1644 Land O' Lakes Blvd, Lutz, FL 33549, United States
PestBear has been Florida’s trustworthy solution for termite, pest, rodent, bug, and insect problems for over 25 years. Contact our Lutz, Florida location for a free quote.
It's sad because I can't even give a review on this company I have called them four times and each time that I have waited to get service I have waited more than 20 minutes on the phone. And to me that's just poor customer service at this point because I am a customer who wants to have service at my home and can't even get somebody on the phone to sell me the service. So at this point I am going to give this company a one star but like I said it sucks cuz I can't give them a honest review on their actual service just their cells and customer service at this point.
So far so good. They have solid comprehensive lawn and pest control services and are very professional and prompt. We have some challenges with the lawn and have been reassured it will come back better than ever, looking forward to seeing the results.
I have been a customer of PestBear for a few months now and when I had an issue with my lawn I couldn’t diagnose for the life of me the manager Oren came out right away, diagnosed the issue and fixed it in a timely manner. A few weeks after Oren even reached out to me of his own accord to check in and make sure everything is still going great with my lawn! 5/5 100% recommended PestBear!!
I've been using Pest Bear for years. They have great customer service and are ALWAYS on time for appointments. They always call back within a day and have the guys come out quickly. They will even call me to give me updates and follow up.
Best pest control company I’ve used. I had an issue with a tech once And voiced my frustration and pest bear handled it immediately! Our new tech is great, thorough and informative. He goes above and beyond! I haven’t seen any bugs, which is difficult to accomplish in Florida.
I went away from Pest Bear due to price. Big mistake! Just to save a couple bucks was a mistake. Pest Bear is more thorough, professional, and way more knowledgeable. I came back and I’ve never looked back. Highly recommend them. Good people that work hard.
10/10 customer service. I've been a Pest Bear client for over 3 years and can't complain. The customer services is great, they call before your scheduled service and leave cards with info of what was done. If I need to have the house sprayed inside the come the next day. Very professional.
Pest bear lawn services got to be the worst company ever. They have a manager named Paul who lies and has no clue what he’s talking about when it comes to your grass and what you have going on. And their district manager is even worse. He promised to call me back multiple times and I have yet to receive a phone call from him. If you live in Starkey Ranch, I definitely do not recommend this company.
Always nice and responsive
I use the pest and lawn services provided by PestBeat/LawnBear, which makes working with one company for all my house and lawn pest and weed services very convenient. They are very responsive to any concerns I have brought up about my home or lawn, as well, and provide convenient pricing and payment options.
Emanual does a fantastic job. My lawn looks so great, all my neighbors have switched to Pest Bear in recent years.
Professionals with great care and attention
Great service and response
I cant believe Im writing a review for LAWN SPRAY! But after nine years my yard finally looks the way I expect after paying for weed control. I have used two other lawn services and watched the techs run through my yard with half-assed application, with all the coverage of a two-year old flower girl at a wedding. But Stephen, wait for it... ACTUALLY. DOES. HIS. JOB. That brother hits the corners and the edging. The weeds are finally gone. My lawn looks exponentially better. Thank you. Thank you. Thank you. I didnt even know that LawnBear existed until I was talking with my PestBear tech, Andrew. He was such a great tech with my termite control and fire ants, I hoped his company might actually have a second decent tech for my lawn. Bingo! Hey you, bosslady/bossman at PestBear! Im talking to YOU! Take care of your good people so they can keep taking care of me. Andrew and Stephen are exceptional.
Long time client at 2 different houses. We appreciate the proactive service and attention to detail.
Don t trust their money back guarantee as they will not honour it. We have been trying to get rid of an ant problem for more than 3 months now and they have just been repeating the same thing every single service call. Only after asking for the money back guarantee after 4 or 5 visits they sent one of their educated managers to actually try to diagnose the issue. Even then, we are still seeing ants. Called to get my money back and one of their phone managers committed to sending me a cheque but called back and said his higher management said that it can t be done. No results, no money back.
