Big Lakes Lawncare in Macomb

51540 Romeo Plank Rd, Macomb, MI 48042, United States

★★★★★
(662 reviews)
Specialties: Lawn care service Landscape architect Landscaper Lawn sprinkler system contractor Pest control service

About

Big Lakes Lawn Care is the #1 lawn fertilization & maintenance company in Macomb County. Chester & his team are experts on how to keep your property in pristine condition. From lawn mowing & lawn care to landscape maintenance Big Lakes is the go-to choice in the community for both residential and commercial clients. We also provide services In Shelby Township, Troy, Sterling Heights, Washington, & nearby cities. If you are not satisfied with any service, we provide a guarantee and will come back out for free to make it right. Our 600+ reviews speak for themselves! If you're ready to work with us, then contact us today!

Website
biglakeslawncare.com
Address
51540 Romeo Plank Rd, Macomb, MI 48042, United States
Plus Code
M3G5+C6 Macomb, Michigan, USA
Time Zone
America/Detroit

Business Hours

Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
Online estimates

Photo Gallery

Reviews

4.7
★★★★★
662 reviews

Most Mentioned

job (141) work (30) bushes (29) aeration (25) call (23) email (18) mulch (18) fall (12) estimate (9) quality service (5)
5 stars
584
4 stars
23
3 stars
12
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1 stars
39
★★★★★
November 27, 2024

Hired Big Lakes Lawncare to complete fall clean up and very impressed with the service! Ben and Dominic were very friendly, quick, and efficient. Will definitely have Big Lakes complete more jobs for us in the future!

★★★★★
November 16, 2024

Big Lakes’ mowing services have been great. I am pleased with how pleasant and efficient Chuck and Gino work together to keep my lawn looking good each week. Thank you both. I look forward to your return next year.

★★★★★
November 8, 2024

Andre and Brian came out and took the extra time to ask questions, were professional and polite. Andre and Brian put the extra time in and made sure that the job was done perfectly. They went the extra distance on the fall cleanup for sure. Thanks fellas!

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★★★★★
October 9, 2024

I recently hired Big Lakes Lawn Care, and I couldn’t be more satisfied with their service. From start to finish, they provided an exceptional customer experience. What stood out the most was their excellent communication, especially on days when the weather didn’t cooperate. They kept me informed every step of the way, ensuring I knew exactly when they’d be able to resume work. Their attention to detail was also top-notch—every corner of my lawn was carefully tended to, and they made sure to address all my specific requests. It’s clear they take great pride in their work, and it shows in the quality of the results. I highly recommend Big Lakes Lawn Care to anyone looking for a reliable, detail-oriented lawn care company!

★★★★★
October 8, 2024

I had a core aeration performed by Cody. He was pleasant and professional explaining what he was going to do and if I had any questions. He was thorough taking time to make sure he hit all areas of my lawn as I have a very irregular shaped lawn. I am very satisfied with Big Lakes and the job Cody performed. I would recommend them to everyone.

★★
September 9, 2024

I want to preface this with the customer service is well maintained so I aloted two stars, however their service techs always over treat and burn the grass. The weed control is not good either.

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★★★
August 7, 2024

Update 10-16. I wanted to provide an update. Big Lakes did come back out and fix all of the issues that I had identified with them, to no extra cost to me (including adding edging which was not in my original request); so I've added another star back. I really appreciate Chester's efforts to make things right, but of course I wish they had gotten it right the first time. I will preface this review with two things, 1) originally this was going to be a 1-star review, but the company did come back out and resolve some (not all) of my issues so I am giving them 1-star back; and 2) while I think the work that the company did do was good, it was not what I wanted and there was a lot of miscommunication around my service some of which is my fault, but a majority falls on Big Lakes. I asked the company to redo my front garden, they came out in April gave a quote and I ultimately chose them over other companies and put a down payment in. They said work would start at the end of May. That timeframe rolls around, and I don’t receive any notice from the company, I call them, and they say I will be scheduled for the next week. Another week rolls by and again nothing, I call them again, and they say again that I will be scheduled the following week. This happens for several more weeks until I just stop calling them. Finally they scheduled it for July 13, 47 days after their initial estimate. They come and do the work, while my wife and I are gone, and they don’t follow the plan I had sent them (and they approved) instead just putting the plants wherever they thought would look nice. We were also billed for plants that they didn’t put in (this was resolved), and a laundry list of other issues during the project, which I’ll include below. But the short of it is, they did not follow the plan of what we wanted. I have called the company, and they’ve come out and fixed some of the issues, the bigger ones have been resolved. I waited two weeks to see if they would resolve the other issues but that hasn’t happened. I don’t want to keep calling them every week just to fix more things they missed, so I’ve ultimately decided to just pay the rest of my bill and be done with it. I’m still not happy with the results, and some of the plants they planted have already died, but I don’t have the time nor energy to hound the company until they’ve done what they originally promised to do. At the end of it all, I wouldn’t recommend Big Lakes Lawncare unless you are prepared to micromanage the entirety of project and constantly remind them of whatever plan you send their way. Some of the issues that came up: • Asked in plan for weed barrier to be put in, but the workers didn't have one with them during install (this was fixed) • Not enough mulch to completely cover the weed barrier. There are some areas that the weed barrier is now exposed to as the mulch has shifted with the rain, meaning it was not deep enough • No communication that the Ditch Witch would be left on my property over the weekend nor if and when the workers would come back to finish the project • Brick boundary was removed when we had expected it to stay. This is mostly on me, I should have asked, but I would have appreciated being told ahead of time that it would be removed unless I paid extra. • Natural boundary does not meet expectations, with all of the rain the boundary has been filled with water and doesn't look good. I would like it replaced with a black trim. (Made to look better, but black trim not installed) • I never received notice that my invoice was ready to be paid (email or phone call), I only happened to check the portal because I wanted to change the credit card on the account in case I was charged automatically. • The amount I prepaid was not originally applied to the invoice, which caused a bit of stress because I thought I was about to be charged 1.5x the amount I had agreed to. I had to call to get this fixed.

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★★★★★
May 9, 2024

I decided to go with Big Lakes Lawncare for my grass so that I can keep my lawn looking wonderful and when I say the packages they offer are very reasonable for the service they provide omg it’s the best. From the lawn care guys that come cut my grass on time and on schedule to the aeration treatment and not to mention the fertilizer they put on the grass you can see in the pictures they have done a marvelous job. To Big Lakes Lawncare I want you guys to continue to keep up the good work! We love your work and we are very proud that we selected your company for our lawn care!!!!

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January 9, 2025

No show after accepting contract for fall cleanup. Not getting any responses either. AVOID!!

★★★★★
January 2, 2025

Kody was very professional, timely and personable. He did a fantastic job, I will recommend Big Lakes because of Kody!

★★★★
December 23, 2024

They did their job with aerating our lawn. One of the sprinkler heads was damaged & they promptly fixed it.

★★★★★
December 23, 2024

Big Lakes did a fall cleanup for us. Shrubs were trimmed as requested and all trimming was cleaned up. They showed up promptly and we were very satisfied with the quality of the work performed and the price.

December 23, 2024

Beware- if you have issues with this company they will NEVER return any of your calls. Today makes SIX times I was told someone was going to look into something and get back with me and never did. Last week I was promise a refund for various issues, miscommunication and lack of follow up or attention to detail. and instead of a refund I was charged for another cut that we didnt get. As long as you dont need anyone to return a call or actually do what they tell you, you should be good!

★★★★★
December 23, 2024

Very professional and timely

★★★★★
December 23, 2024

I m very pleased with the care they provide to my arborvitae s.

★★★★★
Verified Reviewer
December 23, 2024

Workers arrived on time and performed all required services very professionally and efficiently. I will continue to use Big Lakes for my lawn maintenance.

