Logan Extermination Services in Logan
110 W 1700 S, Logan, UT 84321, United States
About
At Logan Extermination in Cache Valley, we are dedicated to our customers. We have the knowledge and skills for our customer's lawn maintenance, pest extermination, and shrub trimming needs. We can protect homes and offices from pests like bed bugs, termites, and spiders. In addition, Logan Extermination can provide year-round lawn care which includes weed prevention, lawn fertilization, and insecticide treatments. We have organic, natural pest control products available upon your request. Our team is happy to offer child and pet safe services as well. We have the best and most experienced pest exterminators and lawn care professionals in Logan. We also provide holiday light installation if you want holiday cheer without the tears.
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They get our Christmas lights up and working great. Thank you Rocco and your partner.
Review of Logan Extermination I’m not outright telling anyone to avoid Logan Extermination, but after my experience, I would strongly recommend looking elsewhere for pest control services. From the beginning, the scheduling process was shaky. I was told they might show up on the scheduled day as they were trying to “fit us in,” and if they didn’t, it would be a couple of weeks before they could return. That lack of commitment and communication felt unprofessional right away. I should have trusted my gut. On the scheduled day, the technician arrived, knowing no one was home. Our doorbell camera showed the tech knocking, then spraying briefly around the garage door, before quickly retreating to the truck after only a couple of minutes. Now, we have eight cameras around the house, and not a single one captured any further activity. Apparently, this technician has ninja-like abilities, managing to treat the entire perimeter of the house in under 4 minutes without being detected—or, more likely, he’s dishonest and failed to perform the service he was hired to do. Two months later, we received an invoice. Naturally, my wife and I were confused since we knew the work hadn’t been completed. Thinking it was a mistake, we ignored it, only to receive a threatening letter later, warning us that they would send the invoice to collections. I then spoke with Tammy, the store manager. Let me just say, dealing with her was an experience in itself. Despite explaining the situation and stating that the technician didn’t complete the service, she was dismissive and rude, insisting that her technicians are “honest.” Instead of investigating the issue or offering any sort of resolution, she stood her ground, essentially calling us liars, and stated she’d just send it to collections. She didn’t care to acknowledge the possibility of a mistake, let alone a solution. To sum it up, Logan Extermination offers poor service, worse communication, and abysmal customer care. Mr. Anderson, you really ought to take a hard look at the people you’ve entrusted with running your business. Between dishonest employees and a store manager who couldn’t care less about resolving issues, you’re setting yourself up for failure. And to Tammy—may your day reflect the kind of “service” you provide.
Austin Whitehead was extremely efficient in applying the spray to our lawn. He was aware of the weed growth and addressed this problem. Hope he is always the agent to service our lawn.
Ben has been to our home a couple of times now for pest control and has been very helpful, thorough and professional. He has excellent communication skills and goes the extra mile to ensure our satisfaction. Would recommend him any day!
What a rip off. Paid for nothing. Being a first time homeowner and having to address pest issues myself and being completely unaware of expectations of hiring an exterminator. You would think it's a pretty straight forward task. Call a guy, they come out and spray, let them know if you have any issues, they come back out... apparently NOT! Called Logan Exterminator for spiders ants earwigs and wasps in our new home. Paid $95 for full inside outside spray. Was told to wait 2 weeks after initial spray to see if bugs were killed properly and were told it may get worse before they go away...no mention of guarantee windows...called at 2.5 weeks, just to make sure I was not calling back for nothing, to let them know the wasps never went away and that they had gotten worse. Was told by the girl on the phone they have a 7-10 day guarantee and that we were outside that window. WTH!!! 7-10 DAY GUARANTEE FOR BUGS????? When I told them the tech told me to wait 2 weeks she staggered, backtracked and said she had to check to see if we could get a respray and would call me back. Got a call when expected and scheduled a free respray 1.5 week later as per their availability... no further mention of guarantee guidelines or restrictions. Tech came out and sprayed 3 areas that were heavily active with wasps. Assuming each visit had the same guarantee timeline of 7-10 days, after 7 days 2 of the areas still had heavy wasp activity so I called to make sure I was within the guarantee windows. I was then told the window is 30 days but they tell you 7-10 days so they have time reschedule within the 30 days window... nothing but lies and deceit.. AND now am being told they only allow 1 respray without paying again. Needless to say, I will not be paying for another respray only a month and half after initial spray AND I won't be using their service nor recommending them to anyone else. Don't waste your money or time. They will charge you for nothing and expect you to pay again to fix what they did not do in the first place. Bad business practices and deceitful employees.
