1000 Lucas Rd, Mansfield, OH 44905, United States
Since 2000, we have been dedicated to making lawns strong, healthy, and free of weeds! Our slow-release fertilizer nourishes your lawn from the roots up. We specialize in eliminating tough weeds that other companies often overlook, such as wild violets, crabgrass, and ground ivy. Additionally, we provide pest control services to keep your property free of ticks, fleas, and other common pests. All our programs are designed to be environmentally friendly and safe for people and pets. Whether you live in Ashland, Mansfield, Westerville, Strongsville, or nearby areas, Free Spray Lawn Care is here to help you achieve a stunning lawn. Give us a call today to get started!
I didn't rate as one star since prior to 2023 the service was as expected. However in 2023 the treatments became irregular, with sometimes 3 months in between. I'd call and then they would come and bunch up a couple treatments in a short time to catch up. In 2024, before I signed up for the service, I called and spoke with a gentleman who assured me that they had several new people being trained, and I wouldn't have the same problem again. 2024 was actually worse than the previous year. The office said the dry summer was the problem, but previous hot summers didn't cause the treatments to be sporadic. My "fall prep" treatment was done one week before Christmas. The "winterizer" treatment has not happened. I'm done with them.
I have been a loyal customer for about 3 years with Free Spray Lawn Care. My lawn looks great, they offer reasonable prices, and they come on schedule. Very happy with them!
Very satisfied with the service & the results! They listened to my specific goals and concerns & were able to meet my needs...at a much better price than a lot of lawn services I've tried in the past. I highly recommend the Free Spray company.
Service was good, however, we did have some issues with grubs. I battled raccoons and skunks tearing up the yard late in the year looking for them.
I went without grass service last year and signed up with Free Spray and can’t believe the improvement in just 1 year. Due to not having service last year, the weeds got out of control. Free Spray after just 1 year has made an incredible impact. I am so pleased, and can’t wait to see how a second year will turn out. Great customer service. Sign up if you’re looking to change, or need it for the first time. You won’t be disappointed!!!
I switched to Free Spray last year and my neighbor retained the service I had used previously. Comparing our lawns following a full season of treatments, it is obvious that Free Spray destroyed my lawn. It has brown spots, bare spots, invasive grasses that were not present previously, and the color (where the grass isn’t dead) is a dull-lime green. The neighbor’s yard looks fantastic. I received a note following my last treatment telling me my grass didn’t look good and they could improve appearance with a lime application for a “discounted” rate of $500. Ridiculous. They followed up with another offer for core aeration and overseed with a “heavily discounted” rate of $1450. Beyond ridiculous. They are suggesting services that cost more than I paid for a full year to correct issues they caused. Free Spray Lawn Care obviously does not stand behind their services. I made the mistake of pre-paying for a full year. I should have checked Better Business Bureau ratings and encourage everyone to do the same before using this company. RATING IS A "0"
We would not use Free Spray ever again. They seem very friendly at first and then they become relentless at servicing our yard with applications we weren't interested in by leaving a message on our phone they are arriving the next day. It was too late to stop them. Our grass did not look good after using them a full year! In the end, we paid their bill for a service we didn't ask for and included a letter asking them to close us out and never call us again. They didn't cash the check, but continued to send us late notices for the unrequested service. Today, I went online to pay them by credit card, so we have a record that we paid for the service we didn't request......just so they would stop harassing us and end business with them.
Zero for Two on results. Simply hasn’t worked and poor response time. PEST Control (1) stopped pest control as simply so many spiders and others bugs in the house. Have called and followed up. Took a while to get an additional service, yet still, spiders in beds, water bugs etc. So went back to Terminix after nearly two years with Free Spray a couple weeks ago. LAWN Service. (2) been holding onto lawn service as they keep promising to come back out. Started with them in early spring for lawn care service as well. It’s unfortunately worse off than if I would have done myself. Have made two attempts at a service call to get someone out here for weeds, but no luck. Clover, crabgrass, spot weeds all over (photos and videos attached). I Tried the service. Maybe understaffed? Don’t know. But would have been far better off with my own spreader as I know it would be done. Disappointed for sure. Giving a two star as polite on the phone, but can’t seem to execute regardless. It wouldn’t upload video. But that showed all the weeds and crabgrass throughout.