★★★★★
December 23, 2024

great job done by the fall clean up crew

★★★★★
December 23, 2024

Jason and the team at Big Lakes Lawncare did just a marvelous job of re-landscaping my commercial building. We are very proud of the new look and curb appeal that the building has thanks to the whole team

★★★★★
November 23, 2024

Great service, reasonable cost. Doing a good job keeping my lawn looking nice

★★★★★
November 23, 2024

I didn t know what to expect as a new home owner needing my yard cleaned up from all the leaves. But I sure am glad I came across Big Lakes lawn care. From the very personable consult call, to the day of they were nothing but kind, professional and handled the job with precision. When I tell you they were quick and efficient. I mean it, I don t think I could have done anywhere near as good of job as Andre, Hector, Tim & Brayan. Thank you all again for making me the Husband of the year. If she asks I did a heck of a job but for anyone else I will definitely be referring Biglakes lawn care. As well will be a returning customer for any law car needs over the years. Sincerely, Drew Isabell

★★★★★
November 23, 2024

On time with excellent service

★★★★★
November 23, 2024

Prompt and service provided as promised. Very pleased and will use again for aeration services.

★★★★★
November 23, 2024

Great follow up Great customer service

★★★★★
November 23, 2024

Leaf removal today! Giovanni C, Andre G, and Ben E did a great job!

★★★★★
October 23, 2024

Im so happy with Doug, he truly takes pride in his work. The lawn is always neat looking when he gets done and he is very courteous.

★★★★★
October 23, 2024

I have been with Big Lakes Lawncare for 3 years now and could not be happier with there services they offer. I have shrub trimming, grass cutting,fertilization. J.J is doing the grass cutting and he does a fabulous JOB! Thanks J.J! I would recommend this company highly!!!

★★★★★
October 23, 2024

Great communication and very happy with lawn service

★★★★★
October 23, 2024

Very happy with their service!! Would recommend them to anyone. Always prompt and courteous

★★★★★
October 23, 2024

Big Lakes Lawncare did an excellent job pulling out a few small trees, cleaning out large beds, seeding, mulching and planting. They were great to work with and got the job done quickly. Cant say enough about Big Lakes and highly recommend them!

★★★★★
October 23, 2024

Big Lakes provides great service with good communication to homeowners. We ve been pleased with their service and our lawn looks great!

October 23, 2024

Bad Service

★★★★★
Verified Reviewer
October 23, 2024

Cody did a great job.

★★★★★
October 23, 2024

Kody came and arrated my yard and was very respectful of my landscaping and even put seed down in a spot that needed it very happy with the service

★★★★★
October 23, 2024

Amazing service and friendly workers!

★★★★★
October 23, 2024

Our technician was incredibly awesome!

★★★★★
October 23, 2024

Cody did a great job aerating my lawn. I have used Big Lakes for many services and have been satisfied each time.

★★★★★
October 23, 2024

Great company! Will communicate when needed and very understanding when it comes to lawncare. If theres a issue they do what they can to fix it!

★★★★★
October 23, 2024

Great landscape company they do a good job Giovanni and Donovan outstanding employees they address any issues and questions I have

★★★★★
October 23, 2024

Our rental property was neglected when the tenant left without mowing for weeks. The Big Lakes crew came in and made it look livable again.

★★★★★
Verified Reviewer
October 23, 2024

Big Lakes Lawncare did an excellent job with my lawn aeration! The technician was super friendly, professional, and made sure to explain everything clearly. Communication from the company was on point throughout the entire process, making it a smooth and hassle-free experience. The price was fair and very competitive compared to other companies. Highly recommend their services!

★★★★★
September 23, 2024

Dom and jj those guys are the best and the do great service for me

★★★★★
September 23, 2024

Great service. They are efficient and friendly. We are extremely pleased with their landscaping and grass cutting.

★★★★★
September 23, 2024

Earlier this week I had Big Lakes do Core Aeration to my lawn. Kody came out on the expected day and performed the job. He even took the time to talk to me, which I appreciated.

★★★★★
September 23, 2024

Cody was very courteous and took time to explain what he was going to to and asked me if I had any questions. He did a really nice job and even spread some lawn seed where it was needed.

★★★★★
August 23, 2024

I ve been with Big Lakes Lawn Care for three years. They are the fourth company I ve tried; two big name companies were awful; the other two local mom and pop shops were ok, but they folded. Big Lakes Lawn Care is very competitive on price and the work they do is first class. They are a one stop for all your maintenance, fertilizer, spraying, landscaping, etc. I use all their services and couldn t be happier. The several tons of stone I recently purchased looks beautiful; drive by my house and take a look. If I do have any issue, they take care of it in a timely fashion. A shoutout to Keaton at Big Lakes Lawn Care. He and his Team take care of me.

Verified Reviewer
July 23, 2024

Tried to get a quote for some French drains and it took 21 days and a email and a phone call to finally get one. then I had a question because the quote was missing services I requested and no one can get back with me. I will be going to another company who wants money. And to your response the estimator called me at 9am I called him back at noon and left a message and no response and I emailed the salesman and got no reply soooo yeah 21 days and cant get anyone to get back to me.

★★★★★
July 23, 2024

I am very happy with the service i received and the guys that came out to do it were so polite and respectful, I couldn t ask for a better crew!! Thank you so much Pablo and Caesar you guys did awesome !!!

July 23, 2024

2 times this year weve had property damage. Id avoid this company.

★★★★★
July 23, 2024

Great company very dependable.

★★★★★
July 23, 2024

Big Lakes Lawncare is the trusted name for all of your landscaping needs. Theyre a professional team that pursues excellence in every aspect of their work. I highly recommend them.

★★★★★
June 23, 2024

This company is amazing the work they did on our lawn was great. I highly recommend this company.

★★
June 23, 2024

Did a nice job!! Only problem is that they don t respond back I have arborvitae s that need to be staked!!! And I have ask twice last month for someone give me information on how to care for my artificial turf

★★★★★
June 23, 2024

We had recent work done by Big Lakes Lawncare. We are overly thrilled with the work done, the professionalism, and the care they took to meet our needs. HUGE shout out to Adam and crew. They are awesome and treated my property like it was theirs. 10/10 would have Adam, crew, and Big Lakes Lawncare do my landscape again.

★★★★★
Verified Reviewer
June 23, 2024

I ve had Big Lakes Lawn care for years. Their service has been exceptional! That means a lot to me since I m a widow now. Mike G the ok the time to address my concerns and questions he deserves a big great employee thanks!

★★★★★
May 23, 2024

Our 1st year with Biglakes Lawn! J.J. really hustles! Our lawn has never looked this great! Thank you all!

★★★★★
May 23, 2024

Ive been a customer of Big Lakes for several years now. I realize at the beginning of the season there are errors made. My lawn was cut the other day but somehow they forgot to weed whip/edge. I called the office and the next day they came out to correct the issues. I was very impressed that Mike G. went beyond the issues I called about...... he also recut my lawn as he said it looked like it was cut high. I really appreciate the attention he gave. So impressed that I asked him his name so I could write this review.

★★★★★
May 23, 2024

Weve been with Big Lakes for a few years. Were happy to say that Clay and Dante did a great job with the start of the spring cutting season this year and are pleased with the work done and their professionalism.

★★★★★
May 23, 2024

Cole and Liam! Thank you both for attending to my lawn asap! I so appreciate you both and thank you Big Lakes Lawncare for being so helpful and getting the guys out today!

★★★★★
May 23, 2024

They do a great job with maintaining my lawn with my yard being so big it was just to much for me to do with a push mower. and now with them doing my lawn cutting I dont have to worry about it ..

★★★★★
May 23, 2024

Last week, Chester and Liam came to cut our lawn. After doing so, they asked me for more instructions on how to cut and where to cut. Not having a fence in our front yard, the property boundary can be confusing. I was impressed by the fact they asked. They went the extra mile in caring for my lawn. Good job guys.

★★★★★
May 23, 2024

Very good dependable lawncare. This is my third year with Big Lake. If you want worry free service they are the best.

★★★★★
May 23, 2024

Cesar and Ramon did some warranty work this past week. They did an absolutely amazing job. They worked hard and went above and beyond. Would highly recommend Big Lakes Lawncare

★★
May 23, 2024

This is my second cutting and they don t do a great job trimming. I complained last week and was assured they would do a better job. I I just walked out and talked to the young man and he said he did the best he could and wouldn t give me a name. Done with them.

