5330 W Missouri Ave, Glendale, AZ 85301, United States
Landscape Construction /Landscape Installation/Landscape Design
Top quality is NOT TOP QUALITY! Owner of the company never shows up to address issues with you in person. The landscape crew never does what they are supposed to do, all they do is blow the same spot of the parking lot everyday they are at the property. The “irrigation” guy NEVER tests the systems we have on the property so we have more than 15 broken sprinklers. The maintenance guys that actually work for the apartment complex know more about the sprinkler system than the landscape company that is apparently “top quality”. This company is top quality for SUCKING!!
Laziest landscaping crew I have ever seen. They blow the leaves and grass clippings into my entry way and on my porch. I blow them right back onto the fresh cut grass and they leave and it looks really bad. The other companies don't do this. If you try to talk to them about it they will ignore you.
If I could give no stars I would. First, if you call their company, be prepared to be recorded without knowledge. I called because I live in a complex that they service. I explained to them that my vehicle that I owned for five days got a rock chip in it from the landscapers when they were on property. I live in the unit by my parking spot, heard them on my side of the property all morning. Naturally, they denied it, which I expected, I explained my camera activates on impact and I wanted their insurance info to file a claim and that is when they were unwilling to provide info and stated that “people always try to blame the landscapers.” I explained that I tried to handle through my warranty first to help them and explained it wouldn’t have bothered me except the car is five days old. Horrible customer service and honestly, was previously never happy with their service but always thought that was a communication problem between my apartments and the landscaping company. Now I’m thinking they’re just lazy and unwilling to provide TOP QUALITY service.
This company dosent care they maintain my apartment complex. They were here today. One of there men had duty of cleaning up what very little grass we have. The area was completely soaked due to broken head on sprinkler the went and moved and edge the site make a total mess. Blowing rocks & wet grass onto cars ect.
The melted a hole in my screen. Contacted their office directly and was told to send pictures. Have called multiple times but have not heard back from them.
I have worked with Top Quality over the years and each time that I get the opportunity to work with them, they never disappoint. Between their landscaping management weekly/monthly to their project management and execution. They are amazing and deserve more than just 5 stars. Highly recommend!
I have been in the property management for many decades before my retire. i’ve had to deal with many different landscaping/maintenance companies from time to time, which is a pain to find a quality, fulfilling service. Yet TQL is never a disappointment when they are given work. They never leave piles, never have showed up late, and most importantly they always go beyond their already 10/10 service. Using their service have made my years of hard work of ease. They have truly earned 5/5 stars and it is undoubtedly to say they are fully committed towards their work
This company is a sham. I’ve lived here in my community where they have the contract for a year (same duration as their contract by the way) and everything is overgrown, grass not being cut regularly (unless monthly is the preferred schedule?). I have seen any of their employees in weeks (probably more like months). My property management company (AAM) and our HOA board pays them $14,500 per month to do absolutely nothing. If they were to show up and trim things back as they were when they first started their contract, everything would be sticks until it grew back out. I plan on filing complaints for fraud waste and abuse and substandard work with every legal entity I can find. $14,500 per month.... for nothing! I really wish I could give them a negative star rating but I’ll have to go with the one since that’s the lowest available.
Good service
Horrible company if I could give NEGATIVE I WOULD.
Ola
Worst experience with service and communication. Over promise and under deliver wouldn t recommend to management needs mayor improvement and pay its workers a decent wage
Best service out here in Arizona and the prices are like no other
There workers are very rude,the smoke cigarettes in front of your window and come way to early. And will leave everything dirty and dusty.
Very good people
Amazing Service & Quality!
What a waste of resources. They make promises they dont keep, they dont return phone calls, they dont show up and dont let you know no one will be there, but you do figure it out. I dont know whats going on with them, but they are a BIG disappointment.
Worst service ever, they will blow all the trash into your Patio and they will not pick any other trash up. They have no knowledge of how to properly trim a hedge.
great service, i loved the way they cut my grass and they always keep my bushes in shape
Great!