5607 Washington Pike, Knoxville, TN 37918, United States
First Choice Tree Service is Knoxville’s most trusted tree removal expert for over a decade! We offer professional tree care services from tree trimming and pruning to full tree removal, all at affordable prices! Our friendly owners and staff are always happy to talk about your trees and provide cohesive solutions to any and all of your tree service & removal needs.
Urgent tree removal was needed. Was quick (same week) and painless. Also, they were half the cost of the next closest competitor. Professional crew both in the work and communication. Would recommend.
An amazing company with great experience from start to finish. Timely, great communication, work was top notch and the guys on the job went above and beyond. I would definitely recommend this company to anyone needing tree removal or trimming. Professional and on top of it during the entire process.
They had originally underquoted me, not realizing that what they thought were two separate trees was actually just one tree that split in two towards the bottom. Instead of making an issue out of the price, they honored the original quote with no hesitation. Great company. They did quick efficient work and cleaned up well. They were there when they said they would be there and communication was great. I'd definitely recommend them, and I would use them again.
The guys did a great job removing six trees, including removing all the branches and cleaning the yard. I highly recommend using First Choice because the Forman and his team worked really well together. We will definitely use First Choice again.
First Choice did an excellent job from estimate to completion! I called requesting an estimate and a rep was here the next morning! He was polite, professional and very thorough. He took pic of the trees I needed cutting and the shrubs I needed removed. I had an estimate in my email, with pictures and details of what was to be done, before he ever left my driveway! He had advised they were booked several weeks out, but would schedule me asap. To my surprise and delight, I received a call scheduling my job the following Monday. Unfortunately, it rained on the day scheduled and the rescheduled date! However, they fit me in the very next available time. They came, they did great work, they cleaned up everything and were great to work with. The young lady in their office was exceptional. Great work at a great price! I would highly recommend First Choice Tree Service for any and all of your yard/tree needs!
Fast service and quality of work was great. Left everything cleaned up and trees look wonderful. Good price on work we wanted done. I recommend this company for any tree work you may need done.
Excellent job by First Choice! Timely, safety conscious, and extremely professional. Left the yard in great condition. The neighborhood was amazed at the work accomplished and the quality and care with which the crews completed the work. First Choice should be your first call when needing tree work performed!
The crew did an excellent job of shaping our trees. There was an English/Spanish communication on one tree and it got topped instead of shaped. However, we cleared that up. The only complaint I have is the end of job cleanup under the maple trees. We have rocks on a slope under the trees and that was not cleaned up well. In fact many of the rocks were knocked down. I was told they would be put back in place and were not. I can only assume they forgot (best case). We would like for the crew to return and clean the rock situation back to its original state. I have included pictures. If not for that you would have received a 5 star rating. I changed my original review from a 4 star rating to a 5 star rating. After calling the office with my delima, they sent in less than 2 hours to alleviate the rock situation. He did a great job and did it exactly the way I asked him to. We will be calling First Choice Tree Service again this fall for some more work on our property.
Fast and what a great price for a massive big tree near road and power lines!
Thank you for a great job!! 3rd or 4th job you ve done for us! Always professional!!!
Fast, great communication, excellent job, great teamwork - thanks!
This is the second time Ive used First Choice. I had a huge Hackberry tree and 2 smaller treeswhich had to be taken down because of power lines. They arrived promptly when they said that they would. The 5 young men worked together to get the job done quickly and efficiently. They cleaned up the mess and for the size of the job, I thought the cost was very reasonable. Thank you!
I would do business with them again!! Great customer service & they get the job done right. They aim to make the customer happy My experience was great from the phone call to set up the appointment to get job looked at and until it was completed
The crew was very nice and professional, did a superb job..would highly recommend this tree service to everyone. I will use them again...thank you for a job well done...
