Middle Rd, Henrietta, NY 14467, United States
High Falls Tree Service has provided tree and plant health care services throughout Rochester, New York for 15 years. We are a full-service, DEC-licensed and registered operator of tree and plant health care services. High Falls has worked alongside fertilizer makers to provide fertilizer best fit for the conditions in Rochester, New York. High Falls also uses the most up-to-date technologies to reduce any negative impact on our environment. The members of the HFTS team are always continuing their education to be on top of all tree, plant, and lawn care needs. High Falls Tree Service works hard to make sure customers receive the most knowledgeable and skilled staff in Rochester, New York.
I could not recommend High Falls Tree Service more. We had a dead maple tree that needed to be removed and they handled it quickly, carefully, and for a reasonable price. They were especially careful to not hurt the rock wall less than a couple feet away from the tree, didn't damage plants or the lawn surrounding it, and cleaned the area as they worked so by the time they were done you couldn't even tell anything happened.
High Falls Tree removed a large, rotting oak in a very difficult spot on my property. They did an outstanding job from start to finish. We had them do some add on work as well. Everything was cleaned up nicely. They are very easy to work with.
Since moving into the Oakridge neighborhood in West Irondequoit in 1999 I have had to get tree service and removal a few times and I have quoted it out and I have always relied on Eric and his company to be fair and very very good service and people! I really appreciate them and the crew works so well together I enjoyed watching them! I believe they truly care about us and the clean up was amazing!! If you need tree service of any sort you should allow them to be the company that you rely upon!
My experience with High Falls Tree was A+. Dan and his crew responded quickly, followed up with updates as needed, and did a beautiful job pruning and shaping a variety of trees on our property, including our 50-year-old Japanese maples. Highly recommend.
Excellent company with excellent customer service.From my first call to completion of my project, every single person was so easy to work with and answered all my questions. They did a wonderful job on my trees with perfect clean up. Reasonable prices too. Thank you!
We came back from a vacation. Noticed our power and WI-FI were out. A huge tree fell on our enclosed fence, our house, and our neighbors tree. We called High Falls tree service. They sent a service agent out. He quoted a reasonable price, and said they could come 24 hours later. Their crew removed the tree and cleaned up our yard so beautifully. This business is the best tree company. Thank you
Very professional and reasonable. They did a nice job getting rid of 2 large dead and few smaller trees from our backyard. The cleanup was perfect, they also removed debris from earlier wind storm before starting and left the yard in better condition than before. Thank you Jeff and the team for a perfect job.
I reached out to this company for a potential project to remove a stump in my yard. They were prompt in returning my call and were able to stop by to review my yard and provide an estimate quickly. I did decide to go with another company (that was able to provide additional landscaping services) but appreciated the fast and professional service up to that point. They gave me a very reasonable quote for the project and if the other company wasn’t able to provide additional services with landscaping I would have been very happy to go with High Falls.
Great company , great customer service and prompt service.
professional, safe, quick and efficient, and friendly knowledgeable staff. I highly recommend High Falls tree service
Second time using them. Super professional and experienced
Not reliable. They dont have real
I found High Falls Tree Service to be thoughtful and careful when pruning a large tree for me. Came recommended by a neighbor, and I agree! Highly recommend!
Friendly employees, did a wonderful job and very knowledgeable. They cleaned up all the debris, didnt look like they were there. Will definitely use them again.
Job well done .
Very professional. Did a great job removing 3 very large pine trees from our property. Would highly recommend.
Nine months have passed since a guy from High Falls Tree Service showed up in answer to my call about 2 problem trees. He was very pleasant but told me there was nothing he could do about one tree and told me the office would send an estimate on the other tree witin one week. I never heard from the office. After posting the above comments, I received a call from High Falls ... They forwarded a copy of a proposal that was sent to me but never appeared in my primary email. So...they did get back to me after all.
In and out on schedule and budget and left the area cleaner then when they arrived couldnt be happier .
In December 2021, I contracted with High Falls to trim a huge Black Walnut tree and a Thorned Honey Locust tree that was also on the large scale. The work was professional from the estimate to the clean-up. I intend to hire them again for additional work on other trees and an overgrown Lilac bush. I, therefore HIGHLY recommend them without hesitation! D.A
Excellent service. Very responsive, professional. Does not recommend services not needed.
They took on a big and complicated project. The crew worked extremely hard to pull it off. Very happy with the work.
Great pricing and very responsive communication. I m only knocking 1 star off because my lawn was gouged up in a few spots and isn t coming back very well. Their guys did some very quick pitch-forking of the lawn at the time but it didn t really do anything. I ll have to fix up those areas myself. All in all though, I d use this service again!
Impressed from the start. Dan is in the office and answers the phone, it was a pleasure to be able to talk to someone. Scheduling for estimate was easy and prompt. Ken was great and we are set with their 4 step lawn program. After the first application, weeds are dying and grass is greener:)
Fantastic work and Ive recommended them to friends and family since
On the initial sales call the gentleman had some concerns about being able to do the job. He said he would send out his boss the arborist. Two weeks passed without follow up. I called the office and was told that the arborist had been on vacation and would be out. That was tree weeks ago and still no contact. I hired another contractor.
Service was timely and work was professional.
High Falls Tree Service did extraordinary work trimming our walnut and beech trees. The workers were competent, thorough and responsive to every request. We wouldnt hesitate to call them again.
cut down two trees. one was an extremely tall Norwegian pine. great job done by crew. clean up was better then expected. i would recomend them to service your trees
Very dissapointed. I wanted two trees fertilized, arborist said they dont provide that service. I wanted 7 arborvite trimmed and any weeds/vines growing near them pulled out. He said they would trim the arborvite only, they dont provide the other service. I wanted their lawn service, and was told i was too far away. I said i live in Greece, your company is 15 minutes away in Henrietta! He said they prefer Pittsford! I got the quote of $900 to trim those bushes! What a HUGE dissapointment all around.
One of the best tree services in western New York
Excellent service every time we have called. Trimming. Pruning. Gypsy Moth treatment which saved our summer this year. Truly professional and courteous in every way. Honest and fair.
Called on Tues. The estimator arrived within an hour. I received the quote that evening. I called the next day to give them the job. They came Friday and spent just over an hour and left the yard looking great. This was my second job by Highland Falls, and they did a great job at a great price!
Nice work. Very thorough. Cleaned up everything even cleaned our neighbors lawn where some leaves had blown. We have hired several times. They are competitively priced and dependable.
Very professional and good price point. No concerns from me at all
We have used High Falls Tree Service for many years, maintaining the trees in our condominium complex. They have always provided excellent service. The skills of their arborist staff are outstanding.
I would not call any other Company to work on my Trees The company had great respect for our Property! They left our Yard immaculate
Did excellent to trim my over grown 100 year old London plane back to a healthy place they were quick and cleaned up the yard very well
Fabulous service! Came on time. Took as long as they said. Cleaned up the yard not a twig left in sight. Definitely would use again. This was my second time using them.
Completely Impressed!!! I am definitely going to use their services in the future. The whole experience was fantastic. From estimate to completion of the job, I was happy. They did exactly what I asked for and when I came home from work you there wasnt a twig on the ground! It looked amazing!
By far some of the nicest people I ve have the opportunity to do business with. Removed an elder Mulberry that was laid on power lines. Your gas and electric monopoly would not remove it. All other businesses turned us down. Dan and Eric are extremely personable owners; and their crew are meticulous about their trade and clean-up. I will always refer to High Falls Tree Service going forward.