2305 Gulf Fwy S, League City, TX 77573, United States
TruGreen provides local, affordable lawn care in the League City area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our League City community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 281-316-1484.
Mark was pulling out of my road as I was pulling in. I got his attention and asked if he did my yard. He said he couldn't because the dogs needed to be put up. He turned his truck around and completed my service! We spoke as well. He was very kind and professional! 10⭐️
Today was my first treatment with this company. Ashar R went above and beyond what I expected. She went all around my property throughly with a brush and removed all the insect nests before she sprayed. She was very knowledgeable about insects and lawn care. A great first impression for sure.
John with True Green serviced my yard for fungus and weed control. He was extremely knowledgeable! He laid out a plan to take care of my issues. He communicated very clearly how he would restore my lawn to look healthy again! Thanks John - Great Job!!!
I’ve used TruGreen for years until recently. I made more than one complaint about the techs not spraying all the square footage. The complaints included not having two techs on my property. Also, called the corporate office twice. One day I called to get my lawn service rescheduled and was told one of the techs I requested to not come to my home was going to come. I asked the Rep how could this be and if my request was in the system. She replied yes but a higher rep said it wasn’t in another system. I was put on hold to ensure it was in the system. TruGreen sent a different tech. This tech knocked over the property in my backyard, left his sweaty towel on my lawn, bawled up my receipt and it was ripped off, and didn’t spray the whole square footage. I contacted TruGreen for the third to fourth time within weeks. I requested a lawn re-service and to speak to a manager. I’ve spoken to two managers about my bad experiences ( I have notes that include the names of all parties involved). On the day of my re-service, the same tech I requested not to come to my home was at my home. I texted David and asked why was he there. He mentioned the other tech and didn’t know. I asked if he read the notes in my account and he did not. He mentioned the tech availability over another tech and that was the reason for him being at my home. His lack of attention to detail is unacceptable. After canceling the service a Rep left a voicemail and sent me an email saying one of the managers was coming to my home. This was alarming because I told the manager to not come to my home. I emailed her back asking if she read the notes in my account and if the manager came to my home I would call the police. This company personnel need training. They displayed a lack of customer service, system efficiency (read account notes), respect for customers' personal property, and integrity.
I have used Chemlawn for a number of years. I can honestly say I’ve never had a manager or a service technician who has given such attention to detail on my lawn. David was knowledgeable, communicative, and accessible. I couldn’t have been more pleased. I am aware that he is a manager, but I wish I had him every time! He’s phenomenal!
Genaro is my guy from TruGreen. He is awesome! Always smiling, friendly and helpful even in 100 degree heat! He has answered all my questions and made great suggestions without being pushy. Our yard looks so much better now. All of the horrible burrweed is gone! I can walk in the grass without fear of stickers! Has definitely improved our yard so much!
Had our first treatment today hope it helps. We have had to re-sod a large area in our front yard about once a year for 7 years. Learn would look great for awhile and then back to no grass.
Save your money. We have never used a service like this. Our lawn guy always has put the chemicals before. Never has our lawn looked so bad. They over fertilized our lawn and never got a handle on cinch bugs. You can tell by the pictures that they missed spots. Our neighbors yards, who do not use a service, look much greener. So disappointed.
Always on time and yard is looking better
Claude N was excellent and professional explaining about the insects which invaded our Sago Palms. He also made sure gates were closed so the pups couldnt escape!!! Thank you!
Steven K. was very good at explaining everything and answering my questions. I am looking forward to watching my lawn improve.
Very good
Claude always does a spectacular job and is very professional and knowledgeable.
Great service at a great price. No weeds, no fire ants and no mosquitoes.
Fenton did an excellent job on my service with a detailed summary of observations he made and he also provided recommendations. Great customer service!
Nice fellow and quick application to our lawn.
My experience with trugreen has been very positive
We used TruGreen lawn services at multiple properties and all have shown the same level of expertise and produced beautiful grass and shrubs
One-time, completed services and explained what was provided.
Ashar was polite and professional, right down to looking out for the fishes in our little pond.
He rang doorbell yo let me know he arrived and was polite he finished and was gone before I could get out to see what the process entailed well under 10 minutes not certain what he treated but I assume everything was done.
John D was professional and very informative
Juan is the best
Technician was very informative, great job
Juan is very informative and always does a good job. Takes time to answer all my questions.
