289 Elm St, Marlborough, MA 01752, United States
A. J. Antico is the #1 lawn and sprinkler company in New England since 1980. In addition to our complete residential and commercial irrigation system business, we offer related products and services that are focused on making the care of your lawn and garden easier, more enjoyable, economical and produce better results.
Antico has provided us our service for several years. Their technicians are courteous and always on-time. A special shout-out to Christine in the Customer Service department for her top-notch support.
Been looking for a great company for years now. Well I found a great one AJ Antico company. They replaced heads underground zone valves. And this High Tech Controller runs off your phone I love it I would recommend The Antico company to do all my Irrigation needs with plans for everyone. Give them a call today.
Excellent customer service, they will call you to remind you to schedule an appointment if covered under the program. The technician always arrived on time and gives you the details on what was done.
Lots of posts mention technicians prompt arrival and knowledge of the systems. I would hope so since it costs $155 for the technician to come look at your system. Go with any of the other million companies that provide free quotes for repairs and service. What's worse is when I called to make the appointment, none of this was mentioned it was sent in an email 4 days before the scheduled appointment.
For dozens of years, AJ Antico has taken care of my underground sprinkler system. I have never been disappointed. They are always on time, polite, do a complete job, work professionally, receipt is always detailed, they discuss all options before starting any work. I appreciate that I can count on AJ Antico
As usual, AJ Antico is professional and friendly. Before it was Vilson and Austin, today Miguel. What a great firm! AJ Antico has an ongoing service where they include three service calls/year, turning the system on/off in Spring/Fall and education on the Hydrawise app. Highly recommend but keep in mind that they rely entirely on Austin, who is terrific but spread very thin. Follow-up service can be very slow, like waiting for months or the whole season while they say that they'll get back to you that day, but never do.
AJ Antico installed and has been servicing my irrigation system for many years. Logan came today to winterize my system. He was great - listened to and incorporated my suggestion into what he did today. All the technicians are professional, knowledgeable and efficient. It's great they do reminder phone calls and emails about appointments. I highly recommend them!
I've been using AJ Antico Irrigation since I arrived in my house 17 years ago and they've been great. First, they have a full-service customer service team that is there to help you. Yes, there has been regular turnover on the team, but they've been consistently helpful in scheduling appointments, dealing with problems and collecting payment. The customer team this summer has been the best so far! Second, when you work with AJ Antico, I really feel like you are getting a company that is at the top of their game with technology. They use the latest equipment and tech and can suggest option for people like me who want to use their smartphone to run their irrigation! Third, the techs they send out to work on your system are excellent. They clearly explain what they are doing and will even make suggestions about ways to save money. Whether you want to do nothing more than turn off and on your irrigation system or "geek out" to all the details like I do, they are committed to be helpful and informed. They strive to make things as turnkey as possible! Yesterday, I had a great visit from Addison (in the picture!). Addison quickly fixed a broken line (my fault as I pierced it with shovel!) and then helped me reconfigure a couple of heads to reach a couple dry spots in the very back of the yard. He even recommended not replacing a head and capping it instead as he felt it was redundant and would improve pressure to the other heads. Addison save me 50 bucks. It was a great visit! The problem with other irrigation companies I've connected with is just the opposite of this. The have no service and, ultimately, it's just a guy in a van with a shovel fixing irrigation heads. AJ Antico is so much more than this. Do they make mistakes? Sure they do! But they are quick to apologize and make a amends. Are they the cheapest irrigation company out there? No. But their pricing is fair and reflective of what it costs to work with the best. And my experience is that you should always go with the best. You will never, ever be disappointed!
Two Words: Professional and Prompt.
Work is clean and they explain everything thoroughly before they do their work.
Great service....they have a great person for scheduling, the folks that came out knew exactly what to do and how to do it, and they did it on the first trip out. Very professional and impressive.
Excellent service.
Wonderful company and a great staff. Responsive and communicative and reliable!! Thank you, Miguel for all of the time you devoted to us!
Great start of another season! Logan came, turned on and tested the system. Discovered leaking heads, quickly replaced them. Great professional work! Services
The guys were thorough and were very friendly, which was nice.
Weve always been pleased with the top notch professionalism and service from A.J. Antico Irrigation. They are knowledgeable and do right by the consumer we feel.