I’ve always done my own lawn fertilizing and maintenance. This year I decided I would pay the money to have someone else do it. SO GLAD I DID! My lawn has never looked better! They always told me when they were coming and when to water after. I couldn’t believe how much I saved having them do it! It was cheaper to have them do it than me do it myself. I had lots of spiders inside my home so they sent someone out to spray inside and the spiders are long gone. The workers are very trustworthy, safe and friendly. Wish I would have started years ago. I’ll be using them every year.
Hayden Rich and the team at Logan Ext. have done an excellent job spraying our apple tree for coddling moth. They have been dependable and helpful with expert advice about this and other fruit trees on our property. Efficient and high quality work!
I prepaid for annual lawn care. They have been out to treat my lawn on time. Their weed killer is not effective. I have called several times to ask them about treatment and they have told me they do not have the correct product to treat weeds when it is over 80 degrees. I would think they would get the correct product. I paid an additional fee to have them spray for ants. They sent someone out twice to try and kill them and we still have tons of ants. I could not recommend them for the services that they contract to do. Lawn looked way better last year when I was just buying stuff and treating it on my own. I will be using one of the companies my neighbors use in the future. Their lawns look great.
Dang they are so knowledged.
Great Christmas lights and professional service!
They did a great job with grasshoppers.very reasonable price
He was great. On time and very professional. Great job.
Excellent Service
Was very helpful and educated on the problem of our trees.
Ive been a satisfied customer of Logan Extermination since 2016. I really appreciate how friendly, conscientious, and thorough technician Jayden is.
Very attentive and thorough in their tasks
Quick, timely and friendly
Always friendly and polite. Do a great job!
Ben arrived on time, called me to let me know that he was there and what services he planned to do for us - fertilizer and Humate application for our lawn. We discussed a few trouble areas that needed extra attention. I appreciated him taking the time to visit about what needed done. When he was finished, I received a text that he was done thanking me for the opportunity. When I arrived home, I could see that he had cleaned up any excess fertilizer and things look tidy. Great job.
They inform me of when they are coming to spray my apple trees so I can make sure my yard is ready for them. coming to spray my apple trees
We ve had some lawn and tree issues, they have always been great to diagnose and help us fix the problem.
Very f Very much Positive
There billing department is an absolute joke and they lose payments! Beware using them
He was on time and prepared to do the wrok requested.
The work was timely, efficient, and of professional quality. Would highly recommend do others.
Jason came out and did a pesticide application he was professional and explained the situation well. We appreciated the heads up that they would be in the area and asked if we wanted an application. Overall, great experience.
Thanks Ben for being efficient and knowledgeable!
Logan Extermination has been our Go-To company for bug control for years now. I would highly recommend them to anyone.
Garry is great to work with for pest control and extermination in Logan Utah and Cache county. Friendly, professional and thorough. I will use him again for fertilizing and weed control too. Positive
I dont usually leave bad reviews, but I wanted to save someone else the trouble that we did with our lawncare. We used this company the last two years for our fertilizing and weed treatment for our grass. They destroyed our grass. We did our own care for 4 years and had beautiful grass. We just decided to support a local business and let someone else do it. We regret doing this. They did our lawn that first summer and it seemed fine at the time, though there were more weeds than we thought there should be, and then after the winter the snow melted and our grass looked terrible. It had no green at all in it. We were baffled as to why it looked so bad, because all the other lawns in our area were greening up. We even had a neighbor approach us at church and ask us what we had done to our grass. We contacted the company to let them know that we were not happy because this had never happened before. They assured us it was because of the weather... even though no one elses looked that way. Unfortunately we had already pre-paid for the year at this point, so my husband decided we would give them one more try. We regretted it. The service was terrible. Their techs would come and spend hardly any time spraying, they would skip spots and they would lie about it. I was extremely frustrated when I forgot that they were coming and I had left my house to run an errand, and I had left the windows open and my backyard was covered in kids toys, balls, and a brand new water table with its new toys. I came home and they had sprayed all over my kids stuff and with my windows wide open. I was extremely upset (obviously) and when I called to talk to them about it, the lady in charge was extremely rude and very impolite to me. She told me he picked up the toys before spraying and then put them back... I am so sure. They were all in the exact same spots they had been before I left, and there was little tiny balls all over the yard. Probably more than 20 toys around the yard, the box from our new water table which I knew for a fact that it hadnt been moved. And I told her that even IF he had done that, he would have still just dropped it back onto poison, and that it was not appropriate to spray with all my stuff out and my windows open. They did not apologize, she just told me it was MY fault because I should have been ready for them. I understand that I was told 3 days before, but as a parent, we sometimes forget some of these things with the several other things we are trying to remember and yes, it slipped my mind. I will admit that I should have remembered, but never is it appropriate to spray poison all over someones childrens toys. I would have been fine if they had to skip that service and do it at a later date, but I was not ok with this. She was very un-professional and rude. The remaining services left us very un-impressed also, and our grass looks just as terrible after this winter as it did last winter. We would NOT recommend using this company for your lawn services.