Did a nice job.
Hi Kyle, we really like that our yard is one of the few in our neighborhood with no dandelions....none. Our grass is thicker and lush. Thank you for your work to make our yard awesome.
The grass is greener on my side..New Year New Start..Well (Josh) did a fantastic job..I d say he s definitely dedicated to his job just by watching him go throughout the yard and got everything looked at and treated.(Well 2 months later what a difference in job dedication) second application was a no show..needed to call to find out what happened..this was for a yard aeration (Liquid) said scheduled for 2nd week of May no show or call..Called them and was told it was scheduled for Fall season..thats not accurate. ok was told last week of May or first week of June...Another no show or phone call to explain whats the problem..Well its time to call it quits someones not doing their job!!.(Update) Customer service is helpful billing is reasonably but I still wish I had the same technician coming out each time..Kinda like getting a good mechanic that does a good job and doesnt skip corners.
Terrible service then continued to do services after I said I was not renewing for the next year. They are now calling me every week saying I have a bill due for a service that I never wanted. The actual service was horrible and my lawn looked worse than it was without the service at all. Bad company and customer service is worse.
Great company. Always provide answers to questions honestly and follow up.
Been using this company for a few years. No complaints whatsoever. Great company to use.
The service guy is always professional and thorough.
Freespray was always courteous and thorough. They did a great job on my lawn, advising me on what my lawn needed throughout the year.
Prompt, courteous, thorough. Prior notification of service given.
I HAVE BEEN USING FREE SPRAY LAWN CARE FOR SEVERAL YEARS. I AM VERY PLEASED WITH THEM. THEY WILL EXPLAIN THINGS ABOUT YOUR LAWN. PEOPLE HAVE TOLD MY LAWN LOOKS THE BEST ON MY STREET.
This summer was the third year Free Spray has treated our lawn. Looks great and the price is good. Thank you!
In less than a year the lawn looks like a golf course!
Can t get thru to google
Everything was done to perfection, cant wait to see new grass next spring,1st time I have ever had entire yard reseeded--
Always very helpful!
Satisfied with their services
Free spray showed up when they said they would and did exactly what they said they would. I couldn t be more happy.
Excellent customer service. Free Spray Greatly improved my lawn. Always respectful of my property when doing the working. They provide pest control too
Yard looked great this summer!
Great service experience
Great service and Dependable
Great Service. I have used several different companies over the years and Free Spray has been the best in our experience and we would recommend them to others.
Very good services for a very nice price. The only issue would be that wed prefer a little more notice as to when they will arrive. But, other than that, would recommend!
Reliable.
My husband was given the sales pitch! I told him to cancel this service because our grass looks horrible! We had brown spots all over the yard. It wasnt dead grass per say,but it looked like the yard had freckles. The amount of weeds we had this year have been the worse ever! I honestly do not know anything about the person who sold him on the fertilizer package but hes full of B.S.! Just noticed they charged us in the beginning of September. Noone has been out to spray.
The absolute best service and people!
Generally FreeSpray services are reasonably price, well delivered by courteous technicians, and highly effective.
I was told that their grub control could get rid of our Japanese beetles yet 2 years in a row, my plants are covered with them. Free Spray was kind enough to call me and tell me that they would not charge me for the grub control. Now they have been blowing up my phone for payment. I am very disappointed.
First year using there services and very disappointed with my back lawn. We watered frequently all summer and lawn is brown and dying in multiple spots. Call me please!
the technician work is always commendable, your iministrative accuracy and consideration for me as your customer, u insist that I show my cust. no. to be on my payment, yet you do not show it anyware, this mind set needs to be more customer oriented, we had many discusssions on the accuracy of billing , be assured that will NOT be tolerated next year. and in case your records are not correct. THIS IS MY ;PAID IN FULL PAYMENT FOR THIS YEAR. THX DENNIS OCHWAT
I m going to cancel the service because it has been 2 years they are treating my lawn but the weeds are still there. I has been telling them they are keep telling next time
Watch out.! I called this company early April for service. I was overcharged compared to what I was quoted. First service, the guy came out and only sprayed by the entrance and no back no side of the lawn and thank God for the cameras in the house otherwise we would never know how bad this service was. Still, I was contacted by John (said he was the owner) for service recovery and I was told that I was going to get my money back (which I did ) and then I was told that service would be on the company even though I asked to cancel. After all, I was surprised with a balance of $ 98 to pay for a service that I did not ask for and I was told would be on the company. I would not recommend this company at all as this was a huge mistake on my part dealing with company in the first place.!!!