★★★★★
May 23, 2024

By far the best lawn company I have ever had they do a very good job and if there is something you don t like or want them to do you can consider it done,David Leroux has went beyond what is expected every single time,keep up the great work guys

★★★★★
May 23, 2024

Caesar and crew were awesome!! They worked hard and were very professional, and made our yard look great. We ve had mulch done many times but they did the best job by far!!!

★★★★★
May 23, 2024

Big Lakes did a fantastic job on removal of old sod and leveling my yard and replacement of new sod due to my dogs running, digging and tearing up my backyard. They also removed two trees, plus ground down two stumps and left the area pristine. Highly recommend Big Lakes Lawncare!

★★★★★
May 23, 2024

Caesar, Ramon and Joey did a great job. Thank you for the service!

★★★★★
May 23, 2024

Want to give some praise to Mike G. Our lawn was long and damp. But Mike, who I want to add was working alone, did an outstanding job disbursing all the clumps and insuring that we ended up with a nice even cut. The cleanup on our corner lot was equally well done. Mike is a well mannered individual too. Make doing business with Big Lakes a pleasure!

★★★★★
May 23, 2024

Outstanding service from Caesar, Joey, and Ramon s from Big lakes Landscape!!! I will continue to work with only in the future!!! Great customer service!!!Even got a gift card for future servises!!!Sue Jager

Verified Reviewer
May 23, 2024

I had an awful experience with them and cannot recommend their services. I contracted them to tear down my old lawn, add new topsoil, and reseed the entire yard based on a quote they provided. However, the results were far below expectations. The crew they sent hardly put down any new topsoil or seed, leaving the lawn full of unsightly bare patches. To make matters worse, they had the audacity to charge me more than the original agreed-upon price. When I called the office to address these issues, I spoke with a rude and unprofessional man named Paul. Rather than trying to make things right, he yelled at me and blamed me for the problem, claiming they had underestimated the quote. His solution was to charge me even more money to fix their own shoddy work. After heated back-and-forth, they grudgingly agreed to add a bit more soil and seed. However, this made minimal difference, and the lawn still grew in patchily. I ended up having to buy additional materials myself to finish the job properly. The quality of work was unacceptable, the customer service was atrocious, and Paul in particular was terrible at communicating with clients. He seemed more concerned about squeezing extra money out of me than delivering what was promised. I strongly advise against hiring them for any landscaping needs. They are unprofessional, dishonest, and incompetent. Save yourself the headache and find a reputable company that stands behind their quotes and work.

★★★★★
May 23, 2024

First time using big lakes, Darius and Devante were my cut guys and they are very approachable and very receptive about how we would like to see our lawn addressed. They performed a fabulous lawn service today. Thank you guys, great job !!!!!

★★★★★
May 23, 2024

First time having a professional lawn service and it shows! My lawn looks like a golf course perfectly manicured! Bany did a great job with attention to detail, even avoiding the Killdeer nested in my driveway gravel! My fences were resecured appropriately which is important due to my large dogs. Everyone I talk to from this company whether in person or by phone is super cheerful friendly and they are a pleasure to do business with. I highly recommend them!

★★★★★
Verified Reviewer
May 23, 2024

Clay from Big Lakes is an outstanding employee. Did our lawn and it never looked so good. He is efficient and cares about his job and does it with perfection..So nice to see an employee who takes pride in his work..

★★★★★
April 23, 2024

Such great and professional company. They did an amazing job on our patio.

★★★★★
April 23, 2024

Excellent work . Removed 4 trees for me and my neighbor and a wooden shed. Both yards were cleared of all debris. Very happy with the outcome

★★★★★
Verified Reviewer
April 23, 2024

Excellent service and friendly staff

★★★★★
April 23, 2024

Very happy with Big Lakes lawn care- incredible folks to work with, who are always taking the time to provide great service!

★★★★★
April 23, 2024

A big thanks to Mike G of big lakes lawncare, his attention to detail and his effort tackling my over grown lawn after my lawn service last year stopped cutting at the end of September 2023 left me with a over grown yard this spring. Mike cleaned up the entire lawn to perfection no complaints. Its hard to find guys like him.

★★★★★
April 23, 2024

Just had mulch put in, guys did a terrific job! Worked really hard, very polite!

★★★★★
April 23, 2024

Cesar and Joey did a truly wonderful job, cleaning, edging, installing shrubs as well as new mulch at our home in Oakland Township. Thanks guys and see you again soon. J Lee

Verified Reviewer
February 23, 2024

These guys are the snow removal contractors for our neighborhood and are pretty horrible. Pretty much after every snow event the neighborhood is an ice rink from them not plowing on time. The whole neighborhood is pissed and keeps complaining to the management company, and the story keeps repeating. Also, these 5 star reviews are interesting, with many of the reviewers not having given more than a few reviews from their account. Response to business: let s not forget the facts here that y all showed up way way late after the snow stopped. You guys always have excuses. What about the pile of snow you leave in front of everyone s driveway? What about the strip between Deneweth and strawberry farms y all treated and the grass died shortly thereafter? There was a 75year old in the sub who couldn t get out over the pile y all left in front of his driveway. And please don t keep telling contact us, contact them etc. Nobody has time to spend hours following up on the work y all do each time (there are still at least two dozen complaints from just your 1 snow removal service this season. When we pay, we expect a job well done. Just accept and improve your service.

★★★★★
February 23, 2024

True professionals. Great company to work with!

★★★★★
January 23, 2024

I hurt my back last summer and needed to find a lawn care company mid-season. Tried calling various places, and no one would call back. Called Big Lakes, they answered the phone right away, added me to their schedule and came out that same day to do the 1st cutting. They have done an excellent job at keeping the clippings out of my mulch beds and the lawn is looking very nice. I will keep them in 2023 to see if its time for me to retire from caring for my own lawn.

★★★★★
Verified Reviewer
January 23, 2024

Haven t always had the best experiences with them as there have been some hiccups especially with snow removal however when I contacted the company they took my concerns seriously and eventually everything was fixed. I use them for grass cutting and snow removal. They also did some landscaping in the front of the houses and I was pleased with the results.

★★★★★
January 23, 2024

Great company. Very responsive and their marketing and email system is excellent.

★★★★★
January 23, 2024

Great company to work with! Reliable and prompt company to use, very helpful and accommodating.

★★★★★
January 23, 2024

Big lakes is very professional and get the job done right! Their landscapers are very professional and take their time to make sure everything looks perfect!

★★★★★
January 23, 2024

Fantastic environment and incredibly friendly staff.

★★★★★
January 23, 2024

Biglakes is a company you can trust will always get the job done, the crews are friendly, helpful and always put out quality work.

★★★★★
January 23, 2024

They stand behind their work with great customer service. Highly recommend for landscape needs.

★★★★★
January 23, 2024

Hired Big Lakes August 2022 for landscape work underground drainage and shrub removal.They did everything and more Very satisfied!!! This year had some basement leaking by one of the downspouts where they added underground drainage so I called them thinking maybe the drainage tube was leaking. Conner came out and evaluated within the hour. No leak in drainage tube but I had low spot next to house. Very next day they came out extending the drain tile all the way to rear rainwater/ sewer drain, built up dirt along rear of house and put down grass seed where needed. All for No Charge. I can honestly say I ve never had better customer service than what Great Lakes provided. No excuses no blame game they just wanted to back up the work they did last year even though it appears they had no liability in this matter This is what customer service is all about! When needed I will be calling Great Lakes Landscaping for any landscaping needs. Thanks again to Chester, Connor and the crew that came out!!

★★★★★
January 23, 2024

Big Lakes just did a Spring cleanup for us. They did a fantastic job. They did more than I expected! Our yard looks great. The workers were professional and answered any questions that I had.

★★★★★
January 23, 2024

These guys kept their promise, showed up on time, and did a remarkable job on my backyard swamp mess! Bushes, small trees had to be removed in an approx 10 x 70 foot area. Well done guys, kudos to Casey and helpers!