Update: These guys did another tree for us last week at our other property . They were fast, efficient, friendly, and professional . I wouldn t have wanted anyone else to do the job. Special shoutout to Hector, who worked REALLY HARD AND NONSTOP! He deserves a raise for sure. You are very lucky to have him as a worker for your company! The young man who came to grind the stump a few days later was awesome, too! He did a GREAT job! Super friendly, super fast and very professional ! I would recommend First Choice to anyone! From the estimator to the workers to the super nice girl in the office .. Thank you so much!! This is a previous post: These guys were amazing! Extremely nice, friendly and professional. They cut down 4 trees in my back yard this past Monday. I couldn t have asked for better service! They were on time, got right to work, cleaned up everything perfectly. I m particular about my yard, so, for me to be satisfied, is a very big deal. These guys were awesome and went above and beyond! I would highly recommend them to everyone! Please tell them I said thank you, and that they are very appreciated!
They did the job in a timely manner and gave us a good deal. Would recommend.
The guys were awesome!
The team was very professional and did an awesome job. I would recommend for future work!!! Thank you
First Choice cut trees at my house one was a huge dead pine did a great job I truly recommend this company wonderful guys cutting trees thank you
On time. Professional and did a great job. Cleaned up everything.
On time; knowledgeable efficient workers; best price. Left the lawn clean and ready for new planting.
Excellent work at our rental property competetive pricing and reliable scheduling. Did work without any supervision and completed the job as scoped out
On time great work cleaned area you can t even tell they were there.
They did a great job of removing some broken & dangerous limbs.
On a rather tall tree removal ,the First Choice tree service crew did a great job on minimizing any damage to the yard and did a wonderful clean up! Appreciate their diligence on satisfaction! Thanks Scott
I m sorry. I must ve sent a review in my mind because I thought I already posted it. You took my huge willow tree out in 22 and also I see where you did some work around here. I would not use any other tree service and have suggested to several people Which, I believe, you have taken care of already.
The estimate,quote,scheduling and completion of the work were all done quickly and professionally. They did what they said theyd do when they said theyd do it at the price they said theyd do it for. Great experience , theyll be my 1st call next time I need tree service.
First Choice did a great job trimming my trees. Cleanup was excellent. I will be using them again.
Prompt and good workmanship and very reasonably priced
Reasonably priced & great customer service
Great service and price had a previous quote from another tree service, they quoted twice as mush as First Choice Tree Service. Excellent service and PRICE
Very professional and fast! I would definitely recommend this company and will hire again should I ever need their services again!
Fast, friendly, efficient, thorough, and a good price, a great job all around, I will definitely call First Choice for all my tree services. Thank you!
They did a terrific job super courteous, very fast in and out, took care not too damage my lawn. We re very careful will definitely use them again.
The crew did an outstanding job.
Very neat and professional and I appreciate the text reminders as well to let us know they hadnt forgotten.
These guys are professional. They respect your property and they leave it clean all for a very fair price!
First Choice was very professional performed a clean job. There was clarity of communication throughout!
Great work, and reasonable with clients. Best tree service Ive worked with. Professional company. You wont be disappointed in this company
First Choice Lawn & Tree Service did an excellent job taking care of my tree needs. I would recommend them to anyone needing lawn or tree work done
Fast, reliable and very reasonably priced. Have already recommended to a friend. Will definitely use again if needed.
Did a great job
Fantastic work ethic. Will use them again in the future.
Great service, great prices. Very professional
I would like to publicly thank this company and their employees!!! Mon, 22nd I called out of desperation for a tree to be cut down at the last minute, these guys showed up and showed out!! Very professional and thorough!! If I could give them 10 stars, it would be there! Oh, and I also need to mention very reasonable!!!! I would highly Recommend ! Again, thanks First Choice!
Awesome experience with everything! Everyone went above and beyond.
Best tree service in town
Weve worked with them for years and are always great to work with.
Timely, polite, professional and most important job well done!! Thank you First Choice. Your company title should say it all! Always my First Choice.
Very profesdional, good service.
