3412 Trade Dr, Huntsville, AL 35810, United States
TruGreen provides local, affordable lawn care in the Huntsville area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Huntsville community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 256-858-9507.
Rodney Childers was great! He knocked on my door, introduced himself and told me the service he was providing today. He even picked up trash our sanitation trucks left in the road. Great guy and I appreciate him for keeping our neighborhood clean!
Trigreen in an outstanding company. Their technicians are dressed professionally and with a pleasant personality. TruGreen has one of the best customer satisfaction surveys I have participated providing feedback. I've had all excellent interactions with TruGreen and they have sincere interest performing the work and ensuring they meet or exceed my expectations.
Tyler always does an excellent job. Each time he ensures that he has my key to treat my backyard & always secures my gate. I’ve had others do the same but he is very consistent!!
I want to thank TruGreen lawn specialist, Mr. Rodney Childress, for being so courteous and understanding. When he arrived to perform the scheduled service on my lawn, another guy was there doing some lawn work. I apologized and told him that it was going to be a while before the guy would be finished. Mr. Childress was so generous in telling and convincing me that it was ok. He informed me that I could call the office and they could reschedule me. I informed him I would call. However, a few minutes later he came back to the residence and told me that I didn’t have to make that call because he called them for me and they were going to reschedule me. Thanks again Mr. Childress for your generosity.
Anthony did an amazing job with our aeration and seeding today! He was very knowledgeable and patiently answered all of my questions. He was extremely careful to avoid the protruding tree roots, internet connection, and sprinkler lines in the yard. A great job. Thank you!
Over the past several months of having our lawn serviced by TruGreen, we’re definitely seeing good results. The technicians are always very informative, polite and knowledgeable of the products and the purpose of them. We’re very pleased
The employee that actually provides the services for lawn treatments has been excellent, knowledgeable and informative. EXTREMELY DISAPPOINTED with tree service. Damaged a very expensive established tree, and the company “expert” came right out, with a promise to get back to us….that was a month ago with several calls asking for his diagnosis. Nothing. Absolutely nothing. Call to customer service last week who stated that the problems I have had warranted this issue to rise to a corporate level with, again, an assurance that they take issues seriously and someone would call….no later than 2 days ago . STILL WAITING Do not fall for promises made by sales/scheduling.
I have been a TruGreen customer for 17 years at my present home. I have been through the rainy years and dry years and of course the Army worm years!! They have always treated my lawn as needed to make it one of the best in my neighborhood. If there was an issue they have always responded quickly and worked to resolve my issue with my lawn. I have had multiple neighbors ask me why my lawn looks so good and I have told them it isn't because of me, it is because I use TruGreen and I have some one else mow it!! I just make sure it stays looking pretty!!
Good service
Good job and thorough. Pleasant young man and knowledgeable.
Logan was our technician today. He called when he arrived to see if we had any questions or concerns. He is very knowledgeable and helpful.
The young man did a very good job and was professional. William was very nice and a pleasure to speak with. I would like William to continue to service my yard. Thank you
Excellent Job!
Our tech was timely, efficient and very professional.
Been with TruGreen for years and they have always given me good service. I renew my service annually. New service will begin in Spring.
Rodney was very nice n very informant on telling me what he did .
Great sales team & wonderful tech support.
William B came. To door and ask if any questions. Did an efficient job and let me know when he left
They are always helpful. My lawn has never looked better! Highly recommend.
Rodney C was very professional and explained the service well
Logan made himself available by phone to discuss issues with our lawn care. He explained today s application.
Logan B is a great true green specialist!
Logan very informative on what services I was getting today
Great job Morton.
Tech Knowledgeable, courteous answered my questions
Joshua S did a thorough job
Joshua W. applied pre-emergent and broadleaf weed control today. Good job.
First meeting was very professional
TruGreen provides great service every time, and my yard, bushes, and trees continue to look great as a result of their efforts!!!