★★★★★
Verified Reviewer
January 23, 2024

If you are looking for an exterior grounds maintenance company then hire Big Lakes. They have been professional, consistent and deliver great work.

January 23, 2024

Did daughters weeds twice and still have them I don t think I will ever use them again

★★★★★
January 23, 2024

Great job Adam and his team! I had some landscaping work done and Big Lakes came through again. Thanks to Paul who stands by his word to make sure all your needs are met.

★★★★★
January 23, 2024

I am leaving a 5 star review for Adam & Ricardo .. did a great job performed the work in 2 days in the installation of French Drain & site cleaned up was outstanding.

★★★★★
January 23, 2024

Awesome company, i spoke with liam and nate, both were very helpful and kind!

★★★★★
January 23, 2024

Liam and Nate were so professional! Friendly quality service. You cant go wrong with Big Lakes Lawncare.

★★★★★
January 23, 2024

Liam and Nate are the sweetest young men i have ever had the pleasure of contracting. this service was prestine i have never seen such professionalism out of two individuals throughout all my years on this earth

★★★★★
January 23, 2024

I recently had the pleasure of working with Liam and Nate for my lawn care needs, and I must say that my experience was excellent.

★★★★★
January 23, 2024

Liam and Nate were both very polite and had great customer service when talking to them and seemed highly informed on lawn care.

★★★★★
January 23, 2024

Big lakes lawn care went above and beyond. Talked to Liam and nate and they are super nice and have great work ethic, I look forward to having work done by them again .

★★★★★
January 23, 2024

Nate and his partner do great work and very professional.

★★★★★
January 23, 2024

Liam and Nate did an amazing job on my lawn, I never have time to do it myself. They arrived on time and got my lawn looking nice in no time. Very friendly people!

★★★★★
January 23, 2024

I needed my yard tidied up and big lakes lawn care did a fantastic job. They were responsive and Angel took the time to listen to my requests for my fenced area. This company is efficient and professional. I would recommend to others.

★★★★★
January 23, 2024

Big thank you to Liam and Nate for the wonderful help with our yard, it s looking better than ever.

★★★★★
January 23, 2024

This is the first year I have had a lawn service and am loving it. James and Mike are so friendly and do a wonderful job. They are dependable and leave my yard looking beautiful every week!

★★★★★
January 23, 2024

Outstanding work!!! Really well done and your one worker Nathan G is just outstanding. His lines are crisp and clean!!! Actually just last month I had left my toddler unattended and it fell into our pool and without hesitation he jumped in the pool fully clothed and save him! I tried to give him extra money for the hassle and all he said was No thank you sir it s all in the days work. It s not easy but it s honest and went on to cut the most pristine lines Ever witnessed by a mere mortal . 100% will be calling again to have him cut my grass

★★★★★
January 23, 2024

Mike G and James C have been doing a great job on our lawn. Their attention to detail really stands out.

★★★★
January 23, 2024

From the beginning a great experience. Anytime I call I get a friendly voice. Work is always done on time and looks great. If I have a problem it is fixed immediately. Angel cut my lawn this week and it looks fantastic. Thank you Great Lakes!

★★★★★
January 23, 2024

Really great service, Liam and Nate came and they did an excellent job, very happy with how it looks now! Thank you guys!!

January 23, 2024

My wife and I are very disappointed with the service and quality of there work, and there services were not cheap at all!!!! Very disappointing Chester!!!

★★★★★
January 23, 2024

I wanted my lawn done before my in-laws came over and just wanted a basic nice looking lawn. I had Nate and liam do my lawn and i was so surprised at the end result. They did such a good job and went above and beyond even my husbands father was impressed! Will definitely schedule again!

★★★★★
January 23, 2024

Had Liam and Nate out to take care of our mess of a yard, they did an absolutely phenomenal job! It s been hard since my husband passed, I can t even look at the lawn mower without breaking down because it reminds me too much of him. He would ve loved the job that they did. Liam and Nate brought hope back into my life.

★★★★★
January 23, 2024

Had these guys to the to my lawn since I broke my leg. Great guys and very professional! My lawn looks better than Ive ever seen it, they were very respectful and meticulous. 100% worth every penny. Thank you again to Liam and Nate for making my yard ready for cookout season. Definitely request these guys off you can, I know I will!

★★★
Verified Reviewer
January 23, 2024

Charged me for a job that I had to do myself because they came to my house a week later and billed me for the job. Invoice had wrong date of service. Owner of company called me, and I was able to work everything out and get a refund.

★★★★★
January 23, 2024

Big Lakes has been taking care of my lawn for several years now. They are always on time and if there is a weather delay, they are on top of it! They are always very prompt to answer any questions we may have. I highly recommend them.

★★★★★
January 23, 2024

I couldnt be happier with the services from Big Lakes, we moved into a new house in December of 2021. I used Big Lakes for basically everything, sod, irrigation, landscaping and a nice beach on our pond. The results speak for themselves.

★★★★★
January 23, 2024

Outstanding company

★★★★★
January 23, 2024

Excellent Work, friendly Employees and the price was Awesome

★★★★★
January 23, 2024

Jenna did a professional and efficient job with the aeration of the lawn. Nick always does an excellent job fertilizing the yard.

★★★
January 23, 2024

I was trying this company again after stopping service from lawn getting burned last time. My lawn was fried after their 2nd fertilizer application yet again. The only fix by the technician that contacted me at first was to water 3 times daily until the color returns. Water is expensive in my area. I did and it still hasn t fully coming back (still not in great shape). Only somewhat better, there are still some dead spots. At least they refund my application. Not sure how I will proceed moving forward. Waiting to see how next application will do.

★★★★★
January 23, 2024

Very pleased with gentlemen that performed service, thoughtful, polite, helpful, also customer service representative always helpful and prompt

★★★★★
January 23, 2024

I want to thank Big Lakes and Jeff for such an amazing job on the lawn and landscape and also for his always cheerful demeanor

★★★★★
January 23, 2024

Jeff ROCKS he did a fantastic job on the property I work at and is by far the best we have had

★★★★
January 23, 2024

Core aeration done in a timely manner.

★★★★★
Verified Reviewer
January 23, 2024

I havent been there personal since the first mowing, but several family members have been and say it looks good.

★★★
January 23, 2024

So far they have been timely in coming out. I have had a few issues with invoices, but they resolved very quickly.

★★★★★
January 23, 2024

Positive

★★★★★
Verified Reviewer
January 23, 2024

Big Lake is Awesome! Very Dependable and Professional! Delivers Quality Everytime!

★★★★★
January 23, 2024

Hello - my yard prior to Big Lakes Fertilizing was looking like it had a disease. Your company has replenished the growth. This is our first year with Big Lakes and I definitely like the results so far. Could you please tell me if I have anymore applications yet this summer ? I do still have some bare spots in my yard and was wondering if you all think it needs aerated and seeded ? Thank You so much.

★★★★★
January 23, 2024

Great work!!!

★★★★★
January 23, 2024

Work completed timely and looked great. Would recommend.

★★★★★
January 23, 2024

They did a great job of aerating our lawn!

★★★★★
Verified Reviewer
January 23, 2024

You guys always do a good job. Youre here when you say you are and if you say youre going to do something you do it and any little problem that Ive ever had which everythings been very minor in my opinion. You guys have dealt with it and fixed it by the next time you cut my grass and I appreciate it

January 23, 2024

Dont Finish The job

★★★★★
January 23, 2024

Nick came out to see the weeds and checked for grubs . He was able to identify the tough weeds that were not killed by previous applications . He applied weed and grub killer as well as a fertilizer . My lawn look very much improved . Thank you Nick for taking time and walking my yard with me .

★★★★★
January 23, 2024

Mike, and Louis get the lawn looking great, with cut, trim, weed whack, etc..

January 23, 2024

Called twice for a quote on having my landscaping trimmed and they wont call you back.

★★★★★
Verified Reviewer
January 23, 2024

I live in Strawberry Fields Subdivision. The last few weeks Ive noticed how nice everything looks! Terry even stopped so I could go by. Such polite workers. Great job guys!