I had a tree downed during a recent storm as well as another that was leaning badly. They took care of removing both trees for a reasonable price and soon after the storm. Jessica took my calls and was very helpful getting the service scheduled
Excellent, efficient, and super professional! They were in and out, and I barely noticed. I highly recommend them each every time and I will be using them again!
They are very friendly, and the service is prompt, and their work was very good and fast, and they cleaned up afterwards very good.
These guys are great! Had some emergency tree work. They got a crew out immediately and did great work! Highly recommend!
Timely,great clean up, 2nd time using them and will call them again.
I am glad I chose first choice lawn and tree service to cut down a massive (dying) oak tree. it was hanging over my house and was a huge danger. they got the job done safely! they even avoided crushing my garden, which was planted very close to the trunk of the tree. this is a very professional and upstanding company. The office was responsive through the entire process even after Our tree work had been completed and I had Already paid the bill, but I was not happy with some of the cleanup work so call the office they sent someone out right away and fixed it . Excellent job would highly recommend this company to do your tree work.
They are always awesome. Only tree service we ever use. Always professional. Always clean up and always there when the tell you. Highly recommend them.
All workers are great. They are a great team @ getting the job done and at doing it right. It was a hard job to get the hugh limbs down and they did super great!
The First Choice Tree Service crew did a great job cutting down two trees and removing a fallen tree for the best price quoted by three tree services. One of the trees was very near power lines and the tree removal was surgically performed so the power lines weren t harmed. The equipment used was appropriate and the crew knew how to use it. The clean up was very good. A very good experience overall. I would certainly recommend First Choice Tree Service to anyone and will certainly use them again.
Excellent service on a large difficult tree removal job. Very efficient and polite. Chip disposal of self-cut trees at no additional cost. AWESOME!
Very professional crew. Showed up on time and got after it. Did an excellent job from start to finished. Cleaned up the whole area before leaving. Best workers we have ever had. Wonderful experience. Highly recommend!
Efficient, courteous and punctual. Did a great job and did everything they said they would...
Highly recommended to do any tree work done.
trees were cut at low price and without incident and clean-up performed well. also problem with mailbox damage repaired same day and done better than original job.
Company did excellent job, removed 6 trees an the stumps. They cleaned up every thing including sadust. I would highly recommend this company.
I had a huge old black oak tree with several dead branches, probably in part due to competition from several hackberries that had grown up around it before I bought the property. 1st tree work estimate was based on them just taking the black oak down, and doing no stump grinding of the few trees i did want removed, so I called First Choice. The man who worked up the estimate was really impressed with the tree, saying it was between 200-250 years old, and encouraged me to try to save it, which is what I wanted in the first place. The crew came the afternoon I was told they would arrive and returned the next morning. Several trees were removed, about 7 trees had the canopies raised, several had branches removed. They did a great job, even taking care ( without me asking) not to run over a patch of hellebores when positioning the bucket truck to work on the old blackmoak and surrounding trees. And they cleaned up all the areas they worked in. A stump grinder came out later and did a really nice job, especially since one of stumps was within inches of a metal fence which he managed to avoid.
I chose First Choice Lawn & Tree Service after they worked on my neighbors property. My neighbor was very pleased with their work. Now, I am very pleased. Mr. Greene came, checked the dead tree and gave me a quote which I accepted. He also checked other trees which he said were heathy. I was sent a date for the work, confirmed before they came on the designated date. The dead tree was safely removed and all debris cleaned up. I will use them again, if needed. I give them a 5 star review.
This company comes out yearly to upkeep my trees. Great service!
They did an excellent job cleaned everything up and crew was very friendly. The price was reasonable I highly recommend this company
Best tree service in the area!
I had a huge Bradford Pear tree (20 years old) that needed to be cut. First Choice gave me a fair price, scheduled the day and once they arrived, the tree was down, chipped, and the area cleaned up in about an hour! Impressive!
Outstanding workers. Job well done. And good clean-up. Would not hesitate to use them in the future.