Friendly, professional
Genaro (technician) came out and took the time to hear my lawn concerns and what to do and expect in the next 2-3 weeks. Put me at ease. Ty Genaro
My lawn looks fantastic! Genaro B. is the best! Very thorough! Great customer service skills!
Totally satisfied
Great service
Genaro B performed in a professional, efficient, and friendly manner, as usual. He is the best.
Joseph was professional and knowledgeable. What he knew about he discussed and what he did not know he stated as much.
Arrives promptly, very polite, and very detailed about what his objective is. Excellent!!!
Very pleased with the service received from TruGreen. I would like to know a bit more about the service for that day though. I kept my dogs in a little longer than expected. Otherwise, beautiful professionalism!
Very pleased with the feedback I received. Always on time. Tech today took special notice of our Crepe Myrtles.
Damascus B was very nice, professional and helpful about caring for our lawn. His device was Excellent!
Professional and Friendly
My Specialist, Genaro Banda, does an excellent job on my yard and is extremely polite and professional to deal with.
Efficient and professional in applying the insecticide. Arrived promptly and went to work after announcing his arrival and intent.
They do good work
Juan is so knowledgeable & courteous!
Juan did an excellent job explaining the entire process and answering all of my questions.
Ruben applied September weed control today. Very courteous and thorough. Yard looking great this year.
TruGreen, always an excellent service!
The technician was very cordial and attentive to my large yard
Genaro was very thorough during his application of granular fertilizer today, 1/19/24. This was posted by Jean B. Moore.
Great service! Carlos yea! James did well
Great service, very professional and always provide excellent after care recommendations
Generou Banda did a great job and answered all my questions. A people person and very professional.
Precise details with professional attention
TruGreen has done wonders for my yard this year...wish I had done this sooner.
Excellent service
The Grass is Greener at my house
Excellent job.
Just wanted to say Rudy was very polite and knowledgeable answered all questions I asked TruGreen is lucky to have good specialist like Rudy
John is an outstanding friendly fella that knows and cares about his customers! He vowed to stay on top of my lawn until it recovers. Thank you John D.
The guy showed up and we spoke about the yard. He recommended a moss or soil type to put in bare spots to help grass come back. He didnt put the name in the visit review. He was very helpful. He said about IRON on the yard to help color. Never saw that put down. ??
Very thorough Yard looks great my neighbors Have complimented about how great it looks
Excellent costumer service, very good aeration , the lawn needed it! Thanks Connor
Levi did a great job applying the product to my lawn. Assisted with ideas for my drainage issues. Let me know what to expect on the next application. Comfortable to talk to
Fenton explained the application and next steps. Very personable and professional. Great job.
Jason was very knowledgeable, courteous, and performed a very through application.
On time and did a good job.
John is always great and our lawn looks amazing.
He did a great job.
One star because it won t let me put zero. Customer on autopay for over a year. I was told I was given services for a set price agreed upon when I first got started. I joined autopay since I was rarely home when technicians were there and I wanted to remain on top of billing. When I chose to cancel services over a year later (went through drought, not their fault), account was closed and I was told all was well. Cue a debt collection bill 2 months later saying I owed money. I was not told this on the phone when deactivating my account, nor were any bills or messages received from TruGreen. After talking to 2 different TruGreen service reps who said they thought it was an erroneous bill and that they could see I paid monthly for over a year, I thought I was good. I was told a note was put on my account for management to review and correct. However, something told me to get confirmation to be sure so I called back and was referred to the billing department. The billing department says I DO owe, an even greater amount than the debt collection bill I received in the mail. The explanation was my monthly autopay did not cover full services provided. This was odd to me as I never SET an autopay default amount, I thought it covered your monthly services. I also did not show any balance on my online account and was never sent a bill or notified of outstanding balance during my whole time with TruGreen. Furthermore, when I discontinued services, why wasn t I told of a balance? I was extremely displeased as there was no explanation and they offered to have me pay just a portion of the remaining balance as a compromise. I did so, but I was so frustrated I was paying for something I did not understand that I requested to talk to a supervisor. This led to confusing explanations about how autopay works and NO explanation on how 3 customer service reps could not understand why I had a balance or tell me if I even had one. She offered to waive the supposed outstanding amount I had just paid. Well guess what? Lo and behold I just looked the amount charged to my card 2 weeks ago has not been credited back. So NO resolution, terrible customer service from the top down, and I am still out an extra $198 when I paid monthly faithfully for over a year. Please avoid this company at all costs. Nobody is on the same page, and fair warning if you are on autopay they will say it doesn t cover your services. I have never heard of such a thing with autopay for any other billing service save a credit card that you choose minimum balance. ABSOLUTELY SORRY SERVICE and thanks for my credit back that you never gave as promised to make it right.