Edward was very professional and answered all my questions. Im very satisfied especially if my ant problem is resolved.
Boyce was very thorough in covering our lawn with the spray. He walked briskly back and forth across the entire yard. I was very impressed with how hard he worked to complete the task!
Good Job
They send bills to people who have never even contacted them. Very predatory business practices. Beyond that, the cut and paste nonsense responses to genuine concerns are disturbing.
Rodney C is great! He explained everything & he got right to work. He is a nice guy & hard worker.
TruGreen did not show up for two months in the spring. Now in late summer and fall they have cancelled three times in a row. Joshua is the rudest tech. This office does whatever it wants. Terrible.
Great job.
Logan from tuscumbia branch was great I was concerned about the weather and the service that was going to be done. Everything was explained in a professional manner
Technician Johnny Moore was very professional and friendly. Hope he remains as my technician until he is promoted to a higher position.
TruGreen has been a great partner in taking care of my yard needs. Technicians like Rodney make the service pleasant and reliable.
Morton did a great job spraying my bushes and trees but more importantly he explained what chemicals he was spraying and what it would protect against. I would like TruGreen to make Morton the only person who sprays my bushes and trees. Because I trust him I will change my yard service to TruGreen also. Thank you Morton!
Out TruGreen specialist Morton Enid takes great pride in his job and always gives the best customer service!
Anthony Winkles did and outstanding job.
Morton E very courteous and did an excellent job!
Tyler again was very professional & was very thorough caring for my yard. He took his time to make sure all areas were covered.
Thank you for the opportunity to comment on my technician, Mr. Morton s performance. Today is 10/09/2024, and it is with sincere appreciation that I offer this evaluation for Mr. Morton. We discussed what was needed from my point of view, and Mr. Morton was very supportive and eager to satisfy my needs, however, I was disappointed to learn that the product being used could kill my fescue, or other than Bermuda grass. I must say, he has very strong work ethics! This is the flavor needed to retain good customers; like me. I would, however, like to speak with a person about making changes to my account. I like Mr. Morton s attention to detail! He ensured I was aware of what to expect from the services rendered. He is a credit to himself, his team, and the TruGreen Brand. Respectfully, John Earl Chambers, Sr. Today, 08/20/2024, Mr. Jashul P. Served my property with a weed killing agent. He was very receptive to my needs for the property. We walked some, and spoke of what I saw as problematic, and about the different areas to get reacquainted with and how to deliver the product. He was very courteous and possessed a positive attitude. He is a definite credit to himself and the TruGreen Brand! On a scale of 1-10, I give him a 10. Thank you, I am: John Earl Chambers, Sr.
Prompt service, job was well done
Job well done! Communication was good & Anthony was very friendly & professional.
Tyler Woessner was very informative answering the questions I had for him and he did a thorough job.
William Boyce was on time and did a goodjob
We put out grass seed over the weekend under some shady areas of our backyard...something we lack experience doing. We appreciate Tyler taking the time to answer questions and giving us some written directions for better success. Thank you, Tyler! We appreciate your hard work and good service! By the way, our lawn looks beautiful...one of the prettiest lawns in the neighborhood! Were very happy with TruGreen.
Rodney did a great job and helped to get rid of the mosquitoes at our place. They came back for a repeat treatment at no cost.
Great customer service.
Dustin is just Great, he is so professional and really did a fantastic job. Thanks,
Great service. Thanks
Rodney C did a great job!! I hope and recommend Rodney C do my service again. Thank you Positive Responsiveness, Value
Great service provided! Courtesy calls made before visits, thorough service provided, and friendly.
My Pest tech called before arriving to ask if there was anything special i needed
Anthony from Tru Green did an excellent and thorough job spraying my property for mosquitoes
Edward G was the technician that service my account. He was very professional and courteous . He called and notified tht he wason the way and then knocked on door when he arrived. He asked what concerns I had. He took time to walk over the lawn with me to see the issues. Then he took time to properly theat the lawn. Once complete he took time to answer any questions that I had. I would like for Edward G to be assigned to service my account personally.
