Milestone Outdoor Company in Marshalltown

Been with them for years. Love their work. Nice to work with.

We have nothing but good to say about Ben, Megan, Grace, and the entire team at Milestone. We had a large, ugly dead spot filled with rotting railroad ties and river rock prone to filling up with weeds every year. After meeting with Megan and Grace, they drew up plans to make the area look better. They designed the perfect landscape layout complete with trees, grasses, and flowering bushes, something we could not have done without them. Railroad ties---gone! We were so happy with the final results and couldn't wait to see how well everything would grow. It's now a year later and we couldn't be more pleased. Thank you to everyone that worked thru the hottest week of the summer to make our project absolutely flawless.

The technician Korey did an amazing job and very friendly and professional!

We recently had Ben and his crew do some landscaping repairs after we had concrete work done to our driveway at our business. We had one giant mess in our yard when the concrete was completed and Ben and his guys came in with their equipment and leveled everything perfectly. After they seeded, they came in and gave us clear and concise directions as to how to take care of the lawn for the best results. Ben and his team are friendly and knowledgeable and we are very happy with the results. They also treat our lawn, and have a great auto-renewal that makes my life so much easier. Every spring I can count on a letter from them letting me know what my options are and offer the opportunity to cancel their service if we so desire. But why would we? Very professional~~we wouldn't use anyone else!

For two years I used Johnson Lawn care and paid the full year at once before services. This year I decided not to use Johnson Lawn Care, so I did not send in any payments as I had done previously. They came out and performed a service anyway, and then had the audacity to send me a bill. I will never use them again, I don't anyone assuming I need their services.

Absolutely loved our service. Quick and easy to get set up.

Horrible horrible horrible service! My husband and I went from “Johnson’s is meh; let’s hire someone else,” to actively telling friends and family “never hire them, ever” after receiving a bill for service we didn’t ask for or authorize and the terrible experience we had with the receptionist when inquiring about the bill. We hired Johnson’s last year for a series of lawn treatments and paid upfront for the season. Ultimately, we were unimpressed with the lawn care and hired another local company for this year. Unbeknown to us, Johnson’s is an auto renew lawn care service. If you hired them the previous year, they assume you want to continue service unless you call and cancel - though I don’t recall ever signing a contract agreeing to this. While I can somewhat excuse this business model, the customer service my husband received when he called a few weeks back asking about it is inexcusable. The receptionist rudely told him there was nothing she could do, she doesn’t have time to call everyone and it was his problem that he didn’t call and cancel. My husband is a polite and reasonable man. We would have been okay with a sincere apology and $10 off the bill or at the very least a “let me see if there’s anything I can do and give you a call back” response. Pretty cheap and simple ways, yet to mention customer service 101, to keep unsatisfied customers from completely hating your company. The call ended with my husband letting her know that we would not be recommending Johnson’s to our friends and family and her reply was “do what you gotta do”. I guess this review is just that. There are some great other options for lawn care in Marshalltown - save yourself the trouble and time from dealing with service like this and not to mention subpar lawn treatments.

We have used Johnson Lawn Care now for the last few years. I love to support our local Marshalltown Businesses and Ben does a great job taking care of our lawn! Very Professional, punctual and great quality service! Always informative with information on the best way to keep our lawn healthy! From one local business family to another! Thank you!