C & M Residential Services in Marietta

This review is LONG overdue! The guys are Terrific! Had a long troubling sink hole and Michael came out and laid out the process to a TEE! I was dreading dealing with this but as we got into it and hole kept growing......they stayed right with it and cleaned out all the debris and layered in the backfill, compacting along the way and put everything back in place. A really pleasant experience dealing with Michael and his crew. Im picky and I give them the highest review.....to bad all contractor experiences are not like this!!! Thxs Michael !!!

IMPECCABLE LANDSCAPING. Jason and Nick managed the landscaping of our front yard and delivered one of the most beautiful designs that was within our budget. They are very detailed in their plans and make the time to communicate effectively every step of the way. Their crew are very hard workers and take pride in what they do. They also do excellent cleaning up after themselves - they even cleaned the street!

I used this company to correct some drainage issues and to landscape a portion of my back yard. The design I was provided was beautiful and surpassed my expectations. I had a space of my yard that felt like an after thought and they made a beautiful fire pit area that know flowed with the rest of my yard. The finished product is outstanding and I could not be more happy and satisfied. C & M is the most professional company I have ever worked with when it comes to home improvements. I would/will recommend them to everyone. They have a customer for life with me.

We used C&M Residential for our lawn-care and related services for several years, and the service has been excellent. They are reliable, consistently meticulous and very easy to work with. The only reason we stopped using them is the sale of the house. Wish they had a branch in the state to which we re moving.

I wouldnt use any other company for my landscaping then these guys. After calling so many landscapers who would never call me back or anything they did. These people at this company are very informational and gave ideas that would benefit my yard! Thank you so much for everything!!!

If you need sinkhole repair, you ve come to the right place. Michael Staley responded to my request for help and quickly identified the sinkhole in my yard as created by the developer when clearing the land. And he was correct, the amount and kind of tree trash pulled out were unbelievable...trunks, roots, etc. I was nervous about cost since he could not give me an exact price as depth of hole was unknown and this is an expensive project. However, he did give me an estimate that was his best judgement and final cost was right in line with what he predicted. His crew worked diligently to clear the hole and fill it in. They were both professional and hardworking. I also appreciated the fact that C&M managed to maneuver the heavy equipment needed to repair the hole with as little damage to my yard as possible. That also saved me $! All in all, I am extremely pleased with the work C&M did on this job.

We have the guys at C&M come twice a year to help with the yard getting all the hard stuff my wife and I cant do due to physical limitations, and they do an excellent job every time.

C&M replaced my front porch and did a great job despite cold and rain.

Michael gave a very thorough, accurate and informative estimate of the problem (sinkhole) and the price for the remedy was very fair. The work was done professionally and timely. The estimate was accurate.

Very professional and a very positive experience

C&M and Michael Staley have been amazing with helping me deal with a extremely unique sinkhole situation. Reach out to them if you ever run into a sinkhole on your property!

They understood what I wanted and planned a nice landscape. They took out a dead tree and cleared the area next to the house of weeds. Everything on time and done well. The only thing I am having trouble with is that they did nothing to prevent weeds from coming up. Price was good. They also changed the layout of the plants without discussing it with me.

C & M layered a concrete foundation for my patio. They came up with a concept to guard against rain, erosion and built in within 3 days. I highly recommended them for any concrete foundation work.

Good service provider and family business who know how to take care of customers. Expertise in sink hole remediation and OSP construction (residential & commercial). I also use them for ongoing landscape maintenance.

We hired this company for residential landscaping maintenance. None of their services met expectations. We got nothing but excuses when only the front yard and not the back was mowed. They broke a large pot and vowed to replace it, but never did. When we asked if edging had been done, we received lies, then back tracking after Id called them out on their error. When we tried to discuss challenges, their employee (who apparently had worked for the company for over 10 years) turned his back and walked away. We even met with the owner and he was nothing but chauvinistic, unprofessional and less than apologetic about our poor experiences with their company. There is nothing responsible, respectful, responsive or professional about this company. DO. NOT. USE. THEM.

Very impressed with Brendans knowledge and expertise in landscape architecture!

This company is FANTASTIC! My project turned out better than I could have imagined. I had the whole yard, back and front, graded and sodded. I got a brand new driveway and back patio. I hired them to address a drainage problem, and not only is that fixed, but I now have a BEAUTIFUL outside space. Michael Staley, the owner, drew up my landscape design and oversaw the work personally. The crew was knowledgeable, professional, respectful, and friendly. Michael worked very hard to stay within my budget. His and the crews attention to detail is the best I have seen. I recommend them highly.

