20545 Independence Blvd #D, Groveland, FL 34736, United States
At Massey Services, we understand that keeping your landscape beautiful and healthy on your own can be time-consuming, labor-intensive and often frustrating. Our GreenUP Landscape service is a comprehensive program which includes everything needed for a healthy, vibrant lawn. Your Massey GreenUP team includes plant specialists who provide expert advice on choosing the right plants and turf that will thrive in your landscape.
Excellent customer service, from the office staff, Catherine, to Kristen who came out and walked the lawn area with me and discussed what they were going to do to get our lawn looking great again. Gentleman that came out to spray, excellent service and great to talked to. Thank you, ALL for being prompt and attentive to our needs!!! Coach
Kristen was great! She explained everything and provided answers to my questions. She showed that she cared and was very honest. My puppy even enjoyed her visit!
Louie is a credit to your organization. He is very pro active in doing his job. Today during his routine application of fertilizer he noticed a couple of dry areas. He did a quick check it determine the cause. He found two defective sprinklers. He advised me to contact your office He went above and beyond his routine duties make the lawn better and healthy. Thank you for his service
We started with Massey's pest control. Our technician (Berry) was great. Then we decided to hire irrigation services, and Bert and JP, and then Austin, were amazing. Then we decided to also replace our former lawn services with Massey. So we hired this service, too, with Rob (super polite sales rep). Kristian has been here for the second time, always doing a great job! And tomorrow we're going to receive the aeration guys, with Jerry - I haven't seen his work yet, but I already can tell that all Massey employees receive thorough training.
Khalid and Robert were very professional and knowledgeable. They took the time to understand our unique concerns and address them thoroughly. I’d give more stars if I could. I highly recommend Massey services to my friends and family.
The services were efficient and precise (with multiple follow-up checks scheduled). Khalid performed the pests control on the house and provided detailed explanations in regards to all the steps of the process and all the things to keep in mind while dealing with pests, extremely kind guy (5 stars for him as well)
Had an appointment with Massey today and Zach was the team member that visited us. He was very professional, friendly and did a thorough explanation of what was done and what to expect if we did have any issues. He had all answers to our questions. Exceptional service !!!
Salesman was great but after two years a “lawn-jockey” mistakenly sprayed something on my lawn that burned it irretrievably. Massey Management refused to accept culpability. I had to remove and re-sod entire front yard. Needless to say I cancelled Massey. Do NOT recommend.
It was good
Excellent service, very happy with Massey Services!
Excellent service inside and out for pest control!
Technician cared about my property. Explained everything to me. Looking forward to having my yard bug free
Joshua Cordero is a very nice man, courteous and professional. Answered all our questions with knowledge and kindness. Good job, Josh!
We recently moved into a new home and for the first two months the sod was looking very dry and lifeless. A friend recommended Massy to help address the problem. We have had Massy for two months now and I must say I am very happy with the progress. Kriskan, who is our service representative, is doing an awesome job. The grass is greening up nicely, the new sod lines are disappearing and my lawn is looking alive. I know it is still early in the process but so far so good. Nice job Kriskan.
Nathan did a great job explaining everything. No pressure, just great information and a very reasonable price.
Louie does a great job taking care of our lawn. He is a dedicated professional, always working to keep our lawn looking good.
Great job. The issues were completed in a professional manner.
Louie Dumens is an outstanding representative for your company!! He is what customer service is all about !! He is much appreciated for his work !
David Brown did an exceptional job treating our lawn for dollarweed. He even followed up two weeks later with a return visit to ensure that the weeds had not re-emerged.
Thank you to Massey and Louie D who is my regular service tech. I have had some lawn issues that they have been working on with me for several weeks. They call and come over as much as needed. Lou always listens and addresses my concerns as well as Burt and Darryl. Looking for to a great lawn this summer in Clermont, FL
Andre was very pleasant and professional all in all a great experience
I am back to Massey. Good start as tech, Aaron Jones explained what he was going to do and then again explained what he did and why. Love the communication!!!!
Khalid has done great job.
Mr finch acct # 7559340 says that Louie always does a fantastic job & is very professional. He appreciates that he has had the same tech.
Andre came out for our initial inspection and did a fantastic job. Very patient and thorough in reviewing what he discovered and the services Massey offers for solutions. 100% would recommend Massey!
Good services and excellent team member Andre Elie. Thanks
Very thorough and informative. Really glad to have Louis out today to walk through my yard with me as well as take care of us.
Louie Dumeng has worked on my lawn for a year and the results are amazing.
Louis Dumeng has always been friendly and professional. He explains issues regarding my lawn and tells of services Massey has that would either correct the problem or improve the issues.
Andre Elise educated me on things I didn t know and is a pleasure to work with.
Had a consultation with Andre: he was patient, professional and thorough. Walked me through the control process and even waived an unnecessary component without me even asking. Knew answers to questions I asked and even sought my email to provide me an answer to the one question he couldn t answer for me. Overall, a very excellent experience!
Amazing customer service and great work by Louie
Jared is an excellent technician. He arrives on time, rings my doorbell, we discuss my concerns and he does what needs to be done to keep my lawn looking pristine. If I ever have a problem with weeds, I call the office and Massey sets up an appointment for him to come out to take care of it. Excellent service.
Andre was great to work with!
Annual exterior termite bait station inspection; Zack did an excellent job. He took his time and checked them all, replacing some that were damaged & adding in areas that needed better coverage.THANK YOU ZACK FOR YOUR PROFESSIONALISM!
Khalid is awesome!
Khalid is always so personable and friendly! He makes our pest control experience memorable and we look forward to his weekly visits.