Justin was very helpful and informative!! Pest Bear has been taking care of my property for many years and I have had no problems.
PestBear has provide my bug services for many years now. I have peace of mind that they are only a phone call away. I had termites one time and they were out immediately to assess and treat. I have not had any further issues. Thank you
Our service techs are always helpful, friendly, and willing to address all of our pest related concerns
Prompt and friendly. Product works well.
Awesome service. Prompt, efficient and friendly.
I have been using Pest Bear for over 7 years and am very happy with the service.
PestBear has been wonderful. They come out anytime I have an issue. Knowledgable and friendly
We have used Pest Bear for our pest control services since our house was built in 2017. We have been extremely pleased with their service - from the customer service rep scheduling our appt to the field technician performing the service. Everyone is friendly and professional and the technician is always on time for our appts. If and when we have any pest issues between appointments, Pest Bear returns to our home promptly and resolves the issue. Andrew has been our technician for the last year and he is very knowledgeable and thorough with inspecting and treating our home for pest control/prevention. I highly recommend Pest Bear.
We have a big oak tree in our front yard and that makes it really difficult for our grass to grow the way it should but the people at Pest Bear really try their best to do whatever they can to work with us on correcting it. I would highly recommend Pest Bear to anyone that has issues with their grass.
Thanks Pest Bear My yard looks great and I don t have any pests in my home!!
Justin is awesome. Very courteous and accommodating and knowledgeable. I highly recommend him and Pest Bear
The service is great! The technicians are always very courteous and professional. I have never had any issues with pests which is wonderful.
Thank you pest bear for helping us keep the pests out of our home. We have been very pleased with the services we have been receiving.
Have been using PestBear for years and am very happy with them. William is our guy and always on top of any issues. I highly recommend
Had to reschedule. They made it very easy!
Great service from the entire staff especially Eric Santos!!
They take good care of my lawn and communicate the applications done during the visit.
Very kind customer service
Andrew with PestBear is thorough, meticulous, and conscientious about his work! It s great to see pride in workmanship again.
Very happy with my service this company provides, the technicians are knowledgeable and helpful with any questions I have. Office calls are quick to get things scheduled and are super polite and professional.
The techs are very friendly and knowledgeable. They answer any questions I may have and always give us a heads up they are on the way.
They have been great. Grass is looking good.
Friendly and accommodating. Theyve always been willing to work with me and keep my business.
I am enjoying my service with PestBear. The attentiveness and customer service has been great. Thanks!
Great service and immediate if they miss your call! Quick to come back and assist with any issues! Tech is awesome and keeps us bug free!
Over the last couple years Pest Bear has helped out with the lawn and very friendly and helpful
PestBear has been wonderful! They come out if I need them without any hesitation. They are very friendly and easy to work with. Thank you PestBear!
Great Service
Been with Pest Bear for about a year now. After working to get my grass to greener than the weeds for many months, I asked my neighbor how he got his grass looking great. He recommended Pest Bear. Now my lawn is looking great and no more trips to buy more chemicals that seemed to keep the weeds green.
Very diligent and responsive for all of my pest and lawn care needs.
My pestbear experience has been amazing.
Been a long time customer. I receive quarterly interior and exterior pest services. With these services my home remains pest free. Technician is friendly and accommodating
Great service, from the office to the tech . Always listen to our needs and they provide outstanding service .
They do a good job.
been a long time customer and have ound their service, responsiveness, and products great!
I have been a customer of Pest Bear for over a decade. I am very impressed with their service, especially when there are times when extra help is needed such an ant problem or a rat problem. The cost is very reasonable and they always answer the phone on the first few rings.
I ve been with Pestbear for at least a decade now and they are thorough, reliable, and effective. Highly recommend!
Pest Bear customer service has always been first class. If you ask for something they always try to comply. If they have erred, they correct the problem without a hassle. Very happy with me
Great service- very kind professionals who respond quickly
We have been customers with Pestbear for decades! They are courteous and professional, and their service is effective!
