18775 N Frederick Ave Ste D, Gaithersburg, MD 20879, United States
The biggest difference between Lawn Doctor and other lawn care providers is that we care more; the kind of caring that can only come from being local, and part of the greater community. If you are looking for a beautiful, healthy lawn that is free of mosquitoes and ticks, we have got you covered.
We have been receiving lawn service from LawnDoctor for almost 2 years and have discontinued thereafter. Our experience with them have been the following: They do carry out the lawn services by adding the lime and fertilizers, along with applications against grubs and weeds for the “annual program,” (anything else is extra $$$) but they tend to place the product onto the lawn in a general manner. We noticed that the service crew do not TAKE THE TIME TO OBSERVE where the particular product is really NEEDED, instead they arrive and quickly apply the product while overlooking the most needed lawn spaces. The service crew are usually reserved to themselves and don’t really communicate, even if the owner is visibly in sight. Due to their unfriendly character, it can be a bit intimidating at times to attempt to share with them what lawn areas needs attention. The service has helped the lawn to some limited extent and the weeds have been somewhat under control but could have been better if the crew could have taken their time to apply the product.
Consistently good service. We have used several other lawn care services and our grass always looked terrible. Lawn Doctor has been great.
this company, the owner and the employees that apply the lawn materials are considerate, expert and stand behind their work. We use their services on two properties and they do what they say they will do and then there was a problem (seeded a lawn after the fall leaves dropped which blocked the seed from direct soil contact) they promptly came out again for another seed application at no charge.
We moved into our "new to us" home in July 2021. The lawn was filled with weeds and needed a substantial renovation. We initially hired a different lawn care company and had poor results. On the advice of a neighbor, we hired Lawn Doctor and followed all of their recommendations for service and we are thrilled with the results. The office manager is very patient and thoroughly explains their process and the staff are reliable and do a great job. I don't write many reviews, but in the case of Lawn Doctor, I had to share how happy we are with their service.
I have used Lawn doctor for the past three years. The office staff are very friendly when called. The company is very transparent regarding service contract costs and answering questions. The company always alerts me by email a day in advance of an upcoming service. My front lawn especially has shown significant improvement because the weed control service is excellent. I recommend this company.
Lawn Doctor actually damaged my lawn. After 4 times treatments within the six months ( from Aug- Dec 2020 ( 4 times according to them actually only come three times, then to April 2021 one time without my permission), the weeds in my lawn were even worse than before that I had a picture to confirm. It looks like the weeds are very happy without any disruption and rapidly growing anywhere on my lawn. The worst thing is Lawn Doctor made me automatically renew for the next year without my permission to come to continue the service. After service, they collect payment from you even though you do not know what happened. I sent an email to them told them I already change to the other lawn company and I never renewed with Lawn doctor with their bad service. Why did they come to my home without my permission for service? After that, They continually sent the bill to me, and also Intimidate that will be sent to the collection company to ruin my credit. I just made payment for them this morning. Just give all the customers experience what I experienced. Stay Away from Lawn Doctor!!!! The pictures showed after 5 times services from Lawn Doctor.
We are very pleased with the services Lawn Doctor are providing for our lawn. First time since we moved 4 years ago, we finally have a nice lawn. Lawn Doctor started to take care of our lawn just this year and they have done a very good job by now. They seems to care for what they are doing. Please keep this good job! Thank you.
Judging lawn care service is a challenge because I couldn't tell you exactly what my lawn would be like without it. However, I can confidently say my lawn is greener, thicker, and has fewer weeds than before. I appreciate the hang tag they leave on my door and the night-before call. My only area of dissatisfaction is that I feel in the dark about my service plan, what's coming next, why, and what options I have to modify the plan. In this day and age, too many other companies in myriad industries have raised the bar by giving me total control of my subscription on my phone.
The Techs as well as the front office have always been personable and professional.
Always let me know just what they have done and accept my annual subscription when I am a month or so later. Excellent telephone reps.
Excellent quality. My lawn looks great consistently.
Lawn looks so much better after first service!
