609 Donaldson Rd, Greenville, SC 29605, United States
Mack Pest Solutions provides residential and commercial pest control services all over South Carolina, North Carolina, and Tennessee. At Mack Pest, we eliminate all common pests, termites, bed bugs, rodents, mosquitoes and wildlife. Our techniques for pest control have proven to be successful. We strive to use products that maximizes safety for your home or business. We guarantee our services. If there are still pests after treatment, just let us know and we will re-treat for free! Mack Pest Solution also provides our clients with a one stop shop! Not only are you provided with our pest control services, but your home will be taken care of by our deep cleaning team, and your lawn work maintained. Join the Mack Family and call us today!
Brannon Williams serviced our home yesterday and did a fabulous job. We are so happy with him. He was so nice we highly recommend him
Tim U has been great to work with. He’s personable and very knowledgeable. We enjoy having him as our tech at Reserve at RiverWalk
I have worked with Mack Pest Solutions for several years via the Multi-Family Housing Management Company that I am employed with. During this time, I have communicated and worked with many CSR's in the office and Tech's in the field, which has always been a good experience. Tim Upton is an excellent Tech and is a such a pleasure to work with....he has a great personality, lifts everyone up around him, works well with our staff and residents, is knowledgeable and he puts forth his best effort to resolve any pest control issues we may be having. During my Property Management career, I have worked with Tim Teague since the 90's and he is also a pleasure to work with......he is extremely knowledgeable when it comes to pest control issues, always strives to get to the root of the issue and resolve it in a timely manner, is easy to work with and works well with our residents and staff. I highly recommend this wonderful group to work with.
Mack Pest always does a great job. They are always here on time and very professional. Kenneth serviced our home today, and he was very courteous, respectful, and thorough. As always, we are pleased with their services.
I have been a Mack customer for years. I have never had a complaint. I allowed another company to spray one time while they were going door to door since they were here and HUGE MISTAKE. I have never had so many bugs/ants. I will never cheat again! Dalton is our tech now and 10/10!
I've been working with Dalton for pest control services at 811 East apartments in Knoxville, and I couldn’t be more impressed. He consistently provides thorough, effective treatments that address any pest concerns quickly and professionally. His attention to detail is noticeable—he always takes the time to assess each unit and ensure the job is done right. Communication is also top-notch. He’s always prompt in responding to service requests and provides clear updates after each visit. It’s clear that he takes pride in his work and genuinely cares about maintaining a safe, pest-free environment for our residents. I highly recommend Dalton for any pest control needs. He’s been a reliable partner in keeping our building in top condition, and I trust him to handle any situation that comes our way manages.
Kenneth is the technician who conducts the treatments at my apartment complex where I work. I have to shadow him while he is conducting the treatments for our residents and he is a very patient and informative rep. If residents are home during the treatments, he will ask them if they are having any particular issues since their last treatment and treat and advise them accordingly. Very helpful and pleasant technician to work with. He's one 'cool cat'!
Tj has been our tech with Mack Pest for the best several months. He is by far one of the best techs we have had here. We always goes above and beyond for our residents here. Very knowledgeable and amazing customer service. -Savana Kerr, Manager River Falls in Duncan, SC.
Brannon is the best tech weve had. We highly recommend this company.
Brannon Williams
Mack Pest is the best! Kyle, Brandon, and Randall do a great job each week and make sure all our tenant and property needs are met. We are so appreciative for all they do!
Great professional team! Thank you Brannon.
Shawn treated my apartment today. He was very kind and respectful to my elderly father and was very patient in explaining what he was doing and what he was there for.
Brannon is fabulous! He was punctual, provided excellent service and professionalism. Thanks Brannon!
Shawn is awesome!!! He was efficient and very respectful.
Mike and Brandon. Was Awesome came in and did what they had to do. Didnt mind. Answering questions. Gave them a 10.
Great Service, no more bugs!
Service is very affordable and customer service is awesome!
Brannon was my technician. he arrived right on time and gave us a great description of the services. highly recommend
Our technician was Brannon. He was great- arrived on time and performed the requested services.
Thank you very much Mac Pest Solutions for your professional pest control service inspector and exterminator, Dustin. I am impressed by his in-depth knowledge and firm instructions for what I can do to prevent bed bugs from returning and/or preventing them to return.
Great Experience From Brannon
Blake and his team were awesome. Fast and efficient.