I started to use A.J. Antico for irrigation services 3 years ago based on a recommendation from my neighbor, and Im glad I did. Their technicians are friendly and courteous, and really know their stuff. The price is right too, less than I was paying the other guys. Dont hesitate to hire them for your irrigation needs.
Although scheduling was a challenge, the staff that serviced our system was tremendous. Miguel the tech for Antico was punctual, informative, very skilled and a true gentleman. I highly recommend their irrigation services!!!
Good job, following on the heels of a bad job 2 weeks ago
STRONLY recommend A.J Antico if you are in need for an irrigation system or repairs and maintenance! Professional, kind and will work with you. They are a pleasure to do business with!!
This visit was an adjustment to previous stings. Very fast, cordial and details clearly explained.
We have been irrigation customers for many years and continue to be impressed with their care.
Technician Logan was very professional thorough and helpful in various problems with our system!
Excellent service and customer focused. Experienced team and knowledgeable.
Mike was personable, knowledgeable and efficient. He is an asset to Antico.
Installation of a lawn irrigation system and service in two days. An outstanding job and I am extremely satisfied with the the quality of the work plus each and everyone that I dealt with (management, installation crew and service) was first rate, all at a reasonable cost. Thank you Austin and your employees. David Positive
They are reliably great to work with, efficient, friendly and helpful.
We will definitely use this business again for our sprinkler service next year! They are great!
I am a huge fan of AJ Antico from instillation to routine service - all employees are extremely professional and the communication is exceptional.
Such nice people! Miguel was here yesterday to turn on the sprinkler system after being off for the Winter, and he also had to re-adjust all 37 sprinklers since we recently had a pressure-reduction valve installed in the house. It was a big job, but no complaints. He kept checking with me to be sure i was satisfied and what timings i wanted for the automatic irrigation -- makes me so happy we bought the very-affordable 5-year maintenance plan. August, 2023: Logan was here for regular maintenance and was so kind and patient with me as we fine-tuned many of the sprinkler heads to minimize over-shoot and make sure coverage was still full. Such wonderful people!
Our sprinkler system was updated this morning. There were 10 heads replaced and an updated controller installed. Mike was very friendly and professional. He answered all our questions and made sure we were all set with the system before he left.
Had my annual shut off today. They came early, and were very professional. The service was very quick and efficient.
It is more expensive than what I used to pay, but I like the professionalism and responsiveness.
Cant beat their customer service and expertise. Responsive, and timely.
Hi I must say that from my first call to the Antico company the professionalism on the phone conversation extended to the service personal and quality of work I would recommend the Antico company to anyone.
Winterize system,
Excellent job, patient, helpful, and accurate on the best way too manage my irrigation system now and in the future. And very polite and patient with my questions.
The service provided today was excellent, as always. The technician was very professional and courteous when he arrived to drain and shut down our Antico irrigation system for the winter. He advised me that all zones had functioned properly after he concluded the process. We have used Anticos service for over twenty years since Antico installed it.
Anthony and Son Austin showed up half an hour late at a tightly scheduled appointment. Anthony Antico told me he had a specially equipped snake to locate my old point or shallow well. He seemed capable and competent. I asked after fully explaining all of my research to him about where the old well was, how much it would cost to locate the well. Anthony told me I would have an estimate by the end of the business day. I did not. The next day I got an email saying Antico could not help me, after the day prior and in my call before that, he repeatedly reassured me he could and would locate the well and that he had the tool and would work with me. Anthony also told me he would refer me to other tradesmen in his network that he trusted. Anthony got my hopes up, wasted my time, and completely misled me. Please be aware, this guy is a liar and an unprincipled fellow. Don t waste your time with him. Anthony Antico should receive a -5 rating, I ll have to settle for a 1 given the categories available. Don t use him, there are principled contractors out there and he is not one of them.
Top notch, responsive and professional company. They always answer the phone, answer my questions and are flexible and helpful. The technicians that come to the house are reliable and professional. Highly recommend!
Amazing work by Carlos F. He was very professional, walked me through everything and attentive. Great job
Mike Scherer (Aj Antico) spend the day reconfiguring our irrigation system. He was the most knowledgeable and professional. Great communication and customer service. Can t say enough good things about Mike. June 2022 UPDATE - Mike is no longer with the Company...