We have used Logan Extermination for years! Garry does a fantastic job every time!
SLOW DOWN!!! Stop speeding through residential neighborhoods with children in them!!! The speed limit is 25 NOT 40! I see you speeding again I m calling the police!! 11:00 am April 26 2022
Provides great lawn services
Always keep you informed.
I use Logan Extermination Services to control mice and bugs both for the interior and exterior of my house. I also use their loan treatment services. Jason and many other reps and employees have been great to work with. I have noticed the evidence of their hard work (dead insects, dead mice, and a really healthy lawn). They are courteous, and listen and respond to my requests.
Called them up and had an appointment within 24 hours. They showed up and finished within 30 minutes, havent had trouble with bugs for months. Very professional, and not extremely expensive. In my opinion, you get more than what you pay for. Highly recommend them to anyone!
I really liked that I was informed the day before they showed up. The price was fair. They did a good job with the trees and cleaned up all the trimmings. I ll definitely use them next year.
I mean I heard good things, but unfortunately never got to experience anything as twice they didnt show up, didnt tell me why, didnt tell me when they would come back. Just no called no showed no reasoning. Then I randomly get a message saying they will be here on said day, I call to confirm, and still they dont show up. I get things come up, but when you twice tell me your coming then ghost me, thats unprofessional. I wont use them again and will definitely take my business elsewhere
They came on time and sprayed my property for insects and weed control, very affordable and effective.
No bugs or mice at our place! Our tech, Garry takes good care of us!
Garry has excellent customer service and crawled through our short attic to see what was making noises up there.
I have a trouble spot in my lawn that appears every year. Every year I ask about it. Every year, my technician respectfully listens to my concerns, reviews what we have tried, suggests new plan of action to try. I appreciate that he is resourceful with his suggestions and thorough with his explanations. He also explains the cost of other services I might want to use like spraying for grasshoppers. I really feel comfortable with the man they send out to my house.
Gave me a date and time. I scheduled my day and they didnt show up. I called and they didnt have my name anywhere. Said they werent even in the area. I called another company that had always treated me and my clients right, with decent prices. You asked!
Very reliable, courteous, will follow up with additional services when needed. Update: Needed to update and give a shout out to all the technicians. Each individual continues to offer professional services maintaining a respectable demeanor and always with a friendly greeting. The text message service allows time to prepare for treatments and anticipate arrival. I m pleased with all the services.
They are the best Gary is the greatest of all I tell very one to go to them
We have used this service in Brigham City since we had an infestation of elm seed bugs. We now have them spray 3 times a year. Great service, Garry is knowledgable and does a thorough job!
Gary is awesome! He does a great job and is very knowledgeable, friendly, and helpful. I 100% recommend him, he is my go to guy for any bug problems at my house and also my investment properties. Im always happy with his quality of work and fun-loving personality. Such a great guy!
We had bed bugs in 2017, and payed big bucks to get rid of them. Unfortunately it was us who eventually got rid of them ourselves and not the exterminator. Dont hire these guys for bed bugs, youll pay to much and then they are rude about it too when you are like excuse me the bugs are still here.
The guys come out and spray our lawn for bugs and weeds. They are great to always make sure they understand what we need and want instead of just spraying. They provide a quality service for the price.
Garry was so helpful. He listened to my concerns and was thorough in his observations and treatment. I really appreciated the phone call letting me know a more specific time of his arrival during their estimated window. Price was reasonable for services received. Will definitely use again.
Wonderful job repairing my outside Christmas tree lights.
Crooks!! Claim we signed up for their services but never did. Then they claim they did an exterior spray in the fall. They didn t! The explanation I got is that they come to spray but only if I DON T call!!! Don t use these crooks!! Negative
Very prompt and accommodating!
Garry was outstanding! As a first-time customer, he was patient in explaining the chemicals and the process used for the outside general insect treatment. He was very thorough in ensuring excellent coverage of the target areas, and he even took the time to spray our mailbox on the curbside. He went above and beyond. I hope hes the technician that comes for all future sprays!
These guys are great to work with! From the phone calls to the office, to the professional Techs. They are always very knowledgeable and do a good job. My lawn and my trees are healthy and look great year round.
Trevor did a great job and even took time to listen and look over the trouble spots in my yard
Technician Trevor did a great job today. He was punctual and answered all of my questions. Thanks for your good work in helping us maintain a beautiful yard.