The guys were really nice and professional. Great group for pest control.
Very thorough. 10 out of 10. Mike Derrick always does a great job keeping pest away!
Kenneth has been a great pest control today with my client Doris Robinson, very professional, attention to detail and excellent customer service.
TJ and Brannon have been amazing.
Friendly, prompt and thorough extermination service performed by Brannon and TJ!
Brannon and TJ we great! Very friendly and thorough.
TJ and Brannon are great techs and they are so knowledgeable about the services that the company offers
Brannon was amazing!
TJ and Brannon do such a fantastic job, I would recommend them to anyone!
TJ and others at Mack Pest Solutions always seem to be happy to help schedule and take care of problems . They are a pleasure to work with, very professional and knowledgeable.
Brannon Was very respectful and very nice and got the job done quickly and efficiently!
Such a wonderful and outstanding technician. Always on time and does a job well done.
Completely satisfied with the job Sally did on my cleaning, couldnt be happier!
Brannon came out to the property today and he was great and very professional.
Good work
Blake, Luke, and Rob are my favorite pest control guys ever. They are so communicative and friendly with the office staff and the residents!
Blake, Luke, and Rob are always very polite and easy to work with! Great group of guys!
Kenneth did an excellent job addressing the roach issue in my apartment. I highly recommend this company for their professional and effective service.
Kenneth was very knowledgeable about palmetto bugs and shared good information to me. Very professional young man
Kenneth was very nice and I appreciate the pest control service very much
Kenneth was great!
Kenneth
Kenna was very kind
Kenneth was great!
Kenneth did a great job, very professional
Michael was excellent! Service was quick and easy.
Kenneth!
Kenneth was very kind and helpful!
Keneth makes it quick and gets in n out with no problems. Good man
Kenneth was timely and effective. He is very knowledgeable about his job and does it well!
Kenneth was very helpful and knowledgeable! He came in and did a thorough job while answering my questions. Thanks Kenneth!
Kenneth is the best. He is very thorough, polite & friendly. Hes also very kind to our cat.
Dalton Excellent & Awesome Service Nice & Friendly
Amazing treatment and customer service, would definitely recommend giving them a call if you have any issues
Always a quick and efficient service from our tech Nils. Would recommend and have recommended to family and friends.
Shawn treated my apartment today with bug spray and helped me identify a VERY annoying bug that kept coming back again and again.
TJ is a great tech he is very helpful and communicates any issues to the office.
Best pest control ever, no bugs left no where, what a nice guy!!!
The BEST
Mack Pest Solutions is a great company to work with! They are professional and they show up on time :) Randall G is the technician. He is always kind and friendly and is very helpful and very knowledgeable at his job :)
I work for Hawthorne at the Carlyle and our technician, Kyle is always prompt, knowledgeable, and kind to our staff and each resident he encounters - you should hire 10 more of him! We appreciate everything you do!
Kyle from Mack Pest Control is amazing for The Cove at FairForest!!!! Thank you for all your hard work
Luke was great, excellent and prompt service!
I got the pleasure of having Luke do my apartment s pest control - inspection to make sure all was good. He was quick, efficient, and respectful of my property. Would recommend him for anyone looking for good, quick, and reliable pest control.
Amazing Team & Amazing Service Always!!
Luke is a great and knowledgeable service tech who is always accommodating with our pest control needs!
Luke is absolutely wonderful to work with! He always comes in with a smile on his face, and is always professional
Great service by Luke
Super sweet and kind workers! Luke was kind and nice.
Very kind and friendly, always quick in and out and very respectful of the space, thorough pest control
Luke was awesome, along with Michael.
Kyle P has been tremendous. He is very informative and has awesome customer service, we always enjoy having him service our community!
Barry is an absolute rockstar! Friendly knowledgeable! I am the property manager at Palisades Stones Bay and am over the moon to have him here!!!
Great company with work with and Barry is so professional and kind!
Kyle Poole is the best technician give this man a raise please.
If bugs had a Most Wanted list, Kyle would be at the top of it. He s not just an exterminator, he s a bug whisperer, a pest eliminator, and a true superhero! Kyle showed up to my house ready for battle, and let me tell you, no roach, ant, or spider stood a chance. He was professional, thorough, and surprisingly kind to me who screamed like a baby every time a bug so much as twitched. If you need an exterminator Kyle is your guy! 10/10 recommend!