Verified Reviewer
January 23, 2024

Avoid this company at all costs. Installation quality is sub-par and they do not take responsibility for damages they cause. Contracted this company to redirect water away from my front porch (and home). Took three call-backs after they claimed the work was done to actually get the job finished (corrugated pipe was not sleeved, drain outlets were *higher* than the drains - so water was coming in where it was supposed to be going out) Additionally, they subcontracted out part of the job and the subcontractors that they hired broke my front window with a hammer. They claimed they were going to get my window fixed and then ghosted me.

★★★★★
January 23, 2024

I ve already completed this survey.

★★★★★
January 23, 2024

Paul was fantastic to work with. He is a true asset to your company.

Verified Reviewer
January 23, 2024

Very un happy it took six week to get the lawn guys to do the proper job on my lawn. Out of the three months of them cutting my grass had to call the office at least 8 time to get them to do it right. Had them come out to to trim the hedges did a bad job on the trimming left my house with it not being completed thinking it was two separate houses. Left all the waste from the hedges all over the top of the hedges on the ground did not clean up after they were done. Had to call the office twice for that and they never did finish up what they were supposed to do correctly the excuse I got is the guy was from Guatemala and thought it was two houses. And then when I call them back about the hedges which was a few weeks later just got that Im not a good fit for their company the fact is they just dont have the employees like everyone else in business to do the job correctly. The office staff was very friendly and helpful but the problem is I had to call so many times I became the problem customer it was very unfortunate this is the way it worked out but I always goes to say I will just have to find someone else

★★★★★
January 23, 2024

Brandon and Mike listened to some of my concerns with my yard and did a great job cutting and finishing. My yard looks great, and best part is I dont have to think about it this summer!

★★★★★
January 23, 2024

David is a pro, came to see me personally to hear my concerns and came prepared to work!! Much appreciated!

★★★★★
January 23, 2024

Great service from Liam and Nate. Very professional and efficient. Would 100% recommend this company.

★★★★★
January 23, 2024

Ive talked to the team that came out to my house and they were as professional as the as team Ive talked with over the phone

January 23, 2024

My advice is to RUN! I have never dealt with a company before who has such poor communication. Not with just the customers but with in the business. It took almost 2 weeks of messages left with office, voice mails and emails, I even left message with owner, to get someone out to look at and to repair my new sod which they had cut at 1 week ( they were aware new sod had been installed prior but no one got the message or email). The person who originally was suppose to get back to me the day my new sod was ruined came out 3 weeks later. This was after the repair which was then cut again 3 days later! After several other mistakes I had to let them go. edit: What repairs then did your company do if there wasn t any damage?

★★★★
January 23, 2024

Dwight is awesome. Very professional. Would use this service for all my lawn care needs.

★★★★★
January 23, 2024

We would like to thank your 5 star crew members Juan, Ricardo and Allen. The project they completed for us on August 31st was excellent. They were very courteous and professional. We would recommend your company to our friends and family.

★★★★★
January 23, 2024

Very responsive and a pleasure to do business with! Highly suggest.

★★★★★
January 23, 2024

wonderful experience, good pricing, and on time. My grass has never looked better. I use to have all types of stuff growing out the ground before these guys. Been with this company for going on 3 months and never have been happier. Thank you Liam and crew!

★★★★★
Verified Reviewer
January 23, 2024

Big Lakes Lawncare have made me a very happy customer. These guys went above and beyond my expectations. Im so totally satisfied with my lawn. I will definitely be using them for future lawn projects. If I could give them a 10 star rating, I would. Definitely highly recommended.

★★★★★
January 23, 2024

Started Big Lakes for fertilization beginning of this spring. My grass has never been greener. Thank you Nick Anger for the great service.

★★★★★
January 23, 2024

The employees are very nice my grass is looking amazing. This company is very professional. The owner Michael really cares about his customers. I highly recommend.

January 23, 2024

BE VERY CAREFUL!!! While they say you are allowed to skip a week per the contract you sign they will then try to double charge you and say your grass is 8 inches long...at end of September.

★★★★★
January 23, 2024

Conner, Caesar, and Lupvin did an amazing job! We had a long list of projects to get done, and they finished in one day! Not only did they clean up all the debris, they put down top soil and grass seed. The yard is looking great now. Thanks!

★★★★★
January 23, 2024

The crew came to clear low limbs from 12 trees. They worked fast, cleaned up everything near them even other debree they hadnt caused. They raked up fallen apples... lots of them. So pleasant and polite. Eye contact and smiles all day long. All set up from a quick chat with Nick while he was here. What a great crew. Do yourself a favor, just use these guys.

Verified Reviewer
January 23, 2024

Unprofessional and overpriced. Had the fertilizer & weed control program. The operator left a preprinted tag on the front door before the application saying it was application 3 etc. Never a comment or advice on the weeds that got worse every month. Many times the operator would ride his overweight machine on our small yard making one circle and then load it back on his truck. Probably 20%+ of the yard never received treatment. The weight of the operator and machine made deep ruts in the yard. The chemicals were ineffective and the yard got worse every month. Cancelled them before the end of my prepaid yearly contract ran out. Go with pros like TruGreen for anything chemical related and leave jobs like leaf blowing for Big Lakes.

★★★★★
Verified Reviewer
January 23, 2024

We got yard work and mulching done yesterday. Ceaser and Lubin did great work to our yard. Thank you again for making the yard look healthy. We will highly recommend your services to everyone and we will reach out to you for more services for sure.

★★★★★
January 23, 2024

Cesar and team were very professional , hardworking and I am very pleased that I hired these guys for my landscaping request. I will be definitely recommending these guys to anyone who wants landscaping projects around the house.

★★★★★
January 23, 2024

Excellent service. Liam did such a good job. The cut looks amazing!

★★★★★
January 23, 2024

So incredibly happy with the service I received! Thank you for all the help Liam and team! They all had great attitudes and work ethic which I really appreciate since I had a lawn that really needed work! Their patience and speed is outmatched!

★★★★★
January 23, 2024

Got to give it to big lakes lawn care! Liam came over and did an absolutely wonderful job on our property. We live right off the Clinton river and our grass seems like it s growing faster each week. Liam came and went over the grass by the river the front yard and gave us advice on how we can tame and mange it ourselves better when he s not working on it. Would definitely recommend Liams service to anyone who needs a lawn trim.

★★★★★
January 23, 2024

Very happy with the work Liam did. Did a great job and I couldnt be happier with it.

★★★★★
January 23, 2024

100% recommend to anyone Liam was very professional and provided great service

★★★★★
January 23, 2024

Big D knows how to trim a bush. Dwight cared for my bush like it was his personal bush, and he can trim my bush any day. Lawn looks great! Would recommend!

★★★★★
January 23, 2024

Jeff and Tyler without question the hardest and most thoughtful workers on your crew

★★★★★
January 23, 2024

We use big lakes attic place of employment. They are always in and out quickly while doing a great job.

★★★★★
January 23, 2024

Connor and Artem came out and did a wonderful job clearing out all of my overgrown landscape. Keaton was my sales rep he was responsive and on time.

★★★★★
January 23, 2024

Great job doing are lawn care At Sterling Car Care. Thank you

★★★★★
January 23, 2024

My lawn was done by Liam and Ive never been happier with the way my lawn looked. Would recommend.

★★★★★
January 23, 2024

Nick services my lawn and does a great job. He takes the time to teach and discuss any issues to keep the lawn looking great.