Friendly and knowledgeable employees have used them for many years very satisfied thank you
Way more weeds in my lawn than with TruGreen. I don t think they are local to Delaware county and they don t want to make the trip but they take the money either way.
I am going to use another company as i do not feel my yard was that much better than last summer.
Top notch- only mistakes made by me when I cut mosquito control. So dumb.
Ive been using Free Spray for 4 summers, and the lawn looks good. If I have a complaint they come right back out. This year its been dry so not as green but they do great, no dandelions in the spring although neighbors are full of them
They got me on the schedule surprisingly quick, which was unexpected. After they treated my lawn I noticed within a few days the weeds dying! Very satisfied with the service and the price!
I am writing this review after being assisted by Blade, customer service angel! I used the service last year and I am back for year 2. Not only do the technicians do a 5 star job, they leave a description of service performed right down to the time of day. My lawn is one thing, but as a pet owner, I am 100% relieved to find out their products are human AND PET FRIENDLY! I called in a panic because my 6 month old puppy enthusiastically rolled and rubbed her tiny little body in the grass BEFORE I saw the treatment was done today! If you are a pet owner and/or a human, this is the lawn service company to call! Katrina, grass loving puppy, s Free Spray Lawn Care (and Blade)!
Our yard looks the best its ever looked and my wife and I have been there over 35yrs..
Ive tried maintaining our lawn myself, although Ive never been able to get on top of the crabgrass. Last season we had a lot of wild violet spring up as well, and it looked like our lawn was purely weeds with little grass. We started using Free Spray last summer/Fall. This spring, our lawn looks amazing! I am shocked that I see very little weeds and have a lush lawn. I highly recommend hiring this company, you wont regret it.
First name spelled wrong it s Sheila and address wrong it s insco loop and was expecting you to be out the end of last week but it s all good so far just hope application was good considering it rained that evening.
I like my lawn after the service
Just wanted one spray for weeds and they wouldnt do it unless I had a contract.
Weed kill within 48 hours!! Very happy with them...
This is the first time I used them. They did a great job.
I can see improvement in weed control and no weeds visible in yard this year after one year is service. Great job and would recommend Free spray team for weed control.
I canceled my contract after the 2023 season due to weeds and browning of areas. They sprayed early spring without my consent. Owner, John, admitted employee resigned and she did not fulfill her job duties. He offered me a free year of service if I stayed. I declined in writing via email 3/27/24. They have now sprayed twice without my consent. I hired a more professional Co. There is a lack of communication and quality with Freespray in my opinion based on my experience. No Co with a good reputation gives a year of service free. That is desperate.
Great service, but I dont see much difference in my lawn over the last 2 years.
Professional and knowledgable. Happy with service.
Satisfied with the services provided by Free Spray Lawn Care.
This is my 3rd year (2024) with Free Spray. I renewed again this year. We always get a call the day before spraying so that we dont send our dog into the backyard to get his feet wet with fertilizers and other chemicals before it drys.
My lawn looks good - green and healthy, with very few weeds
This will be my second year with Free Spray and I m very pleased with their work and pricing!
Still early in the season and have only had 1 treatment. I am ultimately looking for a fuller lawn with alot less patch spots. Time will tell as more work is done to help them spots fill in.
I was very pleased with your work and customer service. If I had not lost your information we would still be doing business. Then your competitor True Green stopped. Their sales person was very pushy so I signed with them for 4 treatments just to get rid of them. I will certainly remember you next year.
They came and sprayed the lawn like always. So I think they did a good job.
I called today and the response was excellent. You guys are going to come back out and spray again.
Reasonable prices, good service, good product
This is my first experience with this company. So far, so good. Quick and efficient.
Service was timely and complete.