If you have bed bugs, roaches or anything wilding in your home, ask for Kyle he is an amazing Technician and he is great with people! KP will have the bugs on their backs in no time ! You do not need to feel embarrassed, Mr Poole genuinely makes you feel like a hero has come to save the day ! Ask for Kyle P he is the best! Keep up the great work!!!!!
Luke came about and was very professional and knowledgeable and performed his duties very well.
Very friendly and helpful.
Nice guys and prompt service
Mack doesnt disappoint! And Randall! Professional as always! Thank you!
Excellent Service
Randall is awesome, he always takes care of us! We ve never had a bad experience with Mack
Excellent reliable service from Luke!
Luke did an amazing job treating the property today. He was very thorough and informative. Highly recommend.
Its a pleasure having Mack Pest Solutions service our property. Our tech. Randall G is very knowledgeable and professional, always kind and shows up with a smile. Keep up the excellent work!
David was absolutely amazing. He was very courteous to our working environment. Since David has started taking care of us here at Woodgrain the annoying pest have disappeared. 5 out 5 highly recommend.
David was awesome! Super professional and friendly! Thanks for all your help :)
Great service by Dalton
David, from Mack Pest Solutions, was very kind and friendly. And he sprayed the rooms I asked him to, 10 out of 10
David B, is an amazing tech! Always provides great customer service and extremely helpful !
TJ does a great job. Hes very nice and professional. Im sure the bugs dont like him but I do. Hes great! Thank you TJ
TJ Messer treated our house the last 2 times. He is so polite , gets to work. and does a great job! Thanks TJ
David,did an outstanding job and he was very,very people friendly and polite.
Kenneth, is great! You can really tell he takes his job seriously and cares. We appreciate him here at Crescent Park Commons.
Kenneth gave phenomenal customer service to our residents. We love seeing him come each week.
Randall is such a great help at The Mills. He s really great with communication and is highly respectful. He does what needs to be done!
David was great and very concerning about any issues and my I may have what comes to bugs in my apartment, He even went out his way just a double confirm that I have nothing going on behind my refrigerator! He is a very good access to your team
Kenneth is Awesome! And he s great for conversation! He s so knowledgeable and is always willing to help.
Dalton was great, did a thorough service for our new house. I know I can call them if I need anything else
David was a 100 to please send him back he did a great job and explained everything with great knowledge and experience
Tim U is amazing! He provides the best service to our Community!
David was very knowledgeable and informative about issues going on with my home. I truly appreciate all that he has done
David Bender was excellent and very thorough with his treatment protocol and procedures. Very friendly and courteous.
Awesome company
Amazing place, our business always uses this pest company.
Dalton is always awesome when he comes to my property to complete our weekly pest control! He is always very organized and so polite! He goes above and beyond for our residents.
Blair really wants you back as our pest control guy
I am the property manager for 2 locations in Spartanburg. Our tech. TJ that does our weekly services at both location is great. He goes above and beyond any other tech. we have had with this company. High recommend!
Dolten was fantastic on our weekly pest control visit!! Thank you Mack Pest Control! You guys are the best!
Kenneth is amazing. He always helps us out and is very professional.
Kenneth does Good job,Good nice polite service does the job with expertise!
Kenneth is one of the most informative and friendly techs weve ever had at berry shoals. Everyone needs a tech like Kenneth on their property.
Dalton is the best!
Dalton gives great service and has a great attitude
Kenneth has been to my house quite a few times he was wonderful when we had a problem with roaches. I am happy to say that problem has been solved. Thanks to your company and your technicians, especially Kenneth.
Kenneth comes highly recommended. We love working with him.
Just ask for Tim Upton.
Barry is a fantastic technician and helps take care of all of our residents and property! PM
Horrible place to work dont do it they literally fired me before I was finished training the reasoning behind it was ( you just dont fit in here) when I asked what did I do wrong can you tell me what Im being terminated for same answer.
Mack pest solutions .all I can say is WOW!!! Best pest control company I have EVER used!!
This is by far the best company I have ever worked for. I have never in my life seen myself staying with a company long term. Much less setting roots and making a career path in pest control this company not only cares for their customers beyond what most companies would. But they care for the people team members in a way I have never seen. I am proud to be a member of this team!
I would like for David Bender to be my guy from now on. He did a wonderful job, was cordial and explained everything to me. He should be the one training all of your technicians as to how to do their jobs. I work in a Business that is all about Customer Service and he is at the tops. Thank You David--keep up the awesome work.