Everything went smoothly they did a great job I would most definitely use this tree service again good company
Jack did the estimate and texted us the contract. Very professionally written in detail. The crews who did the work were all nice and did an exceptional job. Communication with the company was easy, and responsive thanks to Jessica and Amber. They are an excellent choice.
Professional, good communication, hard working
Great service and communication. We got 4 estimates to grind a stump in our yard and I m very happy we went with First Choice. I would definitely call them again for future jobs.
Thank you for providing the service we needed professionally and efficiently.
Incredible crew. Very experienced and affordable. They are the only company I use for tree service
Service was fast and excellent clean up
First Choice removed 2 large fir trees next to my house and ground the stumps down. They did an excellent, professional job.
Professional, great service. Our 5 big trees were taken down and recommend, quickly. Everything cleaned up. Would definitely recommend.
Did a great job excellent job he could work out Thank you for your service
We called First Choice to cut down three trees and prune one larger tree. We were provided an estimate for all work and we were scheduled quickly after. We are very happy with the service, the crew was on time, professional and left our yard looking great! Every person I interacted with from First Choice was friendly and helpful, I will definitely use their company in the future. *Update* We ended up using their services a year later to cut down our larger tree and one other. They once again exceeded my expectations. They were able to get the largest tree down quickly, left a very low stump and cleaned up the entire yard. Thanks again!
During a storm a 100+foot tall oak tree fell on my house. I called and within an hour a rep was there to assess the equipment needed to remove it. A crew arrived the next morning and within a few hours the tree was gone and everything was cleaned up. The guys were fast, professional and courteous. If you need tree or landscaping work dont hesitate to call them!
Great Work, Great Service. Fast! Cleaned up the area perfectly. Thanks First Choice.
My son Alex and I used this service to remove our tree. Many people dont realize that sometimes we have to cut down a tree that we are very attatched to.. As crazy as it sounds, they were very respectful of my feelings and I will always appreciate their compassion. They were gentlemen. Marsha
These guys came ontime and left in a timely manner. Did a lot in what seemed like a short time. They did a great job; cleaned up after themselves. We really appreciate their work. Thank you!
They were very professional. Very good price for work I needed done. Very fast.very efficient.clean up was fantastic. I will use them again in the future if I need tree work done. Office staff was very professional. Needed work done ASAP and they were here in 2 days.
Excellent company. Very good price, crew showed up on time and were extremely professional. Did the work quickly and left no mess behind. Were nice enough to carry off a large branch from a different tree at no charge. Highly recommend.
I paid First Choice to have two trees removed. I was incredibly impressed with how fast and efficient the crew was, and how professional the job was. The raked up all the small twigs and wood chunks afterward, and even used a leaf blower to get the sawdust cleaned up. I had some special requests for my removal, and the person who did the quote called me to confirm that they understood the instructions I left on the invoice and adjusted the price based on not needing the wood removed. This is clearly a busy time of year for them and they had to push my tree removal back a day, but they called first to make sure the new day would work for me and showed up first thing in the morning like they promised. Overall my experience with First Choice was excellent and I would absolutely recommend them to anyone needing tree services in the Knoxville area.
Did an excellent job .price was right. Cleaned up the area. I would recommend them to work for anyone.
Fast, efficient & professional! Removed two small trees, piles of limbs I had trimmed and removed dead branches and raised the skirt to balance out a giant pin oak. Workers were friendly and they did a good job cleaning up when finished. Was also nice to not wait 6 weeks for service.
I signed a contract with First Choice Lawn and Tree Service to have several trees cut down, some trimmed, and stumps removed. Upon signing the contract, I was informed that the men would have to remove part of the chain-link fencing, but that they would put it back (which they did). The tree removal team was most professional and did an outstanding job. However, the stump removal process is a different story. First, I was told the person who operated the stump grinder had quit (or was fired) and had also torn up the grinder. I have no reason to doubt that is true. Finally, after many weeks, the company sent a man to grind the stumps, but he informed us that he could not grind the stumps in the backyard because he could not remove and replace the fence by himself. We were then told we would have to remove the fence which we do not know how to do and cannot do. After weeks and weeks of waiting, the company finally agreed to refund the cost of grinding the stumps. Bottom line. Overall, I think they are a good company. However, if you contract with them, get EVERYTHING in writing. I want to write an amendment to this review to say that First Choice Tree Service refunded the monies that were appropriated for the stump removal which the company was not able to complete. They did the right thing. I would highly recommend this company for tree service.