I totally like the service I get.
Very knowledgeable technician who ensured the customer was first.
Good service and nice technicians
Carlos went above and beyond. Highly impressed with his level Of professionalism.
Today, my expert technician, Mark, addressed a couple concerns, confirmed my upcoming service & managed my expectations through year-end. Our lawn looks beautiful.
My yard is looking great, thanks to TruGreen!
John D. Explained in detail how to fill in the dead spots in my yard and exactly what he was going to be doing today. Outstanding customer service. Give this man a raise!!!!
Very thorough and had several helpful tips for our struggling lawn.
Juan is a very good specialist of TrueGreen. Excellent attitude and definitely understand his job and service he performs.
Very knowledgeable of condition of grass and products needed to improve lawn to my expectations. Came in, did his thing and was done with no problems. Thanks Steven K.
Employee did let know he was doing today and completed it in a timely manner
The lawn care provided has been excellent.
Darmarcus B. Service is excellent here is a true professional
Great technician and great service
Juan was able to answer my questions and address issues that I had. He was very polite and helpful. He did point out, though that I had crabgrass and that you guys do not carry anything to get rid of crabgrass. That Is unfortunate.
Pleasant, courteous and friendly service. Respectful of property.
Great service and wonderful communication through the entire process. Thank you!
Carlos was friendly and knowledgeable. He did an excellent and quick job. Thanks!
Great expertise on lawn repairs but need longer lasting ad-signs. Paper signs do not last.
Appreciate Juan
Rudy R was very nice and informative about the service today Thanks Rudy!
I am pleased with the treatments that I am getting from Trugreen lawn care and I am already beginning to see the difference in my lawn.
Great team!
Damarcus B. He s great! Friendly and knowledgeable. My front yard looks great!
Damarcus is always so courteous and professional. Always a pleasure to speak with him and get his advise about our lawn.
Juan Sanchez always does a great in treating my lawn. Hes been my specialist for years. I have full confidence in his work.
Our lawn specialist (Genaro) has become a great asset to the Trugreen service. Friendly, confident and knowledgeable about the needs of our lawn. I trust his professional recommendations and we are grateful for the wonderful results.
My TRUGREEN service representative was here to do my lawn maintenance this morning. Once again he texted early to alert me, answered my questions and was pleasant.
David B answered all of my questions. And because this is as my first experience with a TruGreen employee in person it meant a lot. Thank you David for your professionalism and attention to detail.
Jason put sign in yard and left. My grass never got a treatment!
David Baily did a great job and explained everything he was going to do that visit.
Damarcus is so great! He explained everything to me and provided me tips on what I could do to maximize Tru Green s services. I love that he will be my regular expert and it won t change each visit. He was energetic and engaged in his job, which makes interacting with him a pleasure.
ASHAR was amazing. She was professional polite and courteous. She asked about things if she was unsure.
We have worked with TruGreen for several years. We always have great technicians who come to the house to service our lawn. Robert T came today, 04/02/2024. Robert was very friendly, professional, very knowledgeable and responsive to our questions. My husband enjoyed speaking with Robert.
I m loving my healthy lawn!! I highly recommend Trugreen Lawn Care.
Carlos B came out today to do my lawn s aeration. He rang the doorbell to let me know he has arrived. He was very courteous and did a very professional job.
Was charged 218.61 I didnt authorize for ariation. The crew destroyed my driveway, sidewalk, and pool deck with mud tracks! Called 3 times to get trugreen to come clean up their mess. They refused each time. Next day I called to cancel and request a refund and again refused to refund my money and an attitude they just dont care about keeping a customer.
Technician very knowledgeable and willing to take time to explain processes. Very trustworthy.
David Bailey serviced our lawn today and he did a great job and explained everything he did today. David has done a great job every time he services our yard. We have had True Green for many years and our yard looks very good.
I wasnt home today, but very pleased with service.
Levi, our Lawn Tech, is very knowledgeable and thoroughly explained the plan to get and keep our lawn healthy. I had TruGreen service when I lived in Northern Virginia and received many compliments on my lawn. I now live in TX and happy to be starting TruGreen service again!