My lawn is starting to look better. Due to the MoCo Stringent weed killing laws, some weeds like to stick around.
Technician was prompt and courteous. I could see a big difference in just two applications compared to previous lawn service. I am very pleased so far.
on time - polite - and great to work with - they continue to provide outstanding service and our grass never looked this great! I would give them ten stars if it were possible!
Consistently excellent service.
Excellent work, I am routinely asked by neighbors about the healthy look our lawn has ..and i tell them both care and Lawn Doctor can help them to get the look that every homeowner hopes for. Thank you Lawn Doctor
Weve used Lawn Doctor for a few years- Theyve been great, the lawn looks great and they always come and get the job done and tell me when they are coming- no fuss- Highly Recommend!
have used for over a year, mostly weed control; we had a bad stiltgrass infestation. Lawn looks great, communication is generally very good and payment structure is clear.
After trying several different lawn care services, I finally discovered Lawn Doctor of MoCo. Among the reasonably priced services (there are some who are priced outrageously) I found them to be the most dependable and responsive. Will continue to work with them in the foreseeable future.
keep up your good work
Our lawn looks marvelous, particularly this year.
They are great. Responsive and my lawn is looking a lot better! Thank you!
Lawn Doctor has been taking care of my lawn for several years and I am very pleased with their services. My neighbors often tell me I have the best looking lawn on my street!
I have always had excellent service from Lawn Doctor I ve used their services for several years
I have been fertilizing my grass since 1983 with so so results. So last fall, I decided to try a professional lawn service co. as I tried a different co. 15 years ago and was not happy with their results for 2 years. The grass is so full and weed free with Lawn Doctor, I should of started to use them years ago.
The firm responds to problems quickly.
Lawn Doctor lets me know when they are coming and leave a report when beforethey leave. Everyone on the staff is friendly and professional. I will be working with this company for the foreseeable future. I strongly recommend them.
Very good outfit, responsive to my calls or emails, friendly, and the lawn techs are courteous and professional... my lawn looks pretty good too
Highly professional staff and very responsive front office. Highly recommend! I am going into my 2nd Season with Lawn Doctor of MoCo an very happy with their service. J. Mills
They give you notice they are coming and they do show up on that day. They do a great job efficiently. We have used them for more than 5 years and will continue to use them further.
Great communication, customer service and kindness as it relates to lawn care. Highly recommend for those looking for customization of service also. They are open to having dialogues relating to your specific needs. Highly recommend as I have been using them for years.
We have used Lawn Doctor for over 25 years. My previous house and my new house have beautiful grass and shrubs thanks to Lawn Doctor!
We have been using Lawn Doctor for years. They perform the services agreed upon and are responsive to any concerns. The employees are helpful and knowledgeable. Highly recommend.
We have used this company for many years and are very satisfied with the services provided. We particularly like the fact that we receive an email indicating when they will show up before performing a lawn service.
I have been a lawn wright for 30 years and they have always provided a good quality service.
So far theyve being working great! I started with them approximately 6 months ago and Im looking forward to see the changes in my patio in the spring. Ill keep you posted. 4/18- front patio beautiful, back patio not so much! It has being 6 months. I talked to customer service and they said that they will take care of it.
Monthly lawn care our yard has never looked better.
I have been using Lawn Doctor to maintain my lawn for a number of years. Recently, they applied a balanced fertilizer and i noticed the change in color of the grass, root development and increased density. No pesticides were used. I am very satisfied with their services.
Usually very good service but last time a new person came out and was not careful. She allowed the herbicide to drift over to my roses. Roses do not like herbicides! I was very displeased.
Timely and reliable services.
On time, polite, efficient and reasonably priced. Good company.
I have used Lawn Doctor for years and depend on them to keep my lawn healthy and beautiful....They have done a great job and I continue to use them.
Before using Lawn Doctor, I always felt overwhelmed with the grass problems I had. It was hard to keep weeds out and spotty places green again. My grass has never been more healthy and beautiful as since I started this service!
The maintenance man is pleasant , knowledgeable, and efficiently completes the time released application.
