NaturaLawn of America in Greenville
293 Lakewood Dr, Greenville, SC 29607, United States
About
A one-size-fits-all chemical program is not a safe approach to lawn care. As the recognized leader in environmentally responsible lawn care services, our approach is safer and more effective than traditional chemical services. Our NaturaLawn of America lawn care programs are customized to the needs of each individual lawn. We work with your complete yard environment to create a naturally healthy lawn that stays that way. Contact us for a free lawn care quote today!
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JR and team were very communicative about when to expect pest control service and paid extra attention to problem areas that I pointed out. The one time we had some concerns, JR came back out and re-treated the area.
I have been impressed with the plan of action for my yard and we are seeing good results. I did not want to overwhelm my yard with chemicals and this has been done.
JR and team do a fantastic job in caring for my lawn, I see a huge improvement in my lawn in 1 year, thank you for your passion and standing by your customers. Appreciate it.
Zero stars for this company, but had to give one star to post. I do not recommend Natural Lawn. Caught the guy not fertilizing my WHOLE yard, must of thought I wasn’t home and when confronted lied about it. Was outside with the blower and taking pictures to cover up what he did not do. Nope, wasn’t going outside because I saw what he did and didn’t do. People, try to be home to watch and know that you’re getting what you paid for.
New management, new experience. I’m so happy I didn’t let previous, negative reviews discourage me. The new manager, JR is awesome. Excellent customer service, excellent care. He knows his stuff and customizes my lawn care to my specific soil needs identified through soil testing. After only two applications of my lawn’s prescribed care, I literally have neighbors stopping me as I walk my dog to ask what I’ve done to my yard. My lawn care guy also can’t believe the results. Dark, uniform green with the most growth I’ve ever experienced. In addition, the products used are pet, pollinator and family friendly vs the usual poisonous lawn cocktails. I’m super happy and impressed. Highly recommend this company and service.
I've hired multiple other companies for weed control and fertilizer for my lawn and they were rushing or misleading in their services. This company has been the best. Friendly, communicative, good results and they take their time on my lawn. I'm paying a little more for the service but getting twice the time and effort.
My experience has been great. They take time to help me understand how to care for my yard, were very thorough figuring out what it needs, and took time to talk at length about the options and timing of replacing some flower beds with turf. Couldn’t be more pleased!
my yard is the one on the left a few days after a treatment from this company. My grass is higher and greener than my neighbors, and you can distinctly tell where the border is. This company basically sprayed my yard and stopped along the border. After treatment I showed them the pics and asked them to modify procedure because it was obviously damaging the grass. I just thought they got carried away or the solution was too strong. They said no, it was fungus. I imagine fungus knows no boundary lolol and would be effecting even something somewhere over the border into my neighbor's untreated lawn. I gave them the benefit of the doubt (did not allow them to treat for fungus which I had done the first time I used these guys), and watched my grass recover only to see it browned again after the next spraying. I wrote them and quietly cancelled the service. They claimed a "fungus epidemic" lol and offered some additional free treatment. I am guessing most of their customers may be suffering from "fungus" lol after a spraying. They did not listen to their customer both times. With my grass dying off after a similar experience the first season I used this company (litterally thinned it out and dirt patches), I suspect, if I had followed the same procedure, my would have ended the same this season. It just does not seem logical to give them another shot at it. My grass is recovering again and I won't be using this company in the future.
Great job keeping up our lawn.
NaturalLawn has been great! My lawn has never looked better. They always communicate when they will be treating and are very responsive to off-schedule requests. Highly recommend!
NaturaLawn helped us get our yard under control mid season and our grass never looked better. They also helped us with fire ants. Kam called me the day before treatment to let me know he was coming by the next day. Very responsive to my questions. I highly recommend the Naturalawn of America team!
Excellent lawn treatment service. Knowledgeable, professional, friendly staff
Great service. Lawn looks great, and I receive many compliments on same.