Demarcus B has good communication and calls when he arrives.
I had disengaged with TruGreen because you don t truly appreciate experts until you try to do it yourself. I just started using them again because my lawn actually did pretty well under them and they have responded really well this go round
I only went to the website to inquire about service and looked at their services provided. I did not ever schedule anyone to come out to my home. I had a man show up in regular street clothes unannounced at 7pm one night telling my husband I wanted him to come give me a quote. That was false. He left my house and then sent me a text message and 8 emails about signing the contract. I then had another man show up the next week while I was having my yard serviced by another company and he said he was told I wanted a quote. I told him I did not request anyone to come to my house and I was happy with my service. He skipped a day and came back a day later. I did not answer the door for fear of my safety. He left a doortag with his cell phone number. During the entire process of these events, I notified TruGreen each time and nothing was done to end this. Please choose wisely as there are other competitors and are professional and respectful that can do a great job on your lawn and you feel good about the experience.
So far, I am very happy with True Green service this year.
Very nice specialist. Thank you.
Very professional and listened to my concerns. Thank you.
Mark did a great job. So through.
My service today was outstanding. My specialist, David Bailey explained to me in detail some issues that were going on with my grass and gave me specific instructions how to remedy it.
Our lawn has benefited from True Greens service. Robert T answered our questions and was very personable. Texting the company to change our service was very easy. We shall continue to use TruGreen and we shall recommend them.
I have told everyone that Tru Green is the way to go. If you are trying to get your lawn together. They are truly professional.
These people will not actually *mow* your lawn. They will, however, charge you a couple hundred bucks to sprinkle some pixie dust on your dead plants and tell you to water them more. Then they will send you junk mail for the rest of your life.
Today was the first day for the beginning of getting my dead lawn to come back to life and I m excited. David was friendly and answered all my questions.
Davids the best - he took the time to look through the yard with me identify some of the issues and what could fix it and was very thorough in treating our yard
Really unprofessional company. I contacted them earlier in the week to get a quote and to discuss their prices because I was looking for a landscaper/lawn treatment company, but even though their Google site says that they do landscaping, I found out that they only do treatments. So I told them I would need to find a landscaper as well so I could see how that works into the budget along with their treatment service, and then I would get back to them the following week. But instead of waiting for me to call them back, I got spammed with calls at work the next day from someone in Missouri. I answered once, told them again that I need to look into landscaping as well and would get back to them, but the guy proceeded to call me several more times at work until I just ended up having to block his number. Then I get a call today by another guy from TruGreen named Jorge Ferrer, didn t leave a message, so I called back and found out it was TruGreen bothering me again, and hung up. He then called me several more times without leaving a message, so I had to block that guy as well. Moral of the story, TruGreen, if someone says they need time and will call back later, don t have several employees spam them during work hours and on the weekend. I certainly will not be using your services now, and would appreciate if you would please stop calling me.
TruGreen had to come do a respray but the gentleman they sent this time was conscientious and listened. I liked that he explained what they sprayed with and how many days before I see results.
Genaro Banba was awesome to work with. He did an excellent job fertilizing our yard. I will request him to complete all mt services.
Excellent service!!!! Genaro explains everything!
It was fantastic. They did a great job. Did it fast and covered the whole yard very impressed? I would recommend true green to anybody.
I have used Truegreen for several. Though it doesnt look like a golf course, it has improved!
So glad Juan is back He is excellent and explains what and why he is doing what is being done Very professionally
Always good to see Darmarcus and the tru green truck roll up to the house. Pleasant & helpful. Thanks
Very informative!
John D was amazing!! Definitely lucky if he s your technician
Technician was knowledgeable and answered my questions. Please have your system upcoming notifications indicate the service program the appointment will deliver service. I nearly cancelled today s appointment because my lawn grass was recently fertilized. Today was for fertilizing my trees & shrubs.
DARMARCUS B. was timely and efficient and explained the procedure for today.
Darmarcus B. Is a great tech when I m not home he calls and sets a time so I can be there , he s very great with my lawn and a all around great guy trugreen is lucky to have him
Damarcus B is just the best technician! He is thorough and always kind and polite. A real asset for Tru Green!
Demarcus B did an excellent job on my lawn today and throughly explained everything that he was doing and why he was doing it. Additionally, he informed me of some things that I could do that would help my lawn. Over all, Demarcus is a very knowledgeable, courteous and friendly lawn professional. I hope that he continues to service my lawn in the future.