Service person was polite ,knowledgeable, helpful and his treatment worked.
They have taken care of our home for 25 years. The technician who comes out is always thorough and leaves us a good detail of what he found.
I have always had amazing customer service with Pest Bear! Danny was extremely helpful when I called in. Great job!!
They provide excellent service. People are professional.
Friendly, professional and efficient. Always ask if they can do more.
Excellent service and technicians
Great company to do business with
I AM VERY HAPPY WITH THE SEVICES I RECIEVE FROM PEST BEAR. THE TECHNICIANS ARE ALWAYS POLITE AND CARE ABOUT THEIR CUSTOMERS NEEDS.
Pest Bear is very responsive to my needs great job. Away s Very responsive
Great service and very accommodating!
We have been with Pest Bear over 15 years, we have never had any major issues. If we have seen any bugs, They are out in a couple days to take care of it.
Pest Bear is consistent and communicate great! They are responsive and quick to come out if any additional needs arise.
Responsable and professional
Cleveland is always great. Very personable and knowledgeable
Spam and soliciting. Better run Google Ads services than disturbing Preset not real issues that noticed
Great Customer service! Benjamin was very knowledgeable and professional. Gave us a very clear plan on how our lawn is going to be fixed!!
Pest Bear hands down has been the best pest control company I ve ever worked with. Great price, knowledgeable techs and they are always ready to help.
Scheduled quickly. Technician communicated and showed up on time and was easy to work with.
First treatment today, fertilizer & weed killer. The technician came to the door explained what he was going to do . Very professional. The 5 star is for the service tech as it was just done this afternoon . The results won t show for a bit. Pricing is very reasonable too.
Will was polite and asked if I needed any information. We signed the documentation and he went straight to work. He did a nice job in the yard. I am looking forward to having the grass green again. Thanks for helping out.
Great service, they are knowledgeable, helpful and easy to reach.
Technician was very friendly and very helpful. He answered all my questions, and did a great job on my lawn. So far I am pleased with all the help that I have received from Pest Bear.
Chuck and Brad were very informative and great customer service!!!
PestBear Technician was very professional and showed courtesy to our home. Outstanding Job!!! Thanks
Ron came on time and called me before coming. He was polite and gave me details of what he would be doing. I like a family owned company.
Awesome first service! Technician explained everything he was going to do it my house and gave me tips and recommendations. Jessy was very kind and diligent.
Great service and made the appointment fast. Technician was professional and answered all my questions. Highly recommend.
Great service . Technician very pleasant and explained everything in detail .
So far so good. Received first Lawn weed treatment, fertilizer and treated for ants around the property. Stephen T. Seemed like an honest man. Ill keep you posted.
Yesterday was the first treatment of my lawn. The technician came to the door explained what he was going to do . He was very friendly and answered all my questions. I hope my lawn will look better than it does now.
Just started with Peatbear! I hope to see improvements with my lawn very soon! Very excited! More to come! So far all has been great, excellent customer service.
Great service! The technician came out to treat for bugs and install termite baits which will be monitored. I love the insurance policy included against the termites! Price is reasonable too! Overall happy so far!
Great job Ryan!!
They did the good job on my lawn fertilizer.
Great first impression. CJ was a great representative of Pest Bear. Nice guy, knowledgeable. Fast, easy, economically priced.
My wife was home for the service and she said the technician did a fantastic job
Professional and courteous! Tony is a great rep and informative
From start to finish, Pestbear has been a breeze to work with! Joe S set up our service and he was professional, knowledgeable, and all around a great guy! Our technician came out to treat inside and out, called with a follow up, was quick and efficient. The communication has been excellent! (My biggest fear in the universe is a roach so I take my pest control quite seriously!)
Super happy with the service I received. Steven was on time and very informative, ready to answer any questions!