Professional and experienced landscape design and lawn care company in Atlanta!

I was impressed with Michaels knowledge and his employees. Everything he told me during the proposal walk through of my property, is what happened.

I met with Jason about a major clean up at my home. He was very professional and knowledgeable and the guys who came out to do the work were great! Will definitely use C & M again.

I really enjoyed working with C&M. We had a very overgrown yard and the team helped us get it all the horrible weeds taken away and added new plants and landscaping to make our home beautiful again. Michael and Brendan are really easy to talk to and respond swiftly to emails.

C & M Residential Services do an exceptional job listening to its customers. Prof landscape maintenance is difficult to find, and listening to customers is almost unheard of and that s why I love this company.

I have used C & M Residential for about 10 years now for our landscape maintenance and one-off project needs. Both management and the teams assigned our account are professional, are on site when they are scheduled to arrive, and do a great job, week in and week out. The weekly maintenance team knows my wife and me by name and are always courteous, addressing us by name when we cross paths. They have done sprinkler, landscape, and shrub projects. We recently had two very large specimen shrubs at our front door removed that had outgrown that space. The shrubs were more than 20 years old and of course were well rooted. It took a team of three about two hours to remove the shrubs. Because my wife and I were reasonably concerned about how our front entry would look, I was outside a lot. I never heard a complaint. And they did a great job. Looks like the shrubs were never there. They installed our Zoysia front yard lawn 3 years ago and it is now the envy of our neighborhood. They installed a block walkway from our front to the backyard and it looks fantastic. Their project manager, Michael Teem, is not just an office guy. He pitches in when and where necessary. As a matter of fact, he led the team on site that installed the block walkway. Each stone probably weighed 300-400 pounds each. Again, no complaints from any team member. One of my pet peeves is lack of communication when something either needs to be rescheduled or something goes wrong. If their communications system works, I am an easy customer with whom to do business. I have only had one complaint early in the relationship. I brought it to their attention and it has never happened again. Their prices are reasonable, their teams are professional and courteous, and this is one less thing I have to worry about, especially in these unusual times. I would enthusiastically recommend C & M Residential for your outdoor needs. They will even manage your sprinkler system. One stop shopping.

We have used C&M several times over the years at 2 different homes. Excellent work and the job is planned and done right.

They provide a great service.

C&M did excellent work and was very responsive. I would definitely use them again.

After reaching out to C & M Residential about some holes in my yard Ive been concerned about, Michael took the time to talk to me about my situation & give his professional advice based on my description. He helped me to understand what was going on most likely & how to resolve it myself, free of charge. I truly appreciate the help & definitely recommend this company!

I have a large sinkhole in my backyard. I found C & M Residential online and filled out a request for a quote form online. I then submitted it and also called company directly to speak to someone to get the ball rolling quicker. I talked to a female employee who seemed very nice and cordial and told her what I needed. She wrote my contact info down and said someone will be contacting me within 24 hours. Well today is day (15) and I have yet to hear one word from anyone from this company. You only have one chance to make a good impression with me, especially when it comes to business and my money. Good Riddance!

Recommend c & m 1000%! I contacted Michael during a holiday weekend for a sink hole concern/ evaluation on our pending home purchase. He came out a day later, was extremely thorough , gave us tons of advice and made certain we understood the situation fully.

Great experience to work with Michael for my sinkhole project in my backyard. He is superior, fast response, good communication, great job in details, and offers great value to his service. I would recommend to any friends.

Did not respond.

C&M residential did awesome work in my backyard. I didn t know exactly what to do and they came out and inspired me to expand my patio and add a wall. For the first time I love my backyard. Work was done at a high quality, on time and very professional. Will use them again for sure. You can tell they ve been in the industry for 30yrs!

A 3 foot deep hole developed in my back yard. The hole is about 1foot by 1 foot wide. I spoke with Michael Staley a few weeks ago. He spoke with me over the phone for several minutes and determined by our conversation that what I had was a stump that was covered up during construction 40 years ago and deterioration and termites over the years had absorbed the stump , leaving a hole in the yard. Based on our conversation he suggested filling the hole with dirt with no large excavation. Michael took the time to speak with me and analyze the problem and saved me a significant amount of money. Hole will be filled and hopefully take care of the problem. If not, I will definitely call C and M Residential.

C&M has performed three landscaping jobs for us over the last several years. I have been very pleased with the outcome each time. On all three jobs, Abel and his crew went above and beyond what was contracted. For example, laying a walkway border with leftover stone, digging up an old tree stump and laying extra sod. I highly recommend C&M. High quality work, always professional and (weather permitting) always on schedule.