Great in and out super fast
Michael did a fantastic job!
Great employees! Very impressed that they show up at the correct time. David does and absolute great job every ! I have no problem with him walking thru the interior of my home, he is a very valuable employee!! Keep up the great work!!
Kyle P is always very thorough and helpful when coming to our property. He will answer any questions and is very friendly.
Kenneth is the best Technician you guys have. He is very knowledgeable, professional and the nicest person ever. If I could give more stars I would. 10/10 !
Have been a loyal customer for 3+ years and the company continues to surpass others! The Mack Pest team are great and TJ is exceptional! We appreciate you! Thank you!
Kyle has been very thorough, kind, efficient and helpful every time he comes to our community. He s great at communicating and always has a positive attitude!
Kyle P. came to service our apartment community. He was patient, courteous, and gave a thorough explanation of the services provided. Excellent service! Thanks, Kyle!
Thank you Kyle P. We couldnt do our business without you!!! Thank you for always going above and beyond for us!
Our technician TJ is the best!
Kyle P came to spray for routine maintenance of my home. Kyle was attentive and professional.
I highly recommend Mack Pest Solutions. My technician TJ was very thorough and very personable. He was very knowledgeable and made sure to answer any questions I had. Top notch customer service!!
David Bender is truly an asset to your team. Very thorough and very polite.
I absolutely love Kyle P - he is very professional and punctual, polite and does all he can to make sure the residents on property are happy.
David took care of an apartment complex that I manage today! He was very efficient and did such a good job. Very kind to all the tenants he encountered and very knowledgeable of services and treatments. Hard worker!!!
PJ did a great job today! Weve been getting every two month service for almost 2 years. I was hoping to sell my house so I put it service. So being a month and a half late, we were full of spiders! PJ took his time in spraying thoroughly and then removing all the webs around the entire outside. Thank you!! Such an important service!
Our Technician Barry is amazing. He is very knowledgeable, courteous and thorough. He offers options to our treatments that give us the solutions that meet our needs. He goes above and beyond to help us serve our tenants needs. Our property has seen a dramatic reduction in pest issues thanks to Mack pest and Barry.
Michael did a fantastic job!!! he treated my entire house, the inside and outside, and even swept down all the spider webs on the house. he was very polite and explained everything. keep up the great work!
Today I had a great experience with Mack Pest Control. The technician, TJ was not only knowledgeable but also professional and understanding about our particular situation. Never using any other company again!!!
Our technician TJ did a wonderful job and made us feel comfortable with our situation. I recommend using this company. They do a great job.
Michael did an amazing job. Sprayed inside amd outside and scheduled to come back in future so we can keep the bugs gone. Wohkd recommend to friends and family.
Mack Pest is a reliable, honest company. They have taken care of my termite prevention for seven years. I never have to worry about scheduling inspection. Mack Pest contacts me, shows up, and does their job. No worries for me!
Kenneth is the man! We always value our pest control representatives. Kenneth comes in with positive attitude, energy, and always gives us knowledgeable explanations of his scope of service. He takes care of his people! Everyone needs a Kenneth in their life.
Very nice a polite people
They have great service. They communicate well, they are always checking in. The gentleman who came was amazing, nice, and very knowledgeable.
Mack Pest is great. He was very friendly, always on time and loved my doggie. Thank you
Mack pest solutions did a great job. they were extremely thorough, and I would recommend them to anyone for pest control. you will not convince me that there could ever be a better pest control company!!!
Five stars for Tim Up
Mack is always the go to! They are so professional and thorough. I especially appreciate Dalton ! He was amazing! 10 out of 10 do recommend!
We have had horrible experiences in the past with other pest control companies and Mack Pest has been the best! Dalton was very professional and knowledgeable.
Mack Pest Solutions is the last pest solution company you will ever need. They are thorough, knowledgeable, and always go the extra mile. Dalton, a technician, is absolutely amazing! He is always great to work with and always goes above and beyond! Great company with great employees!
I like the technichian david bender he does a great job and i would like to recomend that he is my technician everytime i need a service done
NILLS WAS ABSOLUTELY WONDERFUL !! WHAT A PERSONALITY AND WENT OVER EVERYTHING HE COMPLETED WITH ME. I TRULY HOPE HE IS ASSIGNED TO ME FOREVER !!!!!!