Worker was on time, professional, and kept me informed. Very fast service.
Morton does a great job on our home. He s always very nice & asks every time if I m happy with his service & if there s anything I would like changed. I really appreciate his care & concern
It s great service Specialist B. Butler got very excellent job
Rodney did a great job communicating with us about our needs. And followed through with great service.
Quick reply and treatment ofarmyworms! Boyce was very nice and helpful!
Good service..
Our technician today, Rodney, was, as always, very friendly, polite, and professional. He always makes sure we know hes arrived and when hes completed our service in case we have questions or concerns that we need to discuss with him. Very satisfied with the service we recieve.
My experience has been great so far. They have turned my yard around. Knowledgeable.
Jalen explained the what he was going to do.
Tears Mason was awesome. I watched him out the window and he cover everything I paid for. I recommend that he do my service from now on. Great Job!!
My tech, Austin, was pleasant and explained the lawn treatment he was going to perform. Thanks Austin!
Nice work and what I like is they come an talk to you and tell you what there going to do
Jalen and Andre introduced themselves and asked what the areas of concern were with my weeds and such. We walked around my property and discussed areas of concern, and what needed attention ect. They did a superb coverage on the areas that needed attention. They both were very courteous, very helpful in their information and gave me excellent service. I thank them very much for their attention to detail and taking the time to listen to my concerns. Strive for excellence they did. Id also like to thank Morton E. for doing a thorough job on spraying for mosquitoes tday. After the last spray I still had mosquitoes attacking me, so they sent another technician out to conquer the problem. When he arrived, he came to my door to introduce himself and let me know he was going to spray every area of my property. He got every part of my property. Expertise at its best! Thank you for your commitment to your customers. These technicians did a fantastic thorough job. A+++!!! Thank you, Robin S.
I started service with TruGreen last year and my grass is worst than it was before they started servicing my yard. My yard looks horrible and Im very disappointed with the services that I received. Update: TruGreen came out and put sod down in certain areas in my lawn and its not even with the rest of my lawn. It looks a mess and now it has a fungus although I watered the grass like they told me to. This company messed my entire front yard up and I wouldnt recommend them to anyone. I spoke with the supervisor and he told me that he was doing me a favor by putting the sod down. He didnt do me any favors because it was his company that ruined my yard in the first place. He stated that I need to have my yard treated. Why would I have his company treat my yard when theyre the ones that ruined my yard in the first place...
Andre was a true professional and made sure we were completely satisfied with our service. It was a pleasure meeting him today.
The service Technician, Joshua Wilson, was friendly and helpful. He was knowledgeable and answered all my questions and concerns.
Rodney Childers performed a Mosquito prevention treatment for our home. This helps with reducing those pesky pest. Rodney does an excellent job.
Great experience with staff member yes yes
Rodney was professional and quick. Five stars!
Just started this years treatments. The yard is already looking better! The mosquito service was awesome last year so we re doing it again this year. I love going outside in the evening and not being eaten alive! Thanks Trugreen!
Good service for many years. Our specialist now is Jalen Means and he does a really good job. He is a very pleasant young man who obviously takes pride in his work. Top stars!
Two weeks after first treatment the little white flower weeds are gone! The grass looks thicker and by the third week it looks so much greener and healthier! Thank you for the work y all do.
Boyce, did a fine job!
The regular service provider, Brandon, is EXCELLENT! He will answer my questions and is very customer focused. Yru-Green needs to reward him for his dedicated service and positive customer attitude.
James M. professionally and proficiently completed my aeration this morning. He did a most effective, thorough and great job! The outcome is what I expected and wanted. He alerted me when he arrived to start, and afterwards, he talked to me about what he did during this aeration job. I am completely satisfied with what he did. Will likely do it again and hope I get James M. Thanks!!!