Pestbear has been a one stop shop for both pest and lawn care needs for me. Their prompt response and detailed explanation of the problems and how to tackle them make them edge others in the market.
Great service. Always doing a good job. Im very happy with the service.
What an amazing company. So impressed from the office staff to the gentleman that came to service my house. Super impressed and thankful for their kindness and customer satisfaction.
The whole team has been very helpful and informative. I would absolutely recommend this business!
Great service and communication. Highly recommended.
Great service, tech is very knowledgeable and professional.
Tech was knowledgeable and answered my questions and worked on entire yard.
Pest Bear is a SCAM. We have been customers of Pest Bear for over 3 years for 2 separate properties. When we were sold the plan for our first property we opted for pest , subterranean and dry wood termite treatment coverage. We added a 2nd property which the salesman told us would be covered with the same plan. For over three years we made our quarterly payments and rarely ever called in for service. I would notice over the 3 years Pest Bear would raise our quarterly payments without notice or authorization and charge my credit card. I would have to call them and they would then move the payment back down. That is a shady practice and I had to start asking them to send me an invoice anytime they charged my card. For over 3 years Pest Bear never once seen termite activity in the stations according to them Unless I called them out when I saw termites. When I was sold the service they assured me a termite specialist would come out once or twice a year inspect the attic/crawlspace to make sure we did not have termites. They essentially want you to pay and never want to treat. Well 3 years later we had a termite infestation at our property due to their negligence. I called them up and they sent out a gentleman named Scott who said I was not covered for this termite treatment and it would be $3,800 to fumigate the house to get rid of the infestation. I then called management who had no idea what was going on. They could not furnish my contracts I signed when I started service and told me it was my word vs theirs. Oran Came out to the house and offered to take care of this for me . Spot treatments of borax in parts of the wall. I said Scott said we need a tenting and Pest bear should cover this as we have been paying for all of this time. They basically could care less and tried to walk back that I actually needed the $3,800 treatment. I had another real termite company come out and fumigate/treat the house for $2,200 so Pest Bear was going to make $1,600 off of fumigation services. Pest Bear should pay for this full treatment. Absolute shady business practices, they lie about your contract and they have no intention of actually treating your home. STAY AWAY. We have contacted a lawyer for their negligence and unethical business practices until we get this resolved.
My technician was polite, courteous, and very informative to helping understand the needs of my lawn and how what he would do to treat it. I want to commend Pest Bear for their attention and attitude to quality.
Excellent customer service team!! Always willing to go the extra mile to help a customer out when in need! I have been using them for the last couple of years and highly recommend them. From the billing side, to the tech side, to the management team they are always eager to help!! A true service customer friendly company!! Thank you Pest Bear!!
Great service, great price, all good!!!
Just stay away from this company at all costs. The pay is junk, work life balance is junk products are junk, They lie and scam all the customers, and The trucks barely work. In house management is the only good thing I see here. Upper level a makes it seem like they have never worked in the field. Stay away
They treated my lawn for over 8 months - always weeds, not sure anything was done.
I have had no bugs and no issues. Therefore, I am very happy with my service.
I Was in a mess. irrigation all messed up. PestBear came right away, Paul, Tod and Robert went to work on it and it was complicated, but they got it up and running. They care about their work and and their customers. I would highly recommend Pest Bear. A big thank you to those men that did one great job.
Pestbear & our service Rep, Paul continously go above & beyond to ensure that needs are met & exceeded. Great customer service & product offering!
Michael is great. Very courteous and knows what I needed. Very efficient and even told me products wont hurt my dog who has allergies. Super company!!
I pay quarterly and if I need them in between they will come out w/o extra fees
1. I have a no soliciting sign, and they ended up soliciting my house which is in a deed restricted community. This is why Im writing today. 2. The sales person put I have drought stress... This is wrong. I water every day because I have new sod. It has winter stress/damage. 3. My neighbors that Ive had Pest Bear in the past have had horrible service. Different techs every time.
