7650 W 99th St, Hickory Hills, IL 60457, United States
TruGreen provides local, affordable lawn care in the Hickory Hills area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Hickory Hills community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 708-430-5550.
My Specialist Luis was the best I’ve had from TruGreen. He was very courteous with explaining the process & answering questions I had. He worked very hard, listened to my concerns and gave good advisement. Great Job!!!
The TruGreen Specialist, Jeffery Berry, treated my lawn today, and performed meticulous, professional, stellar lawn service. He not only took time to discus my lawn problems, his interaction was delightful. It’s been a long time since I have this quality of care. Kudos!!! I will only request him in the future.
I am very happy with my service today! I hope to see great results, my rep. Was very knowledgeable and professional. I have high hope for my results. Thanks for sending Justin he was GREAT. I am looking forward to keeping my service after a hard beginning. Thanks to the current manager enchanted of my account and Justin. I will take no other rep but him from this point on. 😀
Today David Marquez was our Lawn Specialist and explained how I can thicken my lawn and answered all my questions very polite and friendly. Great Job having the knowledge to answer your customers questions .
David Marquez is always amazing and helpful. It’s a pleasure to have him as our specialist. I love the fact that he actually talks unlike some of the specialist. He’s knowledgeable and doesn’t mind giving tips on maintaining a healthy lawn. David you rock.
True green has brought my lawn back to life. Now all I have to do is water my lawn properly. I no longer try to figure out what is wrong or what is best for my lawn because I’ve hired the pros…….TRUGREEN Angel C
Update reviewed 2024! 2024 season was no different than last season, in fact I noticed a change a big negative change, my lawn is completely dead in the from of my house, I guessed they have two more seasons to completely kill my lawn completely! I had better results when I cared for my lawn with my inexperienced than when I let “the experts” work on my lawn. attached before and after pictures. pictures with green lawn is the before and sadly picture with nothing by dead lawn and weeds is the work of trugreen and their experts. last season 2023 the trugreen company was stealing from me for the whole season, they charged me full prize for a service that they provide on half of the property instead of the full property as previous year. the only way I found out about it is because my wife was park in front of my house when trugreen arrived and only did the front of my house and didn't do my back yard, I called and they came up with an excused covering for the dishonest person doing the job. they told me that the prize was for the front of the house but they know this is false because the previous year I had the full property done for the same price of $46 per treatment. and then for 2023 they kept doing the same service and same price but the technician never bother to go in the back yard to do the full treatment. very dishonest company.
My first experience was HORRIBLE. Customer service is terrible...not all but .... I am in the USA...I Expect to deal with people in the USA. Not the Caribbean or Trinidad. Total lack of communication. Very poor . But...my lawn has been treated twice..seeing very little results but am hopeful. I had met my Tech David today...VERY Pleasant and respectful. I would like for him to be my permanent tech for the season. I don't want bunch of others coming and at the end of the season...who do I tip for a job well done. If this is not possible I may look into another service and cancel with tru green and find a company that has customer service in the US and can have the same tech come out for treatments. But I'm sure that won't be a problem... Otherwise I'm hopeful to see the results tru green raves over. My star rating is for David the Tech. NOT YOUR CUSTOMER SERVICE DEPT.
Wow great job, friendly, fast very fast
On time and very professional. All of the above
Very happy with my service from TruGreen. I ve been using them for about six years now I ve never had a problem, highly recommend. José and Luis are the best.
Jorge as usual did a complete and professional job. He is an asset to your company.
Jesus did a great job. He also gave me advice to get my lawn to look beautiful for next year.
I m happy with my service and would recommend Tru Green :)
Great service and great guys too
First experience with TruGreen. So far, impressed with professionalism of staff. Tech rang my bell when he arrived and answered all my questions. Completed the aeration and left property clean.
I am most times satisfied with TruGreen
Joseph is the best we give him a rating of 20 hes very polite and nose his stuff
David was very courteous and addressed my issues. Then, took care of the problem. He was very knowledgeable of the issues.
Alejandro is always very polite and willing to explain things. He is very respectful of our property too. Great service!