Rodney did a great job! Very nice and personable.
Fast service. Lawn looks much better
Rodney C did an amazing job, he was helpful and very knowledgeable, he also went out of his way and brought our trash can back to the garage, from the road when he was done
My technician Sawyer is great! Listens to my concerns and treats my lawn accordingly.
Tyler Woessner was timely, professional, knowledgeable & thorough in treating my lawn. Please pass my thanks to him.
Friendly service great tech keeps the grass green and bugs away.
Came work got done. Looks good.
Excellent work and service!
Sawyer is awesome! My yard has progressed so much. Im pleased with him and the services that he has provided. Hes a nice guy who knows EXACTLY what hes doing. Give this guy a raise!
I want to commend Rodney Childers who takes care of mosquito control at our home at 813 Naugher Road HSV, AL. What a difference to be able to sit on my porch and enjoy the beautiful creation without mosquito bites. It has changed our world. Thank you TruGreen for hiring a professional to do this work.
Was a pleasure talking with and explaining application including what he seen. My lawn is basically weed free. Thank you
Professional experience with kindness.
Professional and friendly. Paid attention to details.
Great customer service. Tech explained what all the treatment entailed, and what to expect from the treatment.
I was not home during the time the technician serviced my lawn, The next service appointment hopefully I will be home.
Marcel did a fantastic job on my lawn!
Excellent and Professional Service. Technician explained the service to be provided and its advantages.
Good job explaining the concept of the product and the process to me as my lawn is growing into a new place to enjoy.
Brandon seemed very nice and was informative about the issues I am having with my lawn. I m sure my lawn will grow nicely with Tru Greens help.
This was by far an easy process. I can not wait to see my yard free of bugs and my grass to be BEYOUTIFUL. I can t wait for the goodness . The customer service was great The customer service is everything to me. The were very polite and did all they had to do, introduced and let me know upon completion. TRU GREEN IS THE TRUTH
Did a excellent job. Some techs skip sections that need to be treated.
Justin was very nice. Has to contact his manager about an issue we are having with our yard and Justin answered all my questions. Looking forward to the results.
Ive been with Trugreen. They treated my yard one time and I saw more weeds not long after. I called my sales guy and he sent someone within a week to retreat my yard. The service so far is great. I never could get all of the weeds on my own. I cant wait to have a green weed free yard.
Tyler did a great job today. Tru Green communicated in a professional way by informing us of service time and services performed. Tyler did a great job communicating and did a thorough job of spraying the lawn for what was needed. Services
My lawn has stayed pretty much weed free since TruGreen has been working on
TruGreen Specialist, Dalemarco H. was wonderful. I did not have a chance to speak with him, however I normally check the property cameras to view the TruGreen application. Dalemarco was meticulous and thorough while applying the fertilizer mixture. Thank you for taking your time to ensure our lawn is cared for. I highly recommend Dalemarco. At TruGreen.
The technician did an excellent job applying the product to my lawn.
Tyler was very professional and thorough. He provided knowledge on what was going on with my lawn as far as the weeds.
Rodney is professional, on time and does his job well. He always lets me know he has arrived to start the job!
Very pleased with yard service performed by Jalen M.
Morton Enos, did a good job, he contacted me when he arrived explained about the service and asked if I had some issues with the yard.
The guys do a good job spraying the lawn but need to be mindful of putting things back where they were when they arrived. I.e. if you move the garbage dumpsters in garbage day our garbage may not get picked up.
They did a great job spraying our yard for pests. The guy that did the spraying was fantastic!
Alfredo, the technician who treated my lawn today was very helpful and expressed interest with the concerns that I had. I would like to have him treat my lawn from now on.
Excellent service from TruGreen today. Marcel McIntosh was, as always, courteous and professional.
I have used Trugreen for the last 4 years with excellent results!