Verified Reviewer
January 23, 2024

Unfortunately Ive had to change my review. I initially put 5 out of 5 after being asked in person to leave the review while mulch was being installed and felt pressured but I hoped they would still do a good job so I went through with it (all the reviews that mention names are other people being asked on the spot for a review before the job is done). Unfortunately Ive had nothing but issues with this company. They constantly skip over duties, are rude, and do a subpar job, skipping over many of their responsibilities. Theyve killed all the grass around my perimeter from weed whacking too low, they tore up my backyard with the tires on their commercial mower because they dont wait for the ground to dry after raining, and every time Ive paid to have them do a fall or spring cleanup they leave sticks everywhere on the ground, they dont get the leaves around the fence or bushes, they blow debris into my neighbors yard who has complained multiple times, and they wont admit to shotty work. Sometimes theres an excuse, sometimes they dont acknowledge the issue. Ive asked them to notify me in advance of them showing up so I can have my yard in order for them and they dont. They dont stick to a schedule and I understand the weather can delay things but if you want my yard ship shape for your giant commercial mower to tear up then at least have the decency of giving me a 24 hour notice. Theyll cancel the job half way through because theres a ten pound childs toy in the grass, or your dog pooped, and still expect full payment. All and all theres a few things I hope they improve. My advice to anyone using them is dont pay for their add ons. They wont remember to trim your bushes unless you constantly remind them, their mosquito and pest control are only around the perimeter of your property and do absolutely nothing but cost a fortune, dont pay the $15 extra a job for them to weed whack the cracks in your driveway (theyll skip it half the time and normally this is something a company does for free, its just part of doing the full job. I worked in landscaping). Dont pay for spring or fall cleanup, theyll just cut your grass. Lastly, dont get mulch installed, theyll convince you a weed barrier doesnt work because theyre too lazy to install them, and your flower beds will get out of control. Please avoid this place. See the overwhelmingly good reviews as a red flag that these reviews are coerced. Its not worth it, go with a company that has a larger presence and not operated out of some guys house. When you pay a company to do a job you expect an honest and full of job done without having to constantly remind them to do their job. Im not paid to be your manager, figure it out!

★★★★★
January 23, 2024

Really amazing job from Liam and crew! Very pleased and will be back for more!

★★★
January 23, 2024

This was my first time using this company, and overall it wasn t a very good experience. I scheduled an Aeration with 3 pounds of grass seed as part of their fall special. On the day of service, the guy came out and sat For over 30 minutes doing nothing. When he finally started the work, he completed the aeration, but did not check prior to starting about any possible underground lines. When it came time to do the seeding, he did it at the same time as the aeration, and barely laid any seed down. I was to get 3 pounds and he used a pound if that. I was very disappointed to see the lack of seeding and canceled all remaining services After emails and phone calls were not answered. Unknown if I would recommend this service to anyone else at this time.

★★★★★
January 23, 2024

The two gentlemen that worked on the job were great. They were very professional and worked very hard. When they were done, they made sure that every was picked up. Great work.

★★★★★
January 23, 2024

We have been very pleased customers of Big Lakes Lawn Care for three years and highly recommend Big Lakes for its excellent and reliable service, strong communications, and an extraordinary group of employees that have provided us with the utmost confidence in their work and professionalism.

★★★★★
January 23, 2024

I worked with Liam and he was extremely responsive when I noticed a newly planted tree was tilted after a big wind storm. He not only completed the job before the set deadline, but quickly responded and took care of me when I flagged the tree issue. Ill be calling Big Lakes for my future landscaping needs and will most definitely will be requesting to work with Liam again! Thank you Liam.

★★★★★
Verified Reviewer
January 23, 2024

Excellent service. You will not be disappointed with anything these guys do for you!

★★★★★
January 23, 2024

Cole and his crew do a great job. Always on time and go the extra mile. Thanks Cole!

★★★★★
January 23, 2024

Cole and Bonnie did a great job this season. They have an eye for detail, which I appreciate. If an area needed some special attention, they took care of it right away. Im looking forward to seeing them next year!

★★★★★
January 23, 2024

This team has been such a blessing to me! I am a very busy neonatal ICU nurse. I also take care of my elderly parents. I don t have time to worry about my lawn. This team delivers! Thank you! You are the best!

★★★★★
January 23, 2024

HUGE THANKS! to our BIG LAKES FAMILY :) We always know we can count on everyone for any service we are busy with! :) Our Fall Clean Up was last Wednesday, November 15th and our experience was AWESOME! ( we are regulars by now) lol the detail of their service is unbelieveable, and if they are not sure, they check with us and make sure of the situation, such as trimming flower bushes! (cannot remember 2 guys here for that job, but they were great!) We cannot say enough about the service and each person representing this company! There are many, but to start out....GREAT customer service, ALWAYS. And it works with our budget! :) Chester, Paul, Keaton, Katie, Michelle, Cooper, Evan, Ceasar, Juanpablo...we know there are others we do not know..but on a personal level each one of these were AMAZING! We look forward to our future services and meeting more of this group! Thank you so much. Have a beautiful season :) Sherry (Marsh) & Bob Stachowicz

★★★★★
January 23, 2024

Big Lakes is the best Landscaping company I ve had thus far!! Very reliable, dependable, knowledgeable, good communication skills, and does a great landscaping job!!

★★★
January 23, 2024

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January 23, 2024

Been going with these guys for going on 8 months, my advice is to RUN. RUN FAST AND FAR. This place is very ignorant, they lack communication with they crew leads on the things I need done around my house. I asked a guy named Dwight to take care of the salt on my driveway, the guy sat there for 30 minutes on his phone! It s ridiculous, I called the office, I spoke to David, and David was blatantly rude and ignorant, to the point where he hung up on my face. I don t advise this place AT ALL!

January 23, 2024

Worst snow removal ever guy was going over the speed limit while plowing (he admitted he was) didn t even consider that it s illegal to block driveways in. And told me to stop throwing snow balls at his equipment. What he thought was a snow ball was him hitting my hand with his mirror as I was trying to wave him down to ask him to stop driving in circles for an hour and spraying our cars with sloppy salt snow mixture Reply Edit: I wasn t hanging my hand out into the road I was standing in the road. Are you implying I should have stood in the middle of the road for the truck to stop? And it s not like he was plowing a major road so he could of taken the time he took to try to move the water of the road to put the snow in front of each house instead of blocking driveway (I ve seen it before not hard) also how would an emergency vehicle get in? That s why you can t block driveways also put a pile of snow by a fire hydrant so

★★★★★
January 23, 2023

Mike G and crew just did a spring clean up for me today, and I was really pleased. They cleaned up all the debris, leaves, branches etc, and hauled it all away for me. They did a great job, and were very professional and nice guys! I highly recommend Big Lakes Lawncare.

★★★★★
January 23, 2023

We hired Big Lakes to aerate our yard this month and Luke did an absolutely fantastic job. He explained everything and the quality of his work was great and he even threw a little extra seed on some problem areas for us. Will definitely be using them again! (5/9/22) We hired Big Lakes for another landscaping project and again everything looks amazing. They completely revamped our entire front of the house landscaping and leveled/sodded the whole yard. Steven & Casey did the vast majority of the project and they very friendly, walked me through some issues, and extremely professional. Will most certainly use them for any additional projects. Thanks guys!

★★★★★
January 23, 2023

Samantha did a nice job detailing our service requests on the estimate. Thank you to Steven and Casey for their installation. The job looks very good. It would have been helpful to know when you were coming as we requested but it all worked out. The quality of the wood chips is very nice too both in color and texture. Thank you again.

Verified Reviewer
January 23, 2023

I do not know if I can even give one star as this company never returned two of my calls in regards to having them come out for an estimate.

★★★★★
January 23, 2023

Great Lakes is very attentive and they have a wonderful staff. They do a good job of cutting my grass. I especially like that they cut my grass at different angles. I would highly recommend them.

★★★★★
January 23, 2023

Grass hasn t look as good as it does since being switched to your service!

★★★★★
Verified Reviewer
January 23, 2023

This year very poor communication and, as of yet, no service. After talking with Chester, the problem was resolved.

★★★★★
January 23, 2023

They do great work. They are responsive and professional. I will never go anywhere else.

★★★★★
January 23, 2023

The office staff is very responsive and professional. The lawn mowing crews do exactly what the company promises. Will continue to use their service. My lawn looks amazing.

★★★★★
January 23, 2023

Great job Austin and Casey!! We are so behind happy with the job you guys done!! Also a shout out to Josh for stopping by and going over what will take place. A special thank you to Austin on a great job coming back and finishing the side of the house and closing the deal!! God bless you all!! I would recommend this company 100%!!!!!