PestBear was prompt, and the service technician was very knowledgeable and helpful. The lawn is already looking better, and its only been a little over a week since it was treated!
Very knowledgeable and friendly technicians providing good service.
The technician was very pleasant to work with. He was courteous and on time. Im very happy with PestBear and would recommend them to anyone.
Steve Tobias does an awesome job taking care of my lawn fertilizer & insecticide. Very happy with Steve!
Very nice people. My grass looked terrible before. Now it looks great!
Always on time and professional.
They do a fantastic job, always courteous and professional.
Pest Bear does our lawn treatments. So far happy with them. They show up monthly and are very informative. Positive
Lawn up keep
The company did yard winterization. The guy called me and told me what I needed to do once the yard was sprayed.
Yard we weed and pest control Initial visit-technician came within the four hour window that was provided. He was thorough with the paperwork and discussed what would and would not be be treated in the yard. Services
The tech that came out to inspect and spray my home was very professional. He was on time, polite and completed his work without interrupting my day. Would recommend to friends and family.
Had the yard service (fertilizer and weed control) performed. The technician, Frank, was friendly and really informative. I asked several questions and his responses were knowledgeable. Hopefully the grass looks better by spring! Confidence is high.
I got the lawn care and bug extermination. Robert serviced my lawn. He was very knowledgeable and gave me a lot of advice on how to care for my lawn. He walked me through what he was going to do and how I can expect my lawn to change over the next few months. I m still new to the service but so far I would highly recommend.
Lawn care
Reliable.
Great to deal with. Adam who comes to our proud always pleasant and shows up when he says he is going to. He does a great job.
Have been very pleased with pest Bear and have been using them for years.
We had them come out to take care of our lawn. We ve been satisfied with their service.
Lawn and Shrub maintenance treatment
We added the coverage when we first moved here and we are well pleased with the service. The service has been perfect and the workers have been great.
They always do a great job!
He applied weed control, fertilizer and bug control. He explained the service and was very knowledgeable.
I use Pest Bear/Lawn Bear to treat my St. Augustine lawn and I can honestly say that I have one of the best lawns on the block because of them. My lawn has remained healthy, green, and thick since I started using their services a few months ago.
Service delivery has been good.see my satisfaction ratings
Always courteous and professional when calls are made to the house. Great experience when dealing with office staff
Prompt and explained lawn service
I am very pleased with the services provided in my home by pest bear company. Looking forward for a longterm of very satisfied experiences. Thank you.
Do what they say they will do
They show up on time
Yard service
Pest Bear has been treating my home for years. If I see any insects, theyre dead! They also treat my lawn which stays healthy and looking sharp. Highly recommend this company.
Great service
Technician was very professional.
Lawn care
PestBear does a good job.
Steve came highly recomended and look forward to see what he does to repair what 2 other companies let die
We never see insects inside our house due to the thorough job the team does on exterior of home! We now are using their Lawn service as well.
I felt Colie was very thorough with the inspection.
Great service, great customer care, timely, responsive, PROFESSIONAL
They have sprayed my lawn for a year and taken care of several different weeds.
I believe in the end of it all Ill be satisfied
They do a great job. I also have their lawn care service.
Good Customer Service and I appreciate the fact that my pest service tech always closes the gate when finished.
Weed and pest control for the yard
Have used Pest Bear for 15 years. Service is timely and efficient.
Pest services have been fine...no complaints. Im less satisfied with lawn service. Ive discussed areas of concern with 2 different technicians and neither had a good explanation for what might be the issue. Nothing done thus far has resolved my concern. I have expressed this concern with the office and requested to meet with technician at next service scheduled for later this week. I almost feel like I need to start treating my lawn myself but Im paying for this service so hopefully I can get some satisfaction.
These guys have the best customer service you could ask for. Everyone is very nice whether its on the phone or in person. They are very knowledgeable and they dont mind answering questions or explaining what theyre doing or what could be the cause of an issue youre having. I do feel they care and try.