Justin relayed, what services he would be accomplishing today in a very courteous and caring manner. Thanks.
Tyler explained everything. Good job
Satisfied with my service looking for forward to the others. Thank you Rodney
Customer service was great and the second person that came out was friendly and courteous. First person that came out didnt do what I was paying for. Thats why they sent out someone else and a free treatment. Thank You.
Rodney always does a great job with the perimeter pest control, he is very careful alone my gardens, He also reminds me about keeping my dogs inside until the chemicals dry! Very professional and detail oriented.
Tyler W. Is the best service technician! He always does a great job!
Rodney did a fantastic job with my mosquito control service and went out of his way to communicate with me.
When the lawn care specialist arrived, he immediately came to the door to let us know he was there and asked if we had any questions about our lawn care. Professional and friendly!
Excellent service. Marcel was right on time and was very helpful in explaining my service. He answered all my questions. I am very happy and look forward to working with TruGreen and Marcel in the future. The app is really well done and full of information.
Caring, explaining, and friendly
Tech was very knowledgeable and friendly. He took his time and explained how he would be treating my lawn. Provided recommendations for watering and mowing techniques.
Jarvis technician number 701147694. Arrived on time rung the doorbell, explained to me the service. He performed the service professionally and placed a sign in the yard when completed and rung the bell and left literature. I will give him a 10+. Truegreen should acknowledge him because he represents your company as a true TrueGreen professionally. It would be my honor to keep him for my service if at all possible. Retired Colonel USARMY.
Great service from the young man who treated my yard. Very courteous.
Very prompt and professional. Very knowledgeable and answered every question. I am pleased with the work done
Marcel M. did an awesome job. Very nice and customer services friendly.
Morton Enos frm TruGreen did an awesome job today. He was very informative. He advised he was doing pre-emergent service and what to expect. Also he indicated how to manage dalissgrass. Awesome job!
Marcel McIntosh continues to perform outstanding service.
Morton E. was very helpful today. Thank you.
It has been raining & a flash flood watch is designated for my area, ground is saturated with water ... however, I decided to let Tyler spray since this is not his decision ... Tyler was very nice & did a good job ... just not sure if the Pre-emergent will be affective in todays environment. I have the work number for the local Trugreen and talk with supervisor, he said if todays application didnt work to call him & he would schedule a follow-up ... REALLY appreciated him answering the phone and talking with me ... thank you Mr. Walker Mr Walker called back that evening, he said after going to lunch it was too much rain. I assumed a followup would happen since spraying in pouring rain & a saturated ground was present and acknowledged. Now I was serviced on 2/28 (think paperwork said something about soil test & again (lime) on 29th. From what I can tell, Ive paid about $150 for one service of lime since 1/29 was useless & 1/28 soil test ??? to add all this up the tech on
Great service
Jalen came back to spot treat the poa annual and explained difference between it and crab grass. Very friendly and professional.
Rodney did a great job answering my questions!
Technician David understood my weed control problem and applied the necessary remedy.
The technician did a very good job of communicating what he was treating for and offered to answer any questions about the treatment or other questions about my lawn.
Rodney Childers is knowledgeable and does excellent work. I highly recommend him.
Very knowledgeable and helpful. I look forward to future treatments.
Absolutely wonderful!! Does an outstanding job
Do your employees have trouble reading? I have a no soliciting sign by my door, yet your company leaves a flyer on my door.
Rodney Childers did a good job spraying my plants for insects and disease control.
We have 2 dogs that we lock up when Tru Green comes. They give me a 4 hour window when they are arriving that day. Their field staff are very friendly and professional.
Marcel gets two thumbs up for doing a great job. He arrived during the hours estimated, and sprayed the yard. Thanks!
Marcel McIntosh serviced my yard today. He was patient and kind while I was getting my dog back in the house before he started the service. It is evident he cares about his customers and his actions are a positive reflection on the TruGreen brand.