★★★★★
January 23, 2023

We hired Big Lakes for a backyard grade repair with additional landscaping bed installation around our a/c unit and between our fence gate and patio in May 2022. The 2 man crew was great and they worked hard starting mid-morning and were done by late afternoon. Everything looked great and is still holding up. The flowers and plants look prettier than I imagined they would. Would definitely recommend and will consider their services again the future should we have a need for it, which I am sure we will.

★★★★★
January 23, 2023

I started using Big Lakes Lawncare LLC this spring. I let the company know about a couple things with the lawn mowing. Getting much better. Today Big Lakes removed some shrubs and installed new ones. I am very happy. Exceeded my expectations. Austin and Casey did a great job. Very easy to communicate with. I was so pleased that I was home when they arrived. Austin and I agreed that it is hard to read what you are supposed to do without them hearing from the homeowner about what that description on paper means. Great job Austin and Casey you went above and beyond and made me a very happy senior citizen.

★★★★★
Verified Reviewer
January 23, 2023

5 out of 5, our lawn looks great. Friendly staff, and Michelle is so sweet. Thank you.

★★★
January 23, 2023

I went with this service because they had pretty good reviews. However I noticed that a lot of their work is subcontracted and those people changed over a lot. Each time I would notice a drop in quality and I would have to go through an entire cycle of getting things cleared up again. Also there were frequent price increases which were disappointing. I ended up using a different service.

★★★★★
Verified Reviewer
January 23, 2023

The company was very communicative and helpful while I figured out what we needed and revised quotes as needs changed. I really appreciate that. Things happen, but so long as were communicating and working toward the goal, thats fine with me. They did a good job overall and were friendly/helpful throughout.

★★★★
Verified Reviewer
January 23, 2023

Chester, the owner, has tried several times to correct a misfortunate event we shared three years ago. I am therefore compelled to update my rating and wish him and his company the best of success. Jean

★★★★★
January 23, 2023

We hired Big Lakes Lawn Care to design our landscape in front of the house, and Matt and Austin did an amazing job!!! Very happy with the work. We definitely would recommend them to anyone.

★★★★★
January 23, 2023

We had Nick out to do our fall aeration. He was extremely polite and professional. He went above and beyond to make sure we understood the service and were happy with the job he performed. Thank you!

★★★★★
January 23, 2023

I had some old landscaping I needed removed. It was time for a fresh start. I contacted Big Lakes Lawn Care and they gave me a reasonable quote and timeframe for the job. The salesman, Josh, was very professional and knowledgeable. Two weeks later, Connor and Austin came out to do the job. They were very friendly and professional and got right to work. To my surprise, the job was completed in one day. They did exactly what was asked and left the job site clean. I may be calling them in spring for designing/installing fresh landscaping.

★★★★★
January 23, 2023

Great service very professional

★★★★★
January 23, 2023

They did a great job on redoing our front landscape. Our house looks totally different now, also noticed several of my neighbors stopping to say how good it looked and asked for business cards. Hoping to be able to get some more work done in the spring.

★★★★★
January 23, 2023

This is the first year I have been with this company, and so far, no complaints and they are doing a great job.

January 23, 2023

Long story short...Big talk from Big Lakes, but poor execution. Took me 2 times/weeks before figured out they were not very good. And twice the price I was paying my last company. So...hired my old company back. I pre paid the next years (2022) 6 times fertilization program, so I guess I saved money. Cost $725 for 6 applications...missed the 4th application, but sent me an email saying it was done. (auto email). When I challenged this, Chester said it would get done. Well it didnt get done. Then they said the machine broke down, and the email that was sent is an auto one because I was scheduled that day...hmmmm. Then Paul (gm) emailed me and said they have had issues with the manager of that division, and they have made a change...would give me a credit for that one. Gave me a $67 credit...hmmmm. $725 divided by 6 is $121, Not sure how they got 67. Anyways. 5 th application was end of October...and the last application will be by Dec2nd....Dec 2nd?? Snow? Anyways, sloppy management, overpriced. I think they are growing too fast. My applications were April, July, Aug, Missed, Oct, and now Dec. wow....they missed the best growing months. Anyways...we will never use this company again.

★★★★★
January 23, 2023

Great company to use to spray yards for mosquitos!!!!

★★★★★
January 23, 2023

Best landscape company I ve used. I wish I had found them before wasting money with Tru-Green for a few years. Very professional, great to work with.

★★★★★
January 23, 2023

Weve been using Big Lakes Lawncare LLC for 2 years now. Excellent service, always come when they say they will. Responds quickly to questions or concerns. Weed control/fertilizer is what we mainly use them for. My grass has never looked better. I will be using Big Lakes again in 2023.

★★★★★
January 23, 2023

The service is consistent, on time, with very nice workers. I am very pleased with their service and recommend them highly.

★★★★★
January 23, 2023

We have been using Big Lakes Lawncare for about 2 years now and we are very happy how our lawn has progressed and how it looks now. They are professional and they respond quickly to emails or phone calls. We look forward to Big Lakes with continuing to care for our lawn!

★★★★★
January 23, 2023

Excellent lawn cutting service by Ben. Office staff is always courteous, helpful and responsive. I highly recommend to anyone needing service.

★★★★★
January 23, 2023

Wonderful and tidy lawn maintenance. They even cleaned up my elderly mothers overgrown landscaping.

★★★★★
January 23, 2023

Had the crew do my fall clean up. showed up on time and did a good job. Well worth it to get it all done in about 3 hours. Saved me about 3 weekends of work!!!

★★★★★
January 23, 2023

Customer oriented business. They go above and beyond to satisfy their customers

★★★★★
January 23, 2023

I used Big Lakes for fertilization and weed control. Because of Big Lakes I the greenest lawn in the sub. Happy with their service.

★★★★★
January 23, 2023

They do a good, clean job. Great at communicating if there are changes in schedule due to weather.

★★★★★
January 23, 2023

Professional and great communication about what s going

★★★
January 23, 2023

We ran into some problems early on with our project that Big Lakes was handling. They did end up fixing everything that went wrong and were very professional and did the best they could considering the circumstances. I would have no problem using them again in the future

★★★★★
January 23, 2023

Gentleman performed Fall Cleanup. He did a great job. Lawn and yard is immaculate. Well worth the reasonable price.

★★★★★
January 23, 2023

Amazing company, showed up on time and our yard looks incredible. I went from one of the worst yards in my neighborhood to the best. Highly recommend!

★★★★★
January 23, 2023

I have used Big Lakes for several years. They are very knowledgeable and informative. My lawn was in bad shape before their services. Now it looks so much better.

★★★★★
January 23, 2023

I hired Big Lakes Lawncare, to aerate and overseed my front lawn. they did a great job and completed the work in 2 hours which included adding 5 yards of topsoil. The work was completed in late September, and within 10 days the grass was starting to grow. The company was very careful not to damage my inground sprinkler system, and cleaned up when they were finished. They will be returning in the spring to aerate and overseed a second time.

★★★★
Verified Reviewer
January 23, 2023

Big Lakes has always done a great job for me. They do my fall clean up, and they take care of the weed control. They are easy to get in touch with if you ever have concerns or questions. They are always there to help. I plan on keeping them around for quite a while.

★★★★
January 23, 2023

Weekly mowing, edging and blowing down quickly and very well. Fall yard clean up leaf removal and bagging was phenomenal.

★★★★★
January 23, 2022

they keep good care of my lawn and were understanding and helpful when i had some questions/issues

★★★★
January 23, 2022

I had a poor initial experience with this company. The owner has reached out as well as an employee and have expressed their desire to do right by me and appreciate the follow up/resolution. I am giving 4 stars for the simple fact that my initial experience was poor but I have not had any experience with their landscaping/lawn service to review any actual work performed but moving forward I would be willing to give them a try. We all need second chances!

★★★★★
January 23, 2022

Luke and Damien did a great job trimming my box wood bushes. The were VERY clean and the shape was just to my liking. I would recommend them both! Very polite!