Dalton is awesome with his treatments! He s super friendly and always answers any questions we have in regards to pest control! Keep up the good job, Dalton!
Technicians are always through, knowledgable, friendly & punctual! Have been very pleased with this company!
Always courteous, professional, and arrive in expected time frame.
In general, this is a good company that takes care of their customers. The issue is the quality of people they have been hiring dont seem to have the same caring attitude and do a poor job of spraying properly. They will come back out and respray, but it shouldnt be necessary if done correctly the first time.
Barry is fantastic! Goes above and beyond to get everything taken care of!!! Thank you!
Barry is great to work with!!
Great Service & Experience, thank you to Randall for helping us out as always!
I ve used Mack Pest for over 30 years. Polite, professional, and punctual! An amazingly easy company to deal with.
Very professional company. they will work with you on anything. The Technicians are always very professional and listen to what you say or your concerns. I am glad to be a part of this fine pest control company. and the bugs HATE them because they all end up gone or DEAD just like they should be!! Matthew is their best Technician by far.
Kenneth did a greatvjob and was very professional.
Michael, did an amazing job!
Mattson did a great job and was very professional..I was very pleased with my Pest control service.
Barry from Mack sprays my apartments and is always super efficient.
Pleasant, respectful, and professional.
We are very pleased with the service.
Mr. Nichols is friendly, efficient, and on time every year when he comes for our pest inspection. We feel Mack Pest gives us a good service for a good price.
Year after year excellent and consistent service! No issues. Have had an annual bond and have used them for 20+ years.
Rob with Mack Pest Solutions has been great to work with! He always gives us a courtesy call before his arrival and is sure to communicate everything that he is doing. We appreciate him and his attentiveness!
We absolutely adore having Kenneth Jackson service our apartments. He s been doing an amazing job with keeping our place clean and safe. Kenneth tackles the problem and ensures you understand the steps taken to resolve the issue. Super thankful for Kenneth! He s awesome.
Been with Mack for over 35 years
Crew did a thorough service.
Ted is the always the best! Always extremely nice and punctual. A+++
Excellent service. Arrived on time. Thorough. Great prices.
Mack pest control services our apartment community in greer sc. They send Mike Wark. He was kind, professional, courteous, and very thorough and explained everything as necessary. What a great representative for their company! Look forward to future business.
Randall has been to my home multiple times and is always diligent and helpful to treat areas I specifically ask him to focus upon as well as the rest of my home. His work is deeply appreciated and I absolutely would recommend Mack Pest Control to others! Thanks so much! I also wanted to share that the customer service lady whose name I forgot is super professional and courteous when scheduling a visit for my home.
Great people !
This place is not dependable
Excellent service, always email when the next appointment is due.
I ve been please with the service they provide and handled promptly. Definitely recommend this company.
Excellent service
Excellent service
I am happy with the services from Mack Pest Solutions, I am a property manager, and we have units treated every other week as preventive maintenance. Lance Pearce is always here ready to get the work done in a timely manner. Lance lets me know which units need housekeeping and if any other issues need taken care of. Thank you, Lance and Mack Pest Control, for you service!!
Lance comes to my apartment community and does a fantastic job! Residents absolutely adore him. Such a pleasure to have him here. We look forward to his arrival every Thursday! Thank you Lance!
I hired Mack to do a pest inspection for a multifamily apartment building in Columbia. Tim was on time, professional and offered great advice for a reasonable price. I will absolutely be calling them next time I have a need for pest services.
Ben came out to my grandma Lindas home and did a fantastic job he even waited for me to arrive and unlock the door for him since my grandma was not home he did a fantastic job and was great for waiting I truly appreciate and my grandma appreciates him doing all he does to keep all pest away
Ben did an excellent job.
Nevit handled our call quickly & efficiently! I would recommend Mack to anyone! The technician was informative & conscious of our pets! 5 for the whole company! The office communicated the process every step of the way
Ted is the consummate professional...caring, knowledgeable, and professional! We have been using them for over 10 years.
We have used them for years! Ted is always on time, friendly and very professional.
We ve been a customer for years-annual termite inspection and quarterly pest control at our home. Each technician has been professional, thorough and on time for scheduled appointments. We recommend this company to other homeowners.
Tim from Mack Pest is the best!
Rose was absolutely amazing! She explained what needed to be done in terms I could understand! Thank you so much for having such an awesome team member working for yall!