I currently have pest and mosquito treatment. I have seen wonders with the pest control of ants, spiders, centipedes and earwigs all over my home and property but with the mosquito service my legs and arms full of bites tell a different story. I can t walk through my yard, to the alley to throw away the garbage without getting bit a few times. I have had a few gatherings right after the treatment and I have citronella torches, table top candles and hanging zappers yet nothing seemed to tame these mosquitoes.
Great service . Walked me through everything I needed to know.
Jorge n did a great job Very polite & asked if I have any questions!
Jeffrey did a great job, very professional.
Jeff is awesome he is very knowledgeable about what you need as far as treatments on your lawn care.
Great job as always
My technician today was friendly. He rang the door bell too. I spoke with him about my concerns. Please in the future send John B. ONLY to my property he is the BEST and is very knowledgeable. Thankyou Liz K.
Jose did a great job explaining the situation and remedies!
Technician very attentive to customer s concern and lawn
I called TrueGreen because my lawn weeds were invading my flower and vegetable beds and I couldn t take it anymore!! Because I started later in the season, I had a few different lawn technicians treat the grass each time. All of them were very nice and careful of the vegetables and flowers. They were informative about cutting, watering and what to expect next. I see a difference already and I m so happy about that!! Thank you TrueGreen!
job well done
I was so pleased to be home when he arrived so it gave me an opportunity to talk with my technician. He was very knowledgeable of the treatment he was doing. It would be nice to get the same technician every time but I know that might not be possible. I will know the outcome in 72 hours.
Amparo always tries his hardest to make sure he s covered the property to eliminate mosquitos. Great job and energy. Same with Stephen A. who came out to re-treat the yard. Outstanding gentlemen.
I have used trugreen for years and am very satisfied
David Marquez, branch 5575 did an excellent job as always. Whenever I have questions he will explain the answers to me always. Excellent service member for trugreen.
Today I met a nice young man named Aydan, B. That performed my Lawn care service. He happened to come right at the time I found a dead Possum in my back yard and was so kind and thoughtful to offer to remove it for me. I thank you very much for his help today.
Elijah was professional, courteous and did a great job!
David M provided Great customer service. He did an excellent job in treating the entire lawn including treating the side of the garage that had previously been omitted. One phone call to TruGreen corrected the omission of the area. Great job David M.
David Marquez is our specialist and he does a very thorough job. Since he has been treating our lawn we get compliments on how nice our lawn looks. Our neighbor even started your service because of David Marquez great job!!!
My specialist Markus Varnado was very helpful he knocked on door to let me know he was here, he also answered any questions I had and was very pleasant.
Jeff B of TruGreen did an outstanding mosquito spraying job..
Our service provider, Michael Mazylewski, of TrueGreen branch 5575 in Hickory Hills, does an outstanding job and is a pleasure to work with. 10/10!
Mike Mazylewski (Branch 5575) is terrific and is the main reason I work with TruGreen. Mike is a knowledgeable professional who is personable and knows my trees, bushes and landscaping inside out. I consider Mike a friend and I make a point of catching up every time I see him working on my property. Mike is a great resource on a number of questions I have in maintaining my property. We have been working with Mike for quite a long time and look forward to working with him in the years ahead.
TruGreens weed control is great. No weeds make for a great lawn.
Courtesy, informative, kind, pleasure to talk to. Jeff is good for your company and for the neighborhood that he serves.
Very thorough explanation of what service was done. Jeff went above and beyond to help explain the services
David M. Is a great lawn tech. Please continue to send him. Highly recommend him to anyone looking for a great lawn care tech! Will be referring to a few of my colleagues!
JEFF was very thorough and courteous. He explained in detail what he was doing.
Young man was in time and very very professional and helpful! EXCELLENT service with a smile!!!!!!!
Jeff was very informative very thorough in his service
Great job by Mark today. Explained a few things about my grass to me . Very knowledgeable.
They do a great job. When I express concerns on my survey someone actually calls and takes steps to resolve.
Elijah carries himself professional He took time to explain before he began to work, just what he was to do ( to my level of understanding) He explained what he had does, and what needs to be done to keep this process going. For my next servant visit I would like for Mr Elijah to be my lawn servant person Thank you
Excellent. The True Green guy did a very good job.
Great service with great results at a reasonable price.
The young man who service my lawn did a great job
The grass definitely looks better since we started this service....