We recently used First Choice for the second time would HIGHLY recommend them!! We live on a hill, huge trees over the house. We needed some large limbs/branches removed that were not easy to get to. We had someone out quickly, gave us a great quote, and a crew came as scheduled! The crew was professional and courteous, and finished the job quickly! Thank you First Choice!!
Excellent and professional service with highly qualified people and professionals in what they do
First choice is definitely top notch when it comes to tree cutting. These guys show up and make taking a huge tree down seem like childs play. Best prices as well. Thanks for the great job First Choice
Sometimes you get lucky and we did when we stumbled onto First Choice Tree Service. Not only were they the most reasonable but they have a great staff ( Jennifer, Jessica, Maurice) and a unbelievable and professional crew Thanks
Fast, professional service. They had my giant maple tree down in a couple of hours and spent a couple more cleaning up every bit of it. My yard is a little worse for wear, but thats unavoidable.
These guys are working for KUB and are doing a FANTASTIC job in Washburn. Give them all raises!
Top shelf company. Job estimate clearly outlined. Tree removal X 2 done professionally from start to cleanup. Payments available. Excellent all round.
I called to get a quick estimate over the phone, and the secretary said I would have to wait til Monday and I said no thanks and just hung up in my face. Not a professional way to ask the phone and to talk to customer. Didnt even try to talk about a solution. Bad customer service.
Best in the business!!!
Removed a large maple tree in a small area with electrical lines. Arrived early, were polite and cleaned up when finished. The removal went perfectly and at HALF the price of a competitor. Plus communicated well via text which is a huge plus for busy people! Highly recommend.
They did an exceptional job at taking down two trees that were hanging over and resting on top of my roof and gutters. No damage to house or property while working in a very tight area to remove the trees. Im so please with how professional, efficient, responsive and thorough everyone was. Everyone was very friendly and helpful with any questions or concerns I had from Arnold with giving an estimate, Tiffany with scheduling the services to crew who came and cut them down the trees. Highly recommend!!!!
Came out, removed several over grown trees which were close to house. Showed up on time (big plus) worked efficiently and was very polite. From start to finish FCL&T proved to be the perfect ones for the job. Great price, great service, great crew. Will definitely use FCL&T for all my lawn and tree needs. Thank you for not only giving me the peace of mind knowing those trees are no longer a threat to my house, but for your Outstanding Service. two thumbs up to FCL&T.
Excellent service! Will be calling again
First i would like to thank you for not setting a value for other peoples time, by me missing work to be here and me losing money. By the means of... To show up on the day of to perform the work, only to double up my original quote for service, when i never changed anything on the quote that was done a few weeks ago. If you had a problem within your business, i understand those things happen, but to just double it up and not try to reason with me on it, when its not my fault, umm no thanks. I would have understood a phone call and re-quote in advance and then reasoned with you all, but not day of the service when apparently you had a heads up on this. So as i can not judge by the service, as none was performed. I am judging this review from customer relations skill, more or less. Take care
Call them for yard and tree work.