Our company use this company for pest control Matthew its friendly, professional, fast.!
Mack Pest Solutions is the BEST! We live in buggy South Carolina and almost never see bugs of any kind inside our house, or around our doorways, and rarely even outside near the house. The representatives always check in first to see how things are going or if we have any special instructions.Very professional and efficient. For anyone in need of a reliable company with great employees -- call Mack Pest Solutions.
Ben is always so thorough and pleasant...
It was just done today. I am waiting to see the effects. Chris took time to answer all questions and assured me of their availability if I ever see any problems with his job for free. Very knowledgeable and respectful.
I ve been using Mack Pest since 2017 both at work and at home! The customer service is excellent. Staff is quick to respond, technicians are knowledgeable and happy to answer and questions I have. If I ever have an issue they are quick to respond and resolve it quickly! Highly recommend!
Mack Pest Solutions does what they say they will do when they say they will do it. Very responsive. Always professional and courteous. Definitely recommend.
20+ year customer. Very professional!
So far my experience with Mac has been nothing but exceptional. Carrie and Carla are very quick to respond, diligent and eager to help with all of our concerns and needs. We have had 2 technicians out on-site that have been incredible, very knowledgeable and informative of treatment and follows ups. We look forward to continue working with this company
We re always pleased to see Avery! He is courteous, knowledgeable and personable!!
Quick to respond and they get the job done.
Mr.Randall was very professional and did his job excellent.
Would definitely recommend. Super impressed with ease of scheduling and responsiveness. Been almost a week and the bugs we were starting to see in our new house have almost disappeared completely. Technician Randall Godfrey did a great job and definitely was someone I could trust going through my house.
Five stars all around for this business!!! Tre was absolutely phenomenal and extremely thorough!! His professionalism is something that needs to be rewarded!! He made sure to introduce himself to my service animal; so that she was at ease with his presence! Awesome job all around .this gentleman deserves a raise!!!
We really enjoyed Randall and the performance. Thanks again
I work for an apartment community in Greenville that regularly has this company service our apartments weekly! Kenneth is the employee that comes to our property each week and I couldn t be more happy with the work he provides our residents. He is super professional and reliable and the residents always express their gratitude after his service! I would recommend to use Kenneth for any opportunity you might need Mack Pest Solutions!
Randall was very professional and thorough Positive
There great
Excellent as usual
I love the job Mack Pest Solutions does for our home. The whole team is great . Carrie is so sweet from the office.
Super service all the way around!
My termite inspection was completed professionally, kindly and completely! My questions were answered and explained. I hope I will have the same quality service in the future!
Richard is very knowledgeable and takes time to explain. I was hesitant about the liquid vs the heat and he explained how new and improved and safe the liquid is.
Cant beat Ted. Always does a great job. Very honest. Very dependable.
Awesome service! I have referred them to other family members and they have taken great care of all of them. My tech Randall, is always courteous, on time, and very friendly
Very thorough job completed by Matt, as always.
While they communicate everything went well but then and the tech did a fantastic job. Im being charge for something I did not authorize or approved before tech showing up. Ive been under construction and communicated that didnt needed the service until I was done with my project. Still send the tech without a verbal authorization
Barry was very helpful thanks for your services .
Excellent team and very informative, Thank you Trey and Richard.
I highly recommend this Company. Richard Johnson has been to my home twice for 2 separate services. I was pleased both times. Mr. Johnson is very professional, friendly and knowledgeable of his job. I would definitely use the services again.
Tim, the service tech. has always been on time and very helpful. Mack Pest is a great company.
Todd, my exterminator, is the BEST at what he does. And he is the sweetest person EVER!!! Mac Pest Solutions is, by far, the best choice for this type of service. Choose them and you will not regret it.
I was pleased by the quality of work performed by Technician Daniela Budu. She was pleasant, efficient and appeared to be very knowledgeable. She was thorough and complete. Mike Garneau Positive
I love my post control team!
Best Business Company!!! Thank you for your Service Positive Responsiveness, Punctuality, Quality, Professionalism, Value
Mack Pest Solutions helped us get our pest problem under control! They were super knowledgeable and knew exactly how to tackle our problem. They are WONDERFUL to work for!