I switched to free spray last year with hopes that they could improve my lawn. The first application the guy skipped half of our backyard. They did send someone back out to complete the job. Continued with them through the season and towards the end of the season, I received a call about aeration and overseeding. The guy made a huge deal about how my lawn would look fabulous and how impressed I would be! Even guaranteed the results! Well, Im not impressed one bit. Still have lots of barespots, and now I have an issue with little barley that I did not have last year. It has literally taken over my lawn, and looks horrible! Im so disgusted and pissed off that Ive spent alot of money with this company thinking I would have a great looking lawn this spring! Its anything but, and I will see if they correct the issues. Will update at a later time!
Reliable
I havent noticed any bugs lately so they are doing good.
Freespray services definitely work very positively to manage a nice looking, healthy lawn! A Galion Ohio Happy customer!
do agreat job at reasonable price
Update: After posting this review, a company manager reached out to me to try making things right. He asked for the opportunity to correct the issues and seemed genuinely concerned that I appeared to have fallen through the cracks. He made a sincere offer and I agreed to give them another chance. They did come out even though it was November and applied their winterization formula. Obviously, there wont be any noticeable results until we get into late spring, but it is my hope that they will honor their word and commitment to my lawn. I will provide another update after the lawn season returns, and am hoping its an opportunity to give positive review. First off, the people you talk to on the phone seem truly concerned, attentive and genuinely nice. But thats where it ends. Before I agreed to use Free Spray, I received assurances that I would have zero issues or complaints, but if I did, they would come right out to correct them so I agreed to the 6-step with grub control program. My lawn didnt look green and healthy after second application and I had a few weeds that seemed to resist the previous visits. I decided to wait until the third application as it was due soon. After the third application, the lawn still looked blah and the weeds were all smiles. About three weeks after that application, I called them to explain the situation, even mentioning my neighbors lawn that receives no treatment whatsoever and is regularly mowed painfully short, looks better than mine. The woman was super nice and apologetic. She indicated they were going to come out and retreat my lawn and treat each weed to eliminate them, at no cost to me. I was happy, they actually do what they said they would do... Except they didnt/dont! I wasnt there to witness it, but about three weeks after that free application, which they left an invoice for so it wasnt free, I called back. I indicated it looks like they just stuck a flag in my yard and left. The lawn still looks bad and the weeds dont even look ill, much less dead or dying. She indicated she would get with the manager/boss and he would contact me to resolve this. No call, text or email. I called back a week later to notify her that I havent received the promised follow-up. I offered to send photos so they could see what I see and she said where to send them. I took photos and emailed them. A week later, no contact of any sort from them so I called back. Once again, the woman indicated she would have the boss review the photos and get back to me. I could sense there was a tone of annoyance in her voice this time. FYI, the same woman answered every time and I know her name, but have chosen not to identify her in this review. That was in September and its now the second week of November. Probably safe to say Im never going to get that callback. Suffice it to say not only do I NOT RECOMMEND them, I wholeheartedly advise avoiding them as the chances youll be satisfied is slim to none. Further, its clear they dont honor their commitments, promises or their contract so youre better off putting the money in a paper bag and setting it on fire.
EVERY person Ive dealt with at Free Spray has been friendly, professional and kind. I have a bare spot in the front yard that they have attempted to get grass to grow---so far, its not perfect, but I trust that they will keep track of the issue and make it right. They are good, good people.
Lawn fertilization
Very courteous on the phone. Just signed up two weeks ago and have had great response so far. So far, so great!
Cozy diner type feel with good food and large menu.
Never showed up and its very difficult trying to get my prepaid money back. My last name is Aicher. Didnt realize this was posted under my previous name DO NOT SHOW UP NOW, ITS TOO LATE Negative
always call me first before coming and always on time
So far so good
I called them and they came out within two days and my lawn was covered in weeds and dandelions and within a day or two they had all spiraled down and died and have yet to return. I am so happy with this service and cannot believe the results were as fast as they were and how friendly the gentleman on the phone was and I was not expecting the results to be as fast and accurate as they were.
Over the years Free Spray has been nothing but quality from day one. I am lucky to have found a professional service that cares about their customers and stands behind their products as this location does. Thank you for showing interest in keeping repeat customers.