My experience was good at first with the gentleman that came out to do the original quote, he was extremely nice. But after that it was downhill. I was expecting them on the day that was scheduled, they never showed up. It wasnt communicated to me until the NEXT day when I called upset about the job they did that day. They cut down a tree I specifically didnt want cut down all the way, they horribly butchered a tree I, again, specifically said did not want too much taken from it because it was one of my favorite trees in the yard! They left the yard clean which I appreciated but no wood left behind like i was told they would. The ladies I spoke to were nice and seemed genuinely concerned. Two times said they would speak to the owner and call me back. I have yet to hear from the owner. Then I get billed for 2k more dollars. When I called, I was told because it took 2 days. What?? When I looked in that statement, I was being charged for a tree that wasnt in the agreement or on my property for that matter. Its just been an overall disappointing experience so far. There has been damage that cant be undone and bad miscommunication overall. I dont like writing bad reviews because I like to give people the benefit of a doubt and I try to communicate and hope they make things right. In this case, there are too many factors and Im not getting the communication and the respect I deserve as a customer whose paying thousands of dollars for a job to be done right. Maybe to them it may be just another tree but to us homeowners, its our property and more than just a tree. They should treat every job as if its their own.
Easy to work with from start to finish on a residential property large tree removal . I thought the price was right as well, and thr workers did a great job cleaning up and all around good work
We have used this company on a couple of separate occasions. They are very nice to deal with and very helpful. The crews are very respectful. We are so happy with the service done and will gladly use them again. Thank you all for helping us with the mess from the storms. They cleaned everything up very quickly and beautifully. Yall are amazing. If I could give a 10 star review I would.
Our family has used First Choice Tree Service for years. They are experienced pros and very reasonable. We all highly recommend them
First Choice was fast and affordable. Cleaned up the site and did a great job! Highly recommended.
Number one tree service in East Tennesse first choice I just want to say the best group of guys I have seen number one business to do your trees in Knoxville highly recommended I will be using them again thank you Mr Green
They did a great job and NOTHING was damaged. The lead/climber Alex is pretty amazing.
Good experience with the crew and management. The head of the crew suggested a slight change of plans from what was originally proposed and they performed well.
Outstanding service, outstanding workers, outstanding company. All you need to know.
If I could I would give First Choice Tree Service 10 stars! Highly professional people. They work hard, safely, and quickly, to get the job done. They removed 7 trees for me. I cant say enough positive things about them. I will do business with them again!
Although First Choice was the most affordable option, we found their communication and service lacking. They changed the start time twice without notifying us (we had to call them after they failed to show up twice). In addition, the foreman was supposed to call to discuss additional services, but we never received a phone call. When they finally arrived, I reminded them that I would like some of the cut down trees saved for firewood and indicated where I would like it stored (this was also stated in the original work order). The tree trimmers left without leaving any firewood and without asking for our final approval on their work. If they had, we would have mentioned that one of the trees should have had two lower branches removed because they looked precarious and could easily fall during a heavy storm. While we are happy with the price, we are not happy with the lack of communication, the inconvenience and disregard to our schedules, the overall final product, and the theft of our firewood.
Great group of knowledgeable professionals very fast and efficient on time and removal of my dangerous Maple tree was flawless great tree service. Thank you
This company showed up on time ready to get the job done. They removed our tree infront of our home In a very timely manner. The crew was well mannered & very knowledgeable. Thank you first choice tree service. We will be calling you next time!
First choice tree did a great job for me and cut down a tree that had been giving us trouble for years and they had it down and removed within less than 3 hours and the crew was neat and tidy and cleaned up after the work was done.
The crew was quick, efficient and a pleasure to have at our home. Their work was top notch. Definitely recommend and definitely will use again.
Definitely recommend! I had four trees and five tree trunks removed. They were quick to get to me .Professional. Very reasonable and my yard was very clean when they left! I will definitely be calling them again!
Get company and would recommended for any tree services.
Honest, fair and they do great work. Always kept their word and went above and beyond! They will always come highly recommended by me!
Top notch company with very professional and respectful owners and employees. Mr. Greene came out and done an estimate for me on a pretty good size tree job. He went over the estimate with me very thoroughly and answered all questions I had. I called back to see when I could schedule the job and they worked with my schedule so that I could be there when they came out. They showed up on time and got the job done in a timely matter and also went above and beyond on cleanup. I highly recommend First Choice Tree Service.