Antico is a great company! Great staff and technicians. Professional and friendly! We use their services in two locations for our irrigation and are always satisfied with great service!!
Always friendly and accommodating with scheduling. Techs are thorough and responsive.
Mike my technician today was on time, thorough and very professional.
Very friendly and knowledgeable. Take time with you to explain and really try to help.
These guys are great. I just moved into a 1950s Cape in Arlington and theyve serviced the house for decades. Its a son and father operation and the care and compassion they put into the business shows. They installed a really sweet irrigation system for my planters as well as restored the underground irrigation--the costs are phenomenally affordable and their service is very personal and local. Ill be sticking with AJ Antico as long as I own this house!
Technician arrived on time and was very efficient and complete in the work done. They corrected some issues with a leak and roots.
Service tech support was great!!
Alberto made a solid assessment, did the necessary repair and is open to following up on the problem.
We need a return trip since the system is not yet operational nor was it on the day they came out to turn on the irrigation system.
Pleasant experience in every way.
We have AJ Antico for our lawn irrigation system for past 30 years. Today their technician replaced the three original distribution valves from an underground box in our backyard. He dug out all the dirt and tree roots to make our system works. Their technician did the work above and beyond the call of duty. We had few problems with their technicians in past 30 years; but most of the time the hire experienced technicians. We highly recommend A J Antico for quality work at a reasonable cost.
A.J. Antico builds irrigation systems that are reliable and efficient. They do need maintenance every spring and so any clients sense of the company is based on the service representative. Mike turned on our system for the season and repaired several leaks. But part of the system did not seem to work properly. He returned and found more subtle problems he then repaired. Throughout, he was competent, courteous, and professional. Our irrigation system is now many years old and we continue to be pleased with the service provided by A. J. Antico.
I paid for a package deal of fall irrigation blowout and spring turn-on and tuneup for a very reasonable price. The technician was on time, pleasant, professional, and spent a full hour plus on my very limited 2-zone irrigation system. They will be my go to service in thefuture.
I ran into an issue where I needed to reposition and replace a few sprinkler heads. The original company that sold and installed the irrigation system was being unresponsive so I decided to find a new company to work with going forward and I m so glad I found AJ Antico. From the first phone call they were shocked by my past experience assuring me that would never happen with one of their customers. Mike came out to consult and ultimately was the one to do the work as well. All I can say is I wished I had found AJ Antico from the start. They are extremely professional, have a proven knowledge of how to do it right and left me wishing I had them do my original installation. I will now be taking my services to them going forward. Thank you for the quick response and level of professionalism and care!!
Did a great job. Thorough. Friendly. Explained everything. Thanks.
Absolutely the best! The crew is extremely skilled, personable and professional. This was a large project with 27 separate zones of irrigation. The Antico team replaced all our sprinkler heads, reconfigured the current zones, as well as added a dozen new zones, and multiple spigots. They also installed and configured a new Wi-Fi controller. We are very pleased with the project. From Austin s initial proposal, through installation and the final walkthrough by Matt. They went the extra mile to ensure we were happy with the installation and setup of the system. We highly recommend Antico for irrigation!!
Service was as scheduled. Technician did a great job on a complicated system. Certainly would recommend
Another good experience with Antico! We have had an irrigation contract with Antico for many years, and their technicians and office staff have always been excellent. Today was a challenge because our irrigation controller is in our basement and we didnt want our technician to enter the house - during the pandemic we are isolating ourselves because of age and asthma. Our technician was terrific about this. We left photos outside of all the equipment, inside and out, and we progressed through the various steps (some he did outside, some we did inside) in a very smooth way. Although Im sure this took extra time, he respected our concerns about contact. Our system has now been successfully (and safely) turned on for the season. Many thanks!
1. Very good service 2. Clean experience 3. Customer friendly 4. Prompt on time 5. Really good maintenance program
Thanks Matt for providing such professional and responsive service today along with your wonderful personality. I also appreciate the things you ve pointed out that will help us maintain a good system. Great way to start my day!
AJ Antico has been great to work with for the past 3 years. Theyre on time, courteous, and honest. Easy to work with to schedule annual irrigation maintenance.
They are very kind and very professional and the lawn is green because of their work.
From first point of contact, everyone was professional and friendly and worked with us to provide solutions. They have been awesome to deal with and responsive to our endless questions. Highly recommend.