Very professional.... answered all questions....hoping for a more beautiful lawn ....
Robert was very professional and informative concerning today s aeration process.
John was very thorough about what he was going to do and what to expect and see in the coming weeks.
Always had been satisfied.
Very friendly and helpful!
Excellent & professional lawn care to get & keep our lawn an asset in our neighborhood.
Adam is always very professional and detailed. We are starting to see the improvements in the lawn from the service provided. We would definitely recommend Tru Green to others.
Sprayed yard no green dying so hard to see waiting for results he was nice that did my yard glad to know yall are on the job
Fertilizer
I can t wait to see some positive results soon. The representative Sheldon was very knowledgeable and explain what I need to do to see results I am looking forward to.
TRUGREEN Guys provided great service for weed control and fertilizing my lawn as I prepare to seed & lay new zoysia grass sod. The current lawn in has been challenged over time by previous home owners care. TrGr kept me informed on their schedule & arrival with their tracking link. TrGr provided me with a hand written report on my lawn status with care instructions to improve growth and maintenance.
Juan was very knowledgeable and friendly. He displayed extreme professionalism
Great job aerating!
Thanks for TruGreen response time. Within the next day I received a free service to make my first customer experience correct. I will continue using and recommend TruGreen
Had problems with bald spots and patches in my yard. Demarcus the technician was very knowledgeable and personable. He took his time and did not rush...he also gave me advice on how to keep my grass healthy and green
Joshua did a good job of application today. I spoke with David from League City location about 2 weeks ago. After his on site evaluation, he said I needed a fungicide treatment and iron also applied to my yard. Can someone tell me when these services are scheduled?
So far within a year of using them they have turned our yard around. Last year, somehow between heat waves and no rain the weeds came out of nowhere and took over our beautiful yard we didn t know what to do and tried so many things but nothing worked trugreen to the rescue. It s not 100% yet but I would say a solid 80-85 so by next year we will be stellar! I m so happy and they have been beyond patient with me!
Juan S. was the technician that did service to my yard today. he was very knowledgeable, insightful, helpful and was a very friendly professional that gave me key pointers to get my yard back to top shape. I value his input and his expertise on his craft! Once again thank you Mr. Juan I appreciate it your work!
Started using True Green about a year ago when I noticed rapidly spreading fungus in my beautiful front yard it took a couple of treatments but they got it under the control and with their aeration my front yard is even thicker and Greener I always get compliments on my yard the technicians arrive on time theyre very professional very conscientious discuss things with me answer any questions I might have truly a great service
Gary and Devonte were courteous, friendly and eager to help. They performed their work quickly and professionally! Very Good team! I still have issues with the Tru-Green Administrative process and would like to speak with someone in upper management about communication, scheduling and billing issues!
Kendrick provided great service today. He was personable and expedient.
David Bailey did an excellent job
Respond to my concerns and issues. I have been a customer for 30 years!
Problems are respectfully resolved.
Always a great job by Randy
I wish there was a way to get rid of the wild grass growing in my yard, but Ill just have to put hard elbow grease in it.
Timely, safe & effective.
The technician that visited us was very professional and patient to explain what he would be doing and answer our questions. Well done in that part!! But the service wasn t scheduled correctly since the backyard wasn t included in his order, but it should. Probably some misunderstanding from their service center
I like Trugreen because they stand behind their work and will come back if you arent seeing the results expected!
Best Costumer service! The guy servicing my yard was extremely helpful and took the time to explain everything in the hot Houston sun.
Gary was great. So helpful snd efficient. .
My technician was friendly and informative. Thank you!
Good communication.
My lawn is much greener
I still don t understand why I ve had so many problems with my landscape this summer since I ve called several times for in between treatments. If I don t see improvement in the next 2 weeks, I will ask for a 2nd treatment like the one today. I realize the high temperatures are partially to blame.
Scott is always prompt, professional and friendly. We enjoy seeing him and he always does a great job on our yard. He takes the time to answer our questions and advise us on continuing care of our lawn.
Chem Lawn TruGreen is the best at keeping your yard always looking it s best!!!!! Always get 5***** service every time Juan comes by!!!Juan S is always top shelf!!!!:)
Rudy is most professional! Great interaction this morning.