Nice worker, thank you
I have been with Trugreen for over 20 years. My technician, Jorge Morales, is just fantastic!! His service is exceptional.. He keeps my lawn beautiful and free from insects and weeds. He takes care of my lawn as if it is his home. I am totally satisfied with TruGreen. Jorge takes the time to explain any issues and knocks on my door at each treatment. He is very knowledgeable and personable. I would highly recommend Trugreen and Jorge Morales to my family and friends.
Had Steve out today to take care of our trees and bushes. What a delightful young man. He introduced himself when he arrived and took great care while treating our trees. He is a real plus for TruGreen. Thank you Steve.
I appreciate the care TruGreen has given my Lawn. I haven t had to worry about weeds.
Very disappointing experience w tru green. The service person sent to do my lawn did a very unsatisfactory job or did not do what he is supposed to do. Weeds are out of control front and back yard. This person put a sign in my front lawn that he did his application but there was no proof that he actually applied fertilizer except sign on the lawn.I have a ring doorbell and camera at the backyard and no sign of him doing the work nor leaving a note in my front door that he was there . I called customer service and I was told he was in my property at 7:15 am as per record . I was home with patio door open as I was eating my breakfast and never saw him. I canceled my service. I asked for a refund as I paid for the whole year. The customer service Barbara hung up the phone as I was explaining how dissatisfied I was.
Thanks to True Green our lawn is looking really good being free of dandelions and weeds. We have a lawn that we re proud of. Our lawn technician, David M is awesome and keeps us informed on where our lawn needs attention and how to treat problem spots in the lawn. David is very knowledgeable about the work he does and takes pride in his job. Thank you David M and Thank you True Green.
Today I was able to talk to my scrub specialist, Stephen. He was very knowledgeable about some concerns I had about my bushes. I look forward to working with Stephen in the future. He was a pleasure to deal with.
Lucas Globis was great! He so informative and just pleasant.
Timely, professional, thorough and friendly.
Handsome Tattooed guy Stephen did an awesome job! I highly recommend this service. Please send him back if you can. He went over and beyond the call of duty!
My guy Jorge E was awesome.
Complete
We love our Trugreen lawn care. When we got it, our grass looked better than ever before. We had an issue with something burning the grass but they came out and assessed. Now it looks great again. Also, we have the mosquito spray, and we havent been bit at all. Thank God bc the mosquitos are horrific by my neighbors but not in my yard.
Everything great!
Steve was our representative today and is great, extremely professional and courteous. TruGreen is lucky to have him.
Long time customer. Any problems are corrected immediately. Great customer service.
We absolutely are impressed with our tech and the communication we have received. Our lawn never looked so good. Tru Green has made a huge difference in our lawn..
Jorge Is great , Kind , Professional and very friendly glad to have them do my lawn
Jeff showed up today to spray for Mosquitos today. I asked him about all the weeds showing up on the lawn now. He agreed it did not look good and that he was only there to spray for Mosquitos today. What he did do is take a bunch of pictures to send with a request for the service to get a better handle on this. Jeff was a real nice guy interested in what he was doing and knew how to talk to people.
Excellent service! Stephen was very helpful & on point with everything, very knowledgeable about the surrounding wildlife & the service that will best suit my interests.
My Service Provider Anthony is amazing and extremely knowledgeable
I ve been with TruGreen (tree & shrubs) for many years and have always had a good experience. I would like to give a shoot out to my service person , Steve, for always doing a great job. Steve is a joy to have working on my yard and has such a great work ethic and attitude. I look forward to his next visit!
We had a treatment today. I have to say they do a good job and our lawn has never looked better
I havent had an issue with customer service. They have been ore than willing to take care of an issue I had...luckily, I havent had one yet!
My tech Jim was great. Very professional, courteous and took the time to answer my questions. Give that man a raise!! I hope he returns for my spring service.
Elijah was awesome and addressed all of my questions and concerns. I appreciate his patience and professionalism. Great job my sir!
Been using them for 3 years. This year has been a bit rough with the weather and mosquitoes. JAmparo Diaz is a great tech, very informative about the treatment and what to do after.
I love my technician for mosquito service, but the first round didnt seem to last as long as it should. Hopefully this second treatment is better!