I have spent years trying to improve my lawn. Last August I gave up as it approached around 40% weeds. On a neighbors recommendation, I called in Lawn Doctor. From August to September they treated for weeds and fertilized. In October they power-seeded (an impressive process). This spring I was truly surprised (and so was my skeptical wife) at the results. The grass is thick, healthy, and green. We are delighted.
Best Lawn we have ever had!
Lawn Doctor has been an outstanding company to work with. The office staff have always been very friendly and helpful. When Joe comes to our property I feel like he is taking a personal interest in doing an excellent job for us. Im so happy that I found them!
We have been using Lawn Doctor for over a year now and our lawn has never looked better. The weed control shows immediate results and the long-term soil conditioning resulted in the greenest lawn we have ever had this year, including in a very shady area. Their service has continued uninterrupted and in a safe manned through the COVID-19 restrictions. I highly recommend them and they were significantly cheaper (and better!) than TruGreen.
My lawn was always in good shape and Ive had only 2 services by Lawn Doctor so I cant yet comment on the efficacy of their program. However, I do feel that their price is fair, and the 3 young men who have treated my lawn were very pleasant and went about their work quite conscientiously.
Things look good so far. Would like better care with the tractor that spreads the fertilizer to not leave ruts in the grass when turning too severe. Services
We have had a annual program for several years. Our regular renewal speaks for itself. Lawn Doctor is a service I recommend because they are timely with their service and they use quality products. Our lawn always looks very good.
Lawn Doctor does a great job maintaining my yard. The best evidence of that is the divide between my neighbors yard and mine. His is full of weeds and crabgrass and mine is healthy thick grass. Its really quite amazing to see.
Michael and Manuel are the best!
First off I not a customer but a neighbor to one. Had some questions for them and the owner Joe came out today in person to answer them. He was quite friendly and seemed like a honest down to earth guy. He took care of the questions I had. Appreciate the time he took to meet me in person. My neighbor also tells me he has been happy with their service. Zach Walters Freetown
This is the last of several emails I sent to this business; even after this no one reached out. I may be the outlier in this group of reviews but that does not mean Im the only disgruntled former customer. Beware. Thank you for your email. I understand your role in all of this so I wont belabor my points with you. Respectfully, we are stuck in a loop. I keep explaining that I came to your company, in good faith, to resolve an issue with my lawn that I now understand is Japanese Stilt grass. You keep giving me a list of options to resolve the same issue almost one year later. We both know the issue is the very same one I had initially. Instead of your company telling me last year that nothing could be done to ameliorate the problem until the following August, you charged me for services (last year and this year) that were unrelated to the problem. Of course, as a novice I relied on experts to deal with me in good faith. I have waited patiently while we proceeded through three rounds of reviews of my lawn with the same outcome. I will not pay for additional services from your company now or in the future. What I will do is leave as a disgruntled former customer who will share his experience with friends, colleagues and anyone else who will listen. Again, I understand you are simply the messenger. I would have gladly shared this feedback with the owner or someone above you if they could have spared a few moments to speak with me. Clearly, my business was not important enough to try to save. Reply to the reply: Your company made me aware of the Japanese stilt grass, that is not a term I was familiar with prior to speaking to you. I was told you made the diagnosis at the time I became a customer and it is in your notes. I could refute every point but I will sum things up by saying my lawn looks EXACTLY the same as it did before I paid your company to help me. I trusted that the services you provided were necessary to eradicate the problem I had, clearly that was not the case because I am in the same place minus the money I paid you. I would have appreciated this responsiveness directly as opposed to in this public forum. You have my contact information, the onus should not rest with me to reach out to you. I was patient and reasonable. There was never any mention of a two-year period to remedy this issue. I dont feel like you acted in good faith. Lets stop the dialogue now because my impression of your business it getting worse with every subsequent interaction.
I have used this Lawn Doctor for many years. They always show up on time and their program keeps my lawn looking nice. The pricing is reasonable and competitive. Their people are knowledgeable and friendly - both in person and on the telephone.