Does a good job. And glad he came early in the morning, before l went to work. Thank you Jasmine
Our service was completed in a very professional and respectful manner. I like being able to track when the specialist will be at your house. Can t wait to see the shrubs and trees in full bloom!
Morton enos did a thorough job.
Marcel McIntosh was our operator and he was great!
Marchel McIntosh came to service our lawn. We got a text when he was on the way and he rang the doorbell to let us know he was there and was very professional. He is not the only Tru Green employee that has done this either. We always know when someone is on the way to our house.... and our yard looks great!
Always informative about their appointments and what applications they are providing
Im satisfied with your service. Thanks for all you do to make my lawn beautiful!
I m happy with the service. I didn t get a chance to talk with the new specialist because we were headed to a doctor s appointment at the time he was just starting to apply chemicals to the lawn. Maybe next time we can ask some detailed questions concerning what we can expect as the results of the application.
Tyler Woessner, my lawn care specialist, was very professional and knowledgeable about his job. He was thorough and provided a great service summary. Additionally, he answered all of my questions and provided top notch customer care.
The techs take the time to explain their services for the day and identify any problem areas in the yard. They don t rush it and respect the property.
RodneyC is a good tech. I m giving him 5 stars for being a decent person to talk to and understands the products he s applying and shares that with us.
Tech came to the door and introduced himself and what service he would be doing today. He warned us about keeping our dog safe and let us know to keep the dog away from the trees and shrubs for at least and hour. Very friendly guys.
Provides safe product with quality technicians delivering the application.
Polite rep, got right to work.
Edward does a great job keeping our lawn healthy.
TruGreen does a great job on our lawn. Tyler usually comes for our applications and he does a thorough job.
This is a shout out for Rodney. Really appreciate his taking the time to do thorough explanation of the service he performs! He did a great job treating our shrubs and bushes too!
I was unhappy with the crabgrass in my yard and Trugreen sent out someone to treat the grass an extra time at no charge.
Tyler is a true professional and did an excellent job of explaining what service I was receiving and how to maximum my lawn appearance. Truly a great representation of Tru Green services.
Brandon was courteous and efficient. I appreciated that he informed me of what he was doing. Good job.
They always do a great job!
Boyce is an outstanding young man and he is a credit to your organization. Extremely friendly and knowledgeable. He was the first to request a tour of my property to ensure all areas were treated. He explained to me what chemicals were applied today. Good job.
Technician was nice and courteous. And did a thorough job.
Brandon notified us when he was coming so we could unlock our gate to the backyard. He treated our yard and was friendly!
Marcel mcintosh
Brandon did a great job!
Mr Marcel McIntosh Did a great job I give him and 10/10
MR MARCEL MCINTOSH DID A GREAT JOB TODAY THANKS SO MUCH
The best service in the Huntsville area by far. Believe me I ve tried them all!
Morton explains what he was doing and what I can do for optimal results.
Derrick is very professional and does a good job.
Joshua really knows his business. Thanks to him my yard is looking great again.
Aeration of front yard. Real aeration, mechanical aeration not that wannabe liquid aeration that others offer.
Morton E. did a great job for me. Walked the entire yard and didn t miss an inch.
Tyler very friendly and professional. Great personality. Did a great job.
Tyler W. is highly knowledgeable and treats us with respect. He is very professional, fast and thorough!
Tyler does a great job and is very informative. He always goes above and beyond and makes sure we are satisfied with the service.
I have been using this company for the last four years. The recent tech I had David H. did an excellent job. I m requesting him to do my lawn services from him on out.
Customer satisfaction is guaranteed at TruGreen. I am happy with the customer service. Thank you
Gregory is a wonderful and hardworking took care of everything knocked on my door and called before service
Mr. Rodney provided great service. Explained the work to be done.
Great technicians good guys
Gregory C from TruGreen provided excellent service today. He was very professional and seemed to be very engaged he also demonstrated a very caring approach.TruGreen need more employees like Gregory.