Great company!!
Great service!
No problems, they do a good job.
Services are very easy to schedule. We usually have the same technician come out and he is very friendly and professional. I like that I am able to have someone come out as many times needed without getting charged each time. Thank you!
Called and coming out next day.
So far, service has been very good. They keep in touch about the service and call me every couple of months to ask me about service and offer additional services. The monthly rate is better than my previous pest service. Positive
They fertilized and sprayed for pests. On time and good follow up.
This was the initial inspection & spraying inside & outside for maintenance.
Pestbear has been great for our Sprinklers. They were affordable and came out quickly. Toby came out and inspected and fixed our Sprinkle issues. He was great figuring the issues and fixed them quickly. Ask for Toby! He provided excellent customer service.
I have used pest bear for many years now. They do a great job. My only real concern is I pay for inside and outside pest control, and I am never home for them to come inside. So the inside never gets sprayed. Overall I value their service.
If you need a company that will speed recklessly, then change lanes IN the intersection and cut you off, these are your guys.
I don t use their services and I won t. They came when my wife and I were out of town this week and left their useless flyer inside our front door handle. We came back a few days later and because of the weather, their flyer got stuck to our door. I tried to clean what I could but some of the printing is pretty much etched into the pain and the sharpie they used stained it as well. It needs to be sanded and painted again. Thank you PestBear!
It a pest control company
They have been amazing. We have only had one issue with bugs over the years, and they were very responsive. Our guy Carlos is the best. Helpful and always happy.
Their drivers speed through our neighborhood on our private streets at about 40 mph. They would not be able to stop if a person or a child was crossing the street... Negative
Like what I heard when I was talking to them about prices
These guys are amazing! I had ants pouring out of my shower spout and could not figure out where they were coming from. Mike came out with his team and figured it out. I am no longer traumatized by my bathroom Thank you guys so much!! I highly recommend your service!
Have never had a problem with Pest Bear for the many years I have had them take care of my pest needs.
I have been using Pest Bear for over 20 years and have always been happy with their service. I seldom have a problem, but if I do, they take care of it immediately. The techs are always very courteous and check in each visit to see if I have any special requests.
Their people are very professional, very nice to speak with and do a careful excellent job
Pest Bear has kept the bugs out of my house for 5 years. In the event that a few do get in (this is Florida and I live in a conservation area), a quick call to Pest Bear and that are always quick to come back to re-treat.
I was totally impressed and satisfied as a new customer with the service I received today I would recommend pesbear to everyone I was also very much impressed of the professionalism and the knowledge that a young man with the name of Vinny service my lawn today I believe that he is an asset to your company
The best!
Shoving a flyer into my house and ignored a clear no solicitation sign!!!!
They went out of their way to meet my expectations I appreciate your professionalism thank you
The yard has never looked better. My technician is professional, communicates effectively, and listens when I have questions.
Michael, my technician, listens to my concerns & addresses the issues. He always calls about 15 minutes before arrival giving me time to take the dogs out before he sprays my yard. Michael has always been courteous & professional.
Nice people, good service
Our technician is very knowledgeable, polite and efficient. We have one of the nicest lawns in our neighborhood. We are extremely pleased with the service when something has cropped up for us to question and again the staff is knowledgeable and considerate.
I use Pest Bear for both lawn and pest control and have been very pleased with their service. The tech people have been helpful and informative. Definitely recommend.
Service is outstanding. The individual conducting the service call contacted me prior to arrival. After arrival, the individual went over the process and even gave us extra steps to take better care of our lawn. I appreciate the level of professionalism and hands-on service.
Peat bear is your go to lawn fertilizer and pest control company we have had two other companies treating our lawn and pest bear is by far the best!! Our lawn looks outstanding!! Our tech steve is an awesome person, calls before he comes over and explains everything that he will do all while addressing any concerns we might have. All in all a top notch company, couldnt be happier
Very professional and through service. I m looking forward to seeing the results of my yard. Highly recommended!