★★★★★
January 23, 2022

They are very professional and they are great to deal with. They take the time to ask what our likes and dislikes are for lawn service. They just trimmed all our bushes and Luke and Damien did an outstanding job! Called me to make sure they did everything I wanted. Cleaned up all the mess and it looks GREAT. Highly recommend this company for lawn services. Katie in sales is very helpful and goes out of her way to make sure we are satisfied.

★★★★★
January 23, 2022

Big Lakes Lawncare has maintained my lawn for a couple of years. Since I have been happy with that service I decided to try them with shrub trimming. Since I have meticulously trimmed my own shrubs for many years I thought I would try them with the one that gives me the most problems. Today Luke and Damon from Big Lakes came by. They discussed the job with me to find my preferences and then they did the trimming. When I went out to see how they did, I could not believe how good it looked - better than I could ever have done. GREAT JOB!!

★★★★★
January 23, 2022

Great Company! They mow our lawn weekly but also filled in rocks and mulch, weeded and pulled a dead bush. Professional, nice guys. We had Jeff, Dan and Casey recently. Highly recommend.

★★★★★
January 23, 2022

They are a good company to deal with. Very accommodating and do a great job mowing. Always reliable and customer service support is good.

★★★★★
January 23, 2022

Luke and Damien did a great job on our boxwoods today! Will use them again

★★★★★
January 23, 2022

Luke was just out to trim up some hedges and small trees. They did an amazing job! They were fast and efficient! Thanks so much! Will definitely use again!

★★★★★
January 23, 2022

Luke and Damian came out and trimmed/shaped our shrubs. They did a phenomenal job and were so great to work with! Very knowledgeable and great with my little boys who were so interested in their work!!

★★★★★
Verified Reviewer
January 23, 2022

These guys are awesome! My friend uses their lawn service and she never does reviews so Im doing it for her. These guys are absolutely amazing. David and his team come out and cut our lawn and I absolutely love them! We have issues with flooding in the backyard and David make sure that the yard doesnt get torn up. Our backyard is kind of a pain because we have a lot of kids toys and a trampoline and a giant jungle gym. But they make sure to walk it and get every little bit with the weed wacker. And David make sure to put those crispy lines in the backyard LOL all I can say is that this is a great company and I recommend anyone to use them!!

★★★★★
Verified Reviewer
January 23, 2022

Weve used Big Lakes for quite a while. The men are always professional and courteous. I especially appreciate the fact that they email me if, for some reason, they wont be here on their regular day.

★★★★★
January 23, 2022

Had my lawn aerated by Luke, good service, good price, looking forward to how my lawn turns out next year.

★★★★★
January 23, 2022

Always on time and professional. Kind and courteous workers always do a great job! Thanks for the exceptional customer service yesterday 5/7 Luke!!

★★★★★
January 23, 2022

Earlier this year I was having issues with my previous lawn care service, theyd overcharge me and never show up - so I finally made the move to use Big Lakes Lawncare and its been a 180. Theyre always here on time, they do an excellent job - not only do they maintain my lawn weekly, but they helped trim my trees and shrubs along with install new mulch. Every interaction and experience Ive had with them so far has been professional, prompt and friendly. I HIGHLY recommend switching or choosing Big Lakes. I couldnt be more satisfied.

★★★★★
January 23, 2022

Big Lakes are straight up professionals! Always work with me on any issue and make my lawn look awesome!! Keep up the good work!!!

★★★★★
Verified Reviewer
January 23, 2022

They provide excellent service with grass cutting as well as fertilization and weed control. We preferred having everything under one umbrella done by one company like this. They are always available on phone for professional assistance. Some weeks the grass doesn t grow long enough to be cut, the guys come over and suggest that we don t. I mean who does that, they could as well cut and make money instead. But they keep the customer informed about the condition and make it look better after every service! I m super impressed. Such a great local and small business to hire and support.

★★★★★
January 23, 2022

Luke was very helpful in getting me scheduled the same day as he happened to had been in my neighborhood. Very professional. Great job!

★★★★★
January 23, 2022

Luke from Big Lakes Lawncare came yesterday to aerate my lawn. He explained the procedure and answered all my questions. Did a good job.

★★★★★
January 23, 2022

Luke was really great! He went above & beyond what we asked him to do.

★★★★★
January 23, 2022

I have worked with Big Lakes for over 2 years and have found them to be very reliable, efficient, and professional. My lawn and landscape is the envy of my neighborhood. I highly recommend their services.

★★★★★
Verified Reviewer
January 23, 2022

Shout out to ShawnD, Jon R, and KB for doing a fantastic job on my lawn! Looks better than ever!

★★★★★
January 23, 2022

Luke came out and did aeration/overseeding to our lawn. He was very professional and helpful. I had questions regarding other services and he was very knowledgeable. Would definitely recommend big lakes to anyone!

★★★★★
January 23, 2022

WE just had Aeration service done, and I have to say it was done very well. WE have Luke as our service person and he was super nice attentive when I was showing him where not to roll over due to new sod installation. Everything was done perfectly. If you have a choice get Luke for your service !!

★★★★★
January 23, 2022

We just had Aeration service and Luke is our service person. He addressed my concern of bare spots and threw extra seed on the problem areas for us. Everything was done perfectly!

★★★★★
January 23, 2022

Luke and Melissa did a great job of aerating and seeding my lawn. They were very professional and thorough. They deserved a 5 star review.

★★★★★
January 23, 2022

Big Lakes sent Luke to aerate and over seed my lawn. He was very polite, answered all my questions.

★★★★★
Verified Reviewer
January 23, 2022

Big Lakes Lawncare is a company with magic! Back in April before all the services, my lawn is terrible (many different grass species, lots of weed). Right now is November, after their services of fertilizations, weed controls, and aerations, my lawn becomes 1000 times better! Thanks to their services, my lawn is much greener, much thicker, and no weed! I believe they used magic on my lawn! Right now I m enjoying taking pictures of my lawn and send to my friends to show off my lawn. The team members of Big Lakes are very friendly and helpful. The owner, Chester, is the best! He always carefully listens to my questions and answers them with patience. As an lawn expert, Chester is good at explaining the lawn knowledge to the customers. I selected this company because of their perfect review score. After this season, I know I made the right decision. I highly recommend Big Lakes Lawncare! This is a company with magic. They will make your lawn to perfection!

★★★★★
January 23, 2022

Two thumbs up for Luke @ Big Lakes who aerated my lawn today. He was very conscientious making sure lawn was not too wet before he started and took his time to not damage the lawn with the riding equipment. Will definitely use Big Lakes and request Luke in the future.

★★★★★
January 23, 2022

Luke and Melissa were out last week and did a great job of aerating and over seeding my yard, they were both very professional and answered all of the questions i had. because of them and all the other employees that i have had contact with we and our neighbors will be using them for fertilizing and weed control next season

★★★★★
January 23, 2022

We had our lawn aerated by Luke and he was extremely helpful and knowledgeable. We will definitely utilize more services in the future. I also thought that email communication as well as the videos regarding aeration were very useful. Thanks again Luke and Big Lakes.

★★★★★
Verified Reviewer
January 23, 2022

I had my lawn aerated the guy did a great job very professional called me after took caution because some of the backyard was wet will definitely hire them back

January 23, 2022

They broke my sprinkler head and tried to fit a six foot lawn mower through a 3 foot gate . When they attempted this they scratched up the gate as well as chipping the stamped concrete. Constantly forget to blow grass off porch. When I get home I have to sweep up grass clipping. Just two weeks ago broke the gate on the other side of house which case Paul called said I have to proof it was them refused to come out and fix it. Terrible customer service. Simple when you break it fix it.

★★★★★
January 23, 2022

Big Lakes did a terrific job aireating our lawn. They used excellent equipment, cleaned up when job was done, and price was more than 33% less than several others who quoted.

January 23, 2022

Sloppy perimeter weed whacking, left clumps everywhere, stripes of long grass, promised to address and nothing changed, looking for a service again. They did come out and look at the lawn and did a proper cut for the last week of the season. Still not able to recommend or continue using big lakes for next season.