This was the best treatment out of the first 3 treatments that the technician explained to me what it was going to take to get the weeds out of our lawn.
Excellent customer service!
Lawn serviced by Gregory C. Very professional.
This is my first 6 months and I can see a difference.
I use TruGreen to help maintain some large trees and shrubs that were placed in the landscape a couple of years ago. Their services are comprehensive except for pruning, which is not included. Joshua Smith, my TruGreen specialist, is knowledgeable and professional as well as friendly, pleasant, and patient if the client has questions or concerns. He goes out of his way to address any issues that may arise!
Professional and knowledgeable staff that has done outstanding job of taking care of my Lawn. Satisfied customer.
Always appreciate the professionalism of the technicians
Tyler did a great job.
After a very rocky spring, my yard is looking great again! Thank you for making it right!
Never had a issue that wasnt addressed promptly
Great job, grass has not looked this good in years! Very reasonable, easy to work with.
Excellent service!
I rarely post reviews, but in this case I wanted people to know about my experience with this company. I received the texts and notifications that they were on sight performing my service at the same time I received the invoice. I checked my cameras and they never showed up! Contacted my salesman multiple times this same day with no response. After finally speaking to someone. The resolution was they went to the wrong address, so they schedule me the next day to perform the lime treatment. They did come this time and only serviced about 3/4 of my yard, did not touch the side near the roadway or behind my fence, this is pelletized lime, easily visible I was pretty much shocked they still could not perform this service correctly. If you have this company I would make sure your services is being completed. I canceled my service because I no longer trusted them. They also kept contacting me about other services after I told them on other occasions I was not interested. Salesman promised results, tech did not deliver.
Rodney is courteous, knowledgeable and understanding of the customers needs. BravoZulo Rodney C!
The best lawn care ever. They have made our.lawn into a beautiful place to view now.
Our lawn has improved so much with the care of Tru Green. The grass is thicker and greener and looks so much better. Tru Green is a reliable company that works with the client to meet their needs.
Daniel Hicks was absolutely great to have. I leaned more in that 1 session, than I have all summer.
Always on time and very courteous technicians. Provide feedback that helps maintain a healthy lawn.
Perimeter pest control service was excellent. Rodney C is excellent technician.
Boyce took the time to explain the details of the service.
No problems so far. They will respond to any questions or concerns.
The tech this time did a better job than the one before. I m still concerned why I still have weeds after a year of service.
This was the frist time using this company.I was pleased with the handy app. Also Gregory was very professional and answered all my questions. I look forward to seeing my lawn improve in the next coming month.
He gave me good advice yes
Update: I was contacted by ashley who is in charge of my area. She was polite and very attentive to my concerns after speaking with her, I think my issues come down to 1 person in their sales department, Jimmy. He Was dishonest in saying he would be my contact person. From then on, he basically gave me the runaround to get out of being dishonest. (And my soil samples were lost). After my conversation with her, I have faith this may work out. Because of her, I changed my review from a 1 to a 3 and well see how it goes. Hopefully we can get it up to a 5. Initially i thought this would be a good choice for my lawncare and signed up for $3k/ year service. However, after signing up I recieved an enourmous amout of calls telling me I was flagged for pest and disease on my shrubs which was not correct. They are perfectly healthy. Dont lie to try to upsell services. 2nd its been 2 months since they took a soil sample. I was told Id get results 2-3 weeks by my account rep ( via text, so i have prof) Then on a phone call the same person, Jimmy, said he had no idea who would have told me that but its more like 6 weeks. Im sorry.... soil samples DONT take this long. 2 months later and no one cares. Obviously since they didnt upsell more services to me, they dont care.
We had concerns bout some trees and wanted to fertilize them to keep them from dying. The response/treatment was extremely quick and very much appreciated.