Khalid has been a pleasure to see every week. Always professional and friendly.
He s the best!!great guy good customer service Khalid
Zach was very thorough and located ALL of the bait stations. He replaced 2 stations that had cracked from roots growing around them. He was quick, professional and courteous, unlike termites which are insidious, destructive & costly, yet an inconvenient truth of living in Florida.
Zach was very polite and informative. Very professional. He was way better than most sub-contractors I have been dealing with for a new home.
Very good service from Lawn Tech Aaron Jones!!
Professional workers.
Louie Dumeng is my service tech and he does a great job. Always on time, doesnt cut any corners and he keeps me informed. He answers all my questions and if not, he finds the answer or refers me to the right person.
George is great! He listens and responds to my concerns. He lets me know ahead of time when he will be here so I can open my garage for him to spray inside Positive
Khalid from Massey was exceptional once again. His customer service is exemplary of quality and appreciated.
Louie Dumeng does a fantastic job in keeping my yard looking healthy and beautiful. In the 15 years I have had a lawn service, he is by far the best!
Love the way my lawn has looked since we started using Massey. No complaints here.
Termite Control. Khalid was very professional and informative. Thanks for doing a great job.
Kristin C. from Massey was very knowledgeable and helpful with our termite inspection.
Khalid is always very friendly and does an amazing job. Always asks how the family is doing . It s nice when someone takes the time to talk with customers .
David is professional and always very attentive to any concerns we have. He even comes in between quarterly scheduled sprays if we need him. We have enjoyed Massey and Dave as our tech for years. Highly recommend!
David was quick and efficient at what he does and was helpful in answering any questions that I had.
I guess it takes time I still see the same weeds
Khalid is great!
Khalid was great! He called ahead of time to let us know he was on his way, he was incredibly nice and very helpful. Thank you Khalid!!!
Our Tech Louie is the absolute best. He is professional, knowledgeable and responsive. I cannot say enough about him. He takes a big company like Massey and makes it personable so the homeowner feels confident they are getting the best service possible.
Khalid was very professional and had a great attitude. I would highly recommend Massey
Khalid
We have used Massey for over 8 years for pest control in our home and could not be more satisfied. We recently have selected them to care for our lawn as well and know we will see excellent results.
Kristen was very professional and gave the needed info clearly and concisely. Pleasant person and polite.
Khalid very professional excellent customer service. Thank you
He was amazing! Made sure everything was taken care of! Got all the spots and was very clear on instructions!
Always quick to service when needed. Khalid is great
Its my value is the the expense. The service is outstanding always on schedule and time.
Friendly and supportive
Khalid was very thorough and friendly. He addressed our inside and outside concerns. We are excited to continue working with Massey for future pest control.
Excellent service with Khalid!
Khalid was great! Pest control is a must in Florida if you re homeowner. I highly recommend Massey and if you re lucky enough to have Khalid as well.
Khalid was great!
I asked only one thing from this company and that is to give me notice when they come out to spray the yard so I can keep my dogs locked up. They can t handle one little request. On top of that they were charging me 67$ every other month to fertilize 4 plants that cost me 40 dollars at Loews. They burned sections of my yard in July , I called to talk to a manager and I m still waiting. I was happy with the service until I found out they were ripping me off over 4 plants and ruined sections of my yard.
Massey is always good. George did a great job. Thank you!
George is very personable and knowledgeable. He takes the time to review and explain any issues you may have. He also alerts you of things you can look for before they become a big problem. Massey should be proud to have George as an employee.
Khalid completed our services and did a great job! Thank you for the great service!
Khalid was very professional, friendly, and thoroughly explained what he was going to be doing.
Khalid on the Massey team is amazing! Effective pest prevention and kind customer service!
Very Customer Friendly @Kristin Cricks. Professional, On time, Good quality, Responsive & Good value. Positive
David was awesome and very friendly to work with
Laura was very helpful and explained to us the benefits of using Massey over competitors. We are hoping for a better result with our weeds than last season. :) So far, they are timely and professional, much appreciated!
I started with MASSEY services October 11, 2022. I shared my concerns with Laura my representative for the company, she shared several different plans with me as we went over them and the services that were provided with those plans. My first application came the following day with a gentleman by the name of McKienon Who is responsible for pest applications. McKienon reached out to me personally and stated that he would be the applicator at my residence in Groveland. McKienon was very professional by explaining what he would be doing outside of the residence as for inside the residence. Yes I would highly recommend MASSEY service a and all their staff. Jason
We updated our termite protection with our last inspection. Kristen was our tec. Very friendly. First checked the outside. Made a drawing of it to show where bate traps would go for their new service. Next she went over the entire inside looking for any evidence of termites. She than sat down with us to discuss their new bate program. We ask what termite infestations there were in our area. There were several near by and the area is only about 8 years old. The new plan adds about $100 to our protection. We have witnessed personally what termites can do and planned to add the service. Kristen was very friendly and was up to date with Massey plans. Two days later the installer was here and quickly installed the bate traps. (I have only a small note to add, around the side walls and porch he did not sweep the sand off. Small item but wanted to mention.)
Kristin was very courteous and professional.
Great service as always!
Unfortunately the service began to lack. When I had to change my sprinkler heads and informed the service provider that I would be shopping around, he refused to provide me with a layout of his recommended locations because he didnt want anyone to use his work. The pettiness was too much for me and had to cancel my account. Too many times I would ask what exactly came with my account and I got different answers every time. Seems that once the company became bigger, the client got lost in the shuffle and the customer service began to dwindle.