Kaylin Did a great job on my lawn. He was nice enough to explain everything he did. I really appreciate that.
I have to say that James Wurth was very professional in the process of describing the different services that trugreen offer which allowed me to choose the best one for our trees. Also when the specialist Luis R arrived and on time, he was very knowledgeable about all the questions I had while he was doing such a good application to our trees. I am definitely looking forward to being a long time client of trugreen.
Anthony B. provided superb and excellent service. When providing service, he was patient, professional and thorough. He listened to my concerns. He showed care and compassion. I thank you for the service provided on August 22, 2024. I commend you, and I state: Kudos! Continue in Excellence!
J Amparo Diaz did an excellent job for the second time to spray my yard for mosquito defense service rang the doorbell let me know he was here explain what he was going to do and did a professional job.
Absolutely terrible! Had to schedule a re-service because mosquitoes came back after 2.5 weeks. Only for the technician to not treat my full property. Called before he left the property as I m at work and was hung up on. Called back and was told they will try to come out again in 3-5 days. They can t transfer you to anyone, you can t talk to anyone local. I stopped using their lawn service years ago because of this behavior, and now the mosquito service is becoming the same thing. They are charging too much money to not be able to do the bare minimum. I will definitely be looking at making a switch away from them.
Never sure what TruGreen service person is putting on my lawn. He says something and bill reflects something else.
Healthy lawn and great service. The technicians are very knowledgeable of the chemicals being applied on your lawn. If you have questions, the technician answers in a way to help you understand the process. If you have any issues with your lawn, at anytime during the service, TrueGreen customer service is nice and will address your concerns right away. If the technician has to come back to clear up the issue, they will. I have been a customer for three years and I am pleased with their services.
Very good service. The people that come are always courteous, introduce themselves and explain what they are doing. THANKS TRUGREEN!
Steve did a phenomenal job with my trees and shrub. He was professional informative and friendly. Trugreen is very fortunate to have someone of his caliber working and representing Trugreen. It would be a great honor to have Steve continue to treat my lawn. Job well done!!
Jeffery Berry was very patient in explaining the process of the mosquito removal procedure and when it is best to do it, helped me gain more knowledge and confidence about what is being done.
Terry M is the best!
Kelsey is great!
My lawn looks better than it has in years. Thanks to my specialist Alejandro Diaz who goes above and beyond each time he comes. He always knocks and my door and makes recommendations on how to keep it looking good, and weed free until the next appointment
All went well!
Joseph and Steve are true professionals
Hes very professional he makes sure he seed my entire lawn front and back Thanks Robert Job Well Done perfect
We continue to receive superior service from TruGreeen - Our technician Michael M is very knowledgeable and highly skilled - he answers all our questions and makes recommendations to keep our trees and shrubs healthy - we appreciate working with him.
Alejandro D did a great job as usual. I explained my concerns about front lawn and he addressed my concerns with knowledge and confidence. Very happy with Alejandros expertise.
Alejandro, was precise and diligently in treating and explaining his work to me of why my lawn care looks treated and not treated in areas.
Their tech,Terry, explained the steps he was taking very clearly. This was the 1st service call. Im looking forward to seeing the results in the future.
Joseph explained everything clearly. He was patient and informative. He is excellent to work with.
Jeffery goes above and beyond to communicate and ensure satisfaction every time he services our lawn. Thank you Jeffery for being outstanding!
I was kept informed with on time updates for service arrival the technician was friendly and professional and completed my service without any issues. Very satisfied
Marcus is an excellent Trugreen Service Technician. Very professional.
Did a great job and followed instructions
He explained things I didn t know he took his time and applied the chemicals and fertilizer that was needed.
Pro service on point
Jeffrey was great , always very professional and polite.
I ve been using TruGreen for 6 years. My grass is gorgeous! Very lush and green.
Very nice guy to the right job he took care of very well
I have been a return customer for years . I was wondering if I got any discounts .
Always efficient good service.
Great service and technician took the time to answer my questions.
TruGreen is Tru been using there service for two years and I must say its a load off my back especially when my job requires me to be on the road most of my time. I can enjoy my lawn and free time knowing its looking great especially there pest control no more pesky bugs especially misquotes.