Professional and timely service. Technicians always arrive on time and do a thorough walk through before discussing any issues with you. I used this service for the past 3 years and just renewed for another 3. Very happy with how they handle all the sprinkler questions and needs.
Sorry I did not get his name but he did a great job.
Today, October 29, 2020, Anthony did a final blow-out of the irrigation system for the season. With the compressor going, he went thru all the zones and blew out all the water from the system. This is a must as the winter season is coming. The system worked PERFECTLY this year and I had one of the best looking lawns in the area. Best investment Ive made in a long time and A.J. Antico is THE BEST !!
Antico came to winterize our sprinkler system. He wore a mask and was in and out of the house quickly. They are consistent, professional and we have always been happy with the service we receive.
Fantastic company with great customer service employees who are very knowledgeable and courteous during there visit AJ Primo Positive
Austin and his crew were amazing. Always on time/professional and left our yard looking so clean, like they hadnt just installed a sprinkler system. I would highly recommend this Company. They followed up quickly with a call and sent a person over to walk us through the app for the irrigation system. So helpful.
Alberto (and his canine sidekick Paco) did a great job today turning on our sprinkler system for the season. Alberto also discovered a major leak in our very old system, and (with our OK) proceeded to do an excellent job repairing it! He clearly was very knowledgeable, and he (and Paco) were also very nice to have around! I am definitely going to request Alberto (and Paco) for our future service calls. Thank you for great service!
We had to turn on an irrigation system that had been inoperable for over a decade. We called Antico and they still had the records from way back then. Their staff were friendly and prompt. Did a thorough job and stayed late till the job was done. We are very pleased with their responsiveness and service. Look forward to their continued service.
I recently purchased a house with a non-functioning lawn sprinkler system. The sales rep Tyler was very knowledgeable and proposed a good solution. The service rep Matt was very thorough locating and fixing the problem and updating the antiquated valves and several broken heads.
Technicians are efficient and friendly. Scheduling and communications somewhat less so.
Very professional and timely. Never an issue!
Been using them for years. Their techs are always professional and do good work.
Not sure what to make of them right now. I have a service contract with them. In some ways, it now seems that charging for repairs needed in the course of the service contract are a significant profit center for them. Initially after spotting a leak, they wanted to charge me almost 500 dollars to replace a part - this was more than 25% of the charge for the whole system (installation, parts and all) . The initial work had some issues as well, thought they tell me the salesman was fired (or resigned) due to repeated problems. The rapid appearance of a leak (actually noticed in the fall prior to turn off), a rain sensor placed under tjhe canopy of the tree and a few other issues have already emerged in roughly two years. On the plus side, they were highly responsive regarding my issues with them. They tell me they are undergoing a bit of a reboot.The young man who came to do the initial service and the older gentleman who followed up were both great guys to deal with. There was an older guy supervising the earlier visit who was a bit gruff. Their staff altogether seems mixed, from people who are great to work with, to people who arent. Prices for installation seem about average. Prices for repairs seem very high.I will update as time goes on. .
As usual, Antico sends out really personable and knowledgeable technicians. We were pleased with their attentiveness to changes that we were requesting and were able to give us exact pricing and to make those additions in the same visit. We appreciated all of that. Jo-Anne Sudbury
Tom had to find an ancient cable box, which was hidden among the rhododendrons, totally overgrown with ivy, and had been chewed up by squirrels. He did find it and did a great job rewiring the whole thing. Thanks!
We have been long term customers of AJ Antinco Irrigation. Addison came to fix a broken irrigation head. He fixed the head, checked all the other heads and offered good advice about how to improve our lawn coverage. I liked the reminders sent before the visit as well as a thank you note for doing business with them.
Always on time. Always communicative. Great product that keeps are house and gardens looking beautiful!
Very professional and courteous people. I highly recommend them.
The gentleman that did the work was great , but for Antico to send a generator in a truck that then over heats and shuts off seems pretty stupid
We had Antico install a new system in our home and we were very happy with their services. We have used Antico for over 20 years.
Antico provides great service and arrives on time!
I called and was able to get an appointment to winterize my sprinkler system within a week. The appointment was for between noon and 5pm, but they showed up at about 12:10. They were professional, courteous, and quick.
Grat people, on time as promised!
Very efficient and pleasant tech. Job well done.