They burned my grass
Always friendly service! They make a courtesy call everytime before they come out to see if there are any specific things we wanted addressed besides our normal service.
I have been with Pest Bear for over five years, they are a very professional company when it comes to lawn care pest control termite control and lawn fertilizer. I highly recommend all of there services.
Our experience with PestBear has been great. The pest control service has been effective, all their staff are friendly and I would highly recommend them to anyone.
We have had Pestbear since 1998, here in Florida. We have had some awesome techs - Josiah, Paul and now Justin. They have been very responsive, always professional and most importantly they have all liked our puppies!
Very professional, from the guy that does the service to the girls in the office. Always keep me informed about their visits and when the next one will be scheduled. Great group to have on your side for lawn care.
We have been very pleased with the service and the service man that does our lawn. He has always been pleasant, professional, and knowledgeable when we have a question. I would recommend PestBear To my family and friends
Very professional and helpful and friendly!! However I still have bugs but then again we do live in Florida. At this point in time we would like to cancel any future appointments. Thank you
Technician is always on time and very courteous and keeps me informed of what he will do
Technician was very professional, clearly explained the treatment process and offered helpful suggestions. Great service, dependable and my lawn has definitely improved. Thanks PestBear.
I have been using Pest Bear for about 4 years now. My yard s is one of the best in the neighborhood. The service representative is always reliable and accessible. I have tried other services in the past, but none have provided the quality of Pest Bear. I highly recommend this company.
I use Best Bear for my insect cares. My service person, is Robert who was such a pleasure. I learned a few thing from him. Like a queen controls the servants who extend out to get food to bring back to her Highness. The queen lives in a hive which they march to bring the bait and the Queen eats it and dies off and also the servants. He loves his job which you can tell how excited he is explaining the process. What a joy. Compared to other service people.
Very professional. Call ahead and explain what they treating lawn for.
We are very happy with Pest Bear. We have used the company for over twenty years. All the service technicians do a very good job.
Have been using this company for the last two years an am continuing to use them at my new home. I am very happy with Pestbear!!
Always ahead of schedule, professional and friendly!
Pestbear is always on time and Paul was great to work with. I would recommend them to anyone looking for a good pest control company .
Knowledgeable, personable and pleasant staff.
I have used the Pest control service since 2010, the company has had its ups and downs through this time but they are way better than their competitors for the price I pay for the home pest control. I still feel there is room for improvement.
Excellent timely service from a company/representative I can count on. He addresses all of my issues in a fast and professional manner.
These guys have knocked on my door 6 times in the past month. Both guys are very nice, but Im trying to work from home and they are constantly bugging me about using their service. One time I understand, even though I dont like unsolicited knocks, but 6 times is ridiculous. The two guys who knocked on my door were very respectful and I understand they are just trying to get business, but its getting really annoying. I gave one of them my phone number the first time they knocked (big mistake) since they were really pushing for me to give them a credit card on file, and they called me 8 times in one day. Then some other guy, I think his name was Chuck, called me from a different number (because I blocked the other number) and was very disrespectful to me. I work with clients of my own and would never talk to them the way he spoke to me.
We love our PestBear guys! They show up when they say they will and always take the time to make conversations and ask us about our life. I hate bugs and theyve went above and beyond to help us feel ease with the many different pests we find in FL. We even had signs of German cockroaches, they did a full spray and I was very impressed with how many they got. Their customer service is good, shout out to Alex our pest technician! He is the reason we stay he takes great care of our house!
Not worth your time hire someone else
They have been doing my yard and exterminating. No issues at all.
Communication horrible, service horrible, promises not kept. Over-priced.
I ve been calling them but nobody picks up
We have been using pest bear for about 3 years now. We are very happy with the service. I would really like to say the tech who comes to our home Alex is amazing he is such a nice guy and is very knowledgeable. This company is very lucky to have such a great guy on there staff.