First off, extremely friendly! That really matters to me! He seemed to knock it out quick. I was very impressed! Robby was just so kind. You have a new customer for sur !
He called us the day he was coming. Was on time. Answered all our questions. Very professional. Great service. Positive Responsiveness, Punctuality, Quality
Levi is fantastic and goes above and beyond to make sure you are satisfied with their service. He is very thorough and we have been extremely impressed with their quality work and costumer service!
They are great, they take care of pest control, & lawn services.
So apparently killing my entire lawn is what i wanted thats what they tell me at least. Maybe I was unclear they say they sent a text never got it so yeah be wary double check tripple check. On a positive side there coverage was perfect.
I really like the friendly service and each technician seems to know what they are doing they measure out the amount each time. I really appreciate the attention to detail and pointing out that there might be a problem area or listening when I say, I think we might have a problem could you check it out. Thanks Christian for your good work
The employee was friendly and was very thorough in apply fertilizer to my yard.
I have used this extermination company for over 15 years and they are through, professional , fair rates and fast scheduling . I Highly recommend this company They give 5 star service
Quality lawn treatments. Reliable service.
Stay has done a great job. She is fun to talk to each time she comes.
A+++ Ive searched Cache Valley all the way to Provo over the last 20 years, Trying 10+ different extermination companies, trying to find one that actually accomplished what they advertise. Logan Extermination has ended my search!!! A+ they are thorough. Professional. Fast. EFFECTIVE!! they dont skimp on products. They do what I paid for!! Prices are comparable to everyone who does this kind of work but the difference is THEIRS WORKS, were the others dont come close to their quality. I called one day at closing time, terrified to move cause of a spider, and someone was here the next day!!! The next day Thank you Logan Extermination..for simply exsisting. For the guys who spray so thoroughly. For what you charge. Just.. THANKS!
We have used this company for years and are always happy with their service. We have been able to get appointments within a week and the men who come around to do the service are friendly and courteous.
Look at out great lawn at our house and our business and you will see the quality service Logan Extermination offers. Everything is taken care of automatically and professionally. Nothing to worry about and no need to follow-up, just great, professional service. And we also use them for pest extermination at our home and at our business. We used to be plagued by basement spiders, but since weve been using Logan Extermination, the problem has been solved. Thank you!
We have been INVADED by box elder bugs this year. The south and west sides of our home were unusable. Robby stopped by exactly on schedule and in no time had this plague totally under control! He is a consummate professional! Thank You Robby! We have used Logan Extermination before and are always pleased with their entire operation.
Great company! Awesome employees and quality work my lawn look great!
Made an appointment for pesticide application was told theY could get it done in a few days. They did the wrong house and two cancelations later I m told it will be 17 days from my first call before they will try to spray my home again. When there is a mistake or cancellation you should be first up on the next days work not bumped to the end of the list over and over.
Logan Extermination Services performed a very thorough and impressive extermination service for us. Robby, the technician, arrived early to begin exterminating our bugs inside and outside. He is one of the most respectful and knowledgeable technicians that has come into our home. He explained the process every step of the way. l highly recommend Logan Extermination Services as they are efficient, polite, and communicate well with us! I appreciated that they worked around our time schedule.
Friendly staff and extremely helpful with all of our Pest control needs. Would definitely recommend to family and friends!
They were awesome! Killed my voles, greened up my maple tree, and did great wiping out my weeds. I ll use them again!!!
Great people and service. Never had a problem and have been using them for years. Inexpensive as well.
In the past Logan Extermination did a great job and I never had an issue. This time they came out to spray but the spray did not kill the ant and other bug problem I was having. I called back to reschedule another appointment, they never showed up or even bothered to call me. When I called to ask why no one called or showed up the gal told me one of their guys quit. We rescheduled for another day and the same thing happened, no one showed up and no one called me to say they were not coming. Called and spoke to the manager Tammy, she was a bit rude and blamed me saying they did call and they did show up, that I never answered my phone or door. FLAT OUT LIE!!! My husband and I were both home both days, turns out they had the wrong phone number, which I can understand that mistake, but no one showed up twice! I did business with them before and they had my correct phone number, so not sure what happened regarding them having a different phone number? I will never do business with this company again, they are rude and not once did Tammy say sorry. Do not throw your money away when their chemicals cant even kill ants or spiders. My husband purchased an over the counter spray and that cost $15, and it worked, better than spending $75 for them to spray just the outside. Save yourself the money and the hassle dealing with the rude ladies that work there. The guy Gary that works for them is a great guy and he does a great job.
These people require you meet their schedule when they make appointments. So after you have rearranged your day to meet their requirements they DONT show. Nor do they call. Unprofessional. Discourteous. Lazy. Thoughtless of YOUR time.