Craig L, Maintenance Supervisor at Palisades at Plott Creek. Dustin is the man. Does his job correct and detailed. Please keep sending him to us. Thank you
I called Mack Pest today and explained my problem. The young lady who answered was so kind and scheduled the appointment for today! I The 2 tecs that came(Richard Johnson & David Bender)where on time, listened to my problem and proceeded to inspect my attic and under my house. They both were very professional and knowledgeable and explained what they saw and gave me 2 solutions to choose from. Even though I am sure I was their last appointment they did not rush! I will definitely recommend Mack Pest to my neighbors and friends due to the excellent service I received today!
Kenneth was very informative., explain literally what goes on with how rodents act and what to expect during treatment..Im planning to refer this company to family and friends Ty for your service
Tim Nichols is a consummate professional. The entire team is responsive, considerate, and knowledgeable.
Kenneth was at our apartment complex & he took the time to explain what he was doing & why it was important to follow his care instructions. He was very polite & knowledgeable. I will definitely ecommend him & this company to others.
My apartment complex contracted with this company and I would personally not use them again or recommend them. The first staff member who came out to inspect, while kind, did not inspect my unit at all, but just looked at the pictures I took. This was OK I guess, but I was expecting an inspection from a professional to gauge how bad the problem was and if I had missed anything. Then I was informed there would be a $500.00 fine if I did not follow their preparation checklist adequately, so I spent a lot of time carefully prepping, and called the pest control company with a few questions to clarify if certain items were OK to leave. The receptionist I spoke to initially had no idea how to answer my questions and told me to just read the checklist or ask my apartment complex (which did not make sense), but then she transferred me to someone who was able to assist- this second staff member told me to make sure to leave all removable items inside the apartment to be inspected for bugs prior to removal and I followed his instructions. However, on the day of treatment, the young guy sent to my apartment was super nonchalant and glanced at my prepped items and told me that half of it was fine to stay. I was surprised and told him that this contradicted the list they gave me and he said Mama listen... in an attempt to tell me to not worry about the list and just take his word for what was OK to leave. I insisted he go through each box to evaluate what could stay, as he overlooked candles, lighters, and a propane tank in one of my boxes. While he did offer to help me remove the items he confirmed needed to be removed and place them in my car, he did not inspect anything for bedbugs, as the pest control office said he would. He also changed his mind about some items and told me to go ahead and remove them because he did not want me complaining later if they were damaged. My only positive interaction was with the apartment maintenance guy with him, who I was grateful to have as both a witness and also because I would have otherwise felt uncomfortable leaving my apartment alone with the pest control guy. Update: I added a star to my original review because the office did reach out and apologize for my experience and they seemed genuinely interested in making sure future service for myself and others is improved.
Mack Pests personnel are thorough, friendly and on time. Ted Nichols, who initially applied termite treatments and, now, annually inspects for that, is an outstanding ambassador for their business. Exceptional service by everyone with whom we have contact at Mack Pest.
I have been an Mack Pest Solutions customer for well over 25 years. Today was my annual termite inspection visit. Although Ted Nichols has been inspecting and treating my house for years, I never met him until I slipped into semi-retirement a few years ago. Ted might be the companys best ambassador. Hes always on time, does a great job, and has at least one funny story to tell. I highly recommend Mack Pest Solutions.
Avery is an awesome TECH!!! We adore him he is very friendly and knowledgeable. He is very eager to help us in any way he can.
David is a phenomenal pest control technician. He is so thorough & dedicated to making sure all residents are 100% satisfied! So grateful for such a wonderful company!
Ben from Mack Pest Solutions is phenomenal He treated our home as if it were his own. I highly recommend Mack Pest Solutions to anyone looking to start a service or especially if you are not happy with the service you have currently. If you can get Ben assigned as your tech that would be a bonus. Thank you Mack.
Richard Johnson was amazing, he s always kind & goes above & beyond with keeping our apartments pest free. More workers should be like him.
We have done business with Mack Pest Solutions almost 10 years. We are setup quarterly maintenance.
Richard, our technician is terrific! On time, friendly, professional and obviously takes his job seriously. My dog Dozer loves Richard.
Friendly fat service
The tech is so friendly and goes out of his way to make the residents happy.
Good people and they get the job done
The only positive thing was the employee was early, came home to the sheets we were told to bag up completely thrown across the floor and furniture moved but not put back, I m disabled and unable to breathe so this made it hard on me having to come home and put all my personal belongings back and finding my clean sheets strown all Over a floor. Not sure why they tell you to bag them if they intend on taking them out and throwing them on the floor. 1,500.00 job to come home to a destroyed home.
