 3 weeks. When they do show up the grass doesn't look as though they have dropped the blade at all..Their is no one to contact...very poor service..

I have used Brightview for the past 3 to 4 years to treat my tree for web worms. As of this date I still have the same Webworms they never have come out in the spring to treat the tree before the foliage comes in, I have called them in March to come out and treat the tree and they said they would but they never showed up. I have not been able to use my backyard for the past 3 to 4 summers because of the Webworms, coming down out of the tree, they have come out in July or August after the fact that the worms has taken over the tree.I am very dissatisfied with the way they have treated my account and nothing has been done about the Webworm

I arrived in Richmond Virginia around mid January of this year and problems with the service of this company had not been an issue until the month of June. I am stationed at Fort Lee so, after a long day of training to fight for this country, I happen to come home to witness a lack of respect for my property. I understand that accidents happen but this is not the first not the second but now just recently the third time my property has been damaged. I was never notified of the damage, I had to find it out on my own, which to me is a sign of disrespect. I was not going to take it this far as to write a review and make it known to the public but this is the THIRD time damage has happened. I am not sure what has happened to this company but something needs to be addressed and fix immediately. No one, even a soldier, does not deserve the disrespect of personal property that the employees have provided for this company.

We had a great experience with the removal of several dead/very ill trees from our property. David (Arborist) came out for an estimate soon after I called, and the job was booked and completed within 2 weeks of our getting HOA approval. The removal team was very professional and careful - they even gave my neighbor a heads up to close her garage door to avoid excess dust. The worksite was left very neat/clean. I especially appreciated that David was willing to answer all of my questions, and also provided me with copies of BrightView's license/bonding/insurance information so that I knew everything was squared away before work began. Thank you!

BrightView's Tree Care Service has handled a number of different tree projects for me including removals, pruning, and even landscape design/tree installations. Mr. Lewis is very knowledgeable and he genuinely seems to care a lot about trees, so because of that, plus the level of service and communication that he and his crew provide throughout the entire process, I would highly recommend them for any type of tree work.

I needed to remove the dead tops of some trees. BrightView was out to my house within hours of my call to provide an estimate and guidance. They listened to my concerns about trying to save the trees and outlined an affordable action plan that would provide the best possible scenario to take off the dead tops and preserve them. They gave a target date and arrived on time and completed the job as described. Complete cleanup and beautiful work! Thank you!

While I have never personally used your landscaping services, after my experience with your company this morning I do not think I will ever be using your services. One of your workers decided that it would be advantageous to give me the middle finger out of the window because I inconvenienced them while letting someone out on Atlee Road during a busy morning commute. Actions when you are driving a business truck matter just as much as when you are providing a service. It would behoove you as a company to make sure your employees understand that when they are driving your truck with your logo on it, that how they drive and what they do speaks volumes about the company and the people who represent. I will make sure to let everyone know of my experience this morning so that they can choose a customer service oriented company to do their services