Michael is very knowledgeable and trustworthy
Excellent work, very professional!!!
Juan M. did a great job
I was just about to start to cut the grass when Jorge pulled up. He went on to do other locations so I could get my yard done. Much appreciated Jorge thank you
Jeffery was very professional and took obvious pride in his work
Very good and satisfying services.
I was very please of my service today.
Your tech Timothy Irvin did an excellent job this morning. He seemed very knowledgeable an shared information about the application. He was also very courteous.
A Diaz did a great job treating my lawn and provided good feedback after visit.
I appreciate the fact that I get a call and notification that the TruGreen rep who will service my yard. It allows me to unlock my gate the rep rings my doorbell and tells me what he will do. TruGreen has been doing my lawn for years. My lawn has always looked great. Thanks.
David M is the best! See you next time!
Good friendly service by the technician
Best lawn service on the Southwest side! Thank you.
Fast and efficient service to back and front lawns. Terry is professional and he has a friendly attitude. Will pass on his comments regarding mower tracks and cutting thickness to our lawn cutting team.
Very quick response to my concern of the missed areas. Came back right away to treat the areas that were missed because of the snow that had fallen that morning before the original treatment.
Very happy with the service. Been a customer for almost 4 years now.
David really does an Excellent job taking care of my lawn. He is thorough and explains everything he is applying and instructions and tips for taking care of my lawn. I would give him 10 stars if your survey had more Mrs. Begeschke 8101 S. Linder Ave Burbank IL 60459
The service representative was very helpful and thorough.
Very professional, talked to me about my lawn
Took care of our lawn after other services failed.
Great product and great service!!
I had Trugreen before but cancel my service. I wasnt satisfied with their service. So after a year or so I decided to try them again after received information in my email. Since I returned in 2023, I can really see a great different in my lawn . I spoke to the Technical and was told there a different product begin used. So far everything is good, if there s a change I will NOTICE IT I checked regularly.
Tech did a good job.
Great speaking the specialist he made sure my complaints were heard and fixed.
Alejandro was great he answered all of my questions. I would like Alejandro to be the person who provides my lawn care
They have my lawn better than anyone else s on the block.
Jose H was very informative and pleasant to talk with. Very efficient in his work.
Very professional rep. He answered all of my questions.
Great service!
Truegreen came back out and sprayed where I had additional weeds. Fast and great customer service. Joseph did a great job!
Nice job and he knocks on door to ask if I have any questions
Knowledgeable and friendly
Michael was professional and very knowledgeable about the mixture he was spraying on the lawn today.
Great service but I wish the technicians knows more about the service and in what does consist.
Not really sure why they don t tell you that they don t spray for dandelions in the first application. So when your lawn is full of em in spring you get a bad taste in your mouth. It s an odd communication strategy.
Person was on time for appointment & did as client asked when spraying grass
I d like Mark C to continue to do my service.
I still have dandelion and clover weeds that have not been eliminated.
Jorge, the specialist who serviced my lawn, was thorough and did a complete job.
Jeffrey was detailed and through with the mosquito control!
Markus V. did a good job in treating my entire lawn.
Was very polite & came to do what he had to do.
Great service
I was happy to see my magnolia tree finally being treated for a reoccurring problem of scale.
I was home when the fertilizer treatment was applied, and was able to talk to the True Green Representative about the condition of my lawn. That was helpful.
Great service provide by Kyle, he was quick and efficient in the lawn application.
David M was exceptional with the service. Very professional and knowledgeable. He gave great recommendations as well which will help my lawn be the best it has ever been!
Great service
Great results
I look forward to my service, my lawn look great
The Specialist text me making me aware that he had arrived, I went out to unlock the back gate, I greeted him and he in return greeted back he proceeded to spray the yard and i show him bare spots. I then asked him what all he was doing today he informed me and went to spray the front areas afterwards he pulled his hose up rolled it up and got into his truck, I was in the window he texted me and drove off. Leaving me in doult as to whats next?
Our rep (John) was kind enough to ring our doorbell to let us know he was here. I had a question about some weeds, he sprayed a little extra weed killer and said he would monitor them. I appreciated his professionalism. He is an asset to TruGreen. Thank you.
