Prunin Arboriculture and Landscapes in Laguna Woods

Great . They have done work for me and for my clients. They are fairly priced and do top notch work and clean up after themselves very nicely. I recommend them regularly to my clients. Richard Roux, Real Estate Consultant, Orange County, CA

I would never recommend this company, too many reason too list😱

DO NOT USE THIS COMPANY. They didn't complete the job and refused to come back to finish without add'l fees and refused to refund me, even partially. As directly quoted from my service request emails, I needed a team to "remove the stump/rootball" of an old tree. I also stipulated "leave the hole in ground open". The service team did not remove the roots, just the stump showing above ground and filled in the hole so that I couldn't see. When I called to contest (after digging up to see they hadn't removed any roots) they quoted a policy saying if the customer is not home at time of the job, they are not responsible for issues with quality. So because I wasn't home (middle of the work day) they felt they could ignore 2 direct job requirements but charge me full price. That is not customer service. That is ripping people off.

Excellent job removing the roots from a true that I had cut down. The stump was not longer visible but the roots kept growing back no matter how many times the roots they were hacked up by the local gardener. Prunin gouged out the hidden stump and I have not seen a renegade root since. They also removed an ugly stump that was above ground, all for a price that was less than what I expected.

Boy did we have high hopes and gave Prunin many chances. I don't need to go into much as the other poor reviews are exactly the issue. What they communicate regarding attention to detail and customer service on their Web site was in poor form for us. Whether you are a customer that is spending $5000 or $500,000 service is service. Although I'm sure Rob has good intentions, a true understanding that no matter what customers spend on your services, they should all be treated with respect. We got the sense that we were not in his league and he really didn't want to waste his time.There was also a lot of turnover when we paid for our design and backyard. Promises made and yet when the turnover occurred, somehow we are now at fault. The feeling of being pushed to the side is not a place that I want to spend my hard-earned money.

Pruning just finished landscaping my front yard and I couldn't be more pleased. They provided me with a comprehensive quote that reflected all my requests. They provided me with a fast installation date & they arrived on time as promised. The workers were great and Raoul was wonderful to work with in placing the plants where I wished and make sure the irrigation and lighting all worked as needed. They cleaned up every night and finished on time. They weren't the cheapest, but they did a quality job, with quality workers and quality materials!