During the storms Sunday night I had a big tree fall down in the back yard. I work a crazy schedule so I needed it up Tuesday on my off day. The guys came and gave me an estimate which was very reasonable considering I needed to get the tree up and also trim some others. I agreed to the estimate and they came right back and got on it. They are very professional. After they got the tree up they racked up the other tree parts and put everything in a wood chipper. And then they trimmed my other trees for me. First Choice should be your first choice for your tree trimming needs. Anytime I need a tree trim they will be my FIRST CHOICE. Thank you guys so much for coming out on such short notice
Reasonable priced, Did a good job , did what the said they would. Hardest working crew I ever did see. There on the top of my list tree service. will use them again.
Excellent service very fast good clean up thanks, guys. This is the 2nd time I had then clean up a big mess. And will use them again and again. And the value on that was excellent!!!
Very dependable and professional!!! Call them yoshi for all your lawn and tree service!!
Reliable, friendly, quality work at a fair price. Highly recommend them. They got the work done very quickly.
Great people that works there great company
They were the kindest most professional group I have ever worked with. They removed our large pieces of wood first and then came back 2 weeks later to grind the stump. I did not have to call to remind them or anything. They stuck to their quotes and did not change the price at all. I have never seen such straight forward honesty from a business. Thank you all again!!!
TEN STARS !! I needed all the branches removed from a tree by the house. Arnold (i think it was) came out and quoted on the spot, $2000 on a piece of paper. The job was to remove all the branches and pile them up nearby and Id dispose of them. He didnt mind a bit quoting that, others that came to quote just wanted to argue with me or tell me what I wanted done. They lost a chance to do the job. One even quoted me a price including cutting a neighbors tree down! Note- a PAPER quote, not on the internet...I dont sign internet documents. There are a couple tree service companies playing internet contract games. They lost the business. The quote was in between high and low. Ive done a lot of tree work, some lift work, and it would have cost me 500-1000 to rent a lift so this was a reasonable deal. The crew came, were very polite, good to talk with, they listened carefully to the problems associated with a very expensive roof (a commercial TPO roof, very fragile) and that branches could not be dropped on the roof. The work I saw was incredible (and Ive done this kind of work, I know...) Well coordinated crew, communicated well, the man in the bucket was incredibly skilled. Not ONE branch fell on the roof. It was fascinating to watch him work, I actually videoed it. he tied a rope off to a high branch and cut the lower branches so theyd swing away from the house. The only negative I saw was that they didnt wear proper safety equipment, one man got a wood chip in his eye. Thats avoidable for $5. Again, TEN stars, especially in an area such as Knox. TN where businesses are typically arrogant, uncooperative and think the Customer works for them.
Love the job they did at trimming two big trees I have.. the price was very fair and not expensive... Will call them back for future work... Thank you guys at first choice tree service.
Pleased with tree, bush removal, trimming and price. Not so much for the rut left in the front yard. Left 3 voicemails with the company last week, no response. Finally I texted the sales rep. I had questions and wanted estimates on other trees. Received a short response, so far no call.
Quick, clean, I would recommend these guys to do anything you need. Give them a call
Unfortunately they never made it for me to see their work. Had a hard time getting a hold of this company and once we did, we set an appointment with the estimator who gave a window of 1015-1100am. I understand things happen, however, no call no show is a lack of respect for your customers time. Believe it or not your customers time is important. We called the company back after the window expired, could not get a hold of the estimator, left a message, got a hold of someone on the main line who said they were paging the estimator and would call us right back. More than an hour later and still no call back. Follow up: I received a call back from the estimator. I will give the benefit of the doubt to the man and chalk it up to a scheduling mishap. He did come out to my home, however, he came much earlier, no call, no text, not even a door bell ring and without my knowledge went into my backyard and wrote me a quote which he left in the mail box. At the end I m honestly just flabbergasted, this is not how I conduct business and ultimately went with a different company.
We hired First Choice Lawn and Tree Service to remove three very tall and damaged trees with clean up and removal included. They did a fantastic job. The price was extremely competitive and they are fully insured.We have more trees that need to be removed in the fall and I wont hesitate to call them again.