5 Stars
Excellent
Jorge E is the complete servicemen. He is professional and ALWAYS completes to cover the entire property. You know by his positive attitude that he cares about his customers and enjoys his job. Jorge E is by far the BEST TRUGREEN employee that I ever had handling my service appointmenJorge Ets. He has been the TRUGREEN MVP since he started my service. I have called the local office to request Jorge E to handle both my lawn and scrub applications.
Markus was very professional & courtesy with great customer service. Very respectful young man
If you want your lawn green and weed free for a reasonable price TruGreen is your place.
Robert was very thorough and answered all my questions. Thank you!
They do and excellent job my lawn away looks great
Very polite. Explained in detail about the condition of the lawn and his recommendations.
Trugreen Specialist Jeff is professional and knowledgeable. When Jeff shows up the job gets done right!
Kill the lawn and leave the weeds.
Great Service!
I appreciate TruGreen treating my lawn with the appropriate products when needed. They dont just spray fertilizer like most landscaping companies and hope for the best. My lawn requires more than just fertilizer and they do a great job at assessing the needs of my lawn and treat it.
Jeffrey is great and communicates well with us BUT TRUE GREEN SCHEDULING IS BAD. THANK GOD I WAS HOME TODAY TO BE GREETED BY JEFFREY. WHEN OUR APPOINTMENT Wasnt UNTIL FRIDAY GET IT TOGETHER TRUE GREEN
Tim was very nice and friendly. He explained exactly what he was doing, and what was in the spray. He loves his job and it shows
Granular fertilizer organic lawn treatment David M was courteous, professional and explained in details about the treatment. Positive
TruGreen provides beyond excellent lawn care services focusing on grass, shrubs and mosquitoes!! The mosquito control formula is superb and safe!! These Mosquitos can be ferocious if not for TruGreen. So, no more large spiders and webs. Better yard experience. My grass is now lush due to the Tru care Lawn care Program. 5+ stars for my professional techs!! -Completely satisfied customer
Quick, simple, effective,thanks
Driver Justin C was outstanding in his approach. Nice , professional and knowledgeable
The person who preformed the weed control was prefessional and very friendly
Hi, Jose H. was my TG tech this morning and I find him to be a complet profesional. Hope to see him again on my next application. GREAT JOB TRUE GREEN Positive
Jeffrey is an excellent service technician. Very satisfied with the quality of service he provides.
Jeffery is very accommodating and informative.
Prepaid for a years worth ( 7 applications ) of service starting Sept 2022 which I was told would be 7 applications expiring July 2023. After my 7th application on 7/20/23 they billed me $46.25 for the 7th application stating my agreement was 6 services. They refused to credit the 7th service. No longer a customer. Beware what you sign up for cause they will change the terms with no notice
Ver good service
TruGreen has helped our trees and yard remain lovely for many years!
David was very professional, he knocked on my door to explain how often to water the grass.
Jeff was very passionate about lawn care, and now I know a little more
Jeffrey B was very friendly professional on time his work is excellent, I have no mosquitoes all summer. Not one
Great customer service!!! Great lawn service as well!
Lush back yard, front yard reestablishing itself after massive quack grass infestation due to late seeding. In time, it will catch up with the back. Turning yard care (except mowing( over to TruGreen freed me up to handle landscaping and garden plants.
Keep up the good work
Never give them your contact information. You will get endless emails and calls until ma you basically have to sign up with their services to stop receiving spam calls and emails. Ahhhhhh!!!
Alex did a great job. He was professional and courteous and answered all my questions Positive
Mark C. was very professional, knowledgeable and informative.. I look forward to having him do further treatments to my lawn. Positive
Robert T was very thorough as he provided my lawn care. He was very polite and friendly when I asked him a question. This guy is an asset to your company. I give him 5 stars
Excellent service representative. Only concern is that it poured rain twice since application today and its only 3pm.
Jorge great customer service person
My lawn looks amazing. Thank you!
Alejandro is excellent!!! Explains everything and does quality work!!
Their treatment only helps to beatify my home:)
Great job!
Good quality, professional and I always receive a call before they come out the day before.
Great service he sprayed every inch of my property.