C & M Residential recently completed a project in our home where we repaved our front walkway, reset the steps leading to our front door, and added new drainage. They did a great job and we have received many complements. We were very happy with the work, and will gladly work wiht them again on future projects.

If I could give it 3 and a half stars, I would. Not willing to give it 4 because there were choices made on their parts that is not characteristic of a 4 rating. First thing is etiquette. They showed up and started working in my backyard without even the courtesy of a doorbell ring to introduce themselves and say Hi, Im Buck from C & M Services. My team and I are hear to performed the scheduled work on your property. Is it alright if we head back? Thanks, if you have any questions, please dont hesitate to ask. Just good old fashions customer service!!! Second problem I had was that THEY decided to pour the concrete in the while it was raining and water from a downspout caused a few dips in the poured slab. Not a deal breaker, BUT we were told that they would not pour if the chances of rain were over a certain percent. Well, the chances were over the percent given, it did rain and they still poured. The outcome of their choice were slight imperfections. As a customer, I certainly do not want to pay full price for a product that is less than perfect. Id hoped that as a business they would not want to give me a product that was less than perfect. But I trusted their expertise and they delivered a product that was less than perfect. We asked them to come back and address them and they eventually did come back after many email checks and a few weeks had passed. The irony is that they only came back when their finance person contacted me for payment and I told them that I was still waiting for the job to be completed. The ground around the slab was left a mess, plastic bottles were left on the ground, the downspout elbow was not put back on, a part of the threshold was removed and not put back (as they stated they would). They fixed the blemish with Mortar and told us that it would lighten up, which has not yet happened. Now the good...They exuded a pretty good bit of confidence and expertise during the initial design phase. We ultimately went with them because of that. They proposed a modification from the original plan that turned out SUPER AWESOME!!!! Aside from the minor imperfections, I was very happy with the final outcome. Once the job was over, there was cement left over and they asked us what we wanted to do with it. I asked them if they could do a small slab for our trash cans and they did a great job on that! They didnt have to do that. The workers were courteous and professional and we experienced no issues with them. When we talked to the owner and the designer, they were very nice and respectful. Overall, there were some timing and scheduling issues that some might be able to look past. We are happy with the final product.

We started using C&M for seasonal jobs like pruning, aeration and overseeding, and laying mulch and pine straw. They did such a great job, we now use them for our regular biweekly lawn maintenance as well. We have been very pleased. They have always been very accommodating of anything we need.

They are a very reputable company and great work

C & M Residential did a major job for us. The work was completed before schedule and because of this it came in significantly below their estimate. The workers were skilled, professional and efficient. The project manager kept me in the loop. I highly recommend them for all types of work on your property.

My Wife and I have lived in our home for 30 years. We have always been committed to making upgrades and improvements to our home to enhance our lifestyle. When we purchased our home we knew that eventually we would have to address our backyard situation - wooded growth, with steep graded/fluctuating topography. The type of backyard a forestry botanist or environmental geographer would relish - not so good for a backyard gathering or barbecue. After saving and budgeting, we were ready to look for a contractor to finally convert our wildlands to a real backyard. We could not have been more fortunate to find C & M Residential Services. Our first impression of C & M was established from our 1st meeting with C & Ms registered landscape architect, Brendan Smith. It was a super-positive 1st impression. Brendans professionalism, knowledge, friendliness, communication skills were top-flight. Once we provided our ideas and research to Brendan, he just knew exactly what we were aiming for. Not only did he provide the best option for us - the one that ensured longevity, solid engineering, and low maintenance - but showed us how the option would be cost-effective, long term. We were very impressed with Michael Staley, President of C & M; Carl Staley, Ofc. Mgr.; and Jason Guest, Chief Operating Officer. Company operations, sincere and honest communication, and ease of communication was so valuable. There is no substitution for it. C & M made sure that the contract details, costs, possible extra costs, engineering/construction timetable, guarantees, codes, follow-ups, payment options, and contacts were concise and detailed. NO hocus-pocus /slight-of-hand stuff here, folks! The straight forward communication was so refreshing and relieving. C & M s construction teams are expert, thorough, efficient, friendly, and open to suggestions to the project, of course within the parameters of the contract. They were just great. We were so pleased with their work. They treated the project like they were working on their own homes. It can t get any better than that. Pricing was not the lowest for good reason. Customers get top-flight professional service and execution from beginning to end. More importantly, C & M s pricing is far from being the most expensive. In my opinion, we received more than what we paid for. We are very pleased and would definitely recommend C & M Residential Services. They truly created an enjoyable outdoor living space for us.