The technician drags almost 200 feet of hose from the truck down my driveway and across my garden breaking off and bending my plants by pulling with the spray gun on the end of the hose, rather than stripping off lengths of hose on the driveway and routing the hose around the stone boarder of the garden.
I have caught the technician lying about having performed service more than once. My lawn looks worse after 6 months with TruGreen than it looked with no service. I could go on with other issues but those are the worst.
Great job TruGreen on my lawn care problem.
Answered my questions, confirmed bugs were killing my grass. I was never advised by salesperson that could be treated, was mislead initially instead of being sold on getting bushes treated. The rep that came out was amazing but the person that sold my package I give a ZERO
He was very efficient and left me great advice for my yard
First service. Tech was professional and informative.
The technician fully understood what my lawn needed and what was causing my issues.
Juan was very helpful when he explained to me the reason why my lawn was not performing in certain areas, told me what I should do to correct this problem. He listened and cared about what I asking ..
True green came out fertilized Mr yard lets see where it goes from here
Mr. John D. arrived on time and explained everything in detail. The best thing is he asked me questions to better service my lawn. Thanks John, watering my grass first thing in the morning!
We had our yard sprayed for mosquitoes. They do a very good job keeping them under control! I will continue to use them! It is so nice to enjoy our backyard now!
Clifford did a great job!
Genaro Banda was very professional and answered all of my questions. Highly recommend him!
technician was courteous, prompt and professional!! ms.netifnet mark was very helpful in explaining about the treatment and expectations desired. her exceptional customer service skills and communication should be modeled company wide!! Positive
At first I thought it was just an accident, but after the 3rd time, I realized it was intentional. TruGreen do better and train your salesMEN and MANagers to be professional and courteous to ALL potential customers. There used to be such a thing called telephone etiquette . Why would I do business with a company that has failed to master the basics in customer service? Zero stars should be an option as that would best suit my experience with TruGreen. Thank you
Awesome and friendly service.
Very thorough and professional. Demarcus B.
Damarcus always does a great job and explains everything to me
Have had a great experience so far with TruGreen and with their specialist Darmarcus. The lawn looks great, even through the extremely brutal summer months. Would recommend.
I like how I have a designated service pro for my location. Darmarcus would keep me apprised on what he will be doing, and always punctual. The grass is suffering by a little from all the heat, and I have full faith in the team to turn it around in the next few months.
Darmarcus Britton is the best! He has been servicing my lawn for several years. He is very professional and detail oriented. My lawn survived this brutal summer beautifully.
DaMarcus is our technician, and his customer service is impeccable. DaMarcus makes sure we receive a thorough report after ever treatment. He is able to answer whatever questions we have in regards to post treatment or the current services in which he provides. More importantly, we are pleased with the consistency of customer service. DaMarcus represents TruGreen Lawn Care with the upmost respect and professionalism and the needs of his customers.
Darmarcus has always been professional and efficient, ready to answer any questions. Our Zoysia grass has never looked better!
DeMarcus is always knowledgeable, professional and informative. He is doing an amazing job on our lawn!
Damascus Britton...a gentleman at all times. He is very professional. I get lots of compliments from family and friends regarding the appearance of my lawn.
Darmarcus B. Is great and makes the TruGreen experience a good one. Company really benefits from having him.
Thanks to TruGreen my lawn is beautiful & healthy year round. Todays visit was completed by Darmarcus and he is always thorough, efficient and available to answer any questions I might have during his service visit.
Darmarcus is always professional, on time and explains everything to me. I appreciate his attentiveness.
Darmarcus
Do Great work Tech David Bailey was personal and professional
Services from TruGreen ~ can be seen ~ from the lush green grass ~ compared to the past ~ 12 years in my home ~ the Grass hasnt grown ~ to be one of the best lawns ~ that gets watered before dawn ~ prior to using TruGreen ~ a letter or two from the HOA Ive seen ~ before TruGreen others have tried ~ none of them have satisfied ~ so give TruGreen a try ~ and kiss the HOA letters goodbye ~ no more worries about the lawn ~ life goes on
Our lawn has not looked this healthy in years. TruGreens annual maintenance program has wonders for our yard in the last 12-months of using their services.
Darmarcus B. Did a wonderful job and was very helpful and informative
DeMarcus explained the service he was performing and answered my questions.
John D was very nice and professional. Nice to communicate with and explained what he was applying .
