Landscaping by Lutz in Garden City South

Mike Lutz and his guys have been doing my landscaping for 25 years.The work has always been excellent and they are responsive to any questions or concerns.AAA+++

So they’ve been maintaining my house lawn and garden for the last 3 years. The first year was very good. However the following season it progressively got worse. Now when they come each week they only mow my lawn. I may for them to maintain all of the shrubs and plants around my lawn. My shrubs are now out of control and I will need to hire a separate company to clean them. When I’ve tried to reach out to them, they either hang up or yell at me. I’m really disappointed in how they’re handling this. Additionally I asked in person to fix the shrubs for me because they’re now growing outward instead of up and dying from lack of care. When I asked, the gentleman told me he’d fix it the following week. That was 3 weeks ago, when I followed up again he said he never promised me to cut the shrubs back. I’m HIGHLY disappointed. If this doesn’t get any better, I may need to take this to the Garden City Chamber of Commerce as well.