Terrible service supervisors were menacing supervisor came to my house with a terrible attitude then I received a phone call from another manager from the same office with a unprofessional tone of voice, telling me they re not gonna do this service I did not ask him to do anything a district manager was supposed to reach out to me never did instead, I had one of his thugs to call me to intimidate me I am not intimidated by this company. Just very disappointing a corporate company able to. Disrespecting their customers and try to belittle them and to top it off the six months that I had the service and I still have weeds in my lawn
My yard is healthier and has a better appearance since Ive been with Tru Green.
Grass is slightly greener and thicker than the neighbors which is likely because of the treatments its receiving.Treatments didnt eradicate the weeds well. Applied grub treatment but I didnt have grubs. Costly for the amount of lawn I have.
The Hickory Hills team is always on top of their game!
Excellent care and service. Outstanding service always.
The driver came to my home and did his job perfectly!!
Professional and courteous.
I had my hedge s, bushes and backyard serviced for mosquitoes. I went outside to introduce myself and to meet Jaduan, the technician who did the job. I explained to him how to enter the backyard through the fence. He had no problem receiving my instructions. He said, I got you Mrs. Bell. That comment made me feel he had the situation under control. Thank you Jaduan for making me feel comfortable in getting the job done. Mrs. Bell
Great customer service.
My lawn is thick and weed free, I like the communication as to when my lawn techs will arrive and they have all been polite and have given good tips.
I feel safe and secure, knowing TruGreen is taking care of my lawn. I didnt see the service person come over, but its always good to see the sign in my yard, knowing the work was done.
I chose TruGreen based on the customer reviews and past experience with the company in a different state. What a mistake! My 25-year old lawn has always been beautiful but is currently filled with weeds. Now Im trying to reach the company to schedule a repeat service but its impossible to get thru. I was promised a call back in approximately one minute. Still waiting 2+ hours later. Obviously Im canceling service with this company. I wont hold my breath waiting for a pro-rated refund.
The on site employees are very professional and do great work.
Polite and courteous. Made sure I was aware of what service was being performed
We watch the servicer to ensure the parkways and the yard are completed properly and so far Alejandro is doing a great job!
Bob was great
They applied the product very well, only once, but I spoke to customer service and they did it again at no cost. I 100% recommend mosquito treatment
The service was excellent! Today applied preemergent and broadleaf weed control.
Had to tell him to close the gate.
Our lawns look perfect because True Green is excellent dependable service. We added dirt to level lawn a few times and True Green got rid of any weeds that appeared as a result of new dirty DIRT :) USED TRUE GREEN for many years. Highly satisfied. Positive Punctuality, Quality, Professionalism, Value
Today was just a evaluation of my evergreen trees, but I usual professional care person Jeorge came out and it s always a pleasure seeing and speaking with him, he s very knowledgeable and helpful.
I asked the tech a question about my service and he gave me a don t bother me cold stare with an attitude, gave a short quick answer, didn t even ask me if I had any questions about my lawn. Very POOR people skills.
Exceptional Services
My husband and I used to think that all we had to do is fertilize a couple or three times. Nope! Whatever they use, that is pet friendly, works! We now just mow and trim it and it looks great! We have some bare spots bc of a king German shepherd and they have told us what we had to do for it. I always refer TruGreen to all my friends who complain of their lawn. If you have all weeds...it s going to burn all out but regrows to lush and green grass if taken care of!
The specialists that come to the house are great ..:: customer service not so great if you ever have to call them 4 stars to the people who come out and actually do the work !
The service man Joseph was very through. I appreciated him leaving the receipt on my back door, because that is the only way I could tell if the back was sprayed as well. One other time the serviceman left treatment tags on the back and front lawn. Thank you! It helps me to want to keep the service going when you know they have done the full job in my absence.
Jeffrey B. provided excellent service and was professional and informative. He let me know how my lawn was doing, the service provided, and what still needed to be done to ensure I get the best results from my lawn applications. Thank you!
Very professional
Thank you for another successful year. Looking forward to 2024! The Spicers
Techs are becoming lesa accountable. Work results have not been as good as the previous years
Lawn looks great.
José was very nice and professional. He answered all her questions. Thanks for a great service.
These guys do a great job on my trees & bushes. Everything is thriving!