Lawn care. Service is good. Very professional. Would recommend them to others.
I ve used them for termite/pest services and lawn care for several years and have been very satisfied with their services.
Very good
Will was very personable and informative
Great service! Very professional! Great experience! Positive
Very happy with PestBear. Service technicians are always polite and profession.
On time and profession
Good
They always clean the spider webs and keep me informed about the status on termite traps. Happy with them so far and it has been three years.
Great customer service. Have not had any issues since using pest bear for our home needs.
So far they have come out twice and it has been great. They call before coming and let me know they are on the way. The guys have been friendly. I would recommend. Positive
Great service
Very good company, using them for about 15 years! No complaints at all. Very efficient and respectful.
Serving my house for 7years,very professional and very serious work attitude,we were very impressed with the gentleman Chalie.
We just started using this device and they have communicated with us every step of the way. We always get a call to make sure all services/pricing was explained correctly before being charged. The tech that comes out always gives a call and leaves a voicemail with their current status. So far service has been very great! Highly recommend!
Great customer service.
I don t have a pest problem so they must be doing something right
PestBear is very dependable and easy to work with.
So far so good
Good Service
Very professional with quick response to concerns
Technician was very informative.
They provided me with lawn care, fertilizers and nutrients to help my lawn grow, which was very much needed with new sod. They were very knowledgeable and explained everything they were doing. What I enjoyed most is they did not pressure you to purchase anything, just simply explained what else they offered and gave me the option to add on whenever I would like.
Lenny was very good
Buyer beware. These people lie to you. Dont trust them. Salesman says one thing and corporate says something else. They said they would come back out and retreat the yard but didnt. Showed up on regularly scheduled treatment unannounced and billed me for the treatment.
I love my service with Pear Bear. Whenever I call for service, they have a quick response time.
I hired the company specifically for spiders, which I was told will be taken care of. The sprayed twice and still seeing alot of spiders. But after spraying the second time, they decided to tell me it doesnt work for spiders. Waste of money, they will lie to hook you. Dont waste your money.
Absolutely terrible customer service, technicians show up with no notice, leave no invoice, and dealing with local branch/corporation is a nightmare highly do not recommend this company
Our lawn looks worse than what we started with! As a new build, we had problems with dead grass and broken sprinklers. They were supposed to check the sprinklers and never did. I have more weeds growing than ever before. Customer service was good but the product is bad.
PestBear is the parent company of Economy Pools. We were invoiced by Pestbear, so wanted to share our experience with this organization. Zero communication, pool was Green for 6 weeks before we had to cancel service. Calls went unanswered, tech was useless. Our pool started turning green. We asked the tech when he was here and he indicated he would shock it. Next week, pool was still green. Week 2 pool was very green and called company multiple times with no response. Week 3 pool was disgusting and talked to on-site tech again. He said that our salt generator needed to be cleaned and he keeps telling his manager. Called again and left messages with no response. Week 4 finally got someone on the phone and they indicated they would credit us for the month and that he would find out about salt generator issue. Said that the tech should be able to handle the salt generator issue on site and wasnt sure why it wasnt done. Told me hed call me back with a resolution. Never called back. Week 5, pool still green and now had sand in the bottom the pool. Week 6, was home when tech was there and he said it should start getting better soon. Asked him about the sand and he said it was probably DE. Asked him why he didnt let us know last week when he was there and he said its not my fault. Told him not to come back. We received an invoice a week later. My wife called and their first sarcastic comment was Whats the matter, cant pay your bill because of COVID? She explained the situation above and he said he would note it on the account. Just received a letter from collections for $150. Not sure how these people are still in business with this kind of service.
Great service
Cheap, but dont expect any improvement on your lawn. Is more for you to say that you doing something. All the neighbors that uses pest bear is clear how bad the lawn looks like.
Decent pest control company. Not great tho - poor communication and average results.
Soliciting at non-soliciting neighborhood without wearing a mask. Pest control certain dont control virus.