Free Spray is easy to work with, and is responsive. Their service to top quality. Service calls on the day before any treatment would be the only recommendation that would provide back to this company. I would like to speak with the technologist onsite during the day of treatment.
The individuals who come out to take care of the lawn spraying are always polite and friendly!
Do not use Free Spray Lawn Care. After giving them the benefit of the doubt, my lawn is actually worse than before. I called to cancel a couple of weeks ago and the rep begged me not to while throwing out insane incentives. I agreed to ONLY have them do a free lawn test and they went ahead and sprayed/billed me again. Constantly trying to upsell you on other treatments and I was even billed for one I didn t agree to. STAY AWAY!
I agreed to have the grubworm prevention via a phone conversation with Bill. I was not notified when the treatment would take place. I was out of town when the treatment was applied and did not realize I should water the lawn after treatment until 4 days later when I returned home. I believe I should have been notified in advance and I could have made arrangements with someone to have the lawn watered. I m not sure if that treatment worked or not.
I have used Free Spray for many years. Service is always good and people seem nice. However, this past year, I was charged for services that I did not know I was receiving, and I had a huge bill. So just know, if you sign up for an extra service one year, they will automatically schedule it for you from year to year without notification. I have since cancelled my extra service and payed my large bill, but Free Spray could definitely do better when it comes to notifying costumers of upcoming recurring expensive treatments they do not necessarily want.
Been using them for years now.
After an unsatisfactory experience with a nationally advertised company, we hired Free Spray, and they have worked with us to provide us with a good-looking lawn in one year. Thank you Free Spray!
Called like we asked due to having dogs. Very polite and professional, reasonable price as well.
For this season, we switched to Freespray. I gave the previous company several years (4) to resolve the problems with the backyard grass. They failed to do this and also dropped the ball on treating for a bug infestation that was specifically pointed out to me by a tech. That was the last straw. The yard is slightly better, but I am giving Freespray more time as one season is tough to do a turnaround repair and we have had a terrible dry spell over the last 3 weeks. I am hopeful, moving forward, that they will provide an upgrade in service and focus on getting the grass looking good again.
Quality product, quality service, timing responses - just what I expected1
This company fertilizes my lawn, the tech that comes out is very polite & greets me with a smile. They do a great job & I recommend them if you need lawn care.
Terrible service stay away from this company
After trying several different lawn care providers, I was left unsatisfied and unsure what to do about the health of my lawn. I called free spray lawn care, After the first treatment , the results were extremely noticeable. Ive used them for one season so far and my lawn has NEVER looked better than it does now! I will continue using them and its nice having the piece of mind knowing that free spray cares as much about my lawn as I do!
Very unhappy about service . Didnt spray all weeds and now I have thistles growing in my yard along with dandelions very allergic. Im going back to trugreen
My lawn looks great
So far so good! They came and did my first application and can see a difference!
Have not received a bill until past due notice came in mail.
so far so good. good communication and show up on time.
I called for an estimate, then declined service. A tech showed up to spray our lawn months later saying he had orders. Turns out, that the guy who gave me an estimate, Bob, lied and stated I agreed to services even though I didn t. This was all after having to block his number because he pestered me with calls for weeks even after I told him we didn t want service. The tech and the lady in the office I spoke to on the phone were both polite, but I will never do business with a company that employs somebody as dishonest as Bob.
Had my third application On my lawn done it was for weed control and the guy over sprayed it and stressed the lawn out now my lawn is brown. Poor quality will never use them again
positive professional and most important for me, I trust.