I called First Choice Tree Service based on the recommendation of a neighbor and had they actually taken my tree down Im sure they wouldve done a good job. They had a quicker initial response time than other tree services and were quicker to give the quote. When they came out and gave me a quote the guy said it was good for 30 days. On they day the workers came to remove the tree one of them said that he was confused about the price I was given and that the price would be what we would charge just to remove the wood and that they would lose money if they charged me that. He told me he needed to call the man who gave me the estimate and while I was inside they all just left! They didnt call me or give me any explanation as to why they did this. When I finally did get a call from the guy who initially gave me the estimate he said that he didnt know as much about the trees as the guys who remove them and underestimated my price. I feel this is untrustworthy and just bad business. Many people base their decision to use your business based on the quote and First Choice Tree Service changed the price on me the day of removal. You shouldnt send someone out to give a quote who doesnt know about trees. Everyone I worked with was friendly and they did apologize, but in the end they did not honor their word and tried to change their price despite documentation stating they would do it for cheaper.
Fantastic! First Choice is correct! These guys make it look easy. I had 10 trees in a tight backyard and I was amazed by the hard work and team effort to get the job done with no damage to anything around. Jack and Jorge know what they are doing. They showed up for the estimate and to do the job exactly when they said. Also, they did a great job cleaning up. I do not believe the negative post below. The customer will get a breakdown of their estimate: Cut and drop trees only, cut drop and haul off, and cut drop, haul off, and grind stumps. So yes, the customer needs to be able to do simple math and read the quote. Arnold did my estimate and everything he told me was done. Two of my neighbors are also now using them for tree removal. Scott
Very impressed with the quality of work these guys did with cutting down a tree for me. I have a civil war cemetery that was right in front of the tree that needed to be cut down and no damage. The office needs to do a better job with communicating with customers when the crew is not goung to show up due to weather or what ever the reason is.
They went above and beyond. Couldnt have asked for a better tree service. They were fast and effective.
I had at least 3 other estimates to have my tree cut down and all were so much more than I wanted to pay. I called First Choice and I couldnt believe the difference in price. They were very nice and the workers were on time and very good and what they do.
First Choice gave us a good price to remove a massive but messy Walnut tree from our backyard. Another company gave a slightly lower price but couldnt provide proof of insurance. Not only did First Choice provide proof of insurance, but I called their provider and confirmed that they were current and in good standing. Their crew was efficient and very courteous which is not usually what I expect from tree removal companies. The whole job except for the stump grinding was done in about three hours. The only knock I have against them was poor communication with us as to when they were coming to do the work and taking about a month to grind the stump after the tree was down. Id still recommend them and use them again.
These guys know what they are doing when it comes to trees !
No nonsense, professional, timely and affordable. No complaints. Highly recommended.
They dont return calls, and they dont show up. Other than that they did a good job at the neighbors. But we used East Tennessee Tree Service. They did a great job.
First Choice is the best tree service in the East TN area. They have great customer service and are very professional. They were fast, efficient, and careful. I trust them with all of my tree service needs!
Great service at a very reasonable price. By far the most affordable, compared to any other estimates we recieved and they did a great job.
I was able to make an appointment to have my tree cut in two weeks. Returned calls promptly. The crew arrived on time, were friendly and professional and totally cleaned up. They saved my dogwood which was under the large pine I was having cut! I had four estimates and they gave me the best price! I have already recommended to two friends!!!
Two weeks ago we hired First Choice to remove several trees from our property including a very large hickory tree hanging over our house, and sandwiched between two sets of power lines. It was a difficult removal. Arnold and his crew were very hard working, polite, and did a fantastic job overall. I was really impressed watching these guys work! They cleaned everything up and did exactly what we had agreed on, and then some. We highly recommend this company!
Everyone I spoke to was very friendly and accommodating. The crew that came to cut our trees was prompt, professional, careful, and fun. Precision work! Thank you!