This company is not professional at all violating Do Not Call Registry with their cold calling and then continued harassment when asked not to be contacted. Speed through neighborhoods and littering on persons properties with their adverts. Ive filed complaints with South Carolina Department of Consumer Affairs and the Federal Trade Commission and if they continue to contact you Id recommend you doing the same. Shame on them. **EDIT Getting robocalls from this place multiple times a month now. Already checked with DNC reg and they shouldnt be calling me. I just reported them for the last 5 calls. Thats 11k a call. 55k just on my reports for your recent violations I hope more people report you and you get fined more.**
JR, Victor and Kam are doing a great job. I know all three and would highly recommend them. NaturaLawn of Greenville has a great crew or attentive and knowledgeable technicians. Positive
Have many friends in the Greenville area who use NaturaLawn of America. This year I took their advise and signed up for their service. JR and the new group of highly trained technicians are extremely helpful and are doing a great job on my lawn!!
rang my doorbell and left trash on my porch when I didnt answer the door. I work from home and they came by at 2:45pm expecting someone to answer the door? Im sorry I cant drop off a work phone call to talk to you about my lawn. Seems like an outdated marketing practice.
Keep getting spam pre recorded calls from these guys at all hours. Stop calling please!
Looked up the phone # to report a problem. Extra attention was applied and weeds withered
I have had this company for three years. Initially my lawn was very bad even after other companies had serviced my lawn. They have had employee issues (Sherry will be missed) like so many companies now, but have always made everything right. I would recommend this company.
n-unwanted
If you want dead grass, weeds, and poor customer service, then NaturaLawn is the way to go! Used for 2 years. Never been fully satisfied. First year, worked with manager Mason and saw some improvement. 2021 hit and it went down hill from there. No one at local office. Reached Virginia and Maryland. Assured me local manager would call. No call backs after 4-5 attempts. Said good bye and I am now working with Precision to get my yard back to a quality lawn. Save your time and money and stay away!!
This company is great! My lawn is healthy and thriving all while using safe ingredients for my family. I am not interested in having a Round-Up lawn, so I m thankful for these people. Mason and his team have always communicated effectively. I find myself surprised actually with how quick they are to respond if needed because it s so hard to find that these days. I ve had this company treating my lawn for almost a year and am sad to be moving, but if I ever live in the vicinity again I will definitely be calling them.
Responds quickly. Courteous, knowledgeable.
My bill went up 20% this year without explanation until I called in - very similar to Stephanie Gs review. There was one prepay your bill notice that listed the higher charge on one line with no explanation. The only explanation given when I called in was that we remeasured lots and had to increase your bill and they made it very clear that they had the right to increase rates, continue service, and bill me. Along with that, I had multiple issues last year where I had to call in to get resolution (we have different grass in the front vs. the back and regularly had incorrect or missing applications). I cancelled today and would not recommend them - now looking for another service.
Great service!
I have been with NaturaLawn for about 2 years now and I have a beautiful Lawn that I can let my pets out on without having to worry about the harsh chemicals that the other companies use.
My bill almost doubled this year. Lisa claimed that a letter was mailed out but I collect all the mail and no such letter was received. I called to get an explanation and Lisa told me that they lost money serving my yard and that I should be happy that I paid so little over the last year. I asked if I could speak to a supervisor and she told me that he was not around, so I asked if he could call me back and she said no. Apparently they fired the sales rep that priced the service for my yard. I said since I received no price increase letter that I was happy to continue at the new price as long as I received the difference for the last 2 services. She said I was foolish to pay it in the first place, if I had a problem with the new price. Lisa told me that the company could increase prices at anytime and they are not responsible if I did not receive the letter she did her job. She then got frustrated with me and told me that she was just going to cancel service with me and that they did not want customers like me. I had service with them for over a year and referred 3 houses to them, I guess that was not the type of customer they are looking for. If they would have been upfront with me I would have been fine with the increase. Was a dispute over $32.50 really worth losing a years worth of revenue? Do not hire these people, the customer does not come first even when the error is on there end.
As a brand new customer it is too early to judge the lawn results. I do have a problem with the $50 referral fee shown on the website being reduced to $25 because of an error. It hasn t been corrected in over a month.
They did treat my yard as promised, almost no show up except 2 times. Customer service is the worst, very rude people there