Switched to free spray from the other big big company after many many years as we were happy,,,,But, moving forward since covid in 2020 we believe product was watered down because weeds were not responding! Had several free treatments too later saw some improvement but lawn had never been weed free I d even take 90% weed free. Nope! They kept coming,,, So Time for a change. Received a mail advertisement and called Free Spray to discuss our current problem& needs. When I spoke with Free Spray representative( very nice) at original phone consult, I definitely told him we desire the same spaces sprayed which previous company was treating. Which are: front lawn and sides of lawn, with sides being: to the BACK the property line. Knowing he can see an Ariel view via the internet I Again explained by detail where the back ends with landmarks. He agreed. Not home to meet/ chat or watch with our 1st and second treatments, but noticing weeds. On sides .ugh! Front however looking good! I was home on treatment 3 , & spoke personally with certified applicator and when I questioned him asking if our sprays were being done to back of property, he said: well, generally Sides are done to the back of the house & he d have to check with the office, Me : well, now , that explains things and that s not what I discussed / requested at the time of setting up my By Spray #4 , I was also at home and I explained all the above,,, Anthony, He sprayed as requested and was also to remind management. Thank you Anthony! Hence why I didn t give 5 stars, as I m still deciding. It s TBA ,whether we use this company again next spring. However If they do as requested and our certified applicator is informed and does what we requested; we will .
Always on time and does a great job of making sure my entire yard is always treated!! Way to go guys!!
Your website is absolutely terrible. How as an existing customer can I not review my prior account activity or look up my existing bill. Terrible!!!!!!!!
Yard looks great
The yard didnt die, but no other real difference. They kept forgetting to do the back yard or the edges of the yard and when they called me to try to sell me the fall aerating service, they came out anyway and charged me $200 when I told them no. They will come out and do it again if you call them and tell them they forgot to do the back yard etc but you shouldnt have to do that.
Excellent service,,grass looks awesome !
They treated half my yard the side they treated has large spots with zero grass,the lawn untreated looks much better with no dead areas. I have lived here 36 years and this is the first time I have ever had Japanese beetles.
They have burnt my yard unbelievably. If I could post pics on here I definitely would. Two days after my fourth treatment I noticed burn spots all over my yard. Then they sent me a text about Army Worms I had never heard of them before. So I thought that was what was wrong with my yard they came out and the tech said yup you have Army worms . Funny how none of my neighbors had them it s probably been about a month or so since they have been here and my yard still has very bad burn spots If you use this business just know you have been warned !!!!
Grass grew great all year ,
Very pleased
Nice folks
I have been really happy with the results of the flea and tick service. No issue with either of my two dogs this past year. Going to try out the lawn care this year too
My yard looks absolutely terrible and has never looked worse
First treatment was for crab grass. Second treatment was for more weeds species. They also applied lime to the yard. Reassured the grubs wouldnt be an issue this year. The yard looks like a dirt track, Ive never seen my families grass look so sad. In a couple days they are coming back to rectify this situation. If they succeed we will give credit, if it gets worse.....we will inform. September 2020.
This company is super fantastic to deal with, great to talk to on phone and in person. I would recommend them to everyone.
Wish I could give Free Spray Lawn Care a negative star rating. That may not give this company justice. The length of time on a call with the customer service rep as well as the lack of commitment to eliminate weeds has pushed me to write this review. DO NOT USE THIS COMPANY!
Need a good looking lawn... Call Free Spray
Im sorry I every heard of free spray, they killed my grass and flowers, my weeds look great. Cant get my money back.
I personally would not recommend Free Spray. We signed up for a 6 month spray treatment, by August 2018, we had only had 3 treatments done and we prepaid in February 2018. We ended up moving, therefore, needed a refund. I called in August to let them know and gave them our new address to send a refund check to. It is now the end of December and after many calls to them to find out where our check was, we finally received it, and short. When I spoke to Kyle, he told me the amount to be refunded, which was correct. There was no explanation with the check or any other invoice showing any amounts...it was also difficult to get John to call me back, thats why I was always having to call them! I do not personally think that is a professional way to do business, it was almost like they didnt want to refund us our money.
Thank you Free Spray for your prompt and courteous lawn care, very affordable and effective pest control. Always ready to help.
I wouldnt even give a 1 star , all I asked for was a spray to kill the weeds in my yard and my yard is all brown now they argued that I am obligated to have the 5 sprays done tell me why the hell would I want you to come back and finish killing off my lawn , I see this is going to get real ugly.
Im only 2 service calls into my yearly lawn care. After the first service my lawn looked better than other lawns in my area. They had weeds and my lawn was free and clear. My lawn looked dark green and theirs looked more yellow. My utility companies cannot seem to lock my gate and I worry about my dogs getting out. Free Spray locked it up each time. I will update this later in the year.