Darmarcus did an excellent job. He did a very careful job of spreading. He is most professional and courteous. We respectfully declined the weed control. Thank you TruGreen, it s been a good year. I highly recommend you.
Fast and friendly service
Damascus B.did a good job!
The worker was very nice and explained what would be done without mansplaining.
Great job and thank you Genero for explaining the deep fertilization today.
Meet with Genaro he told me what he was going to do and what to do after he left, and what he would be doing next so far so good
Asher was Willing to listen and respond to my questions. She was very informative and polite.
Absolutely worst service. Started with augustine and ended up with bermuda. Been in my house for 12 years and this is the worst my yard has ever look.
Juan Sanchez was very thorough. We discussed some changes in my yard and he did a very complete process. All this at 7:55 AM and 42 degrees. Thank you Juan very polite.
David Bailey is very good to explain my lawn s condition and his plan for treatment today. Well done . Thank you !
Im sure I will get notice for next visit
Demarcus was my technician, very professional, hopefully I will see yard improve over the next several months
Darmarcus B shared what he was doing gave update how yard was and what I needed to do afterward. Great customer service.
Demarcus B.and his colleague provided a detailed explanation of services in a friendly manner. Thanks!
Do not use. After over 1 year of service I have a grass that doesn t grow and a lawn full of weeds. Recently, I had to call 3 times to get someone out to spray for weeds; when they came they applied fertilizer instead of post-emergent. Waste of money and waste of time.
We laid the grass one weekend and by the 2nd week it was full and green and looks incredible. We are definitely going back for more to this incredible farm.
I used to do my own fertilizing but got tired of the extra time it was taking plus when comparing the prices of doing it myself vs. the service Trugreen is actually a much better value. Additionally my lawn has never looked better after only 3 treatments and following their instructions on watering and mowing height. I also like their feedback and communication system. Overall Im very happy with the service.
Some techs dont bother to do the backyard even though thats what I pay for, even worse customer service when you have to call in
Appreciate the in person service, but the phone customer service is the worst! Just press 0 and you wont end up waiting 30min with your problem never resolved.
We had the TruHealth lawn care program for 6 months to care four our St. Augustine lawn. We are very disappointed with the service. Our issues * We had to request a consultation to discuss our weed issue continuing to get worse. * During the consultation we found out the weeds are Dallisgrass and can t be treated. Not a word from the Trugreen professionals after the prior lawn treatments. * We were paying Trugreen to fertilize the weeds compounding the problem. * Customer Service scheduled a Manager to review our issues. Apparently the Manager was too busy and sent a tech in stead. Our current options are to dig out the individual weeds and replace with sod plugs or use grass killer to kill each weed. Our satisfaction guaranteed lawn is pictured.
Not yet
Fast, friendly and professional service!
Efficient, timely, professional! GREAT customer service and great communication!
The prices are ridiculous. I had to put my number to even look at the prices on their plans once I did I saw it was over $2000 a year and you had to sign a contract. Too high for me. But that s not the end every since then I have been receiving over 10 calls a day from them. I ve asked three different people to put me on a no call list but the calls keep coming. Don t give these people your information unless you want them to call you all day everyday.
If I could give zero stars for this location of TruGreen, I would. We started monthly lawn service in Jan 2021 with TruGreen #5053 as brown spots were appearing n our St. Augustine grass. After one year of service, our lawn did not improve and some places looked worse than before we started. Thus, in January 2022, I cancelled this service as it was just a waste of money. To make matters worse, I started getting a bill for a service for February 2022, a month AFTER I CANCELLED THIS SERVICE. I called and told the lady who answered the phone that this was an error in their billing, as I had already cancelled this service, and to please update their records. Now I am getting debt collection on this service which happened AFTER I CANCELLED! I refuse to pay for a service after cancellation and I will not be bullied and harassed by these unethical business owners at this location. BUYER BEWARE! Maybe TruGreen works for some, but please do yourself a favor and DO NOT USE THIS LOCATION as their billing practices are dishonest.
The Truegreen specialist, Juan S., was, as always, professional & courteous and worked diligently.
Walking through The Landing in League City on Jeb Stuart Dr. I noticed your truck with license plate HLR 9865 and saw the driver in someones backyard peeing on their shed. I called the company to report it and was told that even with the address and license plate they could not look up the driver. Super unprofessional on both counts. Bring a Gatorade bottle like every other male truck driver. Dont pee on your customers shed.