Rodney was very understanding and applied his professional touch to fertilizing my shrubbery , Tru Green thanks for answering my request
Very polite & focused on the job.
If I ever need a retreat no problem with Trugren.
The aeration was completed appropriately.
Answered all my questions ..
I received a text notification that my technician had arrived. Looked outside no one was there. Several minutes later I received a second text that my service was complete. This had me questioning had they ever come? So I went back to the previous date scheduled service and looked it up on our security cameras. They in fact did not come that day. I called customer service and requested a refund for both dates but only received one. Never again will I use or recommend this company
Thorough
Outstanding job agin on my yard TruGreen Dale Marco Hodges Positive
Performed weed service.
Marcel was courteous and kept me informed on what I needed with my lawn
Edward has done a great job servicing our property. He shows up on time, and is professional and friendly!
Rodney Childers made contact with me upon arrival and did his job in a timely manner. I would give him a 10 out of 10 on his service.
Marcel was very approachable and he answered my questions.
Service tech was wonderful as he took the time to explain what he was doing and why. I m not so excited about the fact that there may have been appointments that were not completed but paid for.
Service is excellent and results are fantastic. So happy I decided to use Trugreen.
They do a very good job for a reasonable price.
Just the best and I went t6o another service but they were not comparable to TruGreen.
Mr. Rodney is awesome. Really glad to have met him.
Very efficient and effective. He gets a ten for his work.
Came as scheduled. Great service technician.
Shout out to Rodney Childers for being a great representation of TruGreen. Upon arrival, Rodney quickly saw that the package I had purchased was not right for my needs. He called his supervisor and worked it all out within minutes. Thankful for an honest opinion and how he handled the situation for the best of his customer!
This is the premiere lawn treatment service in the North Alabama area. They do an outstanding job and are always on top of things. And on the off-chance that some issue should arise they will quickly and professionally take whatever steps are necessary to rectify the situation. 10 out of 10 stars!
Excellent lawn care. Thanks.
Tyler was very pleasant. He came to the door to let us know he was in our house so we could took care of the dogs. We watched him do the job. He was focused and detailed oriented. We recommend Tyler; hope he is the person who is sent every time.
Never keeps scheduled appointments and shows up when I cant be there or make arrangements to make sure my dog is not out or that the gate is unlocked. After several calls I still cant get a supervisor to return a call! I prepaid for my service so its a lesson learned! They have my money so it seems that dont care to contact me. I will use another company after this season! Original post 8 months ago. Still no proper customer service. I was on a pre-paid plan and was waiting for it to complete and even though I paid up front they charged my account today for a treatment. Still cant get a notice before they come and cant get a call back.
Excellent service by the Tech
Not happy with their lawn care particularly weed mitigation, but the worst part is their mosquito service. Havent seen results yet. Discontinued this year to try another company. Even after registering my complain, the person who called me to know why I discontinued my services, no assurance to fix the problem or redo the mosquito treatment. Most frustrating was he hung up on me when I declined to continue services with them. One of the Worst customer service experience.
Thank you to Rodney C. for providing exceptional service of my lawn today. I appreciate his friendliness and concern for ensuring my lawn needs were met.
We have been customers with TruGreen since 2009. We have always been extremely satisfied with their service. We wanted to pay a compliment to our Technician Tyler Woessner. He goes above and beyond, he always moves our trampoline and children s items to insure the entire yard gets serviced. Great job Tyler W !!!!
I thought specialist Tyler W did a thorough job on my yard treatment, he explained to me what he was putting on the lawn and what I needed to do to maximize it s effectiveness
Excellent service, Marcel. Thanks for your note about not knocking on the door. Please do not ever knock on door after your service. Our dogs would react to your knocking. They are friendly but loud. Garey
Their representatives are courteous and knowledgeable. They follow up to confirm if the service did what it was supposed to do. The re-apply a service if results are not achieved on the first try. Have had Tru Green for years and are satisfied with their lawn care programs.