This review is intended to help others to make an informed choice of service providers for trash/debris pit remediation and associated concrete work. We engaged C & M RESIDENTIAL SERVICES to remediate a very large builder trash/debris pit underneath our driveway and replace the concrete driveway, as well as an adjoining concrete sidewalk. We spoke with at least 5 different companies, and we selected C & M RESIDENTIAL SERVICES because we felt that they were the most knowledgeable, experienced, and honest based on our dialogue with them. With this said, here are the positives and negatives of our experience with C & M RESIDENTIAL SERVICES: Positives 1) C & M RESIDENTIAL SERVICES knew exactly how to permanently remediate the trash/debris pit. Their knowledge and experience were evident. 2) C & M RESIDENTIAL SERVICES offers a detailed variable pricing model based on labor, equipment, and materials, which is transparent and fair, especially with regard to trash/debris pit remediation. 3) C & M RESIDENTIAL SERVICES did quality work in terms of the trash/debit pit remediation, addressing water lines that run underneath our driveway, identifying and repairing a structural issue underneath an adjoining corner of our garage, and with regard to the structure of the driveway. 4) C & M RESIDENTIAL SERVICES was responsive to inquiries and communicated fairly well regarding status and next steps throughout the project. Negatives 1) C & M RESIDENTIAL SERVICES is not the low-cost provider, nor do they claim to be, and they do not quote a flat amount for concrete work like many concrete companies do. So, this creates exposure to cost inflation based on C & M RESIDENTIAL SERVICES variable pricing model. Indeed, the cost of our project just so happened to be the exact amount of the high-end of C & M RESIDENTIAL SERVICES s initial estimate, and the concrete work represented the primary area of cost inflation. 2) We noticed an area of discoloration in the driveway concrete right above our water pipes immediately after the initial pour (i.e. concrete wet), and we inquired about it to C & M RESIDENTIAL SERVICES President, Michael Staley. He responded that the discoloration was typical for concrete and that it would fade in a matter of months. After numerous email exchanges and deferrals over the course of nearly 9 months, the discoloration remains, we have no idea what the cause of the discoloration is or if it will ever fade or become a larger issue, and the only options that C & M RESIDENTIAL SERVICES offered were (A) to replace the section and have a different form of discoloration based on the age of the new concrete, or (B) to employ C & M RESIDENTIAL SERVICES for additional landscaping at a discounted price. A discount/partial refund for damaged merchandise (discolored concrete) was requested but denied. 3) In my view, C & M RESIDENTIAL SERVICES President, Michael Staley, bordered on arrogant rudeness and indifference at times in his written response to questions. This was perhaps unintended, and again, is simply my feeling. I hope that this is viewed as a fair and helpful review by anyone considering C & M RESIDENTIAL SERVICES for trash/debris pit remediation and associated concrete work.

I called to request a quote today. It took ~15 minutes to explain what I was interested in getting done at my house, which seemed a bit over the top. Nonetheless, after explaining the services we wanted, we began to search for dates to have someone come out and provide an estimate. The person on the line suggested several dates that unfortunately did not work for us and we ended up about 2 weeks out from today. Ordinarily, this would not have been a problem except that we have other companies coming out to provide a bid and I was very transparent in stating that I worried that going so far out would prevent CM from being included in our decision process. After stating this, the person on the line became agitated and said things like: we arent in the competitive bidding process, there is no point in getting multiple quotes because youre not comparing apples to apples, if youre basing your decision on price, then I can assure you that we wont be the cheapest quote. It was amazing to me how things quickly turned a bit nasty all because I was transparent about wanting multiple quotes before committing on the work. Needless to say, the conversation did not end well. I would strongly advise against considering this company for landscape services if their approach is such that they arent understanding that the purpose of an estimate is to evaluate options.

Just spoke at length about fixing a contractors pit in my yard in Marietta. After speaking with several of his competitors first, I can clearly tell that his practical knowledge, experience and more far exceeds the people I spoke to at the other companies Very honest, wise and straightforward.

Avoid Michael Staley at all costs...typical sales person who does not stand behind their work once they receive their money. Deck squeaks all over when you walk on it. I called and emailed several times and all they do is make excuses...they cant even send someone out to look at it. I spent over $20K and this is what I get. Company does not stand behind their products and wants nothing to do with you once they complete the job. The only time the deck does not squeak is after it rains. I now have a deck I cant enjoy because of the noise it makes when you walk on it.