Great place to get bugs zapped!
The heat tech, Matt, was very professional and nice. He did a great job and was awesome with explaining the process and what I would have to look forward to. 2 THUMBS AND 2 TOES UP!!!!!!
Did not do any good. Bugs are worse now than before they sprayed?
The service techs are friendly and trustworthy. Customer services always reliable when they schedule an appointment. Strongly recommend Mack Pest Solutions
I have had nothing but great service from this company! They come as scheduled and do whatever I need for my home. I would highly recommend for your home as well! Todd is my favorite, he s just the best! Very knowledgeable and always smiling
Excellent service!!
This is our third year with Mack Pest Control and they have done a great job. We have them service two places of business and our home. Since weve been using them we have not had any pest problems. I would highly recommend this company. Great customer service.
We have used Mack for 13 years and completely satisfied with the service they provide and confidently recommend the company!!
Prompt, reliable exemplary service.
Macks Pest came through like true professionals. When we needed the termite protection placed on a weekend to allow the project schedule to be met they made it happen! Their price was very competitive as well. Thank You, Ron Thomas(Thomas Construction)
We have used Mack Pest Solution since 1992 when our home was constructed and have always found Mack Pest Solutions to be a friendly, reliable and customer service oriented company. We look forward to our partnership with Mack Pest Solutions for many future years.
Very professional and easy to work with. They have my trust and I highly reccomend them.
Professional, efficient, and easy to work with. We dont have a bad thing to say about them and have recommended Mack to several people.
They are great to work with. They care about their customers and want to make sure that they provide awesome service.
I have been using Mack for several months now for pest prevention. Professional service, reasonable pricing and it must work because I havent had one issue.
I have been pleased with the service and results from Mack Pest Solutions. No complaints.
Mack pest control is a great company! They are prompt and communication is top notch!
Mack Pest does an awesome job. On time for appointments, easy to communicate with and effective in keeping bugs out. The tech who visits our house is very personable as well. No reservations in recommending them.
We have been a customer for 20 years now and do not have a single complaint. T representative is always pleasant and does a thorough job searching for Termites. Never in a hurry and good appearance. Would not consider using anyone else.
I have been using this company for 12 years without any issues. Their scheduled appointment times are met and they do a quality inspection. I would recommend.
Mack Pest Solutions is great. I haven t had any issues with this company. Whenever I see bugs in between service calls they will come. I can always count on them. I am very frugal with my money. So I don t just give my money to anyone when it comes to servicing my needs.
We have used Mack Pest Solutions twice and have been pleased both times with their technical expertise and the quality of their service.
We have been using Mack s Pest Control over 20 years and have always received very good service!
I have been using Mack Pest since he decided to open his own business. Always impeccable service. We have used them in our restaurants and commercial property for at least 30 years. Also in our home. The best give them a try.
Mack Pest Solutions have been very professional in my dealings with them. They have been courteous and helpful. I would recommend them to anyone.
We have been a customer for over 25 years. They provide excellent service. They are always on time. The best part I feel makes them stand out is honesty. When they first inspected my home, they did not insist that the house be treated for termites despite no evidence they were present. They left that decision up to me which makes them a company I could trust. Their prices were very competitive and payment plans without interest makes them even more appealing. You cannot do much better than Mack Pest for your household needs.
Always friendly, and give suggestions and tips to keep my investment safe!
The service and staff have always been super helpful.
Great job in termite treatment and worked with me on some difficult areas. Came at scheduled time and left everything correct. I will continue to use them. They treated my Mothers older home and did great job
I have been a custom for 20 years. They do termite and do insect spraying and check for mice in basement. They are always on time . Always very friendly and do a great job. Once I had a bird that managed to get into the hood vent over my stove and they got it out and put bird netting into the vent so I would not have the problem again.
Great service and reasonable pricing. Been using them over 8 years with no major issues.
Macks is timely in there visits to my location and have always provided a valuable service for me. The few dealings I have had with their team have been professional and courteous!
Pleasure to work with. Will address any concerns in a timely manner.
We have used them for over 10 years and find them extremely reliable and efficient. Recommend them highly.
Always great and super helpful!
Mack Pest Company and their employees have been excellent to work with since day one when they treated my home !!! I highly recommend them for all your Pest needs ... They are punctual, professional and reasonably priced .
Friendly, effective service. Ben is a great exterminator and always professional.